--- title: Netcore Unbxd Reviews meta\_title: 'Netcore Unbxd Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 68 reviews by the users' company size, role or industry to find out how Netcore Unbxd works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 68 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

### Netcore Unbxd Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Unbxd for its **excellent customer support** , quickly resolving issues and implementing effective solutions. [(10 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357531&qs=pros-and-cons#reviews)

Users commend the **prompt customer service** of Netcore Unbxd, enhancing overall satisfaction and resolving issues swiftly. [(8 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1356962&qs=pros-and-cons#reviews)

Users value the **search efficiency** of Netcore Unbxd, benefiting from fast, accurate results and personalized suggestions. [(8 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357113&qs=pros-and-cons#reviews)

Users value the **AI-powered personalization** of Netcore Unbxd, enhancing search accuracy and improving customer shopping experiences. [(6 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357633&qs=pros-and-cons#reviews)

Users value the **effective product recommendations** from Unbxd, which significantly boost website conversion rates and relevance. [(6 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357067&qs=pros-and-cons#reviews)

Users experience **delays** with issue resolution and implementation, impacting the overall efficiency of Netcore Unbxd. [(3 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357755&qs=pros-and-cons#reviews)

Users experience **integration issues** , finding the platform challenging to manage without developer expertise and unsustainable for small teams. [(3 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357431&qs=pros-and-cons#reviews)

Users experience a **steep learning curve** with Unbxd, finding customization and features challenging to navigate effectively. [(3 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357380&qs=pros-and-cons#reviews)

Users find the **implementation process time-consuming** , which can delay full deployment and complicate customization efforts. [(3 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357075&qs=pros-and-cons#reviews)

Users find the **complexity** of Netcore Unbxd challenging, requiring ongoing developer expertise that's not sustainable for small teams. [(2 mentions)](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357030&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Netcore Unbxd

##### 1. Customer Support

Users commend Unbxd for its **excellent customer support** , quickly resolving issues and implementing effective solutions.
[
See 10 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357531&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pei L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pei L.")
PL

Pei L.

Mid-Market (51-1000 emp.)

4.5/5

"Unbxd’s Services Are Excellent, but the Helpdesk Experience Could Be Improved"

What do you like about Netcore Unbxd?

My overall experience with Unbxd has been great! While no partnership is perfect, they truly listen to their customers and go above and beyond to supp

 ![nick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nick V.")
NV

nick V.

Mid-Market (51-1000 emp.)

4.0/5

"Unbxed allows us to easily personalize a customer's shopping journey."

What do you like about Netcore Unbxd?

I enjoy all the tools available to customize our website and provide our customers with a better shopping experience. I also appreciate the A.I learni

##### 2. Customer Satisfaction

Users commend the **prompt customer service** of Netcore Unbxd, enhancing overall satisfaction and resolving issues swiftly.
[
See 8 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1356962&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dimple F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dimple F.")
DF

Dimple F.

Mid-Market (51-1000 emp.)

4.5/5

"Very Useful Tool for e-Commerce Search"

What do you like about Netcore Unbxd?

I like best about Netcore Unbxd is its AI-powered product search and personalized suggestions. The search results are fast, accurate, and handle typos

 ![nick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nick V.")
NV

nick V.

Mid-Market (51-1000 emp.)

4.0/5

"Unbxed allows us to easily personalize a customer's shopping journey."

What do you like about Netcore Unbxd?

I enjoy all the tools available to customize our website and provide our customers with a better shopping experience. I also appreciate the A.I learni

##### 3. Search Efficiency

Users value the **search efficiency** of Netcore Unbxd, benefiting from fast, accurate results and personalized suggestions.
[
See 8 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357113&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dimple F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dimple F.")
DF

Dimple F.

Mid-Market (51-1000 emp.)

4.5/5

"Very Useful Tool for e-Commerce Search"

What do you like about Netcore Unbxd?

I like best about Netcore Unbxd is its AI-powered product search and personalized suggestions. The search results are fast, accurate, and handle typos

 ![Pei L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pei L.")
PL

Pei L.

Mid-Market (51-1000 emp.)

