Epsilon3 Reviews & Product Details

Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Processes Our interoperable procedure execution system replaces inefficient checklists managed with paper, spreadsheets, docs, and outdated planning tools. Automatically track every step to ensure quality, consistency, and traceability. ✔ Fuel Rapid Iteration & Innovation Built-in version control, conditional workflows, and real-time data synchronization keep stakeholders on the same page. Enable continuous improvement and quick, data-driven decisions to stay far ahead of the competition. ✔ Streamline & Scale Operations Securely integrate siloed systems and automate repetitive, error-prone tasks to boost productivity and prevent delays. Simplify training, reduce costs, and maintain efficiency as your operations expand to meet demand. Epsilon3 is trusted by industry leaders like NASA, Blue Origin, Firefly Aerospace, Sierra Space, Redwire, Shift4, AeroVironment, Commonwealth Fusion Systems, and other commercial and government organizations. The company and platform were built by engineering leaders from SpaceX, NASA, and Google. Learn how: https://www.epsilon3.io/

Seller

Epsilon3

Discussions

Epsilon3 Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Max Mednik

Used by Shift Payment and 2 others

Beta

Pricing

Pricing provided by Epsilon3.

BASIC

Starting at $100.00

Per Month

View More Pricing Information

Epsilon3 Integrations

(1)

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Paulius D.

Technical Support Agent

Enterprise (> 1000 emp.)

Originally submitted 10/21/2023

"Needs more work"

3/5

What do you like best about Epsilon3?

There's a lot of helpful and straightforward information on Epsilon3. When it works, it helps implement various tasks a lot quicker than legacy methods while working on providing customer support to our customers, and I use it every time I get an opportunity. Overall it could be a great tool, but needs a bit more work. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

It is quite difficult to find relevant articles using only the tools provided, which makes the search experience very poor. Procedures that involve branching paths can be confusing since there are no options to select a path via included buttons, and one has to manually look for the relevant section. It would also be great if it was more integrated with our other software. Review collected by and hosted on G2.com.

What problems is Epsilon3 solving and how is that benefiting you?

Our team has been struggling with the overwhelming amount of information scattered across various sources, making it challenging to find the right information and procedures for the different tasks at hand. However, Epsilon3 has been a lifesaver by providing us with accurate and relevant information in one centralized location, saving us significant time and effort. With Epsilon3's assistance, we have been able to streamline our workflow, ensuring that we are always up-to-date with the latest information and procedures. We are grateful for Epsilon3's invaluable support and look forward to continuing to work with this amazing tool. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

edit

Thanks, Paulius! We are working to make the search experience better in the near future, and we have several APIs available to further integrate the software with your other tools. For the conditional flows, you can already set up various paths/choices using buttons (Multiple Choice field input type).

See how Epsilon3 improved

Gabija B.

Payment support escalations representative

Enterprise (> 1000 emp.)

Originally submitted 11/5/2024

"My opinion on Epsilon3."

3.5/5

What do you like best about Epsilon3?

What I like about Eplison3 is that everything is kept simple, it's user friendly and easy to edit. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

One thing that I do not like, is that sometimes there are too much content in one place, which can be overwhelming for a beginner user. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

edit

Thanks for the feedback! You can customize how much content you put in each procedure/step to make it less overwhelming.

Minxi L.

Small-Business (50 or fewer emp.)

Originally submitted 10/10/2023

"Marvelous compared to piles and piles of on-paper checklists"

4.5/5

What do you like best about Epsilon3?

We are still very happy with Epsilon3 two years later -- as the nature of our organization being an educational-oriented aerospace engineering team, its integrated approach to checklists, process management and multi-user collaboration features allows new members and students not familiar to this project before to be able to quickly get themselves up to speed and learn the real world of standardization of complex processes. We expect epsilon3 to continue being a critical centerpiece of our processes for the future to come. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

The interface could also be better optimized for small screen mobile platforms (eg. phones) to better enable operations on the move (eg. in the back of a moving van while tracking telemetry) so that an iPad or laptop isn't constantly required for reliable use. Review collected by and hosted on G2.com.

