Best AI Chatbots Software - Page 3

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,302

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Microsoft Copilot (+2.64%) - Among all products in this category, Microsoft Copilot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 69,400+ Authentic Reviews
  • 1,302+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Claude, Notion, Gemini, Perplexity, ClickUp, Zapier, and 1min.AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=claude-2025-12-11&focus%5B%5D=notion&focus%5B%5D=google-gemini&focus%5B%5D=perplexity&focus%5B%5D=clickup&focus%5B%5D=zapier&focus%5B%5D=1min-ai)

Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

Average Rating: 4.7/5.0

Total Reviews: 9,433

How Do G2 Users Rate Apollo.io?

  • Understanding: 7.5/10 (Category avg: 8.8/10)
  • Ease of Use: 9.0/10 (Category avg: 9.1/10)
  • Reliability: 9.2/10 (Category avg: 8.8/10)
  • Error Learning: 9.2/10 (Category avg: 8.1/10)

Who Is the Company Behind Apollo.io?

  • Seller: Apollo.io
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 29% Medium

What Do G2 Reviewers Say About Apollo.io?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Apollo.io, enhancing their lead generation and CRM integration seamlessly.
  • Users value the user-friendly interface and automation features of Apollo.io, enhancing their lead generation efficiency.
  • Users value the robust search and filtering capabilities of Apollo.io, enhancing their outreach and campaign management efficiency.
  • Users appreciate the streamlined prospecting and outreach capabilities of Apollo.io, enhancing efficiency and targeting in lead generation.
  • Users appreciate the time-saving features of Apollo.io, streamlining their outreach and enhancing sales efficiency.
Cons
  • Users find missing features frustrating, particularly in layout customization, email templates, and integration options.
  • Users indicate that inaccurate data in Apollo.io can lead to frustrations with lead information and missing emails.
  • Users find the steep learning curve of Apollo.io challenging, hindering effective navigation and utilization of its features.
  • Users note limited features and variable accuracy, necessitating manual checks and selective outreach, which can overwhelm new users.
  • Users experience data inaccuracy with Apollo.io, leading to unreliable contact information that requires verification.

What Are Recent G2 Reviews of Apollo.io?

What Are G2 Users Discussing About Apollo.io?

Zoom Virtual Agent

Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand context, reason through complex requests, and take action to resolve issues end to end. Natively connected to Zoom Contact Center, it enables seamless handoffs between virtual and live agents while powering connected workflows and insights through Zoom Quality Management —unifying every channel into a consistent customer journey and driving continuous optimization. Built on Zoom’s scalable, secure platform, it’s fast to deploy, easy to manage, and flexible enough to grow with your business—giving customers instant answers without waiting on live support, reducing customer effort, and driving long-term loyalty that creates measurable financial upside.

Average Rating: 4.5/5.0

Total Reviews: 213

How Do G2 Users Rate Zoom Virtual Agent?

  • Understanding: 6.7/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 9.1/10)
  • Reliability: 5.8/10 (Category avg: 8.8/10)
  • Error Learning: 6.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Zoom Virtual Agent?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Retail
  • Company Size: 73% Medium, 23% Small

What Do G2 Reviewers Say About Zoom Virtual Agent?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless connectivity of Zoom Virtual Agent for efficient customer support and easy customization.
  • Users find Zoom Virtual Agent's ease of use remarkable, allowing seamless setup and integration for efficient customer support.
  • Users value the seamless integration of Zoom Virtual Agent within the Zoom ecosystem, enhancing overall efficiency and customer support.
  • Users appreciate the automation capabilities of Zoom Virtual Agent, enabling instant responses and enhancing the customer experience.
  • Users appreciate the helpful automation of Zoom Virtual Agent, enhancing customer experience and reducing response times efficiently.
Cons
  • Users note the limitations of AI in Zoom Virtual Agent, particularly with complex queries and scripted responses.
  • Users report that AI inaccuracies limit the Zoom Virtual Agent's effectiveness, particularly with complex or nuanced queries.
  • Users experience inaccuracy with Zoom Virtual Agent, as it struggles with complex queries and often provides unhelpful responses.
  • Users find a challenging learning curve with Zoom Virtual Agent due to complex queries and setup requirements.
  • Users find Zoom Virtual Agent not intuitive, struggling with complex queries and requiring significant setup and tuning efforts.

