Products

Instant answers for any question. Create an AI that knows about your company knowledge and can instantly answer any question. Add it to your Slack or Teams, help desk, or website. Train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. It takes 1 click to set up, and is fully private. Team chat: eesel can automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Helpdesk: eesel can automatic

TxHelpDesk is an advanced ticketing module that helps enterprises to manage their customer’s queries in real time by distributing incoming emails based on the live status of logged-in users assigned to handle support queries. In order to enable real-time interaction with customers for information gathering, Chat, Voice, Email, and Social Media channels are embedded in a Unified User Interface. Using TxHelpDesk, enterprises can implement an automated and seamless business process that requires

ACANOTION help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services.

We are also workflow management experts ready to help you leverage Google Cloud services by migrating & integrating your existing systems.

When your end users need help, you want to be absolutely sure they get it. With Netfor, you can count on 24/7/365 availability from extensively trained teams and superior technology providing multi-channel contact options and more. Our proprietary knowledge management system is also key to our 92+% first call resolution rate.

Teckinfo’s ActivDesk Help Desk Software is designed to help businesses deliver fast, consistent, and high-quality customer support in today’s experience-driven environment. As customer expectations continue to rise, organizations need a solution that ensures prompt responses, well-informed service desk agents, and faster resolution of issues. ActivDesk brings these critical service elements together on a unified, intelligent, and AI-enabled platform that empowers support teams to perform at thei

CallHelpDesk helps you find verified customer care phone numbers for airlines, banks, e-commerce, tech, and more so you can skip long IVRs and connect with real support faster.

NITRO Help Desk by Crow Canyon Software is a unified IT and HR ticketing platform built natively for Microsoft 365, Teams, and SharePoint. Native Teams integration allows users to submit and manage tickets directly within Teams. The platform also offers omnichannel support, auto-routing, optional AI, and flat-rate pricing.

eFACiLiTY works together with your business to provide a complete perspective on facilities operation by bringing together space, people, assets and maintenance into a single system.

Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta.

Dovetail combines HR Case Management, Knowledge Management, an Employee Portal and powerful Reporting capabilities to enable HR to seamlessly manage, document, and report on every employee interaction with HR, centralized into one globally-accessible HR Help Desk.

Workday HCM helps customers master the transition to a new era of work, reinventing work, unlocking engagement and executing for growth with a secure foundation. It's a comprehensive, global HR suite, including core HR, talent, and benefits, all designed to help companies transition with confidence. Workday HCM is adaptable, flexible, scalable, and global, and includes Workday Skills Cloud for data-driven talent strategies. Workday AI, embedded within the Workday architecture and leveraging 600B

On-site or hosted CRM software with fully integrated E-mail Marketing and Lead Management

Help desk management and customer support.

SP Customer Service is a next generation business-to-business SharePoint customer service template that is part of a Digital Workplace. Track and manage support issues with a robust Helpdesk system. Drive customer self-service with a knowledge base, documents, forum, announcements, and more, available on the Customer Portal. Manage customers, products, and services throughout the customer life cycle. Measure success with Power BI Dashboards.