1. [Home](https://www.g2.com/) 2. ... 3. [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) 4. [Heyday AI Discussions](https://www.g2.com/products/heyday-ai/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_80636cd428c21011eb18de679d920161/heyday-ai.png "Product Avatar Image") ](/products/heyday-ai/reviews) [ Heyday AI ](/products/heyday-ai/reviews) 0 ratings The leading AI-powered messaging platform for retailers, Heyday by Hootsuite combines the power of automation with the human touch of your all-star sales & service teams to deliver five-star customer experiences. Flooded with repetitive customer requests? Heyday’s powerful conversational AI provides an instant, always-on first line of support that takes time-consuming FAQs off your team’s plate. Heyday empowers brands to personalize CX at scale on social and messaging apps, like Facebook Messenger, Instagram, WhatsApp, and Google’s Business Messages by automating up to 80% of answers to frequently asked questions. Heyday scales with your success with unlimited seats, integrating seamlessly with your site and 20+ apps. The result? You meet even more customers on their turf, as Heyday guides shoppers all the way to checkout, syncing up with your product catalog to deliver custom search results and recommendations—looping in teammates whenever your customers want. So your teammates can focus on higher-value conversations and closing sales, as your AI-powered chatbot takes care of the rest. Brands capture, engage, and convert leads 24/7 with a Heyday online assistant that never sleeps. All the while, Heyday’s global reach connects customers wherever they are, across four continents and in different languages, with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more. Show More * * * ### 12.0 Nps Score Already have Heyday AI? ### All Heyday AI Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Heyday AI used for? ](/discussions/what-is-heyday-ai-used-for) What is Heyday AI used for? [ Intelligent Virtual Assistants Software ](https://www.g2.com/tags/intelligent-virtual-assistants-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Customer Service Automation Software ](https://www.g2.com/tags/customer-service-automation-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Heyday+AI+questions+and+get+answers+from+expert+users+in+our+Heyday+AI+Discussions+section.&title=Heyday+AI+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fheyday-ai%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Heyday+AI+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fheyday-ai%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fheyday-ai%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Heyday+AI+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fheyday-ai%2Fdiscuss%0aAsk+Heyday+AI+questions+and+get+answers+from+expert+users+in+our+Heyday+AI+Discussions+section.) 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