--- title: Octave Reliance (ETQ Reliance) Reviews meta_title: 'Octave Reliance (ETQ Reliance) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 619 reviews by the users' company size, role or industry to find out how Octave Reliance (ETQ Reliance) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 619 scale: '5' date_modified: '2026-07-23' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # Octave Reliance (ETQ Reliance) Reviews **Vendor:** Octave **Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) **Average Rating:** 4.3/5.0 **Total Reviews:** 619 ## About Octave Reliance (ETQ Reliance) Octave Reliance® (formerly ETQ Reliance) is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as manufacturing, medical devices, electronics, heavy industry, food and beverage, pharmaceuticals and automotive, use Reliance to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. Octave Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Reliance QMS provides customers with a suite of fundamental capabilities and a set of core applications that optimize quality management programs: • Document Control • Change Management • Audit Management • Corrective Action (CAPA) • Insights Advanced Analytics • Training Management • Suppliers, Materials and Chemicals • And more Reliance customers have long relied on its comprehensive, cross-industry portfolio of QMS applications to advance their quality programs and meet critical business goals. With Reliance NXG, customers can now accelerate their quality journey into the resilient and adaptable world of cloud-native quality and safety management, advanced analytics, controlled ubiquitous access and enterprise digital transformation. Reliance NXG allows customers to effectively future-proof their quality management systems and provide a powerful catalyst to digital transformation in their organizations. The technological foundation of Reliance NXG is based on four value pillars: usability, flexibility, visibility and scalability, enabled by advanced cloud-native technologies and a transformational vision. • Usability: The solution’s new search capability enables users to quickly find anything within the system, with enhanced navigation to streamline the user experience from any device. • Flexibility: New integration features, built upon a multi-tenant architecture, allow customers to break down the barriers that limit collaboration and keep up with changes in their business. • Visibility: Digital transformation efforts will drive QMS solutions deeper into an organization’s enterprise technology stack. Powered by Insights analytics, workflows can be configured to automatically classify events, improving the speed and accuracy of decisions. Users are provided not just with better information, but also guidance that can be used to streamline investigations and root cause analyses. • Scalability: The cloud-native QMS enables enterprise-wide quality processes, providing support for any number of users, any volume of data and any configuration with a high availability architecture with no single point of failure. Customers in regulated markets can leverage expedited validation and risk-based verification in Reliance to reduce testing effort required. Octave Reliance was originally founded in 1992 as ETQ and has main offices located in the U.S. and Europe. To learn more about Octave Reliance and its various product offerings, visit https://www.octave.com/products/asset-performance-management/reliance. ## Octave Reliance (ETQ Reliance) Pros & Cons **What users like:** - Users enjoy the **ease of use** of Octave Reliance, highlighting its simple workflows and convenient administration. (44 reviews) - Users value the **user-friendly interface and customizable features** of ETQ Reliance, enhancing performance and interaction. (28 reviews) - Users value the **customizability** of Octave Reliance, enabling tailored solutions that enhance organizational efficiency and functionality. (27 reviews) - Users value the **customization options** of Octave Reliance, enhancing usability and tailoring it to their specific needs. (26 reviews) - Users value the **user-friendly document management** in Octave Reliance, enhancing interaction and performance throughout the organization. (22 reviews) - Flexibility (19 reviews) - Module Customization (19 reviews) - Module Integration (17 reviews) - Users appreciate the **reliable and responsive customer support** from ETQ, enhancing their overall eQMS experience. (16 reviews) - Centralization (14 reviews) **What users dislike:** - Users find the **missing features** in Octave Reliance hinder their productivity and limit functionality significantly. (14 reviews) - Users highlight **feature limitations** in ETQ Reliance, citing poor mobile capabilities and overwhelming customization options. (13 reviews) - Users find the **limited customization** options frustrating, hindering efficiency and complicating the onboarding process. (12 reviews) - Users express frustration over **missing functionality** in Octave Reliance, particularly regarding reports and mobile capabilities. (12 reviews) - Users find the **lack of user-friendliness** in ETQ Reliance frustrating, especially during onboarding and workflow customization. (11 reviews) - Complex Setup (10 reviews) - Users express frustration over **poor customer support** , experiencing delays and inconsistency in assistance for their queries. (9 reviews) - Complex UI (8 reviews) - Users find that the **learning difficulty** with advanced features and training modules can hinder effective use of the system. (8 reviews) - Limited Options (8 reviews) ## Octave Reliance (ETQ Reliance) Reviews ### 1. ETQ Allows for Standardization and Optimization of Quality Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Gina L. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Integrated Systems -Multiple system integration points with other Materion applications enables Quality to be a Hub for operational excellence. -Reduce the time and cost of dual-entry by pushing/pulling data from existing systems (SAP, O365, Mpower, etc) -Centralized Customer Satisfaction information -Ability to view and analyze trends at all levels of the organization **What do you dislike about Octave Reliance (ETQ Reliance)?** -The training management module roll-out has been challenging -There is no 3rd environment just for employee training, separate from development system **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** -Prior system is a standalone, independent Lotus Notes-based QMS at some sites, others on spreadsheets or nothing at all -Lack of standardized business processes -Unable to share common documents led to multiple, discrepant versions -Inability to roll up results (i.e. non-conformances, corrective actions, etc) to address issues at site, Business Unit or corporate level. -Sunsetting Lotus Notes ### 2. Easy instructions to follow **Rating:** 4.0/5.0 stars **Reviewed by:** Violeta M. | Quality Assurance Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The instructions are easy to follow, in our workplace we use ETQ for documents and to record training **What do you dislike about Octave Reliance (ETQ Reliance)?** Lately there are many issues with the PDF conversion where the script to convert document to PDF does not work, also the conversion does not imitate the acrobat conversion and sometimes this need to be fixed **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Solving that we have a space where documents are available and is easy for all users to see who is working on the next revisions as well as opening documents for changing and obsoletion ### 3. Streamline your quality management with ETQ **Rating:** 5.0/5.0 stars **Reviewed by:** arnab a. | Associate Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** ETQ is a highly configurable and customizable QMS tool, which allows us to tailor the software to their specific needs and requirements **What do you dislike about Octave Reliance (ETQ Reliance)?** ETQ is a powerful and flexible QMS tool, and sometimes we find it to be complex and difficult to navigate, particularly when configuring the software to their specific needs. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** ETQ enables us to monitor and control quality processes across the organization. It streamlines quality management processes, reducing the time and resources required to manage quality-related tasks. ### 4. All in one eQMS **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Customization of the modules for the product has been easy, and users have reported having a good experience using the system. Having all modules interconnect is a great feature for the product. **What do you dislike about Octave Reliance (ETQ Reliance)?** Support for the eValidator has not been brought over to the newer version of the product. This was a great feature which will be missed. The licenses are a bit expensive, which has been a pain point as we grow. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Moving our paper-based systems to the digital age has been a big step forward. ### 5. ETQ Reliance QMS Modules **Rating:** 5.0/5.0 stars **Reviewed by:** Chakradhar D. | Sr.Engineer, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** We are using NCMR CAPA Document control modules in our daily activity & those modules help us to get data clarity & tracking also, it is easy & we are getting graphs automatically module wise & we are having admin control rights to do any changes or correction **What do you dislike about Octave Reliance (ETQ Reliance)?** As a quality person, I'm not seeing any dislikes things in ETQ Reliance QMS **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** We are using CAPA & it is getting helpful to check the problem tracking & its corrective& preventive action we are tracking using ETQ CAPA module. ### 6. ETQ Reliance Review **Rating:** 4.0/5.0 stars **Reviewed by:** Hong X. | VP Quality, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Flexibility and the ability to configure modules to fit our needs and even create new modules. **What do you dislike about Octave Reliance (ETQ Reliance)?** Lack of resources dedicated to the on-prem solutions. After recent upgrades, we experienced issues like pdf print faults, slowness, and inability to open/reroute closed documents, significantly impacting acceptance, especially the last one. Yet, no commitment is given to fixing the rerouting issue. It feels that we are being nudged to go to the NXG which is not practical for us for several reasons. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Many quality and QMS processes. **Official Response from Angela Anderson:** > Hello, Hong; thank you for sharing your feedback, and we appreciate your long-standing support for ETQ. You are correct that more and more of our development efforts are going into our cloud-native Reliance NXG solution. In partnership with our customers, we aim to balance supporting older, on-prem versions of the platform and paving the way for eventually moving to NXG. Our latest release for Reliance CG addresses at least one of the issues you mentioned, so please check out the release notes and open a support case if you decide you'd like to take the update. ### 7. Great QMS System **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** What I like best about ETQ is the functionality that is available between modules and the ability to link virtually everything in the system. **What do you dislike about Octave Reliance (ETQ Reliance)?** Learning how to design and set up the modules for ETQ has been a great challenge. ETQ Academy is an awesome tool, but I believe more one-on-one training would be more helpful. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** ETQ is helping us to automate our QMS. Before, our system was very manual and scattered throughout different systems. ETQ is helping us to consolidate into 1 centralized system. ### 8. ETQ has endless application opportunities that can help with consistency an organization's processes **Rating:** 5.0/5.0 stars **Reviewed by:** Elisabeth H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The user-face is relatively intuitive even to users that aren't in the system all the time/daily. As an administrator and designer (new applications within the modules), developing new applications for colleagues/processes outside the Quality Management Team is pretty straightforward. We have identified several opportunities that can help in other departments and functions. **What do you dislike about Octave Reliance (ETQ Reliance)?** We have had internal issues using Single Sign On and publishing documents from ETQ to shared space. These issues seemed a tough hurdle, but we got through it with support from the ETQ support team. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Management of Corrective Action System. Visibility of the progress of open corrective actions is much improved. It is easy to see which step the correction is in and who is responsible. ### 9. ETQ Designer is great for making the system work for you. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** I love how the records are set up to where you can see everything you need to see all in one form. If something doesn't match your expectations, you can find ways to fix it yourself with Designer and there's a lot of great resources on how to make changes. **What do you dislike about Octave Reliance (ETQ Reliance)?** The downside of ETQ is that you really do need an ETQ Administrator or Designer who knows how to code or the basics of coding. Otherwise, if you're starting from scratch, you may feel limited by what you can and can't do and will end up opening a lot of support cases. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** ETQ Reliance QMS is helpful in providing a solid systems for document control, training management, asset management, and other processes like CAPAs/SCARS and NMs. It's workflow abilities allow us to control the movement of records from different departments, groups and individuals. **Official Response from Angela Anderson:** > Hello, and thank you for your feedback and for sharing your experience! We love hearing how ETQ Reliance has helped you better control record workflows and put everything you need at your fingertips. The design tools you mention are powerful for modifying what comes out of the box or building new applications. Using ETQScript for advanced configurations does have more of a learning curve than the drag-and-drop Designer. In case you missed them, we have ETQScript training courses on ETQ Academy that can help you get oriented. As always, we’re open to feedback on improving our support materials! ### 10. very positive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about Octave Reliance (ETQ Reliance)?** Flexibility with software to enable what our business needs. Pre-configured solutions are a great starting point for developing applications that meet our processes **What do you dislike about Octave Reliance (ETQ Reliance)?** I feel that reporting features could be improved. This is separate from metrics or data sets. Specifically, getting official, formal-looking reports out of the system has not been the easiest in the past. **Recommendations to others considering Octave Reliance (ETQ Reliance):** great software that can do so much **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Quality systems. Having all of our manufacturing sites using the software provides a consistent approach to our processes. This was an improvement compared to years past. Users ' familiarity and comfort with Reliance has led us to implement many more applications into our system ### 11. ETQ Module usage user friendly-Easy to understand and use **Rating:** 5.0/5.0 stars **Reviewed by:** Utsav R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** I like CAPA Module -Process flow Notification mail circulates to the responsible person. **What do you dislike about Octave Reliance (ETQ Reliance)?** Till date, i didn't observe any negative thing in ETQ In All module-CAPA, NCMR, and Document control we can keep tracking **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Day to Day CAPA activity tracking and action closer status we can track. Control Document we can keep in ETQ. Supplier concern we can raise in NCMR and track the action status with Target. We can use 8D format as well in ETQ itself. ### 12. Best Quality Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Octave Reliance (ETQ Reliance)?** Very User friendly UI with forms and phases. Easy for users to Learn and Use it in day to day Life. Many out of box modules. Also, we can create custom applications. It Can be scaled to multiple locations with easy administration work **What do you dislike about Octave Reliance (ETQ Reliance)?** Will be good if centralized reporting is used as main reporting tool in ETQ. Limited options of API when integrating with other Applications. Many dropped features in NXG versions like Global search, No developer access in PROD **Recommendations to others considering Octave Reliance (ETQ Reliance):** Very good Software.. Simple and easy forms and workflows **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** One Centralized application for tracking and handling all Quality issues happening in the organization. Helps in Employee trainings. Easy to administer the user and roles in ETQ ### 13. ETQ may be a bit complex to use. Need internal development. **Rating:** 2.5/5.0 stars **Reviewed by:** Adriana J. | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** -Multiple modules and be able to have everything in a single software. -Multiple views of data. **What do you dislike about Octave Reliance (ETQ Reliance)?