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Best Customer Education Software - Page 2

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Customer education software, also known as customer training software, is designed to deliver educational content to customers and other external audiences. Customer education platforms are used to improve the overall customer experience by providing information around product onboarding, product training, technical support, etc., resulting in reduced customer support asks. Sales and customer success teams use these platforms to improve product adoption, customer satisfaction (i.e., NPS scores), customer retention and loyalty, as well as revenue expansion.

Unlike learning management systems (LMS) and corporate learning management systems, customer education platforms are focused on providing educational content and training to external clients, and often integrate with other customer-focused software such as CRM software, marketing automation software, customer success software, and help desk software.

To qualify for inclusion in the Customer Education category, a product must:

Allow users to create and manage interactive training experiences for customers or external partners
Provide users with analytics and reporting dashboards to measure the impacts on customer adoption and retention, as well as the ability to track learner progress
Enable users to white-label, or customize, their customer education portal
Integrate with other customer-facing tools, like CRM software, customer success software, or marketing automation software
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Best Customer Education Software At A Glance

Leader:
Highest Performer:
Top Trending:
Best Free Software:
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Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
56 Listings in Customer Education Available
(100)4.8 out of 5
Optimized for quick response
15th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Starting at $8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sana is an AI company building the next generation of knowledge tools. Sana’s products are trusted by the world's most pioneering companies and backed by world-leading investors, including NEA, Menlo

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sana Learn is a learning platform that provides strategic support and efficiency through AI, offering intuitive user interface for collaboration on learning content and course updates.
    • Users like the ease of use, intuitive interface, and the seamless collaboration on learning content that Sana Learn provides, enhancing their productivity and making it an integral part of their work process.
    • Users reported issues with disappearing comments when switching windows, lack of notifications when someone else is editing a section, and a need for more training on available features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sana Learn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Intuitive
    14
    Interactive Learning
    7
    Navigation Ease
    7
    AI Integration
    6
    Cons
    Missing Features
    7
    Feature Issues
    5
    Learning Curve
    4
    Limited Features
    4
    Lacking Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sana Learn features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.8
    8.8
    Visualization
    Average: 8.3
    8.7
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sana Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Stockholm, SE
    Twitter
    @sanalabs
    4,119 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    458 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sana is an AI company building the next generation of knowledge tools. Sana’s products are trusted by the world's most pioneering companies and backed by world-leading investors, including NEA, Menlo

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sana Learn is a learning platform that provides strategic support and efficiency through AI, offering intuitive user interface for collaboration on learning content and course updates.
  • Users like the ease of use, intuitive interface, and the seamless collaboration on learning content that Sana Learn provides, enhancing their productivity and making it an integral part of their work process.
  • Users reported issues with disappearing comments when switching windows, lack of notifications when someone else is editing a section, and a need for more training on available features.
Sana Learn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Intuitive
14
Interactive Learning
7
Navigation Ease
7
AI Integration
6
Cons
Missing Features
7
Feature Issues
5
Learning Curve
4
Limited Features
4
Lacking Features
3
Sana Learn features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.8
8.8
Visualization
Average: 8.3
8.7
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Seller
Sana Labs
Company Website
Year Founded
2016
HQ Location
Stockholm, SE
Twitter
@sanalabs
4,119 Twitter followers
LinkedIn® Page
www.linkedin.com
458 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MeltingSpot is the first Digital Adoption & User Training Platform built to help every user master software and AI faster, with less friction, and with guidance and training that actually drives l

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MeltingSpot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    User-Friendly
    10
    Intuitive Experience
    8
    Collaboration
    7
    Feature Diversity
    7
    Cons
    Limited Customization
    8
    Limited Features
    7
    Lack of Intuitiveness
    3
    Integration Issues
    2
    Notification Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MeltingSpot features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    8.4
    Visualization
    Average: 8.3
    8.5
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Paris , FR
    Twitter
    @MeltingSpot_EU
    44 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MeltingSpot is the first Digital Adoption & User Training Platform built to help every user master software and AI faster, with less friction, and with guidance and training that actually drives l