4.5/5

"Unbxd’s Services Are Excellent, but the Helpdesk Experience Could Be Improved"

What do you like about Netcore Unbxd?

My overall experience with Unbxd has been great! While no partnership is perfect, they truly listen to their customers and go above and beyond to supp

##### 4. Personalization

Users value the **AI-powered personalization** of Netcore Unbxd, enhancing search accuracy and improving customer shopping experiences.
[
See 6 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357633&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dimple F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dimple F.")
DF

Dimple F.

Mid-Market (51-1000 emp.)

4.5/5

"Very Useful Tool for e-Commerce Search"

What do you like about Netcore Unbxd?

I like best about Netcore Unbxd is its AI-powered product search and personalized suggestions. The search results are fast, accurate, and handle typos

 ![nick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nick V.")
NV

nick V.

Mid-Market (51-1000 emp.)

4.0/5

"Unbxed allows us to easily personalize a customer's shopping journey."

What do you like about Netcore Unbxd?

I enjoy all the tools available to customize our website and provide our customers with a better shopping experience. I also appreciate the A.I learni

##### 5. Recommendations System

Users value the **effective product recommendations** from Unbxd, which significantly boost website conversion rates and relevance.
[
See 6 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357067&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pei L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pei L.")
PL

Pei L.

Mid-Market (51-1000 emp.)

4.5/5

"Unbxd’s Services Are Excellent, but the Helpdesk Experience Could Be Improved"

What do you like about Netcore Unbxd?

My overall experience with Unbxd has been great! While no partnership is perfect, they truly listen to their customers and go above and beyond to supp

 ![Halfdan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Halfdan H.")
HH

Halfdan H.

Small-Business (50 or fewer emp.)

4.0/5

"Extremely powerful ecommerce search solution — best with some developer support"

What do you like about Netcore Unbxd?

Netcore Unbxd is an exceptionally powerful tool for ecommerce product discovery and merchandising. Its semantic search capabilities, customizable rank

### 5 Cons or Disadvantages of Netcore Unbxd

##### 1. Delays

Users experience **delays** with issue resolution and implementation, impacting the overall efficiency of Netcore Unbxd.
[
See 3 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357755&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pei L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pei L.")
PL

Pei L.

Mid-Market (51-1000 emp.)

4.5/5

"Unbxd’s Services Are Excellent, but the Helpdesk Experience Could Be Improved"

What do you dislike about Netcore Unbxd?

One area I wish were better is working with the helpdesk — the time difference sometimes leads to delays in resolving issues as quickly as we'd like.

 ![Mangal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mangal S.")
MS

Mangal S.

Mid-Market (51-1000 emp.)

4.5/5

"A great platform and Game Changer for eCommerce"

What do you dislike about Netcore Unbxd?

The implementation process for custom platforms can be a bit time-consuming, which can delay full deployment. Managing the product feed occasionally p

##### 2. Integration Issues

Users experience **integration issues** , finding the platform challenging to manage without developer expertise and unsustainable for small teams.
[
See 3 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357431&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Halfdan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Halfdan H.")
HH

Halfdan H.

Small-Business (50 or fewer emp.)

4.0/5

"Extremely powerful ecommerce search solution — best with some developer support"

What do you dislike about Netcore Unbxd?

The downside was the complexity: despite great support during onboarding, ongoing maintenance required developer expertise that was unsustainable for

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"unbxd review 2024/2025"

What do you dislike about Netcore Unbxd?

integration took a little longer than expected for our system, but nonetheless support was always there and willing to listen and even code for us

##### 3. Learning Difficulty

Users experience a **steep learning curve** with Unbxd, finding customization and features challenging to navigate effectively.
[
See 3 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357380&qs=pros-and-cons#reviews)

See Related User Reviews

 ![nick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nick V.")
NV

nick V.

Mid-Market (51-1000 emp.)

4.0/5

"Unbxed allows us to easily personalize a customer's shopping journey."

What do you dislike about Netcore Unbxd?

There is a bit of a learning curve between using Unbxd with other programs, but the support team is a good resource to assist.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"review"

What do you dislike about Netcore Unbxd?

