deconetwork Reviews & Product Details

deconetwork Overview

What is deconetwork?

DecoNetwork is the smarter business software for Print & Embroidery professionals in both the B2C and B2B space. Featuring an amazing e-commerce website, online designer and incredible business tools, DecoNetwork is the most powerful solution to streamline sales orders, purchasing, production and customer management. To get a full list of DecoNetwork features visit www.deconetwork.com

deconetwork Details
Languages Supported
Danish, German, English, French, Italian, Japanese, Lithuanian, Dutch, Portuguese
Product Description

CMS and online t-shirt designer for t-shirt e-commerce website


Seller Details
Seller
deconetwork
Company Website
Year Founded
2006
HQ Location
New South Wales, Australia
Twitter
@DecoNetwork
2,844 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
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deconetwork Reviews

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Textile Designer
Textiles
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This tool makes it easy to decorate and create beautiful apparel decoration specific website. It is easy to turn an ordinary shirt into something more attractive that can catch and sell like hot cake. It makes it possible to represent art work in a different form. Review collected by and hosted on G2.com.

What do you dislike?

Am enjoying how customers love the end product and invite others to look at our excellent work. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This application provides artwork that attracts a traffic on you website like no other. I love the fact that any imagination of any kind can be displayed into various T-shirts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This application enables us to talk silently to the world with wonderful quotes. Reaching to customers and clients is quick and faster. With online artwork approval it enables you to eliminate spelling mistakes Review collected by and hosted on G2.com.

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Customer Service Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love how easy the software is to use and the customer service is through the roof. When ever we call and have questions or concerns they are always there to answer them. If they don't answer the call, they always call back within a few hours. Review collected by and hosted on G2.com.

What do you dislike?

Just a small detail, sometimes the products are hard to sort in the back end and the colors aren't in alphabetical order. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We had looked at several companies before choosing DecoNetwork. Their customer service is what sold us. They are absolutely wonderful. Everyone is extremely helpful and knowledgeable. If the person you are speaking to don't know the answer, they find someone who does. They also always follow up. Just an all around outstanding company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a web store where people can design and purchase their own shirts. They are our store, so they are basically our business. Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The design tool allows potential customers to be creative on my website without me having to talk to them or try to figure out what they want. Great for embroidery. Their plans are cheaper than InkSoft and you get the same thing. Review collected by and hosted on G2.com.

What do you dislike?

The online stores are difficult to set up. I would not recommend using this for group orders (which tend to be a pain anyway). The sales person I had was a bit strange but other than that, this does what I bought it for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Providing highly personalized products for small clients online. It takes out the hassle of figuring out what people want to make. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

With Deconetwork, building a custom apparel e-commerce website is a breeze. I have been with DecoNetwork since 2010 and I found it the best Web-to-Print solution for print shops who sell custom t-shirts, signage and other promotional products. Its Business hub has all the functionalities which a print shop owner requires from getting the print-ready artworks to sending the custom quotes to clients. Deconetwork team is continuously working on keeping themselves acquainted with latest trends and technologies on the web, with the upcoming update to Deco 8, their system will become the most powerful solution for printing industry as they introduce mobile responsive online designer & drag and drop widgets to easily customise the website pages and many orther features. Review collected by and hosted on G2.com.

What do you dislike?

It is the most difficult question to answer as deconetwork fulfils all my requirements as a custom apparel printer. It would be best if it can also be integrated with other e-commerce platforms like Magento or WooCommerce. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Online designer with easy to use controls

- Create Affiliate Stores

- Starting a Fundraising Campaign

- Sending custom quotes to clients

- Quick quote for products

- Custom Payment & Shipping methods

Review collected by and hosted on G2.com.

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CEO
Apparel & Fashion
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Before using DecoNetwork we tried other similar online designers plugins for Magento and Prestashop but we were always busy in configuring the products, software setup, hosting, troubleshooting etc. and wasting lot of time on making it live rather than giving time to our main printing business. But now with DecoNetwork, we have fewer worries about the website, third-party plugins, hosting, troubleshooting, etc and we are more productive and successful in running our business. Review collected by and hosted on G2.com.

