Best Customer Identity and Access Management Software

Customer identity and access management (CIAM) software helps create consumer identity accounts and directories. These accounts can be added, altered, or deleted, allowing the business to control the information a customer can access. CIAM tools are used to strengthen both customer privacy and business data security. If a vendor supplies multiple products, these tools can also improve the customer experience by creating simplified access across multiple channels.

There is some crossover between CIAM solutions and privileged access management (PAM) solutions. While CIAM solutions facilitate the creation and modification of customer or consumer identities, PAM offerings are more geared toward internal employee permissions and business-to-business relations. They help create accounts to give internal users access to applications, networks, and sensitive information.

To qualify for inclusion in the Customer Identity and Access Management category, a product must:

  • Provide customer identity lifecycle management features
  • Secure customer data through individualized identities
  • Scale to support growing a customer base
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    Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security policies. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications. Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost. Thousands of cust

    Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications.

    Ping Identity envisions a digital world powered by intelligent identity. We help enterprises achieve Zero Trust identity-defined security and more personalized, streamlined user experiences. The Ping Intelligent Identity Platform provides customers, employees and partners with access to cloud, mobile, SaaS and on-premises applications and APIs, while also managing identity and profile data at scale. Over half of the Fortune 100 choose us for our identity expertise, open standards leadership, and

    OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin enables IT identity policy enforcement, and instantly disables app access for employees who leave or change roles in real time by removing them from Active Directory. Take control over application access, quickly on- and off-board team members, and provide end users with easy access to all their apps

    Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system. In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work. To watch a demo and learn more, visit Rippling.com.

    Salesforce App Cloud provides an out-of-the-box identity solution using open standards, including SAML, OpenID Connect, OAuth, and SCIM. Now IT can manage apps, users, and data sharing with simplicity and transparency.

    Idaptive Services secures enterprise identities against cyberthreats that target today’s hybrid IT environment of cloud, mobile and on-premises. Idaptive helps protect against the leading point of attack used in data breaches ― compromised credentials — through it’s Next Gen Access, which uniquely unifies single single-on (SSO), adaptive multi-factor authentication (MFA), enterprise mobility management (EMM) and user behavior analytics (UBA) into an integrated solution. Idaptive Services incl

    The CA Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the CA Identity Suite performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance

    Bitium is a cloud-based identity platform that includes single sign-on, password management, and analytics for companies of all sizes. We give organizations the ability to manage access to all of their web-based applications including Salesforce, Google Apps for Work, Office 365, Box, Slack and thousands of others. With white-glove onboarding and world-class customer service, Bitium is the ideal choice for companies looking for an easy-to-use solution that delivers increased flexibility and secu

    Only Avatier delivers private instance, cloud-independent or on-premise Identity Management platforms in just minutes. This enables organizations to scale faster, innovate quicker, conquer and embrace change, to dominate their competition. Avatier's customer identity and access management platform integrates all back-office business applications and employee assets together and manages them as one. Our complete suite of integrated IDM solutions, called Identity Anywhere, are delivered and manage

    Auth0 is a cloud service that provides a set of unified APIs and tools that enables single sign-on and user management for any application, API or IoT device, it allows connections to any identity provider from social to enterprise to custom username/password databases.

    Amazon Cognito lets you add user sign-up and sign-in and access control to your web and mobile apps quickly and easily. It scales to millions of users, and supports sign-in with social identity providers such as Facebook, Google, and Amazon, and enterprise identity providers via SAML 2.0.

    Azure Active Directory B2C offers consumer identity and access management in the cloud, improves consumer connections, protects their identities, and more.

    SecureAuth, the secure identity company, is leveraged by leading organizations to secure all workforce and customer identities everywhere: cloud, hybrid and on premises. As a leader in identity and access management, the company enables secure access to systems, applications and data for organizations and their customers. SecureAuth provides the most flexible and adaptable identity and access management solution to exponentially reduce the threat surface, enable user adoption and meet business d

    Janrain makes it easy to know your customers and personalize every interaction. Our Customer Identity Management Platform helps companies build a unified view of their customers across all devices by collecting accurate customer profile data to power personalized marketing. The platform encompasses social login, registration, customer profile data storage, customer insights, single sign-on, and engagement. Janrain powers customer identity management for brands like Pfizer, AMC, Samsung, Whole Fo

    So much more than SSO – Cloud Identity Service is a complete Identity and Access Management as a Service (IDaaS). Onboard SaaS apps 100x faster Cloud Identity Service has onboarded SaaS applications 100x faster than legacy on premises IAM environments and can integrate nearly any number and type of identity repositories in 5 easy steps. Reduce IAM costs by up to 60% Eliminate on-premise hardware and software deployment costs, as well as upgrade and maintenance expenses. Cut deployment time up

    BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN. Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security. Features include: - Privileged Access Control: Enforce least privilege by giving users the right level of

    HashiCorp Vault
    (6)3.3 out of 5
    Optimized for quick response
    Optimized for quick response

    HashiCorp Vault enables organizations to securely secure, store, and tightly control access to tokens, passwords, certificates, and encryption keys for protecting secrets and other sensitive data across multiple clouds. Vault secrets management centrally manages and enforces access to secrets and systems based on a trusted a trusted source of application and user identity. Governance features enable security teams to control these identities for different teams. Additionally, Vault handles multi

    Silverfort delivers strong authentication and adaptive Multi-Factor Authentication (MFA) across corporate systems including on-premise, cloud and hybrid environments, from a unified platform, without deploying any software agents or gateways and without modifications to endpoint or servers.

    ForgeRock provides an identity platform to helps global brands, enterprises and government entities build secure, customer-facing relationships across any app, device or thing, user can use online identities to grow revenue, extend reach and launch new business models, and the company.

    With IdentityNow, the modern SaaS identity governance solution, you can control security, compliance, and growth. Empower your employees while securing ALL of your digital identities as they access ALL applications and ALL data across your hybrid IT environment.

    Social-ID for CIAM, a solution to authenticate and to register customers at Website, Mobile apps and Wifi portals.

    High expectations to deliver at lightning speed is leading to applications being used outside the visibility of IT. Identity-as-a-service (IDaaS) can help you stay on top of cloud adoption and enable an experience your workforce will appreciate.

    The Drawbridge Identity Graph transforms customer data into a powerful competitive advantage. Advanced machine learning on 100 billion edges gives you the ability to perform advanced queries and construct identities with higher fidelity than ever. Our industry-leading technology sets our graph apart and empowers you to see people as people, not just a set of links. Unmatched scale and coverage: We offer the industry’s highest coverage of consumers and connected devices, extending across 80% of

    FusionAuth provides enterprise-ready auth, registration, login, MFA, SSO, user management and more. 100% free for unlimited users. Built for developers, it installs in minutes for any size web or mobile application from start-up to unicorn to enterprise. FusionAuth provides secure, single-tenant, on-prem or private cloud identity with social login, custom emails with localization, customizable registration branding, group-based authentication and more. Deploys on macOS, Linux, Windows, and cloud

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