Products

Prefixbox is an intelligent eCommerce site search provider for mid to large size enterprises. Their flexible, easy-to-integrate modules are data driven and continually learn from user behaviour. Their predictive Search Analytics platform serves as a base for their products that provide accurate search results.

Intercom Enterprises is a leading systems integrator based in Egypt, delivering comprehensive information technology solutions and services since 1992. With a mission to integrate business, people, and technology, Intercom offers a diverse portfolio that includes IT infrastructure, security, networking, smart building solutions, and industry-specific applications. The company serves various sectors such as banking, government, defense, telecommunications, oil and gas, and manufacturing, providin

CIS offers a comprehensive suite of communication services tailored to the needs of modern businesses. From unified communication and contact center solutions to SIP Trunking and managed services, CIS empowers organizations to optimize their communication infrastructure for enhanced efficiency and productivity.

Skyfii helps shopping centers, retailers, airports, universities, smart cities, and hospitality businesses understand and improve the customer experience. Skyfii IO is a suite of customer analytics and communications tools that's built specifically for the needs of businesses with physical venues.

Ec2Traffic compiles SIP-Trunk analytics at the network edge of Contact Center. It provides network clarity for CC to match business resources to real traffic trends and mitigate traffic anomalies quickly, thus elevating operation agility to new high.

Insight7 is an AI-powered customer research tool that helps product teams get insights 10x faster from customer feedback, saving hundreds of hours spent on manual analysis. Product teams can visualize themes, insights and sentiments from customer feedback in seconds and understand pain points, opportunities and know what to prioritize and build.

SecuriThings was built to secure IoT solutions from the cyber attacks targeting them. From seamless deployment to a managed Security Operation Center, the system was designed to be cost effective and suitable for small as well as the largest IoT solutions in the world

Pulse System is a gym management software program. It is everything you, as a gym owner, need to run the business side of the gym or fitness center. There is an in-depth scheduling function to track employees and trainers which is integrated with payroll and human resources applications.

With over 100 Pega implementations and migrations, Virtusa has built a stronger 'Pega Migration and Modernization to AWS' competency. The competency center has built tools tailored to help clients specifically to modernize the older version of Pega and migrate to AWS cloud.

Interlink Commerce (formerly Microliance Business Solutions) has been helping companies automate and improve processes for over 20 years. We have the experience and expertise to integrate your critical business processes. Whether your goals are sales growth, profitability, organization excellence, or just having more time to enjoy the simple things in life, Interlink has the EDI solution for you. Over the years, we have gained experience working with a number of highly configurable, industry-

CC Expertise Ltd is a specialized consultancy firm dedicated to enhancing contact center operations through advanced technology solutions. As a Genesys Technology Partner, the company offers tailored services that optimize platform efficiency and elevate customer satisfaction. Their comprehensive approach includes consultancy and professional services designed to help contact centers achieve and surpass service level expectations. By focusing on both technological advancements and agent producti

iManage Insight+ is a cloud-native knowledge search and management solution designed to help organizations efficiently discover and utilize their institutional knowledge. By enabling quick access to best practice work products such as templates, checklists, updates, and examples, Insight+ enhances productivity and collaboration among knowledge workers. Built within the iManage Cloud ecosystem, it ensures seamless integration, robust security, and compliance with organizational policies. Key Fea

Slingshot by WorkWave is a comprehensive 24/7 call center and lead response solution tailored for home service providers. It enables businesses to engage with customers across multiple communication channels—including phone, text, email, chat, and web leads—ensuring prompt and effective interactions at any time. By integrating with existing CRM systems, Slingshot's trained agents can qualify leads, close sales, and schedule appointments, helping companies convert more leads into loyal customers.

Lucidworks Fusion is the leading developer of search, discovery and analytics software based on Apache Lucene and Apache Solr technology.

Rahi Systems delivers solutions and services that maximize the performance, scalability and efficiency of today’s integrated environment. Our team has deep expertise in data center infrastructure, compute, storage, networking and security technologies, as well as end-user computing, A/V and cloud solutions.

Salesforce Consulting Services by VALiNTRY360 VALiNTRY360 is an award winning Salesforce Silver Partner since 2018 with certified consultants in Marketing, Sales, Service, Community, and Health Clouds as well as Salesforce Maps. Our industry expertise covers: Healthcare, Manufacturing, Consumer Products, High Tech, Private Equity, Call Centers, and more. Need an initial consultation, a quick fix, or a complete system migration? Our versatile experts have the experience you need. Want to brin

The Asset Guardian (TAG) is an intuitive and highly scalable enterprise asset management solution that helps organizations streamline maintenance processes, improve return on assets, optimize utilization of resources, and boost workforce productivity and safety.

Plexus enables teams to manage risk at speed, and reduce external spend while increasing client satisfaction and employee engagement.

SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management and Business Service Monitoring Solutions.