--- title: Tagalys Reviews meta_title: 'Tagalys Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how Tagalys works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 128 scale: '5' date_modified: '2026-06-22' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Tagalys Reviews **Vendor:** Tagalys **Category:** [E-Merchandising Software](https://www.g2.com/categories/e-merchandising) **Average Rating:** 4.8/5.0 **Total Reviews:** 128 ## About Tagalys Tagalys is a visual merchandising platform for fashion and lifestyle brands on Shopify. It empowers fashion teams to curate incredible shopping experiences across collections, on-site search, and recommendations. It combines human intuition with machine intelligence to provide programmatic, slot-level control. Merchandisers can build and update collections in minutes using conditions, product pinning, and sequencing. Products can be ranked dynamically by newness, inventory, size availability, sell-through, profit margin, or other attributes, and scheduled ahead of drops or sale days. Server-side rendering ensures that collection pages remain fast and consistent at scale. APIs provide full programmatic control and integration flexibility without sacrificing speed or stability. Make informed, data-driven decisions that continuously improve conversion and revenue with built-in analytics. Common use cases: - Collection merchandising and dynamic product ranking - On‑site search merchandising - Conditional Pinning and sequencing - Shopify Markets and Segmentation - Server‑side collections - Visual stories - Product recommendations - Performance analytics across collections, products, tags, and search ## Tagalys Pros & Cons **What users like:** - Users value the **immediate and helpful customer support** provided by Tagalys, enhancing their overall experience. (12 reviews) - Users commend the **excellent customer support** of Tagalys, appreciating their quick and helpful responses throughout the process. (7 reviews) - Users appreciate the **ease of use** of Tagalys, benefiting from its intuitive interface and responsive support. (7 reviews) - Users value the **implementation ease** of Tagalys, appreciating the intuitive setup and responsive support throughout the process. (6 reviews) - Users value the **proactive support and user-friendly merchandising** features of Tagalys, enhancing sales and efficiency. (6 reviews) - Automation (3 reviews) - Continuous Improvement (3 reviews) - Easy Setup (3 reviews) - Learning (3 reviews) - Recommendations System (3 reviews) **What users dislike:** - Users note the **limited features** of Tagalys, particularly in A/B testing and personalization that impact their workflow. (3 reviews) - Users find the **learning difficulty** challenging initially, requiring training to fully grasp the extensive features. (2 reviews) - Users find the **missing features** of Tagalys limiting, particularly for A/B testing and category management. (2 reviews) - Users find the **user difficulty** challenging for first-time use, requiring additional clicks and practice for better understanding. (2 reviews) - Users face **data management issues** due to the lack of recovery options and no ability to replicate merchandising sequences. (1 reviews) - Users find the **overwhelming choices** in Tagalys features daunting, emphasizing the need for training to navigate effectively. (1 reviews) - Poor Search Functionality (1 reviews) - Slow Loading (1 reviews) - Slow Performance (1 reviews) ## Tagalys Reviews ### 1. Exceptional Support and Client-Focused Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Tagalys?** The team is exceptionally helpful and consistently available to address any questions or suggestions for updates to the platform. They truly care about their clients' needs and make a genuine effort to ensure the platform continues to meet those requirements. The platform itself is easy to use, and the team provides a comprehensive onboarding process to make sure your team understands how to use it effectively. Additionally, all sessions are recorded, allowing you to revisit anything you may not have fully understood. **What do you dislike about Tagalys?** We have very few dislikes about the platform. Our main concern is the limitations on sequences, which affect our current workflow. However, the team is actively working on solutions for us. **What problems is Tagalys solving and how is that benefiting you?** The automation features that focus on trending products are quite useful. I also appreciate how products can be grouped or merchandised together to create cohesive looks. Overall, the process of merchandising feels much more streamlined. ### 2. An outstanding team delivering an excellent solution, I’d recommend them to any client. **Rating:** 5.0/5.0 stars **Reviewed by:** Holly M. | Advisory Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Tagalys?** Their customer service is the best I’ve experienced. The team is attentive, collaborative, and genuinely listens to your needs. They always come back with solutions, and if something can’t be done right away, it’s scheduled for the next sprint. Implementation is smooth, with clear guidance on how to use the technology, and the onboarding process is thorough yet flexible to your pace. The merchandising, search, and product recommendation tools are easy to navigate, and any time you have a question, the team is quick to respond online when you need them. **What do you dislike about Tagalys?** There isn't anything I dislike about the product, people or solution. **What problems is Tagalys solving and how is that benefiting you?** Tagalys has really helped my clients improve the way customers shop on their site. The merchandising, search and product recommendations feel smart and relevant, using customer behaviour to surface the right products at the right time. Shoppers can find what they want faster, and the suggestions often lead them to discover more, which has boosted both conversion and average order value. It’s taken a lot of the manual work out of merchandising and given us confidence that the experience is always optimised. ### 3. Powerful Tool for Visual and Data-Driven Merchandising **Rating:** 5.0/5.0 stars **Reviewed by:** Lucie B. | Freelance Brand Development & Retail Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Tagalys?** Its ease of use and wide range of functionalities are excellent. Tagalys makes merchandising work easier, and the reports are also very well designed and detailed. **What do you dislike about Tagalys?