# Best E-Merchandising Software - Page 4 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* E-merchandising, or e-commerce or digital merchandising, is the process of choosing the right product or service in the right placement with the right content in a way to increase sales. In the same way that brick-and-mortar businesses strategically display products, e-merchandising software works to strategically display products on a website to best promote them to buyers (who will, hopefully, become repeat customers). Successful e-merchandising will ensure high customer engagement, low site or shopping cart abandonment, and quality customer conversions. E-merchandising takes cues from traditional product marketing and merchandising. E-merchandising depends on analytics from various touchpoints to deliver a personalized, individualized experience in order to increase engagement, sales, and customer satisfaction. E-merchandising software typically integrates with e-commerce platforms, web content management, inventory management, point of sale (POS), and customer relationship management (CRM) systems. To qualify for inclusion in the E-Merchandising category, a product must: - Collect data on customers for future alignment of products/services to customer preferences - Apply real-time data to recommend other purchases complementary to the current product the buyer is perusing - Have a functional search bar/option - Facilitate collaboration between different departments or teams within the e-commerce business - Integrate with payment gateways ## Top E-Merchandising Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) | 4.0/5.0 (594 reviews) | Multi-storefront catalog merchandising with deep customization | "[Solid E-commerce Platform, but Requires Developer Support](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12838099)" | | 2 | [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5.0 (558 reviews) | Salesforce-native storefront merchandising and promotions | "[Reliable and Scalable Ecommerce with Salesforce B2C Commerce](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)" | | 3 | [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) | 4.8/5.0 (421 reviews) | AI-powered onsite search and product discovery | "[Fast, Intuitive Search That Boosted Sales—Luigi's Box Was Worth the Price](https://www.g2.com/survey_responses/luigi-s-box-review-12691340)" | | 4 | [Experro](https://www.g2.com/products/experro/reviews) | 4.8/5.0 (48 reviews) | AI-powered search, merchandising, and personalization | "[Transforms Digital Experiences with Speed and Precision](https://www.g2.com/survey_responses/experro-review-12434068)" | | 5 | [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) | 4.6/5.0 (765 reviews) | AI-driven search and catalog merchandising | "[A Powerful Tool With a Big Learning Curve](https://www.g2.com/survey_responses/bloomreach-review-12980606)" | | 6 | [edrone](https://www.g2.com/products/edrone/reviews) | 4.8/5.0 (237 reviews) | E-commerce automation with abandoned-cart recovery | "[Smart Marketing Automation Platform](https://www.g2.com/survey_responses/edrone-review-12209118)" | | 7 | [Elastic Suite](https://www.g2.com/products/elastic-suite/reviews) | 4.7/5.0 (39 reviews) | Wholesale catalog merchandising with visual assortment whiteboards | "[Intuitive, Quick and Easy](https://www.g2.com/survey_responses/elastic-suite-review-12068302)" | | 8 | [Tagalys](https://www.g2.com/products/tagalys/reviews) | 4.8/5.0 (121 reviews) | Rule-based collection sorting and searchandising for Shopify | "[An outstanding team delivering an excellent solution, I’d recommend them to any client.](https://www.g2.com/survey_responses/tagalys-review-11577483)" | | 9 | [Constructor](https://www.g2.com/products/constructor-io-constructor/reviews) | 4.8/5.0 (58 reviews) | AI-driven searchandizing with automated relevance ranking | "[Great search tool with measurable business impact and a great partner](https://www.g2.com/survey_responses/constructor-review-12213509)" | | 10 | [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5.0 (285 reviews) | CRM-native B2B storefront and order automation | "[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)" | --- ## What Are the Most Common Questions About E-Merchandising Software? *AI-generated · Last updated: May 26, 2026* ### Which E-Merchandising platforms require significant technical expertise and custom coding for advanced personalization? Based on G2 reviews, several E-Merchandising platforms are praised for powerful customization but also described as demanding more technical skill for advanced personalization. According to verified users, Adobe Commerce often requires specialized developers for complex implementations, custom integrations, and performance tuning. G2 reviewers mention Bloomreach can deliver strong personalization, but advanced features and custom integrations take time to learn. Algolia is also described as highly configurable, though reviewers note that ranking strategies and advanced setup can be complex. Constructor and Experro receive positive feedback for sophisticated merchandising and personalization, but users still mention an upfront learning curve when configuring richer use cases and optimization workflows. ### What highest rated E-Merchandising for connecting customers with products through intelligent discovery and personalization? Based on G2 reviews, Luigi's Box stands out for connecting customers with products through intelligent discovery and personalization. According to verified users, reviewers consistently highlight intuitive search, relevant autocomplete, smart recommendations, and easy-to-use analytics that help shoppers find products faster. G2 reviewers mention improved navigation, fewer hard-to-find items, stronger search relevance, and a smoother customer journey across ecommerce sites. Users also describe the platform as easy to implement and manage, with helpful onboarding and support. While some reviewers note limits around advanced scenarios or exports, the overall feedback emphasizes practical product discovery improvements that help merchandising teams guide shoppers toward relevant results with less manual effort. ### What E-Merchandising tools unifying content, personalization, and search for connected customer journeys in enterprise environments? Based on G2 reviews, several platforms are described as strong fits for enterprise teams that want to unify content, personalization, and search. According to verified users, Adobe Commerce is often used to connect commerce with content workflows, large catalogs, multiple storefronts, and integrations across CRM, ERP, and Adobe tools. G2 reviewers mention Bloomreach for combining AI-driven search, personalization, recommendations, and content or campaign management in one environment. Experro is also noted for pairing search, merchandising, personalization, and no-code content management for tailored digital experiences. Users describe these tools as especially useful when organizations need connected customer journeys across channels, though enterprise buyers should expect some setup, governance, and learning curve considerations. ### What E-Merchandising platforms retail merchandisers stick with after rollout past initial deployment and onboarding? Based on G2 reviews, retail merchandisers