Microsoft Exchange Online Reviews & Product Details

Microsoft Exchange Online Overview

What is Microsoft Exchange Online?

Microsoft Exchange Online provides hosted email, calendar and contacts on your PC, phone and web browser.

Microsoft Exchange Online Details
Product Description

Microsoft Exchange Online provides hosted email, calendar and contacts on your PC, phone and web browser.


Seller Details
Seller
Microsoft
Ownership
NASDAQ:MSFT
Company Website
Phone
+1 (877) 276-2464
Year Founded
1975
HQ Location
Redmond, WA
Total Revenue (USD mm)
$125,843
Twitter
@Microsoft
9,213,589 Twitter followers
LinkedIn® Page
www.linkedin.com
191,766 employees on LinkedIn®
Description

Microsoft Corporation develops, licenses, and supports software products and services; and designs and sells hardware worldwide. Flagship products include Windows, Office, Azure, SQL Server, Exchange, SharePoint, Dynamics ERP and CRM, as well as Xbox; Skype; and Windows Phone.

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Microsoft Exchange Online Reviews

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Digital Operations Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Program Launch Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I really appreciate the Microsoft package. I honestly do not know how anyone would live without it. I often find myself creating first versions in the Microsoft packages and then uploading to a 3rd party software. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that the Mac version and PC version are so different in excel. That does not seem necessary at this point. I also dislike the integration between google services (google docs) and Microsoft, the transition is not smooth. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a stand alone product. It would be great if there were more connections between other programs and Microsoft. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Formatting is an issue that we always solve first in Microsoft. I also do a lot of data editing in excel before integrating it into other systems. Review collected by and hosted on G2.com.

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AO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The user interface can be overwhelming at first as there are a lot of options. I would say that a person with medium IT experience could set this up with ease. If you do come across any issues during the setup or further down the road them there are plenty of people that have posted YouTube videos that can help you out. One of the best things I like about it is the automated setup, it does spoon feed you and as long as you have all the settings ready to be entered when prompted them you should have no issues.

Some of these options will never be accessed as you will not need them. Microsoft have thought of everything so this is why it can be overwhelming at first as they have included a lot of options.

Microsoft Exchange is just what our organisation needed. Review collected by and hosted on G2.com.

What do you dislike?

The cost of the software and client access licenses is expensive but you pay for what you get, and you get a decent piece of software. It does take a long time to set up to your liking and there can be some troubleshooting needed as things don't always go to plan. But once you get there it is worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend that you try out a trial version of the software first to see if it suits your needs. Also shop around as the pricing for this software can be different depending on the reseller you opt to use.

Don't be put off by the initial look of the software interface as it can be overwhelming but give it time and it will be worth the initial effort. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted to host out own emails on our own server and Microsoft Exchange allowed us to do this. Review collected by and hosted on G2.com.

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Manager, Corporate Services and Information Systems
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Exchange 2016 is a reliable and east to administer email solution. Review collected by and hosted on G2.com.

What do you dislike?

Exchange 2016 can can be a little tricky to deploy. I have yet to deploy the product myself but rely upon consultants to handle this for me. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Better access to free support and greater ease in deployment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email and SMTP Services for a small organization. Once deployed Exchange is largely set it and forget it. Until it comes time to perform an upgrade which usually works best doing a fresh install and then synchronizing with the cluster. Review collected by and hosted on G2.com.

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Technical Expert | Systems Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Online and cloud service available. Easy to migrate from standalone exchange server Review collected by and hosted on G2.com.

What do you dislike?

Performance : loading takes considerable time compared to standard exchange Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Simple and efficient tool for tracking email and work related artifacts Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

simple search, low space, accessible anywhere and everywhere Review collected by and hosted on G2.com.

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Information Security Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Everything! It is very easy to use, intuitive, colourful and extremely flexible. Review collected by and hosted on G2.com.

What do you dislike?

Currently I do not dislike anything about Microsoft Exchange. I have been using my current version for maybe 2 months. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is very user friendly, easy to use and there is a search bar that allows you to find any icon you are not readily seeing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Work related problems. Setting meetings and reminding me of meetings I am invited to, receiving, creating and sending emails. Review collected by and hosted on G2.com.

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Analista de infraestructura TI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Que puedo llevar el control de toda mi empresa con ella, me ayuda controlando el Spam de mi compañía, me permite realizar búsquedas de correos, me permite revisar dominios negros y listas blancas Review collected by and hosted on G2.com.

What do you dislike?

La lentitud al aplicar las reglas de bloqueo sobre correos maliciosos ya que veces que las aplico y se han demorado hasta dos horas en aplicar,

La lista de dominios blancos no son muy exactas ya que no siempre toma las reglas establecidas Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Con Microsoft Exchang estoy resolviendo el problema de envio y recepcionista de correos tanto internos como externos. Review collected by and hosted on G2.com.

