Blink
Blink is a leading employee experience platform designed to connect users to the tools, information, and actions necessary for effective work performance. Specifically tailored for frontline and deskless organizations, as well as complex and distributed workforces, Blink addresses the digital divide between desk-based and non-desk employees. This platform ensures that every worker, regardless of their work environment, has access to the resources they need to excel in their roles. The target audience for Blink includes industries where a significant portion of the workforce operates without a traditional desk, such as healthcare, transportation, logistics, manufacturing, hospitality, and retail. By providing a mobile-first digital front door, Blink unifies communications, knowledge, and workflows into a cohesive platform. This integration promotes higher adoption rates, increased productivity, and enhanced employee engagement across organizations. Unlike traditional intranet solutions or standalone communication tools, Blink facilitates actionable insights, allowing employees to not only receive information but also to engage with it effectively. Key features of Blink include a comprehensive employee communications system that offers a social-style news feed, priority posts, push notifications, newsletters, and two-way messaging. This ensures that all employees receive real-time updates and can communicate seamlessly. Additionally, Blink serves as an employee intranet, providing a centralized hub for easy access to documents, policies, HR tools, workflows, and third-party applications. This streamlined access is particularly beneficial for organizations with a diverse workforce, as it eliminates the need for a company email address or fixed workstation, allowing for quick onboarding through single sign-on (SSO) authentication and an intuitive mobile interface. Moreover, Blink enhances employee engagement through features such as peer recognition, surveys, onboarding flows, and shift scheduling. Its built-in AI capabilities improve search functionality, content creation, and analytics, enabling employees to find answers quickly and communicate more effectively. The platform has demonstrated significant impact, with customers reporting an average of seven app opens per day per user and a reduction in frontline attrition of up to 25%. Blink’s high employee activation rate of 95% and its endorsement by global organizations like McDonald's, Domino's, and Nokia underscore its effectiveness in fostering a connected and engaged workforce. Recognized as a leader in employee engagement software, Blink continues to set the standard for employee experience platforms in today's dynamic work environments.
Average Rating: 4.6/5.0
Total Reviews: 400
Who Is the Company Behind Blink?
- Seller: Blink
- Company Website:
- Year Founded: 2015
- HQ Location: Boston, MA
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Twitter: @joinBlink
2,743 Twitter followers -
LinkedIn® Page: www.linkedin.com
372 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Operations Manager, Assistant Operations Manager
- Top Industries: Transportation/Trucking/Railroad, Hospital & Health Care
- Company Size: 46% Large, 42% Medium
What Do G2 Reviewers Say About Blink?
AI-generated summary from verified user reviews
Pros
- Users praise Blink for its ease of use, making engagement and daily tasks simple and efficient.
- Users enjoy the ease of communication provided by Blink, enhancing teamwork and information sharing across staff.
- Users appreciate the transformative internal communications Blink offers, fostering connection and collaboration in a user-friendly manner.
- Users commend Blink for its transformative internal communication, enhancing connections and information access for front-line workers.
- Users value the engaging social experience of Blink, fostering connection and pride across the organization.
Cons
- Users express disappointment over missing features like Blink Forms and lack of message search functionality.
- Users experience file sharing issues due to sync problems and lack of notifications, leading to missed updates on important content.
- Users express frustration with the lack of features, limiting their ability to utilize Blink's full potential.
- Users find Blink's limited functionality frustrating, missing key features like Blink Forms and shared notepad capabilities.
- Users express frustration over the lack of email notifications, impacting timely communication and updates on Blink.
What Are Recent G2 Reviews of Blink?
"Easy Company-Wide Comms with AI, Analytics, and Office 365 Integration"
Rating: 4.0/5.0 stars
— Colin M.
"All-in-One Convenience with a User-Friendly Interface and Powerful Hub"
Rating: 5.0/5.0 stars
— Lindsay Mae C.