tend to stay with platforms that continue to reduce manual work after launch and remain manageable day to day. According to verified users, Luigi's Box is often described as stable, easy to learn, and valuable for ongoing search optimization. G2 reviewers mention Tagalys for streamlined merchandising, automation, and strong support that continues beyond onboarding. Hawksearch is also praised for daily usability, responsive support, and tools that help teams maintain searchandising workflows over time. Reviews suggest long-term satisfaction is strongest when the platform keeps improving product discovery, offers reliable support, and lets merchandisers make changes without needing constant developer involvement. ### What top E-Merchandising for product managers optimizing product findability and customer conversion across channels? Based on G2 reviews, product managers often favor platforms that improve findability while supporting merchandising across web, app, and other digital touchpoints. According to verified users, Constructor is valued for personalized search, browse, recommendations, and rapid experimentation that help teams optimize relevance at scale. G2 reviewers mention Bloomreach for AI-driven search, product discovery, and merchandising controls that support faster optimization and stronger customer journeys. Algolia is also frequently praised for fast, relevant search, typo tolerance, and flexible ranking controls that improve product discovery. Across reviews, the strongest options are the ones that combine relevance, operational control, and analytics so teams can adjust discovery experiences as customer behavior changes. **Here are some of the top-rated products on G2:** - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) – suited for complex catalogs, multi-store operations, and integrated commerce workflows - [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) – helpful for intuitive search, analytics, and faster product discovery in ecommerce stores - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) – used for AI-driven search, merchandising, and personalization across digital experiences ### What most trusted E-Merchandising by product managers and e-commerce leaders driving conversion growth based on user reviews? Based on G2 reviews, trust tends to come from platforms that consistently improve product discovery while giving teams enough control to manage merchandising decisions. According to verified users, Adobe Commerce is trusted for enterprise-scale catalog management, integrations, and personalized commerce workflows. G2 reviewers mention Luigi's Box for reliable search, easy administration, and analytics that help teams improve navigation and conversion. Bloomreach is frequently recognized for personalization, AI-driven search, and recommendation capabilities that support smarter decision-making. Across the category, users most often trust vendors that combine stable performance, useful support, and measurable improvements in relevance, efficiency, and customer experience rather than tools that rely on heavy manual intervention after deployment. ### What is the best E-Merchandising platforms for e-commerce managers delivering personalized customer experiences at scale? Based on G2 reviews, Adobe Commerce is a strong choice for e-commerce managers delivering personalized customer experiences at scale. According to verified users, it supports large catalogs, multiple storefronts, advanced segmentation, and integrations with CRM, ERP, and broader commerce systems. G2 reviewers mention that teams use it to manage personalized campaigns, targeted catalogs, product recommendations, and complex B2B and B2C experiences from a centralized platform. Reviewers also highlight scalability and flexibility for growing operations, although some note that advanced customization and implementation can require more technical resources. For organizations that need enterprise-level control and broad commerce functionality, Adobe Commerce is repeatedly described as a dependable option. ### How quickly do e-commerce teams see improved conversion rates after implementing E-Merchandising recommendations? Based on G2 reviews, timing varies, but many users describe seeing benefits relatively early once search, recommendations, or merchandising rules are live. According to verified users, some mention immediate improvements in product discovery, smoother navigation, and less manual work right after implementation. G2 reviewers mention platforms like Tagalys, Constructor, Experro, and Findbar as helping teams surface relevant products faster, improve search relevance, and support better conversion outcomes over time. Reviews also suggest that faster results tend to come when setup is straightforward and teams actively tune synonyms, boosting, recommendations, or campaign rules. More advanced personalization programs may take longer to refine, especially when integrations, catalog cleanup, or rule governance are involved. ### What E-Merchandising platforms enabling product recommendations across omnichannel channels without heavy development work? Based on G2 reviews, several platforms are described as helping teams launch recommendations across channels without relying heavily on developers for day-to-day changes. According to verified users, Experro stands out for no-code tools that let marketers adjust experiences and recommendations more independently. G2 reviewers mention Tagalys for easy-to-manage merchandising, search, and recommendation workflows that reduce manual effort. Bloomreach is also noted for combining recommendations, personalization, and search in one environment, with users saying setup was manageable for many common use cases. Reviews suggest the easiest tools for leaner teams are the ones with intuitive dashboards, built-in automation, and support teams that help merchants configure recommendation strategies without extensive custom engineering. ### Which E-Merchandising solutions offer AI-powered recommendations and intuitive control for seasonal and promotional needs? Based on G2 reviews, Bloomreach, Constructor, and Marqo are frequently described as strong options for AI-powered recommendations with practical control for seasonal or promotional merchandising. According to verified users, Bloomreach helps teams use AI-driven search, recommendations, and merchandising rules to support campaigns and optimize category or search experiences. G2 reviewers mention Constructor for personalization, ranking controls, and experimentation that help teams adapt discovery around changing customer intent. Marqo is also praised for pairing AI-driven discovery with merchandising tools like campaign rules and product pinning. Across reviews, the common theme is a balance between automation and control, so teams can surface promoted products without giving up relevance across the rest of the assortment. ## How Many E-Merchandising Software Products Does G2 Track? **Total Products under this Category:** 132 ### Category Stats (Jul 2026) - **Average Rating**: 4.55/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Rapid Search (+0.51%) - Among all products in this category, Rapid Search recorded the largest rating increase compared to last month *Last updated: July 04, 2026* ## How Does G2 Rank E-Merchandising Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,800+ Authentic Reviews - 132+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which E-Merchandising Software Is Best for Your Use Case? - **Leader:** [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - **Highest Performer:** [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) - **Easiest to Use:** [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) - **Top Trending:** [Constructor](https://www.g2.com/products/constructor-io-constructor/reviews) - **Best Free Software:** [Algolia](https://www.g2.com/products/algolia/reviews) --- **Sponsored** ### GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. 