Zeffy Reviews & Product Details

Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise.

Seller

Zeffy

Discussions

Zeffy Community

Languages Supported

English, French

Solution Type

Best-of-Breed

Overview by

Lola Olczyk

Used by Dell NetWorker and 2 others

Beta

Pricing

Pricing provided by Zeffy.

100% free - always!

Free

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Zeffy Integrations

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LCMG E.

Mid-Market (51-1000 emp.)

10/9/2026

"Easy to use! No hidden fees!"

5/5

What do you like best about Zeffy?

I used Zeffy to sell tickets for our non-profit's event. Even users who are not tech savvy were able to use the platform without problems. Being able to send emails to the guests was fabulous! Zeffy has great features and I will recommend Zeffy to other non-profits in our area! It is easy to set up and easy to use. I have NO complaints!! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I dislike that it took me so long to find out about Zeffy! Zeffy is great! I will share my experience with other groups! Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Zeffy makes selling tickets to guests from across our district convenient. This is the first year that we have used an online option to purchase tickets and it has been fabulous! Being able to add guests who purchase tickets locally to our guest list makes keeping things organized so easy! We are able to email all the guests reminders before the event. Having a spreadsheet we can download and use is fabulous!! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for the review, and for telling other groups! Zeffy is a 100% free fundraising platform for nonprofits, and the only real cost of finding out late is the fees an organization paid elsewhere in the meantime.

One detail worth knowing now that you are here: the same free account covers donation forms, event ticketing, memberships, an online store, peer to peer campaigns, a donor database and email, so there is rarely a reason to add a paid tool beside it.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which many organizations run beside a campaign they already have live. Memberships handle tiers, automatic renewal and member cards, with renewal reminders sent for you, which gives an organization support arriving on a schedule rather than a fresh ask each time. Both are included at 0% fee like everything else on the platform.

Glad Zeffy is working for you and your organization.

Verified User in Education Management

Small-Business (50 or fewer emp.)

10/9/2026

"Morgan State University NJ Alumni Chapter"

4.5/5

What do you like best about Zeffy?

Zeffy has been a game-changer for the Morgan State University NJ Alumni Chapter! As a volunteer-led organization, having one platform to streamline our many operational needs has been incredibly valuable. From membership management and fundraising to our online store, newsletters, and email communications, Zeffy has helped us simplify processes, improve organization, and better connect with our members and supporters.

We especially appreciate the user-friendly interface and the ability to manage multiple aspects of our chapter’s operations in one place. Zeffy has helped us save time, reduce administrative burdens, and focus more of our energy on supporting Morgan State University, strengthening alumni engagement, and serving our community.

We highly recommend Zeffy to nonprofit organizations and alumni associations looking for an accessible, all-in-one platform to support their mission and growth. Zeffy is truly a valuable partner in helping organizations do more with their resources!

Morgan Forever. Jersey Strong! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

While Zeffy has been a valuable tool for our organization, there are a few features we would love to see improved. We wish forms allowed users to record offline payment methods, such as checks and cash, directly within the form. We would also appreciate more flexibility in the online store, including options for customers to select product sizes and colors when placing orders. Additionally, the ability to download sent communications as PDFs would be helpful for recordkeeping, and allowing up to three attachments per email would make it easier to share newsletters, flyers, and important chapter documents. These enhancements would make Zeffy an even more versatile and effective platform for nonprofit organizations like ours. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Zeffy has helped us consolidate multiple tools into one centralized platform to manage our chapter’s operations, including membership, fundraising, our online store, newsletters, and email communications. The user-friendly dashboard provides a convenient overview of our activities, making it easier to stay organized, track progress, and manage our various needs efficiently. By reducing the need for multiple platforms, Zeffy saves us time, simplifies administrative tasks, and allows our volunteer team to focus more on engaging alumni, supporting Morgan State University, and serving our community. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for the review! Zeffy is a zero-fee fundraising platform built for nonprofits, and being a valuable tool while still having gaps is a fair and useful thing to say.

On the form improvements you would like to see, that is genuinely helpful feedback. Custom questions already exist on every campaign form and their answers land on the contact record, so it is worth asking support whether part of what you need works today, and anything missing goes directly into building the roadmap.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which many organizations run beside a campaign they already have live and set up in an afternoon. Memberships handle tiers, automatic renewal and member cards, with renewal reminders sent for you, which gives an organization support arriving on a schedule rather than a fresh ask each time.

