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Best Managed Detection and Response (MDR) Software

Lauren Worth
LW
Researched and written by Lauren Worth

Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.

MDR is conceptually related to both incident response software and endpoint detection and response software. However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.

To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must:

Monitor client networks, endpoints, and the cloud for security incidents
Resolve threats on the client’s behalf
Provide these managed services without the need for client assistance
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Featured Managed Detection and Response (MDR) Software At A Glance

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Easiest to Use:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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122 Listings in Managed Detection and Response (MDR) Available
(504)4.7 out of 5
3rd Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Sophos MDR
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email a

    Users
    • IT Manager
    • CIO
    Industries
    • Information Technology and Services
    • Manufacturing
    Market Segment
    • 63% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sophos MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Threat Detection
    21
    Continuous Monitoring
    20
    Response Time
    14
    Peace of Mind
    13
    Cons
    Communication Issues
    8
    Expensive
    7
    Limited Customization
    7
    Integration Issues
    6
    Poor Reporting
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sophos MDR features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 9.0
    9.1
    Automated remediation
    Average: 8.5
    9.3
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sophos
    Company Website
    Year Founded
    1985
    HQ Location
    Oxfordshire
    Twitter
    @Sophos
    36,769 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,477 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email a

Users
  • IT Manager
  • CIO
Industries
  • Information Technology and Services
  • Manufacturing
Market Segment
  • 63% Mid-Market
  • 21% Enterprise
Sophos MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Threat Detection
21
Continuous Monitoring
20
Response Time
14
Peace of Mind
13
Cons
Communication Issues
8
Expensive
7
Limited Customization
7
Integration Issues
6
Poor Reporting
6
Sophos MDR features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 9.0
9.1
Automated remediation
Average: 8.5
9.3
Automated investigation
Average: 8.7
Seller Details
Seller
Sophos
Company Website
Year Founded
1985
HQ Location
Oxfordshire
Twitter
@Sophos
36,769 Twitter followers
LinkedIn® Page
www.linkedin.com
5,477 employees on LinkedIn®
(831)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Huntress Managed EDR
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybe

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Huntress Managed EDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    154
    Ease of Use
    106
    Threat Detection
    102
    Protection
    88
    Easy Deployment
    64
    Cons
    Improvements Needed
    22
    Alert Issues
    18
    Poor Reporting
    16
    Inefficient Alert System
    15
    Integration Issues
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Huntress Managed EDR features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Proactive threat hunting
    Average: 9.0
    9.3
    Automated remediation
    Average: 8.5
    9.5
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Ellicott City, US
    Twitter
    @HuntressLabs
    38,094 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    829 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybe

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Huntress Managed EDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
154
Ease of Use
106
Threat Detection
102
Protection
88
Easy Deployment
64
Cons
Improvements Needed
22
Alert Issues
18
Poor Reporting
16
Inefficient Alert System
15
Integration Issues
15
Huntress Managed EDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.6
Proactive threat hunting
Average: 9.0
9.3
Automated remediation
Average: 8.5
9.5
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
Ellicott City, US
Twitter
@HuntressLabs
38,094 Twitter followers
LinkedIn® Page
www.linkedin.com
829 employees on LinkedIn®

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(275)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Arctic Wolf
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 71% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Arctic Wolf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    57
    Threat Detection
    49
    Cybersecurity
    29
    Ease of Use
    26
    Alerts
    21
    Cons
    Expensive
    11
    False Positives
    7
    Learning Curve
    7
    Cybersecurity Risks
    6
    Dashboard Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Arctic Wolf features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 9.0
    8.3
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Eden Prairie, MN
    Twitter
    @AWNetworks
    4,412 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,272 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 71% Mid-Market
  • 19% Enterprise
Arctic Wolf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
57
Threat Detection
49
Cybersecurity
29
Ease of Use
26
Alerts
21
Cons
Expensive
11
False Positives
7
Learning Curve
7
Cybersecurity Risks
6
Dashboard Issues
5
Arctic Wolf features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 9.0
8.3
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Eden Prairie, MN
Twitter
@AWNetworks
4,412 Twitter followers
LinkedIn® Page
www.linkedin.com
3,272 employees on LinkedIn®
(275)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown

    Users
    • IT Manager
    • CTO
    Industries
    • Financial Services
    • Legal Services
    Market Segment
    • 58% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eSentire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Response Time
    30
    Customer Support
    24
    Continuous Monitoring
    19
    Staff Expertise
    19
    SOC Services
    18
    Cons
    Communication Issues
    15
    Expensive
    8
    Portal Issues
    8
    Inefficient Alert System
    6
    Poor Reporting
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eSentire features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 9.0
    8.5
    Automated remediation
    Average: 8.5
    8.8
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    eSentire
    Company Website
    Year Founded
    2001
    HQ Location
    Waterloo, Ontario
    Twitter
    @eSentire
    6,407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    604 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown

Users
  • IT Manager
  • CTO
Industries
  • Financial Services
  • Legal Services
Market Segment
  • 58% Mid-Market
  • 24% Enterprise
eSentire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Response Time
30
Customer Support
24
Continuous Monitoring
19
Staff Expertise
19
SOC Services
18
Cons
Communication Issues
15
Expensive
8
Portal Issues
8
Inefficient Alert System
6
Poor Reporting
5
eSentire features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 9.0
8.5
Automated remediation
Average: 8.5
8.8
Automated investigation
Average: 8.7
Seller Details
Seller
eSentire
Company Website
Year Founded
2001
HQ Location
Waterloo, Ontario
Twitter
@eSentire
6,407 Twitter followers
LinkedIn® Page
www.linkedin.com
604 employees on LinkedIn®
(369)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for CrowdStrike Falcon Endpoint Protection Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

    Users
    • Security Analyst
    • Cyber Security Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 47% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    84
    Security
    71
    Ease of Use
    69
    Threat Detection
    68
    Detection
    57
    Cons
    Expensive
    34
    Complexity
    25
    Learning Curve
    20
    Limited Features
    19
    Pricing Issues
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.0
    Proactive threat hunting
    Average: 9.0
    9.2
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Sunnyvale, CA
    Twitter
    @CrowdStrike
    108,887 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,831 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

Users
  • Security Analyst
  • Cyber Security Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 47% Enterprise
  • 41% Mid-Market
CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
84
Security
71
Ease of Use
69
Threat Detection
68
Detection
57
Cons
Expensive
34
Complexity
25
Learning Curve
20
Limited Features
19
Pricing Issues
19
CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.0
Proactive threat hunting
Average: 9.0
9.2
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2011
HQ Location
Sunnyvale, CA
Twitter
@CrowdStrike
108,887 Twitter followers
LinkedIn® Page
www.linkedin.com
10,831 employees on LinkedIn®
(127)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor

    Users
    • Security Analyst
    • Security Engineer
    Industries
    • Manufacturing
    • Financial Services
    Market Segment
    • 57% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Red Canary Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    40
    Threat Detection
    26
    Reliability
    20
    Alert Management
    16
    Features
    15
    Cons
    Inefficient Alert System
    13
    Communication Issues
    7
    Expensive
    6
    Difficult Navigation
    4
    Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Red Canary features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Proactive threat hunting
    Average: 9.0
    8.8
    Automated remediation
    Average: 8.5
    8.8
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Denver, Colorado
    Twitter
    @redcanary
    29,817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor

Users
  • Security Analyst
  • Security Engineer
Industries
  • Manufacturing
  • Financial Services
Market Segment
  • 57% Enterprise
  • 38% Mid-Market
Red Canary Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
40
Threat Detection
26
Reliability
20
Alert Management
16
Features
15
Cons
Inefficient Alert System
13
Communication Issues
7
Expensive
6
Difficult Navigation
4
Integration Issues
4
Red Canary features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 9.0
8.8
Automated remediation
Average: 8.5
8.8
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2013
HQ Location
Denver, Colorado
Twitter
@redcanary
29,817 Twitter followers
LinkedIn® Page
www.linkedin.com
406 employees on LinkedIn®
(1,070)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – to protect people, devices, and dat

