# CyberArk Workforce Identity Reviews
**Vendor:** CyberArk  
**Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 130
## About CyberArk Workforce Identity
CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity, organizations can secure workforce access to applications, endpoints, and infrastructure and protect themselves from the leading cause of data breaches – compromised credentials. CyberArk Identity is part of the CyberArk Identity Security Platform. Built for the dynamic enterprise, CyberArk Identity Security Platform secures access for any identity to any resource or environment from anywhere using any device. The CyberArk Identity Security Platform enables operational efficiencies with a single admin portal, streamlines meeting compliance requirements with unified audit capabilities, and delivers Identity Security Intelligence for continuous identity threat detection and protection. Workforce Access solutions: • CyberArk Single Sign-On (SSO) is an easy-to-manage solution for one-click access to your cloud, mobile, and legacy apps. CyberArk SSO enables a secure and frictionless sign-in experience for both internal and external users that adjusts based on risk. • CyberArk App Gateway is an add-on to our Single Sign-On solution that enables VPN-less access to legacy applications. It allows companies to set up per-application, per-user access to individual legacy applications hosted on-premises. • CyberArk Adaptive Multi-Factor Authentication (MFA) helps strengthen security and prevent attacks involving compromised credentials by requiring users to present multiple forms of evidence to gain access to your applications. Unlike traditional MFA solutions, CyberArk Adaptive MFA uses AI-powered behavioral analytics and contextual information to determine which authentication factors to apply to a particular user in a specific situation. • CyberArk Secure Web Sessions is a cloud-based service that enables organizations to monitor, record, and audit end-user activity within high-risk and high-value web applications. Security and compliance specialists can use Secure Web Sessions to search recorded sessions using free text input and quickly filter events by users, dates, and actions. • CyberArk Workforce Password Management is an enterprise-focused password manager providing a user-friendly solution to store business application credentials in a centralized vault and securely share them with other users in the organization. Identity Management Services: • CyberArk Identity Lifecycle Management provides an easy way to route application access requests, create application accounts, manage entitlements for those accounts, and revoke access when necessary. • CyberArk Identity Flows is an identity orchestration solution that improves security, efficiency, and productivity by automating identity data and events. With Identity Flows, organizations can orchestrate complex identity management processes and synchronize identity data across diverse applications, directory stores, and repositories. • CyberArk Identity Compliance solution continuously discovers access, streamlines access certifications, and provides comprehensive identity analytics. Identity Compliance automates manually intensive, error-prone administrative processes, ensuring all workforce and privileged access rights are properly assigned and continually certified across enterprises.



## CyberArk Workforce Identity Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of CyberArk Workforce Identity, highlighted by its intuitive UI and streamlined processes. (14 reviews)
- Users love the **efficient user access reviews** and modern UI of CyberArk Workforce Identity, streamlining access management. (6 reviews)
- Users praise the **intuitive design** of CyberArk Workforce Identity, enhancing usability across diverse teams and improving security. (6 reviews)
- Users highlight the **responsiveness and friendliness of customer support** , making interactions smooth and efficient. (5 reviews)
- Users appreciate the **efficient access review capabilities** of CyberArk Workforce Identity, enhancing monitoring and management for authorized users. (4 reviews)
- Security (4 reviews)
- Setup Ease (4 reviews)
- Automation (3 reviews)
- Ease of Implementation (2 reviews)
- Easy Setup (2 reviews)

**What users dislike:**

- Users feel the **missing integrations** limit functionality, with inconsistent dashboard capabilities and data access across platforms. (4 reviews)
- Users find **integration issues** challenging, with limited platform support and cumbersome manual processes affecting productivity. (2 reviews)
- Users desire **more automation** in CyberArk Workforce Identity, as manual processes hinder efficiency and integration. (2 reviews)
- Users feel the product lacks **integrations and customization options** , limiting functionality with certain legacy platforms. (2 reviews)
- Users find it frustrating that **some processes remain manual** , hindering integration with applications unable to use the extension. (1 reviews)
- Error Handling (1 reviews)
- Implementation Difficulty (1 reviews)
- Inefficient Processes (1 reviews)
- Insufficient Information (1 reviews)
- Learning Curve (1 reviews)

## CyberArk Workforce Identity Reviews
  ### 1. Fast User-Device Linking, Needs Installation Speed Boost

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dominika T. | Cybersecurity Engineer - Data Protection, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about CyberArk Workforce Identity?**

I like how fast CyberArk Workforce Identity works. You just put in the search for the name of a user or device, and you get the answer if it's connected in just a few seconds. It's also helpful for checking if any installed tool, like CrowdStrike, is visible on the machine. The setup process is simple too.

**What do you dislike about CyberArk Workforce Identity?**

Sometimes it takes a while to see if Anatul had been installed. Just to check-in the server output first.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

I use CyberArk Workforce Identity to check if a user is assigned to a device, verifying device-user association and installed tools quickly. It's fast and lets me see connections in seconds.

  ### 2. The way Access Reviews should be!

**Rating:** 5.0/5.0 stars

**Reviewed by:** kam n. | Sr. Identity Governance Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about CyberArk Workforce Identity?**

Simply put is about Access Review done right. Zilla is excellent with Access Review, they are not pretending to be other things but just Access reviews.

