Lang.ai is an AI platform built for Support and Operations teams to drive efficiencies as they have rapidly scaled and outgrown support platform native functionality. Lang.ai allows non-technical teams to automate tedious processes like manually tagging, routing and prioritizing support tickets, setting it up via a drag & drop interface that helps you build custom tags in minutes, combining concepts that Lang.ai suggests from your past support tickets.
Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insigh
CallMiner Eureka is an end-to-end CX automation platform, combining AI-powered conversation intelligence with advanced automation and agent augmentation to improve customer experience and reduce operational costs
Modern e-billing and matter management software, backed by the best customer service you’ve ever experienced.
FieldRoutes helps pest control companies automate all aspects of their operations making them more efficient from the office to the field all while helping to grow their business. Their business management software and integrated marketing services deliver the data-driven insights to grow quickly, scale smartly and serve customers relentlessly.
Microsoft Publisher is a desktop publishing application designed to help users create professional-quality publications with ease. It offers a range of pre-designed templates and intuitive tools, enabling the creation of various materials such as brochures, newsletters, greeting cards, and more. With a focus on page layout and design, Publisher allows for precise control over text, images, and other elements, ensuring that the final product appears exactly as intended, whether in print, online,
With Spendbase you can optimize one of the main cost items — software expenses. For this mission, we develop some user-friendly tools: - Dynamic cost analysis - Virtual credit cards with custom limits - Subscriptions with duplicated features indicator - Unused subscriptions indicator As a result, our customers save hundreds of working hours and thousands of $$$ on manual work and unused subscription plans. Choose the way of smart spending with Spendbase!
Channel.me Cobrowsing is a remote support software designed to enhance customer service and sales interactions by enabling real-time, collaborative web browsing sessions between agents and clients. This tool allows support teams to view and interact with a customer's web browser without requiring any downloads or installations, facilitating immediate assistance and guidance through complex processes. Key Features and Functionality: - Co-Browsing: Agents can navigate web pages alongside custome
VELDRA is a compliance intelligence platform designed for professional services firms, including accounting, HR, and staffing agencies with 10 to 200 employees. It offers real-time monitoring of over 4,200 federal, state, and local regulatory feeds, providing instant alerts and AI-generated action checklists when regulations change. This proactive approach helps firms avoid costly penalties and ensures they remain compliant without the need for a dedicated compliance officer. Key Features and F
BrainStorm QuickHelp™ combines content expertise with an intelligent platform—all designed to transform the way users work with technology. Our highly personalized approach to change management gets users and their technology on the same team, preventing frustration, alleviating IT workloads, and helping organizations reach their goals.
Aklamio empowers the Refer-a-Friend, Member-Gets-Member, and Employee-Gets-Member campaigns of more than 3.000 brands, generating sales uplifts of 20 percent and more. Market leaders like PayPal, Vodafone, E.ON, REWE, Telefonica, El Pais, AXA and others are using Aklamio’s technology.
Sendpilot is a LinkedIn marketing automation software designed to help agencies, businesses, and other corporations contact, close, and convert more leads to customers.
River Cities is a customer loyalty software that allows users to increase the brand awareness among the customers by having a frequent buyer program. Provides accounting system for office machine dealers, supply sales, cartridge re-manufacturing.
Terminus Customer Care & Billing system (TERMINUSCCB) is a truly integrated billing and CRM system. It is developed for Next Generation Telecom/Utility Applications.
NexNow Custom Reports helps you pinpoint the metrics that will have the biggest impact on your business. Then we build you a tool- a report, dashboard, pivot table, or power gadget so you can measure and manage that data going forward.
HUAWEI SmartCare customer experience analytics solution offers Per Service Per User (PSPU) data analysis capabilities on the basis of correlating the data of the Business Support System (BSS) and the Operations Support System (OSS) in the telecom network. Based on the practice of customer lifecycle management, HUAWEI SmartCare helps to identify and rectify problems in operators' network and service processes, improve customer satisfaction and Network NPS, reduce churn, and discover new business
eAlicia Customer Experience is a business solution for the provision of services aimed at improving business processes for contact centers.
Apiko provides development services for a broad variety of industries. It delivers A-class applications for multiple industries and remove the barriers of time and location for service providers and consumers.
We work with progressive brands looking to leverage technology to transform their operations in areas like self-service, digital process automation and more. We provide consulting and engineering services in the area of process automation, self-service and web portals, online selling and order management and web application development.