# Truework Reviews **Vendor:** Checkr, Inc **Category:** [Other HR Software](https://www.g2.com/categories/other-hr) **Average Rating:** 4.7/5.0 **Total Reviews:** 53 ## About Truework Truework is today’s modern employment and income verification platform. Truework, helps forward-thinking HR teams automate the task of responding to lenders, landlords, and others who need income & employment verifications. The Truework process is more secure, and more empowering for your employees than any other solution in the VOE/VOI space. Trusted by leading brands, including DoorDash, Robinhood, Oscar Health, PeopleLink Staffing, and Cornerstone Staffing, our customers are achieving measurable productivity gains, increased employee engagement, while simultaneously increasing their employee data security. Truework is headquartered in San Francisco, CA, and is backed by Sequoia and Khosla Ventures. https://youtu.be/lJnvl0CWq6A ## Truework Reviews ### 1. TrueWork works well and it allows me to support my employees when needed. **Rating:** 4.5/5.0 stars **Reviewed by:** Alander P. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Truework?** I like that true allows you to generate super fast Employment verification letters and income verification without having to draft a long legal document that takes forever and is often times just general, with TrueWorks it is trusted and never questioned. **What do you dislike about Truework?** It is sometimes to generic so some things you have to change on the letters or drafts **Recommendations to others considering Truework:** If you are looking for a product or software that can help you help others and allow you to spend time on things that matter, you should try TrueWorks, Like I said, it shortens the time that you would have to usually put in just to fulfill something so simple. **What problems is Truework solving and how is that benefiting you?** It allowed me to be able to give easy and quick verification letters to Employee's who were not on continuous payroll and or independent contractors, a quick push of an button and it is done, no long periods of waiting and no documents to have to do yourself, it comes pre-ready. ### 2. TRUEWORK- Easiest/Quickest ways to get VOE's **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria V. | HR Solutions Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Truework?** Being in Human Resources, I handle many verification of employment requests. We have used the worknumber but have encountered many issues with them so most of them are now written forms that take long to print and scan back or over the phone which require an ID number and usually are automated with wait times or you can not hear the people well so they take a very long time. TrueWork was the fast way to complete these. **What do you dislike about Truework?** I have no dislikes so far. I think they are the most efficient for VOE's. **Recommendations to others considering Truework:** if you need a system for VOE's in your HR Department, this is the software to use. Other VOE systems are way more tedious and take up so much time/ need resources you may not have (such as printer/scanner) which can make them take way more time to fill out. This software is the best for your client's experience. **What problems is Truework solving and how is that benefiting you?** No mishearing of an ID number to get the correct verification, no wait time waiting for representatives to assist me, no need access to printer/scanner to print these out and mail them back. It was easy to fill out over the computer and is sent to them right away making the client not have to wait on us for these to be filled out (they usually need this info right away for home loans, etc.) ### 3. Makes Life Easier for the HR/People Ops Dept! **Rating:** 5.0/5.0 stars **Reviewed by:** Sara M. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Truework?** Employees can self serve and I never even have to get involved! **What do you dislike about Truework?** Our Company name isn't always found when people search and I have to give them links **Recommendations to others considering Truework:** It is a great free ad on with our HRIS-you can't go wrong! **What problems is Truework solving and how is that benefiting you?** Turnaround on VOE's is instant and employees can use it 24/7 ### 4. Simplifies the VOE Process, Saving Time and Effort **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle H. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Truework?** Working in HR, it's not unusual to receive multiple requests for employment verifications each week. It can sometimes be a tedius process having to download files, filling out the information manually, then emailing it back. I like how Truework functions as an all-in-one hub that does much of the heavy lifting for you. All you need to do is open the link, fill-in the boxes and click submit. It also saves the information to your account for record-keeping. Lastly, I appreciate the option to download a PDF file as a copy that we can store for our company's recordkeeping. **What do you dislike about Truework?** No dislikes immediately come to mind. The product works as advertised. My only concern would be verifying how secure Truework's network is. We obviously do not want sensitive information being leaked or exposed, falling into the wrong hands. I trust that Truework meets all these safety standards, although this is an area I would need to explore further. **Recommendations to others considering Truework:** If you work in HR and handle VOE requests from other companies with regularity, I suggest giving this product a try. There's no risk and the upside is great. **What problems is Truework solving and how is that benefiting you?