--- title: FieldRoutes, a ServiceTitan company Reviews meta\_title: 'FieldRoutes, a ServiceTitan company Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 278 reviews by the users' company size, role or industry to find out how FieldRoutes, a ServiceTitan company works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 278 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # FieldRoutes, a ServiceTitan company Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by FieldRoutes, a ServiceTitan company but has limited features. Are you part of the FieldRoutes, a ServiceTitan company team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes™ Cloud-based, mobile solutions for field service operations. FieldRoutes is headquartered in McKinney, TX, and serves over 1,700 field service companies. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods. Acquire new customers and drive more sales with our integrated marketing services. Track, manage, and nurture prospects with powerful lead progression tools. Modernize your business and shave hours off your day with automation functionality that reduces time spent on the road, makes scheduling a snap, and automates tedious manual processes. Get paid faster and reduce delinquencies with automated follow-ups, an easy-to-use customer portal, and integrated payment solutions. Quickly view your true ROI with real-time numbers and interactive dashboards that help you make data-driven decisions that impact your business. And that’s just the beginning. FieldRoutes has everything you need, and then some, to help transform your business into a lean, mean, profit-generating machine. Our in-house, dedicated U.S. customer support team is available at no charge and ready to answer any question you may have. Our integration team is widely praised by our clients and does everything they can to make your transition to FieldRoutes as quick and painless as possible. We handle everything—from data conversions to training—to get you and your team up and running with no downtime and zero issues. And our pricing—like our software—is simple, straightforward, and above all, fair. Regardless of your immediate needs and long-term objectives, our entire team is here to support your efforts and help you get there. If you’re frustrated with your current solution or are looking for a way to achieve more, consider joining the growing number of field service companies that rely on FieldRoutes every day to provide the solutions needed to achieve the next level of success. * * * Seller [ServiceTitan](https://www.g2.com/sellers/servicetitan) Discussions [FieldRoutes, a ServiceTitan company Community](https://www.g2.com/products/fieldroutes-a-servicetitan-company/discuss) Languages Supported English Solution Type All-in-One Overview by Robert Taylor Show More ## Pricing Pricing provided by FieldRoutes, a ServiceTitan.... ### Starting Monthly Price Starting at $350.00 [ View More Pricing Information ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/pricing) ## Top-Rated Alternatives [ ![PestPac by WorkWave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PestPac by WorkWave") PestPac by WorkWave 4.1/5(132) ](https://www.g2.com/products/pestpac-by-workwave/reviews) [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![GorillaDesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GorillaDesk") GorillaDesk 4.8/5(43) ](https://www.g2.com/products/gorilladesk/reviews) [ View All Alternatives ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/competitors/alternatives) ## User Insights Average based on 278 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) JE Jesus E. Chief Operations Officer Small-Business (50 or fewer emp.) 10/7/2025 "Best CRM to scale" 5/5 What do you like best about FieldRoutes, a ServiceTitan company? i love their features and how easy it is to scale your operations with the onboard tools. Smart routing is a daily use as well as the option to see the technicians' stops on a simple map. The integration team was great and we were able to get onboarded quickly. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? Thier customer support is slow and sometimes unhelpful and learning to use the tools is unfortunately mostly on you, the training they do provide on it is sparse and they really only show you the basics. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? one stop simple solution for all our routing scheduling and billing Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AS Alex S. Area Manager Small-Business (50 or fewer emp.) 4/27/2023 "Meets our companies goals and values." 3/5 What do you like best about FieldRoutes, a ServiceTitan company? I appreciate that I can find most things I need and if I can't, a quick call to my account rep can usually solve it. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? Each time there is a fix for a bug, that fix typically creates another issue or bug to become present in the system, breaking reports and providing inaccurate data. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? It is solving our scheduling issues and inconsistent data issues we had with the previous system we used. Review collected by and hosted on G2.com. Show More 5/14/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite BS Brandon S. Mid-Market (51-1000 emp.) 7/25/2023 "Great CRM" 5/5 What do you like best about FieldRoutes, a ServiceTitan company? The Routing is amazing and I love how easily I can access all of my branches from my iPhone. Reporting is also very intuitive easy to follow. The service report is easy to fill out and very customizable Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? I don't care for the selling process on the iPhone I find it not very intuitive and difficult. I have used better selling platforms. I also don't care for its inability to let multiple users access one customers profile at a time Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? It's helped stream line our routing and make us more efficient. Field routes is constantly releasing new updates and staying ahead of what their customers are looking for. I also love the ability to text from the app Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 1/17/2024 "End user/Help Desk User" 4/5 What do you like best about FieldRoutes, a ServiceTitan company? It is a extremely easy CRM to understand and use. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? There are frequent issues that we run into when it comes to not being able to kick users out of cards when they forget to close them. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? Unified customer database Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jerrod L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerrod L.") JL Jerrod L. Service Manager Environmental Services Enterprise (\> 1000 emp.) 7/23/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Great tool to reach huge customer database" 4/5 What do you like best about FieldRoutes, a ServiceTitan company? I really like how readily available representatives are there to help you. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? I dislike that I’m unable to the log in on pestroutes before 6am on my mobile or laptop. Review collected by and hosted on G2.com. Recommendations to others considering FieldRoutes, a ServiceTitan company: Great tool with ease of access and easy to learn and operating system. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? It helps us to be able to be organized and efficient with our scheduling. Review collected by and hosted on G2.com. Show More 6/8/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 11/18/2021 "Pestroutes Review" 2/5 What do you like best about FieldRoutes, a ServiceTitan company? I like that it houses all of our customer's information. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? We have multiple offices across the US, and we must separate them for accounting purposes. Reporting is terrible. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? We aren't currently having any luck solving any problems. When we call customer support, I rarely get an answer that fixes the issue. Review collected by and hosted on G2.com. Show More 4/19/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ted F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ted F.") TF Ted F. Office Manager Small-Business (50 or fewer emp.) 7/15/2019 "Read the Fine Print" 3.5/5 What do you like best about FieldRoutes, a ServiceTitan company? This Company and Software could fulfill a need in the Pest Control Industry because there are advantages to the actual software when I compare it to the other companies in this market space. Servpro, Pestpac, Service Auto Pilot, Route Rite. The cost of the service is also a plus. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? Unable to group locations under a Bill to account allowing the Client the ability to have just one login to the portal. Email reminders have no way to know if they have been sent without talking to the client they were sent to. The routing module is not as easy to use and therefore takes more time for routing costing more on labor. The largest problem though is their lack of Communication especially after COVID restrictions. Emails are not answered and when they are it is more of a generic response. My personal experience with them compares to when I first started using PestPac in 2006. It is a good product but the ability to communicate effectively with their customer lacked especially on the West Coast as they were based on the East Coast. My hopes are that with some time and with the company recognizing their shortcomings when it comes to communication and correcting them, PestRoutes could really Compete in the market. My issue with PestRoutes is that when our Company made the decision to switch to PestPac and I sent in an email explaining our intentions to cancel and asking them what the process is. I had to send three emails over the period of 2 weeks to finally get a response and that response was not to explain the process as I asked but it only asked the reasons why. I was kind enough to take the time to tell them why and then I received an email that wanted me to elaborate. First of all I am not responsible for helping them fix their issues and second, I was in the process of changing over our system so as anyone knows this is a very time consuming process while still operating the business so I did not respond back other than to ask for confirmation of the cancellation. At that point I did not receive a response until I then sent another email 5 days later asking for confirmation at which time I still had not gotten an answer about the process other than what I was experiencing which was them dragging out the cancellation and then charging me another monthly fee and also allowing customers to still pay thru the Client Portal which I assumed(bad on me) they would not be able to. All of this to say that a simple response either by phone or email which explained how the cancellation Process works would have saved me from not just money spent but more importantly the time to continually try to confirm that my account was cancelled. I also would not be spending the time to write this review. Review collected by and hosted on G2.com. Recommendations to others considering FieldRoutes, a ServiceTitan company: I have worked with several software companies, workwave or pestPac, SAP, Route Rite, Servpro and this is the best value by far. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? Routing and scheduling. Also billing has been much improved since switching from Service Auto Pilot. Review collected by and hosted on G2.com. Show More 3/24/2021 Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/22/2021 "Pest routes Review" 1/5 What do you like best about FieldRoutes, a ServiceTitan company? Their software is functional for most small businesses Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? The API is not flexible and segmented in such a way that it makes writing applications that use the data in real time complex. Essentially it’s good for copying data. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? Automation of business processes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JK Justin K. Safety and Compliance manager Enterprise (\> 1000 emp.) 7/15/2019 "Ease of use is unbeatable " 5/5 What do you like best about FieldRoutes, a ServiceTitan company? How easy the platform is to use and that it is customize able. Pest routes makes it easy to access the information I need. I am able to track my applicators live, go back and review paperwork. Make changes to routes, customer accounts, billing, scheduling, reports, sales, etc. I am also able to manage all my interstate locations and organize my SP's into teams. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? That you cannot search the entirety of your pest routes for a customer without first selecting the branch. There was no training for me in pest routes so I am unfamiliar if there are more features that I haven't discovered that may be helpful. Review collected by and hosted on G2.com. Recommendations to others considering FieldRoutes, a ServiceTitan company: Whether you manage a large amount or small amount of employees you need pest routes! Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? We are more efficient in catching mistakes on our service slips. We are able to preform quality control from a distance and oversee the daily operations of our branches. Our customer leason team is able to go into pest routes and edit current routes and send messages to service professionals. We can also add notes to any account that are only available to certain individuals. Review collected by and hosted on G2.com. Show More Response from Derek Baker of FieldRoutes, a ServiceTitan... [Editedit](https://www.g2.com/survey_responses/fieldroutes-a-servicetitan-company-review-2768314/official_response/edit) Justin, Thank you for your feedback. As we continue to grow, our customer experience is very important to us. If you ever need assistance, please don't hesitate to call (404) 800-7378. Also, we are running a referral program with some awesome rewards. If you have anyone you'd like to refer, visit: https://info.pestroutes.com/customer-referral-program 7/17/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite SD Sabrina D. Office Manager Mid-Market (51-1000 emp.) 7/15/2019 "Making Work Life Easy" 5/5 What do you like best about FieldRoutes, a ServiceTitan company? I am new to the Pest Control industry and PestRoutes has been a breeze to learn! It's SO user-friendly and I feel like it all "makes sense". Everything you need is right where you need it and labeled in plain English. Learning a new industry is hard enough, but not having to struggle with the software has DEFINITELY made my life easier. Review collected by and hosted on G2.com. What do you dislike about FieldRoutes, a ServiceTitan company? The only downside I can think of is that I'd really like to be able to see the Appointment Notes somewhere together, like on the Notes screen. I know some of them are there, but it would be convenient to see the notes that I or the Salesman type in for the Tech. Review collected by and hosted on G2.com. Recommendations to others considering FieldRoutes, a ServiceTitan company: It couldn't get any easier or more specific to the industry. Review collected by and hosted on G2.com. What problems is FieldRoutes, a ServiceTitan company solving and how is that benefiting you? Being able to export customer lists straight from the Dashboard has been a tremendous help. I can clearly see where my problems are and fix them quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about FieldRoutes, a ServiceTitan company? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FieldRoutes, a ServiceTitan company ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/discussions/new) CO Chris O'Brien • Last activity over 6 years ago Intergate with QuickBooks 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/13453-intergate-with-quickbooks) ML Michael Langlois • Last activity over 6 years ago Could we please bring back custom work? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/13448-could-we-please-bring-back-custom-work) [ View all Discussions ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/discuss) ## Pricing Options Pricing provided by FieldRoutes, a ServiceTitan.... ### Starting Monthly Price Starting at $350.00 [ View More Pricing Information ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/pricing) FieldRoutes, a ServiceTitan company Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4da8f8341e73577717f885da2641cc03/pestpac-by-workwave.png "Product Avatar Image") PestPac by WorkWave 4.1/5(132) [ Compare Now ](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-pestpac-by-workwave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d416bc719042fd59e92288a3a7246575/gorilladesk.png "Product Avatar Image") GorillaDesk 4.8/5(43) [ Compare Now ](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-gorilladesk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(526) [ Compare Now ](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-jobber) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Pest Control](https://www.g2.com/categories/pest-control-software) ##### Explore More [What are the most trusted data de-identification tools by compliance and data governance managers in banking and healthcare?](https://www.g2.com/discussions/what-are-the-most-trusted-data-de-identification-tools-by-compliance-and-data-governance-managers-in-banking-and-healthcare)[Best Account-based Orchestration Platforms](https://www.g2.com/discussions/best-account-based-orchestration-platforms-what-s-worked-for-your-team)[What are the best auditing services platforms for financial services teams seeking workflow efficiency improvements?](https://www.g2.com/discussions/auditing-services-what-are-the-best-auditing-services-platforms-for-financial-services-teams-seeking-workflow-efficienc) [Which is the best CDP tool for app developers](https://www.g2.com/discussions/which-is-the-best-cdp-tool-for-app-developers)[best contact center quality assurance software](https://www.g2.com/discussions/what-s-the-best-contact-center-quality-assurance-software-that-you-ve-used-in-the-past)[Pros and Cons Details](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)