** Perhaps we could have graphs in the reports and a comparison tool that would allow us to compare figures across different stores. **What problems is Tagalys solving and how is that benefiting you?** Performance data helps create the right merchandising by making the process both visual and analytical, which makes it easier to understand and act on. ### 4. User-friendly platform with great support **Rating:** 4.5/5.0 stars **Reviewed by:** Hemangi K. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Tagalys?** The most helpful aspect of Tagalys is how user-friendly and efficient it is. Features like merchandising and sorting are easy to manage, saving us time. The constant and prompt support from the team is also a major plus. **What do you dislike about Tagalys?** There’s no trash or recovery option—if a category is deleted by mistake, it cannot be retrieved. Additionally, there's no option to replicate or copy merchandising sequences from one category to another, which would save time when applying the same strategy across multiple categories. **What problems is Tagalys solving and how is that benefiting you?** Tagalys allows us to curate pages exactly as we need by using "AND" and "OR" conditions, applying multiple filters at once. This makes the curation process much easier and ensures we can effectively use all the attributes we've configured in the backend. ### 5. Simple Shopify Solution for Complex Rule-Based Merchandising **Rating:** 5.0/5.0 stars **Reviewed by:** Louisa S. | General Manager, Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Tagalys?** A great Shopify API solution to complex rule-based sorting that is breathtakingly easy to implement on site. The Tagalys support team is very engaged and willing to help with everything from training to product development. **What do you dislike about Tagalys?** There are trade-offs with using the API solution (e.g. one experience for all users) but the upside is the ease of implementation. **What problems is Tagalys solving and how is that benefiting you?** Rule-based collection sorting on Shopify that is flexible and easy to implement, leading to better presentation of our products an ultimately a stronger conversion rate and AOV. ### 6. Great support and functioning app **Rating:** 4.5/5.0 stars **Reviewed by:** Naomi N. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Tagalys?** Tagalys were incredibly proactive during our initial onboarding phase and have continued to be a hands-on support system throughout the time we have been working with them. Since implementing Tagalys search and merch, we have seen an incredible uplift in sales through search. **What do you dislike about Tagalys?** I dont love the additional clicks it takes me to launch the app; this has nothing to do with the functionality of the software or results it produces. **What problems is Tagalys solving and how is that benefiting you?** Our search on site was completely lacking any merchandising or smarts to sort products. Now we dont have to manage the products as tagalys set up it simply works for us! ### 7. Time-Saving Automation and Flexible Scheduling Make a Difference **Rating:** 4.5/5.0 stars **Reviewed by:** Elle A. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Tagalys?** Automated features are great, saving alot of time and manual labour! Also great how GSO's can be made for specific sales etc and be applied and scheduled for specific periods like sales. **What do you dislike about Tagalys?** So far, there isn't anything we dislike. From a merchanidsing perspective we like to show rows of specific products in newness and Taglays does this well for us. **What problems is Tagalys solving and how is that benefiting you?** Helping to better organize the store and products to make it more shoppable for the customer. ### 8. Endlessly Customisable and Reliable, with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian M. | Digital Performance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Tagalys?** Everything just works. They don't use fancy AI, rather infinite logic that feels endlessly customisable for almost any landing page. Support team doesn't bs you, rather listens. **What do you dislike about Tagalys?** Not much just yet, the limitations are because we're on shopify's server, and I would prefer if A/B testing was included natively. **What problems is Tagalys solving and how is that benefiting you?** Merchandising at scale. ### 9. We got a lot of support in tailoring the platform to our needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Martina F. | Bran and Communication Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Tagalys?** We using Tagalys as was to merchandise products on our website in order to create a better user experience and it has worked for us so far. It also helped to introduced a similar styles suggestion feature that helps us to not lose sales when an item is out of stock. **What do you dislike about Tagalys?** So far the only downside that we have experienced has been an issue with the search tool on the website. We are still unable to tailor it perfectly but we are receiving support from the team to fix the issue. **What problems is Tagalys solving and how is that benefiting you?** It's definitely helping to create a more personalized user experience avoiding a lot of the manual work that was done done before when it came to define the way to present products on the website. ### 10. UX friendly tool for merchandising and more. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Tagalys?** Quick and easy access to important reports. Customer support answers immediately. Easily integrated into Shopify - immediate changes on the platform. **What do you dislike about Tagalys?** Nothing comes to my mind at the moment.. **What problems is Tagalys solving and how is that benefiting you?** Helps to merchandise products according to different measures: stock, rating, units sold etc. All available in one place. It's helping me promote products successfully and reach the right customers. ### 11. Quality software with exceptional toolkit. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Tagalys?** Quick integration and excellent onboarding for our team. We were able to make the product work for us quickly and easily. New updates continue to roll out based on market demand and consumer trends which we really appreciate. We've also been able to get great customer support from the Tagalys team! **What do you dislike about Tagalys?