** Transitioning from emails and voicemails into a central website that streamlines the VOE process will save time in our day-to-day work. I also see potential in the feature to generate letters. If more HR departments begin to embrace the transition to Truework, this is a product I would be happy to utilize in my everday work tasks, especially in today's post-COVID world. ### 5. amazing app and saves alot of time and eliminate alot of the manual work **Rating:** 5.0/5.0 stars **Reviewed by:** Mustafa A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2021 **What do you like best about Truework?** very easy to configure and setup and it sync with Zenefits, saves alot of money and hours as you dont need an HR department to manage the documents and checking them, we dont need to type or do letters anymore when the employees need them, it saves alot of time for managment and the employees **What do you dislike about Truework?** nothing you can hate about this app, you can set it up in 10 min or 1 min if you are on Zenefits, as Truework will take Sync all the employees data from Zenefits so no work to be done by the employees at all just follow the registration emails you will get **Recommendations to others considering Truework:** if you have Zenefits its free to use truework and its worth the 1 min to register and saves you alot of time and money **What problems is Truework solving and how is that benefiting you?** we dont need an HR person to manage all the paperwork and verifying information back and fouth and it also makes the employees very comfortable as it keeps thier privacy, it automates alot of the unneed it work an attention and makes sure all the data provided is acurate and up to date ### 6. Truework Customer Service is Excellent **Rating:** 3.5/5.0 stars **Reviewed by:** Jill P. | Executive Services and Personnel Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2020 **What do you like best about Truework?** We like the ease of use and the automatic email sent to staff every Monday. The response from customer service has been excellent when I've had questions. **What do you dislike about Truework?** Wish the questions could be customized or questions could be added. **What problems is Truework solving and how is that benefiting you?** We are able to track the COVID-19 health status of our employees, and feel more confident that we are protecting our staff. ### 7. Friendly Secure and Seamless Verification that Saves you Work **Rating:** 5.0/5.0 stars **Reviewed by:** Brian W. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2021 **What do you like best about Truework?** Truework takes the task of employment and income verification totally off my shoulders and out of my workday! Their services saves me hours of work each week, giving me back that time to deal with the important HR issues employees need immediate help with. It is assuring to know that each income or employment check is handled though an intelligent automated system, but one that lets employees remain in control of their information. The ability for them to self generate letters, or process more detailed verifications all from the same interface is great. I have transitioned two medium sized workplaces from old school manual verifications to the Truework system - one in the private sector and one in the public sector. In both cases the service was seamless, professional and valuable to me, and my HR Team. The value of Truework in giving focus and time back to the important customer aspects of HR, and eliminating errors in the process provides a ROI many times grater than imaginable. The first verification of income processed through Truework less than 24 hours after going live with no intervention or work required from me; I didn't even know it had happened until I checked days later! I absolutely recommend Truework as a partner to any HR department or organization that wants to automate, secure, and streamline the employment and income verification process for their employees. **What do you dislike about Truework?** There is nothing to dislike about Truework, they provide a seamless and well thought out service. The only caution for an excited and impatient business I would give is the considerable time to establish the system to system links and to make sure accurate income and employment information is flowing back and forth between your organization and Truework. This is not bad, as they are absolutely focused on the data being right. It can take much much longer to get setup than you initially expect. Think weeks and months, not days to get going. **Recommendations to others considering Truework:** Working with Truework is a win-win in every way for your organization. There is some cost, but very quickly the ROI on investment will outweigh that in tangible and intangible ways for your organization. **What problems is Truework solving and how is that benefiting you?** In just the few weeks that we have been live with Truework I have saved hours of time by not having to process verifications. City employees and staff embraced the system and service immediately. I am also much more confident in the accuracy and timeliness in the responses and information provided by Truework over manually trying to dig through payroll data and add it up myself. ### 8. Truework is amazing and has saved myself and my team numerous hours **Rating:** 5.0/5.0 stars **Reviewed by:** Tisha W. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2021 **What do you like best about Truework?** Truework is consistent, easy to use and easy to explain lenders. **What do you dislike about Truework?** Have not found a downside to using Trueworks yet. **What problems is Truework solving and how is that benefiting you?** Trueworks has allowed my team more time in their days to spending helping employees and managers focus on moving the organization forward. ### 9. One of the quickest, easiest, most accurate verification processes I use! **Rating:** 5.0/5.0 stars **Reviewed by:** Felicia C. | HR Assistant Level III, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Truework?