# Top Free Conversation Intelligence Software - Page 2

## How Many Conversation Intelligence Software Products Does G2 Track?

**Total Products under this Category:** 207

### Category Stats (Aug 2026)

- **Average Rating:** 4.63/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Copilot for Sales (+0.84%) - Among all products in this category, Copilot for Sales recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Conversation Intelligence Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 121,700+ Authentic Reviews
- 207+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Conversation Intelligence Software
 ![G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversation-intelligence/grids.png?focus%5B%5D=24724&focus%5B%5D=156120&focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=135441&focus%5B%5D=5511&focus%5B%5D=1333617&focus%5B%5D=1188166)

Highlighted products: Gong, Fathom, HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), GTM Studio - Powered by ZoomInfo, Talkdesk, Substrata, and Nooks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=substrata-substrata&focus%5B%5D=nooks)

**Sponsored**

### Fathom

Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1567&secure%5Bchosen_at%5D=2026-08-15T04%3A32%3A38Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=156120&secure%5Bresource_id%5D=1567&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversation-intelligence%2Ffree%3Fpage%3D2&secure%5Btoken%5D=39e955ff8663b50e9e557afb7a41ce65c88534d69e1abef7462766455e71953b&secure%5Burl%5D=https%3A%2F%2Ffathom.video%2Fpricing&secure%5Burl_type%5D=paid_promos)

### [Fireflies.ai](https://www.g2.com/es/products/fireflies-ai/reviews)

Fireflies es un asistente de voz con inteligencia artificial que ayuda a transcribir, resumir, tomar notas y completar acciones durante las reuniones. Nuestro asistente de IA, Fred, se integra con todas las principales plataformas de conferencias web del mundo como Zoom, Google Meet, Webex y Microsoft Teams, junto con aplicaciones empresariales como Hubspot, Slack, Trello, Asana, Salesforce y más. Grabar: Graba instantáneamente reuniones en todas las principales plataformas de conferencias web. Invita a Fireflies o haz que las capture automáticamente. Transcribir: Fireflies puede transcribir reuniones en vivo o archivos de audio que subas. Revisa las transcripciones y escucha el audio simultáneamente. Resumir: AI Super Summaries te proporciona resúmenes detallados de reuniones, esquemas, notas de reuniones, palabras clave y elementos de acción. ¡Rastrea y revisa rápidamente una reunión completa en 5 minutos! Colaborar: Añade comentarios y marca momentos importantes en las llamadas para que tus compañeros de equipo los revisen fácilmente. Buscar: Revisa una llamada de una hora en menos de 5 minutos. Filtra por elementos de acción, fechas, métricas y otros temas importantes. Integrar: Tus notas de reuniones, transcripciones y grabaciones son más valiosas cuando se sincronizan automáticamente con las herramientas y plataformas que ya usas. Registra notas de reuniones, transcripciones y grabaciones en tus aplicaciones de CRM y colaboración como Salesforce, Hubspot, Slack, Zapier y muchas más. Analizar: La inteligencia de conversación genera ideas sobre el tiempo de conversación, tendencias de temas, sentimiento y mucho más. La suite de inteligencia de conversación te permite identificar qué funciona y qué no en las llamadas. Las ideas te ayudan a entrenar a tu equipo de ventas para cerrar más tratos. Ayudan a tus reclutadores a contratar talento de primer nivel más rápido al identificar tendencias en las entrevistas con candidatos. Toda tu organización puede construir mejores productos al sintonizar con la voz de tu cliente. Descubre qué mensajes funcionan y cuáles no a partir de las interacciones con clientes y equipos.

**Average Rating:** 4.7/5.0

**Total Reviews:** 749

#### How Do G2 Users Rate Fireflies.ai?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.1/10 (Category avg: 9.5/10)
- **Inteligencia Artificial:** 8.6/10 (Category avg: 8.6/10)
- **Puntuación del cliente:** 7.7/10 (Category avg: 8.5/10)
- **Resumen de texto:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Fireflies.ai?

- **Vendedor:** [Fireflies.ai](https://www.g2.com/es/sellers/fireflies-ai)
- **Año de fundación:** 2016
- **Ubicación de la sede:** San Francisco, CA
- **Twitter:** @firefliesai  
7,516 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2274dcd1ef3157ea6d112b166043133401faf4bdbaff18e1b16ac1e805199334&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10931378&secure%5Burl_type%5D=linkedin_company_website)  
130 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director Ejecutivo, Fundador
- **Top Industries:** Consultoría, Marketing y publicidad
- **Company Size:** 78% Small, 18% Medium

#### What Do G2 Reviewers Say About Fireflies.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios destacan la **transcripción precisa en tiempo real** de Fireflies.ai, haciendo la gestión de reuniones fluida y eficiente.
- A los usuarios les encanta la **facilidad de uso** de Fireflies.ai, encontrándolo simple de configurar y altamente preciso.
- Los usuarios aprecian la **alta precisión** de la transcripción de Fireflies.ai, mejorando significativamente la comprensión y la facilidad de uso.
- A los usuarios les encantan las **funciones que ahorran tiempo** de Fireflies.ai, transformando su productividad durante las reuniones de video sin esfuerzo.
- Los usuarios aprecian la **alta precisión** de las transcripciones de Fireflies.ai, señalando mejoras significativas sobre las herramientas de transcripción anteriores.

##### Cons

- Los usuarios notan ocasionalmente **inexactitudes de la IA** , como identificar incorrectamente elementos de acción, pero lo encuentran manejable en general.
- Los usuarios tienen dificultades con la **navegación y las preocupaciones de privacidad** en relación con la gestión de reuniones, lo que afecta su experiencia general con Fireflies.ai.
- Los usuarios encuentran que Fireflies.ai es **caro** , especialmente para uso personal y las funciones adicionales de IA requeridas.
- Los usuarios expresan preocupaciones sobre las **limitaciones de la IA** en cuanto a la transparencia de datos, la privacidad y la necesidad de mejorar la funcionalidad.
- Los usuarios encuentran que la **pobre resumida** de Fireflies.ai complica compartir y editar notas de reuniones de manera efectiva.