**What do you dislike about CyberArk Workforce Identity?**

It is still maturing and growing. Would love to see more dashboard capabilities or api into a BI tool would be a nice feature

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Automation of Access Reviews and the ease of integration

  ### 3. Zilla is easy to implement and to use!  It works as advertised.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about CyberArk Workforce Identity?**

The platform is relatively intuitive and works as demonstrated.  Our system owners even like it and have been complying with their review tasks.  Implementation-wise, it was the easiest implementation I have ever participated in. Customer support is excellent too.

**What do you dislike about CyberArk Workforce Identity?**

Needs more integrations (they offered integrations for around 70% of our platforms).  Some of our legacy platforms were annoying to get the data from.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Zilla helps us with role-based access control.  It allows us to identify systems in which there are unexpected privileged accounts, and to ensure that provisioning and de-provisioning occurs in a timely fashion.

  ### 4. Access Reviews Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about CyberArk Workforce Identity?**

It's considerably sped up our user access review process and has a nice, modern UI. No more spreadsheets for us!

**What do you dislike about CyberArk Workforce Identity?**

Upkeep and data sanitation can be tedious.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Primarily user access reviews. Zilla quickly allowed us to automate the process in a few key areas, such as data collection and automating portions of the review itself, significantly reducing the time our stakeholders require to complete reviews. The out-of-the-box integrations are simple and easy to configure, and Zilla offers excellent tools for data collection if API syncs are unavailable for a specific system.

  ### 5. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about CyberArk Workforce Identity?**

Zilla automated what my team had to do manually!   By managing user identities across various systems and applications within my organization.  I found the application had lots of flexibility for our use case.

**What do you dislike about CyberArk Workforce Identity?**

Nothing!  Zilla Security works great for us.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Zilla offers invaluable audit and compliance reports, furnishing irrefutable evidence to uphold our regulatory obligations. With its robust access management feature, Zilla effectively safeguards against unauthorized access to sensitive data and systems, simultaneously reducing application costs per user. Furthermore, Zilla significantly aids in regulatory compliance efforts by securely providing an immutable audit trail, meticulously documenting each stage of our access review process.

  ### 6. Zilla helps audit access to multiple systems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chase S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about CyberArk Workforce Identity?**

My favorite aspect of Zilla security is that it is a centralized location for all Vail Health users and the applications that they use. Before Zilla my organization had no way of auditing who had access to certain applications that are not tied to okta/AD.

**What do you dislike about CyberArk Workforce Identity?**

I dislike the fact that some processes in Zilla are manual. For example the mapping of users and integrating applications that are not capable of using the ZUS extension.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Zilla is helping me with access reviews. Before Zilla we never had a process for reviewing access to applications that are not tied to okta/AD.

  ### 7. Have had nothing but positive things to say about using Zilla.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hubert H. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 15, 2024

**What do you like best about CyberArk Workforce Identity?**

Ease of setup of access reviews.
Ease of use to the reviewer for performing reviews. 
Responsiveness of customer support to support requests.
Friendliness of the Zilla team. 
Continuous improvements or options in the tool.

**What do you dislike about CyberArk Workforce Identity?**

Some areas allow for the download of a large csv and others do not. 
Some screens expand to 500 lines others do not.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

The main use is for compliance requirements. We perform around 15 reviews a quarter using Zilla and the number keeps growing. It has helped the organization maintain compliance with our required regulations and controls.

  ### 8. Zilla Security- Enhanced automation of access control management.

**Rating:** 5.0/5.0 stars

**Reviewed by:** SYED ZAFFAR M. | University Faculty/ Management of resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2024

**What do you like best about CyberArk Workforce Identity?**

We integrate Zilla security in our higher education institution to allow authorized students and subscribers access to academic resources, documents, projects and presentations. They frequently share their assignments and updates with group members remotely. This application helps us to monitor and control access management.

**What do you dislike about CyberArk Workforce Identity?**

So far, we have not faced any technical issues with this application.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

It provides the identity and details of all users who access our resources and automates the authorization management. Any misadventures will be detected and barred.

  ### 9. Great for executing user reviews for your financial systems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris E. | Director, Enterprise Applications, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about CyberArk Workforce Identity?**

Zilla allows me to quickly provide leadership the tools to approve the access of many financial systems users.  It also confirms that they have enabled Active Directory accounts on the network.  I am able to include a lot of information about each user, which makes their job of approving them even easier.  The Zilla support team has gone above and beyond to support us and help us better use the product.

**What do you dislike about CyberArk Workforce Identity?**

I haven't found anything that I don't like yet.  We are just now continue to expand our use of this product.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Annual and semi-annual user access reviews required for audit.

  ### 10. PPFA - Zilla reivew

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about CyberArk Workforce Identity?**

Zilla Security is easy to use; they have fast and efficient customer services. The implementations are quick and integrations are seamless.