What Are Recent G2 Reviews of Zoom Virtual Agent?

What Are G2 Users Discussing About Zoom Virtual Agent?

Amazon Connect

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. You can set up a contact center in minutes that can scale to support millions of customers.

Average Rating: 4.4/5.0

Total Reviews: 82

How Do G2 Users Rate Amazon Connect?

  • Understanding: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Amazon Connect?

  • Seller: Amazon Web Services (AWS)
  • Year Founded: 2006
  • HQ Location: Seattle, WA
  • Twitter: @awscloud
    2,232,483 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    147,094 employees on LinkedIn®
  • Ownership: NASDAQ: AMZN

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 49% Medium, 30% Large

What Do G2 Reviewers Say About Amazon Connect?

AI-generated summary from verified user reviews

Pros
  • Users find Amazon Connect to be very easy to set up and use, enhancing their remote customer service experience.
  • Users value the efficiency of Amazon Connect, appreciating its easy setup, scalability, and powerful analytics features.
  • Users praise the flexibility and scalability of Amazon Connect, enabling easy customization and integration with AWS services.
  • Users find the easy setup of Amazon Connect particularly beneficial for scaling and customizing their contact solutions.
  • Users love the easy setup and scalability of Amazon Connect, enhancing business operations with powerful features.
Cons
  • Users find the setup and management complex, particularly teams lacking deep AWS expertise, impacting usability.
  • Users find the complex setup and management of Amazon Connect challenging, particularly for teams lacking AWS expertise.
  • Users find the difficult setup of Amazon Connect challenging, particularly if lacking AWS experience.
  • Users report that improvements are needed in Amazon Connect's documentation and integration reliability for smoother functionality.
  • Users find the initial difficulties in setup and management challenging, particularly without prior AWS experience.

What Are Recent G2 Reviews of Amazon Connect?

What Are G2 Users Discussing About Amazon Connect?

Ada

Ada is the Agentic Customer Experience (ACX) company that helps organizations build, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed globally. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada's job is to help them get there. Ada delivers that ownership through three components: - ACX Platform: AI agent management across every channel and language, no engineering dependency required - ACX Practice: A structured methodology for building, governing, and scaling an ACX program - ACX Experts: Who work alongside internal teams to build lasting AI fluency The ACX Platform is designed with these core components: - Reasoning Engine™: An unified intelligence layer that powers the AI agent across all CX channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world's first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada's ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. - Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Ada is built for enterprise organizations with high-volume support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology.

Average Rating: 4.6/5.0

Total Reviews: 171

How Do G2 Users Rate Ada?

  • Understanding: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 9.1/10)
  • Reliability: 7.7/10 (Category avg: 8.8/10)
  • Error Learning: 6.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Ada?

  • Seller: ADA SUPPORT, INC.
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Toronto, Ontario
  • Twitter: @ada_cx
    1,943 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    775 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Telecommunications
  • Company Size: 62% Medium, 20% Small

What Do G2 Reviewers Say About Ada?

AI-generated summary from verified user reviews

Pros
  • Users commend Ada for its ease of use, enabling efficient customer support and seamless integration with existing tools.
  • Users greatly value Ada's exceptional support and intuitive design, enabling quick resolutions and seamless interactions.
  • Users appreciate Ada's quick and effective customer support, always eager to assist and resolve issues promptly.
  • Users value Ada's natural language processing, seamless interactions, and exceptional customer support for efficient issue resolution.
  • Users appreciate the easy setup of Ada, enjoying a smooth onboarding process with helpful support every step of the way.
Cons
  • Users face usability issues with Ada, particularly due to mismatches in workflow and less natural conversation handling.
  • Users face integration issues with Ada when using different systems, leading to inconsistencies and incomplete functionality.
  • Users find missing features in Ada, particularly with metrics and integration support, limiting its overall effectiveness.
  • Users experience usage limitations with Ada, particularly when it doesn't align with specific operational needs and workflows.
  • Users note AI limitations in Ada, citing issues with metrics accuracy, integration challenges, and a less intuitive flow.

