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Sierra ODC

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4.5 out of 5 stars
15 reviews
  • 3 profiles
  • 15 categories
Average star rating
4.5
Serving customers since
1998
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eFACiLiTY

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eFACiLiTY® Helpdesk and Knowledgebase System

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eFACiLiTY® Helpdesk and Knowledgebase system simplifies service request management by centralizing all configurable details into a unified solution. Our comprehensive helpdesk platform ensures seamless and convenient resolution of support requests for your team. With this system, you can easily track the complete history of actions, events, follow-ups, message exchanges, response times, and user feedback. This valuable information enables analysis and improvement of the helpdesk and calls resolution functions, facilitating better service delivery and customer satisfaction.

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Star Rating

11
3
1
0
0

Sierra ODC Reviews

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Profile Name
Star Rating
11
3
1
0
0
Verified User in Media Production
UM
Verified User in Media Production
11/16/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined Facility Operations

|eFACiLiTY
Simplicity in managing facilities through easy to implement,use and operate tool. Features security and robust integrations capabilities.
Boris M. A.
BA
Boris M. A.
CTO at connectaidbox
03/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

All in one solution

|eFACiLiTY
eFACiLiTY improves overall operational efficiency, takes care of day-to-day routine activities and enables the team members to focus on other essential tasks.
Verified User in Financial Services
UF
Verified User in Financial Services
02/05/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Enhancing operational strategies through centralized facility management

|eFACiLiTY
User-friendly interface and accessibility by all stakeholders (facility managers, staff, and partners) with the effectiveness of accommodating a growing number of users. Ease of connectivity with other business tools bringing seamless workflow. Flexibility and mobile accessibility providing information access to managers even on the go. Perfect compliance with industrial regulations monitoring.

About

Contact

HQ Location:
Coimbatore, Tamil Nadu

Social

@sierratecdotcom

What is Sierra ODC?

Sierra ODC is a software company recognized for its innovative and sustainable technology solutions. Emphasizing efficiency and customization, Sierra ODC offers a range of products and services designed to enhance business performance across various industries. Their offerings include comprehensive enterprise solutions, cloud services, IoT applications, and mobile app development, tailored to meet the specific needs of each client.With a commitment to quality and customer satisfaction, Sierra ODC leverages emerging technologies and a methodical approach to problem-solving, ensuring reliable and cost-effective outcomes. The company, well-known for its environmental consciousness, also prioritizes sustainability in its development practices.

Details

Year Founded
1998