**What do you dislike about CyberArk Workforce Identity?**

Zilla has limitations relating to application reviews, which makes it difficult to manage our admin/user account environment. We also cannot simultaneously review admin users and inactive users t the same time.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

User provision and access governance tolls streamline our processes of managing user access across our organization. This is helpful relating to auditing onboarding and offboarding processes. We also like that we can review appropriate access levels and ensure least privilege.

  ### 11. Zilla is a great tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jordan E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about CyberArk Workforce Identity?**

Zilla provides several things that we really need and don't otherwise have:

1. A view into what users are in what tools/systems without having to have everyone be an admin in those systems directly
2. A view into what permissions each user has and a way to audit those
3. A great view for offboarding employees when they leave -- it helps IT track down accounts they may not otherwise know about.
4. Zilla Universal Sync is easy to use and intuitive for discovering and auditing users in apps that aren't supported natively in Zilla.

It has improved our overall security posture. Many of our users and admins are very excited about its capabilities.

**What do you dislike about CyberArk Workforce Identity?**

Using Zilla requires some order:

1. Zilla can't track what it doesn't know about. In our (small) organization, departments often have their own separate accounts/relationships that aren't centralized. Finding and putting all of these in Zilla takes significant time, due to our own unorganized nature
2. If you aren't regularly running audits, Zilla won't fix your security problems for you. This, again, is more of an organization issue than a Zilla issue. It does mean more work on our end, but it's work we should already be doing and Zilla makes it much easier!

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Zilla is overall solving two big problems for us:

1. Who has what accounts and where
2. What permissions do they have, and can we reduce/change those

It benefits us greatly when we remove outdated accounts that are no longer needed, and removing unneeded permissions greatly helps us reduce our risk profile.

**Official Response from Robin  Stone:**

> Thank you for sharing your positive experience with Zilla Security! We're glad to hear that our tool has been able to provide the features you need, such as user visibility, permissions auditing, and offboarding support. We appreciate your feedback and are thrilled that it has improved your overall security posture.

  ### 12. Great Product for Access Reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmad J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about CyberArk Workforce Identity?**

The easy connections to our core applications

**What do you dislike about CyberArk Workforce Identity?**

I wish there could be automated remediation

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Zilla has given us a better more streamlined approach to a previous manual process.

  ### 13. I have one year experience on CyberArk tools to manage my organisation identity & access management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kush Kumar K. | System Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about CyberArk Workforce Identity?**

CyberArk provide best security features for elevated account as well as normal user account from malware and unauthorised access.

**What do you dislike about CyberArk Workforce Identity?**

I didn't like password lock features for server password management, it is very complex and worst experience and sometimes password is not updated on daily basis according to different time zones.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

CyberArk is basically user for password management of elevated account and servers as well as user account.

  ### 14. Outstanding tool for PAM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about CyberArk Workforce Identity?**

The CyberArk Identity tool has various capabilities such as managing the privileged accounts, providing secure access to resources which are using the privileged credentials, Centrally administer and monitor the security policies. Record each session along with ability to view recorded session for linux machines.

**What do you dislike about CyberArk Workforce Identity?**

Frankly there is nothing much to dislike about CyberArk Identity but one area where they can improve is in managing the redundancy while connecting to resources. As it's a Cloud solution so at times there is slight delay in getting the response back.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

CyberArk Identity enables us to have control over all the Privileged accounts and also it provides us the capability to monitor each of the sessions and this inturn helps in auditing as well.

Along with that CyberArk Identity works very well to prevent the Ransomware attacks.

  ### 15. Simple, easy, effective solution to our compliance needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meagan B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about CyberArk Workforce Identity?**

The team is helpful and responsive. Our implementation was smooth and orderly (ask for Mike!). The product is inuitive and easy to use, which is very important for our large user base across IT, compliance, and business teams

**What do you dislike about CyberArk Workforce Identity?**

I don't have any complaints, but an area for improvement would be to better connect us to other customers/users of Zilla. We might be able to apply lessons learned. Also, very minor thing, dark mode would be a great setting option

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We are subject to a range of compliance frameworks. Many of these frameworks have overlapping controls for access certification. Zilla Security has allowed us to automate our manual process for access certification. Our access certification process involves a wide range of business roles in the organization, so it is important that users of varying technical ability can use the tool without any complication. The auditor evidence capabilities reduce a lot of back and forth in the process as well

  ### 16. CyberArk : The Platform to secure your Organisation and Application

**Rating:** 4.0/5.0 stars

**Reviewed by:** DHIRAJ S. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 02, 2023

**What do you like best about CyberArk Workforce Identity?**

CyberArk provides you with an easy user interface to connect with your machines. Also, it gives the environment for scalable security and RBAC. It gives you the Password, which is not easily cracked.

**What do you dislike about CyberArk Workforce Identity?**

Integration of CyberArk with other applications would be challenging and complex, which would be difficult to manage and integrate with other complex IT operations.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Using Cyberark, we can provide access to the External team; maybe some time out of an organization, you need to give access to the Machines, in such a scenario Cyberark makes that flow smooth and easy to use.

  ### 17. Zilla has helped us automate and streamline access reviews

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steve K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about CyberArk Workforce Identity?**

Zillas has provided a clean user interface and a platform that our users have found easy to work with.  They respond quickly to our tickets and requests, and their customer support is a pleasure to work with.  They release features and enhancements regularly.

