# Top Free Conversation Intelligence Software - Page 3

## How Many Conversation Intelligence Software Products Does G2 Track?

**Total Products under this Category:** 207

### Category Stats (Aug 2026)

- **Average Rating:** 4.63/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Copilot for Sales (+0.84%) - Among all products in this category, Copilot for Sales recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Conversation Intelligence Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 121,700+ Authentic Reviews
- 207+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Conversation Intelligence Software
 ![G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversation-intelligence/grids.png?focus%5B%5D=24724&focus%5B%5D=156120&focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=135441&focus%5B%5D=5511&focus%5B%5D=1333617&focus%5B%5D=1188166)

Highlighted products: Gong, Fathom, HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), GTM Studio - Powered by ZoomInfo, Talkdesk, Substrata, and Nooks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=substrata-substrata&focus%5B%5D=nooks)

**Sponsored**

### CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1567&secure%5Bchosen_at%5D=2026-08-15T05%3A00%3A44Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3330&secure%5Bresource_id%5D=1567&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversation-intelligence%2Ffree%3Fpage%3D3&secure%5Btoken%5D=4eb7799dd51bd949318759e7bc55d748cf272ec5505fe69b5e8b2e690ed6ddf2&secure%5Burl%5D=https%3A%2F%2Fwww.ctm.com%2Ffeatures%2F&secure%5Burl_type%5D=paid_promos)

### [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. - Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. - Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. - Provides meaningful and actionable insights to supervisors to drive growth and operational excellence - Helps leaders uncover opportunities for growth, transformation and innovation through real- time contact center insights scalable across the enterprise.

**Average Rating:** 4.3/5.0

**Total Reviews:** 679

#### How Do G2 Users Rate Sprinklr Service?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 6.2/10 (Category avg: 8.6/10)
- **Customer Scoring:** 6.3/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 6.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sprinklr Service?

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Company Website:** www.sprinklr.com
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr  
38,047 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,380 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Community Manager
- **Top Industries:** Consumer Services, Marketing and Advertising
- **Company Size:** 41% Large, 30% Medium

#### What Do G2 Reviewers Say About Sprinklr Service?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Sprinklr Service, finding it simple and effective for managing customer experience.
- Users appreciate the **user-friendly interface** of Sprinklr Service, enhancing convenience and engagement across social media platforms.
- Users value the **professional and skilled support team** of Sprinklr Service, enhancing their overall experience and satisfaction.
- Users value the **efficiency** of Sprinklr Service, enjoying seamless management and tailored solutions for their business needs.
- Users appreciate the **first-class customer support** of Sprinklr Service, noting its availability and commitment to enhancing experiences.

##### Cons

- Users find the **complexity of features** overwhelming, especially new users, leading to confusion and performance issues.
- Users face a **steep learning curve** with Sprinklr Service, requiring time and training to become proficient.
- Users experience **missing features** in Sprinklr Service, requiring native posting for some tasks and impacting workflow efficiency.
- Users experience **slow loading** times when fetching keywords and creating cases, impacting their efficiency and satisfaction.
- Users often face a **steep learning curve** with Sprinklr Service, making it challenging for new or smaller teams.

#### What Are Recent G2 Reviews of Sprinklr Service?

**["Comprehensive CRM Solution with Customizable Workflows"](https://www.g2.com/survey_responses/sprinklr-service-review-13220256)**

**Rating:** 4.0/5.0 stars

_— Ruben B._

[Read full review](https://www.g2.com/survey_responses/sprinklr-service-review-13220256)

**["Customizable Rules Engine and Regex Detection for Proactive Outage Alerts"](https://www.g2.com/survey_responses/sprinklr-service-review-13083125)**

**Rating:** 5.0/5.0 stars

_— Asrul R._

[Read full review](https://www.g2.com/survey_responses/sprinklr-service-review-13083125)

### [MaestroQA](https://www.g2.com/products/maestroqa/reviews)

MaestroQA is an AI-powered conversation analytics platform that helps leaders uncover insights and scale quality across calls, chats, emails, bots, surveys, and more. "We started as a Contact Center QA company that powers human-QA workflows in 2017. The arrival of LLMs transformed the potential to turn the conversation data in our platform into structured data. As a result, CEOs and their leadership teams' eyes opened to the potential for insights from conversation data to drive strategic priorities. This opened the window of not only helping QA teams analyze conversations but also every person in a company. It required our product to transform from a workflow solution to a data platform - and our experience working with 500+ Quality Teams, their tech stacks, and their use cases was mission-critical to how we designed our platform to work for small and large teams - and folks both within and outside the Contact Center. We are building the #1 place to analyze conversation data." -Vasu Prathipati, CEO at Maestro

**Average Rating:** 4.8/5.0

**Total Reviews:** 312

#### How Do G2 Users Rate MaestroQA?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 6.7/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.2/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind MaestroQA?

- **Seller:** [MaestroQA](https://www.g2.com/sellers/maestroqa)
- **Company Website:** www.maestroqa.com
- **Year Founded:** 2013
- **HQ Location:** New York
- **Twitter:** @MaestroQA  
801 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f79856ce8942154bf28db07858facb19af1b60613c20629944ebcdb0f4d3e724&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmaestroqa%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Quality Analyst, Teammate
- **Top Industries:** Consumer Services, Computer Software
- **Company Size:** 54% Medium, 29% Large

#### What Do G2 Reviewers Say About MaestroQA?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of MaestroQA, enabling fast onboarding and straightforward test case development for teams.
- Users value the **detailed scoring system** of MaestroQA, enhancing coaching and agent performance through insightful analytics.
- Users value the **coaching capabilities** of MaestroQA, utilizing data to enhance agent performance and feedback.
- Users appreciate the **responsive coaching support** from MaestroQA, making it easier to identify agent improvement areas.
- Users appreciate the **helpful insights** from MaestroQA that streamline coaching and improve agent performance effectively.

