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Prefixbox Reviews & Product Details

Prefixbox delivers cutting-edge AI Search and AI Agent solutions for E-commerce retailers. Founded in 2014, Prefixbox has been supporting global enterprise clients across various industries, including Carrefour, Leroy Merlin, Bauhaus, and Rossmann. The Prefixbox AI Search & Filter Shopify app is the first among enterprise search providers to earn the prestigious 'Built for Shopify' status, signifying it meets Shopify’s highest quality standards. Prefixbox AI Agent takes personalization to the next level with technology users can talk to. It helps converting browsers into buyers with an own ChatGPT-like AI Agent. Prefixbox AI Search, AI Recommend and AI Navigation services further increase user engagement and conversion rates on E-commerce websites boosting sales and revenue. Prefixbox AI Search uses the latest search technology to understand meaning. By combining vector, large language models (LLMs) and GPT technology, it can extract the intent behind a general sentence in order to return relevant product results. Prefixbox AI Navigation's Related Products, Related Keywords and Related Categories modules increase engagement and help shoppers refine their search intent with just 1 click. Prefixbox AI Recommend inspires shoppers to explore your catalog with relevant recommendations that boost average order value. Prefixbox Insights can optimize your solution with insightful metrics, frequent A/B tests, and personalized search expert support.

Seller

Prefixbox

Discussions

Prefixbox Community

Languages Supported

Arabic, Belarusian, Bengali, Bulgarian, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian

Overview by

Soma Toth

Pricing

Pricing provided by Prefixbox.

Free Trial

Free

Prefixbox AI Search

Starting at $389.00

300000 API Requests Per Month

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Prefixbox Media

Prefixbox’s AI Search, AI Navigation, AI Recommend, and Insights & Experimentation solutions improve the shopping experience for increased conversion rate and revenue.

Prefixbox Demo - Prefixbox Vector Search

This cutting-edge technology can understand a broader range of search queries and return relevant results, even when there is no text-match between the search query and a product.

Prefixbox Demo - Prefixbox Merchandizing

Merchandizing allows retailers to override SERP results and Autocomplete suggestions, create banners and campaigns, and provide custom pathways to products you want to sell. Retailers can inform shoppers about sales periods, push or boost items in conjunction with brand deals, clear stock, and...

Prefixbox Demo - Prefixbox Presonalized Recommendations

Encourage shoppers to explore the catalog and discover items tailored to them.

Prefixbox Demo - Prefixbox Rich Autocomplete

Prefixbox’s Rich Autocomplete deciphers user intent and immediately offers search query, category, and product suggestions the second shoppers click into the search box. Autocomplete can be tailored to your industry and enhanced with customizable product tiles that include pricing, discounts, ad...

Prefixbox’s in-depth insights and advanced experimentation tools help you understand your shoppers’ search habits to optimize your store and increase conversion rate.

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UR

Verified User in Retail

Mid-Market (51-1000 emp.)

11/21/2023

"The search engine provides excellent results and high conversion rates, with exceptional support"

4/5

What do you like best about Prefixbox?

The search engine functions optimally and provides supplementary features that suggest suitable products, product categories, and other merchandising options in e-commerce. Additionally, the customer support is exceptional, and despite not participating in the implementation of the tool, the current support level indicates that the process was likely seamless. Review collected by and hosted on G2.com.

What do you dislike about Prefixbox?

From the user's perspective, the application design appears a little bit outdated and the UX could be improved, particularly in the analytical panel. Review collected by and hosted on G2.com.

What problems is Prefixbox solving and how is that benefiting you?

Prefixbox allowed us to implement an effective and customer-friendly search engine in our e-commerce without the need to engage a development team. Every day, it allows customers to quickly and easily find what they are looking for, and from the application user's perspective, it allows them to easily adjust and improve the operation of the search engine and analyze its results and effectiveness. Review collected by and hosted on G2.com.

ZF

Zoltan F.

Mid-Market (51-1000 emp.)

10/30/2023

"Happy and professional collaboration between Rossmann and Prefixbox"

5/5

What do you like best about Prefixbox?

My favorite thing about Prefixbox is how multi-faceted the solution is. We started with two of Prefixbox’s modules (Autocomplete and Related Searches), and after the early success, we implemented the entire solution.

We have developed a strong partnership and are open to test new features and solution they develop. This is an easy process with Prefixbox because they A/B test every new solution and regularly present the results to us, so deciding if we want to add a new feature is an easy, data-backed decision.

We also use their search to power our mobile app. It’s great to have one solution that solves all of our search problems across all platforms. Review collected by and hosted on G2.com.

What do you dislike about Prefixbox?

I couldn’t mention any problems with the software or the team. Review collected by and hosted on G2.com.

What problems is Prefixbox solving and how is that benefiting you?

When we first discovered Prefixbox, we were on the lookout for ideas on how to make our online store more shopper-friendly and assist our site’s visitors in finding the desired products as easily and quickly as possible. Prefixbox has proven to be an invaluable asset in our quest to eliminate false zero-result pages and suggest genuinely relevant products for our shoppers. By optimizing these touchpoints in the shopping journey, we have not only increased our sales but also ensured the satisfaction of our customers, both of which continuously lead us to substantial revenue growth.

We also use a form of Prefixbox Merchandizing (Brand Promotion) to help our brands get noticed by highlighting their offerings through banner ads at the top of the Search Engine Result Pages. One of our newly integrated tools from Prefixbox is the User Feedback Tool, which makes it easier for our customers to notify us about any issues they’re facing with product search on our site, eliminating the need for lengthy customer service sessions. Review collected by and hosted on G2.com.

UB

Verified User in Building Materials

Enterprise (> 1000 emp.)

9/11/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Innovative product, professional team"

5/5

What do you like best about Prefixbox?

We have been working together for 5+ years, and Prefixbox has always been a fantastic partner to come up with innovative, unconventional solutions for our search needs. They keep on delivering immediate and measurable results, they are exceptionally flexible and easy to work with. With their help we can provide our users with an excellent search experience, which is paramount for us. We are working closely together on continuously improving the solution with new, innovative features, and we consider them a lot more like a part of our team rather than just software providers. Review collected by and hosted on G2.com.

What do you dislike about Prefixbox?

The only thing I would dislike is if our competitors used their solution. But aside from the joke, there’s nothing I could change with our cooperation. The implementation had a few challenges, but only because they wanted to provide a solution that met our unique needs, and afterwards, the results spoke for themselves. I’m 100% sure that neither an off-the-shelf solution nor an in-house search team could come even close to the quality of the search engine Prefixbox provides us with. Review collected by and hosted on G2.com.