--- title: Truework Reviews meta\_title: 'Truework Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Truework works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 53 scale: '5' date\_modified: '2026-07-12' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

# Truework Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Truework but has limited features.  
  
Are you part of the Truework team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Truework, a Checkr Company, is the income, employment, and asset verification platform built specifically for mortgage lenders. Verifying a borrower's income and employment has traditionally meant phone calls, faxes, and days spent waiting on an employer's HR department to call back. Truework replaces that with automated reports pulled directly from payroll providers and other authoritative data sources. The platform covers over 97% of U.S. workers from a single point of access, so lenders close loans faster without sacrificing accuracy, compliance, or borrower privacy. Truework connects directly to payroll providers and bank data partners, so verification reports come straight from the source instead of a processor chasing down documentation by hand. That same source-of-truth approach covers asset verification too — pulling account and balance data directly from bank partners rather than requiring borrowers to track down and upload their own statements. That direct connection changes underwriting day to day: approvals move faster, and borrowers spend less time waiting and re-submitting paperwork. 80% of verifications complete in under 24 hours. Instant verifications often finish in under a minute. Every report is built to GSE standards, so lenders aren't reformatting data before it's usable. Borrowers stay in control throughout. They authorize access to their own payroll data instead of having it requested behind their back — that's what keeps the process compliant, and what makes people willing to trust it. Lenders who've adopted Truework see the results in their own numbers: faster loan timelines and fewer deals falling through during underwriting. Pennymac is one example. After switching to Truework, the company cut verification costs by 20% and saved thousands of hours that used to go into manual follow-up.

* * *

Seller
 [Checkr, Inc](https://www.g2.com/sellers/checkr-inc)
Discussions
 [Truework Community](https://www.g2.com/products/truework/discuss)
Languages Supported
 

English

Solution Type
 
Best-of-Breed

Overview by
 Trenton Lee

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

[
View More Pricing Information
](https://www.g2.com/products/truework/pricing)

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## User Insights

Average based on 53 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

  

 ![Alander P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alander P.")
AP

Alander P.

Company Owner

Small-Business (50 or fewer emp.)

2/3/2021

"TrueWork works well and it allows me to support my employees when needed."

4.5/5

What do you like best about Truework?

I like that true allows you to generate super fast Employment verification letters and income verification without having to draft a long legal document that takes forever and is often times just general, with TrueWorks it is trusted and never questioned. Review collected by and hosted on G2.com.

What do you dislike about Truework?

It is sometimes to generic so some things you have to change on the letters or drafts Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

If you are looking for a product or software that can help you help others and allow you to spend time on things that matter, you should try TrueWorks, Like I said, it shortens the time that you would have to usually put in just to fulfill something so simple. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

It allowed me to be able to give easy and quick verification letters to Employee's who were not on continuous payroll and or independent contractors, a quick push of an button and it is done, no long periods of waiting and no documents to have to do yourself, it comes pre-ready. Review collected by and hosted on G2.com.

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6/25/2024
Current UserValidated ReviewerSource: Organic

  

 ![Victoria V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria V.")
VV

Victoria V.

HR Solutions Specialist

Enterprise (\> 1000 emp.)

11/27/2020

"TRUEWORK- Easiest/Quickest ways to get VOE's"

5/5

What do you like best about Truework?

Being in Human Resources, I handle many verification of employment requests. We have used the worknumber but have encountered many issues with them so most of them are now written forms that take long to print and scan back or over the phone which require an ID number and usually are automated with wait times or you can not hear the people well so they take a very long time. TrueWork was the fast way to complete these. Review collected by and hosted on G2.com.

What do you dislike about Truework?

I have no dislikes so far. I think they are the most efficient for VOE's. Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

if you need a system for VOE's in your HR Department, this is the software to use. Other VOE systems are way more tedious and take up so much time/ need resources you may not have (such as printer/scanner) which can make them take way more time to fill out. This software is the best for your client's experience. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

No mishearing of an ID number to get the correct verification, no wait time waiting for representatives to assist me, no need access to printer/scanner to print these out and mail them back. It was easy to fill out over the computer and is sent to them right away making the client not have to wait on us for these to be filled out (they usually need this info right away for home loans, etc.) Review collected by and hosted on G2.com.

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11/27/2021
Current UserValidated ReviewerSource: Organic

  

SM

Sara M.

Human Resources Manager

Mid-Market (51-1000 emp.)

2/1/2022

"Makes Life Easier for the HR/People Ops Dept!"

5/5

What do you like best about Truework?