##### Cons

- Users face **usability issues** with admin settings being hard to locate, complicating the experience when accessing ticket information.
- Users note the **missing features** like Gong integration and screen recording, limiting functionality and user experience.
- Users find the **complexity of setup** in MaestroQA off-putting, requiring significant effort and careful management of interlinked features.
- Users find the **steep learning curve** challenging, requiring significant time and effort to master the platform.
- Users face **integration issues** with MaestroQA, requiring extra steps and complicating the overall usability experience.

#### What Are Recent G2 Reviews of MaestroQA?

**["No more need to guess!"](https://www.g2.com/survey_responses/maestroqa-review-6719416)**

**Rating:** 4.5/5.0 stars

_— Celia D._

[Read full review](https://www.g2.com/survey_responses/maestroqa-review-6719416)

**["Workflow Automation and Custom Scorecards Make QA Reviews Faster"](https://www.g2.com/survey_responses/maestroqa-review-13209581)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/maestroqa-review-13209581)

#### What Are G2 Users Discussing About MaestroQA?

- [What is MaestroQA used for?](https://www.g2.com/discussions/what-is-maestroqa-used-for)

### [Prodigal](https://www.g2.com/products/prodigal/reviews)

Prodigal builds agentic AI for consumer finance. proAgent, our voice and chat agent, runs borrower conversations across originations, servicing, and collections: right-party contact, disclosures, negotiation, and payment capture. Compliance is enforced in code rather than a prompt, so FDCPA and Reg F rules hold on every call and every spoken amount is validated first. Trained on 400 million consumer finance calls. Prodigal is headquartered in Mountain View, California, and our global team is on a mission to build the intelligence layer that powers consumer finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, we are pushing agentic AI deeper into consumer finance than anyone in the category.

**Average Rating:** 4.9/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate Prodigal?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.6/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.9/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Prodigal?

- **Seller:** [Prodigal](https://www.g2.com/sellers/prodigal)
- **Year Founded:** 2018
- **HQ Location:** Mountain View, US
- **Twitter:** @ProdigalTech  
301 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fb02154103b79941e010d82c6303685157cff759de4c21064132d4a11590968c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprodigaltech%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Consumer Services
- **Company Size:** 64% Medium, 20% Small

#### What Do G2 Reviewers Say About Prodigal?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Prodigal's **impressive accuracy** , significantly boosting productivity by minimizing errors and streamlining communication efficiency.
- Users value Prodigal for its **impressive accuracy** , significantly boosting productivity and streamlining communication without unnecessary embellishments.
- Users highly value the **exceptional customer support** from Prodigal, enhancing their overall experience and productivity.
- Users appreciate the **ease of use** of Prodigal, enjoying its seamless setup and efficient workflow enhancements.
- Users praise Prodigal for its **easy setup** , enabling immediate transition into use without any downtime.

##### Cons

- Users find that Prodigal has **accuracy issues** due to excessive content, necessitating careful verification of outputs.
- Users often face **inaccuracy** with Prodigal, needing to verify excessive content before use to ensure correctness.
- Users find **inaccurate data analysis** in Prodigal, necessitating careful verification of the output before use.

#### What Are Recent G2 Reviews of Prodigal?

**["Streamlines Workflows with Impressive Accuracy"](https://www.g2.com/survey_responses/prodigal-review-11982360)**

**Rating:** 5.0/5.0 stars

_— Monique H._

[Read full review](https://www.g2.com/survey_responses/prodigal-review-11982360)

**["Saving Time when Pronotes being used"](https://www.g2.com/survey_responses/prodigal-review-9636858)**

**Rating:** 5.0/5.0 stars

_— Racquel B._

[Read full review](https://www.g2.com/survey_responses/prodigal-review-9636858)

#### What Are G2 Users Discussing About Prodigal?

- [What does Prodigal do?](https://www.g2.com/discussions/what-does-prodigal-do)
- [Why is gene prediction important?](https://www.g2.com/discussions/why-is-gene-prediction-important)
- [What does prodigal do bioinformatics?](https://www.g2.com/discussions/what-does-prodigal-do-bioinformatics)
- [What is prodigal software?](https://www.g2.com/discussions/what-is-prodigal-software)

### [Zipteams](https://www.g2.com/products/zipteams-technologies-pvt-ltd-zipteams/reviews)

Intelligent meeting rooms designed for inside sales and customer success teams that provide real-time customer context, insights, and recommendations to make the customer meetings more engaging and fruitful.

**Average Rating:** 4.7/5.0

**Total Reviews:** 194

#### How Do G2 Users Rate Zipteams?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.4/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.4/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zipteams?

