Best AI Agents For Business Operations - Page 6

How Many AI Agents For Business Operations Products Does G2 Track?

Total Products under this Category: 2,442

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CETRAI (+5.56%) - Among all products in this category, CETRAI recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Agents For Business Operations Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 193,900+ Authentic Reviews
  • 2,442+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents For Business Operations

G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, ClickUp, Microsoft Copilot, Notion, Retell AI, SOCi, monday AI Work Platform, and Asana.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=soci&focus%5B%5D=monday-com&focus%5B%5D=asana)

Lyzr.ai

Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources.

Average Rating: 4.4/5.0

Total Reviews: 52

How Do G2 Users Rate Lyzr.ai?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind Lyzr.ai?

  • Seller: Lyzr
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York, USA
  • LinkedIn® Page: www.linkedin.com
    227 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 21% Medium

What Do G2 Reviewers Say About Lyzr.ai?

AI-generated summary from verified user reviews

Pros
  • Users love Lyzr.ai for its easy-to-use and customizable interface, making AI agent development quick and efficient.
  • Users appreciate the ease of setup with Lyzr.ai, enabling rapid development of production-ready AI agents without complexity.
  • Users value the deployment ease of Lyzr.ai, which simplifies building and launching AI agents without technical hurdles.
  • Users praise Lyzr.ai for its exceptional efficiency, enabling rapid development of production-ready AI agents with minimal effort.
  • Users appreciate the user-friendly interface and rapid deployment of customizable AI agents in Lyzr.ai.
Cons
  • Users find the documentation weak or incomplete, leading to frustration and inefficiency during the learning process.
  • Users face a lack of integration with tools, complicating the learning curve and testing processes in Lyzr.ai.
  • Users find the complexity issues in Lyzr.ai challenging, especially for AI beginners seeking straightforward functionality.
  • Users find limited customization options frustrating, often struggling with documentation and lacking support for advanced integrations.
  • Users face a steep learning curve with Lyzr.ai, making it challenging for beginners and complex use cases.

What Are Recent G2 Reviews of Lyzr.ai?

Zenzap

Create your own AI agents in one click to automate custom workflows across your tools, with no technical skills needed, so you spend less time on busywork and more time on the work that matters. Connect your tools, then talk to them like you talk to your team. Describe any task or process in your own words to build a custom workflow. Start on your own, then invite your team to work with the same AI agents in a group chat. The familiar, secure interface is as easy as texting, so everyone can get started instantly. Your AI agents learn from your conversations and connected tools, adapting to how you work. Organize these chats around your workflows, with dedicated conversations for topics, projects, or locations. Any message can become a task or checklist, so you can assign work to an AI agent or colleague, track progress, and see what's outstanding. Messages, files, voice and video calls all live in the same place, with recordings and searchable transcriptions so you can find what you need and catch up on conversations you missed. Company data belongs to the business rather than the individual, so chat history, files, and contacts stay off employees' personal devices and under the company's control. Admins can add or remove access in a single click, so business data does not leave when an employee does. Zenzap is GDPR, SOC 2, and ISO 27001 compliant, plus HIPAA compliant with a signed BAA for healthcare teams. Key features and value propositions include: - AI Agents: Create AI agents in one click, customized for the way you actually work. Connect your tools and collaborate with the same AI agents as your team, with no technical expertise needed. - Automated Workflows: Create custom workflows for any task or process across your tools, in your own words. Your AI agents put them into action, giving you and your team hours back. - Full Admin Control & Compliance: Add or remove access in one click. Control who can create chats, use AI agents, and see information, and what AI agents can do. - Structured Communication: Dedicated chats organized around your workflows bring your team, AI agents, and ongoing work together, so information stays easy to find. - Business-Owned Data: Chat history, files, and contacts belong to the company and stay off personal devices, with everything stored securely in the cloud. - Efficiency Tools: Voice and video calls with recordings and searchable transcriptions, plus to-dos and checklists that turn any message into tracked, assigned work.

Average Rating: 4.5/5.0

Total Reviews: 89

How Do G2 Users Rate Zenzap?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Zenzap?

