Enterprise Automation Software

I still have a bit of an issue with the cost, but it can actually be worth it when you realise the hours you gain from all the automated workflows. Once you have the hang of it, it's pretty impressive. Review collected by and hosted on G2.com.

The AI Workflows feature enables the creation of advanced automations using logic, filters, and multi-step actions. For example, you can set up autonomous agents that react to specific triggers and carry out tasks—such as automatically sending an email with our price catalog and notifying me whenever a quote request form is submitted on our website. This has proven to be a significant time saver. Additionally, it's possible to build internal tools and dashboards without any coding, allowing for collaborative planning and visualization of automations. Most importantly, the platform offers secure and compliant automation, making it suitable for large teams. Review collected by and hosted on G2.com.

Nothing really stands out as a drawback for me. I mainly use BigTime to record my time and pull reports, and in that part of the product I haven't run into anything that slows me down. Review collected by and hosted on G2.com.

It keeps my time records accurate and easy to check as I go, so I'm not fi xing entries at the end of the month. It also gives management and accounting a direct view of what I've been working on, which keeps reporting simple. Being able to get to it from anywhere means my time actually gets logged when the work happens. Review collected by and hosted on G2.com.

The fact that the worksheets don't always attach to the type of ticket they belong to is a bit frustrating. I have to manually attach them with tickets like onboardings. It would be better if we could create a ticket type and have the worksheet applied directly to that type of ticket. Review collected by and hosted on G2.com.

I use Syncro to keep billing, devices, and service requests in order, handling billing by logged hours efficiently. It integrates well with tools like Domotz and Hudu, automating ticket creation and tracking client information precisely. Batch scripts save time, and AI tools aid in consistent documentation and analysis. Review collected by and hosted on G2.com.

This isn’t really a negative, but the AI isn’t quite up to par yet. That seems to be a common theme across nearly all vendors that include AI components. We’re still working to fine-tune how AI can best improve our workflows and customer experience, while also trying to balance the seemingly impossible task of forecasting costs accurately. I’m confident it will continue to mature and improve over time. Review collected by and hosted on G2.com.

Integrated Customer Billing is helping reduce the heavy burden of reconciling tools with contracts. For example, I have a customer with 100 workstations in the contract, but the RMM shows 115 devices. In the past, this always had to be investigated manually. Now I can sync those numbers directly to the contract items. This single use case alone has saved us a massive amount of man-hours. Review collected by and hosted on G2.com.

One challenge has been getting everyone to use CMap consistently. We still rely on other tools in parallel, so some information ends up spread across different systems. As a result, I don't think we're making full use of what CMap can do yet.

There is also a bit of a learning curve at the start, particularly for new users, but that becomes easier with use and training. Review collected by and hosted on G2.com.

CMap is helping us bring project information, resource planning, timesheets, and reporting into one place. It gives better visibility of who is working on what, helps identify workload issues, and makes project tracking easier.

For me personally, it has made it easier to record time against projects, track where effort is being spent, and understand resource allocation across the business without having to ask multiple people for updates. Review collected by and hosted on G2.com.

I don’t have any major issues with it, but there is a bit of a learning curve as workflows get more complex. Simple automations are easy to build; however, once you start adding multiple conditions, approvals, or integrations, it takes some time to understand how everything fits together.

When a flow fails, troubleshooting can also mean digging through the run history to pinpoint exactly where the problem occurred. It’s not especially difficult, but clearer error messages would make debugging faster and more straightforward.

Other than that, it’s been a reliable tool and has worked well for the automation scenarios I’ve explored so far. Review collected by and hosted on G2.com.

It helps cut down on repetitive manual work by automating tasks that would otherwise have to be done again and again. Rather than manually moving information between applications, sending routine notifications, or updating files, workflows can take care of those activities automatically.

From my perspective, it also creates opportunities to automate team processes such as approvals, reporting, and other day-to-day activities using tools that are already part of the Microsoft ecosystem. This saves time, reduces the chance of manual mistakes, and lets people focus on more valuable work instead of routine tasks.

