Products

BMC Helix Remedyforce is comprehensive IT service management that easily scales and adapts to the needs of mid-size companies. Built on Salesforce cloud, it allows you to seamlessly combine IT operations management (ITOM) and cognitive capabilities to ensure the business is efficient, compliant, and secure.

Cayzu allows you to manage all of your support requests from a single cloud portal. Integrates with Facebook, Twitter and more.

SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

Help Desk, Ticketing and Support Software

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

Run Total Support HelpDesk over your network or over the Internet. Your users can access by Windows Desktop PC (thin-client), MAC OS X, Linux, Ubuntu, iPhone, iPad, and Android tablet with GO-Global for Windows.

LBi HR HelpDesk is an innovative and comprehensive software solution for automated HR case management and call-tracking workflow management that puts the power in the hands of employees and decreases HR costs by reducing help calls by up to 75 percent.

Wavity’s Modern, Easy to Use, Maintain and Operate Help and Service Desk Solution can be used by Organizations of all sizes – whether you are using ad-hoc homegrown solutions or solutions from the big guys. This is made possible by our Zero Code Application Designer and wBots – our RPA (Robotic Powered Automation) tools. Our Analytics engine gives you actionable metrics - in real time - as defined by you! Our radical pricing model is guaranteed to reduce your SaaS spend.

Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

i-net HelpDesk is a comprehensive service management solution tailored for medium-sized enterprises, suitable for internal support, ITIL service desks, or as a ticketing system for external customer service. It is a fully web-based application that requires no additional software installation and is compatible with Windows, macOS, and Linux servers. The system is designed for quick and easy implementation without the need for on-site consulting or projects. Key Features and Functionality:

monday service is built for streamlining exceptional service delivery across the organization. Customize and scale your service operations with unmatched ease of use, no-code automations, and robust AI.

ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently. Key Features and Functionality: - Intelligent Reminders: Monitors Slack chan

Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

Supportbench is a cloud and web based technical and customer support ticketing system that help organizations to deliver next level support.

Business Automation and ConnectWise PSA (formerly ConnectWise Manage)

Think Help Desk is an all in one Ticketing solution software developed for department workflow.

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.