** The process is very quick and easy to complete. Confirmation of applicant information is easy. I don't have to go searching for any of the answers. This is probably the most user friendly verification processes that I get to use as an HR professional. Some of the other applications are very similar to a paper verification of employment and take up a lot of time. True work uses a very concise, clear format that makes it easy to complete. When completing the Verification of employment from Truework, it is presented in a clean, easy to complete format, unlike the Adobe PDF files that we receive from lenders that do not use Truework platform. I like that the Borrower's Certification and Authorization form is available to print/upload and that I get a notification when the verification has been completed and I can then download a copy of it for the personnel file folder. **What do you dislike about Truework?** I really do not have any dislikes about the verification process through the Truework process. Some of the other applications are very similar to a paper verification of employment and take up a lot of time. Truework is not like one of those applications. Possibly the only downfall is that the page opens in Explorer and not Chrome. I have to copy and past the web address to be able to open it correctly. **Recommendations to others considering Truework:** I sincerely recommend the Truework to anyone in the business of completed verifications of employment. The platform is easy to use. The electronic form is easy to navigate. The questions are concise. There is help readily available if needed. Truework has made the verification of employment process less tedious. The process leaves room for little error. **What problems is Truework solving and how is that benefiting you?** There are no real problems that I am solving. One of the benefits of Truework verifications includes a list of all verifications completed. It is a centralized location to go back and retrieve any information that may have been submitted. there is also the benefit of moving the downloaded verification file from Truework to a folder that I can upload into the electronic personnel folder that we maintain. No more papers, no more boxing up papers from the previous years and storing. It is also saves the trouble of locating a Borrower's Certification and Authorization form as this form is available to print out. ### 10. Quickest & Easiest VOE I've Used Yet! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauri O. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Truework?** This was hands down the quickest and easiest verification of employment I've done. As an Human Resources Manager it is not uncommon to receive 5 or more requests for verification of employment each week. They are usually a bit tedious and time consuming, especially if the form needs to be printed, completed, scanned and then returned electronically or if I receive a voicemail that requires calling back until I can reconnect with a live person to share the information with. It is a breath of fresh air to have it all easy to complete electronically within a protected app. This was my first experience using the Truework app and I am definitely a fan! **What do you dislike about Truework?** I cannot see any downside to using this. **What problems is Truework solving and how is that benefiting you?** This is a big timesaver. The process is so streamlined using the Truework app. It eliminated the back and forth communication that typically is required for completing verification of employment requests. The ease and efficiency of completing the information through Truework will undoubtedly help our employees move through their loan applications much more quickly. ### 11. Truly Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra P. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Truework?** As an HR Manager, I complete a lot of VOEs for employees. This can be really time-consuming when mortgage companies require you to print and scan or even fax documents to them. Truework makes the process fast and seamless! **What do you dislike about Truework?** I would only like to be able to see old VOEs once they have been completed on behalf of another company. Having access to them after they have been completed would be helpful. **What problems is Truework solving and how is that benefiting you?** Saving time and working more efficiently. ### 12. Saves our company so much time! **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany W. | HR Services Representative, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Truework?** I love that Truework saves us (in HR) some time on looking up employee information and filling out forms when there are a million things to do in a day! I also love that they have a platform that is accessible and easy for our employees to use when they want to generate a verification letter quickly. Truework is prompt and communicates with our company well. **What do you dislike about Truework?** I do wish that Truework would cover more than social service employment verifications- we get requests for a variety of reasons: housing, child support, unemployment, etc... and it does feel a little limited at times. **Recommendations to others considering Truework:** I would recommend Truework to any company looking to optimize their time and energy; Truework is a true time saver. **What problems is Truework solving and how is that benefiting you?** Truework is helping us with time management and employee satisfaction. ### 13. Don't complete income verifications manually - save yourself the headache. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2021 **What do you like best about Truework?** As a small company, we don't always have access to the time-saving tools big companies do. Filling in income & employment verifications was always tedious and time-consuming, but something necessary to provide our employees (and quite frankly essential for them). I am delighted that Truework has sped up this process, even making it self-service in some cases. This improved process keeps our People team moving fast and leads to high satisfaction scores from our team. **What do you dislike about Truework?