  • Seller: Zenzap
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Tel Aviv
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Owner
  • Top Industries: Health, Wellness and Fitness, Computer Software
  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Zenzap?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Zenzap, appreciating its clean interface and efficient communication management.
  • Users appreciate the comprehensive features of Zenzap, enhancing team efficiency and communication across departments.
  • Users commend Zenzap for its excellent communication features, enhancing team interaction and support effortlessly.
  • Users appreciate the clean design and intuitive interface of Zenzap, enhancing collaboration and task organization.
  • Users value the clean and simple interface of Zenzap, enhancing focus and communication for all employees.
Cons
  • Users are missing essential features like message deletion, text formatting, and search functionality in Zenzap.
  • Users express concerns about organizational issues, noting unresponsive support and inconsistent notifications affecting their experience.
  • Users face connectivity issues, including onboarding challenges and service interruptions, impacting the overall experience with Zenzap.
  • Users find the cluttered interface and noisy notification system detract from Zenzap's overall usability and experience.
  • Users find Zenzap's interface not intuitive, leading to frustrations in navigation and accessing essential features.

What Are Recent G2 Reviews of Zenzap?

Conversifi

Conversifi is an AI-powered LinkedIn automation platform that handles entire conversation flows on autopilot while maintaining your authentic voice and tone. Unlike traditional tools that only automate initial outreach, Conversifi manages multi-turn conversations, responds intelligently to prospects, and moves discussions toward your goals—all without manual intervention.

Average Rating: 5.0/5.0

Total Reviews: 17

How Do G2 Users Rate Conversifi?

  • Personalization: 9.7/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.3/10 (Category avg: 9.0/10)
  • Route To Human: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Conversifi?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Conversifi?

AI-generated summary from verified user reviews

Pros
  • Users love how Conversifi's conversations management automates outreach, saving time and increasing qualified appointments effortlessly.
  • Users love the time-saving customer engagement of Conversifi, streamlining outreach and facilitating meaningful conversations effortlessly.
  • Users love how Conversifi is a time-saving tool, automating outreach and allowing focus on closing deals.
  • Users find the setup ease of Conversifi impressive, with quick installation for immediate productivity gains.

What Are Recent G2 Reviews of Conversifi?

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Toffu AI

Toffu AI is an AI-powered marketing automation platform designed to streamline marketing operations for B2B SaaS companies. It enables marketing teams to execute strategies, analyze data, and make informed decisions through a conversational chat interface. By integrating with existing marketing tools, Toffu AI automates repetitive tasks, generates insights, and optimizes campaigns in real time, allowing teams to focus on strategic initiatives. Key Features: - Conversational AI Interface: Allows users to perform marketing tasks and receive insights through natural language commands, simplifying complex operations. - Seamless Tool Integration: Connects with platforms like Google Analytics, LinkedIn, and Google Ads to coordinate campaigns and automate workflows. - Automated Task Execution: Handles repetitive activities such as keyword research and campaign optimization, freeing up time for strategic planning. - Data-Driven Insights: Provides real-time analysis of marketing data, offering actionable recommendations to enhance performance. - Smart Playbooks: Offers adaptable, repeatable workflows for various marketing strategies, guiding users through tasks like account-based marketing and influencer outreach. Primary Value and Solutions: Toffu AI addresses the inefficiencies of manual marketing processes by automating tasks such as data aggregation, report generation, and cross-platform campaign management. This automation reduces time spent on administrative work and minimizes human error in data interpretation. The platform is particularly valuable for marketing teams in B2B companies, agencies, and enterprises aiming to scale operations without increasing headcount. Use cases include scaling account-based marketing research, optimizing paid ad budgets, and conducting real-time competitor analysis to inform campaign adjustments.

Average Rating: 4.7/5.0

Total Reviews: 25

How Do G2 Users Rate Toffu AI?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Toffu AI?

  • Seller: Toffu AI
  • Year Founded: 2024
  • HQ Location: Middletown, US
  • LinkedIn® Page: linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 72% Small, 16% Medium

What Do G2 Reviewers Say About Toffu AI?

