Enterprise Automation Software

I think their reporting system could still use improvement. And integration with other products could be more complete. Especially with products such as IT Glue which it only partially integrates with (the PSA side does, but the RMM doesn't). Review collected by and hosted on G2.com.

Initially, (several years ago) I was not thrilled with their remote support tool. Since then, they have added Splashtop which is an acceptable and better alternative to their original offering. However, I still find that the extra cost of using Screenconnect is worth it especially since much of our work is done through the remote support tool. We are very hands on with our customers and they like it when we can remote into their computers, and start fixing the issue they are having in less than a minute. This connection time is roughly the same for the Splashtop product, their internal tool (which you can still use and which we find very helpful sometimes) as well as Screenconnect. Review collected by and hosted on G2.com.

Power Automate can become slow or complex when orchestrating flows across hundreds of AWS accounts, especially when API calls stack up or connectors require custom handling. Debugging multi‑step flows isn’t always intuitive, and AWS integrations aren’t as seamless as Azure‑native connectors. Review collected by and hosted on G2.com.

We use Power Automate to streamline how build information is collected, validated, and synchronized across nearly 490 AWS accounts. It automates notifications, approvals, and data updates, removing manual follow‑ups and ensuring every account’s configuration stays accurate and up to date. Review collected by and hosted on G2.com.

This is a powerful product, and that means complexity. Anyone who tells you that "powerful" and "complex" don't walk hand-in-hand is trying to sell you something that likely won't meet your needs. With that in mind, the power of this platform will give you an indication of just how much you're going to need to understand to make it work properly.

If you don't take the time to fully understand and set the product up properly, and this will require quite a bit of that time, you're going to dislike the result. The faster you get into it and "just start using it," the faster you're going to make a mess that will take several times as long as it should to sort out and correct.

Paid onboarding/setup services are available. If you don't have a lot of tolerance for reading documentation, watching technical videos, or you don't have a truly firm grasp of your organization's workflows (to include finance, if you'll be billing with this product), then you'll definitely want to task someone else with doing this for you, and Kaseya offer services with a price tag commensurate with the amount of work you don't want to do. Review collected by and hosted on G2.com.

Autotask manages the records of every system we touch, for any reason, along with billing and internal time tracking. It gives incredible flexibility, and provides scripted automations to which you can add to assist with your own workflows. Review collected by and hosted on G2.com.

Not being able to attach documents to the jobs created. We are currently looking at different integrations to use, that will help us in transferring over job information which will help in the error of job set up. We have documents as in proposals, drawings, purchase order receipts if those items were able to be saved under the job itself would help in errors for inputing the details of the job and purchase orders for the job itself. Review collected by and hosted on G2.com.

It's helping as I mentioned before in expense management, billing, and project management. Really helps us see how our budget for each project is being distributed and how we can improve on certain areas. Review collected by and hosted on G2.com.

Heavy document workflow leads to performance problems and lags

Laserfiche has a cloud version that still needs more improvements and support Review collected by and hosted on G2.com.

Laserfiche has brilliant document storage technology that ensures centralized access and easy sharing

Most of document related roles including approvals, signing among others, notifications and others are effectively automated

Laserfiche ensures successful compliance and proper access policies are deployed

The tool has streamlined the search option, which makes it easy to get access to specific documents

Laserfiche has robust process standardization, something that eliminates performance issues or errors Review collected by and hosted on G2.com.

sometimes, navigating to find a topic, item or function is complex Review collected by and hosted on G2.com.

Based on my experience, for any organization looking to enhance its online image, Jotform is indispensable. The platform offers unparalleled aesthetic control, allowing me to fully customize forms with my corporate branding, custom fonts, and even custom CSS. This ensures every client interaction is cohesive, polished, and professional, directly improving my brand perception. Review collected by and hosted on G2.com.

Keka tries to make HR work easier, but form an employee's side, the experience isn't always smooth. Sometimes the system feels slow, especially during payroll days when everyone logs in at same time. A few features can be confusing for first time users, and without proper guidance, it may take some time to understand where everything is. Review collected by and hosted on G2.com.