What Are Recent G2 Reviews of Ada?

What Are G2 Users Discussing About Ada?

Voiceflow

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

Average Rating: 4.6/5.0

Total Reviews: 113

How Do G2 Users Rate Voiceflow?

  • Understanding: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 8.8/10 (Category avg: 9.1/10)
  • Reliability: 8.5/10 (Category avg: 8.8/10)
  • Error Learning: 7.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Voiceflow?

  • Seller: Voiceflow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    92 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 61% Small, 15% Medium

What Do G2 Reviewers Say About Voiceflow?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive no-code building of Voiceflow, making it accessible and user-friendly for all skill levels.
  • Users appreciate the no-code building and intuitive features of Voiceflow, making chatbot creation accessible for everyone.
  • Users love the easy integrations in Voiceflow, making it simple to connect apps and enhance their projects.
  • Users appreciate the exceptional customer support of Voiceflow, highlighting helpful staff and an engaging community for assistance.
  • Users commend the easy-to-use integrations of Voiceflow, enabling seamless app connections and enhancing user experience.
Cons
  • Users find that Voiceflow lacks necessary features, like dark mode and improved tools for voice transcribing.
  • Users face usage limitations with Voiceflow, including restricted integrations and reliance on built-in AI credits.
  • Users find integration issues challenging, wishing for clearer guidance and more accessible options during setup.
  • Users note the limited features of Voiceflow, desiring better integrations and more guidance during setup.
  • Users find the complexity and steep learning curve of Voiceflow challenging, especially for more advanced functionalities.

What Are Recent G2 Reviews of Voiceflow?

What Are G2 Users Discussing About Voiceflow?

Salesgroup AI Chatbot

Turn visitors into loyal customers with our all-in-one platform. Automate conversations with an AI-powered chatbot, support customers instantly with live chat, and showcase reviews to build trust, all from one simple dashboard.

Average Rating: 4.9/5.0

Total Reviews: 21

How Do G2 Users Rate Salesgroup AI Chatbot?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Salesgroup AI Chatbot?

Who Uses This Product?

  • Company Size: 62% Small, 33% Medium

What Do G2 Reviewers Say About Salesgroup AI Chatbot?

AI-generated summary from verified user reviews

Pros
  • Users find the helpful and efficient responses of the Salesgroup AI Chatbot invaluable for customer engagement and support.
  • Users appreciate the effective communication of the Salesgroup AI Chatbot, enhancing client support and engagement seamlessly.
  • Users appreciate the helpful support of Salesgroup AI Chatbot, enhancing client interactions and guiding users effectively.
  • Users value the ease of use of Salesgroup AI Chatbot for quick answers and effortless appointment scheduling.
  • Users appreciate the speed and efficiency of the Salesgroup AI Chatbot in providing quick responses and support.
Cons
  • Users experience usage limitations with Salesgroup AI Chatbot, requiring manual updates and facing issues with reminder flexibility.
  • Users find the AI's inability to handle complex legal questions limiting, preferring direct client interactions instead.
  • Users experience occasional generic replies from the chatbot, but training it with custom FAQs improves performance.
  • Users desire more style customization options for the Salesgroup AI Chatbot to better fit their brand identity.
  • Users feel the limited language support hinders communication with Asian tourists, needing improvements in translations.

What Are Recent G2 Reviews of Salesgroup AI Chatbot?

marketbetter

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

Average Rating: 4.8/5.0

Total Reviews: 28

How Do G2 Users Rate marketbetter?

  • Understanding: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 9.6/10 (Category avg: 8.1/10)

Who Is the Company Behind marketbetter?