AI-generated summary from verified user reviews

Pros
  • Users love the streamlined content creation process of Toffu AI, enhancing productivity and efficiency in marketing efforts.
  • Users find Toffu AI to be a significant time-saver, effortlessly automating tasks and streamlining their content creation process.
  • Users value the valuable insights provided by Toffu AI, enhancing efficiency and effectiveness in their marketing strategies.
  • Users value the easy integration capabilities of Toffu AI, enabling seamless access to analytics and marketing insights.
  • Users value Toffu AI for its tailored digital marketing capabilities, enhancing collaboration and efficiency within marketing teams.
Cons
  • Users notice slight inaccuracies in data provided by Toffu AI, requiring careful verification before usage.
  • Users note the limited features of Toffu AI, expressing a need for additional functionality as it develops.
  • Users experience some minor UI glitches and occasional bugs, but improvements are consistently being made as the product evolves.
  • Users express concerns about the high credit consumption for brief conversations with Toffu AI, limiting usability.
  • Users are concerned about the missing LinkedIn Ads integration, anticipating this feature's arrival in the future.

What Are Recent G2 Reviews of Toffu AI?

ElevenLabs

ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace. Core capabilities include Eleven v3 for expressive Text to Speech in 70+ languages, Scribe v2 for Speech to Text, Voice Design and Voice Cloning for character creation, and Dubbing for full-scale localization. Teams also use it for AI Sound Effects, AI Music, and Image and Video generation, alongside production tools like Studio and Voice Library. ElevenAgents enables businesses to deploy voice and chat agents at scale, with the integrations, testing, and monitoring needed for reliable customer experiences across sales, support, and operations. ElevenAPI provides programmatic access to ElevenLabs AI models for voice, music, sound effects, dubbing, and transcription, so developers can integrate these capabilities directly into their applications, workflows, and production pipelines. Enterprises integrate via SOC 2 Type 2-certified APIs and SDKs. Safety measures including Speech Classifier, watermarking, and granular voice usage controls, are built into the platform. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication, empowering teams to create, converse, and connect in any language, medium, or voice.

Average Rating: 4.5/5.0

Total Reviews: 1,290

How Do G2 Users Rate ElevenLabs?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind ElevenLabs?

  • Seller: Eleven Labs
  • Company Website:
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    1,296 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 74% Small, 7% Medium

What Do G2 Reviewers Say About ElevenLabs?

AI-generated summary from verified user reviews

Pros
  • Users find ElevenLabs very user-friendly, making it easy for newcomers to create content efficiently.
  • Users commend the high-quality voice cloning of ElevenLabs, enhancing their projects with engaging and authentic narrations.
  • Users appreciate the low latency of ElevenLabs, enhancing real-time applications like chatbots and voice cloning.
  • Users love the state-of-the-art voice cloning quality and easy API integration for their NLP projects.
  • Users appreciate the easy setup of ElevenLabs, praising its intuitive interface and quick configuration process.
Cons
  • Users find the cost to be high for generating voices, especially for multiple datasets and fine-tuning.
  • Users highlight the need for improved voice options and easier testing to streamline their experience with ElevenLabs.
  • Users find the pricing issues of ElevenLabs challenging, especially when managing multiple large datasets and redoing voices.
  • Users express concerns about missing features, including limited voices and complex requirements for multilingual support.
  • Users report pronunciation issues with ElevenLabs, often requiring manual tweaks for accuracy across different contexts.

What Are Recent G2 Reviews of ElevenLabs?

