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WorkJam

By WorkJam

4.5 out of 5 stars

How would you rate your experience with WorkJam?

WorkJam Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

WorkJam Media

WorkJam Demo - The Leading Solution for Frontline Teams
One powerful app to reduce overall costs, boost frontline performance, and create happy employees.
WorkJam Demo - Optimize operations with centralized task management
Drive operational excellence with smart task assignment, real-time tracking, and actionable reporting to create more efficient workflows.
WorkJam Demo - Connect and Direct your Frontline Workforce
Exchange essential information with your frontline instantly and effectively with a social media-like interface that allows you to create targeted messaging that cuts through the noise.
WorkJam Demo - Maximize your Workforce Availability and Capability
Extend your WFM with flexible scheduling and staffing that reduces costs and manager time through real-time scheduling and self-service shift swapping to maximize coverage and flexibility.
WorkJam Demo - Engage, Guide & Motivate your Workforce
Upskill and engage your frontline with comprehensive, on-the-go learning solutions featuring targeted training, gamification, and flexible course creation.
WorkJam Demo - One App for Employee Self Service
Powerful integrations and customizable workflows give your employees one place to go for everything work-related.
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WorkJam Reviews (56)

Reviews

WorkJam Reviews (56)

4.5
56 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise WorkJam for its ease of use and ability to streamline communication across teams. The platform effectively consolidates scheduling, task management, and training into one intuitive application, enhancing productivity and engagement among frontline employees. However, some users note that certain features may require additional configuration to fit specific business needs.

Pros & Cons

Generated from real user reviews
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FK
Chief Executive Officer (CEO)
Mid-Market (51-1000 emp.)
"WorkJam Keeps Our Frontline Teams Aligned with One Easy-to-Use Hub"
What do you like best about WorkJam?

WorkJam has become the central hub for how our frontline teams operate day to day. It brings communication, task management, training, and scheduling into one easy-to-use platform, which has drastically reduced the need for emails, spreadsheets, and disconnected tools.From a management perspective, the task functionality is especially valuable. Tasks are clearly laid out, easy to assign, and simple to track, giving us real visibility into execution across locations and shifts. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

While the platform offers a lot of functionality, not every feature is a perfect fit for every business right out of the box. Some modules (like scheduling, depending on your use case) may require configuration or phased rollout to align with existing processes. Review collected by and hosted on G2.com.

Kristal L.
KL
Internal Communications Supervisor
Enterprise (> 1000 emp.)
"One-stop shop for employee communications"
What do you like best about WorkJam?

WorkJam was reasonable to implement and is easy to use, and offers a number of modules that can be customized to the individual company. In our case, we use almost every module offered; WorkJam has made great strides in the past few years to make sure that the modules "talk" to each other effortlessly to provide a seamless experience for the end user. In addition, their customer support is truly top-notch - when we have an issue, we know exactly who to ask, and if they can't solve it right away, they put us in touch with the people who can as quickly as possible. We haven't had that experience with other vendors, and it's appreciated. Most of our users log into WorkJam at least once a day and are able to connect with our internal communication messaging very quickly. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

The one module that isn't offered in an easy-to-use format is an in-app scheduler. There is one present, but it's clunky for our business use case (it seems like it is designed for a different use case and may do very well for traditional retail). Integration with UKG was a little rocky at first, but has smoothed out significantly since we began implementation. Review collected by and hosted on G2.com.

AN
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great to use for work information, and Colleague Advice"
What do you like best about WorkJam?

To assist you with on how to preform different work duties, help with certain work practices, new information about products. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

I'm really not too sure yet as workjam is so helpful. Review collected by and hosted on G2.com.

Marcus D.
MD
Enterprise (> 1000 emp.)
"Why didnt my last job have this?"
What do you like best about WorkJam?

This makes my day so much easier! I feel like I know what I am supposed to be doing, when I am working and what is expected. Honestly, it makes my manager way less "annoyed", as I dont bug her all the time. I feel like I am getting more shifts, cause I know what to do.