- **Seller:** [Zipteams Technologies Pvt. Ltd.](https://www.g2.com/sellers/zipteams-technologies-pvt-ltd)
- **Year Founded:** 2021
- **HQ Location:** Atlanta, US
- **Twitter:** @wearezipteams  
273 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc2f988995e9da87cbefa5821ad7e2960fb1f79daacf2aa92ce07eb34b389b18&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzipteams%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Inside Sales Manager, Exam Counselor
- **Top Industries:** Education Management, E-Learning
- **Company Size:** 63% Medium, 22% Large

#### What Do G2 Reviewers Say About Zipteams?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **call management analysis feature** helpful for improving call quality and pitching effectively.
- Users appreciate the **insightful call analysis** from Zipteams, enhancing their understanding and improving performance effectively.
- Users find the **efficiency** of Zipteams beneficial for enhancing performance through insightful analysis of virtual meetings.
- Users find Zipteams’ **lead management** intuitive, enhancing call analysis and improving targeting based on customer insights.
- Users value the **accuracy of performance insights** provided by Zipteams, enhancing call quality and personal growth.

##### Cons

- Users report **accuracy issues** with Zipteams, highlighting problems with word detection and local language recognition.
- Users report **inaccuracy** in Zipteams, with problems like misinterpretation of conversations and incorrect data retrieval.
- Users experience **call issues** with Zipteams, including disconnections and glitches that disrupt communication.
- Users face **software bugs** in Zipteams, including glitches and frequent call disconnections that disrupt their experience.
- Users experience **call limitations** with Zipteams, reporting frequent disconnections and glitches during calls.

#### What Are Recent G2 Reviews of Zipteams?

**["The best audio and video conference tool for every purpose"](https://www.g2.com/survey_responses/zipteams-review-9437376)**

**Rating:** 4.5/5.0 stars

_— Burhan S._

[Read full review](https://www.g2.com/survey_responses/zipteams-review-9437376)

**["It's amazing"](https://www.g2.com/survey_responses/zipteams-review-10540211)**

**Rating:** 5.0/5.0 stars

_— Anubhuti A._

[Read full review](https://www.g2.com/survey_responses/zipteams-review-10540211)

### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 853

#### How Do G2 Users Rate Kixie PowerCall & SMS?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.6/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.7/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Kixie PowerCall & SMS?

- **Seller:** [Kixie](https://www.g2.com/sellers/kixie)
- **Company Website:** www.kixie.com
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f73597f62440335e508fc091774d33ef16a5dbd8dd441fb9d834dd15fcb96dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3556757%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 83% Small, 16% Medium

#### What Do G2 Reviewers Say About Kixie PowerCall & SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration.
- Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity.
- Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team.
- Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration.
- Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.

##### Cons

- Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions.
- Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability.
- Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history.
- Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience.
- Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage.

#### What Are Recent G2 Reviews of Kixie PowerCall & SMS?

**["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)**

**Rating:** 5.0/5.0 stars

_— Johno O._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)

**["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)**

**Rating:** 4.0/5.0 stars

_— Adil Mohammad Salim S._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)

#### What Are G2 Users Discussing About Kixie PowerCall & SMS?

- [What is Kixie PowerCall & SMS used for?](https://www.g2.com/discussions/what-is-kixie-powercall-sms-used-for)

### [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews)

Dialpad Support is an AI-native contact center solution that brings real-time AI insights, automation, and coaching into a single system so agents and supervisors have the context they need, when they need it. Dialpad Support modernizes inbound contact centers with real-time transcription, AI summaries, and action items that keep agents focused on the conversation instead of note-taking. Supervisors can coach and monitor teams with live sentiment tracking and automated quality management. Dialpad also offers an outbound solution that guides sales reps with real-time AI coaching, automation, and insights, so both inbound and outbound can run on the same platform. On the Dialpad platform, AI Agents are available for both voice and digital interactions, working alongside your team to handle routine inquiries and free up agents for more complex conversations. With Dialpad, you can: - Provide real-time agent assists - Coach and monitor teams with live sentiment and automated quality management - Use AI Agents across voice and digital channels to support customers around the clock - Turn conversations into intelligence that helps your team know your customer and make informed decisions

**Average Rating:** 4.4/5.0

**Total Reviews:** 680

#### How Do G2 Users Rate Dialpad Support?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.4/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.6/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Dialpad Support?

- **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad)
- **Company Website:** Dialpad.com
- **Year Founded:** 2011
- **HQ Location:** San Ramon, California
- **Twitter:** @DialpadHQ  
60 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,499 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Manager, Customer Service Rep
- **Top Industries:** Financial Services, Consumer Services
- **Company Size:** 45% Medium, 31% Small

#### What Do G2 Reviewers Say About Dialpad Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **online help section incredibly helpful** , enabling quick answers and enhancing the support experience.
- Users appreciate the **ease of use** of Dialpad Support, finding navigation and support requests simple and efficient.
- Users enjoy the **responsive customer support** of Dialpad, appreciating quick resolutions and effective communication for their issues.
- Users value the **transcription and CRM integration** features of Dialpad Support, enhancing efficiency in client communications.
- Users appreciate the **quick response times** of Dialpad Support, effectively addressing issues with prompt assistance.

##### Cons

- Users find the **poor customer support** of Dialpad Support time-consuming and often unhelpful in resolving issues.
- Users experience **call connection delays** and find reporting and app functionality lacking, impacting their overall experience.
- Users are frustrated with the **delayed support** , making urgent assistance difficult to obtain when needed most.
- Users experience **dialer issues** including delays, call queue inaccuracies, and challenges with reporting and app utilization.
- Users experience frustratingly **long wait times** for responses, especially during peak hours, hindering quick resolutions.