The biggest benefit is that once a workflow is set up, it keeps running consistently without needing constant attention. That improves productivity and makes everyday work noticeably more efficient. Review collected by and hosted on G2.com.

at the moment I see that Ruddr meets all my expectations for the tasks i need it for. i don't see anything i don't like about this tool yet. Review collected by and hosted on G2.com.

Ruddr has helped me to have a good record of the important items of a project, such as time management, budget and how it has been spent in the course of the weeks assigned to a project. The automation tools offered by Ruddr has allowed me to have in a short time the results and metrics I need to know the health of a project. Also, getting to know the tool and onboarding has also been a good experience, it is easy to learn and use from the first day. Review collected by and hosted on G2.com.

Heads-up: This feedback is based on my hands-on navigation so far. I am still figuring out existing workarounds if they are available.

My primary challenge is with scheduling and data integration. I wanted a scheduled starting point that reads specific columns from an existing Jotform form to trigger conditional emails. However, the system does not let me select a form that is already tied to a form-started workflow. There should be a direct way to trigger scheduled actions based on existing submission data or connected Google Sheets columns.

Additionally, the Podo AI assistant struggled with these scheduling scenarios. It ran into multiple errors, had trouble generating the requested logic, and gave unclear troubleshooting instructions. The AI assistant needs deeper training on all integrations and conditional logic to prevent these hurdles. Because of this, I deleted my scheduled workflow for now.

Lastly, there is a disconnect between Jotform AI Agents and structural Jotform Workflows. I want an automated flow that triggers at the start of an AI chat. The agent could prompt structured, sequential screening questions before switching to a freestyle AI mode. Currently, keeping chat interactions organized within the main workflow logic is not seamless. Review collected by and hosted on G2.com.

Jotform Workflows solves the bottleneck of manual candidate tracking. Instead of manually reviewing every single profile and copying data over, the platform uses a submitted form as a direct starting point to route applicants through conditional gates.

The biggest benefit to my recruiting setup is the mobility it provides. Being able to trigger custom email alerts like my Interview Invite Email via simple mobile inbox approvals allows me to keep the hiring pipeline moving rapidly from anywhere. It ensures high-potential candidates do not slip through the cracks while I am away from my desk. Review collected by and hosted on G2.com.

At the moment, I find no inconvenience; the resolution of the issues is swift and efficient. Review collected by and hosted on G2.com.

I have the opportunity to work with AuraQuantic and I must say it is an exceptional experience. This company stands out in the development of BPM (Business Process Management) processes that truly transform the way organizations operate. From the first contact, the AuraQuantic team demonstrated a deep knowledge and commitment to continuous improvement. Additionally, the customer support is outstanding. They are always willing to help and offer customized solutions that fit our specific needs. The training and resources they provide are of high quality, which facilitates the implementation and use of their software. In summary, I recommend AuraQuantic to any company looking to improve its processes and increase its efficiency. Their innovative approach and dedication to the customer really make a difference. Review collected by and hosted on G2.com.

Deeper integrations and continued growth of the AI capabilities are the biggest opportunities for improvement. While Planhat integrates with many systems, there is still room to streamline data sharing and reduce manual effort between platforms. The AI functionality has improved significantly, but I would like to see tighter integration with tools such as Microsoft Copilot to automatically capture meeting insights, action items, and customer context without requiring additional manual steps. Review collected by and hosted on G2.com.

Planhat solves the challenge of having customer data, engagement history, health metrics, success plans, and action items spread across multiple systems. By bringing everything into a single platform, it gives our Customer Success, Sales, and Leadership teams a shared view of the customer and helps ensure everyone is working from the same information.

For me personally, the biggest benefit is efficiency and visibility. Planhat allows me to quickly understand account health, identify risks, track customer goals, and prepare for executive conversations without spending hours gathering information from different tools. It has also helped us scale our Customer Success program, operate more proactively, and make more data-driven decisions across a large customer portfolio. Review collected by and hosted on G2.com.

It isn't a complaint as much as a reality. The cost of the software and the true value means you have to be willing to transform your organization. Old processes that have been around for decades likely will change when they aren't done on paper. Review collected by and hosted on G2.com.

During the sales process gather the top processes and the problems they solve. Then during implementation make your on-boarding plans lead to those goals - not the process.

