The interface is user-friendly and all necessary tools are accessible through one app. With other frontline services, the Feed/Groups are in a separate app from the private messages; with Blink, all services are in one app, which is wonderfully convenient. It is also easy to tag users in posts because all users are listed; rather than searching for each user individually, I can scroll down the list to easily tag everyone I need to. I also love the Hub! It is easy to upload policies, manuals, training videos, etc. Review collected by and hosted on G2.com.

I do not like having to choose a category for every post (News, Social, Question, Poll). I think that is a nice feature, but I would rather it not be completely necessary for every post.

When there are numerous comments on a post, they do not show automatically. We would rather ALL the comments on a post be visible when I look at the post. Review collected by and hosted on G2.com.