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Top Free Conversation Intelligence Software - Page 3

Check out our list of free Conversation Intelligence Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Conversation Intelligence Software to ensure you get the right product.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
90 Conversation Intelligence Products Available
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View all Conversation Intelligence Software
Momentum
(102)4.6 out of 5
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

    Users
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Momentum is a tool designed to assist with meeting organization, call transcription, and workflow management, integrating with platforms such as Zoom, Google Meets, and Salesforce.
    • Reviewers like Momentum's user-friendly interface, seamless integration with other platforms, and its ability to provide accurate transcriptions and actionable insights from meetings.
    • Users reported occasional bugs during integration with third-party apps, limitations in customization options, and issues with the accuracy of AI-driven insights and transcriptions.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Momentum features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    7.6
    Customer Scoring
    Average: 8.3
    8.5
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Momentum
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @dealmomentum
    275 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
    Ownership
    JSE:MTM
Product Description
How are these determined?Information
This description is provided by the seller.

Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

Users
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Momentum is a tool designed to assist with meeting organization, call transcription, and workflow management, integrating with platforms such as Zoom, Google Meets, and Salesforce.
  • Reviewers like Momentum's user-friendly interface, seamless integration with other platforms, and its ability to provide accurate transcriptions and actionable insights from meetings.
  • Users reported occasional bugs during integration with third-party apps, limitations in customization options, and issues with the accuracy of AI-driven insights and transcriptions.
Momentum features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
7.6
Customer Scoring
Average: 8.3
8.5
AI Text Summarization
Average: 8.5
Seller Details
Seller
Momentum
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@dealmomentum
275 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
Ownership
JSE:MTM
Aircall
(1,475)4.4 out of 5
Optimized for quick response
View top Consulting Services for Aircall
Save to My Lists
Entry Level Price:$30 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

    Users
    • Sales Development Representative
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aircall is a telephony solution that integrates with various CRM tools and offers features such as call logging, historical data, and contact information management.
    • Reviewers like the user-friendly interface, clear audio quality, and seamless integration with platforms like HubSpot, which enhances workflow efficiency and overall productivity.
    • Users mentioned occasional call quality issues and system delays during peak hours, and some found the initial navigation and access to all features challenging, especially for visually impaired users.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Aircall features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    5.0
    Customer Scoring
    Average: 8.3
    10.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Aircall
    Company Website
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @aircall
    4,974 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    704 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

Users
  • Sales Development Representative
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aircall is a telephony solution that integrates with various CRM tools and offers features such as call logging, historical data, and contact information management.
  • Reviewers like the user-friendly interface, clear audio quality, and seamless integration with platforms like HubSpot, which enhances workflow efficiency and overall productivity.
  • Users mentioned occasional call quality issues and system delays during peak hours, and some found the initial navigation and access to all features challenging, especially for visually impaired users.
Aircall features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
5.0
Customer Scoring
Average: 8.3
10.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
Aircall
Company Website
Year Founded
2014
HQ Location
New York
Twitter
@aircall
4,974 Twitter followers
LinkedIn® Page
www.linkedin.com
704 employees on LinkedIn®

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Mihup
(66)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI

    Users
    • Quality Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 58% Mid-Market
    • 26% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mihup is a platform that turns voice and text interactions into actionable intelligence, with capabilities to understand Indian languages and dialects, and offers both cloud and on premises deployment options.
    • Reviewers appreciate Mihup's accuracy and clarity in speech analytics, its user-friendly dashboard, and the support provided by the customer service team, as well as its ability to seamlessly convert calls into transcripts and provide insightful analysis.
    • Reviewers noted that the initial setup and training phase can be time-consuming, especially for large datasets and advanced features, and that the platform's pricing and other details are not transparent enough.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mihup features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    9.7
    Artificial Intelligence
    Average: 8.6
    9.7
    Customer Scoring
    Average: 8.3
    9.8
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mihup Communications Private Limited.
    Year Founded
    2016
    HQ Location
    Kolkata, India
    Twitter
    @mihup_ai
    50 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI

Users
  • Quality Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 58% Mid-Market
  • 26% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mihup is a platform that turns voice and text interactions into actionable intelligence, with capabilities to understand Indian languages and dialects, and offers both cloud and on premises deployment options.
  • Reviewers appreciate Mihup's accuracy and clarity in speech analytics, its user-friendly dashboard, and the support provided by the customer service team, as well as its ability to seamlessly convert calls into transcripts and provide insightful analysis.
  • Reviewers noted that the initial setup and training phase can be time-consuming, especially for large datasets and advanced features, and that the platform's pricing and other details are not transparent enough.
Mihup features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
9.7
Artificial Intelligence
Average: 8.6
9.7
Customer Scoring
Average: 8.3
9.8
AI Text Summarization
Average: 8.5
Seller Details
Seller
Mihup Communications Private Limited.
Year Founded
2016
HQ Location
Kolkata, India
Twitter
@mihup_ai
50 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
Kixie PowerCall & SMS
(861)4.8 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize effi

