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Best Enterprise Search Software for Medium-Sized Businesses

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Enterprise Search Software category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Enterprise Search Software to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Enterprise Search Software category.

In addition to qualifying for inclusion in the Enterprise Search Software category, to qualify for inclusion in the Medium-Sized Business Enterprise Search Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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31 Listings in Enterprise Search Software Available
(37,855)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Enterprise Search Software software
View top Consulting Services for Slack
Save to My Lists
25% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
    • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
    • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,274
    Team Collaboration
    2,953
    Communication
    2,700
    Integrations
    2,071
    Features
    1,742
    Cons
    Notification Issues
    983
    Missing Features
    817
    Limited Features
    726
    Overwhelming Experience
    668
    Channel Management
    577
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    9.0
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    8.9
    Natural Language
    Average: 8.7
    9.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    577,793 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
  • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
  • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,274
Team Collaboration
2,953
Communication
2,700
Integrations
2,071
Features
1,742
Cons
Notification Issues
983
Missing Features
817
Limited Features
726
Overwhelming Experience
668
Channel Management
577
Slack features and usability ratings that predict user satisfaction
9.0
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
8.9
Natural Language
Average: 8.7
9.0
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
577,793 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
(9,355)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Enterprise Search Software software
View top Consulting Services for Notion
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, cap

    Users
    • Software Engineer
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is a project management tool and knowledge library used for organizing personal and professional tasks, with features such as AI integration, customizable templates, and database creation.
    • Users like Notion's flexibility and customization, allowing them to tailor the tool to their specific needs, and appreciate the AI features for simplifying database design and meeting transcription.
    • Users reported that Notion can be overwhelming and complex to navigate, especially for beginners, and performance issues have been noted with large databases and limited offline functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,005
    Features
    2,337
    AI Features
    2,144
    Organization
    1,927
    Useful
    1,849
    Cons
    Learning Curve
    1,607
    Missing Features
    845
    Limited Features
    790
    Learning Difficulty
    736
    App Functionality
    719
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Notion features and usability ratings that predict user satisfaction
    7.7
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.1
    Natural Language
    Average: 8.7
    7.8
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    499,727 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, cap

Users
  • Software Engineer
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is a project management tool and knowledge library used for organizing personal and professional tasks, with features such as AI integration, customizable templates, and database creation.
  • Users like Notion's flexibility and customization, allowing them to tailor the tool to their specific needs, and appreciate the AI features for simplifying database design and meeting transcription.
  • Users reported that Notion can be overwhelming and complex to navigate, especially for beginners, and performance issues have been noted with large databases and limited offline functionality.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,005
Features
2,337
AI Features
2,144
Organization
1,927
Useful
1,849
Cons
Learning Curve
1,607
Missing Features
845
Limited Features
790
Learning Difficulty
736
App Functionality
719
Notion features and usability ratings that predict user satisfaction
7.7
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.1
Natural Language
Average: 8.7
7.8
File Types
Average: 8.5
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
499,727 Twitter followers
LinkedIn® Page
www.linkedin.com
5,201 employees on LinkedIn®

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(2,345)4.7 out of 5
2nd Easiest To Use in Enterprise Search Software software
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 28% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
    • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
    • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    716
    Helpful
    399
    Comprehensive Information
    322
    Easy Access
    284
    Information Accuracy
    264
    Cons
    Inefficient Searching
    144
    Search Functionality
    143
    Inefficient Search
    135
    Search Functionality Issues
    130
    Inefficient Search Functionality
    115
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.1
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    9.3
    Natural Language
    Average: 8.7
    8.9
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,290 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 28% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
  • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
  • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
716
Helpful
399
Comprehensive Information
322
Easy Access
284
Information Accuracy
264
Cons
Inefficient Searching
144
Search Functionality
143
Inefficient Search
135
Search Functionality Issues
130
Inefficient Search Functionality
115
Guru features and usability ratings that predict user satisfaction
9.1
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
9.3
Natural Language
Average: 8.7
8.9
File Types
Average: 8.5
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,290 Twitter followers
LinkedIn® Page
www.linkedin.com
2,116 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Microsoft Bing Web Search API is a powerful tool that enables developers to integrate comprehensive web search capabilities into their applications. By leveraging Bing's extensive index of web doc