Users
No information available
Industries
  • Computer Software
Market Segment
  • 52% Small-Business
  • 36% Mid-Market
MeltingSpot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
User-Friendly
10
Intuitive Experience
8
Collaboration
7
Feature Diversity
7
Cons
Limited Customization
8
Limited Features
7
Lack of Intuitiveness
3
Integration Issues
2
Notification Issues
2
MeltingSpot features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
8.4
Visualization
Average: 8.3
8.5
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
2021
HQ Location
Paris , FR
Twitter
@MeltingSpot_EU
44 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®

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(49)4.7 out of 5
12th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DigitalChalk is the LMS you want and the partner you deserve. We are the LMS you want. We offer a full-featured LMS that industry experts such as Brandon Hall and Talented Learning consistently ran

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DigitalChalk LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    9
    Helpful
    8
    Course Creation
    5
    Features
    5
    Cons
    Learning Curve
    5
    Poor Reporting
    4
    Inadequate Reporting
    3
    Limited Features
    3
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DigitalChalk LMS features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    8.5
    Visualization
    Average: 8.3
    9.2
    Multiple Content Types
    Average: 8.7
    9.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    The Woodlands, TX
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DigitalChalk is the LMS you want and the partner you deserve. We are the LMS you want. We offer a full-featured LMS that industry experts such as Brandon Hall and Talented Learning consistently ran

Users
No information available
Industries
No information available
Market Segment
  • 45% Small-Business
  • 24% Mid-Market
DigitalChalk LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
9
Helpful
8
Course Creation
5
Features
5
Cons
Learning Curve
5
Poor Reporting
4
Inadequate Reporting
3
Limited Features
3
Limited Customization
2
DigitalChalk LMS features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
8.5
Visualization
Average: 8.3
9.2
Multiple Content Types
Average: 8.7
9.9
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2006
HQ Location
The Woodlands, TX
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(62)4.8 out of 5
Optimized for quick response
14th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instruqt is the go-to platform for software companies looking to engage developers through hands-on product adoption. We make complex technology easy to understand through interactive, real-world expe

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Instruqt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Hands-on Labs
    16
    Course Creation
    13
    Easy Creation
    12
    Experience
    12
    Cons
    Learning Curve
    4
    Missing Features
    4
    Complex Configuration
    3
    Difficult Setup
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Instruqt features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    8.3
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    instruqt
    Company Website
    Year Founded
    2018
    HQ Location
    Hilversum, North Holland
    Twitter
    @instruqt
    2,680 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instruqt is the go-to platform for software companies looking to engage developers through hands-on product adoption. We make complex technology easy to understand through interactive, real-world expe

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 42% Enterprise
Instruqt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Hands-on Labs
16
Course Creation
13
Easy Creation
12
Experience
12
Cons
Learning Curve
4
Missing Features
4
Complex Configuration
3
Difficult Setup
3
Integration Issues
3
Instruqt features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
8.3
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Seller
instruqt
Company Website
Year Founded
2018
HQ Location
Hilversum, North Holland
Twitter
@instruqt
2,680 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable, easy to manage,

    Users
    • CEO
    • Director
    Industries
    • E-Learning
    • Education Management
    Market Segment
    • 49% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TalentLMS is a platform for e-learning management that allows course instructors to develop content in various formats and manage enrollments.
    • Reviewers frequently mention the ease of creating courses, delivering training content, and the ability to use AI to design and develop modules, along with the flexibility of enabling course instructors to quickly develop content in various formats such as video, text and presentation files.
    • Reviewers noted issues with proprietary modules making it difficult to export or download content, a dramatic price increase, and difficulties with customer service, including issues with refunds and response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TalentLMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Course Creation
    62
    Features
    51
    Customer Support
    48
    Easy Setup
    45
    Cons
    Limited Features
    45
    Missing Features
    39
    Limited Customization
    32
    Feature Issues
    19
    Reporting Issues
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TalentLMS features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.8
    8.0
    Visualization
    Average: 8.3
    8.0
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @TalentLMS
    44,481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    205 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable, easy to manage,