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IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

You have control. Most other platforms you go to there is a level of control you lose. Review collected by and hosted on G2.com.

What do you dislike?

Integration is not always easy. There is always a new device or a new technology coming out that requires research and time to implement. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication problems, obviously. Benefits are that the solution is totally customizable so I don't need to worry about lack of compatibility with and third part software I get. Review collected by and hosted on G2.com.

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Shahid Rafiq
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It works seamless across all devices, which includes calendar and contacts. The ActiveSync means you dont have to remember any settings it just works which is great. Its very easy to setup. Review collected by and hosted on G2.com.

What do you dislike?

I have no dislikes, just a great product range all round. The only thing I suppose I dont like is that Microsoft have so many products and variations you have to look for the version of exchange you want. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would advice people to use micosoft exchange over imap because its alot better and works first time. Also lets you sync your calendars and contacts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Was looking for a email collaboration tool which let me manage emails, calendar and calendars. My clients were looking for a tool that works every online and office line. Review collected by and hosted on G2.com.

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IM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The software allows company domains to exist within the Outlook mainframe. This email server solution is ideal for any business, big or small, to manage and archive emails on a secure server. I also like the ease of accessing the calendars of multiple people within the organization at once. Review collected by and hosted on G2.com.

What do you dislike?

There are times when you try and connect your MS Exchange account through something Office or MSN-based and it kicks it back. It would be nice if these emails could be recognized as a part of the domain. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This software is definitely a must for any organization, big or small; however, I've been told that upgrading can be a bit of a challenge. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I've worked with MS Exchange in multiple organizations. The ease of use and centralized view make it an excellent platform. If we did not use MS Exchange, the company would have to work through a source like Gmail, which doesn't operate on the same level of professionalism. Review collected by and hosted on G2.com.

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Marketing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The widespread use of Outlook makes it easy to adopt for employees

Integrates with our CRM tool Act which is a must have for keeping communication records

Easy to organize with folders

Multiple accounts in one place are easy to access prioritize

Has helpful statistics on who you email most and who could use more communication - this is a relatively new feature but it provides some interesting insights Review collected by and hosted on G2.com.

What do you dislike?

Chat is not standard like it is within Gmail

Is very formal looking and not super customizable Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is pretty much a no brainer since it is utilized around the world and is very easy to implement and access where needed while still being secure Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication, Scheduling, Secure email

Record keeping

Multiple email accounts and addresses per one user Review collected by and hosted on G2.com.

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IT Admin
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

we are using exchange server 2016 and the major change in Exchange Server 2016 is server role. In Exchange 2013, there were three roles, Mailbox server role, Client Access server role and Edge Transport server role. Exchange 2016 has just two server roles, Mailbox server role, and Edge Transport server role.

Mailbox Server Role: Mailbox server role in Exchange 2016 compared to Exchange 2013 includes both the Mailbox server role and Client Access server role. This simplifies the installation and management of Exchange 2016.

Edge Transport Server Role: Edge Transport server role is similar to Transport role in Exchange 2013. It is installed in a DMZ network and provides anti-virus and anti-spam functionality. Review collected by and hosted on G2.com.

What do you dislike?

every this currently is moving to go for cloud

so now we can have a rest of managing all these servers and configuration for exchange servers to go up and running and troubleshoot it's problem and users complaints.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

forget about exchange go office 365 Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

company emails Review collected by and hosted on G2.com.

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Coordinator in the Office of Fraternity & Sorority Life
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like the familiarity of a Microsoft product. It has also been helpful that my employers have made it easy to set up Exchange on a multitude of devices automatically. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes, Exchange doesn't work as cleanly as I would like on mobile. Emails don't always load, things are organized inconveniently, and I'm not always sure how to change settings to tailor this experience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have access to my email at all times. This is particularly important because I sometimes need to triage emergencies over email. Review collected by and hosted on G2.com.

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UB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

MS Exchange offers such a lot of features well organized and, from email to calendars to integrations with Skype for business to schedule online meetings and allocating meeting rooms as well. Not to mention integration with third parties offline email storage facilities such as NetApp or other industry standards or integration for syncing with other calendars on mobile devices. Review collected by and hosted on G2.com.

What do you dislike?

The ToDo - Activities features is the least interesting and would need a revamping to be really useful and attractive to users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Exchange is solving most of our basic collaboration needs, if not all of them. only for specific collaboration need for teams we need other software suites Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I use outlook at the moment but I have tried Exchange for school and sometimes to get emails for my work(Chipotle). I find that Outlook and Exchange are very similar. Exchange for me personally is hard to use where as outlook is easy. I have Google calender and Gmail but outlook is only for work and school. So I didn't feel the need to get Exchange where as the app is good and has everything together. Review collected by and hosted on G2.com.

What do you dislike?

