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Raptor Services
95 reviews
- 1 profiles
- 6 categories
Average star rating
4.7
Serving customers since
2013
Raptor Services Reviews
UR
Verified User in Retail
Simple onboarding, easy to use, and endless possibilities
Working with Raptor’s CDP has been a very positive experience. The setup process is straightforward and does not require any developer expertise, making it accessible even for teams without dedicated developers. The user-friendly interface turns data management into an enjoyable task rather than an intimidating one.
Additionally, the support team stands out for being genuinely helpful and highly proactive.
NE
Nikolaj E.
The smart and simple way to do personalisation
Raptor Services’ personalization solutions for both webshops and email are straightforward to use and consistently deliver impressive results. This makes their advanced personalization tools a valuable and effective asset in my daily work.
The support team at Raptor Services stands out for being both solution-oriented and proactive. Whenever I encounter an edge case, it’s evident that they make every effort to address my needs. They almost always provide an answer, and if they don’t have one immediately, they quickly find a suitable solution. That’s a significant advantage!
Overall, Raptor Services has proven to be a reliable, proactive, and highly competent partner.
AB
Anette B.
A professional partnership – even when things get tough
We are very pleased with our collaboration with Raptor Services. It’s clear to us that their solution – both the website and email recommendations – supports our daily work in a great way. The system is reliable, and we continuously see that the recommendations hit exactly what we need.
Another major strength is the excellent contact and support setup at Raptor. Our main contact person is always friendly, quick to respond, and easy to communicate with, which creates a smooth and trusting collaboration. In addition, we have a skilled technical contact who is thorough and solution-oriented. Whenever we face technical challenges or want to adjust our setup, things are handled professionally and efficiently.
All these elements make the collaboration flexible and genuinely cooperative. We feel like a valued partner, not just another customer. With Raptor Services, we can develop and optimize our digital recommendation flow for both website and email, while feeling confident that strong technical expertise and personal support are always behind us.
About
What is Raptor Services?
Raptor Services is a market-leading Personalization and Customer Data Platform provider. Our solutions enable brands to recognize users’ behavior across channels, offer personalized recommendations, and activate data in all channels from our Customer Data Platform. Here, brands can create individual profiles down to a 1:1 scale. This provides a complete insight into customers’ interactions and powerful opportunities to personalize every touchpoint of their customer journey.
Details
Year Founded
2013
Website
www.raptorservices.comHunting for software insights?
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