** There are A LOT of features, so it can feel overwhelming at first. Make sure to take them up on their training! **What problems is Tagalys solving and how is that benefiting you?** Automated merchandising by consumer shopping data. ### 12. Experience tech and onboarding support team **Rating:** 5.0/5.0 stars **Reviewed by:** Naomi N. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Tagalys?** Tagalys took the time to understand our business needs and how they could help improve our business with their product. Throughout the implementation, the team were consistently checking in with me and our developers to ensure a smooth installation, often finding small improvements we might have missed. Training was extensive and the support has been excellent. **What do you dislike about Tagalys?** Although our Tagalys implementation doesn't currently support AI or personalised merchandising which I would love to see in the future the price point for this product is very good making this a solid investment. The log in screen from Shopify could be embedded with a pop out button maybe? **What problems is Tagalys solving and how is that benefiting you?** better collection views on PLP and Search bar integration for products ### 13. Fantastic Search and Merchandising Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Katie A. | Senior Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Tagalys?** Great Merchandising Capabilities Clear and Exciting Roadmap, based on customer requirements Excellent support and onboarding Easy to use Responsive to ideas and improvements and not only that quick to impelement **What do you dislike about Tagalys?** I can't think of anything at the moment. **What problems is Tagalys solving and how is that benefiting you?** Tagalys has really helped to improve our merchandising efficiency. Our previous tool was unable to account for stock levels, which required us to manually merchandise while cross-checking stock for each product—and as such merchandising a category was a very slow process. This often led to fragmented stock representation, especially in our mid- to lower-revenue categories, as we weren't able to check the stock as regularly as required. With Tagalys, we are able to use their trending score (which looks at factors such as revenue and newness) as well as layering on rules based on stock percentage and availability by size, improving both our merchandising strategy and the customer experience. Through these tools, the time spent on merchandising has been drastically reduced. We're also excited to start utilizing Tagalys' A/B testing functionality to measure the business impact of these improvements. Finally and most importantly for me, my team regularly share that they are really enjoying using Tagalys. ### 14. Great product, even better support **Rating:** 5.0/5.0 stars **Reviewed by:** patricia j. | Ecom coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Tagalys?** You can completely customize it based on business needs. I also love the support we get from the team, it's really helpful because I have never used the platform before so the help is appreciated. **What do you dislike about Tagalys?** It takes some time to become accustomed to making edits in the Tagalys site vs. Shopify but it's important to build the habit. **What problems is Tagalys solving and how is that benefiting you?** Before, our merchandising was extremely manual and it was hard to see which products had low inventory or weren't popular. We had to do it on a product-by-product basis and it was very time consuming. ### 15. Highly recommend Tagalys - very easy to learn platform for website merchandising **Rating:** 4.5/5.0 stars **Reviewed by:** Dielle P. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Tagalys?** Tagalys offers an intuitive, interface that is easy to navigate, even for those who are not highly technical. Setting up the platform and integrating it with your e-commerce site is straightforward. The Tagalys Team are very responsive and attentive with onboarding and teaching how to use the platform. **What do you dislike about Tagalys?** utomatic scheduling of merchandising, with the ability to seamlessly revert to the original state, would be a game-changer during busy sales periods, allowing for effortless management and optimization without manual intervention. **What problems is Tagalys solving and how is that benefiting you?** Helps to optimise our online store. ### 16. Wonderful platform with incredible customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Tagalys?** Tagalys has been a wonderful addition to our website and has made collection merchandising and search so much more dynamic. Their onboarding process was highly informative and educational. Their customer support is very responsive and they are always so happy to assist. We highly recommend them. **What do you dislike about Tagalys?** Nothing. They have provide a fabulous service. **What problems is Tagalys solving and how is that benefiting you?** Helping us with dynamic search on our website and to merchandise our products. ### 17. Team Incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie M. | Head of Ecommerce Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Tagalys?** Having worked with many third parties in the past, I can't sing higher praises for the Tagalys Team. Headed up by Varun, he is the captain of the ship and has steered us through many a last minute calls to fix and tweak our setup. There is no time of day that support aren't there to aid and assist you. I have often found that a call is the quickest way to find a solution and other apps often limit the methods of contact. Tagalys is unlike this and actively suggest a call as they too know it's easier to 'jump on' one. Due to the stellar service that they offer us, we are continuing to add their features to our site. Our dev agency has commented how the documentation is simple and logical. Everything from integration through to final setup is seamless and it's a pleasure to to work with them. **What do you dislike about Tagalys?** There isn't anything we dislike about Tagalys, however we definitely want to learn more and educate ourselves through training around best practices. This is on us to make the time for such training and not a reflection on the Tagalys team! **What problems is Tagalys solving and how is that benefiting you?