The Asset Guardian Reviews & Product Details

Meet The Asset Guardian (TAG) Mobi, an AI-powered EAM solution embedded in Microsoft Dynamics 365 Business Central, now enhanced with mobiMentor AI to help maintenance teams maximize wrench time. TAG Mobi helps teams manage assets, schedule maintenance, dispatch work orders, and complete field work from one mobile-ready platform. With IoT and SCADA integration, teams can turn asset signals into maintenance action by monitoring conditions, reducing alert noise, and triggering work orders when issues need attention. Key features include: • Asset Lifecycle Management: Extend equipment life • Preventive & Predictive Maintenance: Reduce failures and downtime • Work Order Management: Simplify dispatch, tracking, and completion • Reporting: View KPIs, costs, and performance • IoT Monitoring: Connect asset signals to alerts and work orders With AI-driven workflows and voice-enabled execution, TAG Mobi helps teams spend less time on admin work and more time maintaining critical assets.

Seller

The Asset Guardian

Discussions

The Asset Guardian Community

Languages Supported

English, French, Spanish, Chinese (Traditional)

Overview by

Rani Bahiou

Pricing

Pricing provided by The Asset Guardian.

CMMS

EAM

View More Pricing Information

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User Insights

Average based on 10 real user reviews.

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Cyrus B.

Maintenance Engineer

Small-Business (50 or fewer emp.)

4/23/2021

"TAG software package is user friendly for CMMS implementation"

4.5/5

What do you like best about The Asset Guardian?

The window organization is easy to navigate i.e., menus, sub-menus, ribbons, buttons, e.t.c. If you operate in Microsoft windows, then you are home when you come to use this software. TAG has flexibility in creating proper business process. Although, there is room for the software package to be improved and refined to meet minimum requirements in Asset Management practices. Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

In the final package, I would like TAG to have embedded universal reports for Maintenance Management KPIs. Coding is an area where the system can be improved to meet global expectations for Maintenance Managers using CMMS software. For example, in the Workforce menu, selecting sub-menus, e.g., Technician Codes where you choose the Supervisor position, should be updated accordingly to Supervisor. Also, improvements like including global roles e.g. Engineer as a Maintenance Manager in most cases is a qualified Engineer will expect to have proper titles in the package. Review collected by and hosted on G2.com.

What problems is The Asset Guardian solving and how is that benefiting you?

We are using the TAG CMMS system to guide, track and solve Equipment Downtime (Breakdowns), Reduce Maintenance Costs, and Improve Production Uptime. Once the maintenance package is pragmatically tailored, developed and implemented for a particular site, the business benefits are enormous. Great experience with NMC Zambia so far. If the business has similar operations in different geographical areas, you can easily replicate packages on those new sites without wasting a lot of time in developing and implementing new packages again in the system for new sites. Equipment Lists and Template List will do the job. Review collected by and hosted on G2.com.

Peter H.

Information Technology Manager

Mid-Market (51-1000 emp.)

6/14/2021

"Great Product for Dynamics NAV/BC Asset Maintenance!"

4.5/5

What do you like best about The Asset Guardian?

TAG offers full integration into Dynamics NAV/BC ERP system to streamline our maintenance processes. Having complete visibility into our maintenance processes between all teams at our company allows us to better serve our customers by ensuring our preventative maintenance is completed on time and to our high standards. Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

Due to TAG using the Dynamics NAV/BC user interface, the interface and system can sometimes be challenging to navigate. TAG has addressed this by offering web integrations to provide cleaner interfaces to end technicians. Review collected by and hosted on G2.com.

Recommendations to others considering The Asset Guardian:

If you are a Dynamics NAV/BC user and are looking for a CMMS to manage maintenance on your assets, there is no easier choice than TAG. Review collected by and hosted on G2.com.

What problems is The Asset Guardian solving and how is that benefiting you?

TAG solves our problem with tracking and documenting our maintenance and preventative maintenance activities. After implementing TAG, we no longer miss critical preventative maintenance on all of our critical assets. We also gain valuable insight to make the decisions necessary whether to repair or replace aging assets. Review collected by and hosted on G2.com.

Verified User in Plastics

Mid-Market (51-1000 emp.)

4/21/2021

"TAG- Great service and value"

5/5

What do you like best about The Asset Guardian?