** -Seems like it requires a bit of self-development to optimize the use of the tool. Customer service is very rigorous, and sometimes there is no support without additional payment. Support sometimes is missing proactiveness and suggestions for understanding better the needs and customization that may be required. -Connections between modules need to be optimized. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Documentation control, training needs, CAPA system, suppliers, etc. ### 14. EtQ **Rating:** 4.5/5.0 stars **Reviewed by:** Kiran Kumar V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** User-friendly UI, and it tracks all the tasks done by the user. The process went through all the workflows which helps user and administrators to track of all the phases of the documents **What do you dislike about Octave Reliance (ETQ Reliance)?** Some of the limitations need to be added for the user. Segregation of the user roles **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Office integration files conversion ### 15. Using eQMS ETQ Reliance in a small company. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Octave Reliance (ETQ Reliance)?** Standard workflows align with US QMS requirements. **What do you dislike about Octave Reliance (ETQ Reliance)?** The complexity of making changes since the initial setup was done by my predecessor in Verse, which was migrated to Reliance. Could use better alignment with ISO 13485 and international regulations, i.e. EU MDR 2017/745. **Recommendations to others considering Octave Reliance (ETQ Reliance):** I like the standard processes that allow me to be compliant without spending valuable time and money customizing. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Adoption of Reliance versus Verse went smoothly, however, understanding how everything, Training, Asset/Calibrations, and Document Control modules were set up has been a challenge and online information does not clarify the situation. The user guide should be made to aid the end user and not geared toward a programmer. ### 16. Amazing product and company **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** I love the number of application sets to meet our quality and EH&S needs. The ease of configuration is second to none and the support is attentive and extremely helpful **What do you dislike about Octave Reliance (ETQ Reliance)?** I can't think of anything that doesn't work well **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** It has replaced multiple disparent solutions as well as home grown systems. It is scalable and allows us to see the rolled up data cross sites. It has given us the visibility to make data driven solutions ### 17. Great software for customizing QMS solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2021 **What do you like best about Octave Reliance (ETQ Reliance)?** I like that we're able to customize it, integrate it with other systems, and do work directly in the database. It's great that they provide a lot of options for integration instead of blocking them. **What do you dislike about Octave Reliance (ETQ Reliance)?** A certain percentage of people struggle with the UI/UX. There are a lot of customization options to work around it, but not enough to make some of them satisfied. **Recommendations to others considering Octave Reliance (ETQ Reliance):** If you are looking to have business users do the development work, consider staying close to out-of-box. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** We are using Reliance for document control, risk register, and corrective and preventive actions software. Our corrective and preventive actions are customized based on AIAG EPS ### 18. Flexibility in and customization is there but as a end user experience UI can be improved further **Rating:** 4.0/5.0 stars **Reviewed by:** Umer Junaid B. | Quality Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Overall, application development is user-friendly. Integration with other systems. Flexibility in customization **What do you dislike about Octave Reliance (ETQ Reliance)?** Front-end experience needs further improvements, especially concerning how content appears in different apps. The look and feel of the subforms are not good. Space utilization to display contents and different rows, specifically in subforms, can be improved further. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Connecting and integrating with other systems. Standardization and harmonization. Digitization and transformation from paper-based to a digital systems. ### 19. It is an amazing QMS system that allows you to go beyond quality processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Terri C. | Document Control Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about Octave Reliance (ETQ Reliance)?** The ability to create new applications and the flexibility of current applications. **What do you dislike about Octave Reliance (ETQ Reliance)?** We built our systems from a paper system, 7 years later, we are working on updating our programs to run leaner. **Recommendations to others considering Octave Reliance (ETQ Reliance):** This is a great product. I love the flexibility. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Connecting our facilities across the world into one platform!! Having several separate companies located through out the World under one QMS system allows information to be available instantly to those who need the information quickly and in different languages. ### 20. QMS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Benson T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** This application provides multiple modules and helps the user to create his own custom module. **What do you dislike about Octave Reliance (ETQ Reliance)?** The fields used and connections between the fields are very complex at the back end. It can be made more simpler. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** It helps in aligning things globally and making everything easily accesible for users. It also helps in generating custom reports. ### 21. Cover various business needs with multiple modules **Rating:** 5.0/5.0 stars **Reviewed by:** Joost v. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The wide variety of processes that can be supported via many out of the box modules, but also the possibility to easily create custom fit apps. **What do you dislike about Octave Reliance (ETQ Reliance)?** Since it can cover that many processes, sometimes hard to keep a good overview and prevent redundant applications from being created. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** amongst others keeping track of investments, document control and overviews of customer service request and supplier reliability. ### 22. ETQ QMS Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Octave Reliance (ETQ Reliance)?** Very configurable tool. Good support from company. I can see company invests heavily in establishing customer relationships. Experienced team of implementation consultants **What do you dislike about Octave Reliance (ETQ Reliance)?** New version of software still needs some work for Mobile and User experience. Analytics tool still needs some work to make it more user friendly to write own dashboards. **Recommendations to others considering Octave Reliance (ETQ Reliance):** Flexible and easy to learn tool. Opportunities in APQP and Analytics in QMS still available. Great improvements in Prootio tool. SaaS will definitely save you money in infrastructure and IT resources time, if it can be considered for your organization. If I could summarize software in couple of words "Robust Simplicity" comes to mind. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Quality processes data collection. Workflow-based business processes. Centralized quality tools increase productivity. Integrations with other platforms is possible and fairly straightforward. ### 23. Review about ETQ for QMS. **Rating:** 4.5/5.0 stars **Reviewed by:** Tanu T. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Script writing with Python. I am grateful for the application for giving me the platform to learn and explore. Thanks **What do you dislike about Octave Reliance (ETQ Reliance)?** Sometimes it is tough to understand the pre-generated queries. Could you please provide a handbook with it to understand and review? **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** It is helping me to provide the forms as assigned for the required information. I am happy to use and create them. ### 24. Etq User, Admin for ~4 years, Doc, Asset, PM, Cal, Training **Rating:** 3.5/5.0 stars **Reviewed by:** Tim G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** ETQ has great uptime, responsive service and ticket handling. There are many more modules and features than our small (<10 employee) start up uses, but it makes an excellent repository for documents, reports and records. **What do you dislike about Octave Reliance (ETQ Reliance)?** Very few "built in" reports and the ability to customize views and workflows typically cost extra, Admittedly, we didn't do enough work upfront to ensure that the workflows we intended to use were well-defined. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** ETQ Reliance QMS allows us to store, retrieve and revise quality system procedures, forms, templates as well as schedule, track and maintain quality records such as preventive maintenance, calibration and employee training. ### 25. Highly Customizable and inter-connected modules **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel L. N. | Global R&D and Quality & Food Safety Systems Products Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Highly customizable application where workflows can be built as the business operations need. The several modules (e.g. Document Control, Audit Management, Corrective and Preventive Action) are well connected, which helps businesses track changes and actions and stay aligned on progress. **What do you dislike about Octave Reliance (ETQ Reliance)?** As an application support manager, I see that the software requires a more robust release and change management process. Some patches/releases sometimes bring issues from previous versions which were already solved. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Corrective Actions, Document Control, and Audits are vastly used by the business. The hability to have documentation and actions in the same platform with what is most valued by users ### 26. Customize Applications. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** I love that it connects us to all aspects of QMS and gives us the option to create custom applications. **What do you dislike about Octave Reliance (ETQ Reliance)?** I don't particularly appreciate that it is hard to validate to constantly changing browsers. ETQ's supported browsers are older, and our company won't let us use older versions, so we can't highlight text and copy and paste like w have been able to do in the past. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** It solves having documents stored on computers that not everyone can access and the ease of finding documents with view filters. ### 27. Etq has it all! **Rating:** 5.0/5.0 stars **Reviewed by:** René Z. | Ingeniero de sistemas de calidad, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Octave Reliance (ETQ Reliance)?** Etq presents a vast variety of solutions, also it's a very flexible tool that can be adapted to different business environements. **What do you dislike about Octave Reliance (ETQ Reliance)?** The Mobile Etq app has been hard to set up. **Recommendations to others considering Octave Reliance (ETQ Reliance):** It's a complete tool, easy to use and adaptable. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Audit management, non-conforming product management and problem solving have helped create a more standardize way of doing things company-wide. ### 28. ETQ **Rating:** 5.0/5.0 stars **Reviewed by:** Tom O. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Implementation team is great. We searched and tried many QMS offerings before settling on ETQ. They have been very responsive to emails and issues opened on their Campus forum. **What do you dislike about Octave Reliance (ETQ Reliance)?** Not a whole lot to say here.... I wish there was a little more of a reference for scripting. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Starting with document control and change management. Hoping to integrate all QMS related records into ETQ at some point. Shooting for a single source of all data. ### 29. ETQ best customizable SAAS platform **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** I can trust that we are able to have access to the back end. This is crucial to our operations. The need to be sure that in case our data needs to be extracted is superb. Also the ability to manipulate forms and reports with a nice interface. **What do you dislike about Octave Reliance (ETQ Reliance)?** I would like to have solutions to integrate better with cloud services. Examples and scenario-based training on REST API connections and development training. The webinars are good, but they are only one hour long. Hence, the topics can only be limited. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Keeping track of development cycles for auditing purposes ### 30. Evaluation of ETQ as a full QMS **Rating:** 5.0/5.0 stars **Reviewed by:** Scott K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The ability to "purchase" a bundle of applications with the licensing aspect is of great benefit. This allows you to develop the original application that you wanted and then try out other applications in the bundle, all at no additional fees! **What do you dislike about Octave Reliance (ETQ Reliance)?** Some details that need specific scripts written to ensure the application works correctly should be integrated into the main applications. This would benefit all customers! **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** We are using ETQ QMS right now primarily to semi-automate the communication flow for part of our QMS. We are also using it for controlled document storage as well as training ### 31. I have always found EtQ representatives to be friendly and as helpful as possible. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The consistency from one application to another. **What do you dislike about Octave Reliance (ETQ Reliance)?** Trying to learn the administration side of things (configuration, pulling data from the back end, etc). **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Storing documentation of QMS, EHS, Calibrations, NCs all in one location. The benefit is during 3rd Party Audits, everything is at our fingertips. ### 32. More then 10 years enjoying ETQ Reliance QMS **Rating:** 4.5/5.0 stars **Reviewed by:** Arthur B. | Functional Application Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Flexible and easy to maintain, customize or create modules within the QMS suite. **What do you dislike about Octave Reliance (ETQ Reliance)?** I do not like the fact that the training module kind of requires a duplicate user administration. I also do not like the fact that NXG / moving to SAAS reduces too many things for customers who are used to on prem **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** It serves business processes , it's a quality management tool. We're using following modules: Supplier Material Customers Document Control Change management Audits management Capa and also own designed modules like exceptional release ### 33. Very receptive and willing to make ETQ work for our company needs. **Rating:** 2.5/5.0 stars **Reviewed by:** Kristin J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The ability to filter, the way the data pulls from the system **What do you dislike about Octave Reliance (ETQ Reliance)?** No one can work on a document unless it is assigned to them, which makes it difficult for our work. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Complaint handling, ability to submit regulatory reports. ### 34. Quality control application and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** ratnesh g. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The application is User-friendly, The color, the usability. The Quality management function of the application. **What do you dislike about Octave Reliance (ETQ Reliance)?** The application modules function could be improved more. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** The Document Control management system, Training of USERS and CAPA's ### 35. ETQ was a blessing in disguise. **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Ease of use and the ability to find documents I need in seconds instead of days. **What do you dislike about Octave Reliance (ETQ Reliance)?** The menu when logging in would be nice to have it adjusted per access given. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** We have all quality documents in one place. There is no searching file shares anymore, and they are available instantly to us. ### 36. ETQ QMS Review **Rating:** 4.0/5.0 stars **Reviewed by:** Lavanya T. | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** It helps in customizing the modules, creating new modules based on requirements, user friendly and customized user reports can be generated. **What do you dislike about Octave Reliance (ETQ Reliance)?** The performance can be improved, UI needs to be updated and the support is bad. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** It helps in organizing all the processes globally. Every process information can be retrieved from anywhere and by anyone. Users are able to organize their documents and save it securely on the server. ### 37. Overall good conceptualization, idea of of Quality Systems needs, and digitalization trends **Rating:** 3.5/5.0 stars **Reviewed by:** Norma A. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Aligns with digital and most technology trends; it is enterprise secured software. Can make it work at enterprise level, ETQ offers many modules supporting QMS and can be IMS **What do you dislike about Octave Reliance (ETQ Reliance)?