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Supportbench Services Inc.

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138 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2015

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Star Rating

128
10
0
0
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Supportbench Services Inc. Reviews

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Profile Name
Star Rating
128
10
0
0
0
AN
Anne N.
09/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Turning chaotic Instagram leads into organized luxury villa tours

Running social media for luxury properties means my Instagram DMs get completely flooded with serious buyers mixed in with casual window shoppers. Supportbench lets us pull those high-value inquiries directly into our main queue, so I can pass wealthy leads to our sales agents without having to copy and paste every single chat into an email.
RM
Radhika M.
09/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Building real SLA timers for travelers instead of relying on our sales CRM

We used to handle frantic luggage complaints in the exact same software we use to sell luxury tours, which was a massive mess. Supportbench lets us pull the client's booking history over while giving us a dedicated space to build strict SLA timers for people currently stranded on their trip.
CF
Callum F.
09/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Managing urgent property closings without losing casual buyer emails

Handling house viewings and urgent contract updates used to be a total mess in our old inbox. Supportbench lets us attach the specific property address right to the customer's ticket, so I never have to ask a frustrated buyer which listing they are actually talking about.

About

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HQ Location:
Vancouver, British Columbia

Social

@supportbench

What is Supportbench Services Inc.?

Supportbench is the #1 rated B B helpdesk software designed for growing support teams and businesses in need of more advanced and feature-rich tools. With a focus on delivering exceptional value, ease of use, and scalability, Supportbench has become the preferred choice for businesses looking to professionalize and grow their support teams. Supportbench can scale and grow with you with one pricing model with all the features. Businesses can run Supportbench with an affordable cost per agent and as your agent cost goes up, so does your license cost marginally so you don’t feel the pinch. It’s a true cloud model that gets everyone on the same playing field, just pay for what you use.​

Details

Year Founded
2015