What problems is Epsilon3 solving and how is that benefiting you?

Checklists, Standard Operating Procedures and instructions. They are most beneficial in both removing the old school paper manuals, and also digitizing them into a platform that allows for both the on-the-fly modification to them, as well as the ability of multi-user collaborations within the team. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks, Minxi, for the kind words! We will work to add collaborative simultaneous editing in the future!

Domantas B.

Enterprise (> 1000 emp.)

Originally submitted 10/10/2023

"Best software ever!"

5/5

What do you like best about Epsilon3?

The platform is very user-friendly and intuitive, making it easy to navigate and use on a daily basis. One of its strongest points is the clear and detailed explanations of the customer support functions, which makes it much easier to understand and implement different features. I use it very frequently, so I have had the chance to explore a wide range of its capabilities. It offers a great number of useful features, and despite that, the integration process is still simple and straightforward. Overall, it saves time, improves efficiency, and provides a smooth experience. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

At the moment, I cannot think of any major improvements that are needed, as the platform already works very well for my needs. The only feature that could make the experience even better would be the addition of a dark mode option, as it would be more comfortable to use during the evening or for long periods of time. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

edit

Thanks, Domantas! We are adding native dark mode in the future. For now, you can use a Chrome extension that can make any web page dark mode.

Matas C.

Enterprise (> 1000 emp.)

Originally submitted 11/21/2023

"Pleasant experience with Epsilon"

5/5

What do you like best about Epsilon3?

Easy to access knowledge bases, narrowed down information to get the most out of a short visit to the site Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Lack of information on a few issues that occur in a daily-basis of a technician Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

edit

Thanks, Matas! Glad to hear you're finding it useful! How can we help add more info on those daily issues you mentioned?

Mike A.

Environmental Technician

Enterprise (> 1000 emp.)

10/21/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Paperless Procedures Made Easy"

4/5

What do you like best about Epsilon3?

The fact that I don’t have to use paper procedures. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Sometimes difficult to figure out where last step performed is. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

edit

Thanks for the feedback! Have you seen the button at the top of a run to jump to the last completed step/next actionable step?

Edvinas B.

Customers representative

Enterprise (> 1000 emp.)

Originally submitted 10/17/2023

"Epsilon3 Review"

3.5/5

What do you like best about Epsilon3?

After using Epsilon3 for a good length of period, this tool has not improved for user experience. Interface of website is designed in the bad way. It is hard to navigate thru different topics that being added, especially hard to navigate to sub-categories or even narrowed sections as it redirects to the main topic page without any expanded answers. As well there are too many sub-sections on specific topic to research as it gets complicated each time to dive deeper to information. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

To improve user interface and make simpler website design. Simplify search and research sections on different topics. Make narrow and specific key words more visible and approachable. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks, Edvinas, for the review! I'm sorry that sometimes it's hard to navigate around or gather the necessary info. We would love to make this easier in the future!

Sean R.

Quality Engineer

Mid-Market (51-1000 emp.)

10/13/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Live Progress Monitoring, but Redline Approvals Don’t Apply to All Runs"

3.5/5

What do you like best about Epsilon3?

Live progress monitoring, issue tracking and modifications Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Approved redlines not being applied to all active runs. Lack of metrics and data extraction Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks, Sean! Have you checked out our Dashboards page which lets you see all the metrics and extract data? We also have settings to let you apply redlines to active runs.

Verified User in Aviation & Aerospace

Small-Business (50 or fewer emp.)

11/3/2026

"Epsilon 3 is helping to get us to space."

4/5

What do you like best about Epsilon3?

Easy to build procedures and edit them too Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

At random times, the software shuts down and sends me back to the login screen. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

edit

Thanks for the kind words! Can you contact support about the shutdown so we can investigate as that sounds unusual (unless it's for inactivity/security)?