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[Algonomy Omni-channel Personalization Suite](https://www.g2.com/products/algonomy-omni-channel-personalization-suite/reviews) Algonomy (previously Manthan-RichRelevance) is a global leader in algorithmic customer engagement powering digital first strategies for retailers and brands. With industry-leading retail expertise connecting demand to supply with a real-time customer data platform as the foundation, Algonomy enables 1:1 omnichannel personalization, customer journey orchestration and customer analytics. Headquartered in San Francisco and Bangalore, our global presence spans over 20 countries. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Algonomy Omni-channel Personalization Suite?** - **Seller:** [Algonomy](https://www.g2.com/sellers/algonomy) - **Year Founded:** 2004 - **HQ Location:** San Francisco, California, United States - **Twitter:** @WeAreAlgonomy (12,476 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/algonomysoftware/ (446 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Algonomy Omni-channel Personalization Suite? **"[Forecasting is Essential](https://www.g2.com/survey_responses/algonomy-omni-channel-personalization-suite-review-6651415)"** **Rating:** 5.0/5.0 stars *— Phil P.* [Read full review](https://www.g2.com/survey_responses/algonomy-omni-channel-personalization-suite-review-6651415) --- #### What Are G2 Users Discussing About Algonomy Omni-channel Personalization Suite? - [What is Algonomy Omni-channel Personalization Suite used for?](https://www.g2.com/discussions/what-is-algonomy-omni-channel-personalization-suite-used-for) ### 2. [Antera](https://www.g2.com/products/antera/reviews) Antera is focused on solutions that enable organizations to deliver information faster and more efficiently. It automates every aspect of your business enabling you to reduce or eliminate manual tasks so that you can spend more time focused on your business. **Who Is the Company Behind Antera?** - **Seller:** [Antera Software USA](https://www.g2.com/sellers/antera-software-usa) - **Year Founded:** 2010 - **HQ Location:** Plano, US - **LinkedIn® Page:** https://www.linkedin.com/company/antera-software/ (28 employees on LinkedIn®) ### 3. [AskSpot.io](https://www.g2.com/products/askspot-io/reviews) AskSpot is a type of AI agent platform that helps e-commerce businesses automate customer service operations across live chat, email, and marketplace inboxes. The platform is designed for online retailers and e-commerce teams that handle high volumes of customer inquiries related to products, orders, delivery, returns, and payments. It integrates with existing e-commerce infrastructure - including storefronts, order management systems, ERPs, helpdesk tools, and marketplace inboxes - to resolve customer queries without human involvement. AskSpot consists of two core components: 1. The Chat Agent embeds on a website and responds to customer questions in real time, pulling data from product feeds, order records, and knowledge bases to generate accurate, context-specific answers. 2. The Inbox Agent connects to helpdesk platforms and marketplace inboxes, reads incoming tickets, classifies request types, fetches relevant data from connected systems, and either resolves tickets automatically or generates draft replies for human agents to review. Key features and capabilities: - AI-powered product guidance - answers detailed product questions, provides category-specific purchase advice, and handles queries from product pages using live catalogue data - Order management automation - checks order status, processes address changes, handles cancellations, return requests, and payment retries directly within the chat or inbox - Helpdesk ticket processing - classifies, prioritises, categorises, and resolves incoming support tickets; generates draft replies saving agent handling time - Multilingual support - handles customer interactions in 20+ languages using generative AI, without rule-based translation workflows - Multi-channel coverage - operates across website chat, email helpdesks, and marketplace inboxes including Allegro and Amazon - API-based integrations - connects to any e-commerce platform, ERP, or OMS that exposes an API, including IdoSell, Shopify, Thulium, and FreshDesk AskSpot uses a multi-model AI architecture that selects the appropriate model based on query type. Responses are generated from the merchant's own data rather than general AI knowledge, reducing the risk of inaccurate or fabricated answers. The platform is hosted on Microsoft Azure and includes a GDPR-compliant data processing agreement as standard. Pricing is pay-per-use, based on resolved conversations and processed tickets. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind AskSpot.io?** - **Seller:** [AskSpot.io](https://www.g2.com/sellers/askspot-io) - **HQ Location:** 31-864, al. Jana Pawła II 43b, Cracow, Poland - **LinkedIn® Page:** https://www.linkedin.com/company/askspot/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of AskSpot.io? **"[Great chatbot! Highly recommend!](https://www.g2.com/survey_responses/askspot-io-review-12867117)"** **Rating:** 5.0/5.0 stars *— Joanna C.* [Read full review](https://www.g2.com/survey_responses/askspot-io-review-12867117) --- ### 4. [Avatria Convert](https://www.g2.com/products/avatria-convert/reviews) Avatria is a Chicago-based, independent digital commerce firm founded in 2014 by a team of industry veterans. We provide high quality, innovative solutions for our B2C and B2B customers informed by our extensive experience with sophisticated enterprise eCommerce projects. We specialize in developing modern digital commerce strategies, building new systems on leading platforms, and helping our customers evolve their existing processes and technology to support their long-term business goals. In addition to the services we offer, Avatria is the creator of Convert, a SaaS platform designed to optimize conversion on eCommerce sites. By applying machine learning technology to a website's shopping data, Convert automates digital merchandising, identifying the products customers are most likely to purchase, and resorting lists to put the most relevant products at the top of the page. In addition to the services we offer, Avatria is the creator of Convert, a SaaS platform designed to optimize conversion on eCommerce sites. By applying machine learning technology to a website's shopping data, Convert automates digital merchandising, identifying the products customers are most likely to purchase, and resorting lists to put the most relevant products at the top of the page. **Who Is the Company Behind Avatria Convert?