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The Top 20 Customer Identity and Access Management (CIAM) Software

Check out this list of the top Customer Identity and Access Management (CIAM) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Salesforce Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

41%

Information Technology and Services

31%

Financial Services

18%

Marketing and Advertising

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.5

9.0

Ease of Setup

Average: 8.5

8.6

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 8.1

8.7

PropelAuth

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

52%

Information Technology and Services

38%

Hospital & Health Care

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 8.5

10.0

Ease of Setup

Average: 8.5

9.6

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.1

9.8

Descope

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

53%

Computer & Network Security

23%

Information Technology and Services

19%

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 8.5

9.4

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 8.1

9.6

Memberstack

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

33%

Computer Software

25%

Information Technology and Services

22%

Design

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 8.5

9.4

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.1

9.4

Kinde

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

73%

Financial Services

Computer & Network Security

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 8.1

9.2

Auth0

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

46%

Information Technology and Services

31%

Financial Services

15%

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.5

9.4

Ease of Setup

Average: 8.5

9.0

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 8.1

8.6

Okta

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

39%

Information Technology and Services

36%

Financial Services

14%

Internet

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.5

8.4

Ease of Setup

Average: 8.5

8.9

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 8.1

8.7

PortalGuard

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

74%

Education Management

15%

Government Administration

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.5

10.0

Ease of Setup

Average: 8.5

8.8

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

9.1

Frontegg

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Computer & Network Security

18%

Information Technology and Services

16%

Marketing and Advertising

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 8.5

9.5

Ease of Setup

Average: 8.5

8.8

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

9.2

#10

Corbado

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

56%

Marketing and Advertising

22%

Accounting

11%

Consumer Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.5

0.0

Ease of Setup

Average: 8.5

9.7

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.1

0.0

#11

Stytch

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

63%

Financial Services

13%

Computer & Network Security

13%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 8.5

8.7

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 8.1

8.3

#12

FusionAuth

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Information Technology and Services

25%

Financial Services

18%

Computer & Network Security

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.5

9.2

Ease of Setup

Average: 8.5

8.5

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

8.7

#13

OneLogin

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

32%

Computer Software

30%

Information Technology and Services

21%

Marketing and Advertising

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.5

9.1

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 8.1

8.8

#14

SAP Customer Identity and Access Management

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Marketing and Advertising

17%

Business Supplies and Equipment

17%

Pharmaceuticals

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

8.6

Ease of Doing Business With

Average: 8.5

9.7

Ease of Setup

Average: 8.5

9.5

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 8.1

8.3

#15

SecureAuth: Workforce IAM

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

42%

Airlines/Aviation

25%

Computer Software

17%

Health, Wellness and Fitness

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.5

9.1

Ease of Setup

Average: 8.5

8.2

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

8.6

#16

miniOrange Identity & Access Management

Overall Satisfaction Score

Top Industries of Reviewers:

Internet

33%

Computer Software

33%

Hospital & Health Care

17%

Information Technology and Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 8.5

8.9

Ease of Setup

Average: 8.5

8.4

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

9.2

#17

OptimalCloud

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

45%

Information Technology and Services

36%

Computer & Network Security

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.5

0.0

Ease of Setup

Average: 8.5

0.0

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 8.1

0.0

#18

Microsoft Entra External ID

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer & Network Security

27%

Computer Software

18%

Market Research

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.5

9.5

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.4

8.5

Ease of Admin

Average: 8.1

9.1

#19

RingCaptcha

Overall Satisfaction Score

Top Industries of Reviewers:

Internet

31%

Banking

31%

Consumer Services

23%

Computer Software

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.5

9.1

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 8.1

9.2

#20

Ping Identity

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Hospital & Health Care

18%

Computer Software

18%

Insurance

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.5

9.6

Ease of Setup

Average: 8.5

8.7

Quality of Support

Average: 9.4

8.7

Ease of Admin

Average: 8.1

8.6