Super easy to do the cleaning tasks, super simple to message my manager and super clear on what is coming up from Corporate. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

WorkJam is cool AF, no issues from me. I hope my company keeps adding things into the Jam. Review collected by and hosted on G2.com.

Verified User in Supermarkets
US
Enterprise (> 1000 emp.)
"Truly makes my life easier in the store."
What do you like best about WorkJam?

WorkJam is like having an extra assistant manager in my pocket. From the moment I open up the app in the morning, I can see exactly what needs to get done—tasks are organized, prioritized, and easy to assign. I don’t have to chase down employees to explain what to do or when. It’s all right there in the app, with steps, due dates, and even pictures or videos if needed.

The Channels and Messaging features are game-changers. Instead of group texts or sticky notes, I can send real-time updates, shout-outs, and even schedule reminders. Communication across shifts used to be a nightmare—now it’s smooth and trackable. If something goes wrong on the closing shift, I know before I walk into the store the next morning. the way WorkJam makes it easier to do most of my work in one place. Super easy to communicate with my managers and HQ. All my tasks and audit are in one place, which saves a lot of back office time. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Wish weHonestly, there’s not much to dislike. If I had one request, it would be for even more visibility into cross-store performance—I'd love to benchmark my store’s execution against others in the region. But that's a wish-list item, not a complaint.could do all our trainings in WorkJam. These are company decisions though, not WorkJam limits. I have a friend that works at Ulta and they do all these things with their WorkJam. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise (> 1000 emp.)
"Game changer for daily operations!"
What do you like best about WorkJam?

As a store manager, WorkJam has been an absolute game-changer for how I run my location. The platform gives me a single place to manage, tasks, training, and team communications. I especially appreciate the task management tools, which let me assign and track task progress with complete transparency. The My Day and My Tasks views help my team prioritize and execute their responsibilities clearly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

I wish my boss would schedules in the system. I have a friend that manages a TJMax and they have their schedules in WorkJam. Review collected by and hosted on G2.com.

AN
"Easy to use"
What do you like best about WorkJam?

Easy to clock in and out. I love the schedule it provides. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

The tasks won't complete when I'm off the clock and I forget to do it before I clock out daily Review collected by and hosted on G2.com.

Verified User in Retail
ER
Mid-Market (51-1000 emp.)
"WorkJam streamlined our communication and store execution"
What do you like best about WorkJam?

What we liked best about WorkJam was how easy it was to roll out across our store teams, the implementation was smooth, and the teams picked it up quickly, allowing us to see value from the platform soon after launch Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

With so many valuable features available in WorkJam, we found it most effective to take a phased approach to rollout. While this meant we didn’t activate everything at once, it gave our teams time to get comfortable and allowed us to build a strong foundation before expanding to additional capabilities. Review collected by and hosted on G2.com.

ML
Senior Manager Field Communications
Enterprise (> 1000 emp.)
"Great vehicle for communication between the field at the support center"
What do you like best about WorkJam?

WorkJam is very easy for new users to understand and navigate. The platform is intuitive and engaging and offers great alternatives for training and surveys. Their customer service is also exceptional. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

We currently do not use all of the communications features WorkJam has to offer as we use the platform more for tasking. They have some great task features on their roadmap, though! Review collected by and hosted on G2.com.

RS
Owner
Mid-Market (51-1000 emp.)
"Operating System for my People"
What do you like best about WorkJam?

Workjam is like an operations operating system. It keeps us organized, on track and engaged. We do pop up events and all staff is remote but we are connected in the workjam. It's easy to use for everyone and we rely on it all day long.

implementation was super smooth and the customer success team trained us very well. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

was missing live video but just added and its very cool. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Perceived Cost

$$$$$
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WorkJam Features
Customization
Integration APIs
Performance Benchmarking
Reporting & Dashboards
Employee Segmenting
Peer Recognition
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WorkJam