** - **Seller:** [Avatria](https://www.g2.com/sellers/avatria) - **Year Founded:** 2014 - **HQ Location:** Chicago, US - **Twitter:** @avatria (50 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/avatria/ (14 employees on LinkedIn®) ### 5. [Bandicoot Imaging](https://www.g2.com/products/bandicoot-imaging/reviews) Bandicoot Imaging Sciences is an Australian company focused on building cutting edge image capture, alignment and image processing technologies that have applications in a diverse range of industries. **Who Is the Company Behind Bandicoot Imaging?** - **Seller:** [Bandicoot Imaging](https://www.g2.com/sellers/bandicoot-imaging) - **Year Founded:** 2019 - **HQ Location:** Sydney, AU - **LinkedIn® Page:** http://www.linkedin.com/company/bandicoot-imaging-sciences (9 employees on LinkedIn®) ### 6. [BEYABLE](https://www.g2.com/products/beyable/reviews) BEYABLE, your #1 Partner for conversion & experimentation 
Optimize 100% of the visitor journey with AI Personalization. BEYABLE analyzes each visitor's behavior in real time to deliver a unique experience and maximize your conversions. BEYABLE includes: • Personalization • E-Merchandising • Product recommendations • E-Mail Remarketing • Cart abandonment • AB Testing • CRO • Lead Generation • Search AI Turn your visitors into loyal customers, boost your results today. To learn more, visit www.beyable.com **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind BEYABLE?** - **Seller:** [BEYABLE](https://www.g2.com/sellers/beyable) - **Year Founded:** 2014 - **HQ Location:** Paris, FR - **LinkedIn® Page:** https://www.linkedin.com/company/10017817 (33 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of BEYABLE? **"[Love Beyable!](https://www.g2.com/survey_responses/beyable-review-8980573)"** **Rating:** 5.0/5.0 stars *— Destiny R.* [Read full review](https://www.g2.com/survey_responses/beyable-review-8980573) --- ### 7. [Blue Yonder Merchandising](https://www.g2.com/products/blue-yonder-merchandising/reviews) Assortment management combines in-depth analytics, consumer purchase preferences, assortment lifecycle planning, and sizing and pre-pack optimization into a simplified workflow. With Blue Yonder’s assortment management, you can delight customers with the right assortment while maximizing profitability. **Average Rating:** 4.0/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Blue Yonder Merchandising?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Blue Yonder Merchandising?** - **Seller:** [Blue Yonder](https://www.g2.com/sellers/blue-yonder-06f8dd47-974e-4d02-8872-64c38ec217c0) - **Year Founded:** 1985 - **HQ Location:** Scottsdale, AZ - **Twitter:** @BlueYonder (12,558 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blueyonder/ (8,487 employees on LinkedIn®) - **Phone:** 480-308-3000 **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of Blue Yonder Merchandising? **"[Effortlessly Optimize your Assortment with Blue yonder](https://www.g2.com/survey_responses/blue-yonder-merchandising-review-7670612)"** **Rating:** 4.5/5.0 stars *— Ankit S.* [Read full review](https://www.g2.com/survey_responses/blue-yonder-merchandising-review-7670612) --- **"[Best in the market](https://www.g2.com/survey_responses/blue-yonder-merchandising-review-7225659)"** **Rating:** 4.5/5.0 stars *— Irfanul H.* [Read full review](https://www.g2.com/survey_responses/blue-yonder-merchandising-review-7225659) --- ### 8. [BrightStores](https://www.g2.com/products/brightstores/reviews) The leading technology provider of Company Stores for the Promotional Product Industry, launching over 6,000 stores for the world's most recognized brands. **Who Is the Company Behind BrightStores?** - **Seller:** [BrightStores](https://www.g2.com/sellers/brightstores) - **Year Founded:** 2008 - **HQ Location:** Dallas, US - **Twitter:** @brightstores (520 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ordermygear (191 employees on LinkedIn®) ### 9. [Bunting](https://www.g2.com/products/bunting/reviews) Bunting is a website personalisation tool that improve visitor engagement and boost e-commerce conversions it promotes sales growth by allowing websites to personalise content around each individual visitor, based on their browsing habits and a powerful set of analytics data. **Who Is the Company Behind Bunting?** - **Seller:** [Bunting](https://www.g2.com/sellers/bunting) - **Year Founded:** 2013 - **HQ Location:** Manchester, GB - **Twitter:** @BuntingPro (777 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3497740 (1 employees on LinkedIn®) ### 10. [Buyer's Toolbox Planning Robot](https://www.g2.com/products/buyer-s-toolbox-planning-robot/reviews) Coming in 2019, the Planning Robot offers the next evolution in merchandise planning. Powered by artificial intelligence, the Robot learns with you to correct irregularities, smooth data history, and empower your merchants. **Who Is the Company Behind Buyer's Toolbox Planning Robot?** - **Seller:** [ANT USA](https://www.g2.com/sellers/ant-usa) - **Year Founded:** 1992 - **HQ Location:** Acton, MA - **LinkedIn® Page:** https://www.linkedin.com/company/ant-usa-inc (7 employees on LinkedIn®) ### 11. [Certification Management Platform](https://www.g2.com/products/certification-management-platform/reviews) Free your wallet, never lost, never stolen, your workplace certificates on the cloud. Features: Upload Digital Certificates, Retraining Notifcations, Print Cards, Send Records to Your Employer and Store Tests & Forms **Who Is the Company Behind Certification Management Platform?** - **Seller:** [Kalkomey](https://www.g2.com/sellers/kalkomey) - **Year Founded:** 1995 - **HQ Location:** Richardson, Texas, United States - **Twitter:** @kalkomey (106 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/kalkomey-enterprises-inc (98 employees on LinkedIn®) ### 12. [Checkout Components](https://www.g2.com/products/checkout-components/reviews) Significantly increase average order value and improve CX by surfacing the right product upsells, cross-sells, offers, messages, and fields to the right shoppers. Flexible components install in minutes, customise to each customer, and feed real-time analytics, helping you grow revenue, capture critical data, and deliver a high-converting checkout experience. **Who Is the Company Behind Checkout Components?** - **Seller:** [Basestack](https://www.g2.com/sellers/basestack) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 13. [CloudCart](https://www.g2.com/products/cloudcart/reviews) Professional all-in-one eCommerce platform with everything you need to sell online **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind CloudCart?** - **Seller:** [Cloudcart](https://www.g2.com/sellers/cloudcart) - **HQ Location:** Sofia, BG - **LinkedIn® Page:** https://www.linkedin.com/company/cloudcart (46 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of CloudCart? **"[Cloudcart - Care Free Experience.](https://www.g2.com/survey_responses/cloudcart-review-1986846)"** **Rating:** 5.0/5.0 stars *— Gabi F.* [Read full review](https://www.g2.com/survey_responses/cloudcart-review-1986846) --- #### What Are G2 Users Discussing About CloudCart? - [What is CloudCart used for?](https://www.g2.com/discussions/what-is-cloudcart-used-for) ### 14. [Content Llama](https://www.g2.com/products/content-llama/reviews) From sourcing your product content to formatting it specifically to your needs, Content Llama is your partner for flexible automation that empowers both brands and retailers for growth. **Who Is the Company Behind Content Llama?