** Lack of enterprise-level customer support, insufficient product/module specification, its internal process need improvements and can compromise enterprise customers operations due to lack of service and availability. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Training management needs, some project control needs, documentation, CAPA, SCAPA, administrative, some analysis and other. The organization uses the QMS to support its business , to be ISO and some other requirements ### 38. Positive Interactions with EtQ Help Desk and Services Team **Rating:** 4.0/5.0 stars **Reviewed by:** Brian G. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** From an application support perspective, I've had many positive interactions with EtQ help desk and service techs. When engaged, they have always been very helpful. **What do you dislike about Octave Reliance (ETQ Reliance)?** From an application support perspective, Reliance can be challenging to understand and train other support representatives. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** We currently use Reliance for managing complaints and sending MDRs to the FDA. ### 39. ETQ RELIANCE REVIEW **Rating:** 2.5/5.0 stars **Reviewed by:** Aileen L. | Enterprise Business Analyst - Systems Programs Office - Roche Tissue Diagnostics , Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The system is flexible enough to add more functionality (via script) to any of the forms. **What do you dislike about Octave Reliance (ETQ Reliance)?** There seem to be a lot of system bugs. When cases are opened to investigate the bug it generally takes years to resolve. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Digitizing paper forms and automating some of the manual work done on paper. ### 40. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** POORNIMA B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Document control. Reviewing and reporting structure is excellent. User can customise their modules. **What do you dislike about Octave Reliance (ETQ Reliance)?** Automation on reports & Dashboards can be improved. Design can be improved **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Having the complete data in one interface which can be modified and data retrieval is easy and also merges with related applications ### 41. The look and fell are good. application needs to be lightweight. **Rating:** 3.5/5.0 stars **Reviewed by:** David D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Simple to use. Wide range of modules. Admin functions are useful. **What do you dislike about Octave Reliance (ETQ Reliance)?** The look and feel are good application needs to be lightweight. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Solves Document control management, Change Management and user training. ### 42. Professional and comprehensive Quality management software **Rating:** 5.0/5.0 stars **Reviewed by:** Rivosambatra Nelson A. | Code coordinator EHS&S, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The modules are interconnected and can create forms from other modules. **What do you dislike about Octave Reliance (ETQ Reliance)?** The Notification e-mails are pretty challenging to configure, needing many times to o to ETQScript **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** It provides us a system to manage the training needed for our technical staffs and track the expiry dates and the new requirements ### 43. Document control system excellence **Rating:** 3.5/5.0 stars **Reviewed by:** Jenny o. | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Document control modules feature is recommendable for ETQ and it is good to be used across different locations. **What do you dislike about Octave Reliance (ETQ Reliance)?** There are cost considerations for the number of licenses and the usage of different servers required for foreign governments. This could be simplified. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Documentation control across all site with proper approval loops ### 44. Great experience! Happy with Reliance, no issues since initial implementation! User friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** End-user friendly. Very flexible. You can manage the whole QMS with one application. Allows you to set up the system easily to match our processes. **What do you dislike about Octave Reliance (ETQ Reliance)?** No such things. However, do not like the drop of some essential for lifesience companies features and functions related to Document Management module in the new Reliance CG and NXG versions. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Handling of complaints, deviations, CAPA, Change Management. Control processes vary well in terms of recording information and timing. Timeliness improved a lot. ### 45. Great QM-System and user friendly interface **Rating:** 3.5/5.0 stars **Reviewed by:** Leon P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** Easy to handle Administrative work and great insights into reporting through dashboards. **What do you dislike about Octave Reliance (ETQ Reliance)?** Change of field name does not always work due to translation files. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Document control, organizes the workflow of incidents, audits and customer complaints. Allows for internal business processes to be handled according to ISO 9001. ### 46. A positive experience **Rating:** 3.0/5.0 stars **Reviewed by:** Adam P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The Functionality of the system and the ability to be able to change our module to suit. **What do you dislike about Octave Reliance (ETQ Reliance)?** Workflow isnt inuitive and isnt designed by people who have to use it in volume. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Internal and external defect management. Allows a one stop shop for the management of Qualiuty defects. ### 47. Joe's Review **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph A. | Document Control Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Octave Reliance (ETQ Reliance)?** The filtering in the Document Control Module The ease of the Admin Module **What do you dislike about Octave Reliance (ETQ Reliance)?** The system starts searching before I finish typing my search criteria The lack of an Audit trail **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Document Control Audits will be much simpler Government Auditors prefer companies to use Document Control Software ### 48. ETQ Review **Rating:** 3.5/5.0 stars **Reviewed by:** Iain R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** The look and feel of the platform is fresh and modern. Also, the API integration of the platform is very powerful **What do you dislike about Octave Reliance (ETQ Reliance)?** Standard access profiles have a very large gap between global administrators and users. Local administrators seems to be a gap **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Global alignment of quality processes ### 49. A platform for all compliance needs **Rating:** 3.5/5.0 stars **Reviewed by:** luca S. | Senior Digital Specifalist, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** ETQ Reliance QMS is a solition that provide companies all the necessary tools to manage effectively and efficiently all the quality stuffs. Complaince for pharma companies is crucial, and ETQ provide all the answers to manage the challenge. **What do you dislike about Octave Reliance (ETQ Reliance)?** Integration with SAP systems is not so easy to implement and put in place in companies where SAP flows are hard customized and not standard. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** We are able to manage all the complaince topics , that a pharmaceutical companies need to face. ETQ Reliance QMS cover all the aspects and allow to manage them efficiently. ### 50. ETQ Reliance QMS **Rating:** 5.0/5.0 stars **Reviewed by:** Alisha B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Octave Reliance (ETQ Reliance)?** ETQ Reliance QMS provides the needs of our business to follow all the needed ISO standards. Even the customizing is fantastic. **What do you dislike about Octave Reliance (ETQ Reliance)?** The downside is that sometimes it is not the most user-friendly software. **What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?** Document routing management, signoffs, and storage. It's nice to see document history, revisions, etc. ## Octave Reliance (ETQ Reliance) Discussions - [attachment limits](https://www.g2.com/discussions/25093-attachment-limits) - 3 comments, 2 upvotes - ["How do i update closed document using webservices?"](https://www.g2.com/discussions/etq-reliance-qms-how-do-i-update-closed-document-using-webservices) - 1 comment, 1 upvote - [How does one get the system elements updated to include ISO 13485:2016 and EU MDR 2017/745?](https://www.g2.com/discussions/etq-reliance-qms-how-does-one-get-the-system-elements-updated-to-include-iso-13485-2016-and-eu-mdr-2017-745) - 1 comment, 1 upvote - [Use will out of box application or modify to your existing processes?](https://www.g2.com/discussions/etq-reliance-qms-use-will-out-of-box-application-or-modify-to-your-existing-processes) - 1 comment, 1 upvote - [Reliance Error Message](https://www.g2.com/discussions/27288-reliance-error-message) - 2 comments, 1 upvote - [View Octave Reliance (ETQ Reliance) pricing details and edition comparison](https://www.g2.com/products/octave-reliance-etq-reliance/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+10%3A20%3A13+-0500&secure%5Bsession_id%5D=cd6d7984-98cc-4ddb-ae76-6e46edf8905f&secure%5Btoken%5D=dab1ae883a7f17d768a8998870a89e1e87cbba686afdfbcd248d1b052daf7ad7&format=llm_user) ## Octave Reliance (ETQ Reliance) Integrations - [Acerta](https://www.g2.com/products/acerta/reviews) - [Augmentir](https://www.g2.com/products/augmentir/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Infor CloudSuite Corporate](https://www.g2.com/products/infor-cloudsuite-corporate/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Windchill](https://www.g2.com/products/ptc-windchill/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Octave Reliance (ETQ Reliance) Features **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Health & Safety** - Job Hazards - Ergonomics - Training **Nonconformance** - Conformance Records - CAPA - Change Management **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Data Security **Resource Management** - Thresholding - Emissions Monitoring - Sample Tracking **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Environment** - Monitoring - Waste - Chemical Management **Quality system** - Document Control - Collaboration - Analytics and Reports **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Compliance Management** - Inspections - Audit Trail - Compliance Plans - Site Maps **Audit & Inspections** - Templates - Workflows - Corrective Actions **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Administrative** - Dashboards and KPIs - Reporting - Device Integration **Text Summarization** - Text Summarization **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Inspection Management** - Templates - Workflows - Corrective Actions **Data Security** - Data Security **Reporting & Analytics** - Injury & Ilness - Sustainability - Near Miss - Performance **Compliance** - Standards & Regulations - Permits - Certifications **Compliance** - Standards & Regulations - Permits - Certifications **Generative AI - Environmental Health and Safety** - Text Summarization **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Octave Reliance (ETQ Reliance) Alternatives - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (771 reviews) - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (523 reviews) - [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) - 4.2/5.0 (451 reviews)