Users
  • CEO
  • Director
Industries
  • E-Learning
  • Education Management
Market Segment
  • 49% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TalentLMS is a platform for e-learning management that allows course instructors to develop content in various formats and manage enrollments.
  • Reviewers frequently mention the ease of creating courses, delivering training content, and the ability to use AI to design and develop modules, along with the flexibility of enabling course instructors to quickly develop content in various formats such as video, text and presentation files.
  • Reviewers noted issues with proprietary modules making it difficult to export or download content, a dramatic price increase, and difficulties with customer service, including issues with refunds and response times.
TalentLMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Course Creation
62
Features
51
Customer Support
48
Easy Setup
45
Cons
Limited Features
45
Missing Features
39
Limited Customization
32
Feature Issues
19
Reporting Issues
19
TalentLMS features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.8
8.0
Visualization
Average: 8.3
8.0
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@TalentLMS
44,481 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
(137)4.5 out of 5
13th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:$3.58
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

    Users
    No information available
    Industries
    • E-Learning
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSpring LMS is a platform that allows administrators to set up courses and learners to access them, with features for tracking employee progression, creating interactive training modules, and integrating with HR systems.
    • Users like the user-friendly interface, the ability to track employee progression, the AI assist on formatting and content creation, and the option for different types of quizzes and interactions.
    • Users mentioned some gaps in the integration with HR systems, limited reporting capabilities, slow technical support response times, and difficulties in understanding certain features and finding things in the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iSpring LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Course Creation
    37
    User-Friendly
    30
    Customer Support
    29
    Features
    27
    Cons
    Missing Features
    21
    Limited Features
    20
    Integration Issues
    14
    Limited Customization
    11
    Limited Functionality
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iSpring LMS features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    8.6
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.6
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iSpring
    Company Website
    Year Founded
    2001
    HQ Location
    Alexandria, VA
    Twitter
    @iSpringPro
    6,546 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    269 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

Users
No information available
Industries
  • E-Learning
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSpring LMS is a platform that allows administrators to set up courses and learners to access them, with features for tracking employee progression, creating interactive training modules, and integrating with HR systems.
  • Users like the user-friendly interface, the ability to track employee progression, the AI assist on formatting and content creation, and the option for different types of quizzes and interactions.
  • Users mentioned some gaps in the integration with HR systems, limited reporting capabilities, slow technical support response times, and difficulties in understanding certain features and finding things in the platform.
iSpring LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Course Creation
37
User-Friendly
30
Customer Support
29
Features
27
Cons
Missing Features
21
Limited Features
20
Integration Issues
14
Limited Customization
11
Limited Functionality
11
iSpring LMS features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
8.6
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.6
Content Storage and Management
Average: 8.5
Seller Details
Seller
iSpring
Company Website
Year Founded
2001
HQ Location
Alexandria, VA
Twitter
@iSpringPro
6,546 Twitter followers
LinkedIn® Page
www.linkedin.com
269 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adobe Learning Manager is a cloud-based learning management system (LMS) for mid to large enterprises with a range of features to provide personalized learning at scale for partners, customers and emp

    Users
    • Instructional Designer
    Industries
    • E-Learning
    • Information Technology and Services
    Market Segment
    • 34% Enterprise
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Adobe Learning Manager (formerly Adobe Captivate Prime) features and usability ratings that predict user satisfaction
    7.8
    Ease of Use
    Average: 8.8
    8.0
    Visualization
    Average: 8.3
    8.3
    Multiple Content Types
    Average: 8.7
    8.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adobe
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    957,816 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41,406 employees on LinkedIn®
    Ownership
    NASDAQ:ADBE
Product Description
How are these determined?Information
This description is provided by the seller.

