Crow Canyon Software
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Customer Support for SharePoint is an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web.
With Request Manager you can manage and track requests across a departement or an entire organization.
AMS for SharePoint is a fixed asset management software that gets a spectrum view of users assets with reporting capabilities. It automates tasks, such as recurring maintenance orders, or that can be manually generated one-off tasks.
NITRO Studio by Crow Canyon Software is a no-code/low-code business process automation platform built natively for Microsoft 365, Teams, and SharePoint. It enables organizations to design custom forms, automate workflows, and build powerful applications with minimal to no code. The WYSIWYG Forms Designer with drag-and-drop controls creates dynamic, responsive forms with conditional logic. The Visual Workflow Designer builds workflows with triggers, timers, and branching logic. Native Teams integration allows users to submit and manage requests without leaving Teams. A self-service portal, real-time dashboards, advanced approvals, and Email Manager are included. Optional NITRO Copilot AI helps classify requests, summarize conversations, and respond faster. All data stays within your Microsoft 365 tenant, ensuring control over data residency and compliance. Deployment options include SharePoint On-Premises including connected and air-gapped environments, SharePoint Online including commercial and customer-hosted Azure GCC and GCC High. Flat-rate licensing with no per-user fees.
NITRO Help Desk by Crow Canyon Software is a unified IT and HR ticketing platform built natively for Microsoft 365, Teams, and SharePoint. Native Teams integration allows users to submit and manage tickets directly within Teams. The platform also offers omnichannel support, auto-routing, optional AI, and flat-rate pricing.
Crow Canyon Software Reviews
Raheel E.
Monitor their progress and get notified.
Verified User in Financial Services
Great knowledge base tool!
Beverly H.
SharePoint Analyst at South State BankWorks as expected and a lot of great features
About
What is Crow Canyon Software?
Crow Canyon Systems, located online at http://www.crowcanyon.com, specializes in providing powerful and efficient business process automation solutions designed to enhance the functionality and performance of Microsoft SharePoint and Office 365 environments. Their software solutions focus on transforming the way organizations handle their internal workflows, helpdesk, and customer support operations. Crow Canyon's applications are crafted to be highly customizable and scalable, meeting the diverse requirements of businesses ranging from small enterprises to large corporations. Their tools aim to streamline operations, increase productivity, and improve service delivery through automation and optimized process management.