** Admins need an admin dashboard to add members who should be able to adjust templates quickly. However, in the interim, writing customer support works because they have always been able to make the adjustment for us. **What problems is Truework solving and how is that benefiting you?** Getting employment verifications and income verifications completed quickly, with little work on our part. ### 14. TrueWork best for HR **Rating:** 4.5/5.0 stars **Reviewed by:** PIYUSH A. | Software Engineer & Tech.Support specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Truework?** - It saves a lot of time for the management and employees (HR). -It is a very easy process to complete. - Trueworks makes the process fast and seamless! --Dashboard desigen is very unique and user- friednly. **What do you dislike about Truework?** - As of now, there is no dislike from my side **What problems is Truework solving and how is that benefiting you?** - The employee verification process is longer, but it is quicker when this software is used. - It's easy and saving more time. ### 15. Seamless experience & great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Truework?** Truework is great for what it's known for, employment/salary verification. It is a good end-to-end product. It's simple, easy to use, a more formal way for verification vs asking your HR team to craft a generic template/letterhead. Additionally, they have an integration with Workday, a renowned HRIS system. **What do you dislike about Truework?** Nothing comes to mind! The experience has been great so far and I have nothing but good things to say about Truework. **What problems is Truework solving and how is that benefiting you?** Truework provides a faster response time for third parties to verify employment or salary information in a timely manner. Putting this process on HR can cause a bottleneck because there could be times where HR can be busy and could result in things being missed, the data gathering can be too manual, etc. The Workday integration provides a seamless data ingest into Truework that's automated vs manual. ### 16. Easy, useful, and a very clean neat web page **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Truework?** I thought this was going to take a lot of time out of my day to use. It was so easy and well put together, I glided through the questions and information. Being in HR I have used this kind of sites before and this one is definitely the best I've used yet. I would recommend it to a co-worker or a friend. **What do you dislike about Truework?** Nothing really, creating a password was giving me a hard time but other then that it was extremely useful **What problems is Truework solving and how is that benefiting you?** I was doing employee verification information which is something I do a lot at work. And this was very easy to use ### 17. Makes Verification for Employment Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany C. | Human Capital Operations Coordinator , Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2021 **What do you like best about Truework?** Very easy to input all of the information needed for the verification. **What do you dislike about Truework?** I don't think any changes are needed, and it was very easy to use. **What problems is Truework solving and how is that benefiting you?** I haven't had any business problems. We are being sent different links to fill out employment verifications. ### 18. Great Employment Verification Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Wil C. | Human resources admin, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Truework?** Love the ease, the direct links on our company site. Eliminating the admin work for HR to complete verifications. We used The Work Number prior - and find Truework was/is better suited for our needs and size of our organization. **What do you dislike about Truework?** Have not come across any dislikes as of yet. Truework makes the process and site very user friendly for both employees and HR> **What problems is Truework solving and how is that benefiting you?** Eliminating the busy admin work from our HR team to complete VOEs especially increasing now during COVID. ### 19. Efficient interesting concept **Rating:** 3.5/5.0 stars **Reviewed by:** Nadia T. | HR Specialist **Reviewed Date:** May 27, 2021 **What do you like best about Truework?** It's helpful because employees can easily generate letters as proof of employment when they are not at work. We also really love the health dashboard with the covid questionnare. **What do you dislike about Truework?** I wish that the integration with zenefits were better. There always seems to be trouble syncing our new employees with truework. They only do updates on Saturdays as well so that creates issues in itself. **What problems is Truework solving and how is that benefiting you?** Less paperwaste by utilizing the health dashboard feature. It's more efficient too. ### 20. Great and Easy tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Truework?** What I like best is that everything is done via the internet instead having to complete paper copies. **What do you dislike about Truework?** There is nothing with Truework that I do not like at this point. **Recommendations to others considering Truework:** It's a great tool and a time saver. Defintely recommend. **What problems is Truework solving and how is that benefiting you?** The business problems we have been solving is completing Verification of Employments through this tool ### 21. So Easy to Use! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Truework?** The easy of use is wonderful and the bright screens and good sized fonts **What do you dislike about Truework?