Who Uses This Product?

  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 39% Medium, 35% Small

What Do G2 Reviewers Say About marketbetter?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Marketbetter, appreciating its intuitive setup and responsive customer support.
  • Users find Marketbetter's easy setup a significant advantage, facilitating quick onboarding and effective use of the platform.
  • Users appreciate the customizability and flexibility of MarketBetter, enhancing their marketing strategies and organizational efficiency.
  • Users appreciate the task categorization and outreach capabilities of Marketbetter, enhancing their engagement and reply rates significantly.
  • Users find the implementation ease of MarketBetter exceptional, with quick setup and seamless integration enhancing their workflows.
Cons
  • Users face a significant learning curve due to complex UI and backend integrations, requiring time to fully understand.
  • Users find navigation cumbersome and complex, often needing assistance to manage the platform effectively.
  • Users find the interface complex, requiring external help and guidance to navigate effectively and realize its full potential.
  • Users find the complex interface challenging, requiring assistance for navigation and content updates.
  • Users find the complexity of the platform overwhelming, often needing assistance to navigate and utilize its features.

What Are Recent G2 Reviews of marketbetter?

Funnel Leasing

Funnel provides a win for three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and renters who deserve a better customer experience. Funnel’s proven agentic AI CRM platform is the enterprise-grade solution industry leaders trust to deliver a streamlined, consistent, and connected experience from first inquiry through years of renewals, while simultaneously saving operators quantifiable money through the operational flexibility only a renter-centric® platform can provide. We call it Renter Management Software; our clients call it the new operating model.

Average Rating: 4.3/5.0

Total Reviews: 259

How Do G2 Users Rate Funnel Leasing?

  • Ease of Use: 8.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Funnel Leasing?

Who Uses This Product?

  • Who Uses This: Leasing Consultant, Property Manager
  • Top Industries: Real Estate, Commercial Real Estate
  • Company Size: 50% Medium, 39% Small

What Do G2 Reviewers Say About Funnel Leasing?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized communication in Funnel Leasing, enhancing collaboration and clarity among staff members.
  • Users value the centralized communication in Funnel Leasing, enhancing collaboration and reducing miscommunication in offices.
  • Users value the centralized communication provided by Funnel Leasing, enhancing collaboration and clarity among staff members.
  • Users value the centralized communication of Funnel Leasing, enhancing collaboration and clarity among office staff.

What Are Recent G2 Reviews of Funnel Leasing?

What Are G2 Users Discussing About Funnel Leasing?

Simplified

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and simplicity, Simplified helps over 2,000,000 creators, marketers and businesses to scale their marketing, streamline their workflows, and get work done in a few clicks. With a no-code design editor, AI writer, stunning templates, multiple brand kits, unlimited workspaces, and in-app publishing, you can start and finish your marketing without switching tabs. Ever.

Average Rating: 4.6/5.0

Total Reviews: 4,447

How Do G2 Users Rate Simplified?

  • Understanding: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 9.1/10)
  • Reliability: 7.5/10 (Category avg: 8.8/10)
  • Error Learning: 7.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Simplified?

  • Seller: Simplified
  • Year Founded: 2020
  • HQ Location: San Francisco, US
  • Twitter: @sosimplified
    7,924 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Writing and Editing, Marketing and Advertising
  • Company Size: 94% Small, 4% Medium

What Do G2 Reviewers Say About Simplified?

AI-generated summary from verified user reviews

Pros
  • Users find Simplified's interface exceptionally easy to use, with intuitive tools that deliver results quickly and effectively.
  • Users find the ease of use of Simplified exceptional, allowing for efficient writing of various documents effortlessly.
  • Users love the unique content creation capabilities of Simplified, streamlining their workflow across various business needs.
  • Users love the time-saving features of Simplified, enhancing collaboration and producing high-quality marketing materials effortlessly.
  • Users love the ease of use of Simplified, making complex tasks simple and accessible for everyone.
Cons
  • Users express frustration over limited credits, wishing for more affordable subscription options to enhance app usage.
  • Users feel the credit system limits accessibility for students, suggesting a subscription model for better affordability.
  • Users find that the AI's limitations in generating responses can hinder its overall effectiveness, despite its appealing style.
  • Users report insufficient credits leading to frustrating experiences, with requests timing out and support responsiveness lacking.
  • Users find the app expensive due to high subscription costs and limited trial options, impacting accessibility for students.