    Users
    • CEO
    • Account Executive
    Industries
    • Financial Services
    • Marketing and Advertising
    Market Segment
    • 83% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kixie PowerCall & SMS is a dialing tool that integrates with CRM platforms, offering features like local presence dialing, automatic call logging, voicemail drops, and SMS functionality.
    • Reviewers frequently mention the efficiency and user-friendliness of Kixie, highlighting its seamless integration with CRM platforms, time-saving features like automatic call logging and voicemail drops, and the ability to dial multiple numbers at once.
    • Reviewers mentioned occasional technical issues such as glitches, connectivity problems, and difficulties with call transfers, as well as a lack of integration with certain CRM platforms and headsets.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    8.8
    Customer Scoring
    Average: 8.3
    8.3
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kixie
    Company Website
    Year Founded
    2013
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize effi

Users
  • CEO
  • Account Executive
Industries
  • Financial Services
  • Marketing and Advertising
Market Segment
  • 83% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kixie PowerCall & SMS is a dialing tool that integrates with CRM platforms, offering features like local presence dialing, automatic call logging, voicemail drops, and SMS functionality.
  • Reviewers frequently mention the efficiency and user-friendliness of Kixie, highlighting its seamless integration with CRM platforms, time-saving features like automatic call logging and voicemail drops, and the ability to dial multiple numbers at once.
  • Reviewers mentioned occasional technical issues such as glitches, connectivity problems, and difficulties with call transfers, as well as a lack of integration with certain CRM platforms and headsets.
Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
8.8
Customer Scoring
Average: 8.3
8.3
AI Text Summarization
Average: 8.5
Seller Details
Seller
Kixie
Company Website
Year Founded
2013
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
800.com
(793)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a

    Users
    • Owner
    • CEO
    Industries
    • Construction
    • Retail
    Market Segment
    • 82% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 800.com features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AH
    I find 800.com to be user-friendly, making it easy to navigate. Message retrieval and the dashboard are straightforward, and I appreciate that... Read review
    Kevin K.
    KK
    I like how 800.com allows us to redirect our former landline to two cell phone lines. I also appreciate that it makes it transparent to our friends... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    800.com
    Company Website
    Year Founded
    2008
    HQ Location
    Sarasota, Florida
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a

Users
  • Owner
  • CEO
Industries
  • Construction
  • Retail
Market Segment
  • 82% Small-Business
  • 9% Mid-Market
800.com features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
AH
I find 800.com to be user-friendly, making it easy to navigate. Message retrieval and the dashboard are straightforward, and I appreciate that... Read review
Kevin K.
KK
I like how 800.com allows us to redirect our former landline to two cell phone lines. I also appreciate that it makes it transparent to our friends... Read review
Seller Details
Seller
800.com
Company Website
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
goodmeetings
(71)4.7 out of 5
Save to My Lists
Entry Level Price:$70.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Goodmeetings is an AI-powered Meeting Insights & Automation Platform that transforms customer-facing revenue teams into productive high-performance units. Sales and customer success teams can foc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • goodmeetings features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.5
    Artificial Intelligence
    Average: 8.6
    8.7
    Customer Scoring
    Average: 8.3
    8.3
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Amarendra S.
    AS
    I like the fact that goodmeetings enables us to think about scaling the remote sales channel in a structured and measured way. In real estate... Read review
    Dr Syed H.
    DH
    Good meeting software is a highly motivated and well-designed software for a sales team of any organization. Good meeting nicely directs the team... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kharavela Technologies
    Year Founded
    2021
    HQ Location
    Bengaluru, IN
    Twitter
    @GoodmeetingsAI
    64 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Goodmeetings is an AI-powered Meeting Insights & Automation Platform that transforms customer-facing revenue teams into productive high-performance units. Sales and customer success teams can foc

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
goodmeetings features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.5
Artificial Intelligence
Average: 8.6
8.7
Customer Scoring
Average: 8.3
8.3
AI Text Summarization
Average: 8.5
Amarendra S.
AS
I like the fact that goodmeetings enables us to think about scaling the remote sales channel in a structured and measured way. In real estate... Read review
Dr Syed H.
DH
Good meeting software is a highly motivated and well-designed software for a sales team of any organization. Good meeting nicely directs the team... Read review
Seller Details
Seller
Kharavela Technologies
Year Founded
2021
HQ Location
Bengaluru, IN
Twitter
@GoodmeetingsAI
64 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Scratchpad
(1,492)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strateg

    Users
    • Account Executive
    • Enterprise Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Scratchpad features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    6.0
    Artificial Intelligence
    Average: 8.6
    3.3
    Customer Scoring
    Average: 8.3
    5.0
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Roger Y.
    RY
    I love the ability to search for the accounts I manage without having to leave the webpage I'm on. If I'm writing an email and I can't remember an... Read review
    Verified User in Computer Software
    UC
    It's ease of use and simplicity. Data entry that used to take me hours within SFDC directly, now only takes me a few minutes. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Scratchpad
    Company Website
    Year Founded
    2020
    HQ Location
    Covina, US
    Twitter
    @Scratchpad
    458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strateg

Users
  • Account Executive
  • Enterprise Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 21% Small-Business
Scratchpad features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
6.0
Artificial Intelligence
Average: 8.6
3.3
Customer Scoring
Average: 8.3
5.0
AI Text Summarization
Average: 8.5
Roger Y.
RY
I love the ability to search for the accounts I manage without having to leave the webpage I'm on. If I'm writing an email and I can't remember an... Read review
Verified User in Computer Software
UC
It's ease of use and simplicity. Data entry that used to take me hours within SFDC directly, now only takes me a few minutes. Read review
Seller Details
Seller
Scratchpad
Company Website
Year Founded
2020
HQ Location
Covina, US
Twitter
@Scratchpad
458 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Enthu.ai
(41)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enthu.AI is a speech analytics software designed to help consumer brands improve agent performance and customer satisfaction. It specializes in call center quality assurance (QA) and management, m

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Enthu.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    9.0
    Artificial Intelligence
    Average: 8.6
    9.4
    Customer Scoring
    Average: 8.3
    9.4
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Goods
    UC
    There is so much information in our day to day customer conversations which we were not capturing. Enthu now helps us extract a part of this... Read review
    JS
    The software helps me have a transparent view of my call center business. Not just that, my clients also have much better visibility of the service... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enthuworks
    Year Founded
    2021
    HQ Location
    Delaware, US
    Twitter
    @enthuAI
    50 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enthu.AI is a speech analytics software designed to help consumer brands improve agent performance and customer satisfaction. It specializes in call center quality assurance (QA) and management, m

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
Enthu.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
9.0
Artificial Intelligence
Average: 8.6
9.4
Customer Scoring
Average: 8.3
9.4
AI Text Summarization
Average: 8.5
Verified User in Consumer Goods
UC
There is so much information in our day to day customer conversations which we were not capturing. Enthu now helps us extract a part of this... Read review
JS
The software helps me have a transparent view of my call center business. Not just that, my clients also have much better visibility of the service... Read review
Seller Details
Seller
Enthuworks
Year Founded
2021
HQ Location
Delaware, US
Twitter
@enthuAI
50 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Marchex
(184)4.1 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 54% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Marchex features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    6.7
    Artificial Intelligence
    Average: 8.6
    7.5
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Roy H.
    RH
    It's easy to order any kind of number (toll-free, specific area code, etc.) and set up a rewrite for tracking calls from a website. Read review
    Verified User in Marketing and Advertising
    AM
    Marchex has been very accommodating with our requests and getting all our accounts set up and running correctly. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Marchex
    Year Founded
    2003
    HQ Location
    Seattle, WA
    Twitter
    @Marchex
    3,653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    208 employees on LinkedIn®
    Ownership
    NASDAQ:MCHX
Product Description
How are these determined?Information
This description is provided by the seller.

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 54% Small-Business
  • 34% Mid-Market
Marchex features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
6.7
Artificial Intelligence
Average: 8.6
7.5
Customer Scoring
Average: 8.3
0.0
No information available
Roy H.
RH
It's easy to order any kind of number (toll-free, specific area code, etc.) and set up a rewrite for tracking calls from a website. Read review
Verified User in Marketing and Advertising
AM
Marchex has been very accommodating with our requests and getting all our accounts set up and running correctly. Read review
Seller Details
Seller
Marchex
Year Founded
2003
HQ Location
Seattle, WA
Twitter
@Marchex
3,653 Twitter followers
LinkedIn® Page
www.linkedin.com
208 employees on LinkedIn®
Ownership
NASDAQ:MCHX
WhatConverts
(281)4.9 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Construction
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WhatConverts is a platform for businesses and agencies that provides clarity on where their leads are coming from and which marketing efforts are driving results, with features for lead tracking across calls, forms, chats, and e-commerce.
    • Reviewers appreciate the platform's ease of use, efficient support team, and the detailed tracking and attribution it provides, with many highlighting the value of being able to tie every lead back to a specific ad, keyword, or campaign.
    • Reviewers noted that some sections, especially advanced reporting and filtering, can feel overwhelming for beginners, and there were suggestions for more direct integrations and more granular routing of different lead types.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WhatConverts features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    9.2
    Customer Scoring
    Average: 8.3
    9.7
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WhatConverts
    Company Website
    Year Founded
    2014
    HQ Location
    Charlotte, NC
    Twitter
    @whatconverts
    274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Construction
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WhatConverts is a platform for businesses and agencies that provides clarity on where their leads are coming from and which marketing efforts are driving results, with features for lead tracking across calls, forms, chats, and e-commerce.
  • Reviewers appreciate the platform's ease of use, efficient support team, and the detailed tracking and attribution it provides, with many highlighting the value of being able to tie every lead back to a specific ad, keyword, or campaign.
  • Reviewers noted that some sections, especially advanced reporting and filtering, can feel overwhelming for beginners, and there were suggestions for more direct integrations and more granular routing of different lead types.
WhatConverts features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
9.2
Customer Scoring
Average: 8.3
9.7
AI Text Summarization
Average: 8.5
Seller Details
Seller
WhatConverts
Company Website
Year Founded
2014
HQ Location
Charlotte, NC
Twitter
@whatconverts
274 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Prodigal
(55)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Prodigal maximizes payments for lenders and debt collectors by building dynamic strategies and motivating consumers with highly engaging, personalized treatments. Our advanced genAI has been trained

    Users
    No information available
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 64% Mid-Market
    • 20% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Prodigal features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Artificial Intelligence
    Average: 8.6
    9.9
    Customer Scoring
    Average: 8.3
    9.5
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Edwina C.
    EC
    Prodigal's customization process. Unlike other voice analytic companies, Prodigal is able to customize features for you in a timely manner and... Read review
    PR
    Prodigal truly listened to my needs and tailored a solution to match. They worked with me through the trial process and adapted the technology to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Prodigal
    Year Founded
    2018
    HQ Location
    Mountain View, US
    Twitter
    @ProdigalTech
    307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Prodigal maximizes payments for lenders and debt collectors by building dynamic strategies and motivating consumers with highly engaging, personalized treatments. Our advanced genAI has been trained

Users
No information available
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 64% Mid-Market
  • 20% Small-Business
Prodigal features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.6
Artificial Intelligence
Average: 8.6
9.9
Customer Scoring
Average: 8.3
9.5
AI Text Summarization
Average: 8.5
Edwina C.
EC
Prodigal's customization process. Unlike other voice analytic companies, Prodigal is able to customize features for you in a timely manner and... Read review
PR
Prodigal truly listened to my needs and tailored a solution to match. They worked with me through the trial process and adapted the technology to... Read review
Seller Details
Seller
Prodigal
Year Founded
2018
HQ Location
Mountain View, US
Twitter
@ProdigalTech
307 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Rafiki
(21)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rafiki is a Generative AI powered conversation and revenue intelligence platform that helps you deliver great demos, contextually follow up with meeting video snippets, answer questions as in-line com

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 62% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rafiki features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Artificial Intelligence
    Average: 8.6
    9.0
    Customer Scoring
    Average: 8.3
    8.7
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Anna K.
    AK
    They are extremely responsive and flexible. I've asked for a number of edge cases to be solved for and they have delivered. Our currently CRM and... Read review
    Sean B.
    SB
    Rafiki was a refreshing alternative to more expensive options. Offering features comparable to Gong. We have been using it for over 10 months and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GetRafiki
    Year Founded
    2021
    HQ Location
    Covina, US
    Twitter
    @getrafiki
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rafiki is a Generative AI powered conversation and revenue intelligence platform that helps you deliver great demos, contextually follow up with meeting video snippets, answer questions as in-line com

Users
No information available
Industries
No information available
Market Segment
  • 62% Small-Business
  • 38% Mid-Market
Rafiki features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.4
8.7
Artificial Intelligence
Average: 8.6
9.0
Customer Scoring
Average: 8.3
8.7
AI Text Summarization
Average: 8.5
Anna K.
AK
They are extremely responsive and flexible. I've asked for a number of edge cases to be solved for and they have delivered. Our currently CRM and... Read review
Sean B.
SB
Rafiki was a refreshing alternative to more expensive options. Offering features comparable to Gong. We have been using it for over 10 months and... Read review
Seller Details
Seller
GetRafiki
Year Founded
2021
HQ Location
Covina, US
Twitter
@getrafiki
3 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
UpdateAI
(53)4.9 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UpdateAI is the worlds first, and only, Digital Assistant built for Customer Success Managers. By integrating into Zoom we automatically take notes, capture and assign action items, identify risks, an

    Users
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UpdateAI features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    7.9
    Customer Scoring
    Average: 8.3
    8.5
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Kimberly Renee K.
    KK
    UpdateAI seamlessly and automatically records my Zoom calls and then uses AI to provide a smart summary with key highlights, next steps, key... Read review
    Verified User in Computer Software
    UC
    Simple setup so that usage was easy. Any questions or problems have been quickly resolved by their customer support. Easy to set up integrations... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,225 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UpdateAI is the worlds first, and only, Digital Assistant built for Customer Success Managers. By integrating into Zoom we automatically take notes, capture and assign action items, identify risks, an

Users
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
UpdateAI features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
7.9
Customer Scoring
Average: 8.3
8.5
AI Text Summarization
Average: 8.5
Kimberly Renee K.
KK
UpdateAI seamlessly and automatically records my Zoom calls and then uses AI to provide a smart summary with key highlights, next steps, key... Read review
Verified User in Computer Software
UC
Simple setup so that usage was easy. Any questions or problems have been quickly resolved by their customer support. Easy to set up integrations... Read review
Seller Details
Seller
Gainsight Inc.
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,225 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®
Kickscale
(45)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kickscale's AI Sales Coaching platform captures critical insights from customer conversations, enabling sales professionals with comprehensive meeting analytics, individualised coaching, and automated

    Users
    • Sales Manager
    Industries
    • Computer Software
    • Leisure, Travel & Tourism
    Market Segment
    • 64% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kickscale features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    7.4
    Customer Scoring
    Average: 8.3
    8.6
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Roman S.
    RS
    We enjoy the variety on playbooks on all sort of situations & topics that are highly relevant to any SaaS-Startup. Our employees' performance... Read review
    Sophia H.
    SH
    Kickscale helps me every day to manage my deals and understand my customers better. The fully-fledged meeting evaluation, which is now also... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kickscale
    HQ Location
    Vienna
    Twitter
    @Kickscale
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kickscale's AI Sales Coaching platform captures critical insights from customer conversations, enabling sales professionals with comprehensive meeting analytics, individualised coaching, and automated

Users
  • Sales Manager
Industries
  • Computer Software
  • Leisure, Travel & Tourism
Market Segment
  • 64% Mid-Market
  • 36% Small-Business
Kickscale features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
7.4
Customer Scoring
Average: 8.3
8.6
AI Text Summarization
Average: 8.5
Roman S.
RS
We enjoy the variety on playbooks on all sort of situations & topics that are highly relevant to any SaaS-Startup. Our employees' performance... Read review
Sophia H.
SH
Kickscale helps me every day to manage my deals and understand my customers better. The fully-fledged meeting evaluation, which is now also... Read review
Seller Details
Seller
Kickscale
HQ Location
Vienna
Twitter
@Kickscale
14 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Trengo
(244)4.3 out of 5
Save to My Lists
Entry Level Price:€349.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

    Users
    No information available
    Industries
    • Leisure, Travel & Tourism
    • Apparel & Fashion
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trengo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.4
    5.6
    Artificial Intelligence
    Average: 8.6
    5.6
    Customer Scoring
    Average: 8.3
    6.7
    AI Text Summarization
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Health, Wellness and Fitness
    AH
    User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from... Read review
    Ernesto E.
    EE
    Highlight the features and the competitive price of the solution. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trengo
    Year Founded
    2017
    HQ Location
    Utrecht, Utrecht, Netherlands
    Twitter
    @TrengoHQ
    282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

Users
No information available
Industries
  • Leisure, Travel & Tourism
  • Apparel & Fashion
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
Trengo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.4
5.6
Artificial Intelligence
Average: 8.6
5.6
Customer Scoring
Average: 8.3
6.7
AI Text Summarization
Average: 8.5
Verified User in Health, Wellness and Fitness
AH
User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from... Read review
Ernesto E.
EE
Highlight the features and the competitive price of the solution. Read review
Seller Details
Seller
Trengo
Year Founded
2017
HQ Location
Utrecht, Utrecht, Netherlands
Twitter
@TrengoHQ
282 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®