Crow Canyon Software
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Customer Support for SharePoint is an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web.
With Request Manager you can manage and track requests across a departement or an entire organization.
AMS for SharePoint is a fixed asset management software that gets a spectrum view of users assets with reporting capabilities. It automates tasks, such as recurring maintenance orders, or that can be manually generated one-off tasks.
NITRO Studio by Crow Canyon Software is a no-code/low-code business process automation platform built natively for Microsoft 365, Teams, and SharePoint. It enables organizations to design custom forms, automate workflows, and build powerful applications with minimal to no code. The WYSIWYG Forms Designer with drag-and-drop controls creates dynamic, responsive forms with conditional logic. The Visual Workflow Designer builds workflows with triggers, timers, and branching logic. Native Teams integration allows users to submit and manage requests without leaving Teams. A self-service portal, real-time dashboards, advanced approvals, and Email Manager are included. Optional NITRO Copilot AI helps classify requests, summarize conversations, and respond faster. All data stays within your Microsoft 365 tenant, ensuring control over data residency and compliance. Deployment options include SharePoint On-Premises including connected and air-gapped environments, SharePoint Online including commercial and customer-hosted Azure GCC and GCC High. Flat-rate licensing with no per-user fees.
NITRO Help Desk by Crow Canyon Software is a unified IT and HR ticketing platform built natively for Microsoft 365, Teams, and SharePoint. Native Teams integration allows users to submit and manage tickets directly within Teams. The platform also offers omnichannel support, auto-routing, optional AI, and flat-rate pricing.
Crow Canyon Software Reviews
Raheel E.
Monitor their progress and get notified.
Verified User in Financial Services
Great knowledge base tool!
Beverly H.
SharePoint Analyst at South State BankWorks as expected and a lot of great features
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What is Crow Canyon Software?
Crow Canyon Software is a Microsoft Preferred Partner with over 27 years of expertise in business process automation, specializing in solutions built natively for Microsoft 365, Teams, and SharePoint. By building on existing Microsoft infrastructure, Crow Canyon keeps solutions simple, cost-effective, and free of added complexity. Its product portfolio is built on NITRO Studio, a no-code/low-code business process automation platform that powers all of Crow Canyon's applications, including IT and HR help desks, service desk, asset management, purchase requests, and request management. Crow Canyon's solutions serve government, healthcare, education, banking, manufacturing, and non-profit organizations, with products in use at over 5,000 organizations worldwide, helping teams streamline operations, automate workflows, and improve productivity.