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Best Enterprise Search Software for Medium-Sized Businesses

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Enterprise Search Software category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Enterprise Search Software to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Enterprise Search Software category.

In addition to qualifying for inclusion in the Enterprise Search Software category, to qualify for inclusion in the Medium-Sized Business Enterprise Search Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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Best Enterprise Search Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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32 Listings in Enterprise Search Software Available
(38,234)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Enterprise Search Software software
View top Consulting Services for Slack
25% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
    • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
    • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,270
    Team Collaboration
    2,949
    Communication
    2,695
    Integrations
    2,068
    Features
    1,739
    Cons
    Notification Issues
    983
    Missing Features
    817
    Limited Features
    725
    Overwhelming Experience
    666
    Channel Management
    578
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    9.1
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    9.0
    Natural Language
    Average: 8.7
    9.1
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    581,040 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
  • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
  • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,270
Team Collaboration
2,949
Communication
2,695
Integrations
2,068
Features
1,739
Cons
Notification Issues
983
Missing Features
817
Limited Features
725
Overwhelming Experience
666
Channel Management
578
Slack features and usability ratings that predict user satisfaction
9.1
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
9.0
Natural Language
Average: 8.7
9.1
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
581,040 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
(10,613)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Enterprise Search Software software
View top Consulting Services for Notion
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, cap

    Users
    • Software Engineer
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is a knowledge base tool used for cross-team collaboration, documentation, and project management, featuring AI capabilities for efficient information retrieval and meeting transcription.
    • Users frequently mention the flexibility and customization of Notion, its user-friendly interface, and the helpfulness of its AI features, such as meeting transcription and efficient information retrieval.
    • Reviewers mentioned issues with the initial setup and learning curve, occasional bugs with AI features, and challenges with the search function and document organization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,005
    Features
    2,337
    AI Features
    2,145
    Organization
    1,926
    Useful
    1,850
    Cons
    Learning Curve
    1,607
    Missing Features
    845
    Limited Features
    790
    Learning Difficulty
    736
    App Functionality
    719
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Notion features and usability ratings that predict user satisfaction
    7.7
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.1
    Natural Language
    Average: 8.7
    7.7
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    506,017 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, cap

Users
  • Software Engineer
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is a knowledge base tool used for cross-team collaboration, documentation, and project management, featuring AI capabilities for efficient information retrieval and meeting transcription.
  • Users frequently mention the flexibility and customization of Notion, its user-friendly interface, and the helpfulness of its AI features, such as meeting transcription and efficient information retrieval.
  • Reviewers mentioned issues with the initial setup and learning curve, occasional bugs with AI features, and challenges with the search function and document organization.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,005
Features
2,337
AI Features
2,145
Organization
1,926
Useful
1,850
Cons
Learning Curve
1,607
Missing Features
845
Limited Features
790
Learning Difficulty
736
App Functionality
719
Notion features and usability ratings that predict user satisfaction
7.7
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.1
Natural Language
Average: 8.7
7.7
File Types
Average: 8.5
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
506,017 Twitter followers
LinkedIn® Page
www.linkedin.com
5,201 employees on LinkedIn®
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(2,371)4.7 out of 5
2nd Easiest To Use in Enterprise Search Software software
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 28% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
    • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
    • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    716
    Helpful
    398
    Comprehensive Information
    322
    Easy Access
    283
    Information Accuracy
    265
    Cons
    Inefficient Searching
    143
    Search Functionality
    143
    Inefficient Search
    135
    Search Functionality Issues
    130
    Inefficient Search Functionality
    115
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.2
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    9.3
    Natural Language
    Average: 8.7
    8.9
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,278 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,267 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 28% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
  • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
  • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
716
Helpful
398
Comprehensive Information
322
Easy Access
283
Information Accuracy
265
Cons
Inefficient Searching
143
Search Functionality
143
Inefficient Search
135
Search Functionality Issues
130
Inefficient Search Functionality
115
Guru features and usability ratings that predict user satisfaction
9.2
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
9.3
Natural Language
Average: 8.7
8.9
File Types
Average: 8.5
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,278 Twitter followers
LinkedIn® Page
www.linkedin.com
2,267 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Microsoft Bing Web Search API is a powerful tool that enables developers to integrate comprehensive web search capabilities into their applications. By leveraging Bing's extensive index of web doc