What Are Recent G2 Reviews of Simplified?

What Are G2 Users Discussing About Simplified?

CoSupport AI

CoSupport AI is a fully customizable AI platform for customer service — designed to automate, scale, and enhance support operations at every level.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate CoSupport AI?

  • Understanding: 9.8/10 (Category avg: 8.8/10)
  • Ease of Use: 9.7/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 9.8/10 (Category avg: 8.1/10)

Who Is the Company Behind CoSupport AI?

  • Seller: CoSupport AI
  • Year Founded: 2020
  • HQ Location: 5356 Hermitage Ave., Valley Village, CA, 91607, US
  • Twitter: @cosupportai
    76 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 54% Small, 38% Medium

What Do G2 Reviewers Say About CoSupport AI?

AI-generated summary from verified user reviews

Pros
  • Users value the fast integration and precise responses of CoSupport AI, enhancing support efficiency significantly.
  • Users value the time-saving integration of CoSupport AI, achieving efficiency without disrupting their workflow.
  • Users value the efficient integration and significant reduction in response time provided by CoSupport AI, enhancing productivity.
  • Users value the precise and easy-to-implement responses of CoSupport AI, enhancing support efficiency significantly.
  • Users find CoSupport AI extremely helpful, enhancing support efficiency and providing tailored solutions for their needs.
Cons
  • Users find the difficult setup process for CoSupport AI to be tedious and time-consuming despite team assistance.
  • Users find the difficult implementation of CoSupport AI challenging, hindering initial onboarding and team integration.
  • Users find the integration difficulty a significant challenge during initial onboarding and team collaboration.
  • Users find the learning curve challenging, but the Co-Support team provides valuable guidance throughout the process.
  • Users find the initial setup and integration with CoSupport AI to be quite challenging and complicated.

What Are Recent G2 Reviews of CoSupport AI?

Maven AGI

Maven AGI is an advanced AI agent platform specifically designed to transform customer support operations for enterprises. Unlike traditional AI tools that merely enhance existing workflows, Maven AGI is engineered to address the complexities of enterprise customer experience (CX). This includes managing extensive technology stacks, adhering to regulatory requirements, handling high-volume customer inquiries, and meeting the expectations of customers who demand accurate and timely responses. The platform enables autonomous agents to resolve up to 93% of queries without the need for human intervention, effectively streamlining support across voice, chat, and email channels from the outset. Targeting mid-market and enterprise teams that have outgrown conventional helpdesk automation, Maven AGI provides a solution that takes full ownership of customer interactions. Organizations such as TripAdvisor, ClickUp, and Rho have successfully integrated Maven AGI into their support operations, utilizing it not as a supplementary chatbot layer, but as the primary engine for resolving customer inquiries. This shift allows enterprises to enhance their customer service capabilities significantly, ensuring that they can handle complex queries efficiently and effectively. One of the standout features of Maven AGI is its ability to integrate seamlessly with existing customer relationship management (CRM) systems, helpdesk solutions, and telephony infrastructure. This integration process can be completed in just a few days, eliminating the need for extensive workflow rebuilds or lengthy implementation timelines. The platform's agents leverage live, version-accurate knowledge bases to tackle intricate, multi-step inquiries, thereby minimizing instances of hallucination, unnecessary escalation, and compliance breaches. Maven AGI boasts several key capabilities that enhance its value proposition. It offers autonomous resolution across multiple communication channels through a unified reasoning engine, ensuring consistent and accurate responses. The platform also features native integrations with popular tools such as Salesforce, Zendesk, Freshdesk, Genesys, and Twilio, allowing for a cohesive support environment. Additionally, the AI Agent Designer provides users with the ability to fine-tune, test, and monitor agent behavior, ensuring optimal performance and alignment with organizational goals. Furthermore, Maven AGI adheres to stringent compliance standards, including SOC 2 Type II, ISO 27001, HIPAA, and PCI DSS, reinforcing its reliability and security for enterprise applications.