** - **Seller:** [Mypicdrop](https://www.g2.com/sellers/mypicdrop) - **Year Founded:** 2019 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 15. [Creatives](https://www.g2.com/products/creatives/reviews) The building blocks of Enhanced Product Page Experiences 87% of consumers think product content is extremely or very important to their purchase decision SellPoints solutions are powered by creative content. Engaging, informative content is the basis of everything we do because consumers are moved by interactive e-commerce creatives. SellPoints offers a variety of layout widgets to help you organize content in a compelling and easily viewable format. **Who Is the Company Behind Creatives?** - **Seller:** [Sellpoints](https://www.g2.com/sellers/sellpoints) - **Year Founded:** 2000 - **HQ Location:** Emeryville, US - **Twitter:** @sellpointsinc (481 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sellpoints/ (15 employees on LinkedIn®) ### 16. [CreativeSearch](https://www.g2.com/products/creativesearch/reviews) With CreativeSearch your customers will find what they want faster and in a funnier way while you get insights on what they want and when. **Average Rating:** 4.2/5.0 **Total Reviews:** 6 **Who Is the Company Behind CreativeSearch?** - **Seller:** [Impresee](https://www.g2.com/sellers/impresee) - **Year Founded:** 2015 - **HQ Location:** San Francisco, US - **Twitter:** @impresee (129 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/impresee/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of CreativeSearch? **"[A Review on CreativeSearch based on past experience](https://www.g2.com/survey_responses/creativesearch-review-5277331)"** **Rating:** 5.0/5.0 stars *— Tejas L.* [Read full review](https://www.g2.com/survey_responses/creativesearch-review-5277331) --- **"[ease your search with efficient filters](https://www.g2.com/survey_responses/creativesearch-review-6734644)"** **Rating:** 4.0/5.0 stars *— Ramanathan Y.* [Read full review](https://www.g2.com/survey_responses/creativesearch-review-6734644) --- #### What Are G2 Users Discussing About CreativeSearch? - [What is CreativeSearch used for?](https://www.g2.com/discussions/what-is-creativesearch-used-for) ### 17. [DecodeIQ](https://www.g2.com/products/decodeiq/reviews) DecodeIQ is a Buyer Intelligence Platform for e-commerce sellers. It offers two scan types: a Category Scan that researches buyer language across your product category, and a Product Scan that extracts intelligence for a specific product. Both scan real conversations across Reddit, YouTube, Amazon reviews, forums, and editorial sites. The platform then generates six types of voice-matched content, from product listings to blog posts, that speaks the buyer's language instead of the seller's. **Who Is the Company Behind DecodeIQ?** - **Seller:** [Journey Bound Media LLC (DecodeIQ)](https://www.g2.com/sellers/journey-bound-media-llc-decodeiq) - **Year Founded:** 2025 - **HQ Location:** Remote, US - **LinkedIn® Page:** https://www.linkedin.com/company/decodeiq-ai (1 employees on LinkedIn®) ### 18. [Detail Online](https://www.g2.com/products/detail-online/reviews) Detail Online, an InRiver company, is an AI (Artificial Intelligence) digital shelf analytics solution that helps increase visibility online for eCommerce brands. Our top eCommerce brands' preferred solution offers a Birdseye view of their products across thousands of retailer channels in over 80 countries. And turn complex retail eCommerce data into highly accurate and actionable insights to measure and improve their eCommerce performance. Some of these insights include: Product placement. Broken links and 404 pages. Ratings and Reviews. Search placement. Products listed in the wrong categories, Or having inaccurate descriptions and images. Availability, are your products out of stock? Pricing. In other words, our technology stacks the digital shelf in your favor by automatically auditing your reseller channels every day. We analyze your retailers' activity with a granularity and accuracy level that our competitors cannot match. Detail's clients benefit from immediately actionable insights that fast-track reseller conversations, boosting product visibility, findability, etc., increasing sales. We have two core digital shelf analytics products. 1. Detail Essential is a complete digital shelf analytics solution that helps brands who want to stay on top of sales threats. This AI-powered solution simplifies staying on top of your product's visibility across online resellers. Get ahead of the competition by getting actionable insights delivered directly to your inbox - anytime, anywhere. And helps you find out: If all your products are visible according to their expected listing If your products have consumer reviews, what their average and trend is. The gross price and price fluctuations for each product, including competitors. If all your products are in stock everywhere Plus, it is easy to get started because our eCommerce analytics solution does not need any integration. Just let us know what to monitor: Which online retailers or marketplaces are most important to track? Which products do you want us to monitor for you? Once we know the above, we put our smart search and AI to work and deliver validated, meaningful insights to you and your team. 2. Detail Premium is an eCommerce analytics solution for everyone who wants to have full control of their product content and ranking. It helps eCommerce brands to support their resellers to sell more by understanding their sites' structure and using these insights to increase your ranking and visibility. Detail Premium gives you in-depth insights and answers questions such as: Are your products in stock on all retailer websites? Do they have the right product description and in the right categories? What is the gross price or price fluctuations for each product, including those of your competitors? Do they have the right representative descriptions? Do they have product titles? If yes, are these titles correct representations of the respective products? Are your products visible under the right keywords? Our digital shelf analytics solution makes sure your product has a fair share of shelf and appears in the right searches. **Average Rating:** 2.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Detail Online?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Detail Online?