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Best Enterprise Search Software for Medium-Sized Businesses

Blue Bowen
BB
Researched and written by Blue Bowen

Products classified in the overall Enterprise Search Software category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Enterprise Search Software to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Enterprise Search Software category.

In addition to qualifying for inclusion in the Enterprise Search Software category, to qualify for inclusion in the Medium-Sized Business Enterprise Search Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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31 Listings in Enterprise Search Software Available
(37,180)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Enterprise Search Software software
View top Consulting Services for Slack
Save to My Lists
25% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
    • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
    • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,750
    Team Collaboration
    2,643
    Communication
    2,267
    Integrations
    1,811
    Features
    1,427
    Cons
    Notification Issues
    789
    Missing Features
    679
    Limited Features
    668
    Overwhelming Experience
    545
    Excessive Notifications
    438
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    8.9
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    8.8
    Natural Language
    Average: 8.7
    8.9
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
  • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
  • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,750
Team Collaboration
2,643
Communication
2,267
Integrations
1,811
Features
1,427
Cons
Notification Issues
789
Missing Features
679
Limited Features
668
Overwhelming Experience
545
Excessive Notifications
438
Slack features and usability ratings that predict user satisfaction
8.9
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
8.8
Natural Language
Average: 8.7
8.9
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,204 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
(8,755)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Enterprise Search Software software
View top Consulting Services for Notion
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

    Users
    • Software Engineer
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is a versatile tool that aids in tracking expenses, managing projects, and organizing information, with the added benefit of AI assistance for managing and simplifying tasks.
    • Users frequently mention the flexibility of Notion, its ability to integrate with other apps, and the helpfulness of the AI in managing tasks and organizing information.
    • Reviewers noted that Notion does not automatically update currency exchange rates, the navigation can be overwhelming, and the AI sometimes encounters issues and requires regular input to resume.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,402
    Features
    1,945
    AI Features
    1,898
    Organization
    1,581
    Useful
    1,426
    Cons
    Learning Curve
    1,375
    Missing Features
    781
    Limited Features
    657
    App Functionality
    645
    Limited Customization
    594
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Notion features and usability ratings that predict user satisfaction
    7.7
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.1
    Natural Language
    Average: 8.7
    7.7
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    497,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

Users
  • Software Engineer
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is a versatile tool that aids in tracking expenses, managing projects, and organizing information, with the added benefit of AI assistance for managing and simplifying tasks.
  • Users frequently mention the flexibility of Notion, its ability to integrate with other apps, and the helpfulness of the AI in managing tasks and organizing information.
  • Reviewers noted that Notion does not automatically update currency exchange rates, the navigation can be overwhelming, and the AI sometimes encounters issues and requires regular input to resume.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,402
Features
1,945
AI Features
1,898
Organization
1,581
Useful
1,426
Cons
Learning Curve
1,375
Missing Features
781
Limited Features
657
App Functionality
645
Limited Customization
594
Notion features and usability ratings that predict user satisfaction
7.7
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.1
Natural Language
Average: 8.7
7.7
File Types
Average: 8.5
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
497,069 Twitter followers
LinkedIn® Page
www.linkedin.com
4,329 employees on LinkedIn®

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(2,301)4.7 out of 5
2nd Easiest To Use in Enterprise Search Software software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
    • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
    • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    636
    Helpful
    366
    Comprehensive Information
    306
    Easy Access
    252
    Information Accuracy
    235
    Cons
    Inefficient Searching
    141
    Search Functionality
    130
    Search Functionality Issues
    124
    Inefficient Search
    121
    Inefficient Search Functionality
    115
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.1
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    9.3
    Natural Language
    Average: 8.7
    9.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,298 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,033 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
  • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
  • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
636
Helpful
366
Comprehensive Information
306
Easy Access
252
Information Accuracy
235
Cons
Inefficient Searching
141
Search Functionality
130
Search Functionality Issues
124
Inefficient Search
121
Inefficient Search Functionality
115
Guru features and usability ratings that predict user satisfaction
9.1
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
9.3
Natural Language
Average: 8.7
9.0
File Types
Average: 8.5
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,298 Twitter followers
LinkedIn® Page
www.linkedin.com
2,033 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Bing Web Search API is a service that retrieve web documents indexed by Bing and narrow down the results by result type, freshness and more, it bring intelligent search to apps and harness t