Adobe Learning Manager is a cloud-based learning management system (LMS) for mid to large enterprises with a range of features to provide personalized learning at scale for partners, customers and emp

Users
  • Instructional Designer
Industries
  • E-Learning
  • Information Technology and Services
Market Segment
  • 34% Enterprise
  • 33% Small-Business
Adobe Learning Manager (formerly Adobe Captivate Prime) features and usability ratings that predict user satisfaction
7.8
Ease of Use
Average: 8.8
8.0
Visualization
Average: 8.3
8.3
Multiple Content Types
Average: 8.7
8.9
Content Storage and Management
Average: 8.5
Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
957,816 Twitter followers
LinkedIn® Page
www.linkedin.com
41,406 employees on LinkedIn®
Ownership
NASDAQ:ADBE
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

    Users
    No information available
    Industries
    • Computer Software
    • Professional Training & Coaching
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thought Industries Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    1
    Customer Success
    1
    Customer Support
    1
    Engagement
    1
    Helpful
    1
    Cons
    Feature Enhancement
    1
    Limited Customization
    1
    Time-Consuming
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thought Industries features and usability ratings that predict user satisfaction
    7.9
    Ease of Use
    Average: 8.8
    7.6
    Visualization
    Average: 8.3
    8.3
    Multiple Content Types
    Average: 8.7
    7.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @thoughtind
    1,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

Users
No information available
Industries
  • Computer Software
  • Professional Training & Coaching
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
Thought Industries Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
1
Customer Success
1
Customer Support
1
Engagement
1
Helpful
1
Cons
Feature Enhancement
1
Limited Customization
1
Time-Consuming
1
Thought Industries features and usability ratings that predict user satisfaction
7.9
Ease of Use
Average: 8.8
7.6
Visualization
Average: 8.3
8.3
Multiple Content Types
Average: 8.7
7.8
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
2012
HQ Location
Boston, MA
Twitter
@thoughtind
1,204 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, le

    Users
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Trainn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Video Creation
    18
    Easy Creation
    15
    Team Collaboration
    11
    Content Creation
    10
    Cons
    AI Limitations
    6
    Recording Issues
    5
    Voice Quality
    5
    Limited Features
    4
    Bug Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trainn features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.8
    8.1
    Visualization
    Average: 8.3
    8.1
    Multiple Content Types
    Average: 8.7
    8.6
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @TrainnHQ
    127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, le

Users
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 42% Small-Business
Trainn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Video Creation
18
Easy Creation
15
Team Collaboration
11
Content Creation
10
Cons
AI Limitations
6
Recording Issues
5
Voice Quality
5
Limited Features
4
Bug Issues
3
Trainn features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.8
8.1
Visualization
Average: 8.3
8.1
Multiple Content Types
Average: 8.7
8.6
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@TrainnHQ
127 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(77)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acorn PLMS (Performance Learning Management System) is a dynamic AI-powered platform that connects performance and learning. It’s the only solution that shows learners how to be successful in their ro

    Users
    No information available
    Industries
    • Government Administration
    • Education Management
    Market Segment
    • 53% Mid-Market
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Acorn is a Learning Management System (LMS) that provides a platform for learning and development, with features such as customizable homepages, report generation, workflow creation, and catalog building.
    • Users frequently mention the high level of customization, the user-friendly interface, the performance module, and the exceptional customer support, with dedicated representatives like Jenny and Andrew who are responsive, knowledgeable, and supportive throughout the implementation process.
    • Users experienced some difficulties with the setup of workflows, the integration with ADP, the limitations of form question templates, and some reporting functions, and some found the platform's visual appeal lacking compared to other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acorn PLMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    24
    User-Friendly
    20
    Helpful
    18
    User Interface
    16
    Cons
    Limited Features
    9
    Missing Features
    6
    Limitations
    5
    Limited Customization
    5
    Not User-Friendly
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acorn PLMS features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.8
    8.1
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acorn
    Company Website
    Year Founded
    2014
    HQ Location
    Canberra, AU
    Twitter
    @acornplms
    61 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acorn PLMS (Performance Learning Management System) is a dynamic AI-powered platform that connects performance and learning. It’s the only solution that shows learners how to be successful in their ro

