Best Enterprise Search Software

How Many Enterprise Search Software Products Does G2 Track?

Total Products under this Category: 342

Category Stats (Nov 2026)

  • Average Rating: 4.44/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Read AI (+0.57%) - Among all products in this category, Read AI recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Enterprise Search Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 87,000+ Authentic Reviews
  • 342+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Enterprise Search Software

G2 Grid® for Enterprise Search Software plotting products by satisfaction and market presence

Highlighted products: Slack, Glean, Notion, Elasticsearch, Guru, SearchUnify, Workvivo, and Amazon OpenSearch Service.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-search-software/grids.json?focus%5B%5D=slack&focus%5B%5D=glean-technologies-glean&focus%5B%5D=notion&focus%5B%5D=elastic-elasticsearch&focus%5B%5D=guru&focus%5B%5D=searchunify&focus%5B%5D=workvivo&focus%5B%5D=amazon-opensearch-service&segment=enterprise)

Slack

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

Average Rating: 4.5/5.0

Total Reviews: 38,459

G2 Deal: 25% off eligible upgrades to Slack Pro and Business+ for 12 months

Slack goes beyond chat and video—it empowers teams to work more efficiently by automating everyday tasks, putting your most important conversations at the center, and connecting everyone instantly (right where they're already working). Limited time offer for companies with 200 or fewer users.

View this exclusive G2 deal

How Do G2 Users Rate Slack?

  • Highlighting: 9.1/10 (Category avg: 8.4/10)
  • Quality of Support: 8.8/10 (Category avg: 8.9/10)
  • Natural Language: 8.9/10 (Category avg: 8.7/10)
  • File Types: 9.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Slack?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Who Uses This: Software Engineer, Project Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 41% Medium, 41% Small

What Do G2 Reviewers Say About Slack?

AI-generated summary from verified user reviews

Pros
  • Users love Slack for its user-friendly design and seamless collaboration, making communication easy and efficient.
  • Users appreciate Slack's centralized team communication, fostering organization, quick decision-making, and enhanced workflow efficiency.
  • Users love Slack for its diverse communication options, enhancing workflows and adding a fun element to teamwork.
  • Users value Slack's extensive integrations that significantly enhance workflow efficiency and streamline team communication seamlessly.
  • Users love Slack's intuitive interface and robust integrations, enhancing collaboration and streamlining workflow efficiency effortlessly.
Cons
  • Users struggle with notification issues, finding them overwhelming and disruptive to their focus and productivity.
  • Users find Slack lacking in integrated video conferencing and effective notification management, impacting their overall experience.
  • Users often find limited features in Slack, especially regarding notification management and access limitations after trial periods.
  • Users find the information overwhelming in Slack, leading to difficulty tracking important messages and fragmented conversations.
  • Users find managing channels in Slack frustrating due to poor organization, distracting alerts, and sign-in complexities.

What Are Recent G2 Reviews of Slack?

What Are G2 Users Discussing About Slack?

Glean

Glean is an enterprise AI platform that brings together AI assistants, AI agents, and enterprise search to help employees find answers, create content, and automate work. Grounded in your company’s knowledge, Glean Assistant answers questions, summarizes information, and drafts content, while Glean Agents enables teams to build and deploy AI agents that execute multi-step workflows across business applications. With 275+ out-of-the-box connectors, Glean connects information across workplace tools and delivers personalized AI that respects existing access permissions. Enterprise-grade security and governance help organizations scale AI across teams—turning company knowledge into answers, content, and action.

Average Rating: 4.7/5.0

Total Reviews: 333

How Do G2 Users Rate Glean?

  • Highlighting: 8.7/10 (Category avg: 8.4/10)
  • Quality of Support: 9.1/10 (Category avg: 8.9/10)
  • Natural Language: 8.9/10 (Category avg: 8.7/10)
  • File Types: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Glean?

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Large, 40% Medium

What Do G2 Reviewers Say About Glean?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to use, helping them handle everyday tasks.
  • Users value its broad, straightforward integrations, which connect workplace tools and company data sources in one place.
  • Users appreciate quickly finding information and getting answers across workplace tools, saving time searching separate sources.
  • Users say it improves team productivity and streamlines daily work, helping them complete tasks faster and manage knowledge more efficiently.
  • Users value its company context, which helps AI deliver relevant, specific responses without needing context supplied upfront.
Cons
  • Users say AI answers can be inaccurate or hallucinated, overly wordy, and citations may not open directly to sources.
  • Users say searches, answers, and other operations can be slow or time out.
  • Users find the pricing high, making it harder for smaller teams and large companies to justify the cost.
  • Users find search results can be broad, inconsistent, or fail to surface the information they need.
  • Users miss broader integration coverage, including support for needed apps and data sources.

