G2

Natalie N.

Sr. HRMS Analyst

Enterprise (> 1000 emp.)

2/27/2018

"Great solution for many types of companies"

4.5/5

What do you like best about UKG Pro?

Reporting capabilities are outstanding, the interface is user friendly for end users and administrators. We like the modules that we own. UKG continually invests in improving the product and listening to what their customers want or need. While they are investing in AI, that cost is passed onto the customer in a subscription model. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Compensation management could be improved, it is extremely clunky for our organization. It works well for managers but is a nightmare for administrators to set up. Additionally, their time management is and old time product but at this time, it doesn't make sense to upgrade to a newer product since we have a simple business that doesn't need extra complexity that other businesses require. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

We love that UlitPro listens to the customers and implements their ideas. They evolve instead of creating their solution and not investing further into it. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Reporting-our previous solution was a mainframe that took many IT hours to build a report and then also overnight processing to retrieve information. Now we can report in real time. Also, providing self service to our employees and a little more transparency is a great solution for us. We have been able to streamline our processes and reduce paper. We used to send out paper reviews and salary worksheets, followed by memos to the employee for merit increases. This all has been replaced with UKG processes and solutions. We have integrations that are being sent to benefit providers, a survey tool, and a comp marketing tool. Integrations have been fairly easy to set up. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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Thank you so much for taking the time to leave such a thoughtful review, Natalie! We truly appreciate it!