**What do you dislike about CyberArk Workforce Identity?**

Zilla is still a young company, and the product is in the middle stage.  There are bugs, which are rarely blockers in our operation but which do effect us.  Zilla's customer support is very responsive and helpful in getting these resolved.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Before we bought Zilla, we did not have a centralized, auditable system for user access reviews.  We are now benefitting from the ability to construct quarterly access reviews campaigns for our most sensitive systems and involve all the stakeholders without a lot of manual work.

  ### 18. CyberArk Identity Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shubham J. | IT Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about CyberArk Workforce Identity?**

CyberArk Identity is a very Demanded tool Due to its features like Security, and privileged access control which helps us to secure the resource access as per need only.

**What do you dislike about CyberArk Workforce Identity?**

On the security pupose tool is too good but i think they can work on their User interface part and make it frendly for user also the reporting feture should have option to make presentable reports to understand better.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

CyberArk Identity is the tool provides Common plateform to monitor Identity Access for all the resouces at one place. we can also provide or remove access of users and resouces as per security needs.

  ### 19. Solid Solution with ease of use.  Running right away

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter B. | Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about CyberArk Workforce Identity?**

Simple to use.  Great UI and the logic makes perfect sense.  The setup is easy and the value is right away.  The automation of timing of review is very helpful and strong.

**What do you dislike about CyberArk Workforce Identity?**

I would like a place to see how others use this tool.  What is considered best practice and how to achieve that.  I feel on my own about how I design and gather results.  Don't get me wrong.  Zilla solves all of my needs.  I'm just curious on how others use it?  Maybe I'm missing portions of the tool.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Access reviews is the main solution.  The scheduling of access reviews is very solid and used strongly by me.  So a scheduled quarterly access review is extremely easy to setup and use.

  ### 20. CyberArc best security identity application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Niwed K. | Salesforce Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2023

**What do you like best about CyberArk Workforce Identity?**

One of the trusted sources to protect the environment which helps to protect your platform application and network infrastructure resources from anywhere using any device

**What do you dislike about CyberArk Workforce Identity?**

When it comes to security the platform itself needs to be secure in a such manner that some time its downside is its best security policy,one needs to understand and accept the  less time out period

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Accessibility of services or servers at the same time is feasible for user and make parallel muti tasking without any delay and saves time by executing multiple tasks simultaneously

  ### 21. Zilla is a great security product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sean M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about CyberArk Workforce Identity?**

I recently started using the Zilla Security product, and I am highly impressed with its functionality and ease of use. The user interface is intuitive, and the features are robust, making it easy to manage and monitor my organization's security. The real-time alerts and comprehensive reporting capabilities have helped me quickly identify and resolve potential security threats, giving me peace of mind that my data is protected. I highly recommend the Zilla Security product to any organization looking for a reliable and comprehensive security solution.

**What do you dislike about CyberArk Workforce Identity?**

i cannot think of anything I dislike about Zilla security at this time. It seems to check all the boxes we need to conduct business and ensure our systems remain safe.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Zilla is helping our organization solve network security threats, data protection, and ensuring we're compliant with various security standards. The features it provides has had a significant impact on our organization.

  ### 22. Zilla Security Access Management Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robin H. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about CyberArk Workforce Identity?**

The level of attention during the POC has been far surpassed during the implementation phase. The support and flexibility has been a great experience

**What do you dislike about CyberArk Workforce Identity?**

There were a few functions unique to our access that the system was not designed for. They are working with us to get them added so, the things I don't like will disappear.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Managing a large number of access reviews.

  ### 23. Best management tool for user account creation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jhon Emil V. | Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about CyberArk Workforce Identity?**

We are using it for account creation and it really helps us for easy password rotation which we do it manually before.This tool is very firm and it continues to evolve.

**What do you dislike about CyberArk Workforce Identity?**

The initial setup and configuration is difficult but we were able to finish the migration with the help of their support team.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

This tool is expensive and the documentation is not that helpful. We needed to call a support team for us to proceed.

  ### 24. Cyberark identity tool review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about CyberArk Workforce Identity?**

Cyberark identity is a perfect access management solution for organisation for least access principle and to monitor privileged change activity with amazing features .

**What do you dislike about CyberArk Workforce Identity?**

There are no major downsides I have found related to Cyberarc . If there are any challenge there is always support team ready to help us to solve all the problems

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Monitoring privileged changes by admins is key security problem which is solved by Cyber ark .
Along with that using approval process , recording activity logs are some great features for any security team

  ### 25. "Best Tool For PAM - CyberArk Identity"

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about CyberArk Workforce Identity?**

CyberArk Identity is best tool for Identity & Access Management and it has best User Interface and its aslo easy to understand.

**What do you dislike about CyberArk Workforce Identity?**

Nothing as Such to dislike about CyberArc Identity.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

CyberArk is helping us in User Management and Access Management.

  ### 26. Excellent Tool for Streamlining User Access Reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about CyberArk Workforce Identity?**

Zilla has made the process of performing user access reviews automatic and easy for both technical and non technical reviewers.