** - **Seller:** [Detail Online](https://www.g2.com/sellers/detail-online) - **Year Founded:** 2007 - **HQ Location:** Malmo, Skåne County, Sweden - **LinkedIn® Page:** https://www.linkedin.com/company/inriver-ab (313 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Detail Online's Pros and Cons? **Cons:** - Slow Performance (1 reviews) - Time-Consuming (1 reviews) ### What Do G2 Reviewers Say About Detail Online? *AI-generated summary from verified user reviews* **Cons:** - Users often experience **slow performance** , resulting in extended wait times for results during their usage of Detail Online. - Users find the process can be **time-consuming** , leading to delays in obtaining desired results. ### 19. [Dialogtrail](https://www.g2.com/products/dialogtrail/reviews) Dialogtrail is a guided selling software for e-commerce that boosts revenue by helping consumers find the products that fit their needs. Today, the service is used by leading brands and retailers to guide their website visitors. The software is easily implemented by simply uploading product feed and pasting in a lightweight script on the website. Using the platform's interface users can design, launch and analyze the product-finders performance. The results are increased website conversions and satisfied customers. **Who Is the Company Behind Dialogtrail?** - **Seller:** [Dialogtrail](https://www.g2.com/sellers/dialogtrail) - **Year Founded:** 2018 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/ebbot/ (42 employees on LinkedIn®) ### 20. [Easyence](https://www.g2.com/products/easyence/reviews) Easyence is the only Customer Infastructure dedicated to data-driven retailers. Join 240+ businesses that use Easyence Customer Data Platform and Apps to deliver memorable customer experience. Easyence collects customer events (products, stores, etc.), leverages your current models with smart algorithmes to serve your business, and provides a complete toolkit of applications to your marketing team. Empower your team and accelerate your business. Build data-driven decision making team. Easyence enables data-driven decision making and high productive teams. Personalize every interaction. Easyence enables personalization and consistent customer experiences. Know more about our Saas products • Easyence Data Platform : collect and unify your customers' events across every platform, online and off line channels including store's interactions, combine customer knowledge & product appeal in order to maximise customer value and level up your organization • Easyence Audience App : build audiences and create campaigns, measure your uplift without relying on other teams. • Easyence E-Merchandising App : expose the right product to the right customer at the right time. • Easyence Attribution App : unify your customer’s touch points across all platforms and channels. Understand your customer journey and design a valuable media plan • Easyence Insight App: measure and analyze the value generated by omnicanality to understand consumers’ behaviors. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Easyence?** - **Seller:** [Easyence](https://www.g2.com/sellers/easyence) - **HQ Location:** Paris, FR - **LinkedIn® Page:** https://www.linkedin.com/company/easyence/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Easyence's Pros and Cons? **Pros:** - Customer Satisfaction (1 reviews) - Data Segmentation (1 reviews) - Easy Integration (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) **Cons:** - Customization Difficulty (1 reviews) - Design Limitations (1 reviews) - Difficulty (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Easyence? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of data management** with Easyence's integration, enhancing customer classification significantly. - Users value the **data segmentation capabilities** of Easyence, simplifying data management and enhancing customer classification. - Users value the **easy integration** of Easyence, which simplifies data management and enhances customer classification. - Users benefit from **easy integrations** in Easyence, simplifying data management and enhancing customer classification from various sources. - Users value the **easy integration of customer data** in Easyence, which enhances data management and classification efficiency. **Cons:** - Users find the **customization difficulty** with Easyence limiting, affecting their ability to create tailored reports. - Users find Easyence has **design limitations** , restricting customization options for report formats and data representation. - Users find the **lack of customization** in report formats and data representation to be quite restricting with Easyence. - Users find Easyence offers **limited customization** , restricting their ability to tailor report formats and styles effectively. - Users find Easyence has **limited features** , hindering customization options for report formats and data representation. #### What Are Recent G2 Reviews of Easyence? **"[Good customer service](https://www.g2.com/survey_responses/easyence-review-756070)"** **Rating:** 4.0/5.0 stars *— Heather P.* [Read full review](https://www.g2.com/survey_responses/easyence-review-756070) --- **"[Get an invaluable peek at the customer journey](https://www.g2.com/survey_responses/easyence-review-10402028)"** **Rating:** 4.0/5.0 stars *— Nataliya P.* [Read full review](https://www.g2.com/survey_responses/easyence-review-10402028) --- #### What Are G2 Users Discussing About Easyence? - [What is Easyence used for?](https://www.g2.com/discussions/what-is-easyence-used-for) ### 21. [EDITED](https://www.g2.com/products/edited/reviews) EDITED is the world’s leading retail intelligence solution that empowers softline retailers across apparel, footwear, accessories, and homeware to make data-driven decisions with unparalleled speed and precision through advanced AI technology. EDITED uniquely delivers a holistic and contextualized view of performance by combining competitor, internal company, and customer segment data into one proprietary AI-powered platform. This connection of data enables retailers to break through silos, democratize data across teams, and make decisions that are market-informed, profit-aware, and customer-centric. With the current economic climate, rapidly changing trends, increased digitalization, and customer demand for hyper-personalization, success in the retail landscape is increasingly difficult to attain. EDITED addresses these challenges by unifying disconnected data sets and translating them into actionable insights through cutting-edge technology. Our platform integrates data from multiple sources to provide retailers with contextualized intelligence that informs: 1. Assortment 2. Pricing 3. Site Merchandising Retailers gain a clear, connected view of their business in the context of market dynamics and customer expectations, allowing for faster, smarter decisions that drive profitability. EDITED’s platform not only identifies opportunities but also automates complex processes, reducing manual workloads and optimizing performance throughout the product lifecycle -- from pre-season planning to in-season trading to post-season hindsighting. Our AI processes over 170 million products daily – 10 times more than just a few years ago. This scale, combined with the team’s unmatched retail expertise allows the solution to deliver multi-dimensional intelligence tailor-made for a retailer’s specific needs. This is how the world’s most innovative retailers, including PUMA, Tommy Hilfiger, Diesel, Ann Taylor, and the Arcadia Group, stay ahead of the competition. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **How Do G2 Users Rate EDITED?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind EDITED?