What Are Recent G2 Reviews of Glean?

Notion

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work.

Average Rating: 4.6/5.0

Total Reviews: 12,621

How Do G2 Users Rate Notion?

  • Highlighting: 7.8/10 (Category avg: 8.4/10)
  • Quality of Support: 8.4/10 (Category avg: 8.9/10)
  • Natural Language: 8.2/10 (Category avg: 8.7/10)
  • File Types: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Notion?

  • Seller: Notion
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    7,360 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Student
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 24% Medium

What Do G2 Reviewers Say About Notion?

AI-generated summary from verified user reviews

Pros
  • Users value its intuitive, user-friendly design, which makes everyday work easy to navigate and use.
  • Users value the flexible customization that lets them shape pages and workspaces around their needs and workflows.
  • Users value having work, information, and tools centralized in one organized workspace, making everything easier to access and manage.
  • Users like how easily they can organize notes, work, and information into structured pages, keeping everything tidy and accessible.
  • Users find setup quick and straightforward, helping them get started with little effort.
Cons
  • Users say the steep learning curve and time needed to become comfortable can make getting started difficult.
  • Users report slow loading and lag, especially with large or complex pages and databases.
  • Users find the interface confusing, unintuitive, and sometimes clunky to use.
  • Users find the abundance of features and customization options overwhelming, making the platform difficult to learn and manage.
  • Users find the initial setup confusing and time-consuming, especially when building a workspace or workflow that fits their needs.

What Are Recent G2 Reviews of Notion?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Elasticsearch

Build next generation search experiences for your customers and employees that support your organization’s technology objectives. Elasticsearch gives developers a flexible toolkit to build AI-powered search applications with an extensible platform that also provides out of the box capabilities Save development cycles and get upgraded search to market faster. Elasticsearch is the world’s most popular search engine, backed by a robust developer community. Elastic’s platform lets you ingest any data source, build modern search experiences that integrate with large language models and generative AI, and visualize analytics for data-driven decision-making and insights. Our consistent investments in machine learning help developers stay ahead of the curve with the fast, highly relevant search, at scale. -- Flexible platform and toolkit to deliver powerful search functionality regardless of development resources and technology objectives. Our open platform delivers consistent functionality for cloud, hybrid, or on-prem deployments with exceptional performance, reliability, and scalability. -- Built-in search analytics and visualization tools give teams access to search data and real-time dashboards for optimizing search results and operations. Non-tech teams can tune search experiences too–no development team needed. -- Next level search relevance using textual search, vector search, hybrid, and semantic search and machine learning model flexibility. Powerful capabilities like a vector database provide the foundation for creating, storing, and searching embeddings to capture the context of your unstructured data. Use machine-learning enabled inference at data ingestion, and bring your own model - open or proprietary - to deliver the best, industry-specific results.

Average Rating: 4.5/5.0

Total Reviews: 311

How Do G2 Users Rate Elasticsearch?

  • Highlighting: 8.7/10 (Category avg: 8.4/10)
  • Quality of Support: 8.6/10 (Category avg: 8.9/10)
  • Natural Language: 8.2/10 (Category avg: 8.7/10)
  • File Types: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Elasticsearch?

  • Seller: Elastic
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    10,457 employees on LinkedIn®
  • Ownership: NYSE: ESTC

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 37% Medium, 33% Large

What Do G2 Reviewers Say About Elasticsearch?

AI-generated summary from verified user reviews

Pros
  • Users find Elasticsearch to have exceptional ease of use, facilitating log collection and integration seamlessly.
  • Users value the speed and scalability of Elasticsearch, enabling fast results for efficient log analysis and monitoring.
  • Users value the fast search capabilities of Elasticsearch, enhancing log analysis with quick and efficient results.
  • Users praise Elasticsearch for its speed and scalability, making log analysis and data querying exceptionally efficient.
  • Users highlight the powerful search and aggregation capabilities of Elasticsearch, enhancing data analysis and improving operational efficiency.
Cons
  • Users find Elasticsearch expensive to scale, facing rising operational costs and complexity as data needs grow.
  • Users highlight the required expertise needed for effective management of Elasticsearch, complicating usage for less experienced teams.
  • Users face a steep learning curve with Elasticsearch, requiring significant effort to grasp advanced features and configurations.
  • Users experience challenges with complex configuration and version upgrades, leading to increased troubleshooting times and operational overhead.
  • Users face a difficult learning curve with Elasticsearch, needing deep expertise for configuration, tuning, and integrations.