Alta

Alta is an AI GTM System of Actions that enables B2B sales and marketing teams to automate top-of-funnel execution across prospecting, outreach, lead qualification, calling, and pipeline analytics through a unified system of AI agents. Designed for revenue teams at growth-stage and enterprise B2B companies, Alta replaces the fragmented stack of point solutions typically used across SDR workflows, inbound qualification, and ad targeting. The platform centers on three AI agents — Katie, Alex, and Luna — that share a unified data layer, allowing signal from each channel to inform and improve the others automatically. Katie – AI SDR Agent handles outbound research and execution. It pulls from CRM data and 50+ external sources to identify high-intent accounts, builds prospect lists based on buying signals, and runs multi-channel outreach sequences across email, LinkedIn, and phone. Katie also syncs audience data with ad platforms including Google Ads and Meta to align outbound prospecting with paid campaigns. Alex – AI Calling and Inbound Agent manages inbound lead qualification and outbound calling. Alex conducts AI-driven voice conversations, scores lead intent, routes qualified buyers to the appropriate sales representative, books meetings directly to calendar, and surfaces cross-sell and upsell opportunities within existing accounts. Conversation data feeds back into targeting and ad audiences. Luna – AI Growth and Intelligence Agent serves as the analytics and operations layer. Luna monitors pipeline health in real time, identifies bottlenecks and anomalies, alerts revenue teams to key changes, and integrates with CRM systems, ad platforms, and data sources to consolidate reporting without manual input. Key capabilities and product characteristics: - Unified AI agent system covering prospecting, outreach, calling, inbound qualification, and pipeline intelligence in one platform - Multi-channel outreach orchestration across email, LinkedIn, and phone with automated personalization - Inbound-to-outbound data loop: signals from calls and inbound activity automatically sharpen outbound targeting and ad audiences - Native integrations with HubSpot, Salesforce, Google Ads, Meta, Slack, and 50+ additional platforms - SOC 2 Type II and ISO certified Alta is used by B2B revenue teams across industries including technology, financial services, and SaaS. Customers include Snowflake, Deel, and Riverside.fm.

Average Rating: 4.8/5.0

Total Reviews: 89

How Do G2 Users Rate Alta?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Alta?

  • Seller: Alta
  • Company Website:
  • Year Founded: 2023
  • HQ Location: NYC
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Wholesale
  • Company Size: 56% Medium, 30% Small

What Do G2 Reviewers Say About Alta?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional automation of Alta, enhancing outreach efficiency while personalizing communication seamlessly.
  • Users value the seamless CRM integrations of Alta, enhancing workflow efficiency and simplifying data management.
  • Users appreciate the time-saving capabilities of Alta, streamlining outreach and allowing teams to focus on what matters.
  • Users appreciate the user-friendly interface and exceptional support of Alta, making sales collaboration effortless and efficient.
  • Users appreciate the personalization capabilities of Alta, enhancing outreach efficiency and engagement through tailored communications.
Cons
  • Users note a steep learning curve with Alta, as initial setup and prompt optimization can be challenging for newcomers.
  • Users note a steep learning curve for initial setup and understanding features, especially for less tech-savvy individuals.
  • Users find the difficult setup of Alta overwhelming, requiring extra support and coordination for effective implementation.
  • Users find the initial setup to be overwhelming, particularly for those who aren't tech-savvy.
  • Users find that Alta has sales issues as it cannot sell offerings directly, which limits effectiveness for some.

What Are Recent G2 Reviews of Alta?

Dataiku

Dataiku is the Platform for AI Success: the AI orchestration layer where enterprises build, deploy, and govern analytics, models, and agents at scale. It sits on top of the data platforms, clouds, and AI services you already use, working across all of them without locking you into any one. Dataiku expands who can build production AI, putting the right tools in the hands of data scientists and domain experts alike, from fraud analysts to demand planners. It orchestrates machine learning, rules, LLMs, and agents as one governed system, built on more than a decade of running production AI. Governance is part of the build rather than something bolted on afterward, so teams ship faster while keeping performance, cost, and risk under control. The result: AI that moves from experimentation to trusted, measurable execution now, not in 18 months.

Average Rating: 4.4/5.0

Total Reviews: 256

How Do G2 Users Rate Dataiku?

  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Dataiku?

  • Seller: Dataiku
  • Company Website:
  • Year Founded: 2013
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    1,605 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Data Scientist, Data Analyst
  • Top Industries: Financial Services, Pharmaceuticals
  • Company Size: 58% Large, 22% Medium

What Do G2 Reviewers Say About Dataiku?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Dataiku, facilitating intuitive workflows for both coders and non-coders alike.
  • Users value the intuitive AI features of Dataiku, enhancing collaboration and streamlining data workflows effectively.
  • Users appreciate the intuitive usability of Dataiku, enhancing collaboration and speeding up AI project delivery.
  • Users value the easy integrations of Dataiku, enhancing collaboration and streamlining workflows effectively.
  • Users value the productivity improvement in Dataiku, enjoying streamlined AI project workflows and enhanced collaboration.
Cons
  • Users find the steep learning curve of Dataiku daunting, especially for first-time and non-technical users.
  • Users find the steep learning curve of Dataiku challenging, especially for smaller teams or simpler projects.
  • Users experience slow performance when managing large datasets, which impacts efficiency and overall user satisfaction.
  • Users find the difficult learning experience due to Dataiku's overwhelming features and steep learning curve for newcomers.
  • Users find Dataiku expensive, with high costs deterring small companies and limiting accessibility for individual users.

