Zeffy Reviews & Product Details

Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise.

Seller

Zeffy

Discussions

Zeffy Community

Languages Supported

English, French

Solution Type

Best-of-Breed

Overview by

Lola Olczyk

Used by Dell NetWorker and 2 others

Beta

Pricing

Pricing provided by Zeffy.

100% free - always!

Free

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Zeffy Integrations

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G2 reviews are authentic and verified.

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Mark O.

Executive Director

Small-Business (50 or fewer emp.)

9/28/2026

"A Winning Tool for Non-profits"

5/5

What do you like best about Zeffy?

Zeffy offers an all-in-one solution for some of non-profits most pressing needs: online donations, event registration, email communication, membership plans, auctions, raffles, peer-to-peer and online fundraising. And the amazing part: it's free to use! Set up is easy, you can add multiple users, and if you ever get stuck on something, the tutorials and the chat support are exceptional. Highly recommend to any and all non-profits. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

In order to make the app free for non-profits, Zeffy asks for an optional donation to cover their costs. Their suggested donation percentages are quite high so it can be quite a shock for customers. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

The ability to add multiple users solves the problem that a number of organizations deal with - turnover. Many apps just allow one user, so when that person steps aside, it's a challenge switching to another person. Also, for the app to be free is a huge benefit for non-profits who typically struggle with tight budgets. Review collected by and hosted on G2.com.

Stefanie P.

Small-Business (50 or fewer emp.)

9/28/2026

"I recommend Zeffy to all nonprofit arts organizations!"

5/5

What do you like best about Zeffy?

Since joining Zeffy, we have saved so much money in processing fees which creates a much more sustainable model for our organization. I appreciate that it is constantly evolving and recently started implementing CRM capabilities into its offerings. Franc even set up a call with us to go over the features and answer our questions. After using a number of different programs for ticketing, newsletter, and donor database data it is great to have it all integrated into one platform. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Prior to these recent updates there were some elements that were fairly limiting, but now many of those issues have been mitigated. The one thing I have noticed recently is with ticketing for a multi-day event being a little complex to set up, especially if we have different tiers and discounts. We usually find a way to work around it, but I'd be open to discussing a cleaner way to use that feature. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you Stefanie! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and processing costs disappearing from your budget is exactly what makes a fundraising model sustainable rather than merely cheaper.

It is good to hear the recent updates closed some of the earlier gaps. On the ticketing issue you have noticed since, that is worth sending to support with the specific event, since they can look at the settings on your campaign directly. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap.

Two parts of Zeffy you may not have opened yet. Auctions run real time bidding with outbid notifications, no bidder account required, and manual entry for cash or offline bids, with payment collected from winners automatically once bidding closes. Donor Mail sends personalized thank you letters and appeals as physical mail from your dashboard, with printing and mailing handled for you.

Glad Zeffy is working for you and your organization.

Pat G.

Small-Business (50 or fewer emp.)

9/28/2026

"A non-profit start-up's best friend"

5/5

What do you like best about Zeffy?

As a small nonprofit startup, Zeffy has been a big part of our launch. We've utilized the system to help us grow our organization outside of the standard within our industry. The ability to tell our supporters that we're able to take debit card or credit card right there by tapping our phones has made us far easier for folks to work with and become a preferred partner. The available reporting on the phone makes it that much easier as the president of the organization to be able to track where our dollars are coming from, where they're going, and also monitor our participants. As a small nonprofit, for some folks, the ability to register without paying a fee is a big selling point. For others feeling more generous, they go ahead and they donate the fee to help offset those who can't afford it. We've been raving about Zeffy to all similar organizations we've encountered and plan on helping other fraternal organizations set it up as well. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only thing I'd love to be able to do is that if I track a cash sale in Zeffy to be able to record the name of the person on the sale Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you Pat! Zeffy is a 100% free fundraising platform for nonprofits, and for a startup organization, a platform that costs nothing while you grow is usually what makes the first year viable at all.

On recording the buyer's name against a cash sale you track in Zeffy, that is genuinely helpful feedback and a precise request. It is worth asking support what your campaign type allows today, since offline entries differ between campaigns, and the underlying request goes directly into building the roadmap.

Glad Zeffy is working for you and your organization.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/14/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Experience With Zeffy!"

4/5

What do you like best about Zeffy?

The platform is user-friendly, intuitive, and makes managing registrations, events, and payments so much easier. Everything is well organized, which saves time and makes the whole process smooth and stress-free. I especially appreciate Zeffy’s commitment to supporting nonprofits and helping them make the most of their resources. It’s a reliable and practical tool that truly makes a difference for community organizations. I would definitely recommend it to anyone looking for a simple and effective way to manage their fundraising and events! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Sometimes, it can be difficult to find certain features, such as the option to export client information. Making these options easier to locate would improve the overall user experience. Review collected by and hosted on G2.com.