**What do you dislike about CyberArk Workforce Identity?**

Additional proactive notifications or remediations based on elevated access changes would be nice rather than waiting on reactive reviews.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

In previous roles, performing required user access reviews for regulatory purposes and general security best practices was a slog. Zilla makes it easy.

  ### 27. Cyberark Identity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about CyberArk Workforce Identity?**

One of the best reason why having a CyberArk Identity is one our organization was able to handle identities/user securely. It manages users password as well as monitors activity to prevent inside threats in our organization.

**What do you dislike about CyberArk Workforce Identity?**

Most of the time when issues occurred, support team are too slow to respond.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Having CyberArk Identity helps our company to monitors users as well as the hassle of logging in to different applications. Having an CyberArk SSO and MFA is the best security that our company has.

  ### 28. Best IAM solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Inturi H. | Advanced Application Engineering Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about CyberArk Workforce Identity?**

User interface and better scalability it allows us to write custom code and also it provide suggestions while approval

**What do you dislike about CyberArk Workforce Identity?**

It's better if it includes even more inbuilt features

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

It's main area of use in identity and access management

  ### 29. Great upgrade to prior solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel W. D. | Governance and Compliance Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about CyberArk Workforce Identity?**

The solution is very intuitive for users to understand and utilize. The most common term we hear from our users is that it is easy to use.

**What do you dislike about CyberArk Workforce Identity?**

There isn't a way to customize existing reports or create custom reports.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Vague and partially complete reviews.
Convoluted tracking.

  ### 30. Streamlined Access Reviews

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about CyberArk Workforce Identity?**

If you are a heavy cloud-using org, the API integrations are a true time saver and significantly streamline the audit process. The Support and Product teams are easy to work with and responsive.

**What do you dislike about CyberArk Workforce Identity?**

Complex identity environments can be challenging. Multi-tenant, multi-domain and high rate of identity change has created several instances of manual account cleanup instead of automatically matching users to identities.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We use Zilla to help automate the quarterly access reviews. We can download and provide documented and detailed evidence to our auditors in just a few seconds.  Using Zilla has made our reviews more accurate in less time, allowing us to cover many different systems without additional staff.

  ### 31. Access reviews made easy or at least easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roger R. | Senior Director Information Security and Chief Information Security Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about CyberArk Workforce Identity?**

The best thing about Zilla is that it didn't take a lot of technical experience to get started.

**What do you dislike about CyberArk Workforce Identity?**

Zilla isn't a magic wand that will just clean up your data, it took some time to get our data into the right format, but once it was, it was easy to manage the process.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Made provisioning and cleanup of accounts much easier and automated access reviews.

  ### 32. I used cyber ark and its very good identity platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jigyashu S. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about CyberArk Workforce Identity?**

It provides secure platform to manage application access. Its very secure and easy to use

**What do you dislike about CyberArk Workforce Identity?**

Sometimes its not easy to use and create IAM rules

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Its solving security of privileged account in my company

  ### 33. Intuitive and beautiful.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about CyberArk Workforce Identity?**

Excellent UI and is very easy to use compared to its competitors. User access reviews are now a breeze. The Zilla team is easy to work with and feature requests are taken very seriously.

**What do you dislike about CyberArk Workforce Identity?**

More application integrations would be nice.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

The speed at which user access review campaigns can be created allows us to complete them more frequently.

  ### 34. Amazing plataform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian G. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about CyberArk Workforce Identity?**

Easy to use, improve the Security checks, Active directory integrable.
Real time results.

**What do you dislike about CyberArk Workforce Identity?**

not have items for this section. for me all features are good

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Update the active directory and update the users positions or roles

  ### 35. CyberArk- The Best IAM (Identity Access Management) Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bhuwan C. | Technical Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2022

**What do you like best about CyberArk Workforce Identity?**

CyberArk is the best Identity & access management tool;  CyberArk solutions start from Multifactor Authentication, then SSO &  IAM Solution. 
Being used by fortune 500 companies & known as a leader in Gartner Leader Quadrant . CyberArk have a mission with provide modern approach to Identity security anchored on privilage to protect agains modern cyber threats .

**What do you dislike about CyberArk Workforce Identity?**

CyberArk does not have that much penetration in the Global market as industries peer sometimes have support issues coming in pictures. However, still, they have an excellent TAC team that prompts to support each technical problem.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We wants to access of our server to be secure and authenticate verify every users & their devices & autherize, just in time just enough privilege to the users.
We also wants to monitores all access with secure way & record or audit all the activites .

  ### 36. Great concept and works great when not glitching or bugging out.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about CyberArk Workforce Identity?**

I like how integrated the CyberArk Identity platform is, and how it is also multiple platform compatible.

**What do you dislike about CyberArk Workforce Identity?**

There are a good amount of bugs/glitches.

**Recommendations to others considering CyberArk Workforce Identity:**

If your looking for a good secure system to house the sofware for your employees to do their jobs, this is a great platform.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

I use CyberArk Identity to get access to the systems I need to solve customer and client technical issues.

  ### 37. Best and easiest password reset tool i've ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2020

**What do you like best about CyberArk Workforce Identity?**

Idaptive makes resetting password simple across all integrated software.Ive never experienced a delay with this, which is more than i can say for a lot of other password management systems.