Users
No information available
Industries
  • Government Administration
  • Education Management
Market Segment
  • 53% Mid-Market
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Acorn is a Learning Management System (LMS) that provides a platform for learning and development, with features such as customizable homepages, report generation, workflow creation, and catalog building.
  • Users frequently mention the high level of customization, the user-friendly interface, the performance module, and the exceptional customer support, with dedicated representatives like Jenny and Andrew who are responsive, knowledgeable, and supportive throughout the implementation process.
  • Users experienced some difficulties with the setup of workflows, the integration with ADP, the limitations of form question templates, and some reporting functions, and some found the platform's visual appeal lacking compared to other platforms.
Acorn PLMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
24
User-Friendly
20
Helpful
18
User Interface
16
Cons
Limited Features
9
Missing Features
6
Limitations
5
Limited Customization
5
Not User-Friendly
5
Acorn PLMS features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.8
8.1
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
Acorn
Company Website
Year Founded
2014
HQ Location
Canberra, AU
Twitter
@acornplms
61 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

    Users
    • HR Generalist
    • Talent Acquisition Specialist
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 68% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClearCompany is a unified solution that combines HR management needs and performance control, streamlines the hiring process, and supports integration with diverse apps.
    • Reviewers frequently mention the user-friendly and intuitive interface of ClearCompany, its efficient hiring process, robust integration support, and excellent customer service.
    • Reviewers noted that ClearCompany can feel clunky due to the many required clicks for basic functionalities, lacks deep analytics, and has occasional glitches that affect performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClearCompany Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Helpful
    44
    Customer Support
    39
    Intuitive
    34
    Simple
    30
    Cons
    Limited Features
    21
    Missing Features
    20
    Limited Customization
    14
    Candidate Management
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClearCompany features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    8.5
    Visualization
    Average: 8.3
    7.5
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Boston, MA
    Twitter
    @ClearCompany
    2,944 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

Users
  • HR Generalist
  • Talent Acquisition Specialist
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 68% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClearCompany is a unified solution that combines HR management needs and performance control, streamlines the hiring process, and supports integration with diverse apps.
  • Reviewers frequently mention the user-friendly and intuitive interface of ClearCompany, its efficient hiring process, robust integration support, and excellent customer service.
  • Reviewers noted that ClearCompany can feel clunky due to the many required clicks for basic functionalities, lacks deep analytics, and has occasional glitches that affect performance.
ClearCompany Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Helpful
44
Customer Support
39
Intuitive
34
Simple
30
Cons
Limited Features
21
Missing Features
20
Limited Customization
14
Candidate Management
13
Learning Curve
12
ClearCompany features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
8.5
Visualization
Average: 8.3
7.5
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@ClearCompany
2,944 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®
(89)4.5 out of 5
8th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KREDO is an all-inclusive learning foundation, wherein the moment your learning journey commences, forms the stepping stone to learning ideation, strategizing learning designs, and formalizing learnin

    Users
    No information available
    Industries
    • Education Management
    • Retail
    Market Segment
    • 48% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • KREDO is a learning platform that allows users to create and engage with courses in multiple languages, with features such as AI-powered course creation, gamification, and progress tracking.
    • Reviewers frequently mention the user-friendly interface, the ability to learn on the go, the AI-powered course creation, and the gamification features that boost learner engagement and make learning more structured and efficient.
    • Users mentioned that SCORM courses sometimes take time to load, the platform can be slow to load certain modules, especially with a weak internet connection, and there is a lack of offline access options or downloadable content.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KREDO Learning Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Course Creation
    15
    Intuitive
    14
    Customer Support
    9
    Features
    9
    Cons
    Limited Customization
    6
    Poor Interface Design
    5
    Limited Features
    4
    Missing Features
    4
    Poor Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KREDO Learning Platform features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    9.1
    Visualization
    Average: 8.3
    9.2
    Multiple Content Types
    Average: 8.7
    9.4
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Bangalore, IN
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KREDO is an all-inclusive learning foundation, wherein the moment your learning journey commences, forms the stepping stone to learning ideation, strategizing learning designs, and formalizing learnin