Keka mainly solves the problem of messy and manual HR management in our companies. Keka brings everything into one system. It automatically calculates salaries, tracks attendance and leave in real time, stores employee data securely. This makes the process easier, faster, and more organized for everyone. Review collected by and hosted on G2.com.

I haven’t found any real downsides to Ruddr yet. The only parts that felt least helpful for me were the reporting and “my tasks” options, mainly because I haven’t used them. Other than that, everything I have used so far has been quite good. Review collected by and hosted on G2.com.

In our case, Ruddr is used mostly for time tracking, and it provides an easy, time-saving way to add hours instead of relying on manual entries. The best part for me is being able to copy last week’s time entries, which makes filling out the timesheet much faster. Ruddr’s professional services automation also works well, it sends automated reminders to complete timesheets, and the auto-submit automation is quite good too. It actually helped me once when I logged my hours but forgot to submit, Ruddr auto-submitted the timesheet for me. Review collected by and hosted on G2.com.

It’s a high-performance engine. Because it’s so deep and capable of handling complex, global operations, you can’t just “guess” your way through it on day one. It takes some real mental effort to get up to speed, and it definitely stretches your brain at first. Review collected by and hosted on G2.com.

AuraQuantic has been a real lifesaver for our university. We used to spend an exhausting amount of time chasing tuition fees and tracking down academic records, and it turned that manual headache into a live, breathing system that actually keeps up with us.

Solving the Chaos: It took our constant “where is that payment?” stress and replaced it with a real-time dashboard. Instead of scrambling for updates, we can see what’s happening as it happens, and it genuinely feels like the business can run itself.

Implementation & Integration: It’s like the “connective tissue” for our older campus systems. It plugged in smoothly and started bringing our data together in a way that made sense almost immediately.

The Daily Feel: We use it all the time. Once you get past the initial “brain-stretch” of learning the deeper features, it becomes second nature. It’s powerful, so it takes a bit to master, but that’s also because it respects how complex a university environment really is.

Support: Their team doesn’t feel like a “help desk”; they feel like partners who genuinely want us to succeed and who stay engaged when we need them.

The Bottom Line: It’s moved us from “hoping everything is okay” to actually seeing it happen live. It’s the peace of mind we didn’t realize we were missing. Review collected by and hosted on G2.com.

At this point, I don’t have any significant drawbacks to highlight. Any minor limitations encountered have been contextual or easily addressed through configuration or with the support of the VOGSY team, and none have had a meaningful impact on day-to-day usage. Review collected by and hosted on G2.com.

We switched from an internally implemented tool because the costs of maintaining and evolving it were becoming too high, and it was not possible to keep up with market changes effectively. Review collected by and hosted on G2.com.

The platform offers many advanced capabilities, which can make onboarding slower for new developers. While the form designer is powerful, very complex UI behavior sometimes requires custom scripting rather than pure configuration.

Some performance tuning options could be more visible in the admin interface. Review collected by and hosted on G2.com.

Emakin enables us to digitize and automate end-to-end business processes that previously required heavy custom development. We replaced manual approvals, email-driven workflows, and fragmented systems with centralized automated processes.

This resulted in:

-Faster process delivery

-Reduced maintenance effort

-Better auditability and compliance

-Easier integration between enterprise systems

Overall, it allowed our development team to focus on higher-value features instead of repetitive workflow coding. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about the product. Review collected by and hosted on G2.com.

Naverisk provides real time insights into the health of computer environments that we manage. The instant remote control allows us to solve problems quickly and efficiently resulting in consistently high levels of customer satisfaction. Review collected by and hosted on G2.com.

So far, I don’t have any dislikes about Bizagi, and I also haven’t run into any challenges or issues while using it. Review collected by and hosted on G2.com.

Bizagi’s process automation helps us visualize procedures clearly and understand them more easily. It also streamlines the way each sector’s operations are presented, making the overall workflow easier to follow and improving both efficiency and communication. In addition, the platform helps us build skills in business analysis, process design, and professional management, so it’s easier to apply what we know in practice and achieve our goals more effectively. Review collected by and hosted on G2.com.

