Balto is the world’s first AI workforce for the contact center. In an era where humans and AIs work together as equal partners, Balto is writing the playbook for how humans and AI divide job responsibilities. Balto’s AI workforce helps business leaders make better decisions, powers sales and customer service agents with superhuman knowledge, and automates time-consuming administrative tasks in the back-office.
Why Contact Centers Choose Balto
-AI That Works in Real Time – Instant guidance, automation, and insights delivered as calls happen.
-Higher Sales, Faster Resolutions – AI-powered assistance ensures agents never miss an opportunity.
-Automated Compliance & QA – AI catches mistakes before they happen, eliminating costly errors.
-Seamless Integration – Works with your existing tech stack, including Salesforce.
The Results Speak for Themselves
-AmTrust increased CSAT scores by 25%
-Arsenal Business Growth slashed ramp time by 83%
-Florida Window & Door boosted conversion rates by 30%
Learn more and book a demo at balto.ai