** I'm not a fan of the required number of characters to use for reviews and how I have to make sure things are typed correctly **Recommendations to others considering Truework:** I would recommend that all companies that can utilized this service should do so especially for the fast paced world that we live in now where fax machines and snail mail are going away and the need to verify employment is not going away especially with record low mortgage rates to buy house and refinance. My employees are buying and refinancing in record numbers and we got rid of our fax machine in 2013 so being able to just fill out an employment verification on the web no matter where I am at (if I'm teleworking or in the office) is such a huge help to me! **What problems is Truework solving and how is that benefiting you?** Employment verifications can be so much easier than we have had to do in the past. ### 22. Lessens my Load **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Truework?** This product saves me time every day, which is invaluable. I love that my employees can have control over what they will allow, and I love that letter templates can be created and controlled by me. I love that it's integrated into a platform that we already use for payroll, and it was SO EASY to set up and use. **What do you dislike about Truework?** Lengthy reviews still come to me, but that is fine because it's still cuts my workload down, which was the initial intent - finding products that make me more efficent. I wish there was a way they could reject the ones that are clearly not employed by us. **Recommendations to others considering Truework:** Give it a try! You've got nothing to lose! **What problems is Truework solving and how is that benefiting you?** The day to day time spent doing employment verifications (simple ones) is gone! I simply tell the caller to go to the Truework website for the information they need and I'm done! Love the fact that this mundane task is totally eliminated and that my employees have control over whether they approve the verification or not. I also love that no "code" is required, that all the requester has to do is search for our company name. ### 23. Very quick and easy to use. Makes employment verification a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2020 **What do you like best about Truework?** Performing employment verification is easy with Truework. I would recommend using this method for all employment verifications. As the person responsible for employee hires and verifications this is a blessing. **What do you dislike about Truework?** This is a very easy software to use. Makes this task easy, so there's nothing to not like! Be sure to maintain and respect privacy for all since it is online. **What problems is Truework solving and how is that benefiting you?** Employment verification is easy and trouble free. Takes less than a minute to complete the task. This is especially important to those who multitask and are responsible for more than just hiring. ### 24. Truework Made VOE Very Quick and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Truework?** Having completed many requests manually by printing, filling out by hand, scanning, and then emailing making a VOE request always a task that made it to the bottom of my to-do list. Now with Truework it is a task that I can complete easily and promptly. **What do you dislike about Truework?** I have not experienced any issues when using Truework **What problems is Truework solving and how is that benefiting you?** Truework has allowed me to complete VOE requests quickly and given me more time for more pressing tasks ### 25. Easiest VOE Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea N. | B, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2021 **What do you like best about Truework?** I just completed my first employment verification using Truework and it was the easiest employment verification that I have ever done. It was quick and easy with a fillable form instead of the standard long-form that is usually used. As an employer who does many verifications, I really appreciated the ease of use and time this program saved to complete an employment verification. **What do you dislike about Truework?** There was nothing I disliked about using Truework. **What problems is Truework solving and how is that benefiting you?** None ### 26. Truework provided the quickest, most efficient VOE I've ever completed! **Rating:** 5.0/5.0 stars **Reviewed by:** Myla I. | Senior Vice President, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Truework?** The fact that I can complete a VOE without having to print a form and manually add information (that is sometimes illegible) is a game changer! **What do you dislike about Truework?** I don't see any downsides to the Truework platform. **Recommendations to others considering Truework:** I would highly recommend this product to HR professionals to streamline the never ending demand for verifications of employment! **What problems is Truework solving and how is that benefiting you?** A much faster turnaround for the multiple VOEs we receive on a weekly basis is the greatest benefit to our employees, for sure. For me, it's much easier to prioritize these important matters when I don't have to print, complete and scan these documents back to anyone. ### 27. Easy to use and less paperwork **Rating:** 5.0/5.0 stars **Reviewed by:** Stacie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about Truework?** Entering the employee data on line and not into a PDF application was nice. The process is much more streamline reducing several steps: email, signing, scanning, attaching to an email **What do you dislike about Truework?** An electronic confirmation of the details submitted. I would like to save the contact details and the submission in an electronic file in the event I need to contact the company and the contact in the future as well as provide the employee information on who I submitted their details to. **What problems is Truework solving and how is that benefiting you?