What do you dislike?

Nothing in particular, They are always listening to customer feedback and get ideas for new features development from its users. There is always need for improvement but nothing to dislike ; Review collected by and hosted on G2.com.

Recommendations to others considering the product:

give it a try. you would be happy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I would say Business Hub is the most powerful feature of DecoNetwork. Its easy to use and have lot of features specifically designed for apparel and decoration industry. It also gives seamless production management workflow from quote to shipping. We have tried almost all similar solutions but found DecoNetwork the complete solution for our needs.

The next best thing in DecoNetwork is their support which is quick and always available to help. Review collected by and hosted on G2.com.

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Chief Imagination Officer
Textiles
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It completely streamlines your business. The initial draw is to be online, but it's MUCH more than that. DecoNetwork provides you with a backend they call the Hub. From there you manage orders from all your stores, even if it just operate one. I operate 2 primary sites and a few smaller ones. It allows you to manage everything you need (off the top of my head): payment methods (credit cards, PayPal, direct wire, custom terms, N30, whatever you want), Statements, supplier product lines, EDI purchasing, customer discounts, customer store assignments, production management steps (purchasing, receiving, art approval, production, shipping), email notifications to customers for steps I mentioned, all history is recorded for you & customer to see (orders, quotes, notes, emails, confirmations, tracking, etc), private internal notes for order/quotes, customer statements, numerous notification options (payment requests, general emails, etc), customization of all system emails & order/quote/art approval templates, production operator assignments, multiple user rights (assign roles: admin, sales, accounting, production, art, etc), production overview (see all orders at a glance and all the status of each dept), Live shipping Methods (UPS, FedEx, USPS), custom shipping methods, complete supplier catalogs with correct data (skus, weights, costs - Alpha, SanMar, etc), Assign profit margin based on supplier cost, shipping based on true product weights, assign print areas to ALL products in single setting or individually, Smart Select rules automatically assign what decorating methods are allowed on products (think about one setting that removes DTG from all poly blends or buttons, numerous criteria), setup all your decorating price tables to be added to blank products (for each method, screen, dtg, embroidery, sublimation, transfer, rhinestone), customize color pallet & fonts avail for each method, customize product defaults (lets you change all settings for different set of products), product defaults can be overridden on individual products, abandoned cart retrieval (followup with email, convert to quote or order), quotes convert to order (by you or customer, easy check out.

Bottom line: even if you never get an online order, everything is managed through the cloud. You can enter an order knowing your product costs are accurate, with proper decorating price applied based on (qty, colors, stitches, etc), then click to email a quote or order, click to mark production steps complete, then click to email shipping tracking & invoice. If customers are not on terms they click to pay before order proceeds. It's awesome. Oh yeah, you can either batch or individually order the products from suppliers with the click of a button. Killer. One more thing, customer can place reorders (and modify them) and so can you from the Hub. Even start a new quote/order and access previous orders, layouts, etc)

As for websites, everything meshes with how you setup products etc. Customers can easily find their account area to view (order, quotes, art approvals, saved layouts, statements, payments, etc)

Web design is completely customizable and now with the latest version 8, it's truly a drag & drop page designer. Completely responsive on all devices, including the designer. It's superior to anything else available. The designer was great and just became unbeatable. Review collected by and hosted on G2.com.

What do you dislike?

I don't like to see inaccurate reviews. I've been using DecoNetwork for 8 years. The only issue I find HAD merit was web design. The templates WERE stale. BUT they could be made responsive & beautiful. I did it. Others did it. If you can't do it, hire someone - that's business. But that argument is no longer relevant - DecoNetwork site design is SUPERB.