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Bing Web Search API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Results
    1
    Speed
    1
    Cons
    Expensive
    1
    Limited Features
    1
    Small Business Challenges
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Bing Web Search API features and usability ratings that predict user satisfaction
    8.4
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.3
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,091,027 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

The Microsoft Bing Web Search API is a powerful tool that enables developers to integrate comprehensive web search capabilities into their applications. By leveraging Bing's extensive index of web doc

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Small-Business
  • 34% Mid-Market
Microsoft Bing Web Search API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Results
1
Speed
1
Cons
Expensive
1
Limited Features
1
Small Business Challenges
1
Microsoft Bing Web Search API features and usability ratings that predict user satisfaction
8.4
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.3
File Types
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,091,027 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
(283)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Enterprise Search Software software
View top Consulting Services for Elasticsearch
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build next generation search experiences for your customers and employees that support your organization’s technology objectives. Elasticsearch gives developers a flexible toolkit to build AI-powered

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Elasticsearch is a product designed for efficient data analysis and search, with capabilities for handling large amounts of data and providing quick results for querying.
    • Users like Elasticsearch's speed, flexibility, and its ability to handle large amounts of data efficiently, making it versatile for both search and analytics use cases.
    • Users mentioned that Elasticsearch can become complex to manage as it grows, requiring careful planning and monitoring to avoid performance and stability issues, and its documentation can sometimes be hard to follow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Elasticsearch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Fast Search
    26
    Features
    23
    Speed
    23
    Results
    22
    Cons
    Expensive
    20
    Improvement Needed
    19
    Required Expertise
    19
    Difficult Learning
    18
    Learning Difficulty
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Elasticsearch features and usability ratings that predict user satisfaction
    8.7
    Highlighting
    Average: 8.4
    8.6
    Quality of Support
    Average: 8.9
    8.2
    Natural Language
    Average: 8.7
    8.6
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Elastic
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @elastic
    64,361 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,808 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build next generation search experiences for your customers and employees that support your organization’s technology objectives. Elasticsearch gives developers a flexible toolkit to build AI-powered

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Elasticsearch is a product designed for efficient data analysis and search, with capabilities for handling large amounts of data and providing quick results for querying.
  • Users like Elasticsearch's speed, flexibility, and its ability to handle large amounts of data efficiently, making it versatile for both search and analytics use cases.
  • Users mentioned that Elasticsearch can become complex to manage as it grows, requiring careful planning and monitoring to avoid performance and stability issues, and its documentation can sometimes be hard to follow.
Elasticsearch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Fast Search
26
Features
23
Speed
23
Results
22
Cons
Expensive
20
Improvement Needed
19
Required Expertise
19
Difficult Learning
18
Learning Difficulty
18
Elasticsearch features and usability ratings that predict user satisfaction
8.7
Highlighting
Average: 8.4
8.6
Quality of Support
Average: 8.9
8.2
Natural Language
Average: 8.7
8.6
File Types
Average: 8.5
Seller Details
Seller
Elastic
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@elastic
64,361 Twitter followers
LinkedIn® Page
www.linkedin.com
4,808 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and webs

    Users
    • Technical Lead
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Mid-Market
    • 32% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon OpenSearch Service features and usability ratings that predict user satisfaction
    8.5
    Highlighting
    Average: 8.4
    8.0
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,219,932 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and webs

Users
  • Technical Lead
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Mid-Market
  • 32% Enterprise
Amazon OpenSearch Service features and usability ratings that predict user satisfaction
8.5
Highlighting
Average: 8.4
8.0
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.0
File Types
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,219,932 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(101)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Enterprise Search Software software
View top Consulting Services for SearchUnify Cognitive Search
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SearchUnify is an enterprise Agentic AI platform designed to enhance self-service capabilities and improve customer support outcomes. This innovative solution leverages advanced technologies to empowe