What Are Recent G2 Reviews of Elasticsearch?

Guru

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically.

Average Rating: 4.7/5.0

Total Reviews: 2,281

How Do G2 Users Rate Guru?

  • Highlighting: 9.4/10 (Category avg: 8.4/10)
  • Quality of Support: 9.4/10 (Category avg: 8.9/10)
  • Natural Language: 9.2/10 (Category avg: 8.7/10)
  • File Types: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Guru?

  • Seller: Guru
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Philadelphia, PA
  • LinkedIn® Page: www.linkedin.com
    2,705 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 29% Large

What Do G2 Reviewers Say About Guru?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Guru, finding it intuitive and efficient for organizing and accessing information.
  • Users love the organizational capabilities of Guru, praising its ease of use and effective knowledge management features.
  • Users value the comprehensive information offered by Guru, which is organized and frequently updated for easy access.
  • Users appreciate the easy access to verified information, enhancing knowledge sharing and team collaboration effortlessly.
  • Users appreciate the information accuracy of Guru, ensuring reliable and structured knowledge sharing for effective teamwork.
Cons
  • Users find the search functionality lacking, making it difficult to locate essential information efficiently.
  • Users face inefficient search challenges, struggling to locate information quickly due to outdated cards and limited options.
  • Users often experience search functionality issues, making it difficult to find specific information efficiently.
  • Users face inefficient searching as it sometimes yields outdated or irrelevant results, complicating the knowledge retrieval process.
  • Users find organizational challenges with Guru, citing difficulty in locating information due to cluttered display.

What Are Recent G2 Reviews of Guru?

What Are G2 Users Discussing About Guru?

SearchUnify

SearchUnify is an enterprise Agentic AI platform purpose-built to transform customer support through autonomous, intelligent, and insight-driven operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the Contextual Relevance Engine (SCORE) framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across every stage of the support lifecycle. SearchUnify’s core product suite addresses every dimension of modern support. Cognitive Search delivers AI-powered, contextually relevant search across fragmented knowledge sources, ensuring users find precise answers instantly. SearchUnifyGPT™ delivers instant, cited generative AI answers across every support touchpoint, transforming self-service into a resolution engine. Virtual Assistant (SUVA) brings conversational intelligence to self-service, resolving multi-turn queries autonomously without compromising the user experience. Knowbler streamlines knowledge creation and management, enabling teams to capture, structure, and surface the right knowledge at the right time. Agent Helper empowers support agents with real-time AI assistance by surfacing relevant answers and next-best-action recommendations during case resolution. The Agentic AI Suite extends automation with a network of purpose-built AI agents operating across the support lifecycle. The AI Support Agent enables end-to-end case resolution during self-service. The AI SupportPlus Agent scans CRM tickets to autonomously resolve known issues through clarification loops, ensuring a context-rich handoff for more complex cases. The AI Classification Agent ensures accurate, real-time case tagging and routing. The AI Escalation Manager proactively predicts and mitigates customer frustration. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent functions as an autonomous L2 engineer, reasoning through and resolving complex, multi-step technical workflows. The AI Agent Partner acts as a co-pilot for support teams, providing contextual, in-the-moment guidance, while the AI Case Quality Auditor evaluates 100% of closed cases to drive continuous service improvement. Built for flexibility and trust, the platform supports a Bring Your Own LLM (BYOLLM) model and leverages the Model Context Protocol (MCP) to securely connect AI systems with enterprise tools. A robust governance layer enforces real-time policy guardrails and data security. With deep integrations across leading CRMs and support platforms, SearchUnify fits seamlessly into existing ecosystems, driving higher CSAT, reduced case volumes, faster resolutions, and scalable support operations for modern enterprises.

Average Rating: 4.5/5.0

Total Reviews: 122

How Do G2 Users Rate SearchUnify?

  • Highlighting: 8.2/10 (Category avg: 8.4/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Natural Language: 8.2/10 (Category avg: 8.7/10)
  • File Types: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind SearchUnify?

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 46% Large

What Do G2 Reviewers Say About SearchUnify?