**What do you dislike about CyberArk Workforce Identity?**

not much to dislike. Its a great software and really makes password reset functions super easy and quick.

**Recommendations to others considering CyberArk Workforce Identity:**

No recommendations aside from use it!

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Password resets are the main problem. This reduces lag between executing the reset and being able to log into linked user accounts.

  ### 38. Idaptive SSO + MFA + MDM

**Rating:** 5.0/5.0 stars

**Reviewed by:** DavidM M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about CyberArk Workforce Identity?**

All three of their products that we use from idaptive work great, we've been using their SSO / MFA for about 3 years now and really like the features.

**What do you dislike about CyberArk Workforce Identity?**

The MDM piece has a few features we would like to see added in the future, as well as setting up maybe a first enrollment profile, but aside from that its a very good product.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We heavily rely on the MFA piece, it has protected us from many email security threats.

  ### 39. Idaptive gives you a good option for your work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cynthia A. | Bachelor of Science, Computer Science, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about CyberArk Workforce Identity?**

This incredible tool is ideal because it allows me access to services with an adaptable section and gives me ample support for a variety of applications. It also gives me a very essential and very useful support to solve situations in a faster way. And above all I have the possibility to add additional functions since they are very good and very easy to implement. It is even a very reliable and safe tool where I get an important function since it is easy to integrate with other programs.

**What do you dislike about CyberArk Workforce Identity?**

No inconvenient has been presented to me at this time since the technical situations have been resolved quite quickly. Otherwise I would like them to implement more applications since they are very good.

**Recommendations to others considering CyberArk Workforce Identity:**

Idaptive is great because it adapts very well to the integration of applications and has a very easy to use configuration since its possibilities for configuration are very useful. It is really very suitable for IT systems and a unique login in addition to allowing you to share applications with other users without having to connect a corporate account.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We use excellent service because it has given us great help in the centralization of information and applications as it provides us with a unique login experience for many applications. And on the other hand to obtain multiple options for groups or roles to connected applications. We emphasize that Idaptive is the best for our current and future needs and that it offers us good benefits in the company.

  ### 40. Security and high caliber tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Astrid M. | Bachelor's degree Field Of StudyBusiness Administration and Management, General, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2019

**What do you like best about CyberArk Workforce Identity?**

Support and account management is the best thing I have experienced with this program. It is very good resolves in great shape the requests. I liked multifactor authentication before accessing centralization. With this feature, I am sure that my account is secure and that nobody can access it. The administration of the platform is also very intuitive because the new user interface is friendly. It is good to note that the ability to manage passwords for applications is very fast and of great maneuver.

**What do you dislike about CyberArk Workforce Identity?**

I do not like that certain integrations are left out; There are several applications that can be integrated, which would be great to be able to establish strategic synchronizations and with greater security. A particular fact that I could observe is that the advanced tab in the configuration of the application is not easy to use, especially if a person does not have a coding fund.

**Recommendations to others considering CyberArk Workforce Identity:**

Suitable for many companies, it is very receptive to feedback with its support. He solve challenging problems and give tons of security to anyone who needs confidence in their workflow. Check it yourself with its use.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

In our company, its use has allowed us to have a unique session which gives us a lot of security and confidence. We chose this program at the time since we were not safe and with high threats of violation to our integration to the web. We can join macs to the domain without any setback, this we did not expect at all. However, we take advantage of this function and we liked the results.

  ### 41. Quick and simple multi-site sign-in

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cailin K. | Visitors Services Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2019

**What do you like best about CyberArk Workforce Identity?**

Idaptive makes it so easy for us to easily and quickly sign in to all the sites we need to use at any and all of our locations onsite.

**What do you dislike about CyberArk Workforce Identity?**

It can sometimes forget passwords and usernames and need to be reset, but this is rare and not that difficult to work around.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We have several worksites throughout the Park and Idaptive makes it simple for us to quickly sign in and access all of our websites and information in one fell swoop. It cuts back on time wasted and easily forgotten passwords and sign-ins.

  ### 42. Great Product Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about CyberArk Workforce Identity?**

Idaptive has a great interface, easy to use and very intuitive, Everything is on one menu that you can drill down to what you want

**What do you dislike about CyberArk Workforce Identity?**

Provisioning is limited to specific vendors and needs improvement

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Email Authentication, MDM solution, MFA Authentication, Email federation, Single Sign on

  ### 43. Satisfied with Centrify.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edgardo D. | Sr. Systems Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2018

**What do you like best about CyberArk Workforce Identity?**

What I like most about Centrify DirectControl is the centralize control I have over various Unix objects.  The Centrify tools have exponentially increased the value I can provide to my employer, by allowing me to manage users, machine and various technologies at scale.  Additionally, I'm very satisfied with the quick response to support requests.

**What do you dislike about CyberArk Workforce Identity?**

I don't have any complaints, but I would recommend having a collection of examples of how to do admin tasks using automated ways, either through the CLI tools, adedit, powershell modules or the API. That would help me be more efficient since it's very time-consuming to search and peruse the Centrify community for information, that sometimes is outdated or is not supported by an older version of the product.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Some of the challenges that I have been able to solve using Centrify are user access control, access to network shares for both Windows and Unix clients, limit the proliferation of privileged users and the central management of sudo commands.