Naomi C.

Small-Business (50 or fewer emp.)

10/9/2026

"Excellent - Nonprofit Miracle"

5/5

What do you like best about Zeffy?

We absolutely love Zeffy! The platform is incredibly user-friendly, making it easy to create fundraisers, manage registrations, and collect payments. As a small private school, we appreciate having access to such a powerful tool without the added expense of platform fees. Zeffy has simplified our fundraising efforts and saved us valuable time and resources. I highly recommend it to any nonprofit organization! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Zeffy is a wonderful platform. There hasn't been anything I haven't liked. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Zeffy solves many of the challenges nonprofits face with fundraising, event registration, and payment processing. As a small private school, we need affordable, efficient ways to collect payments and manage fundraising efforts without losing valuable donations to processing fees. Zeffy provides an easy-to-use, centralized platform that saves our staff time, simplifies the process for families, and allows more of the money we raise to directly support our students and programs. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for such a generous review! Zeffy is a 100% free fundraising platform for nonprofits, and a small private school gets the same fundraising, registration and payment tools as a large institution without a platform fee attached to any of it.

Since you mentioned registrations, one detail worth knowing: every registration creates or updates a contact automatically and sends a receipt, so the family list you need for next year builds itself while the current campaign runs.

Two parts of Zeffy worth a look. Auctions run real time bidding with outbid notifications, no bidder account required, and manual entry for cash bids, which fits a school gala particularly well. Donor Mail sends personalized thank you letters and appeals as physical mail from your dashboard, with printing and mailing handled for you, which is a natural way to thank families after an event.

Glad Zeffy is working for you and your organization.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/26/2026

"Free & Simple: Zeffy Has Saved us $1,843 in 4 years"

3.5/5

What do you like best about Zeffy?

Zeffy is free to use and it's fairly simple but still lots of options for customizing. The fact that it's simple and free has kept us from venturing to other platforms. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Zeffy does not integrate with any other platforms (like Brevo and Odoo, for example) so we rely heavily on Zapier to do automations like reconciling payouts to individual donors and so on. I think Zeffy could grow a lot more if it leaned into the automations space.

There is also a strict payout timeline of a week at minimum. I wish there was an option to maybe pay a fee to do a same-day transfer but there isn't.

I also wish there was a way to upload campaign information as an xlsx file instead of having to manually input everything (especially when we are doing hundreds of peer-to-peer campaigns simultaneously). We can export most reports and data but importing seems to be a lacking feature. Review collected by and hosted on G2.com.

Dana E.

Small-Business (50 or fewer emp.)

9/26/2026

"Incredible features actually for free"

4.5/5

What do you like best about Zeffy?

It was easy to use and it didn't cost us money. As a small nonprofit using fundraising/ticketing software for the first time, we didn't have to shell out money on something we couldn't figure out how to use. The user interface is pleasant and easy to navigate. There's no cost, which was hard to believe, but it is true. There's no contract--trying something for the first time and being able to abandon it whenever gave us a lot of freedom. Payments and reporting was easy. And I'm sure we didn't use all the new features as they were added, so you can probably get more out of it than we did! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The same thing I like about Zeffy is the thing I dislike about it--it's free to the org, but there is an optional but already checked fee that passes on to the user to pay to Zeffy. If your constituents can read, you'll have no issues. If they click faster than they read, they're gonna pay a percentage to Zeffy but might take it out on you and act like they didn't see it or we didn't tell them. Review collected by and hosted on G2.com.

Verified User in Sports

Small-Business (50 or fewer emp.)

9/25/2026

"The Backbone of Our Nonprofit, Not Just a Donation Tool"

5/5

What do you like best about Zeffy?

What I like best is that Zeffy handles almost everything our all-volunteer nonprofit needs in one place, and it's 100% free for us. We don't lose a percentage of every donation, ticket, or membership to platform fees, so more money goes directly to our mission.

We use it well beyond donations:

Communications: we create newsletters and targeted mailings right inside Zeffy, and it's easy to import mailing lists from other sources, so there's no need for a separate CRM or email marketing platform

Membership management: members sign up and renew online, and we can track everyone without a separate system

Event ticketing: we've run major events, including a celebrity luncheon, entirely through Zeffy

Auctions and online store: fundraisers that used to require separate tools are now built in

Reporting and accounting: automatic tax receipts, clean exports, and a QuickBooks integration that maps Zeffy income to our chart of accounts automatically makes my work as treasurer work much easier

For a small organization with no paid staff, having one platform replace a stack of paid tools has been a game changer. It's easy for our board members to use, and it looks professional to our supporters. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The main limitation is that Zeffy isn't always as customizable as we'd like. A couple of examples:

No conditional form logic: we'd love to calculate membership dues based on answers to different questions, or change field labels depending on earlier responses

No custom HTML emails: the email builder is great, but sometimes it would be nice to import a full HTML design created outside of Zeffy

That said, new features are added all the time. The Zeffy team really listens to what users need and regularly addresses feedback, so we're confident these gaps will keep shrinking. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

We're a small, all-volunteer figure skating club, and before Zeffy we were paying fees on everything and piecing together separate tools for payments, events, membership, and email. Keeping it all in sync was a headache, and reconciling the books took way too much of my time as treasurer. Automated handling of tax receipts is a huge win.

Now everything runs through Zeffy. We keep 100% of what we raise, members renew online (for some of our membership types), receipts go out automatically, and income flows into QuickBooks already mapped to our accounts. We even ran our 40th anniversary luncheon with Nancy Kerrigan through it, along with other fundraisers and club events such as our popular "Friday Night Ice". Our board spends a lot less time on admin and a lot more time on the club itself. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for such a specific review! Zeffy is a 100% free fundraising platform for nonprofits, and covering nearly everything an all volunteer organization needs, across donations, tickets and merchandise, without losing a percentage of any of it, is exactly the intent.

On conditional form logic, such as calculating membership dues from the answers someone gives, that is genuinely helpful feedback and a precise request. Custom questions exist on every form today, but branching logic does not, and all feedback we collect goes directly into building the roadmap, so it is worth sending support your dues example.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which many organizations run beside a campaign they already have live and set up in an afternoon. Auctions run real time bidding with outbid notifications and manual entry for cash bids, with payment collected from winners automatically once bidding closes.

Glad Zeffy is working for you and your organization.

UNIT/PITT S.

Small-Business (50 or fewer emp.)

9/24/2026

"We love Zeffy!"

5/5

What do you like best about Zeffy?

Zeffy is so easy to use, and offers just the right amount of data and information for an organization of our scale. We were tired of overpaying for features we didn't need, especially those more geared towards large organizations or sales-based industries. Zeffy offers just the right amount of functionality, usability, and data for us. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Very little. There could be slightly better organization on the backend when you start having multiple events, membership, and fundraising, but it's easy enough to figure out. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

One of the biggest problems solved by using Zeffy was our membership management system. Having automatic renewals, year-over-year tracking, reminder emails, and member portal is just so incredibly helpful, not to mention being able to provide a special members rate for our admission-based events, which is one of the main features of membership. Also it makes communication to our members a thousand times easier! We've been able to grow our membership about 5x this year and I really think it's largely due to the ease of Zeffy's membership feature. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for the review! Zeffy is a 100% free fundraising platform for nonprofits, and giving an organization of your scale the right amount of data, rather than enterprise features nobody uses, is exactly the design goal.

On the backend getting busier once events, membership and fundraising are all running, that is genuinely helpful feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap, and organization at scale is the kind of note they act on.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which many organizations run beside a campaign they already have live. Donor Mail sends personalized thank you letters and appeals as physical mail from your dashboard, with printing and mailing handled for you and QR codes that link back to your campaign, reaching supporters who rarely open email.

Glad Zeffy is working for you and your organization.

SBCS D.

Small-Business (50 or fewer emp.)

9/24/2026

"A great platform for managing nonprofit programs and classes"

5/5

What do you like best about Zeffy?

Zeffy is very easy to use and works especially well for small nonprofit programs. We use it for our dance classes, and it makes registration and payment management simple and organized. I also really appreciate that it is designed for nonprofits and helps us keep our costs low. My experience has been positive enough that I am considering using Zeffy for another nonprofit performing arts organization I work with. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

So far, I haven't encountered any major issues. There was a little learning curve when I first started using the platform, but once I became familiar with it, it was straightforward to manage. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Zeffy makes it much easier for us to manage class registration and payments in one place. It reduces the amount of manual tracking and follow-up needed, which saves time and makes the process more organized for both our program and our participants. For a small nonprofit program with limited administrative resources, that is especially valuable. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for the review! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and class registration with payment management in one place is exactly the kind of small programme it suits.

On the learning curve at the start, that is fair and genuinely helpful feedback. Support is free at every stage, so a walkthrough costs nothing when someone new takes over the classes, and our product team ships improvements weekly with onboarding friction going directly into building the roadmap.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which many programmes run beside registration. Memberships handle tiers, automatic renewal and member cards, with renewal reminders sent for you, which suits families enrolling term after term, with renewals and reminders handled automatically so nobody has to chase a payment. Both are included at 0% fee like everything else on the platform.

Glad Zeffy is working for you and your organization.