Some advanced configurations and reporting options have a learning curve, and a few features could be more intuitive for first-time users. Review collected by and hosted on G2.com.

Rocketlane helps us manage customer onboarding by providing a structured workflow, a shared client portal, real-time visibility, and pre-built templates with defined stages, keeping everyone aligned and reducing onboarding delays. Review collected by and hosted on G2.com.

There’s a learning curve when it comes to customizing dashboards and process maps, but once our team got familiar with it, we realized how powerful and flexible the system truly is. Review collected by and hosted on G2.com.

Interfacing helped us address process inconsistencies and lack of documentation that came with our company’s rapid growth. It centralizes all of our operational data, creating one reliable source of truth for management and compliance teams. With automated workflows and clear accountability, we’ve significantly reduced operational risks and improved project delivery timelines. It’s also made onboarding new employees much easier since all procedures are clearly defined and accessible. Review collected by and hosted on G2.com.

The truth is that nothing, however, it "frustrates" me that it doesn't take the weight of what it really is and who it competes against: There is a need to enhance awareness, as many times the platform, its features, and capacity itself "fights" shoulder to shoulder with renowned SaaS like Salesforce, SAP, ServiceNow, and others. What I feel as a company offering CoTalker's services is that by not being on their radar, they simply opt for another solution, which always (and from my own experience) ends up being more costly, longer to implement, and with a high percentage or degree of dissatisfaction. Review collected by and hosted on G2.com.

Solve problems of business process automation, operation, flow development, information centralization, knowledge repository, internal and external management platform, in other cases of communication, user support, and ticket management, among others.

We could list the benefits on several pages and still run out of time, however, if I had to summarize the greatest benefit in just one, it is the adaptability of the platform to any requirement. It often happens that in a briefing meeting, opportunity, or problem, there is never a time when we don't use CoTalker (regardless of the core of the problem) as a basis for the solutions we want to deliver to that challenge, and that, coming from us, who are deeply embedded in the market, you will never find in another platform. Review collected by and hosted on G2.com.

Sometimes the refresh speed is low or going in buffering mode and some cases of missed notifications. Review collected by and hosted on G2.com.

Its implementation and configuration is quick and fast. We are getting MIS data very easily. Review collected by and hosted on G2.com.

Configuring portfolio rules and permissions can be fiddly at first, and some list views get dense when you have dozens of concurrent engagements. A couple of everyday actions take extra clicks, faster shortcuts or bulk actions would save time for a busy delivery desk. Review collected by and hosted on G2.com.

It replaces scattered trackers and manual reconciliations with a single operational workflow tying capacity, time, and billing together. That clarity reduces escalations, speeds invoicing, and improves throughput so we deliver more predictably and with fewer last minute resource changes. Review collected by and hosted on G2.com.

There are very few downsides overall. If I had to mention one, it would be that introducing any new process can present some challenges, mainly related to change management and those individuals who are more resistant to change. Review collected by and hosted on G2.com.

It's hard to know where to start, but one of the biggest advantages has been the resilience provided by one-person functions, especially since we can reassign flows as needed. This has been a huge benefit as it ensures that if someone is out sick, any workflows they were handling can be picked up seamlessly by another colleague. The consistency in how tasks are approached has also made a significant difference, reducing both time and frustration while improving our overall delivery. Multi-activity and multi-person workflows are now well tracked, with clear deadlines for actions and helpful nudges when needed. Training new or supporting staff has become much easier, as the clarity within the process flow leaves little room for steps to be forgotten, making the learning experience smoother for everyone involved. Review collected by and hosted on G2.com.

There is nothing major to dislike, but sometimes advanced workflow customization feels a bit limited. The first time setup also takes some time to understand properly. Apart from that, it works smoothly and does what it promises. Review collected by and hosted on G2.com.

Cflow is solving the problem of scattered approvals and untracked internal requests. Earlier many things were happening on emails and chats which caused delays and confusion. With Cflow, everything is structured and easy to track. It helped us improve coordination between teams, reduced follow ups, and made sure tasks are completed on time. This is really helpful for managing SEO and content related work where timelines matter a lot. Review collected by and hosted on G2.com.