AI-generated summary from verified user reviews

Pros
  • Users praise the fast and relevant search functionality of SearchUnify, enhancing overall support and information discovery.
  • Users commend responsive customer support from SearchUnify, noting helpfulness throughout implementation and ongoing inquiries.
  • Users are thrilled with the positive results from SearchUnify, noting improved resource discovery and responsive support.
  • Users highlight the quality of search in SearchUnify, noting fast and relevant results that understand intent.
  • Users praise the ease of use of SearchUnify, appreciating its seamless implementation and effective search capabilities.
Cons
  • Users note the limited search capabilities of SearchUnify, suggesting improvements for better user experience and integration.
  • Users find the learning difficulty challenging due to a complex user interface and search tuning operations.
  • Users feel there is room for improvement in customizing analytics and managing the data output more effectively.
  • Users note the required expertise for optimal use of SearchUnify, citing implementation complexity and a steep learning curve.
  • Users find that understanding search ranking issues can be challenging, impacting their overall experience with SearchUnify.

What Are Recent G2 Reviews of SearchUnify?

What Are G2 Users Discussing About SearchUnify?

Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

Average Rating: 4.8/5.0

Total Reviews: 2,651

How Do G2 Users Rate Workvivo?

  • Quality of Support: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Workvivo?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SPS Associate, Software Engineer
  • Top Industries: Consumer Services, Information Technology and Services
  • Company Size: 57% Large, 29% Medium

What Do G2 Reviewers Say About Workvivo?

AI-generated summary from verified user reviews

Pros
  • Users praise Workvivo for its user-friendly interface, making navigation and communication effortless and efficient.
  • Users appreciate the engaging communication features of Workvivo, fostering a strong sense of community and connection.
  • Users appreciate the enhanced employee engagement through Workvivo's user-friendly design and features that foster collaboration.
  • Users appreciate the engaging communication features of Workvivo, enhancing connectivity and community within the workplace.
  • Users value the enhanced peer recognition features in Workvivo, fostering connection and engagement within the workplace.
Cons
  • Users note the slow loading of Workvivo, finding it less responsive than other applications and frustrating to navigate.
  • Users express concern over the lack of notifications, finding it difficult to manage and customize information effectively.
  • Users find notification issues frustrating, as frequent alerts can overwhelm and complicate the user experience.
  • Users find the interface not user-friendly, with confusing menus and an overwhelming amount of notifications.
  • Users find excessive notifications overwhelming, especially with frequent updates from various groups and comments on posts.

What Are Recent G2 Reviews of Workvivo?

What Are G2 Users Discussing About Workvivo?

AlphaSense

Meet AlphaSense: the world's leading market intelligence and search platform. AlphaSense is a market intelligence platform used by the world’s top companies and financial institutions to help professionals make better business decisions with confidence and speed. Since 2011, our AI-based technology has delivered insights from an extensive universe of public and private content—including realtime and aftermarket broker research, expert calls, private company data, SEC filings, earnings transcripts, regulatory content, news and trade journals. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. For more information, please visit www.alpha-sense.com.

Average Rating: 4.6/5.0

Total Reviews: 362

How Do G2 Users Rate AlphaSense?

  • Highlighting: 8.7/10 (Category avg: 8.4/10)
  • Quality of Support: 9.2/10 (Category avg: 8.9/10)
  • Natural Language: 8.1/10 (Category avg: 8.7/10)
  • File Types: 7.5/10 (Category avg: 8.5/10)

Who Is the Company Behind AlphaSense?

  • Seller: AlphaSense
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    3,341 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Analyst, Associate
  • Top Industries: Financial Services, Pharmaceuticals
  • Company Size: 46% Large, 33% Small

What Do G2 Reviewers Say About AlphaSense?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of AlphaSense, enabling quick navigation and efficient information gathering for research.
  • Users appreciate the powerful search functionality of AlphaSense, enabling quick access to high-quality, relevant insights effortlessly.
  • Users appreciate the efficient AI-driven search of AlphaSense, enabling deep insights and saving significant research time.
  • Users value AlphaSense for its advanced AI features, enabling quick access to relevant insights and seamless collaboration.
  • Users find AlphaSense to be incredibly helpful, with easy navigation and excellent support for efficient insight gathering.
Cons
  • Users experience search functionality issues, often yielding low-quality articles and complicating information retrieval.
  • Users often find insufficient information on specific topics, making it challenging to get precise insights quickly.
  • Users find the steep learning curve of AlphaSense challenging, making navigation and effective usage difficult.
  • Users find the learning difficulty of AlphaSense challenging due to its complex interface and overwhelming features.
  • Users often experience a lack of information in specific areas, leading to manual searches for better data.