Don't be fooled. What DecoNetwork users have known for years is that the robust backend is the secret to success. With DecoNetwork you have to spend a lot of time setting up your system - that's not a dislike, it's called managing your business (something only you can do) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at the major competitors first, like Inksoft, then get a demo of DecoNetwork. There is no comparison. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I pretty much said it above, but in a nutshell: Standardized all my pricing, production settings, payment methods, shipping methods for extremely quick, consistent & accurate processing of quotes & orders. I can process the workload of what literally required 4 employees. I've been in business for 30 years, with 8 automatics, and dozens of employees - I cannot imagine surviving or keeping my sanity without it. Review collected by and hosted on G2.com.

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Founder
Apparel & Fashion
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to use, and jam packed with features to help you get your business off the ground.

From Sales all the way to Production management, the DecoNetwork platform has simplified the process of managing your online business. Get up running in no time. Oh and did I tell you how great their support network is? Well, it's second to none! Review collected by and hosted on G2.com.

What do you dislike?

Hmmm, hard question. The DecoNetwork platform has come a long way since the early days of inception and it just gets better and better with every new release. Updates are FREE by the way.

Currently the platform doesn't offer Responsive templates but I believe this will be available in the new release due out any day now. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask for a Free Trial to get you Started! and see the benefits it'll bring to your business! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With the DecoNetwork platform, our team was able to streamline the production process with the Deconetwork Business Hub. A streamlined process means fast throughput and efficiency with our online store management and production. Why use outdated and Jerry rigged software when the Deconetwork can handle everything for you. It's a Business in a Box! made just for you! Review collected by and hosted on G2.com.

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UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like it best that it is easy to set up for purchasing garments for customers. Review collected by and hosted on G2.com.

What do you dislike?

I dislike a lot of things about it. One thing being that they do not offer website coding anymore, another being that all of your "stores" you set up are linked somehow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving the simplicity of customers buying our product. I have yet to realize any benefits. Review collected by and hosted on G2.com.

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Co-Founder
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The idea of deconetwork. I wish they could just implement some responsive website templates. Review collected by and hosted on G2.com.

What do you dislike?

I really dislike the fact that deconetwork uses a demo site that is relatively responsive on mobile, but all of their templates require massive overhauls to bring into this decade. Oh, and guess what, once you edit the html or css, they no longer support their templates.

They clearly don't offer a free trial because they know they will get lots of you to sign up for one month thinking you can get up and running quickly with a professional presence for your company. They know that isn't possible, so they get what they can while they can.

If you can handle massive coding or think your customers don't mind zooming and moving all over your site to read it on their mobile devices give them your money. But be warned, they won't give it back when they don't deliver what they promise in their advertising. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't use deconetwork unless you are skilled in web development or are willing to pay for it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I never launched this project because the website is unsatisfactory, and we chose not to represent ourselves with this subpar product. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It offers quick and relatively cheap entry into e-commerce custom t-shirt design with an online t-shirt design tool for your customers. Review collected by and hosted on G2.com.

What do you dislike?

While the upfront cost of setting up an e-commerce business with deconetwork is relatively small, you pay for it in the long run due to limited ability to customize the site to your liking. In my opinion, they are more interested in selling their custom design services to you than they are interested in helping you sell t-shirts. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It seems to me that deconetwork is made for t-shirt decorators who already have an existing brick and mortar location who wishes to dabble in e-commerce. Despite the claims that you have full access to the html and css, you have to spend a large amount of time to override the existing framework and it is often impossible to configure the site in a way that optimizes the user experience. I found it impossible to configure the site in a way that I found acceptable for my customers. If I had been willing to pay for their design services, I'm sure that they would have been able to configure it the way I wanted. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main benefit that I saw was the low cost of entry. I was able to set up a fully functional e-commerce site in a relatively short period of time. The online design tool was html5 based rather than flash based as many of their competitors. This made it possible for mobile users to try the designer on their phone if they wanted. Review collected by and hosted on G2.com.

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Do you work for deconetwork?