I don't dislike anything about this app. It has everything together like the mail and calender. The sharing option is easy to use too. Sometimes I navigate elsewhere and end up in Outlook. I think I need to practice more personally. But I would definitely recommend. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I tried not to go straight TO outlook. I gave Exchange a chance but I used Outlook for a longer period and have a better understanding of it. Review collected by and hosted on G2.com.

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C++ Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

One of the few Microsoft services where the app sync actually works well, good calendar management and content rules are easy to implement. The UI is very good looking and user friendly too Review collected by and hosted on G2.com.

What do you dislike?

Lacks in depth management of the content, especially when it comes to privacy. It’s also awfully expensive. No user to user chat, we had to use Skype instead Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try to put your time into creating adequate content rules. They can be a bit unclear sometimes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Have full control and vision of company members’ time and duties. It was also a perfect way to schedule meetings Review collected by and hosted on G2.com.

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Estimator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

I love that Microsoft Exchange allows me to access my calendar and email from outside of the office. Review collected by and hosted on G2.com.

What do you dislike?

I honestly do not have any problems with Microsoft Exchange that I can think of. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to take advantage of your ability to work from anywhere with Microsoft exchange! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Microsoft Exchange has made it much easier for my entire organization to stay in contact frequently. The ability to take our work home is beyond helpful. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Secure server! Provides a centralized system for our emails, calendars, messages, tasks and even chats! Great form of communication for large corporations. With amazing security. Also gives the abilitu to work from home through personal applications keeping your work secured. Review collected by and hosted on G2.com.

What do you dislike?

The only dislike I used to jave was how hard it was to connect with lwrso al email services. But that is no longer an issue Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a great service, keeps communication throughout your business flowing, can remind, set and view tasks from.one place. Overall great server Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Able to effectively communicate day to day activities, anouncements, or any form of business needa to all other partys within the organization. Keeps tasks and reminders in one place. Keeps contacts erc in one place. It is definitely are source for communication throughout our organization. Helps with organization and record keeping. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's a proven product with the flexibility to manage and monitor mail in-house Review collected by and hosted on G2.com.

What do you dislike?

The web console needs improvement and Outlook is not a very good email client Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure its a right fit for your organization before making the decision. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The in-house email platform is ideal for security conscience clients Review collected by and hosted on G2.com.

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Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The interface is a delight and using it is very easy. You can easily check available rooms if you need to plan a conference. It's also nice to be able to organize everything under one account and access your e-mail and calendar from multiple devices Review collected by and hosted on G2.com.

What do you dislike?

Not easy to use on mobile devices. Also no way to create reports or analyze usage. Otherwise, it's pretty good. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend using it, it's amazing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use it for unlimited storage and collaboration. It's also nice to know which rooms are free to organize a meeting. Review collected by and hosted on G2.com.

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Director of Operations
Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of access and control across our entire company Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it’s buggy... it will show errors or have issues that will affect us company wide Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The servers are buggy and they do tend to have issues periodically Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of data control and quality control.

Quickly add new employees to our system

Audits are simplified Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like that microsoft exchange is accessible on all mail apps and it is easy to work through for business Review collected by and hosted on G2.com.

What do you dislike?

The overall flow and functionality of exchange is poorly designed. It's hard to find where certain features are unless you look up directions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I coordinate meetings, send documents, and manage tasks through my Exchange email Review collected by and hosted on G2.com.

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Associate Account Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I spend a good portion of my day on my email and on my calendar -- responding to emails, scheduling meetings, and keeping tabs on my to do list. This tool has pretty much anything you could need for managing your inbox and your calendar. I especially like the new feature to schedule emails to be sent in the future. Review collected by and hosted on G2.com.

What do you dislike?

I have one major gripe with microsoft exchange -- when I filter my inbox to unread, and then remove the filter, it always marks the first email selected as read. This is incredibly inconvenient can cause an email to be "lost" in my inbox, as I like to keep emails unread if I have not attended to them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look into pricing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Any email and calendar software solves large communication problems in organizations, helping employees coordinate and communicate with each other, as well as external stakeholders. It allows us all to do our jos. Review collected by and hosted on G2.com.

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HR/Safety Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We have used Microsoft Exchange for many years. Love the flexibility it gives us. Review collected by and hosted on G2.com.

What do you dislike?

Not much to dislike. I have used this for many years Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get this easy to use on the server. Hands down Great, many features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to create accounts manage what they receive and send. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has h user friendly monitoring for apple. I can read and text mail everytime and everywhere. And integration of exchange calendar to my personal canceled is very useful. Review collected by and hosted on G2.com.

What do you dislike?

I have trouble about adding photo to mail. Because the photos doesn’t attached, it appears in the mail text. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use it everyday and easy way to flow mail traffic when I can’t reach to computer. I have solved the problem about work out of office without my computer . Review collected by and hosted on G2.com.

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