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Bing Web Search API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Results
    1
    Speed
    1
    Cons
    Expensive
    1
    Limited Features
    1
    Search Functionality
    1
    Small Business Challenges
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Bing Web Search API features and usability ratings that predict user satisfaction
    8.4
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.3
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,133,301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Bing Web Search API is a service that retrieve web documents indexed by Bing and narrow down the results by result type, freshness and more, it bring intelligent search to apps and harness t

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Small-Business
  • 34% Mid-Market
Microsoft Bing Web Search API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Results
1
Speed
1
Cons
Expensive
1
Limited Features
1
Search Functionality
1
Small Business Challenges
1
Microsoft Bing Web Search API features and usability ratings that predict user satisfaction
8.4
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.3
File Types
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,133,301 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and webs

    Users
    • Technical Lead
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Mid-Market
    • 32% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon OpenSearch Service features and usability ratings that predict user satisfaction
    8.5
    Highlighting
    Average: 8.4
    8.0
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,217,364 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and webs

Users
  • Technical Lead
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Mid-Market
  • 32% Enterprise
Amazon OpenSearch Service features and usability ratings that predict user satisfaction
8.5
Highlighting
Average: 8.4
8.0
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.0
File Types
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,217,364 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Apparel & Fashion
    Market Segment
    • 86% Mid-Market
    • 11% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Experro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Features
    14
    Personalization
    12
    Search Functionality
    12
    Analytics
    11
    Cons
    Lack of Educational Resources
    2
    Lack of Tutorials
    2
    Learning Curve
    2
    Poor Documentation
    2
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Experro features and usability ratings that predict user satisfaction
    10.0
    Highlighting
    Average: 8.4
    10.0
    Quality of Support
    Average: 8.9
    10.0
    Natural Language
    Average: 8.7
    10.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Charlotte, North Carolina
    Twitter
    @rapid_ops
    1,011 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

Users
No information available
Industries
  • Information Technology and Services
  • Apparel & Fashion
Market Segment
  • 86% Mid-Market
  • 11% Small-Business
Experro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Features
14
Personalization
12
Search Functionality
12
Analytics
11
Cons
Lack of Educational Resources
2
Lack of Tutorials
2
Learning Curve
2
Poor Documentation
2
Complexity
1
Experro features and usability ratings that predict user satisfaction
10.0
Highlighting
Average: 8.4
10.0
Quality of Support
Average: 8.9
10.0
Natural Language
Average: 8.7
10.0
File Types
Average: 8.5
Seller Details
Year Founded
2008
HQ Location
Charlotte, North Carolina
Twitter
@rapid_ops
1,011 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
(71)4.5 out of 5
7th Easiest To Use in Enterprise Search Software software
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dashworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Useful
    24
    Ease of Use
    21
    Integrations
    19
    Easy Integrations
    18
    Helpful
    17
    Cons
    Missing Data
    9
    AI Limitations
    6
    Irrelevant Content
    6
    Search Functionality
    6
    Usage Limitations
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dashworks features and usability ratings that predict user satisfaction
    7.7
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    9.1
    Natural Language
    Average: 8.7
    8.9
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    787,274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,595 employees on LinkedIn®
    Ownership
    NYSE:HUBS
Product Description
How are these determined?Information
This description is provided by the seller.

Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 28% Small-Business
Dashworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Useful
24
Ease of Use
21
Integrations
19
Easy Integrations
18
Helpful
17
Cons
Missing Data
9
AI Limitations
6
Irrelevant Content
6
Search Functionality
6
Usage Limitations
6
Dashworks features and usability ratings that predict user satisfaction
7.7
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
9.1
Natural Language
Average: 8.7
8.9
File Types
Average: 8.5
Seller Details
Seller
HubSpot
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
787,274 Twitter followers
LinkedIn® Page
www.linkedin.com
11,595 employees on LinkedIn®
Ownership
NYSE:HUBS
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise n

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Enterprise
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Discovery features and usability ratings that predict user satisfaction
    8.6
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.9
    Natural Language
    Average: 8.7
    8.3
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise n

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Enterprise
  • 35% Small-Business
IBM Watson Discovery features and usability ratings that predict user satisfaction
8.6
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.9
Natural Language
Average: 8.7
8.3
File Types
Average: 8.5
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,117 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
(260)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Enterprise Search Software software
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Entry Level Price:$79 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build next generation search experiences for your customers and employees that support your organization’s technology objectives. Elasticsearch gives developers a flexible toolkit to build AI-powered

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Elasticsearch is a search and analytics platform that performs near real-time search and analytics across large datasets.
    • Reviewers frequently mention Elasticsearch's speed, scalability, and flexibility, as well as its ability to handle high-volume data and perform complex operations such as full-text search, log analysis, and real-time querying.
    • Users experienced operational complexity and resource intensity at scale, a steep learning curve, and issues with documentation and support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Elasticsearch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Fast Search
    23
    Features
    21
    Results
    19
    Speed
    19
    Cons
    Learning Difficulty
    17
    Required Expertise
    17
    Expensive
    16
    Improvement Needed
    16
    Difficult Learning
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Elasticsearch features and usability ratings that predict user satisfaction
    8.7
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.2
    Natural Language
    Average: 8.7
    8.6
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Elastic
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @elastic
    64,203 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,788 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build next generation search experiences for your customers and employees that support your organization’s technology objectives. Elasticsearch gives developers a flexible toolkit to build AI-powered

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Elasticsearch is a search and analytics platform that performs near real-time search and analytics across large datasets.
  • Reviewers frequently mention Elasticsearch's speed, scalability, and flexibility, as well as its ability to handle high-volume data and perform complex operations such as full-text search, log analysis, and real-time querying.
  • Users experienced operational complexity and resource intensity at scale, a steep learning curve, and issues with documentation and support.
Elasticsearch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Fast Search
23
Features
21
Results
19
Speed
19
Cons
Learning Difficulty
17
Required Expertise
17
Expensive
16
Improvement Needed
16
Difficult Learning
15
Elasticsearch features and usability ratings that predict user satisfaction
8.7
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.2
Natural Language
Average: 8.7
8.6
File Types
Average: 8.5
Seller Details
Seller
Elastic
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@elastic
64,203 Twitter followers
LinkedIn® Page
www.linkedin.com
4,788 employees on LinkedIn®
(95)4.5 out of 5
Optimized for quick response
10th Easiest To Use in Enterprise Search Software software
View top Consulting Services for SearchUnify Cognitive Search
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SearchUnify is an enterprise Agentic AI platform designed to enhance self-service capabilities and improve customer support outcomes. This innovative solution leverages advanced technologies to empowe

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SearchUnify Cognitive Search Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Helpful
    9
    Search Functionality
    9
    Ease of Implementation
    3
    Ease of Use
    3
    Cons
    Improvement Needed
    2
    Learning Difficulty
    2
    Required Expertise
    2
    Setup Difficulty
    2
    Lack of Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SearchUnify Cognitive Search features and usability ratings that predict user satisfaction
    8.3
    Highlighting
    Average: 8.4
    9.5
    Quality of Support
    Average: 8.9
    8.1
    Natural Language
    Average: 8.7
    8.7
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Panchkula, IN
    Twitter
    @Grazitti
    3,611 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,393 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SearchUnify is an enterprise Agentic AI platform designed to enhance self-service capabilities and improve customer support outcomes. This innovative solution leverages advanced technologies to empowe