Average Rating: 4.8/5.0

Total Reviews: 32

How Do G2 Users Rate Maven AGI?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Maven AGI?

  • Seller: Maven AGI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Boston
  • Twitter: @MavenAGI
    438 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    117 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Wholesale
  • Company Size: 63% Medium, 34% Large

What Do G2 Reviewers Say About Maven AGI?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive ease of use of Maven AGI, enabling streamlined workflows and improved decision-making effortlessly.
  • Users appreciate the powerful automation capabilities of Maven AGI, noting its efficiency and ease of use.
  • Users value the powerful automation and user-friendly interface of Maven AGI, enabling faster, smarter decision-making.
  • Users value the excellent customer satisfaction facilitated by Maven AGI, with effective support and automation enhancing productivity.
  • Users commend the reliability of Maven AGI, significantly enhancing productivity and providing consistent, trustworthy insights.
Cons
  • Users find the high cost of Maven AGI a barrier, especially for smaller firms seeking advanced AI solutions.
  • Users find the expensive pricing of Maven AGI a barrier, limiting access for smaller businesses to advanced tools.
  • Users face a steep learning curve with Maven AGI's advanced features, despite helpful simulation and testing tools.
  • Users face a steep learning curve with Maven AGI, especially for advanced agent behaviors and lacking documentation.
  • Users find the difficult implementation of Maven AGI challenging, especially due to its high cost for smaller firms.

What Are Recent G2 Reviews of Maven AGI?

TESS AI

Tess AI is the Agentic AI platform for the future of work. Create AI agents that collaborate, communicate, and drive productivity across your organization - integrated with over 150 AI Models

Average Rating: 4.7/5.0

Total Reviews: 386

How Do G2 Users Rate TESS AI?

  • Understanding: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 9.1/10)
  • Reliability: 8.7/10 (Category avg: 8.8/10)
  • Error Learning: 8.1/10 (Category avg: 8.1/10)

Who Is the Company Behind TESS AI?

Who Uses This Product?

  • Who Uses This: CEO, Proprietário
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 88% Small, 8% Medium

What Do G2 Reviewers Say About TESS AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TESS AI, allowing effortless access to tools and integrations.
  • Users value the integration of multiple AI agents in TESS AI, enhancing problem-solving and conversational depth.
  • Users appreciate the extensive AI tools in TESS AI, enhancing usability and offering diverse content options.
  • Users value the intuitive AI agent capabilities and the diverse, integrated options TESS AI offers for efficiency.
  • Users appreciate the integration of multiple AI agents in TESS AI, enhancing deep conversations and problem-solving capabilities.
Cons
  • Users find the credit issues complex and unclear, leading to unexpected costs and lack of transparency.
  • Users find the limited credits system unclear and insufficient for heavy usage, leading to unexpected costs.
  • Users find the high pricing limits usage due to credit constraints, impacting overall satisfaction with TESS AI.
  • Users point out the lack of integration and transparency in TESS AI, hindering effective creative workflow and resource management.
  • Users are frustrated by the unclear credit system, which leads to unexpected costs and low initial allowances.

What Are Recent G2 Reviews of TESS AI?

What Are G2 Users Discussing About TESS AI?

G2 Marketing Solutions

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

Average Rating: 4.6/5.0

Total Reviews: 5,462

How Do G2 Users Rate G2 Marketing Solutions?