On occasion I find it difficult to meat my business needs and not restrict the AI feature.

##### 4. Time-Consuming

Users find the **implementation process time-consuming** , which can delay full deployment and complicate customization efforts.
[
See 3 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357075&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mangal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mangal S.")
MS

Mangal S.

Mid-Market (51-1000 emp.)

4.5/5

"A great platform and Game Changer for eCommerce"

What do you dislike about Netcore Unbxd?

The implementation process for custom platforms can be a bit time-consuming, which can delay full deployment. Managing the product feed occasionally p

 ![Angela M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela M.")
AM

Angela M.

Mid-Market (51-1000 emp.)

5.0/5

"Overall Great Experience with Unbxd Netcore"

What do you dislike about Netcore Unbxd?

Our initial launch faced some issues and took longer than expected.

##### 5. Complexity

Users find the **complexity** of Netcore Unbxd challenging, requiring ongoing developer expertise that's not sustainable for small teams.
[
See 2 mentions
](https://www.g2.com/products/netcore-unbxd/reviews?filters%5Bsentiment_snippet%5D=1357030&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Halfdan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Halfdan H.")
HH

Halfdan H.

Small-Business (50 or fewer emp.)

4.0/5

"Extremely powerful ecommerce search solution — best with some developer support"

What do you dislike about Netcore Unbxd?

The downside was the complexity: despite great support during onboarding, ongoing maintenance required developer expertise that was unsustainable for

MA

Muammad Tegar A.

Enterprise (\> 1000 emp.)

4.0/5

"Review for UNBXD"

What do you dislike about Netcore Unbxd?

Areas for Improvement: Recurring Issues: While the UNBXD team is quick to resolve problems, we've occasionally faced recurring issues that have res

 ![Dimple F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dimple F.")
DF

Dimple F.

eCommerce Product Lead

Mid-Market (51-1000 emp.)

6/11/2025

"Very Useful Tool for e-Commerce Search"

4.5/5

What do you like best about Netcore Unbxd?

I like best about Netcore Unbxd is its AI-powered product search and personalized suggestions. The search results are fast, accurate, and handle typos or vague keywords really well, which helps users find what they’re looking for quickly. I also appreciate how easy it is to manage the catalog and customize the experience through their dashboard. Overall, it improves customer experience and boosts conversions on our site. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

Netcore Unbxd works well, but the dashboard is not easy to use. It can be confusing when setting up rules or campaigns. Also, the reports don’t show enough details, so it's hard to understand what’s working and what’s not. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Netcore Unbxd helps us show the right products to the right customers by improving our website search and product recommendations. This makes it easier for customers to find what they want, which leads to more sales and happier shoppers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Halfdan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Halfdan H.")
HH

Halfdan H.

Managing Director

Small-Business (50 or fewer emp.)

4/27/2025

"Extremely powerful ecommerce search solution — best with some developer support"

4/5

What do you like best about Netcore Unbxd?

Netcore Unbxd is an exceptionally powerful tool for ecommerce product discovery and merchandising. Its semantic search capabilities, customizable ranking logic, and recommendation engines added a whole new layer of control and sophistication to our Shopify store that we couldn't get from native tools.

The support team was knowledgeable and helped bridge the technical gaps during onboarding. For stores needing advanced search, curated merchandising, and deep customization—and who have developer resources—Unbxd offers a level of precision and control that few others can match. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

The downside was the complexity: despite great support during onboarding, ongoing maintenance required developer expertise that was unsustainable for our small team.

The platform was not tightly integrated with Shopify's ecosystem, making it feel a bit separate and harder to manage day-to-day. Some tasks that could ideally be self-service needed technical changes or workarounds. Over time, simpler Shopify-native apps improved, offering enough features without the heavy overhead, leading us to transition away from Unbxd.

Ease of use, ease of ongoing implementation, and ease of integration with Shopify could definitely be improved. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Before Unbxd, Shopify's default search and merchandising tools were basic and rigid, limiting our ability to guide customers to the right products.