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Bing Web Search API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Results
    1
    Speed
    1
    Cons
    Expensive
    1
    Limited Features
    1
    Small Business Challenges
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Bing Web Search API features and usability ratings that predict user satisfaction
    8.4
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.3
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,084,352 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

The Microsoft Bing Web Search API is a powerful tool that enables developers to integrate comprehensive web search capabilities into their applications. By leveraging Bing's extensive index of web doc

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Small-Business
  • 34% Mid-Market
Microsoft Bing Web Search API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Results
1
Speed
1
Cons
Expensive
1
Limited Features
1
Small Business Challenges
1
Microsoft Bing Web Search API features and usability ratings that predict user satisfaction
8.4
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.3
File Types
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,084,352 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and webs

    Users
    • Technical Lead
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Mid-Market
    • 32% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon OpenSearch Service features and usability ratings that predict user satisfaction
    8.5
    Highlighting
    Average: 8.4
    8.0
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,743 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and webs

Users
  • Technical Lead
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Mid-Market
  • 32% Enterprise
Amazon OpenSearch Service features and usability ratings that predict user satisfaction
8.5
Highlighting
Average: 8.4
8.0
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.0
File Types
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,743 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(71)4.5 out of 5
8th Easiest To Use in Enterprise Search Software software
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dashworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Useful
    22
    Ease of Use
    18
    Helpful
    16
    Integrations
    16
    Easy Integrations
    15
    Cons
    Missing Data
    8
    AI Limitations
    6
    Search Functionality
    6
    Usage Limitations
    6
    Inefficient Search Functionality
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dashworks features and usability ratings that predict user satisfaction
    7.7
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    9.1
    Natural Language
    Average: 8.7
    8.9
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,680 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
    Ownership
    NYSE:HUBS
Product Description
How are these determined?Information
This description is provided by the seller.

Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 28% Small-Business
Dashworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Useful
22
Ease of Use
18
Helpful
16
Integrations
16
Easy Integrations
15
Cons
Missing Data
8
AI Limitations
6
Search Functionality
6
Usage Limitations
6
Inefficient Search Functionality
5
Dashworks features and usability ratings that predict user satisfaction
7.7
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
9.1
Natural Language
Average: 8.7
8.9
File Types
Average: 8.5
Seller Details
Seller
HubSpot
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,680 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
Ownership
NYSE:HUBS
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Apparel & Fashion
    Market Segment
    • 64% Mid-Market
    • 10% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Experro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Features
    15
    Analytics
    12
    Efficiency
    12
    Personalization
    12
    Cons
    Poor Documentation
    3
    Complex Setup
    2
    Lack of Educational Resources
    2
    Lack of Tutorials
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Experro features and usability ratings that predict user satisfaction
    10.0
    Highlighting
    Average: 8.4
    10.0
    Quality of Support
    Average: 8.9
    10.0
    Natural Language
    Average: 8.7
    10.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Charlotte, North Carolina
    Twitter
    @rapid_ops
    1,007 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

Users
No information available
Industries
  • Information Technology and Services
  • Apparel & Fashion
Market Segment
  • 64% Mid-Market
  • 10% Small-Business
Experro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Features
15
Analytics
12
Efficiency
12
Personalization
12
Cons
Poor Documentation
3
Complex Setup
2
Lack of Educational Resources
2
Lack of Tutorials
2
Learning Curve
2
Experro features and usability ratings that predict user satisfaction
10.0
Highlighting
Average: 8.4
10.0
Quality of Support
Average: 8.9
10.0
Natural Language
Average: 8.7
10.0
File Types
Average: 8.5
Seller Details
Year Founded
2008
HQ Location
Charlotte, North Carolina
Twitter
@rapid_ops
1,007 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
(268)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Enterprise Search Software software
View top Consulting Services for Elasticsearch
Save to My Lists
Entry Level Price:$79 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build next generation search experiences for your customers and employees that support your organization’s technology objectives. Elasticsearch gives developers a flexible toolkit to build AI-powered