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 45% Mid-Market
SearchUnify Cognitive Search Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Helpful
9
Search Functionality
9
Ease of Implementation
3
Ease of Use
3
Cons
Improvement Needed
2
Learning Difficulty
2
Required Expertise
2
Setup Difficulty
2
Lack of Information
1
SearchUnify Cognitive Search features and usability ratings that predict user satisfaction
8.3
Highlighting
Average: 8.4
9.5
Quality of Support
Average: 8.9
8.1
Natural Language
Average: 8.7
8.7
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2008
HQ Location
Panchkula, IN
Twitter
@Grazitti
3,611 Twitter followers
LinkedIn® Page
www.linkedin.com
1,393 employees on LinkedIn®
(144)4.3 out of 5
Optimized for quick response
15th Easiest To Use in Enterprise Search Software software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

    Users
    No information available
    Industries
    • Retail
    • Computer Software
    Market Segment
    • 52% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Efficiency
    27
    Ease of Use
    26
    Search Functionality
    19
    Analytics
    17
    Experience
    17
    Cons
    Learning Curve
    13
    Difficult Learning
    11
    Learning Difficulty
    10
    High Learning Curve
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coveo features and usability ratings that predict user satisfaction
    8.0
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.6
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Quebec City, Canada
    Twitter
    @coveo
    4,320 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    857 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

Users
No information available
Industries
  • Retail
  • Computer Software
Market Segment
  • 52% Enterprise
  • 38% Mid-Market
Coveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Efficiency
27
Ease of Use
26
Search Functionality
19
Analytics
17
Experience
17
Cons
Learning Curve
13
Difficult Learning
11
Learning Difficulty
10
High Learning Curve
8
Poor Customer Support
8
Coveo features and usability ratings that predict user satisfaction
8.0
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.6
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Quebec City, Canada
Twitter
@coveo
4,320 Twitter followers
LinkedIn® Page
www.linkedin.com
857 employees on LinkedIn®
(10,798)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Enterprise Search Software software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
    • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
    • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,812
    Task Management
    2,952
    Features
    2,792
    Project Management
    2,548
    Organization
    2,304
    Cons
    Missing Features
    1,864
    Learning Curve
    1,559
    Limited Features
    1,134
    Slow Loading
    1,055
    Not Intuitive
    1,023
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    8.8
    Highlighting
    Average: 8.4
    8.9
    Quality of Support
    Average: 8.9
    9.0
    Natural Language
    Average: 8.7
    8.8
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    67,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,420 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
  • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
  • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,812
Task Management
2,952
Features
2,792
Project Management
2,548
Organization
2,304
Cons
Missing Features
1,864
Learning Curve
1,559
Limited Features
1,134
Slow Loading
1,055
Not Intuitive
1,023
ClickUp features and usability ratings that predict user satisfaction
8.8
Highlighting
Average: 8.4
8.9
Quality of Support
Average: 8.9
9.0
Natural Language
Average: 8.7
8.8
File Types
Average: 8.5
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
67,961 Twitter followers
LinkedIn® Page
www.linkedin.com
1,420 employees on LinkedIn®
(455)4.6 out of 5
Optimized for quick response
14th Easiest To Use in Enterprise Search Software software
View top Consulting Services for Kore.AI
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore,aI is a platform that offers automation and contact center features, allowing users to create conversational flows with minimal coding and providing built-in support for multiple channels.
    • Reviewers frequently mention the platform's user-friendly interface, ease of use, and the ability to create complex conversational flows with minimal coding, as well as its robust security and compliance features.
    • Users reported occasional platform glitches, complexity for beginners due to numerous modules and integrations, and a need for improvement in processing utterances and training the bot.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    199
    Features
    109
    Chatbot Development
    96
    Integrations
    77
    Easy Creation
    71
    Cons
    Usage Limitations
    44
    Learning Curve
    43
    Slow Performance
    37
    Slow Loading
    30
    Poor Documentation
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kore.AI features and usability ratings that predict user satisfaction
    8.6
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    8.8
    Natural Language
    Average: 8.7
    8.8
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,632 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,228 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore,aI is a platform that offers automation and contact center features, allowing users to create conversational flows with minimal coding and providing built-in support for multiple channels.
  • Reviewers frequently mention the platform's user-friendly interface, ease of use, and the ability to create complex conversational flows with minimal coding, as well as its robust security and compliance features.
  • Users reported occasional platform glitches, complexity for beginners due to numerous modules and integrations, and a need for improvement in processing utterances and training the bot.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
199
Features
109
Chatbot Development
96
Integrations
77
Easy Creation
71
Cons
Usage Limitations
44
Learning Curve
43
Slow Performance
37
Slow Loading
30
Poor Documentation
25
Kore.AI features and usability ratings that predict user satisfaction
8.6
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
8.8
Natural Language
Average: 8.7
8.8
File Types
Average: 8.5
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,632 Twitter followers
LinkedIn® Page
www.linkedin.com
1,228 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wh