What Are Recent G2 Reviews of Dataiku?

What Are G2 Users Discussing About Dataiku?

Laivly

Laivly is the company behind Sidd, a contact center AI platform that helps customer service organizations automate, assist, and analyze voice, chat, and email interactions through large language models configured using a company's own policies, procedures, and knowledge base. The platform, Sidd, is built for enterprise contact centers, business process outsourcers (BPOs), and customer experience teams that want AI-driven self-service, live agent support, and workflow automation to work together, rather than as separate tools. Sidd deploys within a company's existing contact center software and systems rather than requiring a platform migration, and each deployment is configured to align with a specific brand's contact drivers, compliance requirements, and operational goals. The platform is made up of four connected products that function together as the Sidd CX Ecosystem: --> Sidd Intercept is an AI voice agent that answers calls, determines a customer’s intent from the conversation and priority from connected account signals, and resolves questions directly using the company’s knowledge base. For work it can't resolve on its own, it calls on Sidd Solo to complete the transaction, or transfers it to a live agent running Sidd Duo—with the customer inquiry, relevant details, actions already taken, and reason for handoff already in view. --> Sidd Solo is a computer-use AI agent that completes defined, repeatable workflows end to end—such as order lookups, cancellations, refunds, and account updates—by using a company’s existing APIs where they exist, or by operating the same software interfaces a human agent would use where they don’t. --> Sidd Duo is an AI agent assist tool that supports live agents across voice, chat, and email with real-time call transcription, in-the-moment guidance and coaching, knowledge-base lookup, automated case-note generation, and response drafting. --> Sidd Studio is a no-code configuration and administration layer where operations teams manage agent guidance, user permissions, and connected knowledge sources, and includes built-in analytics covering contact trends, agent performance, and interaction quality. Because all four products draw on the same underlying knowledge base and configuration layer, a policy change made in Sidd Studio applies consistently across self-service, live-agent support, and automated workflows at the same time, rather than requiring separate updates in separate systems. Contact center leaders use Laivly's platform to reduce manual after-call work, increase the share of contacts resolved without a live agent, apply consistent compliance and quality standards across every interaction, and give agents real-time support without adding new software for them to learn. Laivly deployments include implementation and customer success teams that work with each client to scope use cases, configure the platform to align with existing systems and policies, train agents and administrators, and review performance after launch to refine configurations and identify additional use cases. Laivly is a privately held company headquartered in Winnipeg, Canada.

Average Rating: 4.7/5.0

Total Reviews: 40

How Do G2 Users Rate Laivly?

  • Personalization: 9.2/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 6.7/10 (Category avg: 9.0/10)
  • Route To Human: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Laivly?

  • Seller: Laivly
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Winnipeg, CA
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services, Retail
  • Company Size: 35% Medium, 35% Small

What Do G2 Reviewers Say About Laivly?

AI-generated summary from verified user reviews

Pros
  • Users find Laivly extremely helpful for transcription and documentation, greatly enhancing efficiency during calls.
  • Users commend the responsive customer support of Laivly for timely issue resolution and helpful resources during calls.
  • Users find Laivly's ease of use remarkable, enhancing workflow efficiency with intuitive features and seamless integration.
  • Users value Laivly's efficiency in streamlining workflows and enhancing productivity through intuitive features and seamless integration.
  • Users appreciate the simple and fast setup of Laivly, enabling quick integration and immediate productivity boosts.
Cons
  • Users struggle with the inaccuracy of Laivly, as it misrecords dialogues and misclassifies professional language.
  • Users note a steep initial learning curve for advanced features, though support aids efficient navigation and understanding.
  • Users experience poor understanding from Laivly, as its transcriptions and terminology can be inaccurate and confusing.
  • Users experience software bugs that hinder functionality, often requiring multiple communications for resolution.
  • Users find that the real-time guidance feature needs improvement to enhance overall user experience.