** Reducing our hours spent on VM and learnings about customer behaviour through A/B testing. Product recommendations and upsell at checkout, increasing CVR. ### 18. The ideal app for visual merchandising & easy reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Tagalys?** They fill the gaps that Shopify for some reason leave wide open. The merchandising is extremely easy to execute at a moments notice and also to set up dynamic rules so the site merchandises in your sleep. Their reporting is simple, but very effective and has me asking why Shopify doesn't have something similar as standard. The team at Tagalys are extremely reactive as well as proactive in presenting their roadmap and fixing issues. **What do you dislike about Tagalys?** It is quite simple and as they are clearly building out the offering everyday, some things look slightly bolted on. But isn't really much of a problem at all as it's still very easy to navigate. **What problems is Tagalys solving and how is that benefiting you?** Visual merchandising quickly and effectively. We have a small team so need our products to move with customer trends and Tagalys helps us with this completely. ### 19. Super responsive, friendly team! **Rating:** 5.0/5.0 stars **Reviewed by:** Lukijan V. | E-commerce Co-ordinator / CRM Co-ordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Tagalys?** As an e-commerce business with a vast array of collections and products, manual merchandising is not always practical. Tagalys has significantly simplified this process for us. Their sequencing tools and the ability to schedule merchandising in advance of sales or product launches have been invaluable. Additionally, the Tagalys team has proven to be both friendly and supportive. Whenever we encounter issues or have new suggestions, they are consistently responsive and eager to explore new functionalities to enhance our experience. **What do you dislike about Tagalys?** I am yet to find anything I dislike about tagalys, any issues we have had they have fixed promptly **What problems is Tagalys solving and how is that benefiting you?** Merchandising ### 20. Incredible! The team is amazing to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Rebeca S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Tagalys?** They are unbelievably quick to action any requests made by myself or the team. They have made our merchansiding seemless. It has cut a tremendous amount of time from our daily tasks and allowed us to use that time on other things, which in a fast paced enviroment is precious. I also love the functionality of their reports and use them weekly to help with what to push on EDMs and how to merch the site. **What do you dislike about Tagalys?** There truly isn't anything I can say that I dislike about this platform. **What problems is Tagalys solving and how is that benefiting you?** Tagalys allows us to schedule our merchandising which helps to save time and helps us prep in advance. It also allows us to control what our customers are seeing at the top of each of our collections based on rules set by us, which has meant that the platform does a lot of the heavy lifting for us, which frees up a lot of time. ### 21. A Powerful, User-Friendly Merchandising Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Tagalys?** Tagalys is a very powerful merchandising platform – I haven't encountered a scenario where we've been limited by the platform. The team is extremely helpful and provides excellent customer service and support. Compared to other VM platforms, it is easy to use, the implementation was smooth, and we've experienced very few bugs or issues. **What do you dislike about Tagalys?** Nothing, very happy with Tagalys platform. **What problems is Tagalys solving and how is that benefiting you?** It helps merchandise our site that is visually appealing to the user but also uses data to make sure you are displaying high converting products within those rules. ### 22. Tagalys makes merchandising more efficient and helps to make the customer experience a smooth one. **Rating:** 5.0/5.0 stars **Reviewed by:** lauren G. | Brand Manager & Head Merchandiser, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Tagalys?** How easy it is to learn how to use, even the technical stuff. The staff are always on hand for assistance, and get back to you so quickly. **What do you dislike about Tagalys?** For now, there are no dislikes about the app. **What problems is Tagalys solving and how is that benefiting you?** a more indepth reporting system ### 23. Excellent. One of the best vendor experiences. **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Tagalys?** - Simple to implement. - Good balance of intuitive UI while maintaining robust features and large variety of custom options/rules. - Collections sync very quickly with Shopify. - Amazing client success support from the team. Anthony, Varun, Parvath, and Suhas are all wonderful to work with. - A lot of flexibility for problem solving. The team is always proactive and willing to jump on a call if we have any questions. This is probably the most important to our team and business. Many vendors will charge a fee for every little thing. Tagalys always tries their best to provide an economical solution. **What do you dislike about Tagalys?** - Can't think of anything at the moment. **What problems is Tagalys solving and how is that benefiting you?** Merchandising with ease. Setting up dynamic collections and gives us a lot of control. ### 24. Great tool for digital merchandisers! **Rating:** 4.5/5.0 stars **Reviewed by:** Amy L. | Head of Ecommerce Merchandising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Tagalys?** The merchandising capabilities are great. We can control and finetune the algorithm ourselves based on our needs per page and globally - it is fairly easy to use. The team and customer support has been phenomenal in communications, as well. **What do you dislike about Tagalys?** I would not consider this a dislike, but would like to manipulate data within Tagalys versus exporting and the ability to review data YoY easier. **What problems is Tagalys solving and how is that benefiting you?** We oversee 7 global sites, and so maintaining merchandising can be difficult across 200+ pages across each site. The tool allows us to merchandise to provide the best possible experience for our customers (and to push conversion) without needing to monitor it too frequently - the T-score is a data point that has proven to be helpful. ### 25. Effective Search Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Monica H. | Ecommerce Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Tagalys?