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Enterprise
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SearchUnify Cognitive Search Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Functionality
    10
    Customer Support
    8
    Helpful
    7
    Results
    5
    Efficiency
    3
    Cons
    Learning Difficulty
    3
    Improvement Needed
    2
    Required Expertise
    2
    Understanding Issues
    2
    Lack of Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SearchUnify Cognitive Search features and usability ratings that predict user satisfaction
    8.3
    Highlighting
    Average: 8.4
    9.5
    Quality of Support
    Average: 8.9
    8.1
    Natural Language
    Average: 8.7
    8.7
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Panchkula, IN
    Twitter
    @Grazitti
    3,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SearchUnify is an enterprise Agentic AI platform designed to enhance self-service capabilities and improve customer support outcomes. This innovative solution leverages advanced technologies to empowe

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Enterprise
  • 46% Mid-Market
SearchUnify Cognitive Search Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Functionality
10
Customer Support
8
Helpful
7
Results
5
Efficiency
3
Cons
Learning Difficulty
3
Improvement Needed
2
Required Expertise
2
Understanding Issues
2
Lack of Information
1
SearchUnify Cognitive Search features and usability ratings that predict user satisfaction
8.3
Highlighting
Average: 8.4
9.5
Quality of Support
Average: 8.9
8.1
Natural Language
Average: 8.7
8.7
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2008
HQ Location
Panchkula, IN
Twitter
@Grazitti
3,591 Twitter followers
LinkedIn® Page
www.linkedin.com
1,406 employees on LinkedIn®
(71)4.5 out of 5
11th Easiest To Use in Enterprise Search Software software
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dashworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Useful
    22
    Ease of Use
    18
    Helpful
    16
    Integrations
    16
    Easy Integrations
    15
    Cons
    Missing Data
    8
    AI Limitations
    6
    Search Functionality
    6
    Usage Limitations
    6
    Inefficient Search Functionality
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dashworks features and usability ratings that predict user satisfaction
    7.7
    Highlighting
    Average: 8.4
    9.3
    Quality of Support
    Average: 8.9
    9.1
    Natural Language
    Average: 8.7
    8.9
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,331 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
    Ownership
    NYSE:HUBS
Product Description
How are these determined?Information
This description is provided by the seller.

Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 28% Small-Business
Dashworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Useful
22
Ease of Use
18
Helpful
16
Integrations
16
Easy Integrations
15
Cons
Missing Data
8
AI Limitations
6
Search Functionality
6
Usage Limitations
6
Inefficient Search Functionality
5
Dashworks features and usability ratings that predict user satisfaction
7.7
Highlighting
Average: 8.4
9.3
Quality of Support
Average: 8.9
9.1
Natural Language
Average: 8.7
8.9
File Types
Average: 8.5
Seller Details
Seller
HubSpot
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,331 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
Ownership
NYSE:HUBS
(11,206)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Enterprise Search Software software
View top Consulting Services for ClickUp
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that combines tasks, documents, and goals into a single interface, offering customization and automation features.
    • Users like ClickUp's flexibility, customization options, and its ability to consolidate multiple tools into one, making it easier to manage tasks and projects.
    • Users experienced issues with ClickUp's steep learning curve, occasional performance slowdowns, and complexity due to its numerous features and customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,003
    Task Management
    3,067
    Features
    2,950
    Project Management
    2,654
    Organization
    2,438
    Cons
    Missing Features
    1,941
    Learning Curve
    1,647
    Limited Features
    1,236
    Slow Loading
    1,102
    Not Intuitive
    1,092
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    8.8
    Highlighting
    Average: 8.4
    8.9
    Quality of Support
    Average: 8.9
    9.0
    Natural Language
    Average: 8.7
    8.8
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,784 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,503 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that combines tasks, documents, and goals into a single interface, offering customization and automation features.
  • Users like ClickUp's flexibility, customization options, and its ability to consolidate multiple tools into one, making it easier to manage tasks and projects.
  • Users experienced issues with ClickUp's steep learning curve, occasional performance slowdowns, and complexity due to its numerous features and customization options.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,003
Task Management
3,067
Features
2,950
Project Management
2,654
Organization
2,438
Cons
Missing Features
1,941
Learning Curve
1,647
Limited Features
1,236
Slow Loading
1,102
Not Intuitive
1,092
ClickUp features and usability ratings that predict user satisfaction
8.8
Highlighting
Average: 8.4
8.9
Quality of Support
Average: 8.9
9.0
Natural Language
Average: 8.7
8.8
File Types
Average: 8.5
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,784 Twitter followers
LinkedIn® Page
www.linkedin.com
1,503 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Apparel & Fashion
    Market Segment
    • 65% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Experro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Features
    15
    Analytics
    12
    Efficiency
    12
    Search Functionality
    12
    Cons
    Poor Documentation
    3
    Lack of Educational Resources
    2
    Lack of Tutorials
    2
    Learning Curve
    2
    Complex Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Experro features and usability ratings that predict user satisfaction
    10.0
    Highlighting
    Average: 8.4
    9.9
    Quality of Support
    Average: 8.9
    10.0
    Natural Language
    Average: 8.7
    10.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Charlotte, North Carolina
    Twitter
    @rapid_ops
    1,000 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