What Are Recent G2 Reviews of Laivly?

Resolve

Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io.

Average Rating: 4.6/5.0

Total Reviews: 47

How Do G2 Users Rate Resolve?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.6/10 (Category avg: 9.0/10)
  • Route To Human: 9.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Resolve?

  • Seller: Resolve
  • Year Founded: 2014
  • HQ Location: Campbell, California
  • LinkedIn® Page: www.linkedin.com
    127 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 55% Large, 34% Medium

What Do G2 Reviewers Say About Resolve?

AI-generated summary from verified user reviews

Pros
  • Users rave about the unparalleled customer support from Resolve, delivering timely and knowledgeable assistance for enhanced productivity.
  • Users value the efficiency of Resolve, enhancing productivity and allowing immediate issue resolution without delays.
  • Users value the productivity improvement from Resolve, enabling immediate issue resolution and enhancing operational efficiency.
  • Users value the scalability and reusable code blocks of Resolve, enabling rapid project completion and versatile development.
  • Users benefit from the effective collaboration features of Resolve, enabling rapid project completion and versatile code development.
Cons
  • Users face dependency issues with permissions and integrations, requiring careful planning and dedicated resources for success.
  • Users note a learning curve with Resolve, requiring time and attention to master its features and integrations.
  • Users experience access limitations, finding it challenging to manage permissions for specific features within the Resolve product.
  • Users face access restrictions that complicate permissions, making it challenging to grant certain features to users.
  • Users struggle with complex permission settings that complicate access to features within the Resolve system.

What Are Recent G2 Reviews of Resolve?

What Are G2 Users Discussing About Resolve?

Intelo.ai

From Buy Planning to Allocation and Replenishment, Intelo automates critical workflows, enabling retailers to meet demand accurately, reduce excess inventory, and improve sell-through. By streamlining complex data challenges, our AI agents empower teams to make smarter, faster decisions that drive profitability and operational efficiency.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate Intelo.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Intelo.ai?

  • Seller: Intelo.ai
  • Year Founded: 2021
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Medium, 20% Small

What Do G2 Reviewers Say About Intelo.ai?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support from Intelo.ai, fostering growth and addressing specific business needs effectively.
  • Users value the easy integrations of Intelo.ai, enhancing versatility and customer support for various business solutions.
  • Users adore the powerful insights from Intelo.ai, enhancing customer engagement and retention effectively.
  • Users value the effective AI integration of Intelo.ai, enhancing customer engagement and retention through tailored insights.
  • Users value the centralized information from Intelo.ai, benefiting from a unified view of customer health across teams.
Cons
  • Users express concern over occasional data inaccuracies affecting visual presentations and decision-making within their organizations.
  • Users face challenges with manual processes that hinder scalability and lead to inaccuracies in reporting and presentations.
  • Users find that slow performance of Intelo.ai hinders timely connectivity and efficiency in their team's workflow.

What Are Recent G2 Reviews of Intelo.ai?

What Are G2 Users Discussing About Intelo.ai?

DigitalGenius

DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Our AI solution continually learns and evolves from every interaction within our customer network, leveraging more than 50 pre-built use cases, customizable processes and integrations to help make customers happy. We work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa and many others to power better customer experiences online. With DigitalGenius you will: - Deliver a frictionless buyer journey for e-commerce customers - Drive excellence and future growth with AI for e-commerce - Confidently manage unpredictable and seasonal spikes in volume - Proactively address and resolve issues before customers contact you - Meet consumer expectations online and offline - Implement and use e-commerce automation at scale - Empower agents to successfully serve customers at every touchpoint - Quickly achieve Zero Backlog with backlog automation We help you deliver exceptional customer experiences with: - A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce business around the world - 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes - Proactive interactions provide up-to-date information on deliveries and returns arrivals - Best practices learned from a network of the most innovative e-commerce companies which enable tailored responses and journeys - Customisable integrations and processes tailored to your customers' requirements Easily Access DigitalGenius: - Cloud Technology (SaaS) - Always on: 24/7 365 - Multiple languages are available - Get set up in 1 week with no/low code integrations - Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice

Average Rating: 4.7/5.0

Total Reviews: 45

How Do G2 Users Rate DigitalGenius?