#### What Are Recent G2 Reviews of Fireflies.ai?

**["Grandes resúmenes automatizados, sincronización perfecta de Slack/CRM y una búsqueda global que salva vidas"](https://www.g2.com/es/survey_responses/fireflies-ai-review-12754153)**

**Rating:** 4.0/5.0 stars

_— Denis M._

[Read full review](https://www.g2.com/es/survey_responses/fireflies-ai-review-12754153)

**["Fireflies me mantiene 100% presente: resúmenes precisos, interfaz de usuario simple, integración perfecta con CRM."](https://www.g2.com/es/survey_responses/fireflies-ai-review-13058770)**

**Rating:** 4.5/5.0 stars

_— Pasi R._

[Read full review](https://www.g2.com/es/survey_responses/fireflies-ai-review-13058770)

#### What Are G2 Users Discussing About Fireflies.ai?

- [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/es/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) - 2 comments
- [¿Funciona la IA de fireflies con equipos?](https://www.g2.com/es/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote
- [¿Funciona la IA de fireflies con equipos?](https://www.g2.com/es/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote
- [¿La IA de luciérnagas graba video?](https://www.g2.com/es/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote
- [¿Graba video Fireflies Ai?](https://www.g2.com/es/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes

### [Convin.ai](https://www.g2.com/products/convin-ai/reviews)

Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin offers AI-backed tools to track, transcribe, and analyze agent-customer interactions across calls, emails, and chats. The platform is segmented into real-time, post-call analysis, conversation insights, and customer experience suite, addressing critical challenges such as manual intervention and reactive quality assurance. 👉 Convin’s Key Products: A. CX Suite 1. AI Phone calls: Convin AI Phone Call optimizes 100% of inbound and outbound calls with virtual agents, enabling businesses to connect with thousands of leads through personalized, AI-driven voice interactions at low latency. B. Real-time Suite 1. Real-time Agent Assist: Unlock agent potential with live Agent Assist. Turn every conversation into a revenue-generating opportunity with real-time guidance. 2. Supervisor Assist: Get 100% visibility into all agent-customer conversations in real-time. Observe real-time changes in sentiment trends, track violations, and prevent escalations with Convin’s supervisor assist dashboard. C. Post-Interaction Suite: 1. Automated QA: Eliminate random sampling, human bias, and inaccurate scoring with Auto QA. Monitor every conversation, including calls, chats, and emails, to understand agent performance and assign coaching. 2. Automated Coaching: Take call center coaching one notch higher with targeted peer-to-peer automated coaching. Have a grip over call center training sessions that are auto-assigned by AI based on best-performing agent conversations. Reduce agent onboarding time by 60% and uptick annual call center ROI. 3. AI Learning Management System: Leverage agent training with a robust LMS comprising manual coaching, a knowledge base, assessments, and courses. Create customized assessments for agents, enrich the knowledge base with the required information, and track agent participation in coaching sessions. D. Voice of Customer: 1. Convin Insights: Experience a scalable voice of customer analysis that captures 100% of conversations. Not only understand customer needs but also pinpoint areas that need attention. Train agents, refine products, and cater precisely to customer expectations. 2. Conversation Behavior Analysis: Track and analyze winning and losing trends behind agent-customer interactions and leverage call behavior, action, and phrases to drive more business-winning deals. Replicate winning behavior and eliminate losing behavior to drive a successful and forward-moving business. 3. Customer Intelligence: Unleash the hidden insights within customer calls using customer intelligence. Find keywords and phrases that led to won and lost deals. Listen to customer conversations to discover competitors, objectives, product features, competition, and sentiments. E. Add-ons, 1. Quality Management System: Your one-stop solution for call listening, randomizer (for sampling), call auditing, and custom reporting. Leave audio and video comments for intuitive feedback and prompt auto-send of reports and feedback. 2. Mobile App: Experience agent performance review and coaching on the go. Convin's versatile app empowers business managers and agents alike. While managers access agent performance and conversation data, agents can improve conversation quality with swift coaching.

**Average Rating:** 4.7/5.0

**Total Reviews:** 540

#### How Do G2 Users Rate Convin.ai?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.3/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.3/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Convin.ai?

- **Seller:** [Convin](https://www.g2.com/sellers/convin)
- **Year Founded:** 2020
- **HQ Location:** Bengaluru, IN
- **Twitter:** @convin  
12 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4ee31e1c965d70d734a1c58839749b4a43ec46c949b08c6aef93abf5b2e8391&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconvin%2F&secure%5Burl_type%5D=linkedin_company_website)  
150 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Quality Analyst, Policy Advisor
- **Top Industries:** Education Management, Health, Wellness and Fitness
- **Company Size:** 62% Large, 32% Medium

#### What Do G2 Reviewers Say About Convin.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Convin.ai, finding it user-friendly and convenient for auditing calls.
- Users value the **high accuracy** of Convin.ai in capturing communication details and evaluating agent performance.
- Users appreciate the **user-friendly interface** of Convin.ai, enabling easy access to call stats and metrics.
- Users appreciate the **auditing efficiency** of Convin.ai, finding it user-friendly and easy to navigate for call audits.
- Users find Convin.ai's **ease of use for auditing** highly beneficial, complemented by its user-friendly interface.

##### Cons

- Users face **auditing issues** with limited keyboard functionality and uncomprehensive reporting structures affecting efficiency.
- Users find the **inadequate reporting** of Convin.ai limits functionality and complicates the auditing process.
- Users find that **call issues** hinder efficiency, particularly with mouse dependency for call management functions.
- Users feel that Convin.ai needs **improvement in the solution and referral sections** for better efficiency and speed.
- Users find the **inadequate AI capabilities** hinder effective auditing and impact overall data accuracy and functionality.

#### What Are Recent G2 Reviews of Convin.ai?

**["Best AI for Customer Conversations"](https://www.g2.com/survey_responses/convin-ai-review-12704239)**

**Rating:** 4.5/5.0 stars

_— Anand P._

[Read full review](https://www.g2.com/survey_responses/convin-ai-review-12704239)

**["Rapid Innovation and Tailored Automation with Convin"](https://www.g2.com/survey_responses/convin-ai-review-12889807)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/convin-ai-review-12889807)

#### What Are G2 Users Discussing About Convin.ai?

- [What is Convin.ai used for?](https://www.g2.com/discussions/what-is-convin-ai-used-for) - 2 comments

### [Invoca](https://www.g2.com/products/invoca/reviews)

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon, as well as: • 6 of the top 10 US health systems • 4 of the top 6 US mortgage lenders • 5 of the top 10 US property & casualty insurance companies • 5 of the top 7 US telecommunications companies To see more customer results, visit www.invoca.com/customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 926

#### How Do G2 Users Rate Invoca?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.3/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.4/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Invoca?

