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incident.io

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179 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2021

Profile Name

Star Rating

168
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incident.io Reviews

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Profile Name
Star Rating
168
11
0
0
0
Alex N.
AN
Alex N.
Salesforce Bay Area Hi-Tech | Presidents Club | Vibe-Coder | AI + GTM Engineer | Mamba Mentality | Golden Retriever Dad
12/23/2025
Validated Reviewer
Review source: Organic

Centralizes Incident Management with Seamless Slack Integration

I appreciate how incident.io consolidates workflows that were spread across multiple tools into one centralized hub within Slack, which is really helpful because everyone's already there. It really helps teams manage and tackle incidences in a more uniform way. The automation is great for handling repetitive tasks, which many engineers are eager to cut down on. I also like that incident.io takes a very opinionated stance on incident management, providing needed structure for teams that handle things differently.
Ari W.
AW
Ari W.
07/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Chatops incident response tool

incident.io is a game-changer for incident response. Its seamless ChatOps integration makes managing incidents fast, collaborative, and intuitive—right from Slack. The platform is packed with powerful features like automated timelines, role assignments, and customizable workflows, giving teams the flexibility to handle any kind of issue efficiently. It’s clear that incident.io was built with real-world operations in mind. Highly recommend it for any team serious about improving their incident management.
Geoff H.
GH
Geoff H.
05/16/2025
Validated Reviewer
Review source: Organic

Solid experience, easy to set up

Incident.io was easy to install and configure. It's already helped us do a better job of responding to minor incidents that previously were handled informally and not as well documented. We've already had some nice interactions with their customer success team and engineers with some minor feature requests that got added quickly.

About

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HQ Location:
New York, US

Social

@incident_io

What is incident.io?

incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process.incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.

Details

Year Founded
2021