** The Tagalys experience is great from the get-go. Their onboarding process is thorough and their ongoing support team are hands-on and super responsive at all times. Tagalys has helped us create the user experience we want to achieve with no limits on how we customise our merchandising strategies and the global sort options has taken a huge amount of manual labour out of merchandising. It has been so easy to spotlight products and ranges that align with our promotional calendar using the 'pinned' feature. We are constantly finding different ways to maximise the Tagalys features and widgets and the 'No Results' search report is very insightful. **What do you dislike about Tagalys?** We haven't encountered any difficulties with Tagalys **What problems is Tagalys solving and how is that benefiting you?** Tagalys has helped us make data driven decisions in our merchandising and up-sell strategies to positively impact our conversion and ATV. If there has ever been a feature or function that we desired, the Tagalys team has been quick to show us how to use these features or taught us an effective work-around to achieve the desired outcome. ### 26. Gave me the answer I needed straight away, above and beyond! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Tagalys?** They're so quick at getting back to me all the time, they go above and beyond in explaining things and provide ample amount of resources. **What do you dislike about Tagalys?** nothing! they're the best! I can't fault anything. **What problems is Tagalys solving and how is that benefiting you?** I am able to schedule merchandising and automate it. ### 27. Tagalys has revolutionised our business **Rating:** 5.0/5.0 stars **Reviewed by:** Mara M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Tagalys?** We love using Tagalys to automate our site merchandising across our three sites. We can set rules depending on the category or products which has allowed us greater freedom for personalisation. We also love using the search console to create merchandised searches, redirects etc and gain insights to greater understand the customer's habits. We use Tagalys daily and know that the Tagalys team is there to support whenever we have queries. New features continually roll out and there are constant improvements which has made this side of our work very simple. **What do you dislike about Tagalys?** We have yet to encounter difficulties in using Tagalys. **What problems is Tagalys solving and how is that benefiting you?** Tagalys solves many problems for us, but mainly the issue of dynamically sorting products in an analytical fashion across three sites with seperate domains. This has created a large amount of extra time in the week that we can use to analyse the business and work on other projects. ### 28. Streamlining Success **Rating:** 5.0/5.0 stars **Reviewed by:** Annalise W. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Tagalys?** One of the standout features of Tagalys is its user-friendly interface. The intuitive design allows even those with minimal technical expertise to navigate the platform effortlessly. This accessibility ensures a seamless onboarding process for our team, minimizing the learning curve and accelerating our time to implementation. The robust analytics and reporting capabilities of Tagalys have become invaluable assets for our decision-making processes. The software provides real-time insights into product performance, sales trends, and customer behavior. This data-driven approach empowers us to make informed decisions, fine-tune our merchandising strategies, and stay ahead of market demands. Automated merchandising tasks have significantly reduced manual workload, freeing up valuable time for our team to focus on more strategic aspects of our business. From optimizing product placement to managing pricing strategies, the automation features have allowed us to enhance our merchandising efforts with precision and consistency. Customer support from the Tagalys team has been exceptional. They are responsive, knowledgeable, and genuinely committed to ensuring our success with the software. Any queries or concerns were addressed promptly, contributing to a positive overall experience. **What do you dislike about Tagalys?** Only being able to schedule 2 versions of a category merchandising in advanced - I would like the ability to be able to schedule unlimited versions. **What problems is Tagalys solving and how is that benefiting you?** Tagalys addresses several key challenges in our business, providing effective solutions that contribute to our overall success. Here are the primary problems it solves: Inefficient Merchandising Processes: Tagalys streamlines and automates various merchandising tasks, reducing the need for manual intervention. This automation enhances efficiency, minimizes errors, and allows our team to focus on more strategic aspects of merchandising. Lack of Real-time Insights: The software offers robust analytics and reporting features, providing real-time insights into product performance, sales trends, and customer behavior. This data-driven approach empowers us to make informed decisions promptly, ensuring we stay agile in responding to market dynamics. Poor Integration Across Systems: Tagalys seamlessly integrates with our existing systems, including inventory management and e-commerce platforms. This integration ensures a cohesive workflow, eliminates data silos, and facilitates a more synchronized and efficient operation. Difficulty in Adaptation for Non-Technical Users:The user-friendly interface of Tagalys makes it accessible to team members with varying levels of technical expertise. The intuitive design minimizes the learning curve, ensuring a smooth onboarding process and allowing all team members to utilize the software effectively. Manual Workload and Time Constraints:Through its automation features, Tagalys significantly reduces manual workload associated with merchandising tasks. This not only saves time but also enhances accuracy and consistency in executing merchandising strategies. Limited Visibility into Product Performance: The software provides comprehensive visibility into product performance, allowing us to identify top-performing items, understand sales trends, and make data-driven decisions. This insight is crucial for optimizing product placement, pricing strategies, and inventory management. Inadequate Customer Support:Tagalys comes with exceptional customer support. The responsive and knowledgeable support team ensures that any issues or concerns are addressed promptly, providing confidence in the reliability and effectiveness of the software. ### 29. We've had a great experience using Tagalys especially because of the exceptional customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Tagalys?