  • Personalization: 9.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.6/10 (Category avg: 9.0/10)
  • Route To Human: 9.4/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind DigitalGenius?

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 50% Medium, 26% Large

What Do G2 Reviewers Say About DigitalGenius?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the consistent support and collaboration from DigitalGenius, enhancing daily operations and customer relationships.
  • Users commend the exceptional customer support from DigitalGenius, expressing satisfaction with its responsive and professional team.
  • Users commend the efficiency of automation by DigitalGenius, enhancing focus on complex tasks and customer satisfaction.
  • Users value the efficiency of DigitalGenius, enhancing operations and customer interactions while reducing support costs.
  • Users value the dedicated customer support of DigitalGenius, enhancing collaboration and efficiency in daily operations.
Cons
  • Users face a challenging initial learning curve, requiring significant time and training for effective use of DigitalGenius.
  • Users find the complexity of DigitalGenius challenging, often requiring training for effective use and template creation.
  • Users experience inaccuracy issues with DigitalGenius, particularly with reporting and AI responses lacking validated information.
  • Users face a steep learning curve with DigitalGenius, requiring significant time and training to become proficient.
  • Users face the risk of hallucinations in responses with DigitalGenius, affecting the reliability of information provided.

What Are Recent G2 Reviews of DigitalGenius?

What Are G2 Users Discussing About DigitalGenius?

Ascendo AI

Ascendo AI transforms an organization's Expert knowledge into a self-improving Enterprise Judgement, creating a durable competitive advantage that scales expertise, accelerates service outcomes, and delivers compounding operational ROI. Deployed across MedTech, Telecom, industrial manufacturing and more, Ascendo AI agents ingest unstructured dark data to predict parts demand, operationalize technician expertise, and help prevent field escalations before they occur. Our goal is to not just give you the outcome you want but to make you an AI first company like ours. Learn why Field Service and Technical Support teams love us and recommend us as their #1 choice!

Average Rating: 5.0/5.0

Total Reviews: 27

How Do G2 Users Rate Ascendo AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Ascendo AI?

Who Uses This Product?

  • Top Industries: Telecommunications, Hospital & Health Care
  • Company Size: 74% Large, 19% Medium

What Are Recent G2 Reviews of Ascendo AI?

What Are G2 Users Discussing About Ascendo AI?

Supernormal

Supernormal's AI agents turn meeting context into finished work. Reference your client calls, emails, and documents to create presentations, project briefs, campaign strategies, and more — all specific to your projects. Agents understand what was discussed in yesterday's strategy call or mentioned in last week's email, so outputs are accurate and actionable. Complete client deliverables in seconds, not hours.

Average Rating: 4.6/5.0

Total Reviews: 34

How Do G2 Users Rate Supernormal?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Supernormal?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 62% Medium, 44% Small

What Do G2 Reviewers Say About Supernormal?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient file sharing of Supernormal, enhancing collaboration and organization in meetings.
  • Users are delighted with Supernormal's effective team collaboration, highlighting its note-taking and task assignment capabilities.
  • Users appreciate the excellent audio quality of Supernormal, enhancing their meeting experience without visual distractions.
  • Users find Supernormal's ease of use beneficial for navigating and extracting vital information despite transcription errors.
  • Users love the free service of Supernormal, finding it well-organized and effective for task management.
Cons
  • Users are disappointed by the removal of integration features, impacting efficiency in recording meeting summaries.
  • Users note the lack of advanced editing features and experience with transcription inaccuracies, affecting overall satisfaction.
  • Users often experience audio issues with Supernormal, as voice recognition and summary accuracy need improvement.
  • Users are disappointed with the poor quality, noting issues with voice recognition and inaccurate summaries.

What Are Recent G2 Reviews of Supernormal?

What Are G2 Users Discussing About Supernormal?