Users
No information available
Industries
  • Information Technology and Services
  • Apparel & Fashion
Market Segment
  • 65% Mid-Market
  • 20% Small-Business
Experro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Features
15
Analytics
12
Efficiency
12
Search Functionality
12
Cons
Poor Documentation
3
Lack of Educational Resources
2
Lack of Tutorials
2
Learning Curve
2
Complex Setup
1
Experro features and usability ratings that predict user satisfaction
10.0
Highlighting
Average: 8.4
9.9
Quality of Support
Average: 8.9
10.0
Natural Language
Average: 8.7
10.0
File Types
Average: 8.5
Seller Details
Year Founded
2008
HQ Location
Charlotte, North Carolina
Twitter
@rapid_ops
1,000 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

    Users
    No information available
    Industries
    • Retail
    • Telecommunications
    Market Segment
    • 52% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Efficiency
    26
    Ease of Use
    25
    Search Functionality
    19
    Helpful
    17
    Analytics
    16
    Cons
    Learning Curve
    13
    Difficult Learning
    10
    Learning Difficulty
    10
    High Learning Curve
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coveo features and usability ratings that predict user satisfaction
    8.0
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    8.4
    Natural Language
    Average: 8.7
    8.6
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Quebec City, Canada
    Twitter
    @coveo
    4,306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    829 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

Users
No information available
Industries
  • Retail
  • Telecommunications
Market Segment
  • 52% Enterprise
  • 39% Mid-Market
Coveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Efficiency
26
Ease of Use
25
Search Functionality
19
Helpful
17
Analytics
16
Cons
Learning Curve
13
Difficult Learning
10
Learning Difficulty
10
High Learning Curve
8
Poor Customer Support
8
Coveo features and usability ratings that predict user satisfaction
8.0
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
8.4
Natural Language
Average: 8.7
8.6
File Types
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Quebec City, Canada
Twitter
@coveo
4,306 Twitter followers
LinkedIn® Page
www.linkedin.com
829 employees on LinkedIn®
(467)4.6 out of 5
Optimized for quick response
13th Easiest To Use in Enterprise Search Software software
View top Consulting Services for Kore.AI
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform. Its growing catalogue includes pre-built so

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore,aI is a conversational AI platform designed for enterprise use, offering features such as low-code/no-code interface, omnichannel deployment, advanced NLP capabilities, and integrations with major enterprise systems.
    • Users like Kore,aI for its robust dialog management, seamless integration capabilities, customizable workflows, strong support for automation AI use cases, and the ability to reduce operational workload by automating repetitive requests.
    • Users experienced issues with high latency, platform bugs, a steep learning curve, and complexities in switching between teams or domains, and some users found the platform's old architecture and context management to be lacking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Features
    114
    Chatbot Development
    97
    Integrations
    82
    User Interface
    72
    Cons
    Learning Curve
    45
    Usage Limitations
    43
    Slow Performance
    39
    Slow Loading
    32
    Software Bugs
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kore.AI features and usability ratings that predict user satisfaction
    8.8
    Highlighting
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.9
    9.0
    Natural Language
    Average: 8.7
    9.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,257 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform. Its growing catalogue includes pre-built so

