Tagalys Reviews & Product Details

The team is exceptionally helpful and consistently available to address any questions or suggestions for updates to the platform. They truly care about their clients' needs and make a genuine effort to ensure the platform continues to meet those requirements. The platform itself is easy to use, and the team provides a comprehensive onboarding process to make sure your team understands how to use it effectively. Additionally, all sessions are recorded, allowing you to revisit anything you may not have fully understood. Review collected by and hosted on G2.com.

We have very few dislikes about the platform. Our main concern is the limitations on sequences, which affect our current workflow. However, the team is actively working on solutions for us. Review collected by and hosted on G2.com.

Their customer service is the best I’ve experienced. The team is attentive, collaborative, and genuinely listens to your needs. They always come back with solutions, and if something can’t be done right away, it’s scheduled for the next sprint. Implementation is smooth, with clear guidance on how to use the technology, and the onboarding process is thorough yet flexible to your pace. The merchandising, search, and product recommendation tools are easy to navigate, and any time you have a question, the team is quick to respond online when you need them. Review collected by and hosted on G2.com.

There isn't anything I dislike about the product, people or solution. Review collected by and hosted on G2.com.

The most helpful aspect of Tagalys is how user-friendly and efficient it is. Features like merchandising and sorting are easy to manage, saving us time. The constant and prompt support from the team is also a major plus. Review collected by and hosted on G2.com.

There’s no trash or recovery option—if a category is deleted by mistake, it cannot be retrieved. Additionally, there's no option to replicate or copy merchandising sequences from one category to another, which would save time when applying the same strategy across multiple categories. Review collected by and hosted on G2.com.

A great Shopify API solution to complex rule-based sorting that is breathtakingly easy to implement on site.

The Tagalys support team is very engaged and willing to help with everything from training to product development. Review collected by and hosted on G2.com.

There are trade-offs with using the API solution (e.g. one experience for all users) but the upside is the ease of implementation. Review collected by and hosted on G2.com.

Tagalys were incredibly proactive during our initial onboarding phase and have continued to be a hands-on support system throughout the time we have been working with them.

Since implementing Tagalys search and merch, we have seen an incredible uplift in sales through search. Review collected by and hosted on G2.com.

I dont love the additional clicks it takes me to launch the app; this has nothing to do with the functionality of the software or results it produces. Review collected by and hosted on G2.com.

Automated features are great, saving alot of time and manual labour! Also great how GSO's can be made for specific sales etc and be applied and scheduled for specific periods like sales. Review collected by and hosted on G2.com.

So far, there isn't anything we dislike. From a merchanidsing perspective we like to show rows of specific products in newness and Taglays does this well for us. Review collected by and hosted on G2.com.

Everything just works. They don't use fancy AI, rather infinite logic that feels endlessly customisable for almost any landing page. Support team doesn't bs you, rather listens. Review collected by and hosted on G2.com.

Not much just yet, the limitations are because we're on shopify's server, and I would prefer if A/B testing was included natively. Review collected by and hosted on G2.com.

We using Tagalys as was to merchandise products on our website in order to create a better user experience and it has worked for us so far. It also helped to introduced a similar styles suggestion feature that helps us to not lose sales when an item is out of stock. Review collected by and hosted on G2.com.

So far the only downside that we have experienced has been an issue with the search tool on the website. We are still unable to tailor it perfectly but we are receiving support from the team to fix the issue. Review collected by and hosted on G2.com.

Quick and easy access to important reports. Customer support answers immediately. Easily integrated into Shopify - immediate changes on the platform. Review collected by and hosted on G2.com.

Nothing comes to my mind at the moment.. Review collected by and hosted on G2.com.

Quick integration and excellent onboarding for our team. We were able to make the product work for us quickly and easily. New updates continue to roll out based on market demand and consumer trends which we really appreciate. We've also been able to get great customer support from the Tagalys team! Review collected by and hosted on G2.com.

There are A LOT of features, so it can feel overwhelming at first. Make sure to take them up on their training! Review collected by and hosted on G2.com.