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 39% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Elastic Cloud is a product that allows users to perform complex text queries and integrate with APIs, while also offering scalability and easy maintenance.
    • Reviewers like the product's reliability, ease of integration, and the wide range of advanced features available to support further development, as well as the excellent support options provided by Elastic.
    • Users reported that the cost can feel steep considering the few gigabytes included, and that the initial setup can involve a steep learning curve, particularly when defining efficient mappings, indexing strategies, and understanding the nuances of the Query DSL.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Elasticsearch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Fast Search
    26
    Features
    23
    Speed
    23
    Results
    22
    Cons
    Expensive
    20
    Improvement Needed
    19
    Required Expertise
    19
    Difficult Learning
    18
    Learning Difficulty
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Elasticsearch features and usability ratings that predict user satisfaction
    8.7
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.2
    Natural Language
    Average: 8.7
    8.6
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Elastic
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @elastic
    64,255 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,808 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build next generation search experiences for your customers and employees that support your organization’s technology objectives. Elasticsearch gives developers a flexible toolkit to build AI-powered

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 39% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Elastic Cloud is a product that allows users to perform complex text queries and integrate with APIs, while also offering scalability and easy maintenance.
  • Reviewers like the product's reliability, ease of integration, and the wide range of advanced features available to support further development, as well as the excellent support options provided by Elastic.
  • Users reported that the cost can feel steep considering the few gigabytes included, and that the initial setup can involve a steep learning curve, particularly when defining efficient mappings, indexing strategies, and understanding the nuances of the Query DSL.
Elasticsearch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Fast Search
26
Features
23
Speed
23
Results
22
Cons
Expensive
20
Improvement Needed
19
Required Expertise
19
Difficult Learning
18
Learning Difficulty
18
Elasticsearch features and usability ratings that predict user satisfaction
8.7
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.2
Natural Language
Average: 8.7
8.6
File Types
Average: 8.5
Seller Details
Seller
Elastic
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@elastic
64,255 Twitter followers
LinkedIn® Page
www.linkedin.com
4,808 employees on LinkedIn®
(305)4.6 out of 5
Optimized for quick response
15th Easiest To Use in Enterprise Search Software software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meet AlphaSense: the world's leading market intelligence and search platform. AlphaSense is a market intelligence platform used by the world’s top companies and financial institutions to help profes

    Users
    • Analyst
    • Associate
    Industries
    • Financial Services
    • Pharmaceuticals
    Market Segment
    • 48% Enterprise
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AlphaSense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Search Functionality
    47
    Useful
    40
    Features
    34
    Helpful
    32
    Cons
    Search Functionality
    20
    Insufficient Information
    18
    Usage Limitations
    16
    Difficult Learning
    15
    Lacking Features
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AlphaSense features and usability ratings that predict user satisfaction
    8.6
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    8.0
    Natural Language
    Average: 8.7
    7.4
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    New York
    Twitter
    @AlphaSenseInc
    31,216 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,786 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meet AlphaSense: the world's leading market intelligence and search platform. AlphaSense is a market intelligence platform used by the world’s top companies and financial institutions to help profes

Users
  • Analyst
  • Associate
Industries
  • Financial Services
  • Pharmaceuticals
Market Segment
  • 48% Enterprise
  • 31% Small-Business
AlphaSense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Search Functionality
47
Useful
40
Features
34
Helpful
32
Cons
Search Functionality
20
Insufficient Information
18
Usage Limitations
16
Difficult Learning
15
Lacking Features
15
AlphaSense features and usability ratings that predict user satisfaction
8.6
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
8.0
Natural Language
Average: 8.7
7.4
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2011
HQ Location
New York
Twitter
@AlphaSenseInc
31,216 Twitter followers
LinkedIn® Page
www.linkedin.com
2,786 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise n