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore,aI is a conversational AI platform designed for enterprise use, offering features such as low-code/no-code interface, omnichannel deployment, advanced NLP capabilities, and integrations with major enterprise systems.
  • Users like Kore,aI for its robust dialog management, seamless integration capabilities, customizable workflows, strong support for automation AI use cases, and the ability to reduce operational workload by automating repetitive requests.
  • Users experienced issues with high latency, platform bugs, a steep learning curve, and complexities in switching between teams or domains, and some users found the platform's old architecture and context management to be lacking.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Features
114
Chatbot Development
97
Integrations
82
User Interface
72
Cons
Learning Curve
45
Usage Limitations
43
Slow Performance
39
Slow Loading
32
Software Bugs
29
Kore.AI features and usability ratings that predict user satisfaction
8.8
Highlighting
Average: 8.4
8.8
Quality of Support
Average: 8.9
9.0
Natural Language
Average: 8.7
9.0
File Types
Average: 8.5
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,648 Twitter followers
LinkedIn® Page
www.linkedin.com
1,257 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise n

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Enterprise
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Discovery features and usability ratings that predict user satisfaction
    8.6
    Highlighting
    Average: 8.4
    8.5
    Quality of Support
    Average: 8.9
    8.9
    Natural Language
    Average: 8.7
    8.3
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise n

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Enterprise
  • 35% Small-Business
IBM Watson Discovery features and usability ratings that predict user satisfaction
8.6
Highlighting
Average: 8.4
8.5
Quality of Support
Average: 8.9
8.9
Natural Language
Average: 8.7
8.3
File Types
Average: 8.5
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,081 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
(17)4.8 out of 5
7th Easiest To Use in Enterprise Search Software software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Realm is an AI platform for revenue teams that transforms company knowledge into intelligent, automated workflows. By connecting to and indexing knowledge from across documentation repositories, CRM s

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Realm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Efficiency
    3
    Time-saving
    3
    Automation
    2
    Customer Support
    2
    Cons
    Difficult Learning
    1
    Learning Difficulty
    1
    Limitations
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Realm features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.8
    Quality of Support
    Average: 8.9
    8.3
    Natural Language
    Average: 8.7
    10.0
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Realm
    Year Founded
    2023
    HQ Location
    Helsinki, FI
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Realm is an AI platform for revenue teams that transforms company knowledge into intelligent, automated workflows. By connecting to and indexing knowledge from across documentation repositories, CRM s

Users
No information available
Industries
  • Computer Software
Market Segment
  • 100% Mid-Market
Realm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Efficiency
3
Time-saving
3
Automation
2
Customer Support
2
Cons
Difficult Learning
1
Learning Difficulty
1
Limitations
1
Limited Customization
1
Realm features and usability ratings that predict user satisfaction
0.0
No information available
9.8
Quality of Support
Average: 8.9
8.3
Natural Language
Average: 8.7
10.0
File Types
Average: 8.5
Seller Details
Seller
Realm
Year Founded
2023
HQ Location
Helsinki, FI
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure AI Search is an enterprise knowledge system designed to power sophisticated retrieval-augmented generation (RAG) applications and enterprise search engines. By integrating advanced AI and search

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure AI Search Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    6
    Ease of Use
    5
    Customizable Search
    4
    Features
    4
    Helpful
    4
    Cons
    Expensive
    9
    Limitations
    4
    Pricing Issues
    3
    Required Expertise
    3
    Learning Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure AI Search features and usability ratings that predict user satisfaction
    8.2
    Highlighting
    Average: 8.4
    8.3
    Quality of Support
    Average: 8.9
    8.3
    Natural Language
    Average: 8.7
    7.9
    File Types
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,091,027 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure AI Search is an enterprise knowledge system designed to power sophisticated retrieval-augmented generation (RAG) applications and enterprise search engines. By integrating advanced AI and search

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Mid-Market
  • 34% Small-Business
Azure AI Search Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
6
Ease of Use
5
Customizable Search
4
Features
4
Helpful
4
Cons
Expensive
9
Limitations
4
Pricing Issues
3
Required Expertise
3
Learning Difficulty
2
Azure AI Search features and usability ratings that predict user satisfaction
8.2
Highlighting
Average: 8.4
8.3
Quality of Support
Average: 8.9
8.3
Natural Language
Average: 8.7
7.9
File Types
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,091,027 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT