Enterprise Automation Software

When I’m working on multiple tickets, it can be hard to tell whether other team members are already working on the same ticket. The system doesn’t indicate that a ticket is in progress, which can lead to confusion and mistakes when multiple people end up working on it at the same time. Review collected by and hosted on G2.com.

It makes it easy for me and the team to manage tickets quickly, especially compared with other ticketing systems that are harder to use and less user-friendly. When we’re working on tasks that involve multiple steps, we can quickly add a worksheet so we have a clear way to track and monitor what’s been completed in a listed format, helping ensure nothing gets missed. Review collected by and hosted on G2.com.

When something fails in the workflow, troubleshooting isn’t always straightforward. Error messages can be vague, and tracking down the exact step or data issue takes effort especially in larger flows. Also, flows can sometimes be slow or inconsistent, particularly with complex logic or multiple connectors. Delays in triggers (like email or SharePoint events) can impact time-sensitive processes. Review collected by and hosted on G2.com.

Microsoft Power Automate primarily addresses manual, repetitive, and disconnected work across systems. The main benefit is that it streamlines operations, reduces effort, and improves consistency in day-to-day tasks.

It helps eliminate repetitive manual work that shows up in many business processes, such as copying data, sending follow-ups, tracking approvals, or updating multiple systems. Power Automate can take over these repeated steps, reducing human effort and minimizing errors. As a result, I spend less time on operational tasks like manually tracking UAT updates, following up on Jira/GTM requests, or consolidating data.

Another advantage is that, instead of waiting for development resources, business users can build and adjust flows themselves. This gives me more control and flexibility to adapt processes quickly as requirements change, especially in project or UAT environments. Review collected by and hosted on G2.com.

The rollout could have been smoother, especially in the early stages. It would have been helpful to have employees tracking time sooner to identify potential issues earlier. The interface could also be more user-friendly in some areas, as there is quite a bit of back-and-forth clicking and some actions feel less intuitive than they should be. Additionally, some of the help videos are still based on the old UI, which makes it harder to follow along when trying to make changes in the current version. Review collected by and hosted on G2.com.

Time Tracking

Billing

Invoicing

Project Management Review collected by and hosted on G2.com.

The platform is powerful, but some areas still feel overly complex for simple administrative tasks. Certain menus and configuration sections take longer to navigate than they should, especially for newer technicians. Reporting can also require more manual refinement than expected to get clean output for management or customer-facing summaries. Performance and UI responsiveness occasionally feel inconsistent depending on the section being used. Review collected by and hosted on G2.com.

Autotask has helped reduce operational overlap between ticket handling, customer communication, and technician scheduling. Before standardizing around it, a lot of information lived in separate systems or depended too heavily on manual follow-up. Having contracts, ticket queues, escalation paths, and time tracking tied together has improved accountability and made it easier to manage response expectations across multiple clients. It has also helped us identify workflow bottlenecks earlier and maintain more consistent service delivery as workload increases. Review collected by and hosted on G2.com.

One area that can be improved is project visibility. Jotform Workflows is excellent for intake but limited when managing multiple projects with several people involved. I would like to see a dashboard or timeline view of the statuses of the intakes. I would also love to see more flexible communication features in the workflows. Some conversations still have to move to emails or chats instead of happening right within the workflow. Review collected by and hosted on G2.com.

I use Jotform Workflows to streamline communications at my church, centralizing requests in a single location, which helps track priorities and timelines. It's easy to set up, navigate, and notify specific groups, making adoption smooth for our team. Review collected by and hosted on G2.com.

It isn't a complaint as much as a reality. The cost of the software and the true value means you have to be willing to transform your organization. Old processes that have been around for decades likely will change when they aren't done on paper. Review collected by and hosted on G2.com.

During the sales process gather the top processes and the problems they solve. Then during implementation make your on-boarding plans lead to those goals - not the process.

Processes that are digital don't sit on someone's desk. They live in the system and the workflow can be managed toward an ideal state where anyone can see any task and where it is in the process. Review collected by and hosted on G2.com.

Removing the need to be in the same physical place; teleworking for sales staff is now a possibility.

Automation of processes that involve other organizations, government agencies, and courts. Review collected by and hosted on G2.com.

Rocketlane offers many customization options, which is useful in the long run, but it can feel overwhelming when you're first setting everything up. It took some time to understand how to structure templates and workflows in a way that matched our process.

I would also like to see improvements in the mobile experience and additional flexibility in custom reporting. The current reports are useful, but sometimes I want more filtering options when reviewing project performance. Review collected by and hosted on G2.com.