** The on-line employee verification is simplified and reduces the paperwork and time involved when responding to a paper verification. I am not familiar with this product. I was asked to verify an employee and through this process have just learned of the software. ### 28. Very Easy and Quick VOE. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2021 **What do you like best about Truework?** Truework provided a very simple and fast verification of employment. **What do you dislike about Truework?** There isn't anything I would recommend to improve. **What problems is Truework solving and how is that benefiting you?** As said before, I appreciated the simplicity and speed to complete the process. ### 29. Efficient & Effective Employment Verification System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2021 **What do you like best about Truework?** Very efficient and Effective. The informtion request is short and direct. This reduces the time spent retrieving data and inputing the information requested into the system **What do you dislike about Truework?** There is nothing to dislike. Very straight forward and efficent. **What problems is Truework solving and how is that benefiting you?** Response from Employers who have time constarints or might not have a full HR Department ### 30. A MUST! **Rating:** 5.0/5.0 stars **Reviewed by:** Genesis G. | People Operations Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Truework?** The website is user-friendly and I love the time I have gotten back to my day. **What do you dislike about Truework?** Nothing, Truework has been a true lifesaver **What problems is Truework solving and how is that benefiting you?** We used to receive countless verifications throughout the day. These verifications too long to complete. ### 31. It was a very good experience, quick so I could move on to other duties. **Rating:** 5.0/5.0 stars **Reviewed by:** Rena P. | Administrative Assistant **Reviewed Date:** April 30, 2021 **What do you like best about Truework?** Very easy to complete information Quick and to the point **What do you dislike about Truework?** None that I can find. It is very easy to work in **What problems is Truework solving and how is that benefiting you?** Employment Verifications which we have many of ### 32. Sooo Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Drew B. | D, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2021 **What do you like best about Truework?** The ease and fluid nature of the process. This process can be tedious, but not with Truework. **What do you dislike about Truework?** I can't think of any dislikes, as it was great. **What problems is Truework solving and how is that benefiting you?** Employment verifications are tedious but Truework make it a very professional and easy process. ### 33. Gain back (almost all) the time you currently spend doing Employment Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel H. | SVP, Culture and Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Truework?** Makes the employment verification work a piece of cake. Before Truework, it was something that took up an hour a month. **What do you dislike about Truework?** That all entities requesting employment verifications don't use it. We still get the occasional voicemail asking for employment verification, although we indicate in our OGM to go through Truework. **What problems is Truework solving and how is that benefiting you?** Simplified the employment verification process. ### 34. Creates Operational Efficiency your team will love **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Truework?** Truework makes it easy for employees to get their employment verification letters quickly (just have to go to the site and request it), making it a surprisingly delightful experience and preventing HR from becoming a bottleneck. In addition, HR can direct external verifiers to Truework, saving the HR team hours. We appreciate that the tool integrates with Zenefits, our HRIS system. We have also leveraged the COVID-19 health reporting, which gave us a simple solution when we needed one. **What do you dislike about Truework?** We wish the COVID-19 health reporting had an option for sending out automated daily emails so that employees didn't need to remember on their own to go to the site and fill it out. **Recommendations to others considering Truework:** -Understand that in Truework's business model, they charge the verifying organizations (It is important to understand their business model so you understand what using the product will/won't cost you and why some verifiers may still prefer to reach you on the phone). **What problems is Truework solving and how is that benefiting you?** -Saving time on employment verifications -Giving employees more self-service options -Ensuring that we have been diligent in keeping our office healthy and safe ### 35. So far so good **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany M. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Truework?** The templates make quick work of employee VOEs which are so time consuming. **What do you dislike about Truework?** I really don't have any negative feedback yet. I'm not sure that the COVID tool isn't mismatched, but I needed one anyway so... **What problems is Truework solving and how is that benefiting you?** VOEs have been very time consuming for HR but also confusing for our employees, where do banks, landlords etc. send them? Where does CS send them if they come through? WQhy is CS seeing confidential employee info?? ### 36. Saved Time & More Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2020 **What do you like best about Truework?** Truework has helped make my job easier. We all know filling out verification forms for employees can be very time consuming. Truework has made this process simple and efficient by providing a service that is as easy as a click. Truework also does its best to be one of the first websites to pop up online when someone searches for your company and who to reach out to for an employment verification. **What do you dislike about Truework?