#### What Are Recent G2 Reviews of Dialpad Support?

**["Easy Setup, Fair Pricing, and Solid Integrations with Halo PSA and Slack"](https://www.g2.com/survey_responses/dialpad-support-review-12836209)**

**Rating:** 5.0/5.0 stars

_— Christopher R._

[Read full review](https://www.g2.com/survey_responses/dialpad-support-review-12836209)

**["Dialpad Updated Review"](https://www.g2.com/survey_responses/dialpad-support-review-10344582)**

**Rating:** 5.0/5.0 stars

_— Mohammed P._

[Read full review](https://www.g2.com/survey_responses/dialpad-support-review-10344582)

#### What Are G2 Users Discussing About Dialpad Support?

- [What is Dialpad Sell used for?](https://www.g2.com/discussions/what-is-dialpad-sell-used-for)
- [What is Dialpad Contact Center used for?](https://www.g2.com/discussions/what-is-dialpad-contact-center-used-for) - 1 comment

### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,364

#### How Do G2 Users Rate JustCall?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 7.7/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.1/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 7.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind JustCall?

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Company Website:** www.saaslabs.co
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication.
- Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization.
- Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly.
- Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution.
- Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface.

##### Cons

- Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively.
- Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling.
- Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet.
- Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall.
- Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections.

#### What Are Recent G2 Reviews of JustCall?

**["Streamlined Operations with Top-Notch Support"](https://www.g2.com/survey_responses/justcall-review-13251983)**

**Rating:** 4.0/5.0 stars

_— José F._

[Read full review](https://www.g2.com/survey_responses/justcall-review-13251983)

**["Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"](https://www.g2.com/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/survey_responses/justcall-review-12953018)

### [Rippit](https://www.g2.com/products/rippit/reviews)

Rippit empowers every employee at your company to analyze conversation data. Leading AI-first companies like DraftKings, Zoom, Etsy, Figma, Lyft, Oura, and Notion are tapping into conversation data with AI because, for the first time ever, you can analyze conversations in the same way you analyze numbers. Customers are burning the traditional QA playbook, leveraging AI to replace traditional surveys, and finding insights in conversation data about new product launches, churn risk, employee behaviors, and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Rippit?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.5/10)
- **Customer Scoring:** 10.0/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Rippit?

- **Seller:** [Rippit](https://www.g2.com/sellers/rippit)
- **Company Website:** www.rippit.com
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=919e1e18bf0e042b824ddb1129ff34bc2d919f4c12e29ac8249b95f6a07d80ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frippitco%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 79% Medium, 8% Small

#### What Are Recent G2 Reviews of Rippit?

**["Game-Changing Rippit+Claude Integration for Deep, Scalable Conversation Analysis"](https://www.g2.com/survey_responses/rippit-review-13120378)**

**Rating:** 5.0/5.0 stars

_— Eric H._

[Read full review](https://www.g2.com/survey_responses/rippit-review-13120378)

**["Feature-Rich Customer Data Platform with Flexible Configurations"](https://www.g2.com/survey_responses/rippit-review-13138582)**

**Rating:** 4.5/5.0 stars

_— Emily F._

[Read full review](https://www.g2.com/survey_responses/rippit-review-13138582)

### [Enthu.ai](https://www.g2.com/products/enthu-ai/reviews)

Enthu.AI is a speech analytics software designed to help consumer brands improve agent performance and customer satisfaction. It specializes in call center quality assurance (QA) and management, monitoring agent calls to assess performance, identify coaching opportunities, and enhance overall service quality. The platform is primarily aimed at call center managers, directors of operations, sales leaders, CXOs, and quality management teams. Enthu.AI automates call auditing and provides actionable insights, helping organizations streamline their QA processes. This leads to higher productivity, better customer experiences, and ultimately, improved revenue. For More Visit: https://enthu.ai/ https://www.youtube.com/@enthu\_ai https://www.linkedin.com/company/enthuai

**Average Rating:** 4.9/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Enthu.ai?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.0/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.4/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Enthu.ai?

- **Seller:** [Enthuworks](https://www.g2.com/sellers/enthuworks)
- **Year Founded:** 2021
- **HQ Location:** Delaware, US
- **Twitter:** @enthuAI  
47 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=363bb8e83d393a0cef4131cf167361a2a2bdfe93ec8bd1d845fffb0373fcbe59&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenthuai&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 52% Small, 48% Medium

#### What Do G2 Reviewers Say About Enthu.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **high accuracy** of Enthu.ai, enhancing understanding and efficiency in customer interactions and agent performance.
- Users find that Enthu.ai's **quick voice-to-text conversion** significantly enhances operational efficiency and call insights.
- Users find **Enthu.ai's AI capabilities** invaluable for efficient call processing and enhanced insights into customer interactions.
- Users value the **excellent call quality** of Enthu.ai, enhancing their understanding of customer interactions and agent performance.
- Users appreciate the **efficient data management capabilities** of Enthu.ai, enhancing call processing and insights for improved operations.

##### Cons

- Users face **limitations with manual call uploads** , hindering the efficiency of AI processing capabilities in Enthu.ai.
- Users face limitations with **manual call uploads** that hinder efficient processing of AI logic in Enthu.ai.
- Users face **call limitations** due to a manual upload approach, restricting efficient AI processing capabilities.
- Users face **language limitations** with Enthu.ai, impacting the efficiency of the manual call upload process.