Processes that are digital don't sit on someone's desk. They live in the system and the workflow can be managed toward an ideal state where anyone can see any task and where it is in the process. Review collected by and hosted on G2.com.

Removing the need to be in the same physical place; teleworking for sales staff is now a possibility.

Automation of processes that involve other organizations, government agencies, and courts. Review collected by and hosted on G2.com.

The platform has a learning curve, particularly for users without a technical background when building more advanced workflows.

Providing more ready-made templates (for common processes like expense, leave, approval flows) would significantly speed up adoption. Review collected by and hosted on G2.com.

Before Emakin, many of our processes were either manual or scattered across different systems.

Now, we manage a wide range of operations such as:

Demand and ticket processes

Expense and travel management

Document approval workflows

HR and training-related operations

in a centralized and structured way.

This has helped us:

Reduce manual workload

Increase process visibility

Improve tracking and reporting

Accelerate response times

Overall, it has significantly improved operational efficiency and coordination between teams. Review collected by and hosted on G2.com.

Integration with Hubspot continues to be a challenge. Due to the use of custom objects in Hubspot, the base Kantata connector tool does not work well. There is a new Kantata connector with increased capabilities available, but it comes with an increased subscription cost and not something we have budgeted at this time, so stuck with an inferior integration for the near future. Review collected by and hosted on G2.com.

Kantata is solving our problem of visibility into project progress, team utilization, end-customer collaboration, and project financial tracking. Kantata allows us to see what work is upcoming and what staffing adjustments (hiring) are required to meet those demands. That benefits us by not overstaffing or understaffing, allowing us to optimize our costs while ensuring we can deliver for our end customers. In terms of project tracking, we can now track hours of effort executed against milestones and tasks within a project. This benefits us by providing data to take continuous improvement actions against. We can see what parts of the projects are taking longer than planned, where we may be getting stuck in our delivery process, and also what tasks/areas are taking way more effort than we had planned. Review collected by and hosted on G2.com.

At this point, I don’t have any significant drawbacks to highlight. Any minor limitations encountered have been contextual or easily addressed through configuration or with the support of the VOGSY team, and none have had a meaningful impact on day-to-day usage. Review collected by and hosted on G2.com.

We switched from an internally implemented tool because the costs of maintaining and evolving it were becoming too high, and it was not possible to keep up with market changes effectively. Review collected by and hosted on G2.com.

In the IT Asset Management section, I think it would be helpful to include more advanced asset-tracking features. Right now, the limited filtering and search options feel restrictive, and I also miss having customizable asset fields and more detailed reporting. Overall, these gaps make asset tracking and management more limiting than it needs to be. Review collected by and hosted on G2.com.

I use Keka for IT asset management and employee administration. It solves challenges by centralizing employee and asset info, eliminating spreadsheets, and making tracking easy. Its user-friendly interface and organized workflows save time and reduce manual entries. Review collected by and hosted on G2.com.

Sometimes the refresh speed is low or going in buffering mode and some cases of missed notifications. Review collected by and hosted on G2.com.

Its implementation and configuration is quick and fast. We are getting MIS data very easily. Review collected by and hosted on G2.com.

The truth is that nothing, however, it "frustrates" me that it doesn't take the weight of what it really is and who it competes against: There is a need to enhance awareness, as many times the platform, its features, and capacity itself "fights" shoulder to shoulder with renowned SaaS like Salesforce, SAP, ServiceNow, and others. What I feel as a company offering CoTalker's services is that by not being on their radar, they simply opt for another solution, which always (and from my own experience) ends up being more costly, longer to implement, and with a high percentage or degree of dissatisfaction. Review collected by and hosted on G2.com.

Solve problems of business process automation, operation, flow development, information centralization, knowledge repository, internal and external management platform, in other cases of communication, user support, and ticket management, among others.

We could list the benefits on several pages and still run out of time, however, if I had to summarize the greatest benefit in just one, it is the adaptability of the platform to any requirement. It often happens that in a briefing meeting, opportunity, or problem, there is never a time when we don't use CoTalker (regardless of the core of the problem) as a basis for the solutions we want to deliver to that challenge, and that, coming from us, who are deeply embedded in the market, you will never find in another platform. Review collected by and hosted on G2.com.