What Are Recent G2 Reviews of AlphaSense?

What Are G2 Users Discussing About AlphaSense?

Amazon OpenSearch Service

Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and website search. To view more pricing details, please visit https://aws.amazon.com/opensearch-service/pricing. To try Amazon OpenSearch Service free today, please visit: https://aws.amazon.com/free/.

Average Rating: 4.2/5.0

Total Reviews: 97

How Do G2 Users Rate Amazon OpenSearch Service?

  • Highlighting: 8.5/10 (Category avg: 8.4/10)
  • Quality of Support: 8.1/10 (Category avg: 8.9/10)
  • Natural Language: 8.4/10 (Category avg: 8.7/10)
  • File Types: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Amazon OpenSearch Service?

Who Uses This Product?

  • Who Uses This: Technical Lead, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 36% Medium, 33% Large

What Are Recent G2 Reviews of Amazon OpenSearch Service?

What Are G2 Users Discussing About Amazon OpenSearch Service?

IBM Watson Discovery

Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise new questions, so experts can spend less time digging for information, and more time doing higher value, strategic work that drive results for the business.

Average Rating: 4.5/5.0

Total Reviews: 75

How Do G2 Users Rate IBM Watson Discovery?

  • Highlighting: 8.6/10 (Category avg: 8.4/10)
  • Quality of Support: 8.5/10 (Category avg: 8.9/10)
  • Natural Language: 8.9/10 (Category avg: 8.7/10)
  • File Types: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind IBM Watson Discovery?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM
  • Phone: 1-866-277-7488

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Large, 35% Small

What Are Recent G2 Reviews of IBM Watson Discovery?

What Are G2 Users Discussing About IBM Watson Discovery?

Microsoft Bing Web Search API

The Microsoft Bing Web Search API is a powerful tool that enables developers to integrate comprehensive web search capabilities into their applications. By leveraging Bing's extensive index of web documents, images, videos, and news, this API delivers relevant and ad-free search results tailored to user queries. It supports location-aware searches, ensuring results are customized based on the user's market or region. Additionally, the API offers features like spelling suggestions, related searches, and safe search options, enhancing the overall search experience. Developers can utilize this API to provide users with efficient and accurate search functionalities directly within their apps. Key Features and Functionality: - Comprehensive Search Results: Access a vast array of web documents, images, videos, and news articles through a single API call. - Location-Aware Results: Customize search outcomes based on the user's geographic location or specified market. - Instant Answers: Retrieve quick answers for computational queries, time-related questions, and more. - Spelling Suggestions: Offer users spelling corrections to enhance search accuracy. - Related Searches: Provide users with a list of related queries to refine their search intent. - Safe Search and Adult Intent Detection: Implement safe search filters and detect adult content to ensure appropriate search results. Primary Value and User Solutions: The Bing Web Search API empowers developers to embed robust search functionalities into their applications, delivering relevant and timely information to users. By harnessing Bing's extensive search capabilities, applications can offer enhanced user experiences, keeping users engaged and informed. The API's flexibility and comprehensive features make it an invaluable tool for developers aiming to integrate efficient and accurate search services into their platforms.

Average Rating: 4.1/5.0

Total Reviews: 304

How Do G2 Users Rate Microsoft Bing Web Search API?

  • Highlighting: 8.4/10 (Category avg: 8.4/10)
  • Quality of Support: 8.5/10 (Category avg: 8.9/10)
  • Natural Language: 8.4/10 (Category avg: 8.7/10)
  • File Types: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Microsoft Bing Web Search API?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Who Uses This: Consultant, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Small, 34% Medium

What Do G2 Reviewers Say About Microsoft Bing Web Search API?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the highly relevant and flexible search results provided by Microsoft Bing Web Search API.
  • Users appreciate the fast and accurate results from Microsoft Bing Web Search API, enhancing their development experience significantly.
Cons
  • Users find the cost of advanced features for the Bing Web Search API to be prohibitive for smaller teams.
  • Users find the limited features of the Bing Web Search API restrict their capabilities, especially in the free tier.
  • Users are frustrated by the excessive advertisements appearing after each search, detracting from their experience.
  • Users find the free tier limitations challenging, as advanced features can be costly for small businesses.

What Are Recent G2 Reviews of Microsoft Bing Web Search API?

