Projectworks Reviews & Product Details

Projectworks has been really helpful for managing our consulting projects because it fits well with the way our team works. It makes it easier to handle project planning, team workload, and finances all in one place. One thing I find very useful is the ability to see project profitability and forecast future revenue, which helps us plan ahead and manage budgets better. The resource heat map also helps quickly see if someone is overloaded with work or if someone has extra capacity. I also like how simple the time tracking and invoicing process is, especially the easy to use timesheet interface for the team. Since it is web based, we can access it from anywhere, which makes daily work more flexible. On top of that, their support team is very responsive and always helpful when we need assistance. Review collected by and hosted on G2.com.

One small thing I do not like is that when someone starts using Projectworks for the first time, it can take a little time to understand all the features. Since the platform handles projects, finances, and team planning together, new users may feel a bit confused at the beginning. People usually need some time to explore the system and get used to how everything works. But once the team becomes familiar with it, the platform becomes much easier to use in daily work. Review collected by and hosted on G2.com.

From a finance perspective, Projectworks brings budgeting, forecasting, invoicing, and time data into one consistent view. I can see how project spend, utilization, and revenue are tracking without chasing updates across teams. Forecasts are practical and easy to adjust, which helps when reviewing quarterly outlooks. Integration with accounting tools simplifies reconciliation and reduces errors. Review collected by and hosted on G2.com.

Some financial reports could be more customizable, especially for management or investor-style views. When data sets grow larger, navigation can feel busy, and a few common finance workflows take more steps than necessary. These are manageable issues, but refinement here would save time during reporting cycles. Review collected by and hosted on G2.com.

Projectworks brings resourcing, time tracking, forecasting, and invoicing into a single workflow, so I get accurate forecasts and clean month end numbers without stitching spreadsheets together. The resource views make it fast to spot who’s available for new work. Review collected by and hosted on G2.com.

Onboarding and initial configuration need attention to detail; it takes a little setup to make finances and billing flow exactly how you want. Some screens feel busy when running many client projects, and I’d like a few more built-in finance report templates. Review collected by and hosted on G2.com.

ProjectWorks was easy to implement and customer support has been friendly, prompt and very helpful.

It has been easy to use and has made a big difference in our ability to manage workflow and budgets more effectively across multiple projects and team members. Review collected by and hosted on G2.com.

We sync ProjectWorks with Xero. Leave, invoices, and payments can only be exported once. If any of these need to be edited in either platform after export, the same change then has to be manually updated in the other platform as well. It would be great to have a regular or on-demand sync between the two, so the data stays consistent automatically. Review collected by and hosted on G2.com.

I love Projectworks for its time tracking and invoicing capabilities. I can easily adjust time codes and assign blocks of time to invoices, as well as adjust billable hours and track budgets. I love that it is web-based and can be accessed anywhere on any device. The timesheet entry interface stands out as the most important feature because it simplifies the process for our staff, ensuring accurate invoicing. Review collected by and hosted on G2.com.

Resourcing is input intensive and not easy to keep up to date as day-to-day workloads change. As a New Zealand-based company, there's no concept of paid overtime or time off in lieu of overtime (TOIL) integrated into Projectworks, making it difficult to track and report this to Xero. We have to manually calculate TOIL and input this data into Xero. Additionally, the timesheet and time columns are in HH:MM format, but Xero and most other programs use decimal hours. It would be really helpful to have the ability to choose between HH:MM and decimal hours. Also, the ability to send overtime hours or TOIL hours to Xero is needed. I also don't like that the price is going up 17% and we just have to accept that and move on. I can see why it has gone up, I still think it is worth it, I'm still happy. But how many price hikes will I sustain and still be happy? I'm not sure. You should communicate and consult with your userbase for price-hikes well in excess of inflation. Review collected by and hosted on G2.com.

> Easy-to-use system with strong learning tools to support onboarding and getting started.

> Clear, intuitive layout that is easy to follow and not over-complicated.

> Financial tools are straightforward, with a simple and effective budget versus actuals view.

> Strong permission and access controls, allowing sensitive information (such as financial data) to be appropriately restricted.

> Support team is helpful and responsive throughout onboarding, without a hard-sell approach. Review collected by and hosted on G2.com.

> Could benefit from more advanced and flexible reporting.

> Greater ability to customise dashboards to suit specific business needs would be valuable.

> Additional CRM integrations, such as Go High Level, would improve workflow efficiency.

> Resource planning and resourcing tools can be difficult to use at times.

> Managing the utilisation target that is specific to our business - this is something i have to manually run. Review collected by and hosted on G2.com.

I value the predictive power of Projectworks the most, especially for revenue forecasting. It's a game changer because it lets our team see where the cash flow will land months in advance. The resourcing heat map is also great—it's my go-to feature because it lets me instantly spot if someone is burning out or if talent is sitting idle, enabling us to make immediate course corrections. Projectworks also turns resource management from a guessing game into a data-driven process. Review collected by and hosted on G2.com.

The custom reporting in Projectworks, while powerful, requires a learning curve. You almost need a data analysis mindset to use it for complex tasks. Also, the mobile app is really basic. It handles time entry fine but lacks project management controls and visibility needed for finances. I can't really use the mobile app when I'm away from my desk. Review collected by and hosted on G2.com.

I like being able to see our every month financial forecasts quickly and see how our team is being worked and how much time it takes to complete each task. Projectworks gives us an everyday summary of how the project is progressing and resource is being used, we use it to keep our team on track of critical issues. Review collected by and hosted on G2.com.

The tool is created for advanced users or people who work entirely on fin dept, so you need to use it like for an entire month to get the hang of it, learning curve is there so if you are not using it daily then definitely takes some time. Review collected by and hosted on G2.com.

My fav features are the timelines and reminders. The time tracking works well too and keep us on track of all the project deadlines. Reports and dashboard are visual which are especially useful when coordinating across different teams and easy to share with our partners. Review collected by and hosted on G2.com.

User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be near like on sidebar and advanced or less used features can be under the settings so it be easy for lite users. Review collected by and hosted on G2.com.

As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother.

What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions.

Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Review collected by and hosted on G2.com.

The platform take a bit to get your head around. There are a few basic operational aspects that without understanding do create some frustration. Once that is illuminated... all good. Review collected by and hosted on G2.com.