Employees can self serve and I never even have to get involved! Review collected by and hosted on G2.com.

What do you dislike about Truework?

Our Company name isn't always found when people search and I have to give them links Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

It is a great free ad on with our HRIS-you can't go wrong! Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

Turnaround on VOE's is instant and employees can use it 24/7 Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Kyle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle H.")
KH

Kyle H.

Accountant

Mid-Market (51-1000 emp.)

4/27/2021

"Simplifies the VOE Process, Saving Time and Effort"

4.5/5

What do you like best about Truework?

Working in HR, it's not unusual to receive multiple requests for employment verifications each week. It can sometimes be a tedius process having to download files, filling out the information manually, then emailing it back. I like how Truework functions as an all-in-one hub that does much of the heavy lifting for you. All you need to do is open the link, fill-in the boxes and click submit. It also saves the information to your account for record-keeping. Lastly, I appreciate the option to download a PDF file as a copy that we can store for our company's recordkeeping. Review collected by and hosted on G2.com.

What do you dislike about Truework?

No dislikes immediately come to mind. The product works as advertised. My only concern would be verifying how secure Truework's network is. We obviously do not want sensitive information being leaked or exposed, falling into the wrong hands. I trust that Truework meets all these safety standards, although this is an area I would need to explore further. Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

If you work in HR and handle VOE requests from other companies with regularity, I suggest giving this product a try. There's no risk and the upside is great. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

Transitioning from emails and voicemails into a central website that streamlines the VOE process will save time in our day-to-day work. I also see potential in the feature to generate letters. If more HR departments begin to embrace the transition to Truework, this is a product I would be happy to utilize in my everday work tasks, especially in today's post-COVID world. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

MA

Mustafa A.

CEO

Small-Business (50 or fewer emp.)

4/8/2021

"amazing app and saves alot of time and eliminate alot of the manual work"

5/5

What do you like best about Truework?

very easy to configure and setup and it sync with Zenefits, saves alot of money and hours as you dont need an HR department to manage the documents and checking them, we dont need to type or do letters anymore when the employees need them, it saves alot of time for managment and the employees Review collected by and hosted on G2.com.

What do you dislike about Truework?

nothing you can hate about this app, you can set it up in 10 min or 1 min if you are on Zenefits, as Truework will take Sync all the employees data from Zenefits so no work to be done by the employees at all just follow the registration emails you will get Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

if you have Zenefits its free to use truework and its worth the 1 min to register and saves you alot of time and money Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

we dont need an HR person to manage all the paperwork and verifying information back and fouth and it also makes the employees very comfortable as it keeps thier privacy, it automates alot of the unneed it work an attention and makes sure all the data provided is acurate and up to date Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Jill P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jill P.")
JP

Jill P.

Executive Services and Personnel Manager

Small-Business (50 or fewer emp.)

9/28/2020

"Truework Customer Service is Excellent"

3.5/5

What do you like best about Truework?

We like the ease of use and the automatic email sent to staff every Monday. The response from customer service has been excellent when I've had questions. Review collected by and hosted on G2.com.

What do you dislike about Truework?

Wish the questions could be customized or questions could be added. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

We are able to track the COVID-19 health status of our employees, and feel more confident that we are protecting our staff. Review collected by and hosted on G2.com.

Show More

3/31/2021
Current UserValidated ReviewerSource: Organic

  

BW

Brian W.

Human Resources Manager

Mid-Market (51-1000 emp.)

3/29/2021

"Friendly Secure and Seamless Verification that Saves you Work"

5/5

What do you like best about Truework?

Truework takes the task of employment and income verification totally off my shoulders and out of my workday! Their services saves me hours of work each week, giving me back that time to deal with the important HR issues employees need immediate help with.

It is assuring to know that each income or employment check is handled though an intelligent automated system, but one that lets employees remain in control of their information. The ability for them to self generate letters, or process more detailed verifications all from the same interface is great.

I have transitioned two medium sized workplaces from old school manual verifications to the Truework system - one in the private sector and one in the public sector. In both cases the service was seamless, professional and valuable to me, and my HR Team. The value of Truework in giving focus and time back to the important customer aspects of HR, and eliminating errors in the process provides a ROI many times grater than imaginable.

The first verification of income processed through Truework less than 24 hours after going live with no intervention or work required from me; I didn't even know it had happened until I checked days later!

I absolutely recommend Truework as a partner to any HR department or organization that wants to automate, secure, and streamline the employment and income verification process for their employees. Review collected by and hosted on G2.com.

What do you dislike about Truework?

