Snoooz is a complete AI email automation platform that eliminates manual inbox management for businesses and professionals.
The average professional spends 28% of their workday managing email, which is over 11 hours per week just reading, sorting, responding, and forwarding messages. For teams, this inefficiency multiplies across every employee. Snoooz solves this productivity drain by intelligently automating your entire email workflow using artificial intelligence.
AI-Powered Email Drafting
Unlike basic auto-responders that send generic messages, Snoooz drafts personalized responses using AI trained on your specific business knowledge.
Upload your PDFs, FAQs, help documentation, or scan your website, and the AI learns your product features, pricing, policies, brand voice, and common customer questions. When emails arrive, Snoooz searches this knowledge base to create contextually accurate responses that sound authentically human, not robotic.
Smart Email Categorization and Filtering
Snoooz automatically categorizes every incoming email by type, urgency, sentiment, and intent.
Create custom categories like Sales, Support, Billing, or HR, and the platform sorts messages instantly. It filters out spam, newsletters, and low-priority emails automatically, ensuring only important messages reach your inbox. Sentiment analysis detects frustrated customers for immediate escalation or identifies satisfied customers for testimonial requests.
Intelligent Email Routing
The platform routes messages intelligently to the right team member based on email content, CRM data from Salesforce or HubSpot, workload distribution, or custom business rules.
Sales teams can auto-qualify leads and route enterprise opportunities to senior reps. Customer success teams can detect churn risk and escalate technical issues to specialists. Marketing teams can segment campaign inquiries and maintain brand voice consistency. HR departments can filter job applications and route qualified candidates to hiring managers.
Advanced Automation Workflows
Snoooz executes complex automation workflows that go beyond simple replies. Trigger different actions based on deal stage, contract value, customer tier, calendar availability, time of day, language, or custom conditions.
The platform works continuously with 24/7 automation across time zones, after hours, and weekends, ensuring your business never misses important communications.
Flexible AI Integration and Connectivity
Advanced users can bring their own AI model by connecting API keys from OpenAI, Anthropic Claude, Google Gemini, or DeepSeek to access 25+ models with unlimited processing.
The platform integrates seamlessly with Gmail, Outlook, Microsoft 365, Google Workspace, and any IMAP/SMTP email provider, plus connects with Salesforce, HubSpot, Zendesk, Intercom, Google Calendar, Slack, Zapier, and 5,000+ apps through webhooks.
Enterprise-Grade Security
Snoooz is enterprise-ready with SOC 2 Type II certification, GDPR compliance, and CASA Tier 2 certification from Google. The platform does not store email content, encrypts all data with TLS 1.3 and AES-256, and offers role-based access controls with SSO support for enterprise plans.
Trusted by over 1,000 businesses across 60+ countries including SugarCRM, Cloudera, LambdaTest, Freshworks, and NYU, Snoooz helps teams save 5 to 10 hours per week on email management while maintaining professional, personalised communication at scale.
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Overview by
Chitresh Singh