- **Seller:** [Invoca](https://www.g2.com/sellers/invoca)
- **Company Website:** www.invoca.com
- **Year Founded:** 2008
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @Invoca  
4,204 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10eb86be2549c90566d2b5d62a7baaeb2f5da1276c058e401b43f5cc99e87fd3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F210676%2F&secure%5Burl_type%5D=linkedin_company_website)  
387 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Digital Marketing Manager, Marketing Manager
- **Top Industries:** Marketing and Advertising, Hospital & Health Care
- **Company Size:** 38% Small, 33% Medium

#### What Do G2 Reviewers Say About Invoca?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **intuitive usability** of Invoca, which facilitates quick adoption and effective performance tracking.
- Users find Invoca to be **intuitive and easy to use** , enabling rapid adoption and improving team efficiency.
- Users appreciate the **intuitive analytics** of Invoca, enhancing visibility into marketing performance and improving conversion rates.
- Users commend Invoca's **knowledgeable and responsive customer support** , enhancing their experience with proactive assistance and tutorials.
- Users value the **attribution accuracy** of Invoca, enhancing visibility into leads and improving marketing performance insights.

##### Cons

- Users find the **learning curve steep** due to a lack of user-friendly design and inadequate training resources for new users.
- Users find Invoca's **missing features** frustrating, especially regarding integration complexities and unclear communication about enhancements.
- Users express frustrations with **call issues** , including privacy concerns, support challenges, and integration difficulties.
- Users find the **reporting setup complex** , requiring time and effort to customize dashboards effectively.
- Users find the **complex setup** of Invoca time-consuming and challenging, often requiring careful configuration for optimal use.

#### What Are Recent G2 Reviews of Invoca?

**["Deep Call Insights and Proactive Support That Elevate Our Media Strategy"](https://www.g2.com/survey_responses/invoca-review-12570137)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/invoca-review-12570137)

**["Smarter Call Routing and Campaign Tracking That Boosts Efficiency"](https://www.g2.com/survey_responses/invoca-review-12640140)**

**Rating:** 4.5/5.0 stars

_— Prajwal E._

[Read full review](https://www.g2.com/survey_responses/invoca-review-12640140)

#### What Are G2 Users Discussing About Invoca?

- [What is Invoca used for?](https://www.g2.com/discussions/what-is-invoca-used-for)

### [tl;dv](https://www.g2.com/products/tl-dv/reviews)

tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you can: 🎥 Video record meetings automatically in top quality 💬 Receive highly accurate transcription with speaker tags 🌎 Transcribe into 40+ languages 📌 Timestamp and highlight important call moments 🔗 Share links to recordings automatically to Slack and e-mail 🔍 Search your call library for any word spoken in meetings 💡 Integrate call insights into CRMs like Salesforce or Hubspot 🎞 Edit recording & create clips ✔ Revisit and edit meeting action points and takeaways 🙋‍♀️ Tag stakeholders and colleagues at any point during call 📝 Generate AI Notes following popular templates (or your own) ✍ Generate insights across 100s of meetings 💡 Improve team performance with BANT/MEDDIC scorecards (or your own) 💡 Improve how your team handles customer objections. At tl;dv we are committed to protecting the confidentiality, integrity, and availability of your data at all times. Our services are designed with a privacy-first approach and are encrypted & GDPR compliant. Keeping your data safe is our priority. Over two million users have already levelled up their calls with tl;dv 🙌 tl;dv is not only a free alternative to other meeting recorders, but also the one that makes the most use of AI to surface insights and help you onboard faster and improve your team performance in an efficient way. tl;dv offers a very generous free plan, as well as a plan for AI enthusiasts and another for scaling Sales & CS teams.

**Average Rating:** 4.7/5.0

**Total Reviews:** 529

#### How Do G2 Users Rate tl;dv?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.3/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.0/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind tl;dv?

- **Seller:** [tldx Solutions GmbH](https://www.g2.com/sellers/tldx-solutions-gmbh)
- **Year Founded:** 2021
- **HQ Location:** Aachen, NRW
- **Twitter:** @tldview  
9,784 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a41f4a089cd66cd18baa7c35e99d70444a4c8c22141e0199896a4beef8831aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftl-dv&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 71% Small, 22% Medium

#### What Do G2 Reviewers Say About tl;dv?

_AI-generated summary from verified user reviews_

##### Pros

- Users find tl;dv to be **simple to use** , enhancing focus during meetings without the stress of note-taking.
- Users find tl;dv's **transcription and review features** vital for enhancing meeting productivity and personal growth.
- Users love tl;dv for its **meeting productivity** , enabling focus while effortlessly capturing transcripts for easy reference.
- Users find tl;dv to be **incredibly helpful** for enhancing meeting productivity and personal communication skills.
- Users appreciate the **accuracy of transcriptions** by tl;dv, enhancing their ability to review and extract key information.

##### Cons

- Users find the **recording issues** of tl;dv inconvenient, especially for in-person meetings and limited access in free accounts.
- Users find **AI inaccuracies** frustrating, as important context is often missed and speaker differentiation can be inconsistent.
- Users find the **missing download option for transcripts** and limited features in the free version frustrating for their needs.
- Users find the **meeting management feature cumbersome** , facing glitches and limitations that hinder the user experience.
- Users experience **accuracy issues** with transcriptions, making it difficult to find specific meetings and understand content.

#### What Are Recent G2 Reviews of tl;dv?

**["Accurate Multilingual Meeting Summaries That Save Me Time in HR Interviews"](https://www.g2.com/survey_responses/tl-dv-review-13075796)**

**Rating:** 5.0/5.0 stars

_— Manon H._

[Read full review](https://www.g2.com/survey_responses/tl-dv-review-13075796)

**["TL;DV: Easy Setup, Powerful AI Summaries, and Seamless HubSpot Integration at a great price"](https://www.g2.com/survey_responses/tl-dv-review-13115169)**

**Rating:** 5.0/5.0 stars

_— Brendan M._

[Read full review](https://www.g2.com/survey_responses/tl-dv-review-13115169)

#### What Are G2 Users Discussing About tl;dv?

- [How has tl;dv supported your meeting recording and note-taking processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-tl-dv-supported-your-meeting-recording-and-note-taking-processes-and-what-features-do-you-find-most-useful)

### [Avoma](https://www.g2.com/products/avoma/reviews)

Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,350

#### How Do G2 Users Rate Avoma?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.4/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.5/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Avoma?

- **Seller:** [Avoma](https://www.g2.com/sellers/avoma)
- **Year Founded:** 2017
- **HQ Location:** Palo Alto, California
- **Twitter:** @AvomaInc  
391 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0c43693c09d22542ac192eb9bc72543121bab2c2ed8905c15477e74309ff84d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18128169%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Account Executive
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 53% Small, 46% Medium

#### What Do G2 Reviewers Say About Avoma?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless and reliable experience** with Avoma, enhancing their call recording and review efficiency.
- Users value the **seamless transcription feature** of Avoma, enhancing efficiency and accuracy in managing sales call insights.
- Users value the **high accuracy** of Avoma, enjoying seamless recordings and reliable transcriptions without errors.
- Users enjoy the **seamless recording and summarization** features of Avoma, enhancing meeting efficiency and organization.
- Users benefit from **efficient meeting summarization** with Avoma, saving time and enhancing follow-up insights effortlessly.