The work order/preventive maintenance process has improved as a result of using TAG. The maintenance group has better visibility of their scheduled PM and status. The support to get up and running was great as the TAG representative had practical experience and could help guide out setup and which areas of the software would provide the greatest benefit. Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

I think the interface with the fixed assets could be a little more robust. However, this is partly because we setup NAV fixed assets first and TAG was added on at a later point so the structure of the data didn't take both needs into consideration. Review collected by and hosted on G2.com.

Recommendations to others considering The Asset Guardian:

Ask to discuss current references using your same software version. Review collected by and hosted on G2.com.

What problems is The Asset Guardian solving and how is that benefiting you?

We needed to have better visibility of resources assigned to do preventative maintenance and machines requiring preventative maintenance. This software allowed us to improve our scheduling process and reduce machine downtime. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

4/21/2021

"Maintenance as a service delivers innovation and value direct to customers"

4.5/5

What do you like best about The Asset Guardian?

Our back-office operation, field services, and customer visibility are streamlined. Maintenance work processes and asset management information is harnessed and for electrical industry experts to utilize. Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

Asset management solutions like TAG are typically targeted at facility managers. TAG with BC involves the entire organization, end to end. This is challenging for small organizations to implement and achieve all objectives quickly. Maybe tier-based versions with fewer features for less sophisticated deployments? Review collected by and hosted on G2.com.

What problems is The Asset Guardian solving and how is that benefiting you?

We were the typical silo organization. The goal was maintenance as a service and expanding our electrical testing and using all the data to enhance our offerings. Added eGalvanic electrical test forms platform integrated with TAG. Maintenance as a service. Unite Electrical Experts with field collected data and work orders/procedures add asset management plus IOT, meter monitoring and health index and our business transformed. Review collected by and hosted on G2.com.

Verified User in Chemicals

Enterprise (> 1000 emp.)

5/10/2021

"Good professional product which fits with Business Central"

4.5/5

What do you like best about The Asset Guardian?

The product supports at chosen level, the business requirements we have. Its interface has the look and feel of Business Central and so the users can easily adapt to using the system when jumping from the ERP and TAG. There is a good knowledge about our industry within the system, which makes it possible to use initially out of the box. You can use the basic system and more complex versions and these are also beneficial within our business. Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

Immature support globally, but for our region support is now being set up. We are a business which requires strong IT controls, we hope to see that improve. Review collected by and hosted on G2.com.

Recommendations to others considering The Asset Guardian:

Get well acquainted with the business and understand functions and support well, explain the outcome to the consultant. We have been very pleased with this approach. Review collected by and hosted on G2.com.

What problems is The Asset Guardian solving and how is that benefiting you?

Ease of use on different platforms. Well integrated into Business Central. We did not have a supported version of a CMMS system and we found this was the best fit for our business. Review collected by and hosted on G2.com.

Aaron A.

Small-Business (50 or fewer emp.)

5/13/2021

"TAG usage and data"

3/5

What do you like best about The Asset Guardian?

I like that it is easy with all the drop downs when creating work orders Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

I am unable to pull KPI graphs out of TAG. Also, when trying to pull a backlog report in Excell it does not seem to really separate all the fields in individual cells Scheduling is difficult Review collected by and hosted on G2.com.

Julia S.

Process Improvement

Mid-Market (51-1000 emp.)

4/21/2021

"Great Product"

5/5

What do you like best about The Asset Guardian?

The ease of making work orders and finding past info from machine centers Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

There is nothing that I dislike about TAG Review collected by and hosted on G2.com.

Damian O.

Head Of Technical Department

Small-Business (50 or fewer emp.)

4/28/2021

"We have been using TAG for 3 years and have been pleased with it."

4/5

What do you like best about The Asset Guardian?

Well Compatibility with Microsoft Dynamics NAV Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

TAG Web seems to be not user friendly, however TAG Portal improve it. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

4/28/2021

"Great tool for MS Dynamics NAV"

5/5

What do you like best about The Asset Guardian?

Fully integration in NAV. This is complete solution that does have tons of features. Can help automate maintenance and track expenses. Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

Nothing. Easy to use and seamless transition from one module to another within NAV. Review collected by and hosted on G2.com.