  • Understanding: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind G2 Marketing Solutions?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • Twitter: @G2dotcom
    32,942 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,504 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Small, 37% Medium

What Do G2 Reviewers Say About G2 Marketing Solutions?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of G2 Marketing Solutions, streamlining product marketing initiatives and tracking effectively.
  • Users enjoy the intuitive platform of G2 Marketing Solutions, which simplifies collecting reviews and feedback efficiently.
  • Users highlight the excellent customer support that enhances their experience and boosts visibility effectively.
  • Users value the authenticity of G2 Marketing Solutions, trusting genuine reviews to guide their business decisions.
  • Users value the authentic client feedback on G2, aiding informed decisions and enhancing market engagement.
Cons
  • Users struggle with the inconsistency in review quality on G2, complicating the assessment of products and services.
  • Users find G2 Marketing Solutions to be expensive, especially for small enterprises and POC projects, affecting budget constraints.
  • Users express concerns about biased reviews on G2 Marketing Solutions, potentially impacting trust and decision-making.
  • Users express frustration over the lack of clarity in the review process and moderation explanations, complicating their experience.
  • Users find the pricing issues of G2 Marketing Solutions challenging, especially for startups with limited budgets.

What Are Recent G2 Reviews of G2 Marketing Solutions?

What Are G2 Users Discussing About G2 Marketing Solutions?

Zaapi

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

Average Rating: 4.7/5.0

Total Reviews: 38

How Do G2 Users Rate Zaapi?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.7/10 (Category avg: 9.1/10)
  • Reliability: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Zaapi?

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 66% Small, 22% Medium

What Do G2 Reviewers Say About Zaapi?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Zaapi, appreciating its simple design and straightforward setup for support tasks.
  • Users value the easy setup and intuitive interface of Zaapi, enhancing their customer support efficiency significantly.
  • Users appreciate Zaapi for its efficiency, effectively managing over 100 chats daily and reducing team workload.
  • Users praise Zaapi's seamless integrations, efficiently consolidating various platforms for improved customer support and engagement.
Cons
  • Users highlight the need for required improvements, specifically in reporting, performance, and support responsiveness.
  • Users express concerns over usage limitations in Zaapi, specifically regarding file size constraints for media uploads.
  • Users find Zaapi's pricing to be expensive, especially with unexpected additional costs for credits on subscribed plans.
  • Users find Zaapi has limited features, missing essential AI tools and facing performance and file size constraints.
  • Users note the missing features in Zaapi, particularly in conversion, reviews, and AI capabilities compared to competitors.

What Are Recent G2 Reviews of Zaapi?

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

Average Rating: 4.7/5.0

Total Reviews: 33

How Do G2 Users Rate Boost.ai?

  • Understanding: 7.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 9.0/10 (Category avg: 8.8/10)
  • Error Learning: 6.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Boost.ai?

  • Seller: Boost.ai
  • Year Founded: 2016
  • HQ Location: Sandnes, Rogaland
  • Twitter: @boost_ai_
    513 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Banking
  • Company Size: 38% Medium, 36% Large

What Do G2 Reviewers Say About Boost.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Boost.ai to be extremely user-friendly, featuring an intuitive interface and comprehensive support resources.
  • Users praise Boost.ai for its intuitive interface and rich features, enabling easy chatbot and voicebot integration.
  • Users commend Boost.ai for its helpful tools and supportive team, enhancing accessibility and easing project success.
  • Users commend Boost.ai for its excellent customer support, enhancing collaboration and user experience with its intuitive interface.
  • Users highlight the exceptional customer support from Boost.ai, ensuring success in projects and enhancing user experiences.
Cons
  • Users find that improvements are needed for feature usability, as some functionalities are unclear and non-intuitive.
  • Users note AI limitations in Boost.ai, particularly regarding unclear features and insufficient reporting capabilities.
  • Users find the complexity of Boost.ai challenging due to unclear features and unintuitive support processes.
  • Users struggle with a steep learning curve, finding features unclear and unintuitive, complicating their experience.
  • Users seek more customization options in Boost.ai, particularly for analytics and reporting features to meet specific needs.

What Are Recent G2 Reviews of Boost.ai?

What Are G2 Users Discussing About Boost.ai?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026