Unbxd solved key problems for us by:

Providing a smarter, more relevant search experience that reduced customer friction

Giving us the ability to prioritize high-value or seasonal products in search results

Increasing opportunities for upsells through intelligent product recommendations

Enabling a more curated and professional product discovery journey, which aligned better with our premium brand positioning

The result was a significant uplift in customer engagement, search-driven conversions, and merchandising flexibility—particularly important in our high-value, boutique jewellery category. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Pei L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pei L.")
PL

Pei L.

Ecommerce UX/UI Manager

Mid-Market (51-1000 emp.)

5/14/2025

"Unbxd’s Services Are Excellent, but the Helpdesk Experience Could Be Improved"

4.5/5

What do you like best about Netcore Unbxd?

My overall experience with Unbxd has been great! While no partnership is perfect, they truly listen to their customers and go above and beyond to support us — especially with their search and product recommendation solutions. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

One area I wish were better is working with the helpdesk — the time difference sometimes leads to delays in resolving issues as quickly as we'd like. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Search is one of the most engaged experiences on our site, so we took the time to find the right partner to ensure customers get what they need — even when there's a basic human typo. We still guide them to the right place. The zero-search data also helps my team ensure customers are finding what they're looking for. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Mangal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mangal S.")
MS

Mangal S.

Marketing and Personalization Manager

Luxury Goods & Jewelry

Mid-Market (51-1000 emp.)

5/1/2025

"A great platform and Game Changer for eCommerce"

4.5/5

What do you like best about Netcore Unbxd?

The platform excels in boosting search relevance and delivering highly personalized results. Additionally, the weekly and monthly reports are incredibly insightful and valuable for tracking performance Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

The implementation process for custom platforms can be a bit time-consuming, which can delay full deployment. Managing the product feed occasionally presents challenges, such as syncing delays Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Unbxd is helping us solve the challenge of delivering relevant and personalized search experiences to our users. By leveraging intelligent search, product recommendations, and merchandising tools, we’re able to boost conversion rates and enhance user engagement. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![nick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nick V.")
NV

nick V.

E-Commerce Merchandising Manager

Mid-Market (51-1000 emp.)

5/5/2025

"Unbxed allows us to easily personalize a customer's shopping journey."

4/5

What do you like best about Netcore Unbxd?

I enjoy all the tools available to customize our website and provide our customers with a better shopping experience. I also appreciate the A.I learning model that Unbxd uses to allow each customer a personalized shopping experience. Customer support is available whenever you need it. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

There is a bit of a learning curve between using Unbxd with other programs, but the support team is a good resource to assist. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Unbxd is solving the problem of how to we deliver a personalized browsing experience to our customers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Kyle C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle C.")
KC

Kyle C.

Marketing Manager

Retail

Mid-Market (51-1000 emp.)

6/12/2024

"Definite pros and cons"

3.5/5

What do you like best about Netcore Unbxd?

Communication is good and consistent. Integration setup was easy and quick. If I have issues, the team is quick to respond. I requested a LOT of customization for how my search bar looked and behaved. The team went above and beyond to ensure I was satisfied. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

I needed a lot more customization than i thought i would need and it took a long time for me to get the product looking and behaving how i wanted.

The platform has kind of a lot to it and I find some aspects challenging. For example, my efforts to boost popular products and brands just bogged down the system and caused my collection pages to load slower so now i dont really take advantage of the boost feature. I find the new collections feature too cumbersome to use because tracking down shopify product id's is too time consuming.

The product recommendations feature will soon not meet my needs. I will be better off using product recommendations from my CDP because it will utilize both in store and online sales data to better inform the algorithm what the true best sellers are. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

For search, they gave us the ability to customize our search bar to our liking. You can see products, relevant brand or category pages, and even blog content.

For merchandising, they gave us the ability to boost new products and best selling products among other things. Review collected by and hosted on G2.com.

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12/6/2024
Current UserValidated ReviewerSource: Organic

HR

harisha r.

SAP Hybris developer

Small-Business (50 or fewer emp.)