Glad Zeffy is working for you and your organization.

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

10/8/2026

"The Best Company/Tool for a Non-Profit"

5/5

What do you like best about Zeffy?

Zeffy is an absolute GAME CHANGER for nonprofits like ours! Unlike traditional fundraising platforms, Zeffy is 100% free for nonprofits, meaning we don't lose a penny of your generous sponsorship to processing or platform fees. Every single dollar you contribute goes directly to supporting our scholarships, mentorship, and opportunities for young women! It's secure, incredibly easy to use, and helps us make every donation count. For a small, entirely volunteer-run nonprofit like Miss High Point, that is HUGE! 👑

Noted: Zeffy may suggest an optional contribution to support its platform at checkout, but you can adjust that amount to $0. It's user-friendly and a nonprofit's secret weapon. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Honestly, it's hard to find anything negative to say about Zeffy! If I had to choose one challenge, it would simply be finding the time to learn and take full advantage of all the incredible tools and resources they offer. As a nonprofit, I know there are features we haven't even begun to explore! That's hardly a complaint, though. It's more of a testament to how much Zeffy offers. We absolutely LOVE it! 💜 Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

As a small, nonprofit, one of our biggest challenges is raising enough money to provide scholarships and meaningful opportunities for the young women we serve without losing precious funds to administrative expenses and processing fees.

Zeffy solves that problem beautifully! We use it for sponsorships, donations, event ticket sales, and fundraising, all without paying platform or transaction fees. Every dollar we raise can go directly toward our mission rather than paying for the tools we need to operate.

Zeffy also makes managing our fundraising so much easier, which is HUGE when everyone in our organization is volunteering their time! It helps us stay organized, look professional, and give our supporters a simple, secure way to contribute.

For an organization like Miss High Point Org, Zeffy isn't just saving us money. It's allowing us to do MORE with the money we raise, invest MORE in our young women, and spend LESS time worrying about the business side of fundraising. I genuinely cannot say enough wonderful things about it! 💜👑 Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for such an enthusiastic review! Zeffy is a fee-free fundraising and donor management platform, and keeping every penny of a sponsorship is exactly what separates it from the platforms you were using before.

On finding time to learn everything, that is a fair problem to have. Support is free at every stage, so you can ask them which one or two features would most suit your work rather than exploring all of them, and the product team ships improvements weekly from those same conversations.

Two parts of Zeffy worth looking at first. Raffles support ticket bundles, prize tiers and 50/50 draws, which many organizations run beside a campaign they already have live and set up in an afternoon. Memberships handle tiers, automatic renewal and member cards, with renewal reminders sent for you, which gives an organization support arriving on a schedule rather than a fresh ask each time.

Glad Zeffy is working for you and your organization.

Maggie O.

Small-Business (50 or fewer emp.)

10/8/2026

"Zeffy Makes Managing A Dream!"

4.5/5

What do you like best about Zeffy?

Zeffy has been such an important tool for our nonprofit that has a managing staff of 2. We greatly appreciate that it is free service that allows us to adhere to our promise to our donors that 100% of their donations go towards the children and families we serve while not burdening us with extra fees. And although it is free, Zeffy is by no means sparse! It is robust in its features, especially in helping us to manage all of our individual donors and funds coming in. The interface is overall intuitive, clean, and easy to use. We've also been impressed by the communication and responsiveness of Zeffy employees when we've needed troubleshooting as they have been prompt, thorough, polite, and helpful. Also impressive is how Zeffy has constantly innovated different features over the 3.5 years we've used it. When a feature isn't working, they've changed it to work better, and created new features to allow even greater management. We're very appreciative of Zeffy and how it has assisted the work we are doing. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only issues we've had with Zeffy are a few of the features not allowing administrators full privileges. We recognize that some of this is to protect donors, but occasionally it can be more tedious to not be able to adjust things on behalf or a donor. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for writing this! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and keeping the promise that 100% of a gift reaches the children and families you serve is precisely the promise it exists to protect.

On administrator permissions, that is genuinely helpful feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. It is worth knowing that Zeffy accounts do support multiple users with role management, so a staff of two can split access rather than share one login.

