Zaapi helps manage chats that come in outside of business hours, easing the pressure on customer service teams and reducing the stress of dealing with an overwhelming backlog that builds up after hours.

Zaapi has significantly improved our order management and customer communication workflow. The platform is user-friendly, easy to set up, and helps streamline operations across multiple sales channels. Their customer support team is responsive, and they are always willing to assist with troubleshooting and feature requests.

AI has proven to work very well, easy to train and update