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ThreatDown Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    125
    Features
    83
    Security
    75
    Protection
    71
    Threat Detection
    69
    Cons
    False Positives
    27
    Missing Features
    26
    Poor Customer Support
    24
    Lack of Clarity
    20
    Poor Support Services
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ThreatDown features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 9.0
    9.1
    Automated remediation
    Average: 8.5
    9.1
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Clara, CA
    Twitter
    @Malwarebytes
    85,806 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    626 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – to protect people, devices, and dat

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Small-Business
  • 41% Mid-Market
ThreatDown Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
125
Features
83
Security
75
Protection
71
Threat Detection
69
Cons
False Positives
27
Missing Features
26
Poor Customer Support
24
Lack of Clarity
20
Poor Support Services
19
ThreatDown features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 9.0
9.1
Automated remediation
Average: 8.5
9.1
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2008
HQ Location
Santa Clara, CA
Twitter
@Malwarebytes
85,806 Twitter followers
LinkedIn® Page
www.linkedin.com
626 employees on LinkedIn®
(69)4.8 out of 5
6th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed fo

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 77% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Huntress Managed ITDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Threat Detection
    20
    Continuous Monitoring
    19
    Alert Management
    10
    Deployment Ease
    10
    Setup Ease
    10
    Cons
    Inefficient Alert System
    4
    Portal Issues
    4
    UX Improvement
    4
    Limited Control
    3
    Limited Integration
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Huntress Managed ITDR features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    9.5
    Proactive threat hunting
    Average: 9.0
    9.6
    Automated remediation
    Average: 8.5
    9.6
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Ellicott City, US
    Twitter
    @HuntressLabs
    38,094 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    829 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed fo

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 77% Small-Business
  • 17% Mid-Market
Huntress Managed ITDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
20
Continuous Monitoring
19
Alert Management
10
Deployment Ease
10
Setup Ease
10
Cons
Inefficient Alert System
4
Portal Issues
4
UX Improvement
4
Limited Control
3
Limited Integration
3
Huntress Managed ITDR features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
9.5
Proactive threat hunting
Average: 9.0
9.6
Automated remediation
Average: 8.5
9.6
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
Ellicott City, US
Twitter
@HuntressLabs
38,094 Twitter followers
LinkedIn® Page
www.linkedin.com
829 employees on LinkedIn®
(257)4.7 out of 5
7th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 82% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Blackpoint Cyber Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    19
    Threat Detection
    18
    Deployment Ease
    15
    Alerts
    14
    Continuous Monitoring
    13
    Cons
    Portal Issues
    6
    Expensive
    5
    Integration Issues
    5
    Poor Reporting
    5
    Difficult Navigation
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Blackpoint Cyber features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 9.0
    9.0
    Automated remediation
    Average: 8.5
    9.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Denver, Colorado, United States
    Twitter
    @blackpointus
    1,519 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    197 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 82% Small-Business
  • 17% Mid-Market
Blackpoint Cyber Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
19
Threat Detection
18
Deployment Ease
15
Alerts
14
Continuous Monitoring
13
Cons
Portal Issues
6
Expensive
5
Integration Issues
5
Poor Reporting
5
Difficult Navigation
4
Blackpoint Cyber features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 9.0
9.0
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Denver, Colorado, United States
Twitter
@blackpointus
1,519 Twitter followers
LinkedIn® Page
www.linkedin.com
197 employees on LinkedIn®
(919)4.6 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ESET PROTECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    199
    Security
    169
    Protection
    154
    Reliability
    113
    Features
    112
    Cons
    Learning Curve
    51
    Difficult Configuration
    47
    Expensive
    43
    Not User-Friendly
    37
    Slow Performance
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ESET PROTECT features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 9.0
    9.6
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ESET
    Company Website
    Year Founded
    1992
    HQ Location
    Bratislava, Slovak Republic
    Twitter
    @ESET
    277,257 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,944 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users
  • IT Manager
  • Network Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 46% Mid-Market
ESET PROTECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
199
Security
169
Protection
154
Reliability
113
Features
112
Cons
Learning Curve
51
Difficult Configuration
47
Expensive
43
Not User-Friendly
37
Slow Performance
37
ESET PROTECT features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 9.0
9.6
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
277,257 Twitter followers
LinkedIn® Page
www.linkedin.com
1,944 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By