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Enterprise
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Discovery features and usability ratings that predict user satisfaction
    8.6
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.9
    Natural Language
    Average: 8.7
    8.3
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,824 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise n

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Enterprise
  • 35% Small-Business
IBM Watson Discovery features and usability ratings that predict user satisfaction
8.6
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.9
Natural Language
Average: 8.7
8.3
File Types
Average: 8.5
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,824 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
(96)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Enterprise Search Software software
View top Consulting Services for SearchUnify Cognitive Search
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SearchUnify is an enterprise Agentic AI platform designed to enhance self-service capabilities and improve customer support outcomes. This innovative solution leverages advanced technologies to empowe

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Enterprise
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SearchUnify Cognitive Search Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Functionality
    10
    Customer Support
    8
    Helpful
    7
    Results
    5
    Efficiency
    3
    Cons
    Learning Difficulty
    3
    Improvement Needed
    2
    Required Expertise
    2
    Understanding Issues
    2
    Lack of Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SearchUnify Cognitive Search features and usability ratings that predict user satisfaction
    8.3
    Highlighting
    Average: 8.4
    9.5
    Quality of Support
    Average: 8.9
    8.1
    Natural Language
    Average: 8.7
    8.7
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Panchkula, IN
    Twitter
    @Grazitti
    3,599 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,393 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SearchUnify is an enterprise Agentic AI platform designed to enhance self-service capabilities and improve customer support outcomes. This innovative solution leverages advanced technologies to empowe

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Enterprise
  • 45% Mid-Market
SearchUnify Cognitive Search Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Functionality
10
Customer Support
8
Helpful
7
Results
5
Efficiency
3
Cons
Learning Difficulty
3
Improvement Needed
2
Required Expertise
2
Understanding Issues
2
Lack of Information
1
SearchUnify Cognitive Search features and usability ratings that predict user satisfaction
8.3
Highlighting
Average: 8.4
9.5
Quality of Support
Average: 8.9
8.1
Natural Language
Average: 8.7
8.7
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2008
HQ Location
Panchkula, IN
Twitter
@Grazitti
3,599 Twitter followers
LinkedIn® Page
www.linkedin.com
1,393 employees on LinkedIn®
(144)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

    Users
    No information available
    Industries
    • Retail
    • Telecommunications
    Market Segment
    • 53% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Efficiency
    27
    Ease of Use
    26
    Search Functionality
    19
    Helpful
    18
    Analytics
    17
    Cons
    Learning Curve
    13
    Difficult Learning
    11
    Learning Difficulty
    10
    High Learning Curve
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coveo features and usability ratings that predict user satisfaction
    8.0
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.6
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Quebec City, Canada
    Twitter
    @coveo
    4,306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    857 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