** Automation tools and prompt customer service **What do you dislike about Tagalys?** Have encountered loading issues and slow processing. **What problems is Tagalys solving and how is that benefiting you?** Tagalys has helped with automizing merchandising in an efficient way ### 30. Really easy to use tool and so helpful to automate merchandising **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer T. | Senior eCommerce Manager, EU Content & Operations, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Tagalys?** I have been using the tool for about six months and the system has been so easy to use. We have set up several sort rules that are easy to apply to the galleries and also transfer to other storefronts I work across. The merchandising reflects instantly on site and the tool has an easy to use interface and easy to reporting as well. The Tagalys team have been great - helping to build out solutions to any amends we request. **What do you dislike about Tagalys?** No dislikes for us really - this tool has answered all of our merchandsing requirements. **What problems is Tagalys solving and how is that benefiting you?** Effective merchandsing based on sales / units available / launch date etc. We have been able to build out several sort rules to apply to different product collections, and quickly make changes if needed. ### 31. Very useful platform and lovely team! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Tagalys?** As a e-commerce bysiness, we have many collections and products, that are just not feasible to manually merchandise. Tagalys has made managing these easy, not only using the sequencing but being able to merchandise in advance of sales or launches is amazing. The team is also very friendly and helpful when something isn't working for us, or if we have suggestions. They are always willing to help or look into functions for us. **What do you dislike about Tagalys?** The filtering and naming conventions of the tabs on the platform can sometimes be confusing to me. Sometimes I feel like I am searching a little too long for a specific part of the platform or collections. **What problems is Tagalys solving and how is that benefiting you?** Being able to manage the volume of products and collections using sequencing and scheduling is so useful. ### 32. Tagalys Top Marks **Rating:** 5.0/5.0 stars **Reviewed by:** Will G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Tagalys?** The Tagalys interface is very user-friendly. The functionality and performance of the app is robust, impressive and extremely reactive. The Support team is always eager to go above and beyond to assist in any way that is needed. Integration, testing, and implemenation was a breeze. Can't say enough positive things about this partnership! **What do you dislike about Tagalys?** I haven't found any downsides as of yet. **What problems is Tagalys solving and how is that benefiting you?** There have been several times where we've encountered Shopify-native limitations that Tagalys were quick to address and resolve promptly. ### 33. Best support team ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Tagalys?** The Tagalys team is always helpful and available to provide immediate support. They are open to feedback and always looking for ways to improve the product based on customer feedback. The product is very easy to use. **What do you dislike about Tagalys?** There is no such thing. I like everything about Tagalys. **What problems is Tagalys solving and how is that benefiting you?** Setting up the rules is helping us save time with merchandising. ### 34. Powerful Search & Merch Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Rafaelle C. | eCommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Tagalys?** Tagalys is the powerful and reliable data-driven solution that we were looking for when it came to search & merchandising for our Shopify Plus store. We have saved a significant amount of time spent merchandising since moving over to Tagalys, with our team now having more time to spend on other tasks and growth initiatives - having the ability to set global sorting options and the fact that it seamlessly syncs to our other stores has reduced the amount of manual work required. There is no limit as to how custom you can get with your merchandising, which is exactly what we were after! Not to mention that the search function is really powerful, the no results searches report insightful and accurate and the product recommendations always on point. What really sets Tagalys apart is the team and the amazing onboarding process. From our first conversation with Tony, to onboarding with the very knowledgeable and patient Nivetha and Krithika to the post-launch support from Suhas and the team, we have felt supported every step of the way. They are kind, took the time to understand our business and challenges and made sure the transition from our previous provider to Tagalys was as smooth as possible. We have yet to find a use case for which they don't have a solution! **What do you dislike about Tagalys?** There is nothing to dislike so far about Tagalys. They have a lot of new features on the roadmap and it is great to see their product evolving over time - we are looking forward to the upcoming rollout of A/B testing functionality. **What problems is Tagalys solving and how is that benefiting you?** We had very specific requirements when it came to merchandising and are working with a large and ever-changing product catalogue, and the Tagalys team was willing to work with us to build features that have helped us achieve the results that we were after. The reports give us great visibility over all our active collections and make our merchandising decisions easier - we love the built-in product segment reports that make it easy to surface products that have high potential but aren't getting enough exposure, for example. The smart collections are amazing and give us so much flexibility compared to native Shopify collections. As mentioned above, Tagalys has saved us hours of manual labour and given our team the tools to make data-driven merchandising decisions. ### 35. Super responsive platform and the team are a dream to deal with, always ready to help when we need **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Tagalys?