What Are G2 Users Discussing About Microsoft Bing Web Search API?

Customer Experience Agent Studio

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Average Rating: 4.4/5.0

Total Reviews: 145

How Do G2 Users Rate Customer Experience Agent Studio?

  • Highlighting: 9.0/10 (Category avg: 8.4/10)
  • Quality of Support: 8.3/10 (Category avg: 8.9/10)
  • Natural Language: 9.3/10 (Category avg: 8.7/10)
  • File Types: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Customer Experience Agent Studio?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG
  • Phone: +1 (650) 253-0000

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Small, 34% Large

What Do G2 Reviewers Say About Customer Experience Agent Studio?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive interface of Google Cloud Dialogflow, making chatbot development simple and efficient for all skill levels.
  • Users value the seamless integrations with leading platforms, enhancing ease of use and deployment capabilities.
  • Users value the intuitive drag-and-drop interface of Google Cloud Dialogflow, making it easy for beginners to create chatbots.
  • Users value the easy setup of Google Cloud Dialogflow, facilitating quick deployment even for non-developers.
  • Users appreciate the user-friendly interface and powerful natural language understanding of Google Cloud Dialogflow for chatbot development.
Cons
  • Users find the cost to be unbearable initially, escalating quickly with high-traffic bots and advanced features.
  • Users find the cost of Google Cloud Dialogflow excessive, especially for high-traffic bots and advanced features.
  • Users find feature complexity in Dialogflow frustrating, especially when scaling projects or managing advanced functionalities.
  • Users find the learning curve steep for Dialogflow, especially when transitioning between ES and CX versions.
  • Users find the learning difficulty of Dialogflow challenging, especially due to its technical initial setup and complexity.

What Are Recent G2 Reviews of Customer Experience Agent Studio?

What Are G2 Users Discussing About Customer Experience Agent Studio?

ServiceNow EmployeeWorks

Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages. More than 350 brands, such as Toyota, Spotify, GitHub, Marriott, Snowflake, Unity, Databricks, Broadcom, Hearst, and Palo Alto Networks, trust Moveworks to automate menial tasks and power a universal search interface across business applications. Learn more at moveworks.com.

Average Rating: 4.3/5.0

Total Reviews: 155

How Do G2 Users Rate ServiceNow EmployeeWorks?

  • Highlighting: 8.3/10 (Category avg: 8.4/10)
  • Quality of Support: 8.6/10 (Category avg: 8.9/10)
  • Natural Language: 5.8/10 (Category avg: 8.7/10)
  • File Types: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ServiceNow EmployeeWorks?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®
  • Ownership: NYSE:NOW

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 61% Large, 16% Medium

What Do G2 Reviewers Say About ServiceNow EmployeeWorks?

AI-generated summary from verified user reviews

Pros
  • Users value the high efficiency of ServiceNow EmployeeWorks, significantly improving productivity and streamlining IT support.
  • Users find the ease of use of ServiceNow EmployeeWorks remarkable, enhancing productivity and streamlining IT support effortlessly.
  • Users praise the impressive AI integration of Moveworks, enhancing efficiency and streamlining IT support effectively.
  • Users highlight the impressive AI integration and effective automation of Moveworks, enhancing productivity and efficiency.
  • Users value the time-saving capabilities of ServiceNow EmployeeWorks, significantly reducing daily workload and enhancing efficiency.
Cons
  • Users face challenges due to the complexity and time commitment needed for deep integration with Moveworks.
  • Users find the learning curve steep, requiring significant time and effort for effective integration and tuning.
  • Users find that the integration and tuning process with ServiceNow EmployeeWorks is notably time-consuming and complex.
  • Users express concerns over integration limitations with non-ServiceNow platforms, affecting overall compatibility and performance.
  • Users experience delayed responses from support, affecting timely resolution of issues and overall satisfaction with the service.

What Are Recent G2 Reviews of ServiceNow EmployeeWorks?

What Are G2 Users Discussing About ServiceNow EmployeeWorks?

Yext

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains.

Average Rating: 4.4/5.0

Total Reviews: 1,101

How Do G2 Users Rate Yext?

  • Highlighting: 7.4/10 (Category avg: 8.4/10)
  • Quality of Support: 8.5/10 (Category avg: 8.9/10)
  • Natural Language: 8.4/10 (Category avg: 8.7/10)
  • File Types: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Yext?