** - **Seller:** [EDITED](https://www.g2.com/sellers/edited) - **Year Founded:** 2009 - **HQ Location:** London, England, United Kingdom - **Twitter:** @edited_hq (9,125 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/edited/ (236 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of EDITED? **"[Edited - the great platform for business](https://www.g2.com/survey_responses/edited-review-5405204)"** **Rating:** 5.0/5.0 stars *— Minh Thu V.* [Read full review](https://www.g2.com/survey_responses/edited-review-5405204) --- **"[EDITED Software Review](https://www.g2.com/survey_responses/edited-review-6519606)"** **Rating:** 4.5/5.0 stars *— Sharvan K.* [Read full review](https://www.g2.com/survey_responses/edited-review-6519606) --- #### What Are G2 Users Discussing About EDITED? - [What does editor software do?](https://www.g2.com/discussions/what-does-editor-software-do) - [What are the features of video editing software?](https://www.g2.com/discussions/edited-what-are-the-features-of-video-editing-software) - [What is edited software?](https://www.g2.com/discussions/what-is-edited-software) ### 22. [Fabric](https://www.g2.com/products/fabric-fabric/reviews) fabric is the next-generation commerce platform featuring a robust order management system designed to empower omnichannel retailers. It helps build world-class experiences that drive conversion and customer satisfaction, revolutionizing commerce for businesses striving for excellence. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Fabric?** - **Seller:** [Fabric](https://www.g2.com/sellers/fabric) - **Year Founded:** 2017 - **HQ Location:** Seattle, Washington, United States - **LinkedIn® Page:** https://www.linkedin.com/company/teamfabric (567 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Fabric's Pros and Cons? **Pros:** - Easy Integration (1 reviews) - Reporting Efficiency (1 reviews) - Scalability (1 reviews) **Cons:** - Learning Curve (1 reviews) - Not User-Friendly (1 reviews) - Pricing Issues (1 reviews) ### What Do G2 Reviewers Say About Fabric? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy integration** of Fabric, enabling straightforward connection to various front-end systems effortlessly. - Users value the **reporting efficiency** of Fabric, streamlining their tasks and saving valuable time in processes. - Users appreciate the **scalability** of Fabric, easily integrating components as their needs grow without full stack commitment. **Cons:** - Users find the **learning curve challenging** for non-technical users, making it less accessible than competitors. - Users find Fabric **not user-friendly** due to its steep learning curve and lack of transparency in pricing. - Users are frustrated by **pricing issues** with Fabric, finding transparency lacking unless a demo is scheduled. ### 23. [Flagship](https://www.g2.com/products/flagship-flagship/reviews) Flagship is a digital visual merchandising platform designed to streamline and enhance the in-store product placement process for retailers. By integrating creative design with data-driven insights, Flagship enables brands to create dynamic, store-specific visual merchandising guides that can be updated in real-time. This centralized approach not only reduces the time and costs associated with traditional merchandising methods but also ensures consistency and compliance across all retail locations. With features like real-time monitoring, feedback mechanisms, and performance analytics, Flagship empowers retailers to make informed decisions that optimize store performance and elevate the customer experience. Key Features and Functionality: - Design: Place products, fixtures, mannequins, windows, and signage directly on store-specific floor plans, allowing for tailored visual merchandising strategies. - Execute: Stores implement easy-to-follow directives, upload photos, and provide contextual comments, ensuring accurate execution of merchandising plans. - Review: Track each store's progress, provide feedback, and approve executions to maintain high standards and brand consistency. - Optimize: Analyze sales and performance data to refine product placement and merchandising strategies continually. Primary Value and Solutions Provided: Flagship addresses the inefficiencies and limitations of traditional visual merchandising by offering a centralized, digital platform that enhances collaboration, oversight, and adaptability. Retailers benefit from significant time and cost savings, improved compliance across stores, and the ability to make proactive, data-driven decisions. By leveraging Flagship, brands can elevate their in-store aesthetics, foster accountability among teams, and maintain brand consistency, ultimately enhancing the overall customer experience and driving increased sales. **Who Is the Company Behind Flagship?** - **Seller:** [Flagship](https://www.g2.com/sellers/flagship) - **Year Founded:** 2019 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/flagshiprtl (77 employees on LinkedIn®) ### 24. [GrapheneHC](https://www.g2.com/products/graphenehc/reviews) GrapheneHC is a revolutionary new merchandising platform designed to provide retailers with all the tools they need to merchandise their online stores effectively. Our aim is to bring enterprise-grade merchandising to small and mid-tier retailers by providing an Enterprise-grade merchandising platform containing many new innovative and features packaged within an easy to use, intuitive user interface. **Who Is the Company Behind GrapheneHC?** - **Seller:** [Advanced Commerce](https://www.g2.com/sellers/advanced-commerce) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 25. [Hello Retail](https://www.g2.com/products/hello-retail/reviews) Hello Retail e-commerce personalization software will increase the average basket size, convert more customers and increase your customer loyalty. Hello Retail personalizes your e-commerce store by displaying the right product to the right customer at the right time. Hello Retail creates a personalized experience through AI-based behavior recognition, resulting in solid product recommendations, search, and emails that will make more cross- and up sales for your e-commerce. Our approach to our customers is that your success is our success, so you will have experts onboarding and managing your account with you **Average Rating:** 4.6/5.0 **Total Reviews:** 27 **How Do G2 Users Rate Hello Retail?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) **Who Is the Company Behind Hello Retail?** - **Seller:** [Hello Retail](https://www.g2.com/sellers/hello-retail) - **Year Founded:** 2009 - **HQ Location:** Copenhagen, Denmark - **LinkedIn® Page:** https://www.linkedin.com/company/helloretail/ (56 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 93% Small-Business, 7% Mid-Market #### What Are Recent G2 Reviews of Hello Retail? **"[Amazing datadriven tool optimizing the customer journey significantly! + Great communication](https://www.g2.com/survey_responses/hello-retail-review-7154745)"** **Rating:** 5.0/5.0 stars *— Rasmine L.* [Read full review](https://www.g2.com/survey_responses/hello-retail-review-7154745) --- **"[Excellent Service - Excellent value for money](https://www.g2.com/survey_responses/hello-retail-review-8575970)"** **Rating:** 5.0/5.0 stars *— Michael B.