I think one area that could be improved is making timesheet entry even faster, with additional shortcuts or bulk editing options, especially for users who log similar hours every week. Review collected by and hosted on G2.com.

I use Rocketlane to log my weekly timesheets and track hours on different projects. The straightforward process helps me meet my weekly work hours while accurately distributing time across tasks. It organizes reporting, reduces missed entries, and provides visibility into project distribution. Review collected by and hosted on G2.com.

What I dislike about Magnetic is that it can sometimes feel too complicated and overwhelming, especially when you are trying to get something done quickly. There are quite a few steps and functions, and it can take time to navigate through everything.

I also feel that some of the reporting and information could be easier to access and interpret. At times, I have to go through several areas to get the information I need rather than having a simple overview.

Another frustration is that it can feel rigid in certain areas, where you have to work within the system rather than being able to customise it to the way our team works.

Overall, I think Magnetic is a powerful tool, but it could be simpler, more intuitive and more streamlined, particularly for people who use it every day and need to move quickly. Review collected by and hosted on G2.com.

Magnetic is solving the challenge of having to manage projects, resources, deadlines and budgets across different platforms. It gives me one central place to see what is happening across my projects and the team.

It also helps me manage workloads more effectively by giving me visibility of who is available, who is overloaded and where resources need to be moved. This makes it easier for me to plan ahead and allocate work.

Another benefit is having better visibility of project progress and costs. I can see where jobs are at and track time against projects, which helps me manage budgets and make better decisions. Review collected by and hosted on G2.com.

Documentation and learning curve: several users describe TimeXtender's documentation and knowledge base as unstructured and hard to search, and note that without completing the vendor's formal training, getting comfortable with concepts like RSD-files and more advanced transformations takes real time. This makes onboarding new team members slower than it needs to be.

Multi-developer collaboration and deployment: teams working on the same project report friction with version control and "code promotion" — everything in a development environment tends to need to move to production together, so you can't easily cherry-pick just the changes you want to release. Synchronization issues also crop up when multiple developers work in a project at the same time.

Coding assistance is thin: the built-in SQL editor lacks intellisense/autocomplete, and calling stored procedures or working with more advanced custom SQL scenarios isn't always clearly documented, so power users sometimes fall back to writing raw SQL outside the tool.

Error handling and stability on large datasets: some users note inconsistent or unclear error reporting when working with large data volumes, plus occasional reliability issues with features like external executables, which can make troubleshooting slower than expected.

Pace of feature rollout and roadmap visibility: a few of the newest capabilities (like full Microsoft Fabric integration and the new AI-driven "Xpilot Analytics" feature) are still in public/private preview rather than fully generally available, and some users would like clearer visibility into what's coming next and when. Review collected by and hosted on G2.com.

TimeXtender addresses several common data management challenges, particularly in the realm of business intelligence and analytics. Its solutions provide numerous advantages to both organizations and individuals:

Streamlining Data Integration: Challenge - Organizations frequently grapple with data originating from diverse sources, varying in formats and structural inconsistencies. This intricacy can complicate data integration, making it a labor-intensive and time-consuming process. Solution - TimeXtender simplifies data integration through automated ETL processes, facilitating connections to a multitude of data sources and harmonizing data into a uniform format for analysis. This streamlining not only saves time but also minimizes errors.

Simplified Data Model Development: Challenge - Crafting efficient data models that align with business requirements can be a daunting and time-intensive task, often demanding specialized skills. Solution - TimeXtender equips users with tools for expedited data model development, reducing the need for extensive expertise. This benefit translates to swifter access to insights and enhanced decision-making capabilities.

Enhanced Data Governance and Regulatory Compliance: Challenge - Ensuring data quality, safeguarding data security, and maintaining regulatory compliance are paramount, yet they can be intricate challenges to tackle. Solution - TimeXtender incorporates features dedicated to data governance and compliance, streamlining the process of preserving data quality, monitoring changes, and adhering to regulatory obligations. Review collected by and hosted on G2.com.