  • Seller: Yext
  • Company Website:
  • Year Founded: 2006
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    2,427 employees on LinkedIn®
  • Ownership: NYSE: YEXT

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 37% Large, 30% Medium

What Do G2 Reviewers Say About Yext?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Yext, benefiting from streamlined management and excellent support services.
  • Users find Yext to be easy to use with excellent support, streamlining their listing management tasks effectively.
  • Users value the centralized management of Yext, enabling efficient updates and consistent information across multiple locations.
  • Users appreciate the great support team of Yext, which allows them to prioritize other tasks efficiently.
  • Users value Yext's centralized management of listings and reviews, enhancing efficiency and consistency across multiple locations.
Cons
  • Users find the complex usability of Yext frustrating, particularly when managing and duplicating posts across locations.
  • Users note a challenging learning curve when adapting to Yext's features, despite helpful support and documentation.
  • Users find the difficult learning process in Yext challenging, suggesting improvements in onboarding and training resources.
  • Users find the difficult navigation of Yext's website interface leads to confusion and slows down updates.
  • Users note the limited features of Yext, such as no LinkedIn page management and the inability to duplicate posts easily.

What Are Recent G2 Reviews of Yext?

What Are G2 Users Discussing About Yext?

iManage Work

iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with a comprehensive focus on the user experience, bringing you and your knowledge workers agility, efficiency, and access across devices. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day.

Average Rating: 4.4/5.0

Total Reviews: 355

How Do G2 Users Rate iManage Work?

  • Highlighting: 8.5/10 (Category avg: 8.4/10)
  • Quality of Support: 8.4/10 (Category avg: 8.9/10)
  • Natural Language: 8.4/10 (Category avg: 8.7/10)
  • File Types: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind iManage Work?

  • Seller: iManage
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Chicago, Illinois
  • LinkedIn® Page: www.linkedin.com
    1,310 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Associate, IT Director
  • Top Industries: Legal Services, Law Practice
  • Company Size: 50% Medium, 32% Large

What Do G2 Reviewers Say About iManage Work?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of iManage Work, benefiting from its intuitive interface and seamless integration.
  • Users appreciate the easy-to-use interface and seamless integration of iManage Work, enhancing their document management experience.
  • Users value the advanced search functionality of iManage Work, enhancing their efficiency and document management capabilities.
  • Users value the easy access to documents and emails in iManage Work, enhancing their organization and productivity.
  • Users appreciate the seamless integration of iManage Work with Microsoft tools, enhancing collaboration and efficiency in document management.
Cons
  • Users find that iManage Work has inconsistent responsiveness issues and requires manual adjustments, impacting user experience.
  • Users note performance lag during large matters and suggest improvements for integrations and UI to enhance usability.
  • Users face inconsistent responsiveness and maintenance downtime with iManage Work, impacting document access and functionality.
  • Users note that iManage Work has inconsistent responsiveness and issues with downtime and integration complexity, affecting usability.
  • Users experience performance issues with iManage Work, including slow file synchronization and inconsistent responsiveness after updates.

What Are Recent G2 Reviews of iManage Work?

What Are G2 Users Discussing About iManage Work?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated
Reviews & FAQs

Reviews Summary: The Best Enterprise Search Software Software for Enterprise Businesses

Thanks to 78448 Enterprise Search Software software reviews and associated data from users working for large-scale companies, at G2 we have some of the most definitive data on the best Enterprise Search Software software for the large space. We have identified 25 individual Enterprise Search Software products offering the features, pricing and support that Enterprise companies look for when comparing Enterprise Search Software software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in large-scale companies and who have used these Enterprise Search Software software products.

When G2 reviewers submit their Enterprise Search Software software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

  • Small Business Enterprise Search Software Software Reviews (< 50 employees)
  • large Enterprise Search Software Software Reviews (51-1,000 employees)
  • Enterprise Enterprise Search Software Software Reviews (1,001+ employees)

large businesses have their own unique requirements when it comes to Enterprise Search Software software compared to small or enterprise companies. That is why these individual large-scale company Enterprise Search Software software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for Enterprise Search Software software products that work well in large environments. These reviews are written by real G2 users working for these Enterprise companies who have real-world experience with these Enterprise Search Software software products.

