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Surfboard WFM

By Dialpad

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Surfboard WFM Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Surfboard WFM Media

Surfboard WFM Demo - Performance reporting
Track performance across your human and AI support teams to maximise your results. Understand behavioural trends, productivity and adherence and foster a high-performing, engaged team.
Surfboard WFM Demo - Real-time management
Use data to guide your next best action and stay on-course. Navigate changing inflow levels, monitor real-time adherence, performance and shrinkage across every team.
Surfboard WFM Demo - Capacity and scenario planning
Connect data from multiple systems to simplify capacity planning and resource management. Adapt your strategy as your business evolves, integrate AI and consistently meet your SLAs with automated scheduling.
Surfboard WFM Demo - Integrated forecasting
Effortlessly manage in-house and outsourced teams side-by-side. Forecast demand, review coverage and monitor performance across diverse, global teams. Experience real data equality.
Surfboard WFM Demo - Automated scheduling
Smart automated scheduling optimised for international teams and complex operations. Accommodate every type of worker and plan easier, and further ahead with less work.
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

10%

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