Before using Rocketlane, project information was often spread across spreadsheets, emails, meeting notes, and separate collaboration tools. This made it difficult to maintain visibility into project progress, track responsibilities, and ensure stakeholders had access to the latest information.

Rocketlane solved this by creating a centralized workspace where project plans, documentation, communication, resource tracking, and customer collaboration can be managed together. Now project updates, task ownership, milestones, and status information are available in a single location.

As a result, coordination has improved, project visibility is better, and less time is spent searching for information or following up manually. Automated workflows and integrated reporting have helped reduce administrative effort, while the customer-facing portal provides greater transparency throughout project execution. This has led to more consistent project delivery, better accountability, and improved overall efficiency Review collected by and hosted on G2.com.

At the moment, I find no inconvenience; the resolution of the issues is swift and efficient. Review collected by and hosted on G2.com.

I have the opportunity to work with AuraQuantic and I must say it is an exceptional experience. This company stands out in the development of BPM (Business Process Management) processes that truly transform the way organizations operate. From the first contact, the AuraQuantic team demonstrated a deep knowledge and commitment to continuous improvement. Additionally, the customer support is outstanding. They are always willing to help and offer customized solutions that fit our specific needs. The training and resources they provide are of high quality, which facilitates the implementation and use of their software. In summary, I recommend AuraQuantic to any company looking to improve its processes and increase its efficiency. Their innovative approach and dedication to the customer really make a difference. Review collected by and hosted on G2.com.

The platform has a learning curve, particularly for users without a technical background when building more advanced workflows.

Providing more ready-made templates (for common processes like expense, leave, approval flows) would significantly speed up adoption. Review collected by and hosted on G2.com.

Before Emakin, many of our processes were either manual or scattered across different systems.

Now, we manage a wide range of operations such as:

Demand and ticket processes

Expense and travel management

Document approval workflows

HR and training-related operations

in a centralized and structured way.

This has helped us:

Reduce manual workload

Increase process visibility

Improve tracking and reporting

Accelerate response times

Overall, it has significantly improved operational efficiency and coordination between teams. Review collected by and hosted on G2.com.

At this point, I don’t have any significant drawbacks to highlight. Any minor limitations encountered have been contextual or easily addressed through configuration or with the support of the VOGSY team, and none have had a meaningful impact on day-to-day usage. Review collected by and hosted on G2.com.

We switched from an internally implemented tool because the costs of maintaining and evolving it were becoming too high, and it was not possible to keep up with market changes effectively. Review collected by and hosted on G2.com.

1. Mobile app can be buggy

The app sometimes lags, crashes, or doesn't sync attendance properly. Clock-in/out glitches are a big complaint.2. Slow customer support

A lot of users say support takes time to respond, especially during payroll days when you need help fast.3. Limited customization

If your company has unique leave policies or complex payroll rules, Keka can feel rigid. Setting up custom workflows isn't always smooth.4. Reporting is basic

You get standard reports, but deep analytics or custom reports are limited unless you pay for higher plans.5. Pricing adds up

The base price looks good, but add-ons for performance, hiring, or extra users can make it expensive for small teams.So it's great for basic HR + payroll, but can get frustrating if you need lots of flexibility or fast support. Review collected by and hosted on G2.com.

Messy payroll

Before: HR spends hours calculating salary, taxes, deductions in Excel. Mistakes happen.

With Keka: Payroll runs automatically. Salary, TDS, PF get calculated in minutes. Less stress for HR, no salary delays for employees.Attendance confusion

Before: Manual registers or multiple apps to track who came in when. Hard to manage remote staff.

With Keka: Biometric + mobile clock-in, GPS tracking for remote work. Everything syncs to one dashboard.Leave chaos

Before: People email HR for leave, HR loses track, approvals get delayed.

With Keka: Employees apply in the app, manager approves with one tap. Leave balance updates automatically.Too many HR questions

Before: Employees keep asking HR for payslips, tax docs, company policies.

With Keka: Self-service portal. Employees download what they need themselves. HR gets fewer repetitive tasks. Review collected by and hosted on G2.com.

While Ruddr Professional Services Automation is generally easy to use, there are a few areas that could be improved. One limitation is the level of customization available in some parts of the platform. Organizations with complex workflows may find that certain configurations or custom reporting options are somewhat limited compared to more mature PSA too Review collected by and hosted on G2.com.