FAQs About Enterprise Search Software Software for Enterprise Businesses

Q. What are the best Enterprise Search Software software products for large-scale businesses, according to G2 reviewers?
  • Slack - 4.6-stars, 111 reviews (27% from large reviewers)
  • Glean - 4.7-stars, 170 reviews (52% from large reviewers)
  • Notion - 4.6-stars, 127 reviews (7% from large reviewers)
  • Elasticsearch - 4.5-stars, 91 reviews (33% from large reviewers)
  • Guru - 4.7-stars, 305 reviews (26% from large reviewers)
Q. What are the least-liked Enterprise Search Software software products for professionals at large-scale companies, based on the overall G2 rating?
  • Cludo Search - 4.2-stars, 13 reviews (45% from large reviewers)
  • Zendesk for Employee Service - 4.7-stars, 12 reviews (22% from large reviewers)
  • ClickUp - 4.6-stars, 11 reviews (4% from large reviewers)
  • Upland BA Insight - 4.8-stars, 10 reviews (43% from large reviewers)
  • Coveo - 4.2-stars, 51 reviews (66% from large reviewers)
Q. What are the highest-rated Enterprise Search Software software tool features according to employees at Enterprise companies?
  • AI Copilot - 5.0-stars
  • Multiple Data Sources - 4.8-stars
  • Federated Search - 4.7-stars
Q. What are the features that are rated lowest by employees at Enterprise companies?
  • Generative AI - 2.5-stars
  • Access Controls/Permissions - 3.0-stars
  • Proactive Assistance - 3.8-stars
Q. How many Enterprise Search Software software reviews are from users working in large companies?

1464 out of all Enterprise Search Software software reviews on G2 are from users working in Enterprise companies (2%).

Here's What Reviewers Working at large Businesses Have to Say About Enterprise Search Software Software

What Enterprise Professionals Liked What Enterprise Professionals Disliked

Slack: “Create an separate channel with team members.”

Read Review

Microsoft Bing Web Search API: “This is basically a non functional search engine”

Read Review

Slack: “My favorite feature of Slack is how simple it is to communicate with my teammates via direct messages, threads, and huddle calls. It keeps the discussions well-structured and is incredibly simple to use. It has many features that facilitate teamwork and communication, including group chats, audio/video calls known as huddles, direct messages, and more. It can be integrated with other tools like Jira, Google Drive, Google Docs, and more, and it offers a wide range of customization options and add more workspaces. Stay connected with team members.”

Read Review

Elasticsearch: “Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request. We have worked with their technical support to no avail. Unless you test your search results carefully, you wont notice this very serious flaw in the product. Given that creating the correct set of search results is the basic function of this kind of product, this flaw means that Swiftype is unusable. We are now in the process of converting to another product. ”

Read Review

Coveo: “Coveo truly shines as the finest search service provider. Our fantastic support team effortlessly pinpoints the articles we need, even amid the sea of content penned by our organization. This brings forth solutions that bring a smile to both our clients and agents. One of these nifty features involves linking articles to Salesforce cases. Coveo comes complete with its very own set of analytics tools. These tools provide us with loads of information, helping us figure out which articles are worth crafting and how to best assist our beloved customers. Those reports also give us insights into what users are after and what they find challenging. But here's the icing on the cake: Coveo's Senior Customer Success Manager, Kalla. She's an email away, always ready to answer our questions with a friendly touch. Kalla's like a treasure trove of insights on how to make the most of Coveo. Plus, she's a champ at sharing documents and training resources, making it a breeze for us to bring all these wonderful features to life. It's safe to say that Kalla and Coveo together make a winning team!”

Read Review

Perplexity: “All things considered, every single aspect, element, and detail without exception is included and taken into account. ”

Read Review
Recommendations To Others Problems Solved & Benefits

Yext: “Yext tool can make your professional life easier regarding listings and pages Management”

Read Review

AlphaSense: “Benchmarking and performance analysis.”

Read Review

Guru: “Try it!”

Read Review

Elasticsearch: “Elasticsearch helps solve challenges around real-time search, centralized log analysis, observability, and security monitoring across large volumes of data. It provides fast data search and analytics, integrates with multiple data sources, and supports AI-driven insights, helping teams troubleshoot issues faster and improve operational visibility. A concrete benefit is reducing incident investigation time—for example, teams can search and correlate application logs, metrics, and events in one place instead of manually checking multiple systems, helping resolve production issues more quickly. Its scalability also supports growing data and enterprise workloads.”

Read Review

AlphaSense: “Work with the customer service team to learn how to fine tune your searches, and ask them how to help you set up automatic search alerts.”

Read Review

Elasticsearch: “Elasticsearch primarily solves the challenge of finding, analyzing, and visualizing massive amounts of unstructured or semi-structured data in near real-time.”

Read Review