  ### 44. Centrify SSO 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2018

**What do you like best about CyberArk Workforce Identity?**

Ability to start out with a single use case and scale up as needed, other SSO providers require and all or nothing licensing approach. They will work with you to get you setup and if you have additional use cases they will work with you on them. Centrify requested that I write a review and Centrify will provide an incentive to complete the review, all my views and ratings are accurate to my experience.

**What do you dislike about CyberArk Workforce Identity?**

Pricing is a little hard to understand but the account reps work with you to get through it. Provisioning accounts into connected apps can be a challenge. Centrify requested that I write a review and Centrify will provide an incentive to complete the review, all my views and ratings are accurate to my experience.

**Recommendations to others considering CyberArk Workforce Identity:**

I would recommend it, I like that they will work with you to get you going and the will go through the product options and help you through it. The part that I struggle with is the information that Centrify pulls from your directory, that is not clearly documented but support is helping me through it. Centrify requested that I write a review and Centrify will provide an incentive to complete the review, all my views and ratings are accurate to my experience.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We are able to use it for a SSO for our ticketing solution we are implementing at first but will be expanding into other connected apps in the future for some departments with a lot of credentials. Also we will be using it to meet a compliance requirement for MFA. Centrify requested that I write a review and Centrify will provide an incentive to complete the review, all my views and ratings are accurate to my experience.

  ### 45. Superb Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rolan  B. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2018

**What do you like best about CyberArk Workforce Identity?**

The Multi Factor Authentication before you access the centrify is what I loved to it most. With this feature, I'm confident that my account is safe and no  one can access it.  One more thing is the single sign on features, which i can access all my important application in just one click. Imagine how convenient is that!

**What do you dislike about CyberArk Workforce Identity?**

I think this is  not dislike but room for improvement, it's much better if we develop the GUI of the centrify, more catchy and not so plain interface would be great.

**Recommendations to others considering CyberArk Workforce Identity:**

Its very recommended, easy to use, safe account because of multifactor authentication. 

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Single sign on feature, with this user that has issue remembering different kind of password was resolved. It help them to memorize just one password for different application. 

  ### 46. Great Identity Provider

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ivan T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2018

**What do you like best about CyberArk Workforce Identity?**

The ability to deploy lot´s of applications using SSO with SAML protocol with is widely used and to deploy in house applications via Centrify portal so that users don´t need to use VPN. The administration of the platform is also very intuitive because the new UI friendly.

**What do you dislike about CyberArk Workforce Identity?**

Reports are difficult to create because we have to manually create SQL querys to check for results. There are no desktop solution for MFA. 

**Recommendations to others considering CyberArk Workforce Identity:**

Gartner leader in Identity and robust platform. Lot´s of features in just one platform and many configurations available

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

The main problem was that every new application had their own credential. It was hard to keep track of our users credentials security. Our users were also having a bad experience to login because of the many different credentials.

  ### 47. Complete Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carl Dean C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2018

**What do you like best about CyberArk Workforce Identity?**

What I like best with Centrify is the ability to manage passwords for the Apps/Services where we had SSO enabled. Previously, we are using LastPass enterprise to manage passwords. We've taken advantage of Centrify's ability to store login credentials and logging into apps/services had been a click away from the portal.

**What do you dislike about CyberArk Workforce Identity?**

Not really Centrify itself but the Android app. Some permissions that are enabled when I choose to allow it on a smartphone, in my opinion, are more of privacy concern. Granular permission should be implemented. Until then, I would stick with Google Authenticator for OTP/2FA.

**Recommendations to others considering CyberArk Workforce Identity:**

Centrify provides a complete solution for Security and Access Management for your organization. Read my review and give it a try!

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We are using Centrify in our organization for SSO, cloud identity and access management. It was just in the first quarter this year that we realized that Centrify can also provide MFA and could function as Password Manager for apps and services that we are using. 

The benefit we've realized is that we could take advantage of the feature and eliminate certain services that we are paying for that Centrify already provides. We're able to save without impacting the services we use in our organization.

  ### 48. SSO, SAML, MDM, and a Whole Lot More

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron M. | Technical Specialist III, Insurance, Enterprise (> 1000 emp.)

**Reviewed Date:** January 19, 2018

**What do you like best about CyberArk Workforce Identity?**

We began using Centrify just for federating with Office 365, but we soon found many more features that were incredibly useful.  Beyond the technical features, the support and account management is the best I have experienced with any IT company.  I really cannot stress enough how amazing their support team is and how they truly believe in building a partnership with you.

**What do you dislike about CyberArk Workforce Identity?**

We really haven't found anything to dislike.  We of course have run into  problems over the several years we have been customers, but every situation has been handled quickly and professionally.  Centrify is also excellent about proactively notifying their users of potential issues.