    Users
    No information available
    Industries
    • Financial Services
    • Computer & Network Security
    Market Segment
    • 52% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Secureworks Taegis MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Staff Expertise
    5
    Immediate Response
    4
    SOC Services
    4
    Threat Detection
    4
    Cons
    Learning Curve
    5
    Implementation Challenges
    3
    Communication Issues
    2
    Integration Issues
    2
    Limited Integration
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Secureworks Taegis MDR features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 9.0
    8.0
    Automated remediation
    Average: 8.5
    8.6
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sophos
    Year Founded
    1985
    HQ Location
    Oxfordshire
    Twitter
    @Sophos
    36,769 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,477 employees on LinkedIn®
    Ownership
    LSE:SOPH
Product Description
How are these determined?Information
This description is provided by the seller.

Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By

Users
No information available
Industries
  • Financial Services
  • Computer & Network Security
Market Segment
  • 52% Mid-Market
  • 38% Enterprise
Secureworks Taegis MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Staff Expertise
5
Immediate Response
4
SOC Services
4
Threat Detection
4
Cons
Learning Curve
5
Implementation Challenges
3
Communication Issues
2
Integration Issues
2
Limited Integration
2
Secureworks Taegis MDR features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 9.0
8.0
Automated remediation
Average: 8.5
8.6
Automated investigation
Average: 8.7
Seller Details
Seller
Sophos
Year Founded
1985
HQ Location
Oxfordshire
Twitter
@Sophos
36,769 Twitter followers
LinkedIn® Page
www.linkedin.com
5,477 employees on LinkedIn®
Ownership
LSE:SOPH
(294)4.8 out of 5
12th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ThreatLocker is a comprehensive cybersecurity solution designed to empower organizations by providing them with the ability to control which applications are permitted to run on their networks. This s

    Users
    • President
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ThreatLocker Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    93
    Threat Detection
    87
    Ease of Use
    76
    Security
    71
    Protection
    69
    Cons
    Learning Curve
    44
    Difficult Learning Curve
    30
    Difficult Configuration
    16
    Difficult Navigation
    14
    Training Required
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ThreatLocker Platform features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Proactive threat hunting
    Average: 9.0
    8.3
    Automated remediation
    Average: 8.5
    8.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Orlando, Florida, United States
    Twitter
    @ThreatLocker
    2,654 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    650 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ThreatLocker is a comprehensive cybersecurity solution designed to empower organizations by providing them with the ability to control which applications are permitted to run on their networks. This s

Users
  • President
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
ThreatLocker Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
93
Threat Detection
87
Ease of Use
76
Security
71
Protection
69
Cons
Learning Curve
44
Difficult Learning Curve
30
Difficult Configuration
16
Difficult Navigation
14
Training Required
13
ThreatLocker Platform features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
8.8
Proactive threat hunting
Average: 9.0
8.3
Automated remediation
Average: 8.5
8.2
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2017
HQ Location
Orlando, Florida, United States
Twitter
@ThreatLocker
2,654 Twitter followers
LinkedIn® Page
www.linkedin.com
650 employees on LinkedIn®
(246)4.7 out of 5
Optimized for quick response
14th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 57% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet - All-in-One Cybersecurity Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Features
    53
    Security
    50
    Threat Detection
    50
    Cybersecurity
    38
    Cons
    UX Improvement
    17
    Limited Features
    16
    Missing Features
    16
    Slow Performance
    15
    Poor Reporting
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Proactive threat hunting
    Average: 9.0
    9.4
    Automated remediation
    Average: 8.5
    9.3
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,120 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 57% Mid-Market
  • 30% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Features
53
Security
50
Threat Detection
50
Cybersecurity
38
Cons
UX Improvement
17
Limited Features
16
Missing Features
16
Slow Performance
15
Poor Reporting
13
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.3
Proactive threat hunting
Average: 9.0
9.4
Automated remediation
Average: 8.5
9.3
Automated investigation
Average: 8.7
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,120 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®
(94)4.7 out of 5
10th Easiest To Use in Managed Detection and Response (MDR) software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native fra