** Truework has been nothing but a time savor. The services they offer have all be extremely helpful. **What problems is Truework solving and how is that benefiting you?** Working with a large company, means more employees and that means lots verification of employments. Truework helped take that task of verification off my plate. ### 37. Beautiful Tool and Super Supportive! **Rating:** 5.0/5.0 stars **Reviewed by:** Stellar C. | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Truework?** I love the entire team at Truework. They are always checking in to make sure that things are going okay on our end, giving us sneak peeks into new features, and prioritizing our needs if something goes wrong (which is really rare). They are open to feedback and eager to learn more about our pain points so they can help build us a solution. **What do you dislike about Truework?** Nothing! We've been working with them for two years and haven't looked back :) **What problems is Truework solving and how is that benefiting you?** The Truework team reached out to us 2 years ago and it was the most perfect timing as our company was growing exponentially. We had a very lean People Ops team back then and the number of requests for employment verifications was becoming overwhelming and that's where Truework comes in. Now that Truework handles all VOE requests I don't even realize how many requests we've been receiving until I check our dashboard. ### 38. Employment Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2021 **What do you like best about Truework?** Very easy to use, instructions are very clear **What do you dislike about Truework?** Some questions did not apply, but I did not have the option to clarify that **Recommendations to others considering Truework:** I would recommend the use of Truework, based on my experience. It was easy to navigate, all information I needed was clearly stated, and the employee authorization to release the information requested was included, which eliminated any doubt about revealing private information from such employee. **What problems is Truework solving and how is that benefiting you?** I haven't had any problem. The benefit is for employees that need their employment verified, it is very helpful to have the employee authorization accessible. ### 39. If there ever was a worse solution to a non problem, this would be it. **Rating:** 0.0/5.0 stars **Reviewed by:** Dale P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2020 **What do you like best about Truework?** Absolutely nothing. They charge $40 for something that is free, the results of their report is not even correct. Then they say they have to "fix a bug" in the software to get it right..... WTH **What do you dislike about Truework?** No phone number on the website to call and talk to someone. The chat services is not available all the time, it comes and goes. The actual "service" is worthless and even damaging to getting a loan done because the information they provide isn't even accurate. I have paystubs that provide accurate information and does not come close to what they are reporting. The hire date is wrong, they blame the "company".... No accountability. Stay away if at all possible. **Recommendations to others considering Truework:** Don't do it...... **What problems is Truework solving and how is that benefiting you?** More stress, more frustration and more delays in closing a home purchase for my client. Who knows how this will affect my reputation and my business.... ### 40. Utilizing Truework Application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2020 **What do you like best about Truework?** Much more user friendly than Verifax. Truework was easy to access and use. Time is of the essence and When security applications take too long to get into, or are not quick and efficient to use I will ask for the request in a different format. **What do you dislike about Truework?** I did not see anything I disliked with the Truework application **What problems is Truework solving and how is that benefiting you?** I use Truework to verify employee information. This application provides security of employee information while easy for the verifier to access and input information. ### 41. Amazing Product **Rating:** 5.0/5.0 stars **Reviewed by:** Candice F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Truework?** How easy this is to have my staff login and use it. I have never seen anything like this. It connects to Zenefits which is an absolutely amazing HR software. **What do you dislike about Truework?** So far there is nothing I dislike at the moment. **What problems is Truework solving and how is that benefiting you?** I am trying to solve the issues where my employees don't need to come to my HR manager every time they need something. They have it all online and makes my life so easy. ### 42. Easy to use service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2021 **What do you like best about Truework?** The web interface is easy to use and intuitive. **What do you dislike about Truework?** We like the truework product. I cannot thinkoff any features to dislike. **Recommendations to others considering Truework:** Easy to use **What problems is Truework solving and how is that benefiting you?** Employee Verification ### 43. Easy to use, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Katie W. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2020 **What do you like best about Truework?** Saves me time completing employment verifications, was seamless to set up and easy to use **What do you dislike about Truework?** No complaints- this has been a time-saver for our company **What problems is Truework solving and how is that benefiting you?** HR team doesn't have to spend time completing time-consuming verifications ### 44. Saves HR Time! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Truework?