Users
No information available
Industries
  • Education Management
  • Retail
Market Segment
  • 48% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • KREDO is a learning platform that allows users to create and engage with courses in multiple languages, with features such as AI-powered course creation, gamification, and progress tracking.
  • Reviewers frequently mention the user-friendly interface, the ability to learn on the go, the AI-powered course creation, and the gamification features that boost learner engagement and make learning more structured and efficient.
  • Users mentioned that SCORM courses sometimes take time to load, the platform can be slow to load certain modules, especially with a weak internet connection, and there is a lack of offline access options or downloadable content.
KREDO Learning Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Course Creation
15
Intuitive
14
Customer Support
9
Features
9
Cons
Limited Customization
6
Poor Interface Design
5
Limited Features
4
Missing Features
4
Poor Reporting
4
KREDO Learning Platform features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
9.1
Visualization
Average: 8.3
9.2
Multiple Content Types
Average: 8.7
9.4
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
2020
HQ Location
Bangalore, IN
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Floik is an AI-powered tool designed for creating interactive product demos, walkthroughs, and guides. It helps businesses showcase their software, onboard users, and provide step-by-step instructions

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 79% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Floik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Creation
    2
    Course Creation
    2
    Time-saving
    2
    Time-Saving
    2
    Versatility
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Floik features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.8
    8.9
    Visualization
    Average: 8.3
    8.8
    Multiple Content Types
    Average: 8.7
    9.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Floik
    HQ Location
    San Francisco
    Twitter
    @getfloik
    129 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Floik is an AI-powered tool designed for creating interactive product demos, walkthroughs, and guides. It helps businesses showcase their software, onboard users, and provide step-by-step instructions

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 79% Small-Business
  • 21% Mid-Market
Floik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Creation
2
Course Creation
2
Time-saving
2
Time-Saving
2
Versatility
2
Cons
This product has not yet received any negative sentiments.
Floik features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.8
8.9
Visualization
Average: 8.3
8.8
Multiple Content Types
Average: 8.7
9.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
Floik
HQ Location
San Francisco
Twitter
@getfloik
129 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 64% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intellum Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Customizability
    2
    Customization
    2
    Ease of Use
    2
    Integrations
    2
    Cons
    Limited Search Functionality
    3
    Poor Search Functionality
    3
    Limited Customization
    2
    Complex Learning Process
    1
    Content Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intellum Platform features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.8
    6.8
    Visualization
    Average: 8.3
    7.8
    Multiple Content Types
    Average: 8.7
    6.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Intellum
    Year Founded
    2000
    HQ Location
    Atlanta, Georgia
    Twitter
    @intellum
    2,537 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    137 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 64% Enterprise
  • 30% Mid-Market
Intellum Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Customizability
2
Customization
2
Ease of Use
2
Integrations
2
Cons
Limited Search Functionality
3
Poor Search Functionality
3
Limited Customization
2
Complex Learning Process
1
Content Management
1
Intellum Platform features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.8
6.8
Visualization
Average: 8.3
7.8
Multiple Content Types
Average: 8.7
6.9
Content Storage and Management
Average: 8.5
Seller Details
Seller
Intellum
Year Founded
2000
HQ Location
Atlanta, Georgia
Twitter
@intellum
2,537 Twitter followers
LinkedIn® Page
www.linkedin.com
137 employees on LinkedIn®
(44)4.7 out of 5
10th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MarbleFlows is a no-code funnel builder. Create interactive funnels for lead generation and conversion, user onboarding and A/B testing. From Finland with 💙

    Users
    No information available
    Industries
    • E-Learning
    • Marketing and Advertising
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MarbleFlows features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 8.8
    9.2
    Visualization
    Average: 8.3
    9.4
    Multiple Content Types
    Average: 8.7
    9.4
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Helsinki, FI
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MarbleFlows is a no-code funnel builder. Create interactive funnels for lead generation and conversion, user onboarding and A/B testing. From Finland with 💙

Users
No information available
Industries
  • E-Learning
  • Marketing and Advertising
Market Segment
  • 100% Small-Business
MarbleFlows features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 8.8
9.2
Visualization
Average: 8.3
9.4
Multiple Content Types
Average: 8.7
9.4
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
2019
HQ Location
Helsinki, FI
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®