Our team primarily relies on Ruddr for time tracking, project management, and resource planning. It gives us clear visibility into team utilization, project timelines, and revenue forecasts, which helps ensure projects stay on budget and resources are used effectively. The built-in reporting and dashboards also make it easier to monitor key metrics such as billable hours, margins, and overall project profitability. Review collected by and hosted on G2.com.

The reporting feature in CMAP is cumbersome. Creating custom reports is quite difficult and requires a bit of poking around in the system AND help from support is required to fully understand and comprehend the custom reporting features. Review collected by and hosted on G2.com.

CMAP helps us monitor timekeeping and expenses associated with our projects. It performs very well when it comes to actively tracking project costs and revenues, and it also makes it easy to break work into tasks and deliverables. That, in turn, lets us segment budgets around those items in a clear, straightforward way. Review collected by and hosted on G2.com.

I haven’t run any issues so far. I use it every day and everything works smoothly. The learning function is really helpful features for business work and it helped me get up and running fastest, with no trouble using Bizagi. Review collected by and hosted on G2.com.

Bizagi allows you to simulate real business processes in a way thats straightforward to understand and easy to follow. It supports collaboration within technical teams while keeping the process flow clear and well orgainzed and it helps streamline and improve workflows acrosa different systems. Review collected by and hosted on G2.com.

I'm yet to encounter any drawbacks when using Quixy to build low-code applications. Review collected by and hosted on G2.com.

Quixy accelerates the process of application development hence reducing development time and efforts. Quixy enhances faster application deployment thus increasing deployment frequency. Review collected by and hosted on G2.com.

The truth is that nothing, however, it "frustrates" me that it doesn't take the weight of what it really is and who it competes against: There is a need to enhance awareness, as many times the platform, its features, and capacity itself "fights" shoulder to shoulder with renowned SaaS like Salesforce, SAP, ServiceNow, and others. What I feel as a company offering CoTalker's services is that by not being on their radar, they simply opt for another solution, which always (and from my own experience) ends up being more costly, longer to implement, and with a high percentage or degree of dissatisfaction. Review collected by and hosted on G2.com.

Solve problems of business process automation, operation, flow development, information centralization, knowledge repository, internal and external management platform, in other cases of communication, user support, and ticket management, among others.

We could list the benefits on several pages and still run out of time, however, if I had to summarize the greatest benefit in just one, it is the adaptability of the platform to any requirement. It often happens that in a briefing meeting, opportunity, or problem, there is never a time when we don't use CoTalker (regardless of the core of the problem) as a basis for the solutions we want to deliver to that challenge, and that, coming from us, who are deeply embedded in the market, you will never find in another platform. Review collected by and hosted on G2.com.

So far there's nothing major that I really don't like. If there is, maybe in the timesheet grid section where sometimes the option is changed to week, but the bug is that the time only lasts until Friday. So it's more about small things like it takes a little time to get used to all the features because the features are quite complete. But once you get used to it, it actually becomes an added value because everything is available on one platform. So it's not a deficiency, more of a learning curve at the beginning. Review collected by and hosted on G2.com.

PSOhub unites contracts, timesheets, billing, and project tracking in one platform. As a result, administration becomes more efficient, team collaboration increases, billing is more accurate, and productivity increases because the workflow is smoother without being complicated. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about the product. Review collected by and hosted on G2.com.

Naverisk provides real time insights into the health of computer environments that we manage. The instant remote control allows us to solve problems quickly and efficiently resulting in consistently high levels of customer satisfaction. Review collected by and hosted on G2.com.

- A lot of the material in the Learning Hub and help documentation is outdated. Trying to follow the steps is often guesswork as they no longer relate to the current system

- it seems that sharing ideas to the Idea Portal is of no use. There are many great ideas that seem to be simple fixes but have been sitting there for literal years.

- known defects within the system take a long time to be resolved

- invoice template editor isn't user friendly, also there is no ability to edit number of decimal places for percent complete Review collected by and hosted on G2.com.

Consolidation of multiple programs into one source

User friendly interface

Replacing archaic software Review collected by and hosted on G2.com.

The platform can feel a bit overwhelming at first, especially because it has so many features across CRM, project management, and resource planning. There’s definitely a learning curve, and it can take some time for new users to fully understand how everything connects. Review collected by and hosted on G2.com.

For me, the biggest benefit is having a clear, real-time view of projects, team workload, and budgets in one place. It improves efficiency, reduces back-and-forth between teams, and makes it much easier to manage both client expectations and internal delivery. Review collected by and hosted on G2.com.