There is nothing to dislike about Truework, they provide a seamless and well thought out service. The only caution for an excited and impatient business I would give is the considerable time to establish the system to system links and to make sure accurate income and employment information is flowing back and forth between your organization and Truework. This is not bad, as they are absolutely focused on the data being right. It can take much much longer to get setup than you initially expect. Think weeks and months, not days to get going. Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

Working with Truework is a win-win in every way for your organization. There is some cost, but very quickly the ROI on investment will outweigh that in tangible and intangible ways for your organization. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

In just the few weeks that we have been live with Truework I have saved hours of time by not having to process verifications. City employees and staff embraced the system and service immediately. I am also much more confident in the accuracy and timeliness in the responses and information provided by Truework over manually trying to dig through payroll data and add it up myself. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Tisha W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tisha W.")
TW

Tisha W.

Human Resources Manager

Mid-Market (51-1000 emp.)

11/1/2021

"Truework is amazing and has saved myself and my team numerous hours"

5/5

What do you like best about Truework?

Truework is consistent, easy to use and easy to explain lenders. Review collected by and hosted on G2.com.

What do you dislike about Truework?

Have not found a downside to using Trueworks yet. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

Trueworks has allowed my team more time in their days to spending helping employees and managers focus on moving the organization forward. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Felicia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felicia C.")
FC

Felicia C.

HR Assistant Level III

Enterprise (\> 1000 emp.)

3/9/2021

"One of the quickest, easiest, most accurate verification processes I use!"

5/5

What do you like best about Truework?

The process is very quick and easy to complete. Confirmation of applicant information is easy. I don't have to go searching for any of the answers. This is probably the most user friendly verification processes that I get to use as an HR professional. Some of the other applications are very similar to a paper verification of employment and take up a lot of time. True work uses a very concise, clear format that makes it easy to complete. When completing the Verification of employment from Truework, it is presented in a clean, easy to complete format, unlike the Adobe PDF files that we receive from lenders that do not use Truework platform. I like that the Borrower's Certification and Authorization form is available to print/upload and that I get a notification when the verification has been completed and I can then download a copy of it for the personnel file folder. Review collected by and hosted on G2.com.

What do you dislike about Truework?

I really do not have any dislikes about the verification process through the Truework process. Some of the other applications are very similar to a paper verification of employment and take up a lot of time. Truework is not like one of those applications. Possibly the only downfall is that the page opens in Explorer and not Chrome. I have to copy and past the web address to be able to open it correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

I sincerely recommend the Truework to anyone in the business of completed verifications of employment. The platform is easy to use. The electronic form is easy to navigate. The questions are concise. There is help readily available if needed. Truework has made the verification of employment process less tedious. The process leaves room for little error. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

There are no real problems that I am solving. One of the benefits of Truework verifications includes a list of all verifications completed. It is a centralized location to go back and retrieve any information that may have been submitted. there is also the benefit of moving the downloaded verification file from Truework to a folder that I can upload into the electronic personnel folder that we maintain. No more papers, no more boxing up papers from the previous years and storing. It is also saves the trouble of locating a Borrower's Certification and Authorization form as this form is available to print out. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

LO

Lauri O.

Human Resources Manager

Mid-Market (51-1000 emp.)

3/1/2021

"Quickest & Easiest VOE I've Used Yet!"

5/5

What do you like best about Truework?

This was hands down the quickest and easiest verification of employment I've done. As an Human Resources Manager it is not uncommon to receive 5 or more requests for verification of employment each week. They are usually a bit tedious and time consuming, especially if the form needs to be printed, completed, scanned and then returned electronically or if I receive a voicemail that requires calling back until I can reconnect with a live person to share the information with. It is a breath of fresh air to have it all easy to complete electronically within a protected app. This was my first experience using the Truework app and I am definitely a fan! Review collected by and hosted on G2.com.

What do you dislike about Truework?

I cannot see any downside to using this. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

This is a big timesaver. The process is so streamlined using the Truework app. It eliminated the back and forth communication that typically is required for completing verification of employment requests. The ease and efficiency of completing the information through Truework will undoubtedly help our employees move through their loan applications much more quickly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

## Questions about Truework? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Truework
](https://www.g2.com/products/truework/discussions/new)

 ![JC A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JC A.")
JA

JC Araujo
•
Last activity over 5 years ago

How can we get more companies to use TrueWork?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/33369-how-can-we-get-more-companies-to-use-truework)

[
View all Discussions
](https://www.g2.com/products/truework/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/truework/pricing)

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