##### Cons

- Users report **recording issues** with Avoma, including notetaker drop-offs and unreliable transcription quality.
- Users note occasional **AI inaccuracy** in transcription, leading to misunderstandings that may affect meeting insights.
- Users report occasional **accuracy issues** with transcription, especially with accents or background noise requiring manual corrections.
- Users experience occasional **transcription errors** with Avoma's AI, affecting accuracy during meetings with background noise or multiple speakers.
- Users report **inaccurate transcripts** from Avoma, which can lead to misunderstandings and missed insights during meetings.

#### What Are Recent G2 Reviews of Avoma?

**["Avoma Makes Meeting Notes, Summaries, and Action Items Effortless"](https://www.g2.com/survey_responses/avoma-review-12500213)**

**Rating:** 5.0/5.0 stars

_— Miles H._

[Read full review](https://www.g2.com/survey_responses/avoma-review-12500213)

**["Stress-Free Meeting Tracking with Structured Notes and Easy Search"](https://www.g2.com/survey_responses/avoma-review-12413291)**

**Rating:** 4.5/5.0 stars

_— Sanket P._

[Read full review](https://www.g2.com/survey_responses/avoma-review-12413291)

#### What Are G2 Users Discussing About Avoma?

- [What is Avoma used for?](https://www.g2.com/discussions/what-is-avoma-used-for)

### [Apollo.io](https://www.g2.com/products/apollo-io/reviews)

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

**Average Rating:** 4.7/5.0

**Total Reviews:** 9,411

#### How Do G2 Users Rate Apollo.io?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.6/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.4/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Apollo.io?

- **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io)
- **Company Website:** www.apollo.io
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66144fa663d2dd3c2508a803817bd944c2b55318e4c7961b7f099adc28bac4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapollo-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Business Development Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 67% Small, 29% Medium

#### What Do G2 Reviewers Say About Apollo.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Apollo.io, enjoying a simple interface that streamlines their workflow.
- Users highlight Apollo.io for its **streamlined lead generation** , enhancing accessibility and efficiency in sales prospecting.
- Users value the **comprehensive database and seamless automation** of Apollo.io for efficient prospecting and support.
- Users appreciate the **mass automation and personalization** features of Apollo.io, significantly enhancing their outreach efficiency.
- Users value the **time-saving automation** of Apollo.io, streamlining outreach and enhancing overall productivity.

##### Cons

- Users find the **limited CRM integration** options frustrating, wishing for more features in the basic plan.
- Users experience **inaccurate data** on Apollo.io, requiring manual verification and leading to unreliable contact information.
- Users find the **learning curve steep** and the UI clunky, making effective navigation challenging.
- Users find Apollo.io's **limited features** restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans.
- Users experience **data inaccuracy** with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts.

#### What Are Recent G2 Reviews of Apollo.io?

**["All-in-One Prospecting and Outreach That Saves Serious Time"](https://www.g2.com/survey_responses/apollo-io-review-13265102)**

**Rating:** 4.0/5.0 stars

_— Meghana R._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-13265102)

**["Apollo.io Supercharges Prospecting with Powerful Data, Sequencing, and CRM Integration"](https://www.g2.com/survey_responses/apollo-io-review-13134727)**

**Rating:** 5.0/5.0 stars

_— Sanskar M._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-13134727)

#### What Are G2 Users Discussing About Apollo.io?

- [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes
- [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes
- [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote
- [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 11 comments, 6 upvotes
- [What is Apollo io?](https://www.g2.com/discussions/what-is-apollo-io) - 3 comments, 1 upvote

### [Spiky](https://www.g2.com/products/spiky/reviews)

Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This innovative solution focuses on optimizing every sales conversation, integrating seamlessly with popular tools to automate workflows and improve deal outcomes, ultimately driving revenue growth. Targeting sales professionals and teams, Spiky is particularly valuable for organizations that prioritize data-driven decision-making and seek to leverage technology to refine their communication strategies. The platform is well-suited for various use cases, including training new sales representatives, enhancing the performance of existing team members, and ensuring adherence to established sales methodologies. By providing insights that inform and guide sales tactics, Spiky helps teams become more effective during customer interactions. A key feature of Spiky is its real-time feedback mechanism, which delivers instant insights during meetings. Sales representatives benefit from immediate evaluations on critical aspects such as speaking pace, tone, talk-to-listen ratio, and overall engagement levels. This capability allows users to adapt their approach on the fly, maximizing the effectiveness of each call. Additionally, Spiky generates AI-driven summaries that capture essential discussion points and action items, significantly reducing the time spent on note-taking and facilitating quicker follow-ups. Spiky's seamless integration with popular Customer Relationship Management (CRM) systems, including Salesforce, HubSpot, and Zoho, ensures that customer data remains current and accurate. This connectivity minimizes the need for manual data entry, allowing sales teams to concentrate on building relationships rather than administrative tasks. Moreover, the platform supports adherence to established sales methodologies like MEDDPICC, analyzing conversations to identify any missing elements such as budget discussions, decision-makers, and next steps, thereby enhancing the overall sales process. To further support sales effectiveness, Spiky offers personalized AI coaching tailored to individual performance metrics. This feature empowers team members to improve their soft skills, objection handling, and overall sales techniques, fostering a culture of continuous improvement within the organization. By leveraging Spiky's comprehensive suite of tools, sales teams can enhance their performance and drive sustainable revenue growth, making it a valuable asset in today’s competitive sales landscape.

**Average Rating:** 4.9/5.0

**Total Reviews:** 125

#### How Do G2 Users Rate Spiky?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.6/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.6/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Spiky?

- **Seller:** [Spiky.ai](https://www.g2.com/sellers/spiky-ai)
- **Company Website:** www.spiky.ai
- **Year Founded:** 2020
- **HQ Location:** Buffalo, New York
- **Twitter:** @spikyAI  
238 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=da674a6570c41865b8724d9a8188b5db07ce487d5b88fe03395481853418fd21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspiky-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
45 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Project Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 64% Small, 30% Medium

#### What Do G2 Reviewers Say About Spiky?

_AI-generated summary from verified user reviews_

##### Pros

- Users admire the **exceptional accuracy** of Spiky, noting its ability to capture every key detail seamlessly.
- Users value the **real-time coaching and analysis** provided by Spiky, significantly improving sales performance and outcomes.
- Users value the **effortless automation** of Spiky, allowing them to focus on conversations rather than note-taking.
- Users love how Spiky saves time by **automatically generating notes and reminders** , making follow-ups effortless and efficient.
- Users love that Spiky offers **effortless note-taking and actionable insights** , making follow-ups and meeting adjustments seamless.

##### Cons

- Users note **missing features** like synchronization limitations and AI quality issues, but acknowledge ongoing development efforts.
- Users highlight **sharing issues** with Spiky, particularly in distinguishing speakers during in-person meetings, affecting note accuracy.
- Users experience **accuracy issues** with transcripts when selling to international companies, but find it manageable.
- Users experience **AI inaccuracy** during meetings, leading to mixed notes and misassigned action items due to voice recognition limitations.
- Users face a **recognition limitation** with Spiky in in-person meetings, causing confusion in notes and action items.

#### What Are Recent G2 Reviews of Spiky?

**["Secure, Actionable AI for Closing More Deals"](https://www.g2.com/survey_responses/spiky-review-13194360)**

**Rating:** 4.0/5.0 stars

_— A O._

[Read full review](https://www.g2.com/survey_responses/spiky-review-13194360)

**["Polished UI and Helpful AI Agents for Custom Call Insights"](https://www.g2.com/survey_responses/spiky-review-13265636)**

**Rating:** 4.5/5.0 stars

_— Vaibhav D._

[Read full review](https://www.g2.com/survey_responses/spiky-review-13265636)

### [WhatConverts](https://www.g2.com/products/whatconverts/reviews)

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working. Use WhatConverts for call tracking, form tracking, and chat tracking for all leads. For PPC ads, WhatConverts offers keyword call tracking that reveals which campaigns work best. WhatConverts also has robust lead management and lead reporting. It's more than just call tracking software; it's a complete lead tracking, managing and reporting dashboard.

**Average Rating:** 4.9/5.0

**Total Reviews:** 314

#### How Do G2 Users Rate WhatConverts?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.2/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.2/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind WhatConverts?

- **Seller:** [WhatConverts](https://www.g2.com/sellers/whatconverts)
- **Company Website:** www.whatconverts.com
- **Year Founded:** 2014
- **HQ Location:** Charlotte, NC
- **Twitter:** @whatconverts  
273 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eaeea90873ead46b3791cf1d26810356ffd62f5d7d298d9708fc5177d5fc6c49&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9313296%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Construction
- **Company Size:** 87% Small, 12% Medium

#### What Do G2 Reviewers Say About WhatConverts?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **outstanding customer support** of WhatConverts, appreciating their quick responses and effective problem resolution.
- Users praise the **outstanding support** at WhatConverts, highlighting its quick and knowledgeable assistance for seamless integration.
- Users appreciate the **ease of use** of WhatConverts, enjoying its quick setup and intuitive interface for tracking leads.
- Users praise the **quick and easy setup** of WhatConverts, ensuring reliable tracking and seamless integration for campaigns.
- Users praise the **attribution accuracy** of WhatConverts, finding its tracking capabilities unmatched in digital marketing.

##### Cons

- Users acknowledge that WhatConverts is not the cheapest solution, though they believe it offers **great value for its higher price**.
- Users experience a **steep learning curve** with WhatConverts, particularly in integrating codes and transitioning accounts.
- Users note that the **integration issues** with third-party tools require improvements for a smoother experience.
- Users desire **enhanced lead segmentation** and better CRM integration, highlighting current limitations in tracking and journey visibility.
- Users find the **learning difficulty** challenging due to the complex features and user interface of WhatConverts.

#### What Are Recent G2 Reviews of WhatConverts?

**["Complete Tracking Stack with Rock-Solid Integrations and Fast, Reliable Support"](https://www.g2.com/survey_responses/whatconverts-review-13118946)**

**Rating:** 5.0/5.0 stars

_— Asim N._

[Read full review](https://www.g2.com/survey_responses/whatconverts-review-13118946)

**["Excellent UX and a Well-Built Tracking Framework with significant unexplored potential."](https://www.g2.com/survey_responses/whatconverts-review-13123686)**

**Rating:** 4.5/5.0 stars

_— Luiz Henrique R._

[Read full review](https://www.g2.com/survey_responses/whatconverts-review-13123686)

#### What Are G2 Users Discussing About WhatConverts?

- [What is WhatConverts used for?](https://www.g2.com/discussions/what-is-whatconverts-used-for) - 1 comment

### [Sybill.ai](https://www.g2.com/products/sybill-ai/reviews)

Sybill exists to stop you losing deals your best rep would have closed. It works because of one thing: every call (bot or invisible or other recorders), email, Slack thread, document, and CRM record your revenue team touches is resolved into one continuously updated record of every deal. On top of that record, the work does itself. The CRM writes itself, correctly: opportunity fields fill in minutes after each call, with links to the exact moment in the conversation each value came from. The deal moves itself: you run the meeting, and Sybill drafts the follow-up in your own voice, updates the CRM, refreshes the deal summary, and queues the tasks, nothing falls through between meetings. And the team improves itself: ask what your top rep does differently and get an answer with citations to real calls from your own org, not generic best practices. There's no implementation project and no cold start. Start free or take a 14-day self-serve trial of the Business plan, out-of-the-box CRM fields work from day one, and recorder migration brings your call history (including Gong) with you.

**Average Rating:** 4.8/5.0

**Total Reviews:** 150

#### How Do G2 Users Rate Sybill.ai?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.0/10 (Category avg: 8.6/10)
- **Customer Scoring:** 7.6/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sybill.ai?

- **Seller:** [Sybill](https://www.g2.com/sellers/sybill)
- **Company Website:** www.sybill.ai
- **Year Founded:** 2020
- **HQ Location:** Mountain View, US
- **Twitter:** @sybill\_ai  
81 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cbd262988f0a57ab827afabc3c263e8030ca1b68e7e4a998e511c3ca2d5842e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsybill%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, CEO
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 65% Small, 35% Medium

#### What Do G2 Reviewers Say About Sybill.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **accuracy** of Sybill.ai, appreciating its precise meeting insights and seamless integration for enhanced productivity.
- Users love the **quick and efficient call recording** feature of Sybill.ai, saving them significant time and effort.
- Users appreciate the **ease of use** of Sybill.ai, finding the setup process and integrations remarkably efficient and seamless.
- Users value the **time-saving capabilities** of Sybill.ai, allowing them to focus on tasks without missing critical follow-ups.
- Users find the **engagement scoring feature** valuable for identifying areas of improvement and enhancing communication skills.

##### Cons

- Users experience **accuracy issues** with Sybill.ai, leading to misclassification of calls and hampering functionality.
- Users are frustrated by the **limitations of AI** , including inaccuracies and lack of integration that hinder productivity.
- Users often face **call identification issues** with Sybill.ai, limiting the tool’s effectiveness in classifying various call types.
- Users are frustrated by the **call limitations** of Sybill.ai, affecting their ability to efficiently manage recorded content.
- Users find **content sharing of calls cumbersome** , which complicates the overall user experience with Sybill.ai.

#### What Are Recent G2 Reviews of Sybill.ai?

**["Sybill.ai Is a Critical Part of Our Tech Stack"](https://www.g2.com/survey_responses/sybill-ai-review-13151715)**

**Rating:** 5.0/5.0 stars

_— Christine M._

[Read full review](https://www.g2.com/survey_responses/sybill-ai-review-13151715)

**["Fantastic was to stay in touch with the Sales Process"](https://www.g2.com/survey_responses/sybill-ai-review-9165317)**

**Rating:** 5.0/5.0 stars

_— Jeff G._

[Read full review](https://www.g2.com/survey_responses/sybill-ai-review-9165317)

### [Grain](https://www.g2.com/products/grain/reviews)

Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster.

**Average Rating:** 4.7/5.0

**Total Reviews:** 306

#### How Do G2 Users Rate Grain?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.3/10 (Category avg: 8.6/10)
- **Customer Scoring:** 7.8/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Grain?

- **Seller:** [Grain Intelligence](https://www.g2.com/sellers/grain-intelligence)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, US
- **Twitter:** @grainhq  
1,984 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2177241d032c5bfe34bce62bd6acbd702189735fef4add9328d4272a3de3570a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrainhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
90 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Student, CEO
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 77% Small, 20% Medium

#### What Do G2 Reviewers Say About Grain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly.
- Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease.
- Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows.
- Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors.
- Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls.

##### Cons

- Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage.
- Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools.
- Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows.
- Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain.
- Users find Grain to be **expensive** , especially for smaller teams needing access to essential features.

#### What Are Recent G2 Reviews of Grain?

**["The only tool in my stack that helps me improve my storytelling"](https://www.g2.com/survey_responses/grain-review-13184307)**

**Rating:** 5.0/5.0 stars

_— Landon M._

[Read full review](https://www.g2.com/survey_responses/grain-review-13184307)

**["Grain Saves Hours with Auto-Transcription, Clips, and Powerful Transcript Search"](https://www.g2.com/survey_responses/grain-review-13181166)**

**Rating:** 4.5/5.0 stars

_— Laura I._

[Read full review](https://www.g2.com/survey_responses/grain-review-13181166)

#### What Are G2 Users Discussing About Grain?

- [What is grain company?](https://www.g2.com/discussions/what-is-grain-company)
- [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) - 1 comment
- [Is Grain Zoom free?](https://www.g2.com/discussions/is-grain-zoom-free)
- [What is Grain software?](https://www.g2.com/discussions/what-is-grain-software)

### [Mihup](https://www.g2.com/products/mihup/reviews)

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months.

**Average Rating:** 4.7/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate Mihup?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.7/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.7/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Mihup?

- **Seller:** [Mihup Communications Private Limited.](https://www.g2.com/sellers/mihup-communications-private-limited)
- **Year Founded:** 2016
- **HQ Location:** Kolkata, India
- **Twitter:** @mihup\_ai  
50 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fc9482d1017babfe9d619bfe4adab7c940eab85217dc52529390bbed2432a9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmihup%2F&secure%5Burl_type%5D=linkedin_company_website)  
103 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Quality Analyst
- **Top Industries:** Financial Services, Consumer Services
- **Company Size:** 59% Medium, 25% Small

#### What Do G2 Reviewers Say About Mihup?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **accuracy** of Mihup, enhancing understanding of conversations and improving service quality efficiently.
- Users find Mihup **very easy to use** , appreciating its user-friendly dashboard and automated report generation for call evaluations.
- Users appreciate the **easy implementation and comprehensive analysis features** of Mihup, enhancing their overall experience.
- Users highlight the **proactive and knowledgeable customer support** of Mihup, enhancing their experience and effectiveness.
- Users commend Mihup for its **efficient AI assistant** , enhancing productivity and facilitating seamless multilingual interactions.

##### Cons

- Users find the **user interface lacking** and suggest improvements for a better overall experience with Mihup.
- Users find the **complexity of setup** challenging, especially for large datasets and advanced customization options.
- Users find the **initial setup and training phase time-consuming** , suggesting improvements for faster onboarding and features.
- Users find the **learning curve challenging** , requiring time to understand features and navigate the interface effectively.
- Users find **poor UI design** problematic, describing the dashboard as messy and lacking responsiveness and clarity.

#### What Are Recent G2 Reviews of Mihup?

**["Automates Audio Analysis, Boosts Service Quality"](https://www.g2.com/survey_responses/mihup-review-12164341)**

**Rating:** 4.0/5.0 stars

_— Erick Vincent Steve G._

[Read full review](https://www.g2.com/survey_responses/mihup-review-12164341)

**["Reliable Voice Intelligence Platform That Enhances Customer Experience and Insights"](https://www.g2.com/survey_responses/mihup-review-11831951)**

**Rating:** 5.0/5.0 stars

_— andré P._

[Read full review](https://www.g2.com/survey_responses/mihup-review-11831951)

### [Momentum](https://www.g2.com/products/momentum-momentum/reviews)

Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams in real time. Revenue teams today are drowning in conversations, but 99% of what’s said never makes it into a CRM. Insights get buried in call recordings, manual data entry is inconsistent, and teams operate in silos—leading to missed opportunities, bad handoffs, and slow deal cycles. Momentum fixes this by automating workflows and communication across teams. Our AI Agents analyze calls, emails, and meetings, then push the right information—product feedback, churn risk, competitor mentions, objections, and deal blockers—to the teams that need to know, exactly when they need to know it. No extra tools. No added complexity. Just seamless orchestration between Sales, RevOps, CS, and Product to move faster and win more. With pre-built workflows like automated deal desk approvals, Slack-based deal rooms, and real-time CRM updates, Momentum ensures your teams aren’t just capturing data—they’re acting on it.

**Average Rating:** 4.6/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate Momentum?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.6/10 (Category avg: 8.6/10)
- **Customer Scoring:** 7.6/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Momentum?

- **Seller:** [Momentum](https://www.g2.com/sellers/momentum)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **Twitter:** @dealmomentum  
301 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=628c8033401cffe35c1cb2f54cca78f8cff456ef72aa4cb9e38fad392dbfd636&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdealmomentum%2F&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®
- **Ownership:** JSE:MTM

#### Who Uses This Product?

- **Who Uses This:** Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 70% Medium, 20% Large

#### What Do G2 Reviewers Say About Momentum?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Momentum, making call transcription and team collaboration seamless and efficient.
- Users value the **super collaborative and responsive team** at Momentum, enhancing their automation experience significantly.
- Users value the **automation features** of Momentum, enhancing productivity and streamlining communication during Zoom meetings.
- Users value the **seamless integration** of Momentum with Zoom, enhancing productivity and facilitating efficient communication during meetings.
- Users highlight the **exceptional customer support** of Momentum, enhancing collaboration and simplifying RevOps tasks significantly.

##### Cons

- Users find **inaccuracy in language support** and functionality, affecting the effectiveness of Momentum across different languages.
- Users experience **performance issues** like glitches and inconsistent results, which hinder a seamless overall experience.
- Users highlight significant **accuracy issues** with Momentum's AI, affecting insights and transcription reliability across different languages.
- Users face **call issues** , including connectivity problems and unclear permission settings, hindering effective communication and functionality.
- Users express concerns about **data inaccuracy** , including issues with call mapping and insufficient reporting capabilities.

#### What Are Recent G2 Reviews of Momentum?

**["Revolutionized Salesforce Integration with Stellar Support"](https://www.g2.com/survey_responses/momentum-review-12813533)**

**Rating:** 5.0/5.0 stars

_— Alex S._

[Read full review](https://www.g2.com/survey_responses/momentum-review-12813533)

**["What a timesaver! A must-have tool for an AM or AE"](https://www.g2.com/survey_responses/momentum-review-11568946)**

**Rating:** 4.5/5.0 stars

_— Kaisa S._

[Read full review](https://www.g2.com/survey_responses/momentum-review-11568946)

### [Outdoo AI](https://www.g2.com/products/outdoo-ai/reviews)

Outdoo is an enterprise AI roleplay and training platform specifically designed for customer-facing teams, aimed at transforming training into actionable skills and measurable revenue outcomes. By integrating AI Tutor-led learning, pre-call roleplays, real customer interactions, and post-call evaluations, Outdoo effectively bridges the gap between preparation and performance, ensuring that teams are well-equipped to engage with clients effectively. This platform is particularly beneficial for organizations that prioritize structured coaching and performance measurement. Targeting customer service representatives, sales teams, and other client-facing roles, Outdoo provides a comprehensive solution for enhancing communication skills and customer engagement strategies. By utilizing realistic roleplay scenarios that reflect actual customer interactions, teams can practice and refine their skills in a safe environment, ultimately leading to improved results in real-world situations. Outdoo's key features include AI roleplay simulations that are grounded in authentic customer scenarios, allowing users to experience various personas and situations. The platform also offers unified scorecards that standardize assessments across both training and live interactions, providing a consistent framework for evaluating performance. Personalized micro-learning paths are tailored to address specific skill gaps, ensuring that each team member receives targeted training that aligns with their developmental needs. Additionally, manager dashboards facilitate tracking of readiness and coaching effectiveness, enabling leaders to support their teams more effectively. With over 120 integrations, including support for SCORM and xAPI, Outdoo seamlessly connects with existing Learning Management Systems (LMS), Customer Relationship Management (CRM) tools, and conversation intelligence platforms. This interoperability allows organizations to leverage their current technology stack while enhancing their training capabilities. Trusted by more than 250 enterprises globally, including notable names like Globe Life and Keller Williams, Outdoo has established itself as a leader in customer satisfaction, as evidenced by its top ranking on G2. Overall, Outdoo stands out in the realm of enterprise training solutions by providing a holistic approach that links training directly to real-world performance outcomes. Its innovative use of AI and roleplay not only prepares teams for customer interactions but also fosters a culture of continuous improvement and accountability, making it an essential tool for organizations looking to enhance their customer engagement strategies.

**Average Rating:** 4.6/5.0

**Total Reviews:** 170

#### How Do G2 Users Rate Outdoo AI?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.8/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.3/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Outdoo AI?

- **Seller:** [Outdoo AI](https://www.g2.com/sellers/outdoo-ai)
- **Year Founded:** 2022
- **HQ Location:** San Francisco, US
- **Twitter:** @OutdooAI  
68 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4bc9fc6ce2e951bbcd43860a0929f635f326c0ff0006018354f0cdb13a4b9ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foutdooai%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 45% Medium, 45% Small

#### What Do G2 Reviewers Say About Outdoo AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Outdoo AI, making data analysis and call management straightforward and efficient.
- Users find Outdoo AI to be a **helpful mentor** , greatly enhancing their sales pitch and objection handling skills.
- Users value the **effective call recordings** of Outdoo AI, facilitating focused reviews and team performance improvements.
- Users value the **detailed and concise call summaries** provided by Outdoo AI, enhancing focus during discussions.
- Users appreciate the **time-saving call summaries** that provide clear insights and highlight main discussion points effectively.

##### Cons

- Users experience **call issues** such as unfair grading and confusion with call participation and recording notifications.
- Users report **accuracy issues** with ratings on calls, leading to confusion and mixed results in assessments.
- Users find the **AI inaccuracies** in Outdoo AI concerning, as it often misinterpret call content and ratings.
- Users note a lack of **customizable analytics** and CRM integrations, affecting usability and functionality of Outdoo AI.
- Users report **recording issues** such as inaccurate transcriptions and delays in processing times, affecting overall usability.

#### What Are Recent G2 Reviews of Outdoo AI?

**["Outdoo gives us unparalleled visibility into Sales conversations and pipeline progress"](https://www.g2.com/survey_responses/outdoo-ai-review-11528226)**

**Rating:** 4.5/5.0 stars

_— Luka B._

[Read full review](https://www.g2.com/survey_responses/outdoo-ai-review-11528226)

**["User-Friendly Automation That Boosts Productivity"](https://www.g2.com/survey_responses/outdoo-ai-review-12971039)**

**Rating:** 4.5/5.0 stars

_— Kishan K._

[Read full review](https://www.g2.com/survey_responses/outdoo-ai-review-12971039)

#### What Are G2 Users Discussing About Outdoo AI?

- [What is MeetRecord used for?](https://www.g2.com/discussions/what-is-meetrecord-used-for)

