Triple Whale Reviews & Product Details

Triple Whale helps my client-agency relationship by providing a second set of numbers to verify (or, sometimes, contradict) what other platforms report, so that we have a better sense of what is or isn't working and how to better allocate budget accordingly. Review collected by and hosted on G2.com.

No digital reporting platform is perfect, so it does get tricky trying to navigate the discrepancies between TW and GA, Meta, etc when it comes to attribution and viewthrough conversions, for example. It would be nice to have more tools to help build the context and expectations around how well platforms should be synced to help differentiate between "normal" discrepancy and "something might be wrong" discrepancy. Review collected by and hosted on G2.com.

Triple Whale is a great platform to consolidate all channels and have a high-level, complete look at the business performance.

It allows you to connect all your marketing channels, as well as Shopify and Amazon data, for a holistic view of the entire business. Review collected by and hosted on G2.com.

Some tools that could be very valuable are charged a la carte, and there's no all-inclusive option. There's also no incentive for loyal customers to subscribe to these tools at a discounted price and no free trial to test the usability and quality of the data that it provides. Review collected by and hosted on G2.com.

It's easy to build a custom dashboard that shows exactly what I need to see at a quick glance. It's pulling data from multiple places, and keeps a pretty accurate representation of where we stand in real time vs historically to see big picture growth and/or struggle for my brands. Review collected by and hosted on G2.com.

Honestly the only thing I have found that I dislike so far is that it seems to be a slight disconnect in the Klaviyo integration in terms of what is coming from campaigns vs what is coming from flows. The Klaviyo dashboard always has slightly different numbers. Review collected by and hosted on G2.com.

As a developer, I initially had concerns about the potential drawbacks of TripleWhale Implementation on pagespeed. However, upon contacting their customer support, I was reassured that they were using best practices, and after verifying this myself, I found their implementation to be satisfactory.

I was particularly impressed with their exceptional customer support, as they were able to quickly address any issues and had everything sorted out efficiently. Review collected by and hosted on G2.com.

I love being able to find information. With Triple Whale this was unfortunately hard to find information without contacting them. I think they can do better with their documentation, otherwise everything is perfect. Review collected by and hosted on G2.com.

Triple Whale was very easy to set up, and I appreciate the breadth of data provided right on the main screen. I am not a paid media specialist or one of the marketing team, but I find the ability to scan the data quickly very useful. Review collected by and hosted on G2.com.

The interface to access specific settings can be a little confusing until you get used to it. I am assisting with the management of multiple stores and integrations and can sometimes get a little lost looking for a specific setting. Review collected by and hosted on G2.com.

The dashboard customization is extremely helpful and saves me so much time not having to switch from platform to platform to analyze the data that I need and the pixel... Gamechanger. I can finally have faith in attribution data. Review collected by and hosted on G2.com.

There are occasionally errors where your accounts come disconnected but it's usually a quick fix to get it back up and running. It also sucks that you need custom parameters added to all the ads so when you're just setting it up there isn't any historical data to look at but moving forward its great. Review collected by and hosted on G2.com.

The triplePixel. It shows the real Roas Value from our ADs like Google and Facebook. We saw major differents beween the roas that google gave us and the Pixel Roas. Now we know better which Campaign perform and which not. Review collected by and hosted on G2.com.

There is a Progoramm called Influencer Hub and it would be good to see which Videos and Pictures performed the best. As far as i now you cannot do it with afflluencer Hub. Also it is a bit pricy so new companys have it hard to buy it. Review collected by and hosted on G2.com.

It helps us get around the long delays in Google Ads, and helps us portray to clients the true impact of our advertisements. Particularly when it comes to PLAs, which then allows us and the clients to further invest in the right campaigns. Review collected by and hosted on G2.com.

I would like some better UX when it comes to understanding the total performance and what is/isn't improving over time. I'm nitpicking though, it still has adequate functionality for this. Review collected by and hosted on G2.com.

With the support of Triple Whale, we get to confidently report on our agency's efforts and celebrate our clients' successes. TW gives us insight on which levers and platforms are our best performers and where to put more of our time, attention, and $. Helping our clients WIN. Review collected by and hosted on G2.com.

We'd love to see more tools around Affluencers and making the set up process more efficient. Review collected by and hosted on G2.com.

Easy access to data organization and customer insights, particularly through Shopify integration! Review collected by and hosted on G2.com.

Almost *too* good and expansive to get started on but the customer support team has been amazing and helpful to get us there! Review collected by and hosted on G2.com.