**Recommendations to others considering CyberArk Workforce Identity:**

It can take days to get ADFS setup correctly.  It can also take days to get some of the competitors' solutions setup for an evaluation, but it literally took about 20 minutes to implement Office 365 federation with Centrify.  Ask for an evaluation and you will get excellent free technical experience and the solution works much better than expected.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We use Centrify for federation with Office 365, MDM for iOS and Android devices, custom user portals, shared web application bookmarks, granular MFA, OAuth, and SAML assertions.

  ### 49. A great solution to bring all at one place

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2018

**What do you like best about CyberArk Workforce Identity?**

The best part about it is we make use of it to login to all different applications with a single click, no hassle of keying in your credentials every time.

Just bookmark centrify and login as the first thing on your browser.
We have been using it for Single Sign on functionality and integrated it with various apps. They all work like charm.
We are using it get the mac machines added to the domain too.
There is sync feature which we make use of to sync people from Workday to Active directory which gives us the automation of not creating the user in Active directory but to get them created on its own as soon as the user's onboarding process get completed.

**What do you dislike about CyberArk Workforce Identity?**

one thing which centrify can improve upon is to have large catalogue of pre built application.
Rest of the things all apears good for the moment, may be we can get to know more on it as we make use of it on a daily basis.

**Recommendations to others considering CyberArk Workforce Identity:**

Great solution if you are looking to use single sign on and have macs to work with.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

Single sign on
Joining macs to domain

  ### 50. Centrify - Worth a look for your Multifactor/SSO needs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2018

**What do you like best about CyberArk Workforce Identity?**

Centrify support is very good, the product was priced better than it's competitors (Okta/Duo) and it had more features out of the box.

**What do you dislike about CyberArk Workforce Identity?**

Centrify lacks the 'Vendor Application Catalog' that other vendors like Duo and Okta have where they are already pre-configured to work out of the box with many online platforms.   They have a limited selection of pre-built configs for the most popular online apps.  However, support is good about working with the customer to configure SAML access to most systems even though they aren't pre-built in a catalog.

**What problems is CyberArk Workforce Identity solving and how is that benefiting you?**

We utilize Centrify heavily for Multi-factor protection for our company resources.  We chose Centrify over Okta and Duo because of the many authentication options available to the user and the overall user experience when logging in.  Their login process via Radius or web login was very smooth and understandable for our users.  We also utilize the system heavily to do 'Same Sign-In' where all company resources are accessed using the staff's email address and network password.  Reduces the amount of passwords staff must remember.


## CyberArk Workforce Identity Discussions
  - [What are the benefits and drawbacks of using CyberArk Identity for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-cyberark-identity-for-identity-and-access-management)

- [View CyberArk Workforce Identity pricing details and edition comparison](https://www.g2.com/products/cyberark-workforce-identity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A10%3A25+-0500&secure%5Bsession_id%5D=11c0b9d9-110b-4755-a4c8-962a38fceb82&secure%5Btoken%5D=3bf4e0168071b5911358e6ca5b64a7a79f2073e1fc16127d3302bf8ffe574aea&format=llm_user)

## CyberArk Workforce Identity Features
**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)

**User on/off Boarding**
- Self Service Access requests
- Smart/Automated Provisioning
- Role Management
- Policy Management
- Access Termination
- Approval Workflows

**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Risk-Based Authentication

**Access Control**
- Role Management
- Access Termination
- Remote Access
- Partner Access

**Integration**
- Uses Open Standards
- Mobile SDK
- Workforce Authentication
- Customer Authentication

**Administration**
- Bi-Directional Identity Synchronization
- Policy Management
- Cloud Directory
- Application Integrations

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking

**Functionality**
- FIDO2-compliant
- Works with hardware security keys
- Multiple authentication methods
- Offline or no-phone solution

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**Monitoring**
- Investigate
- Monitoring
- Misconfigurations
- Integrate
- Visability

**Agentic AI - User and Entity Behavior Analytics (UEBA)**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Access Control Types**
- Endpoint access
- Local Access
- Remote Access
- Partner Access
- Supports BYOD users

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Security**
- Security Automation
- Application Security
- Workload Protection
- Data Protection

**Administration**
- Smart/Automated Provisioning
- Policy Management
- On-premise identity repositories supported
- Ease of Connecting Applications

**Administration**
- Encryption
- Audit Trails
- Regulatory Compliance

**Analysis**
- Continuous Analysis
- Behavioral Analysis
- Data Context
- Activity Logging

** Type**
- Cloud-solution

**Remediation**
- Remediation
- Audit

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**Administration**
- Ease of installation on server
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration

**Governance**
- Identifies and Alerts for Threats
- Compliance Audits

**Identity Management**
- Adaptive Access Control
- Identity Scoring
- User Monitoring

**Functionality**
- SSO
- Multi-Factor Authentication
- Supports Required Authentication systems

**Detection**
- Anomaly Detection
- Incident Alerts
- Activity Monitoring

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**Implementation**
- Easy Setup
- Mobile SDK
- Web SDK

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Reporting
- Auditing
- Third Party Web Services support

**Administration**
- Reporting
- Mobile App
- Ease of set up for target systems
- APIs

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

## Top CyberArk Workforce Identity Alternatives
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,196 reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (492 reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (272 reviews)