### [MeetGeek](https://www.g2.com/products/meetgeek/reviews)

MeetGeek is an AI meeting automation platform that records, transcribes, and summarizes every conversation, then turns it into action automatically. Notes write themselves, so you stay in the conversation instead of typing through it. Summaries, action items, and highlights land in the tools you already use: CRM, ATS, Slack, Notion, ClickUp, or any of 10,000+ apps via Zapier, Make, and n8n. Nobody has to remember to check a separate tab. Record any conversation, any way your team works: • Meeting Agent joins Zoom, Google Meet, and Teams straight from your calendar, and assists live during the call • Mobile app captures in-person meetings, interviews, and phone calls • Chrome Extension records browser-based calls with no bot in the room • Desktop App records any videoconferencing call locally from your laptop Everything lands in one searchable repository in the same structured format, no matter how it was captured. From there, it goes further than notes: • AI Chat answers questions across every meeting you've ever recorded • AI Meeting Agents run on a schedule or trigger on a keyword, then deliver scores, rankings, reports, and alerts wherever you want them • AI Voice Agents handle routine inbound and outbound calls on their own — qualifying, scheduling, following up • Meeting analytics built from 100+ KPIs show where your meetings lose time, drillable by person, team, or company Teams using MeetGeek replace up to 60% of their status meetings with summaries. Trusted by 50,000+ teams in 100+ countries. 100+ languages with automatic detection. SOC 2 Type II, HIPAA, GDPR, and CCPA compliant, with EU and US data residency. 2-minute setup, free plan to start, paid from $9.99/user/month. Ideal for: → Sales & Account Management: Enrich your CRM with insights from every call and close deals faster. → Recruiting & HR: Focus on the candidate instead of your notes, and let agents score and rank interviews for you. → Consultants & Agencies: Run high-quality client sessions while every requirement and commitment is captured for you. → Customer Success: Surface feedback, requests, and risk signals across accounts without listening back. → Product & Marketing: Turn customer calls into a searchable research library your whole team can use. → Leadership & Ops: See how the organization actually spends its meeting time, and fix it with data.

**Average Rating:** 4.6/5.0

**Total Reviews:** 489

#### How Do G2 Users Rate MeetGeek?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.6/10 (Category avg: 8.6/10)
- **Customer Scoring:** 7.6/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind MeetGeek?

- **Seller:** [MeetGeek](https://www.g2.com/sellers/meetgeek)
- **Company Website:** meetgeek.ai
- **Year Founded:** 2020
- **HQ Location:** EU, RO
- **Twitter:** @MeetgeekA  
248 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d41b9db4a5bd5977559201112049e9a5376943338899690a046a43aca1dc2ddf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeetgeek-ai%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 78% Small, 20% Medium

#### What Do G2 Reviewers Say About MeetGeek?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend MeetGeek for its **effective summaries and AI transcription** , enhancing collaboration and usability for teams.
- Users value the **ease of use** of MeetGeek, highlighting quick access to customer support and clear, precise notes.
- Users value the **high accuracy** of MeetGeek in organizing minutes and summarizing key ideas effectively.
- Users highlight the **effective summarization of meetings** with MeetGeek, simplifying the extraction of action items.
- Users value the **automatic meeting summaries and HubSpot integration** for enhancing collaboration and organization.

##### Cons

- Users often face **meeting management challenges** with MeetGeek, including issues with bot performance and name display.
- Users express concern over **limited language support** , wishing for flexibility in transcription languages during meetings.
- Users express concerns over **AI inaccuracy** , highlighting issues with translation and conversation context recognition.
- Users note **accuracy issues** in AI translations and meeting transcripts, affecting overall functionality and user experience.
- Users find **inaccurate summarization** sometimes disrupts clarity, affecting understanding and speaker context in notes.

#### What Are Recent G2 Reviews of MeetGeek?

**["Easy to Use, Highly Customizable Meeting Emails and Impressive Workflows"](https://www.g2.com/survey_responses/meetgeek-review-12944158)**

**Rating:** 5.0/5.0 stars

_— Amanda G._

[Read full review](https://www.g2.com/survey_responses/meetgeek-review-12944158)

**["Powerful, User-Friendly Scheduling with Smart AI and Seamless Calendar Integration"](https://www.g2.com/survey_responses/meetgeek-review-12863529)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/meetgeek-review-12863529)

#### What Are G2 Users Discussing About MeetGeek?

- [What is Meetgeek.ai used for?](https://www.g2.com/discussions/what-is-meetgeek-ai-used-for) - 4 comments

### [Proshort](https://www.g2.com/products/proshort/reviews)

Proshort (https://proshort.ai/) is a contextual rep empowerment platform designed to supercoach your sales team using the behaviors of your best performers. Instead of relying on generic training or static playbooks, Proshort uses AI to analyze your sales calls, emails, CRM notes, and workflows to identify what’s actually working in your organization. It then delivers these winning behaviors directly to reps through personalized views, short video learning, and AI-driven playbooks. This means reps don’t just learn more they learn what works for your buyers, your product, and your sales motion. For managers, Proshort brings clarity to what drives performance. It highlights how top reps operate, what’s really happening inside deals, and where targeted coaching can have the biggest impact. Proshort isn’t another LMS or call recorder. It’s a supercoach that helps you scale the impact of your best reps and systematically raise the bar for everyone else.

**Average Rating:** 4.6/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate Proshort?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.8/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.0/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Proshort?

- **Seller:** [Proshort](https://www.g2.com/sellers/proshort)
- **Company Website:** proshort.ai
- **Year Founded:** 2022
- **HQ Location:** Cupertino, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=acf09c2d91bcc6e31f8d8f7d3d2d2e5c59c47d8ae0b054262e3a91ca4d26eb10&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproshort%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 77% Medium, 19% Small

#### What Do G2 Reviewers Say About Proshort?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Proshort for its **accurate AI-driven summaries** , enhancing customer interaction and driving sales efficiency.
- Users value the **ease of use** of Proshort, allowing seamless note-taking and focus during meetings.
- Users value the **deep AI-driven insights** of Proshort, enhancing productivity and focusing on sales without manual interruptions.
- Users value Proshort's **exceptional accuracy** in recording and summarizing calls, enhancing engagement and efficiency in customer interactions.
- Users benefit from **easy call recording and analysis** , enhancing coaching and improving sales strategies through AI insights.

##### Cons

- Users note that **limited customization** restricts tailoring reports, hindering deeper insights despite the platform's excellent core features.
- Users report **call issues** with Proshort, including difficulty joining calls and limitations on recording durations.
- Users find the **missing features** , like limited integrations and language support, hinder Proshort's overall effectiveness.
- Users face issues with **summary quality** , as inaccurate scores and missing participant details can hinder overall effectiveness.
- Users experience **accuracy issues** with Proshort, as the analysis sometimes misrepresents the quality of conversations.

#### What Are Recent G2 Reviews of Proshort?

**["My PA for Pre-Meeting and Post-Meeting Summaries"](https://www.g2.com/survey_responses/proshort-review-12273417)**

**Rating:** 5.0/5.0 stars

_— Joy B._

[Read full review](https://www.g2.com/survey_responses/proshort-review-12273417)

**["Turns Every Pre-Sales Conversation into Usable Intelligence"](https://www.g2.com/survey_responses/proshort-review-12300342)**

**Rating:** 5.0/5.0 stars

_— Akanksha A._

[Read full review](https://www.g2.com/survey_responses/proshort-review-12300342)

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