    Users
    • Owner
    • Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 73% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guardz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Security
    45
    Features
    33
    Threat Detection
    28
    Easy Setup
    24
    Cons
    Limited Features
    10
    Insufficient Information
    7
    Integration Issues
    7
    Needs Improvement
    7
    UX Improvement
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guardz features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.9
    Proactive threat hunting
    Average: 9.0
    8.7
    Automated remediation
    Average: 8.5
    8.4
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guardz
    Company Website
    Year Founded
    2022
    HQ Location
    Tel Aviv, IL
    Twitter
    @GuardzCyber
    95 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native fra

Users
  • Owner
  • Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 73% Small-Business
  • 22% Mid-Market
Guardz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Security
45
Features
33
Threat Detection
28
Easy Setup
24
Cons
Limited Features
10
Insufficient Information
7
Integration Issues
7
Needs Improvement
7
UX Improvement
7
Guardz features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.9
Proactive threat hunting
Average: 9.0
8.7
Automated remediation
Average: 8.5
8.4
Automated investigation
Average: 8.7
Seller Details
Seller
Guardz
Company Website
Year Founded
2022
HQ Location
Tel Aviv, IL
Twitter
@GuardzCyber
95 Twitter followers
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
(253)4.5 out of 5
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fortra's Alert Logic Managed Detection and Response (MDR) is designed to help organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident respo

    Users
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Alert Logic MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Threat Detection
    11
    Deployment Ease
    8
    Ease of Use
    7
    SOC Services
    7
    Visibility
    7
    Cons
    Learning Curve
    12
    Expensive
    8
    Difficult Navigation
    5
    Complex Configuration
    4
    Inefficient Alert System
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alert Logic MDR features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Proactive threat hunting
    Average: 9.0
    8.3
    Automated remediation
    Average: 8.5
    8.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fortra
    Year Founded
    1982
    HQ Location
    Eden Prairie, Minnesota
    Twitter
    @fortraofficial
    2,570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,694 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fortra's Alert Logic Managed Detection and Response (MDR) is designed to help organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident respo

Users
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Mid-Market
  • 35% Enterprise
Alert Logic MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
11
Deployment Ease
8
Ease of Use
7
SOC Services
7
Visibility
7
Cons
Learning Curve
12
Expensive
8
Difficult Navigation
5
Complex Configuration
4
Inefficient Alert System
4
Alert Logic MDR features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 9.0
8.3
Automated remediation
Average: 8.5
8.2
Automated investigation
Average: 8.7
Seller Details
Seller
Fortra
Year Founded
1982
HQ Location
Eden Prairie, Minnesota
Twitter
@fortraofficial
2,570 Twitter followers
LinkedIn® Page
www.linkedin.com
1,694 employees on LinkedIn®

Learn More About Managed Detection and Response (MDR) Software

What is the best MDR software for financial services firms?

Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms:

These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks.

Which MDR solutions are best for startups?

For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users:

  • Red Canary: Focuses on offering constant support with a user-friendly interface.
  • Defendify: An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources.
  • Cynet: An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses.
  • Huntress: Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities.
  • Blumira: Praised for its focus on SMBs, and offers automated detection and response services.