11/17/2024

"offers best solutions but need to work on the support system, documentation and error handeling"

3/5

What do you like best about Netcore Unbxd?

I really appreciate the way the system delivers search results based on multiple attributes with minimal processing time. The analytics feature is also a highlight, as it provides valuable metrics that help with decision-making Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

1 . There is no error-handling mechanism in place. When there is a small change, the entire API stops working and returns zero results.

2. After onboarding, a separate team handles support issues, and they are not familiar with the way we’ve implemented things. We had a hard time explaining the attributes that provide the respective values and why they aren’t processing correctly.

3. There are many features in Unbxd that could be utilized, but there is no proper documentation, which makes it difficult for the marketing team to publish new changes.

4. The support team takes a long time to address integration issues post-go-live.

5. The implementation engineer does not respond when issues arise, so we have to approach the support team each time and explain the cause of the issue, which is time-consuming. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

To show the relavant results to the customer and we are seeing improved customer engagement and difference in our metrics Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

DL

David L.

Head of E-Commerce

Mid-Market (51-1000 emp.)

12/13/2024

"Prompt Customer Support + Superior Solution"

4.5/5

What do you like best about Netcore Unbxd?

They have a prompt customer service support team which looks into resolving errors as quickly as possible. They are also quick to identify solution implementations when your website infrastruture evolves. The product recommendations that Unbxd offers have also lifted our website conversion rates considerably. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

The base solution of the platform is powerful and largely sufficient, but I feel that more personalization of the backend platform for each client can be done to squeeze more value out for our user experience. It would be great if their customer success team can invest more time and effort to conceptualize strategies to integrate Unbxd more within the website's journey. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Unbxd Search is providing auto-suggestions and optimized search results for our customers. Unbxd is also providing product recommendations to our website users browsing on our product pages. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

DO

David O.

Digital Solutions Manager

Mid-Market (51-1000 emp.)

12/17/2020

"Brilliant search and feature set"

4.5/5

What do you like best about Netcore Unbxd?

The search on our website has genuinely improved since Unbxd was launched. The feature set included for recommendation modules and merchandising, has offered us a straightforward way to affect the search results for differing customer needs, which has positively impacted the organisation and our customers. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

Reporting needs some work to truly get a great picture of what is happening.

The subtle differences between recommendations & search causing two different search results based on the data it uses to craft the results.

Notifications around the upgrades between API versions. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Personalised search results

Merchandising

Analytics powered recommendations

Simple to implement search based campain pages

Easy to adjust search results based on business priorities & customer needs Review collected by and hosted on G2.com.

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11/15/2024
Current UserValidated ReviewerSource: Organic

 ![Todd H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd H.")
TH

Todd H.

Marketing Manager

Mid-Market (51-1000 emp.)

5/22/2020

"Unbxd: A Game-Changer for E-commerce Search"

5/5

What do you like best about Netcore Unbxd?

Incredible implementation team that was with us every step of the way. Unlike other vendors, I never felt like they gave us a dev guide and said, "follow this and good luck." Unbxd communicated well and helped our internal teams work toward a common goal with a shared vision between both our companies. Review collected by and hosted on G2.com.

What do you dislike about Netcore Unbxd?

Since our platform is custom-baked, we did have to work through quite a few niggles and implementation took longer than expected. Admittedly, a lot of that wait was on our end. Unbxd did modify a few things on their back end to integrate better with our system, so they went above and beyond to ensure things worked properly. Review collected by and hosted on G2.com.

Recommendations to others considering Netcore Unbxd:

Don't hesitate in considering and moving forward with Unbxd. Their support has been top-notch and worked with our internal development team to implement changes on our site to take full advantage of Unbxd's search tools. Review collected by and hosted on G2.com.

What problems is Netcore Unbxd solving and how is that benefiting you?

Improved site search with more relevant results. We also have the ability to boost product results to sync with campaigns. We have seen increased searches per visitor. We pay a lot of money to get traffic to our site and it's great to have a functional site search that keeps visitors on-site and looking for additional products. Review collected by and hosted on G2.com.

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8/26/2024
Current UserValidated ReviewerSource: Seller invite

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