** Tagalys has help save time off my job to focus on other areas that can make my website experience better for customers. While merching is such a big part of our jobs, I know I can set rules up that im happy with and trust that are going to show the products I want/ need. They were really easy to implement and after a few calls to discuss how to use the platform we were all confident with how to use. If we do have any questions their customer support is really responsive. The amount of times I would send through a simple question they would always offer to jump on a call. No matter how big or small. While we can set and forget with merching, we will still go in at leasy twice a week to pin products to the top of our important collections **What do you dislike about Tagalys?** I am yet to come across an issue with tagalys, any question we have had they have fixed right away **What problems is Tagalys solving and how is that benefiting you?** Any time we have any new ways we want to merch the team have been happy to add anytihng in for us. As a company who have three different brand we merch differently. So they will add any one of our questions/ issues across the three brands just incase we may need to use ### 36. Great tool and very helpful team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Tagalys?** Useful reporting structure as well as sorting & sequencing **What do you dislike about Tagalys?** Not as intuitive to use/understand as a first time user, but the logic and capabilities exist and gets easier with practice. **What problems is Tagalys solving and how is that benefiting you?** Search and Merch insights using smart widgets and reporting is beneficial for trade decisions. ### 37. Great team / Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Rudy R. | eCommerce Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Tagalys?** I like Tagalys flexibility and commitment to improve their tool and make their customer happy. **What do you dislike about Tagalys?** Overall I don't think I dislike anything abou Tagalys. There are improvement to make, but this is true for everybody. Perhaps there are still improvement to make on the Rules set up mecanic, but that's it. **What problems is Tagalys solving and how is that benefiting you?** They are power the way products display on our webpage, based on trends and potential to convert; which is the most important to us. ### 38. Effortless merchandising platform **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa W. | Ecommerce & Digital Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Tagalys?** The platform is easy to use and helps automate the merchandising and 'search'andising process whilst giving the ability to customise to meet our brand's needs. The Tagalys team is also incredibly supportive and always responsive to feedback and new ideas. **What do you dislike about Tagalys?** Reporting only dates back 30 days but I believe this is already on their roadmap to improve. **What problems is Tagalys solving and how is that benefiting you?** Tagalys is a game-changer for online merchandising and helps us make data-driven decisions to positively impact our conversion rates and customer satisfaction. The ability to automate streamlines our merchandising efforts, saving valuable time so we can focus on other aspects in our day to day. ### 39. Tagalys Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tagalys?** Easy Features to mange the visual merchandising elements of your store, smart recommendations where the rules are easy to add and manage, it gives a wide variety of options to add differetn rules and sorting options, also a super responsive and supportive Tagalys team **What do you dislike about Tagalys?** I do not have any particular negatives to say about it. **What problems is Tagalys solving and how is that benefiting you?** Ease of Use and to be able to manage the products visully in a really fast and effective way ### 40. Comprehensive dynamic merchandising tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Tagalys?** Very comprehensive dynamic merchandising tool for ecommerce with a user friendly interface **What do you dislike about Tagalys?** Almost too comprehensive with a few functions that do the same thing that could be consolidated **What problems is Tagalys solving and how is that benefiting you?** Ecommerce category merchandising and search merchandising ### 41. 10/10: Excellent product features and customer care! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Tagalys?** Tagalys has helped to simply the site merchandising aspect of our site. It has allowed us to offer the best shopping experience to our customers with machine learning sort, site merchandised sort, smart rules for out of stock or low stock items and scheduled merchandising to support new product launches. We have only used a small portion of the features available to us from Tagalys due to the nature of our business. The reporting features are a bonus feature that enhances our own reporting. The customer care and technical support has also been outstanding! Our contacts at Tagalys are always willing to help and offer recommendations and solutions. We could not be happier with the support we've received. **What do you dislike about Tagalys?** There is nothing I dislike about Tagalys. **What problems is Tagalys solving and how is that benefiting you?** Tagalys is solving our site merchandising sort. ### 42. Innovative Platform with Industry Leading Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Dannii V. | Global Ecommerce Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Tagalys?** Tagalys' point of difference is their customer service. The level of attentive detail and openness to feedback and platform UX/UI upgrades has made the app experience seamless and thoroughly enjoyable to utilize every day. **What do you dislike about Tagalys?** The reporting features and functionalities need more work for customization to pull various product data points, and data needs to be stored and accessible for longer than the last 6 months. **What problems is Tagalys solving and how is that benefiting you?** Tagalys solves bulk merchandising problems, particularly as a store operator carrying thousands of SKUs. ### 43. Intuitive and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Koroku M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Tagalys?