Momentum

Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams in real time. Revenue teams today are drowning in conversations, but 99% of what’s said never makes it into a CRM. Insights get buried in call recordings, manual data entry is inconsistent, and teams operate in silos—leading to missed opportunities, bad handoffs, and slow deal cycles. Momentum fixes this by automating workflows and communication across teams. Our AI Agents analyze calls, emails, and meetings, then push the right information—product feedback, churn risk, competitor mentions, objections, and deal blockers—to the teams that need to know, exactly when they need to know it. No extra tools. No added complexity. Just seamless orchestration between Sales, RevOps, CS, and Product to move faster and win more. With pre-built workflows like automated deal desk approvals, Slack-based deal rooms, and real-time CRM updates, Momentum ensures your teams aren’t just capturing data—they’re acting on it.

Average Rating: 4.6/5.0

Total Reviews: 101

How Do G2 Users Rate Momentum?

  • Personalization: 8.1/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.2/10 (Category avg: 9.0/10)
  • Route To Human: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Momentum?

  • Seller: Momentum
  • Year Founded: 2020
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®
  • Ownership: JSE:MTM

Who Uses This Product?

  • Who Uses This: Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 70% Medium, 20% Large

What Do G2 Reviewers Say About Momentum?

AI-generated summary from verified user reviews

Pros
  • Users find Momentum to offer remarkable ease of use, simplifying navigation and enhancing productivity during calls.
  • Users find Momentum to be an invaluable tool for coaching and enhancing productivity, transforming their workflow and communication.
  • Users value the seamless automation of Momentum, enhancing productivity and streamlining communication during Zoom calls.
  • Users admire the seamless integrations of Momentum with Zoom and calendars, enhancing organization and productivity effortlessly.
  • Users value the responsive and helpful customer support of Momentum, enhancing their overall experience and productivity.
Cons
  • Users express concerns over the dependence on AI accuracy, as it can miss nuances impacting insight quality.
  • Users experience performance issues with Momentum, including glitches and delays, impacting the overall workflow.
  • Users report accuracy issues with Momentum's AI, affecting transcriptions and insights, particularly for diverse languages and accents.
  • Users experience call issues with delayed joins, language limitations, and improper account mapping affecting their productivity.
  • Users often notice data inaccuracies in Momentum, impacting the reliability of insights and salesforce mappings.

What Are Recent G2 Reviews of Momentum?

Leena AI Autonomous Agent

Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to access knowledge and execute transactions across ERP, CRM, HRIS, ITSM, and other business systems through a single conversational interface. Customers routinely achieve a 70 % reduction in IT, HR, and finance ticket volumes while boosting employee productivity through intuitive self‐service. Leena AI is on a mission to build the world’s most iconic agentic AI company, trusted by global leaders to transform how work gets done.

Average Rating: 4.6/5.0

Total Reviews: 147

How Do G2 Users Rate Leena AI Autonomous Agent?

  • Personalization: 9.2/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.1/10 (Category avg: 9.0/10)
  • Route To Human: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Leena AI Autonomous Agent?

  • Seller: Leena AI
  • Year Founded: 2018
  • HQ Location: 132 West, 31st Street, Suite #1006, New York 10001
  • LinkedIn® Page: www.linkedin.com
    318 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Inside sales specialist
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 70% Large, 24% Medium

What Do G2 Reviewers Say About Leena AI Autonomous Agent?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Leena AI Autonomous Agent, streamlining query resolution and enhancing team efficiency.
  • Users value the efficiency of Leena AI, noting its accuracy and ability to streamline processes significantly.
  • Users find Leena AI Autonomous Agent helpful for automating HR tasks, enhancing ease of use and efficiency.
  • Users appreciate the excellent customer support from Leena AI, enhancing both efficiency and employee experience.
  • Users appreciate the automation of routine HR tasks which significantly enhances efficiency and employee experience.
Cons
  • Users face technical issues including software bugs, AI limitations, and occasional system glitches affecting performance.
  • Users report technical and software issues, including bugs and slow updates, affecting Leena AI's performance.
  • Users report experiencing software bugs and technical issues that hinder the overall performance of Leena AI.
  • Users note a lack of features in Leena AI, including limitations in AI understanding and personal touch.
  • Users notice limited features in Leena AI, citing issues with AI understanding and lack of a personal touch.

What Are Recent G2 Reviews of Leena AI Autonomous Agent?

What Are G2 Users Discussing About Leena AI Autonomous Agent?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated July 21, 2026