Users
No information available
Industries
  • Retail
  • Telecommunications
Market Segment
  • 53% Enterprise
  • 38% Mid-Market
Coveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Efficiency
27
Ease of Use
26
Search Functionality
19
Helpful
18
Analytics
17
Cons
Learning Curve
13
Difficult Learning
11
Learning Difficulty
10
High Learning Curve
8
Poor Customer Support
8
Coveo features and usability ratings that predict user satisfaction
8.0
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.6
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Quebec City, Canada
Twitter
@coveo
4,306 Twitter followers
LinkedIn® Page
www.linkedin.com
857 employees on LinkedIn®
(460)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Enterprise Search Software software
View top Consulting Services for Kore.AI
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore,aI is a platform that offers automation and contact center features, allowing users to create complex conversational flows with minimal coding and supports integration with various systems.
    • Reviewers frequently mention the user-friendly interface, ease of use, and the platform's ability to streamline the process of creating end-to-end AI agents, as well as its robust security and compliance features.
    • Users mentioned occasional platform glitches, complexity for beginners, slower support during implementation, and a steep learning curve for managing large or advanced bots.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Features
    114
    Chatbot Development
    97
    Integrations
    82
    User Interface
    72
    Cons
    Learning Curve
    45
    Usage Limitations
    43
    Slow Performance
    39
    Slow Loading
    32
    Software Bugs
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kore.AI features and usability ratings that predict user satisfaction
    8.8
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    9.0
    Natural Language
    Average: 8.7
    9.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,628 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore,aI is a platform that offers automation and contact center features, allowing users to create complex conversational flows with minimal coding and supports integration with various systems.
  • Reviewers frequently mention the user-friendly interface, ease of use, and the platform's ability to streamline the process of creating end-to-end AI agents, as well as its robust security and compliance features.
  • Users mentioned occasional platform glitches, complexity for beginners, slower support during implementation, and a steep learning curve for managing large or advanced bots.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Features
114
Chatbot Development
97
Integrations
82
User Interface
72
Cons
Learning Curve
45
Usage Limitations
43
Slow Performance
39
Slow Loading
32
Software Bugs
29
Kore.AI features and usability ratings that predict user satisfaction
8.8
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
9.0
Natural Language
Average: 8.7
9.0
File Types
Average: 8.5
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,628 Twitter followers
LinkedIn® Page
www.linkedin.com
1,260 employees on LinkedIn®
(10,955)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Enterprise Search Software software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that consolidates tasks, documents, chats, and meetings in one place for efficient project tracking and team collaboration.
    • Users like the flexibility and customization options of ClickUp, appreciating its wide range of features, integrations, and the ability to view projects in multiple ways.
    • Reviewers experienced a steep learning curve due to the abundance of features, and some reported performance issues with the mobile app and slow loading times when dealing with large datasets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,005
    Task Management
    3,068
    Features
    2,952
    Project Management
    2,655
    Organization
    2,440
    Cons
    Missing Features
    1,941
    Learning Curve
    1,648
    Limited Features
    1,237
    Slow Loading
    1,103
    Not Intuitive
    1,093
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    8.8
    Highlighting
    Average: 8.4
    8.9
    Quality of Support
    Average: 8.9
    9.0
    Natural Language
    Average: 8.7
    8.8
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,530 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,493 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that consolidates tasks, documents, chats, and meetings in one place for efficient project tracking and team collaboration.
  • Users like the flexibility and customization options of ClickUp, appreciating its wide range of features, integrations, and the ability to view projects in multiple ways.
  • Reviewers experienced a steep learning curve due to the abundance of features, and some reported performance issues with the mobile app and slow loading times when dealing with large datasets.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,005
Task Management
3,068
Features
2,952
Project Management
2,655
Organization
2,440
Cons
Missing Features
1,941
Learning Curve
1,648
Limited Features
1,237
Slow Loading
1,103
Not Intuitive
1,093
ClickUp features and usability ratings that predict user satisfaction
8.8
Highlighting
Average: 8.4
8.9
Quality of Support
Average: 8.9
9.0
Natural Language
Average: 8.7
8.8
File Types
Average: 8.5
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,530 Twitter followers
LinkedIn® Page
www.linkedin.com
1,493 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wh

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 58% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Unleash features and usability ratings that predict user satisfaction
    9.6
    Highlighting
    Average: 8.4
    9.9
    Quality of Support
    Average: 8.9
    9.7
    Natural Language
    Average: 8.7
    9.5
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wh

Users
No information available
Industries
  • Computer Software
Market Segment
  • 58% Mid-Market
  • 27% Enterprise
Unleash features and usability ratings that predict user satisfaction
9.6
Highlighting
Average: 8.4
9.9
Quality of Support
Average: 8.9
9.7
Natural Language
Average: 8.7
9.5
File Types
Average: 8.5
Seller Details
Year Founded
2019
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®