* [Read full review](https://www.g2.com/survey_responses/hello-retail-review-8575970) --- #### What Are G2 Users Discussing About Hello Retail? - [What is Hello Retail used for?](https://www.g2.com/discussions/what-is-hello-retail-used-for) ## What Is E-Merchandising Software? [E-Commerce Software](https://www.g2.com/categories/e-commerce) ## What Software Categories Are Similar to E-Merchandising Software? - [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) - [Personalization Software](https://www.g2.com/categories/personalization) - [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search) --- ## How Do You Choose the Right E-Merchandising Software? ### What You Should Know About E-Merchandising Software ### What is E-Merchandising Software? E-merchandising software provides various optimization tools for e-commerce businesses to maximize profits for their online store. These tools can organize product displays, optimize searches, and provide personalized recommendations. The goal of e-merchandising software is to increase customer conversion and reduce cart abandonment while also encouraging a customer to purchase more during each transaction. Artificial intelligence plays a large role in e-merchandising, providing the tools to leverage past customer data and behavior to predict and influence future behavior. Much like retail merchandising strategies that package and place items to encourage customers to purchase more or purchase certain items together, e-merchandising tools take those principles and apply them to an e-commerce setting. By also making it easier for customers to find exactly what they are looking for in an online store, customers are more likely to make a purchase. Key Benefits of E-Merchandising Software - Increased customer conversion - Reduced cart abandonment - Easier site navigation for customers - Personalized recommendations to encourage additional purchases ### Why Use E-Merchandising Software? E-merchandising software will make your store’s content both easier to navigate and more attractive to potential customers. **Increased customer conversion —** Customers who can easily find what they want are more likely to make a purchase, and so are customers who receive personalized recommendations. With e-merchandising software, your products can be presented in a way that encourages customers to buy more, in an expedited manner. **Reduced cart abandonment —** A major problem that e-commerce businesses face is customers who place items in their cart but leave the site before purchasing them. With e-merchandising software, products can be presented in a way that makes them more attractive to customers (using data to determine what increases conversion) to reduce cart abandonment. The tool can also leverage data collected from customers and site visitors to improve the store over time. **Increased loyalty —** Customers appreciate simple shopping experiences and personalized suggestions, so e-merchandising software can improve customer loyalty when used well. Some e-merchandising tools may even have built-in loyalty features such as accumulating points for an eventual discount or special gifts for subscribing to a newsletter that can encourage customers to return. ### Who Uses E-Merchandising Software? **E-commerce business owners —** This is the obvious application: those running an e-commerce business seeking to increase growth and improve sales. E-merchandising tools can certainly help with this when used correctly and expectations are tempered. **Marketers —** Marketers can use e-merchandising tools to improve the presentation of their company’s or clients’ products online. By testing different approaches, they can determine which strategies work well with certain demographics and roll those changes out on a larger scale. ### E-Merchandising Software Features **Product recommendations —** Prominently featuring product recommendations is an effective approach to converting browsers into buyers. This can also be a good way to boost underperforming products or test display or visualization strategies. **Visual merchandising —** When shopping online, how the product is represented in pictures and other visual means is all the customer has to go on when making a choice. E-merchandising tools may help adjust and test visual merchandising strategies to find the method that works best for your business and your customers. **Personalization —** Every shopper appreciates personalized recommendations, and e-merchandising software provides the tools for online stores to offer product recommendations based on purchasing history and viewing history. This can increase conversion and loyalty, helping customers discover products they might not have found on their own. **Shopping cart recommendations —** Much like personalized product recommendations, additional recommendations within a customer’s shopping cart can make for a quick and easy upsell as they are about to check out. **Data collection —** Data is any business’ strongest tool, and e-merchandising can help your business collect data on customer shopping behavior as well as which merchandising strategies are beneficial. **Artificial intelligence —** Artificial intelligence powers a variety of software, but e-merchandising can particularly benefit because of the technology's ability to create personalized recommendations. Using artificial intelligence, e-merchandising software can recommend products shoppers are likely to buy based on a variety of data collected by the tool. And as it continuously learns, the predictions will improve. ### Trends Related to E-Merchandising Software **Machine learning —** Similar to artificial intelligence, machine learning enables software to learn how to perform a specific task as it is provided more and more data. Using machine learning and artificial intelligence, e-merchandising software can provide more and more personalized recommendations. **Personalization —** Personalized shopping experiences are attractive to many demographics, and e-merchandising allows online stores to personalize the experience with minimal work on the part of the business. Using data and artificial intelligence, each visitor to the store can receive recommendations that are updated as they make purchases and view items. ### Software and Services Related to E-Merchandising Software [**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the platform upon which most e-merchandising software is implemented or integrated. E-commerce businesses create their online store using an e-commerce platform, and the e-merchandising solution adjusts that store accordingly. In many cases, without an e-commerce platform, e-merchandising cannot be used. [**E-commerce personalization**](https://www.g2.com/categories/e-commerce-personalization) **—** E-commerce personalization software focuses primarily on creating tailored shopping experiences. Rather than focus on the presentation of the products, e-commerce personalization provides personal messaging and product recommendations based on their history on the site. Many e-merchandising tools contain e-personalization features. [**Product information management (PIM)**](https://www.g2.com/categories/product-information-management-pim) **—** Product information management software centralizes product information, which can then be adjusted by the e-merchandising tool to maximise effectiveness. While PIM software maintains the integrity of product information, e-merchandising packages that information in the most attractive way possible.