#### What Are Recent G2 Reviews of Enthu.ai?

**["Efficient, Organized Call Grading and Team Coaching"](https://www.g2.com/survey_responses/enthu-ai-review-12787512)**

**Rating:** 5.0/5.0 stars

_— Naomi R._

[Read full review](https://www.g2.com/survey_responses/enthu-ai-review-12787512)

**["Enthu AI Delivers Accurate Transcripts, Powerful Auto-Sampling, and Huge Time Savings"](https://www.g2.com/survey_responses/enthu-ai-review-12758507)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/enthu-ai-review-12758507)

#### What Are G2 Users Discussing About Enthu.ai?

- [What is Enthu.ai used for?](https://www.g2.com/discussions/what-is-enthu-ai-used-for) - 1 upvote

### [CTM](https://www.g2.com/products/ctm-ctm/reviews)

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

**Average Rating:** 4.5/5.0

**Total Reviews:** 727

#### How Do G2 Users Rate CTM?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.7/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.7/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 6.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind CTM?

- **Seller:** [CTM](https://www.g2.com/sellers/ctm)
- **Company Website:** www.ctm.com
- **Year Founded:** 2009
- **HQ Location:** 231 Najoles Rd Suite 500, Millersville, MD 21108
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e90e1ba65d05b8a5b4f0d3bd6c992024b816c8b1feafc4f490ff94cd66b60a39&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5377709%2F&secure%5Burl_type%5D=linkedin_company_website)  
119 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 65% Small, 30% Medium

#### What Do G2 Reviewers Say About CTM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of CallTrackingMetrics, emphasizing their reliability and dedication to assisting users.
- Users appreciate the **user-friendly interface** of CTM, making setup and navigation straightforward and efficient.
- Users appreciate the **excellent customer service** provided by CallTrackingMetrics, enhancing their overall experience and satisfaction.
- Users appreciate the **easy access to data** for tracking marketing success and improved call routing features.
- Users value the **user-friendly interface** and exceptional support of CallTrackingMetrics, enhancing efficiency and scalability in operations.

##### Cons

- Users find the **learning curve steep** , making navigation and reporting functionalities challenging to master over time.
- Users find the **complexity of navigating reports** and settings challenging, impacting their efficiency with CTM.
- Users find the **difficult navigation** of CTM frustrating, making data access and reporting a complex task.
- Users face a **steep learning curve** with CTM, requiring time to master the UI and features effectively.
- Users face significant **missing functionality** issues, leading to unresolved problems and a frustrating experience with CTM.

#### What Are Recent G2 Reviews of CTM?

**["CallTrackingMetrics the #1 call center VOIP software."](https://www.g2.com/survey_responses/ctm-review-5310809)**

**Rating:** 5.0/5.0 stars

_— Alex F._

[Read full review](https://www.g2.com/survey_responses/ctm-review-5310809)

**["CallTrackingMetrics: A Strong Solution for Optimizing Call Tracking and Marketing Performance"](https://www.g2.com/survey_responses/ctm-review-10369199)**

**Rating:** 4.5/5.0 stars

_— Loganathan V._

[Read full review](https://www.g2.com/survey_responses/ctm-review-10369199)

#### What Are G2 Users Discussing About CTM?

- [What is CallTrackingMetrics used for?](https://www.g2.com/discussions/what-is-calltrackingmetrics-used-for)

### [Kickscale](https://www.g2.com/products/kickscale/reviews)

Kickscale's AI Sales Coaching platform captures critical insights from customer conversations, enabling sales professionals with comprehensive meeting analytics, individualised coaching, and automated call administration. Increase your operational efficiency and win rates, and gain in-depth understanding of your sales call from 1,000+ data points per meeting that will help you understand your ICP. Listen to the voice of the customer and eliminate the guessing game. Simply ask the AI.

**Average Rating:** 4.9/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate Kickscale?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.2/10 (Category avg: 8.6/10)
- **Customer Scoring:** 7.4/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Kickscale?

- **Seller:** [Kickscale](https://www.g2.com/sellers/kickscale)
- **HQ Location:** Vienna
- **Twitter:** @Kickscale  
14 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=68ad328b5f11b3c7f07b95134e8ffab2e7f53f7976f1f16410408328c5c29c93&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkickscale%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Manager
- **Top Industries:** Computer Software, Leisure, Travel & Tourism
- **Company Size:** 64% Medium, 36% Small

#### What Do G2 Reviewers Say About Kickscale?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kickscale a **remarkable time-saver** , enhancing focus on conversations while reducing post-meeting tasks significantly.
- Users love the **automation features** of Kickscale, enhancing focus and saving time on meeting management tasks.
- Users value the **accuracy of summaries and insights** generated by Kickscale, enhancing productivity and focus during meetings.
- Users find Kickscale's **ease of use** invaluable, enhancing focus on conversations while streamlining meeting processes effectively.
- Users love how Kickscale's **daily use** automates meeting notes and enhances focus, saving valuable time and effort.

##### Cons

- Users note that AI-generated follow-ups can feel **generic and robotic** , requiring personal tweaks for better resonance.
- Users note significant **language issues** with Kickscale, particularly with non-English languages like French and Italian.
- Users report **AI inaccuracy** when using Kickscale with Italian, noting significant gaps compared to its performance in English.
- Users find the **complexity** of Kickscale challenging, as it takes time to learn all its features effectively.
- Users find that **difficult learning** curves can delay effective usage of Kickscale's features and maximize benefits.

#### What Are Recent G2 Reviews of Kickscale?

**["Super insights for sales conversations and what can be improved"](https://www.g2.com/survey_responses/kickscale-review-11659424)**

**Rating:** 5.0/5.0 stars

_— Tarik Y._

[Read full review](https://www.g2.com/survey_responses/kickscale-review-11659424)

**["Excellent AI tool for efficiency and accuracy"](https://www.g2.com/survey_responses/kickscale-review-10631581)**

**Rating:** 5.0/5.0 stars

_— Niklas R._

[Read full review](https://www.g2.com/survey_responses/kickscale-review-10631581)

### [Creovai](https://www.g2.com/products/creovai/reviews)

Creovai is a software suite designed to bring intelligence and guidance to contact centers worldwide. By transforming unstructured conversation data into actionable insights, it empowers contact center leaders to make smarter decisions that improve agent performance for reduced customer churn, increased sales, and lowered service costs. Our promise is simple: the fastest ROI, the easiest-to-use solution, and the most trustworthy insights to drive real business impact. The platform’s combination of analytics and real-time agent support creates a continuous improvement loop, enabling organizations to adapt and excel. Creovai identifies important trends, bridges knowledge gaps, and equips agents with the right information at the right moment—so they can handle even the most complex interactions with confidence. Hyper-focused on intelligence and guidance, Creovai improves contact center operations, helping you deliver better outcomes for your customers and your teams that serve them.

**Average Rating:** 4.3/5.0

**Total Reviews:** 198

#### How Do G2 Users Rate Creovai?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 7.6/10 (Category avg: 8.6/10)
- **Customer Scoring:** 7.6/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 7.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Creovai?

- **Seller:** [Capacity](https://www.g2.com/sellers/capacity)
- **Year Founded:** 2017
- **HQ Location:** University City, Missouri
- **Twitter:** @GoCapacity  
522 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98b0058c6cd53254a5a019d6e69630e21d0306f8b57d182659e3af7c3d15adc0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteamcapacity%2F&secure%5Burl_type%5D=linkedin_company_website)  
705 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Supervisor
- **Top Industries:** Consumer Services, Banking
- **Company Size:** 58% Medium, 26% Large

#### What Do G2 Reviewers Say About Creovai?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Creovai for its **ease of use** , facilitating smooth workflows and efficient deal closures in sales.
- Users appreciate the **easy call filtering and insightful dashboards** , enhancing training and team performance tracking with Creovai.
- Users value the **detailed reporting features** of Creovai, which enhance quality monitoring and data-informed decisions.
- Users appreciate the **accuracy in call analysis** of Creovai, significantly improving workflow efficiency and time management.
- Users appreciate the **high transcription accuracy** of Creovai, allowing easy review and retrieval of call snippets.

##### Cons

- Users find the **call issues** with cluttered results and occasional delays frustrating, impacting their overall experience.
- Users find the **learning curve steep** with Creovai, making it challenging for new users to navigate effectively.
- Users experience **inaccurate data analysis** with Creovai, leading to misunderstandings and misinterpretations due to word recognition issues.
- Users find the **missing features** in Creovai limit its effectiveness for call coaching and category management.
- Users find the **search functionality lacking** , making it difficult to locate recordings efficiently and intuitively.

#### What Are Recent G2 Reviews of Creovai?

**["Tethr has made call reviews so much easier."](https://www.g2.com/survey_responses/creovai-review-8984261)**

**Rating:** 4.0/5.0 stars

_— Alex L._

[Read full review](https://www.g2.com/survey_responses/creovai-review-8984261)

**["Tethr is a wonderful business intelligence tool."](https://www.g2.com/survey_responses/creovai-review-8985805)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/creovai-review-8985805)

#### What Are G2 Users Discussing About Creovai?

- [What is Awaken Conversations used for?](https://www.g2.com/discussions/what-is-awaken-conversations-used-for)
- [What is Tethr used for?](https://www.g2.com/discussions/what-is-tethr-used-for)

### [Aviso](https://www.g2.com/products/aviso/reviews)

Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mitigate risks. By merging human expertise with cutting-edge AI, Aviso consistently delivers remarkable results, including a 40% increase in deal win rates, a 15-36% rise in revenue, and 30% savings in CRM expenses. The core strengths of the Aviso AI Platform include: 1) AI-Guided Deal Forecasting 2) Pipeline & Deal Management 3) Relationship & Activity Intelligence 4) Conversational Intelligence 5) Coaching & Enablement 6) NLP Analytics & Reporting 7) Go-To-Market (GTM) Collaboration 8) Sales Engagement 9) Lead Intelligence 10) Customer Success Intelligence Central to Aviso's Generative AI approach is MIKI, the world's first Generative AI Chief of Staff for Revenue Intelligence, designed to boost GTM teams' productivity and save reps up to 15-20 hours/week. MIKI combines Aviso's core AI models with Generative AI to help various GTM personas with Account Research, Sales Planning & Management, Buyer Meeting Preparation, Prospecting, CRM updates Automation, Email follow-ups, and more. Aviso's platform integrates data from its comprehensive databases, CRM systems, and external sources, processed through an advanced AI/ML layer. This sophisticated system, accessible through web and mobile applications, optimizes customer interactions and sales decisions by harnessing MIKI's insights yet preserves the essential human element in these interactions. Aviso's contribution to advancing Generative AI in Revenue Operations has garnered recognition on prominent financial platforms like the NYSE and Nasdaq. Aviso has been making waves across the research landscape with notable mentions in Forrester Research, Constellation Research, and Harvard Business Review. In the G2 Fall 2023 APAC report, Aviso was distinguished in Customer Revenue Optimization and rated as a High Performer in AI Sales Assistants for enterprise and mid-market sectors, in addition to Sales Analytics. Find your Revenue True North with Aviso AI at www.aviso.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 978

#### How Do G2 Users Rate Aviso?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.5/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.2/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Aviso?

- **Seller:** [Aviso, Inc.](https://www.g2.com/sellers/aviso-inc)
- **Company Website:** www.aviso.com
- **Year Founded:** 2014
- **HQ Location:** Redwood City, CA
- **Twitter:** @AvisoInc  
895 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=190c48dc3d3231155d9e9039b9b23a7ea9b937faedc87ba6f04404ba7c38e625&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3713385%2F&secure%5Burl_type%5D=linkedin_company_website)  
379 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Account Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 42% Large, 42% Medium

#### What Do G2 Reviewers Say About Aviso?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Aviso, with intuitive filters and clear dashboards enhancing their experience.
- Users value the **AI prediction feature** in Aviso, enhancing their ability to forecast and focus on key deals.
- Users value the **extensive feature set** of Aviso, enhancing their sales forecasting and routines effectively.
- Users enjoy the **clean and organized UI** of Aviso, which enhances navigation and insights for better decision-making.
- Users value the **efficiency** of Aviso, enabling fast updates and seamless data management for sales forecasts.

##### Cons

- Users experience a **steep learning curve** with Aviso, as setup and navigation can be challenging and time-consuming.
- Users report **slow loading times** exceeding 10 seconds per page, hindering their workflow and efficiency.
- Users experience **inaccurate data** with Aviso, leading to issues in salesforce integration and unreliable AI forecasts.
- Users find Aviso's **missing features** frustrating, as it requires additional forecasting processes and complicates usage.
- Users experience **slow performance** , facing lag and delays that hinder data loading and overall usability.

#### What Are Recent G2 Reviews of Aviso?

**["Streamlines Forecasting with Intuitive Insights"](https://www.g2.com/survey_responses/aviso-review-12792275)**

**Rating:** 4.0/5.0 stars

_— Tushar P._

[Read full review](https://www.g2.com/survey_responses/aviso-review-12792275)

**["Aviso Simplifies Sales Forecasting and Keeps Us on Track"](https://www.g2.com/survey_responses/aviso-review-10761402)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/aviso-review-10761402)

#### What Are G2 Users Discussing About Aviso?

- [What is Aviso used for?](https://www.g2.com/discussions/what-is-aviso-used-for)

### [diio](https://www.g2.com/products/diio/reviews)

diio is an AI-powered sales assistant built to help modern sales teams decide sooner and act at the right time, across virtual meetings, phone calls, in-person meetings, and WhatsApp, LinkedIn or Intercom conversations. By automatically capturing, analyzing, and interpreting every conversation, diio turns each call, video, and message into a clear next action, logged straight to your CRM, with no manual data entry. With diio you can get: Next Best Move: Get a clear next action after every conversation: what to send, to whom, and by when, while there's still time to change the outcome. Automated Tasks: Instantly generates meeting summaries, follow-up emails, and keeps your CRM updated with no manual input needed. Commitment Tracking: Detects and reminds you of every promise or next step, with an owner and a deadline, so nothing falls through the cracks. WhatsApp Analysis: Analyze sales conversations over WhatsApp to capture key commitments and enrich CRM records. Pre-Call Intelligence: Provides pre-meeting reports and best-practice suggestions based on past performance. Video + Transcript Navigation: Easily browse recorded meetings with AI-enhanced transcripts to review every detail. Ask Me Anything (AMA): Use our AI chatbot to ask anything about a meeting's key points, objections, outcomes, and more. Coaching Signals: Surfaces where and when leaders should step in, before a deal is lost, not after. Smart Integrations: Connects with Google Meet, Zoom, MS Teams, HubSpot, Salesforce, Pipedrive, Zoho, Odoo, Slack, and more. Auto-Join & Recording: Automatically joins scheduled calls, records them, and extracts insights without interrupting your flow. Designed for B2B and B2C companies that rely on virtual or phone-based selling, diio empowers both individual reps and sales leaders to decide sooner, act at the right time, and sell smarter.

**Average Rating:** 5.0/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate diio?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.8/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.8/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind diio?