Two parts of Zeffy you may not have opened yet. Newsletters and emailing is included, with a drag and drop builder, scheduling and open and click tracking. Auctions run real time bidding with outbid notifications, no bidder account required, and manual entry for cash bids, which suits a small team running one annual event.

Glad Zeffy is working for you and your organization.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/8/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"We received good customer service."

4.5/5

What do you like best about Zeffy?

The versatility. I don't master all its functions, however. Also, there is a real effort to adapt and meet our needs. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

That the questions are in English and not in French. It seems to me that the company started thanks to French speakers. I would like it to be simpler, but maybe it's up to me to study the system more. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Zeffy allows people to register for our activities and pay online. We would like there to be an option for people to say they will pay on-site in cash for those who prefer this option. Some people are very reluctant to pay online or even with a debit card. The fact that this option is not offered forces us to add other registration methods. We like everything to be centralized. Also, our resources are very limited. Zeffy allows us to save money. We plan to use the donation campaign feature. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for taking the time to write this! Zeffy is a zero-fee fundraising platform built for nonprofits, and registration with online payment is included in full, along with the adaptations you mention your team asking for.

On language, one thing you may not have found yet: Zeffy forms can be published in French for Canada, so the questions your participants answer do not have to stay in English. Support can point you to the setting on your existing forms.

On an option for participants to indicate they will pay in cash on site, that is genuinely helpful feedback and it goes directly into building the roadmap.

Two parts of Zeffy you may not have opened yet. Newsletters and emailing is included, with a drag and drop builder, scheduling and open and click tracking. Memberships handle tiers, automatic renewal and member cards, which suits recurring participants in your activities.

Glad Zeffy is working for you and your organization.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

10/8/2026

"Zeffy a WIN for Music Boosters!"

5/5

What do you like best about Zeffy?

We have switched to Zeffy for all transactions for our music boosters: trip payments, t-shirt purchases, fundraising, etc. The customer facing page is very clean and uncluttered, making it super easy for families to select exactly what they need.

Zeffy allows families to make payments quickly and easily from their phone or computer without cash or checks. Zeffy has ENDED the process of students bringing cash and checks into school, eliminating teachers and students from handling money.

Zeffy allows for different campaigns to become active when needed and archived for future use. This makes it super easy to build a "shirt shop" at the start of the year, run a fundraising campaign later in the year, and collect payments for travel in amounts convenient to families- all without additional fees!

Collecting detailed information such as shirt sizes or student names is super easy and everything stays organized and easy to find.

Zeffy allows for any number of volunteers to login and manage the system. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Nothing! It has solved all of our financial interaction problems! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for such a clear review! Zeffy is a 100% free fundraising platform for nonprofits, and for music boosters it covers trip payments, merchandise and fundraising on one clean page, so families select exactly what they need without wading through unrelated items.

Taking cash and checks out of teachers' and students' hands is the part worth underlining: every payment creates a contact record and issues a receipt automatically, so reconciliation at the end of a trip is a report you pull rather than an envelope someone has to count.

Two parts of Zeffy you may not have opened yet. Auctions run real time bidding with outbid notifications, no bidder account required, and manual entry for cash bids, which suits a spring concert fundraiser. Donor Mail sends personalized thank you letters and appeals as physical mail from your dashboard, with printing and mailing handled for you and QR codes that link back to your campaign.

Glad Zeffy is working for you and your organization.

Miamibloco Accounting 🧮 .

Small-Business (50 or fewer emp.)

10/8/2026

"it's great and actively keeps getting better"

4.5/5

What do you like best about Zeffy?

Easy to use, constantly listening to users to understand important needs which shape how users are able to continue to only use 1 single platform instead of multiple apps. The tap to pay got better, the Store on mobile got better, the back end is constantly improving, the page where patrons can go find their tickets. Zeffy is becoming a true and robust event platform for people with a purpose and constantly trying to make it better. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The new edit feature for campaigns constantly gets stuck, it toggles on hover and there is no way to toggle it back off. It should never be toggled on hover. It has caused a lot of user friction because of stuck pages leading to lost work at crucial times. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Saving processing fees, helping people who want to support our cause feel better about doing so, managing in-person store, sign-ups for memberships and opening possibilities like raffles and new features constantly is very encouraging to try for our donor and community engagement. The scan QR code check-in is a godsend! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for this level of detail! Zeffy is a zero-fee fundraising platform built for nonprofits, and the steady improvements you describe across Tap to Pay, the mobile store and the dashboard come from reports exactly like yours.