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 58% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Unleash Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Useful
    9
    Helpful
    8
    Time-Saving
    6
    Daily Use
    5
    Cons
    AI Limitations
    4
    Connectivity Issues
    2
    Access Issues
    1
    App Functionality
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Unleash features and usability ratings that predict user satisfaction
    9.6
    Highlighting
    Average: 8.4
    9.9
    Quality of Support
    Average: 8.9
    9.7
    Natural Language
    Average: 8.7
    9.5
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wh

Users
No information available
Industries
  • Computer Software
Market Segment
  • 58% Mid-Market
  • 27% Enterprise
Unleash Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Useful
9
Helpful
8
Time-Saving
6
Daily Use
5
Cons
AI Limitations
4
Connectivity Issues
2
Access Issues
1
App Functionality
1
Integration Issues
1
Unleash features and usability ratings that predict user satisfaction
9.6
Highlighting
Average: 8.4
9.9
Quality of Support
Average: 8.9
9.7
Natural Language
Average: 8.7
9.5
File Types
Average: 8.5
Seller Details
Year Founded
2019
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
(301)4.6 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meet AlphaSense: the world's leading market intelligence and search platform. AlphaSense is a market intelligence platform used by the world’s top companies and financial institutions to help profes

    Users
    • Analyst
    • Associate
    Industries
    • Financial Services
    • Pharmaceuticals
    Market Segment
    • 49% Enterprise
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AlphaSense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Search Functionality
    44
    Useful
    40
    Helpful
    31
    Features
    29
    Cons
    Search Functionality
    20
    Insufficient Information
    17
    Usage Limitations
    16
    Lacking Features
    14
    Lack of Information
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AlphaSense features and usability ratings that predict user satisfaction
    8.6
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    8.0
    Natural Language
    Average: 8.7
    7.4
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    New York
    Twitter
    @AlphaSenseInc
    30,520 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,736 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meet AlphaSense: the world's leading market intelligence and search platform. AlphaSense is a market intelligence platform used by the world’s top companies and financial institutions to help profes

Users
  • Analyst
  • Associate
Industries
  • Financial Services
  • Pharmaceuticals
Market Segment
  • 49% Enterprise
  • 32% Small-Business
AlphaSense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Search Functionality
44
Useful
40
Helpful
31
Features
29
Cons
Search Functionality
20
Insufficient Information
17
Usage Limitations
16
Lacking Features
14
Lack of Information
14
AlphaSense features and usability ratings that predict user satisfaction
8.6
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
8.0
Natural Language
Average: 8.7
7.4
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2011
HQ Location
New York
Twitter
@AlphaSenseInc
30,520 Twitter followers
LinkedIn® Page
www.linkedin.com
2,736 employees on LinkedIn®