- **Seller:** [diio](https://www.g2.com/sellers/diio)
- **Year Founded:** 2023
- **HQ Location:** Puerto Varas, Chile
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d9ca940d244712729d5c4933c3876c1c6532268ace33a03706f4c68db7e868fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiio-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Small, 36% Medium

#### What Are Recent G2 Reviews of diio?

**["Powerful Analyses, Simplicity of Use"](https://www.g2.com/survey_responses/diio-review-12225650)**

**Rating:** 5.0/5.0 stars

_— Pedro A._

[Read full review](https://www.g2.com/survey_responses/diio-review-12225650)

**["An impressive tool!!!"](https://www.g2.com/survey_responses/diio-review-12014859)**

**Rating:** 5.0/5.0 stars

_— Patricio O._

[Read full review](https://www.g2.com/survey_responses/diio-review-12014859)

### [Scratchpad](https://www.g2.com/products/scratchpad/reviews)

Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strategy and execution on every deal — automated before and after every call. Sellers use Scratchpad to: - Update Salesforce fields from calls, emails, and notes - Take structured notes tied to opportunities and accounts - Draft follow-ups, business cases, and handoff docs - Review deals, surface risks, and prep for next steps - Qualify pipeline consistently with MEDDIC, SPICED, or custom criteria - The Scratchpad Notetaker — the best desktop note taker for sales — captures live calls and syncs insights straight to Salesforce. With robust integrations across Zoom, Gong, Meet, and more, Scratchpad fits into your workflows. Trusted by high-performance teams at Brex, Clio, Cognism, Crunchbase, Cursor, Dialpad, MaintainX, Settle, Vercel, and Verkada — Scratchpad helps reclaim selling capacity for sellers and gives leaders the visibility they need to run their business. Clearskies: The context layer for revenue AI Clearskies is Scratchpad's context layer for revenue teams using AI. It connects your CRM, call transcripts, email, calendar, and Slack into a single Customer Context Graph — so when your team asks Claude, ChatGPT, or any AI about a deal, an account, or the pipeline, the answer is built from every source, not just one. Sales leaders use Clearskies to: - Get pre-call briefs that pull from every system — not just the CRM - Detect pipeline risk across all channels, not just stalled CRM stages - Run win-loss analysis from actual calls and emails, not disposition codes - Surface coaching moments from every rep call with timestamps - Keep the CRM updated automatically after every interaction - Qualify deals against MEDDPICC or custom criteria using real signals Clearskies works with Salesforce, HubSpot, Gong, Slack, Google Workspace, and Microsoft 365. It connects to Claude via MCP and works with ChatGPT and any LLM. Usage-based pricing with no per-seat fees. Two products. One team. One belief: Revenue teams are sitting on enormous amounts of signal across their tools. Scratchpad removes the admin work so sellers can sell. Clearskies makes that signal available to AI so every answer, every brief, and every pipeline review reflects what's actually happening — not what someone remembered to log. Learn more at scratchpad.com and clearskies.cc.

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,472

#### How Do G2 Users Rate Scratchpad?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 6.0/10 (Category avg: 8.6/10)
- **Customer Scoring:** 3.3/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 5.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Scratchpad?

- **Seller:** [Scratchpad](https://www.g2.com/sellers/scratchpad)
- **Company Website:** scratchpad.com
- **Year Founded:** 2020
- **HQ Location:** Covina, US
- **Twitter:** @Scratchpad  
453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ccb6e61018a7e7a4fa39946f0bb6bb63a309b24d9a593318288d1a3c38184dc9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscratchpad-ae%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Enterprise Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 58% Medium, 21% Small

#### What Do G2 Reviewers Say About Scratchpad?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless CRM integration** of Scratchpad, enhancing organization and streamlining opportunity management effectively.
- Users love the **customizability** of Scratchpad, enhancing their efficiency with tailored setups and easy modifications.
- Users love the **customization options** in Scratchpad, enhancing efficiency and streamlining their workflow effortlessly.
- Users love the **clean and intuitive interface** of Scratchpad, enhancing their experience in Salesforce with efficiency and ease.
- Users value Scratchpad for its **organizational efficiency** , streamlining workflow and enhancing productivity across numerous accounts.

##### Cons

- Users find **missing features** in Scratchpad, particularly for complex workflows and mobile experience, affecting usability.
- Users note the **high subscription cost** after outgrowing the free plan, but find the investment valuable overall.
- Users experience **add-on conflicts** with Scratchpad, leading to challenges when setting the home page for new tabs.
- Users report **app issues** related to plugin conflicts that disrupt the functionality of Scratchpad.
- Users find the **complexity** of Scratchpad challenging due to the need for extensive knowledge and budget constraints.

#### What Are Recent G2 Reviews of Scratchpad?

**["Scratchpad: The Most Efficient, Easy-to-Access Tool for Tracking Deals"](https://www.g2.com/survey_responses/scratchpad-review-12311976)**

**Rating:** 5.0/5.0 stars

_— Alec Z._

[Read full review](https://www.g2.com/survey_responses/scratchpad-review-12311976)

**["Efficient Collaboration with Room for More Integrations"](https://www.g2.com/survey_responses/scratchpad-review-12508516)**

**Rating:** 4.0/5.0 stars

_— george c._

[Read full review](https://www.g2.com/survey_responses/scratchpad-review-12508516)

#### What Are G2 Users Discussing About Scratchpad?

- [How can I best use Scratchpad's note-taking feature to sync with my sales pipeline?](https://www.g2.com/discussions/how-can-i-best-use-scratchpad-s-note-taking-feature-to-sync-with-my-sales-pipeline)
- [What is Scratchpad used for?](https://www.g2.com/discussions/what-is-scratchpad-used-for)
- [What does Scratchpad do?](https://www.g2.com/discussions/what-does-scratchpad-do) - 2 comments
- [What is called scratch pad of computer?](https://www.g2.com/discussions/what-is-called-scratch-pad-of-computer)
- [How do you get Scratchpad on Google Chrome?](https://www.g2.com/discussions/how-do-you-get-scratchpad-on-google-chrome) - 3 comments

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