** A lot of my days consisted of manually pulling reports and completing employment verifications. Anyone who deals with employment verifications knows that these are time sensitive. Truework not only lifts the burden of me completing these, but streamlines the verification process for employees and requesters. **What do you dislike about Truework?** I have not ran into any issues while using Truework! The only issue is that some loan officers do not accept this kind of verification, but that is not something Truework can fix. **What problems is Truework solving and how is that benefiting you?** Completing employment verifications (with other responsibilities in mind) took us about 1-3 days to complete. Truework allows the requester to receive the information quickly. ### 45. A good partnership **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about Truework?** We partnered with Truework in April 2019 to lift the ever-growing VOE requests off of our very lean HR Team and help with quicker resolution for our team members. Special shout of to Lydia Lewis, our account manager who has been welcoming of any system functionality requests and feedback. This partnership has saved my team hundreds of hours crafting team member letters of verification and completion of complicated and heavy bank loan VOE requests. Grateful for Truework! **What do you dislike about Truework?** Partnering so early in Truework's development means growing together! There have been aches and pains of waiting on developing the systems capabilities together including past and future employment verification. **What problems is Truework solving and how is that benefiting you?** Currently looking into Truework's ability to verify future employment. Plenty of team members are requesting these kinds of future VOE to move to the location their job with our company is located. More to come from the engineering team! ### 46. Super Friendly Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Truework?** Truework has created a product and platform that is user friendly for every position within my agency. Employee's love the ability to obtain their verification in real time, it's instantaneous. You can access the information easily on a mobile device as well. It's a visually clear and intuitive platform. **What do you dislike about Truework?** There are no recommendations at this time. **What problems is Truework solving and how is that benefiting you?** The amount of time we are able to save with the administrative function has been terrific. We are able to utilize those hours saved for other pressing projects. ### 47. People Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Truework?** Custom templates, variable pay reporting, the amount of time saved on administrative tasks, and the highly collaborative team that's helped set up our process from the beginning. **What do you dislike about Truework?** Lack of detail in responding to Fannie Mae requests. These usually get rerouted to our HR team. **Recommendations to others considering Truework:** Take the time to lay the foundation with solid set up with the customer care team. It's a delight to work with a team that cares about your challenges and works towards improving and developing a product and new features that solve pressing issues. **What problems is Truework solving and how is that benefiting you?** We're a very small team and have realized huge time savings with the implementation of Truework. ### 48. Makes my job easier **Rating:** 5.0/5.0 stars **Reviewed by:** Sadie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2020 **What do you like best about Truework?** Truework makes my life easier by taking care of the tedious work of completing employment verifications that I used to do by hand. The online portal makes it easy for employees to receive a verification of their employment without ever having to go through HR. Verifiers can also pull the information directly from Truework. **What do you dislike about Truework?** Not all verifiers have adopted the Truework system and still want to go through HR. Some are not able to get all the information they need at times, but that is mainly an issue with our HRIS system that integrates with Truework. **What problems is Truework solving and how is that benefiting you?** Hours of work have been taken off my plate! ### 49. Verification was very easy to do **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Truework?** Logging in was easy, the questionnaire was simple also **What do you dislike about Truework?** I haven't used it enough to dislike the product. **Recommendations to others considering Truework:** I would recommend to anyone who is considering verifications **What problems is Truework solving and how is that benefiting you?** It's been a time saver ### 50. Great service and easy to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about Truework?** Love the integration, ease and functionality. **What do you dislike about Truework?** Wish you could run reports and wish there was the ability to send emails to multiple people of your choosing. **Recommendations to others considering Truework:** Just what I listed as liking the least **What problems is Truework solving and how is that benefiting you?** Frees up my time ## Truework Discussions - [How can we get more companies to use TrueWork?](https://www.g2.com/discussions/33369-how-can-we-get-more-companies-to-use-truework) - 1 comment, 1 upvote - [View Truework pricing details and edition comparison](https://www.g2.com/products/truework/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+09%3A13%3A36+-0500&secure%5Bsession_id%5D=4fbdf4d6-18c2-48aa-9041-7a264de9d3e4&secure%5Btoken%5D=e494a73076d78123ecf69cc4b2b4d8b566e7aff01d200fd592c37312bece1de4&format=llm_user) ## Top Truework Alternatives - [Wellfound](https://www.g2.com/products/wellfound/reviews) - 4.2/5.0 (90 reviews) - [Snoooz AI](https://www.g2.com/products/snoooz-ai/reviews) - 4.8/5.0 (30 reviews) - [JobKapture](https://www.g2.com/products/jobkapture/reviews) - 4.4/5.0 (28 reviews)