** Consolidates many tasks into one easy to understand platform. If any questions, the customer support is very responsive and helpful. **What do you dislike about Tagalys?** As it combines many functions, sometimes a setting applied one one thing may affect another aspect and it understanding the logic is sometimes a bit tricky. It would be even better if the reporting can be made for longer than 1 month. **What problems is Tagalys solving and how is that benefiting you?** Cross-site VM-ing by replication, T-score is a helpful metric that does the hard work for you. ### 44. A dream to partner with. **Rating:** 4.5/5.0 stars **Reviewed by:** Kristy T. | eCommerce Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Tagalys?** Not only the functionalities on the platform itself but the support from the team behind it. Everyone is so quick and willing to help to ensure we have a smooth experience from beginning to end. **What do you dislike about Tagalys?** Some of the new features which we have communicated our concerns to the team already. **What problems is Tagalys solving and how is that benefiting you?** Due to the large volume of product offering, Tagalys has played a huge role in helping us merchandise the many collections we have on site. I have really enjoyed the many functions that the platform offers as well as the automation and flexibility. ### 45. Great Software and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Atif F. | Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Tagalys?** The customer support is amazing, the owner even jumped on a call to help us with our requirements **What do you dislike about Tagalys?** There have been issues which we had as a business and tagalys made changes to the software so they can accommodate us. **What problems is Tagalys solving and how is that benefiting you?** The automation of all merch on the site in every collection ### 46. A true customer-centric & data-driven solution to maximise every opportunity on your website. **Rating:** 5.0/5.0 stars **Reviewed by:** Danni-elle K. | Head Of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2024 **What do you like best about Tagalys?** Tagalys is the one-stop-shop assisting your brand in providing the best possible experience to your customers; ensuring they are shown the right product/s at the right time via search & merch solutions. **What do you dislike about Tagalys?** None that I am aware of at this current time. **What problems is Tagalys solving and how is that benefiting you?** Data-driven decisions; not assumptions. Online v offline data to assist in search & merch. ### 47. Powerful Platform, Passionate Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Sri M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Tagalys?** Tagalys has been remarkable for our product merchandising. The way it lets us experiment and really get to know our customers' shopping habits is amazing! Tagalys reports are just as solid and helped us with great insights in strategizing our campaigns which did make a difference. And the staff, they're the best part. Varun and Parvath have been super helpful in showing us the ropes and helping us get the most out of all the features. They've been patient with every question, and professional through and through. They really went above and beyond in helping us understand the platform. **What do you dislike about Tagalys?** Nothing as of yet, as we still have many of the platform's features left to explore. **What problems is Tagalys solving and how is that benefiting you?** Effective merchandising with smart collections ### 48. Amazing support and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Tagalys?** I love how easy the platform is to use, along with how many different features that make the platform work for our merchandising strategies. The support and training is also amazing and really great to see **What do you dislike about Tagalys?** nothing to dislike, the team always takes into consideration our feedback and often new features come out to support those areas that we needed support with **What problems is Tagalys solving and how is that benefiting you?** ease of displaying products, search on site, it benefits my role extremely ### 49. Great support, easy to use and highly effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Tagalys?** Easy to use and great support team. Effective sorting ability **What do you dislike about Tagalys?** Nothing in particular. Covers all basis well. **What problems is Tagalys solving and how is that benefiting you?** Intuitive sorting ability ### 50. Super user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Sanaa G. | Ecommerce Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Tagalys?** Tagalys is easy to use and saves so much time when it comes to merchandising. Smart collections allows for easy manipution of collections. The team is amazing and provide timely and great support. **What do you dislike about Tagalys?** Product reccommendation tool is based on generalised data. A more personised recommendation beased on the user would be ideal. As a more personailsed experience for each customer is the ultimate goal. **What problems is Tagalys solving and how is that benefiting you?** Merchandising in a timely and efficient manner. The global sort rules help ensure all collections are showing the best possible merchandising. ## Tagalys Discussions - [What is Tagalys used for?](https://www.g2.com/discussions/what-is-tagalys-used-for) - 1 comment - [View Tagalys pricing details and edition comparison](https://www.g2.com/products/tagalys/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+02%3A57%3A40+-0500&secure%5Bsession_id%5D=58f9218c-9803-4f61-8213-c75cc243c41b&secure%5Btoken%5D=86629fc01f60e13da25d88f4b13d9bbdccc50378c4f7df8dd068bf2783806dba&format=llm_user) ## Tagalys Integrations - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## Tagalys Features **Merchandising** - Product Recommendations - Product Search - Product Display - Media File Storage - Web Content Management **Analytics** - Reports & Analytics - Customer Data **Administration** - Integrations - Dashboard ## Top Tagalys Alternatives - [Athos Commerce](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) - 4.5/5.0 (217 reviews) - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (429 reviews) - [Nosto](https://www.g2.com/products/nosto/reviews) - 4.6/5.0 (226 reviews)