On the campaign edit control toggling on hover and leaving pages stuck, that is a genuinely helpful bug report and the kind that should reach the team directly, so it is worth sending support the campaign and browser where it happens. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which slots beside an existing campaign without new setup. Donor Mail sends personalized thank you letters and appeals as physical mail from your dashboard, with printing and mailing handled for you.

Glad Zeffy is working for you and your organization.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/8/2026

"Zeffy was a game changer for me and my organizations!"

5/5

What do you like best about Zeffy?

While the attraction to Zeffy was the non-fee platform for non-profits, I fell in love with Zeffy because of all its tools that help us manage events, create specialized campaigns and have a built-in CRM that allows us to communicate with our members and supporters. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

So, I understand Zeffy survives on support from its users. However, we've had SEVERAL complaints from our users on how it requests for the support. It appears deceptive and several people have felt duped into paying 17% that they didn't immediately plan to pay. Others have turned back and canceled the transaction. Zeffy's a great product. You don't have to mislead users to get the support. Something like "Please support Zeffy to support your organization" would be more direct. In the end, we, the adopters, have gotten blamed for that deception because they think we're asking for the 17%. Review collected by and hosted on G2.com.

Rachel C.

Small-Business (50 or fewer emp.)

10/8/2026

"Great system for helping our cub scout pack"

5/5

What do you like best about Zeffy?

We absolutely love the ease of using Zeffy for our cub scout pack. We use it for event registration, collecting dues, and taking orders for tshirts, etc. It doesn't take any fees out of the money so our pack gets more than what we would have gotten using other tools that pass the credit card fees through to our group. The donation for the person paying into Zeffy to cover fees is optional so it's a great model to crowd-source the credit card processing fees across the entire Zeffy platform instead of to our unit. It's pretty easy to navigate once you get the hang of it. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I think it would be fabulous if it had invoicing ability and also if it had the ability to customize a payment schedule instead of monthly forever. For example, we wanted to set up something for an installment plan like "pay your dues over 3 months" but to take a payment, it's either 1 lump sum payment at the time of the purchase OR you can set up membership fees that go on monthly forever. We need an option that says total to collect = $275. First installment is $125, then the rest you pay over 2 more monthly payments or maybe 4 more monthly payments. We can't build that in Zeffy. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for sharing how your pack uses Zeffy! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and covering event registration, dues and shirt orders without a cut taken is exactly why packs and troops end up with more than they budgeted for.

On invoicing and on paying dues across a set number of installments rather than monthly forever, that is genuinely helpful feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap, and both of those come up often enough that your note adds real weight.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which suits a pack fundraiser well. Auctions run real time bidding with outbid notifications, no bidder account required, and manual entry for cash bids at an in person event.

Glad Zeffy is working for you and your organization.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/8/2026

"Best find ever"

5/5

What do you like best about Zeffy?

What I like best is the accounting system, but I also love how easy it is to set up an event. As someone who handles everything myself, I appreciate how the system double-checks my work and helps me make sure I have all the information I need to make my event a success. The mobile payment option is great, too! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I wish that Zeffy had a better newsletter and separate upgrades to the check-in manager. I also wish we could set up a store on the platform. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

What I like best is the accounting system, but I also love how easy it is to set up an event and manage tickets all in one place. As someone who handles everything myself, I appreciate how the system double-checks my work and helps me make sure I have everything I need to make my event a success. The Check-In Manager makes tracking attendance easy, the mobile payment option is great, and the savings on credit card fees are a BIG plus! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for writing this! Zeffy is a fee-free fundraising and donor management platform, and when one person handles everything, a system that double checks the setup before a campaign goes live is worth as much as the fees it saves.

One thing you might not have found yet: Zeffy already includes an online store. You can list products with images and prices, track inventory so items stop selling when they run out, add discount codes and shipping, and sell the same items in person through Tap to Pay.

On a stronger newsletter and an upgraded check in manager, that is genuinely helpful feedback that goes directly into building the roadmap.

Two other things worth a look. Raffles support ticket bundles, prize tiers and 50/50 draws. Peer to peer fundraising lets supporters run their own pages with leaderboards and team sub campaigns, which spreads the work beyond you.

Glad Zeffy is working for you and your organization.