Mavenoid is the #1 AI agent for product support.
Purpose-built for complex products and devices, Mavenoid helps brands deliver exceptional customer experiences before and after the sale. It resolves real-world product issues—from setup and configuration to troubleshooting and repair—faster and more accurately than any other AI platform.
Mavenoid’s multimodal AI combines guided and generative intelligence to understand customer intent, interpret product documentation, and deliver personalized, step-by-step help across web, chat, and voice. When human expertise is needed, it seamlessly connects customers to your team with full context preserved.
Mavenoid comes with everything you need to deliver world-class product support in one place:
1️⃣ Virtual Assistant: Understands intent and provides instant, step-by-step resolutions using guided and generative AI.
2️⃣ Dynamic Help Center: Surfaces the exact information a customer needs for their specific issue, creating a tailored support experience.
3️⃣ Agent Assist: Equips every agent with expert-level product knowledge and context to solve complex cases faster.
4️⃣ Voice Assist: Brings real-time, conversational support to phone channels, automating common calls and triaging those that need a human touch.
Powered by Mavenoid’s proprietary AI architecture, the platform is optimized for precision, adaptability, and speed. It works out of the box -- no extensive training required -- so you can see measurable ROI in weeks, not months.
Trusted by global brands in consumer electronics, appliances, industrial machinery, and medical devices, Mavenoid is the only AI platform engineered to resolve complex, real-world product issues at scale.