--- title: Huntress Managed ITDR Reviews meta\_title: 'Huntress Managed ITDR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 113 reviews by the users' company size, role or industry to find out how Huntress Managed ITDR works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 113 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### Huntress Managed ITDR Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **continuous monitoring** of Huntress Managed ITDR, enabling quick detection of threats and enhancing security efficiently. [(17 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696353&qs=pros-and-cons#reviews) Users value the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and streamlining security management seamlessly. [(11 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696946&qs=pros-and-cons#reviews) Users value the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick detection of threats. [(10 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=2029922&qs=pros-and-cons#reviews) Users value Huntress Managed ITDR for its **clear visibility and actionable alerts** , enhancing security without adding team workload. [(9 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696242&qs=pros-and-cons#reviews) Users commend the **rapid and responsive customer support** of Huntress, enhancing their overall experience significantly. [(8 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696141&qs=pros-and-cons#reviews) Users find the **inadequate detection** of failed login attempts limits proactive incident response and increases investigation time. [(3 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1958195&qs=pros-and-cons#reviews) Users express a desire for more **limited control** over settings and configurations in the management console. [(3 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1958192&qs=pros-and-cons#reviews) Users feel the pricing is **a little high for every user** , which may limit accessibility despite the product's quality. [(2 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1958200&qs=pros-and-cons#reviews) Users notice some **false positives** , especially with VPNs or incorrect location detections, but prioritize safety overall. [(2 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=2029886&qs=pros-and-cons#reviews) Users report an **inefficient alert system** that fails to detect failed login attempts and lacks detailed event information. [(2 mentions)](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696297&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Huntress Managed ITDR ##### 1. Continuous Monitoring Users value the **continuous monitoring** of Huntress Managed ITDR, enabling quick detection of threats and enhancing security efficiently. [ See 17 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696353&qs=pros-and-cons#reviews) See Related User Reviews MC Matthew C. 5.0/5 "Invaluable Tool for Identity Threat Detection" What do you like about Huntress Managed ITDR? I like that Huntress Managed ITDR is simple to use and integrates well with the systems we use, accompanied by good documentation. It's been really va ![Joe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe C.") JC Joe C. Enterprise (\> 1000 emp.) 5.0/5 "Automated ITDR is a Life Saver!" What do you like about Huntress Managed ITDR? What I liked best about Huntress ITDR was the automation and speed of threats being handled. Alot of times Business Email Compromises happen over nig ##### 2. Easy Integrations Users value the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and streamlining security management seamlessly. [ See 11 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696946&qs=pros-and-cons#reviews) See Related User Reviews HA Halion A. Small-Business (50 or fewer emp.) 5.0/5 "Huntress should just take over all security for all things" What do you like about Huntress Managed ITDR? they now include google which is awesome! MC Matthew C. 5.0/5 "Invaluable Tool for Identity Threat Detection" What do you like about Huntress Managed ITDR? I like that Huntress Managed ITDR is simple to use and integrates well with the systems we use, accompanied by good documentation. It's been really va ##### 3. Reliability Users value the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick detection of threats. [ See 10 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=2029922&qs=pros-and-cons#reviews) See Related User Reviews MC Matthew C. 5.0/5 "Invaluable Tool for Identity Threat Detection" What do you like about Huntress Managed ITDR? I like that Huntress Managed ITDR is simple to use and integrates well with the systems we use, accompanied by good documentation. It's been really va NF Niek F. Small-Business (50 or fewer emp.) 5.0/5 "Huntress ITDR Delivers on the Hype" What do you like about Huntress Managed ITDR? I’ve been using Huntress ITDR almost every day for about three months now, and I’m genuinely impressed, this tool truly delivers on its promise. I’ve ##### 4. Threat Detection Users value Huntress Managed ITDR for its **clear visibility and actionable alerts** , enhancing security without adding team workload. [ See 9 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696242&qs=pros-and-cons#reviews) See Related User Reviews MC Matthew C. 5.0/5 "Invaluable Tool for Identity Threat Detection" What do you like about Huntress Managed ITDR? I like that Huntress Managed ITDR is simple to use and integrates well with the systems we use, accompanied by good documentation. It's been really va ![Joe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe C.") JC Joe C. Enterprise (\> 1000 emp.) 5.0/5 "Automated ITDR is a Life Saver!" What do you like about Huntress Managed ITDR? What I liked best about Huntress ITDR was the automation and speed of threats being handled. Alot of times Business Email Compromises happen over nig ##### 5. Customer Support Users commend the **rapid and responsive customer support** of Huntress, enhancing their overall experience significantly. [ See 8 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696141&qs=pros-and-cons#reviews) See Related User Reviews HA Halion A. Small-Business (50 or fewer emp.) 5.0/5 "Huntress should just take over all security for all things" What do you like about Huntress Managed ITDR? they now include google which is awesome! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Huntress ITDR: Easy Implementation, Clean Layout, Fast Tenant Analysis, GREAT support" What do you like about Huntress Managed ITDR? Huntress ITDR is extremely easy to implement, quickly gives you an analysis of your existing tenant's status that you can give to stakeholders/custome ### 5 Cons or Disadvantages of Huntress Managed ITDR ##### 1. Inadequate Detection Users find the **inadequate detection** of failed login attempts limits proactive incident response and increases investigation time. [ See 3 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1958195&qs=pros-and-cons#reviews) See Related User Reviews ![Corbin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corbin J.") CJ Corbin J. Small-Business (50 or fewer emp.) 3.5/5 "Simple M365 Alerting and Easy Integration, but Misses Failed Login Detection" What do you dislike about Huntress Managed ITDR? We’ve had one main issue. After investigating a malicious URL that was clicked, we dug deeper into the users who received the email and found that ITD NF Niek F. Small-Business (50 or fewer emp.) 5.0/5 "Huntress ITDR Delivers on the Hype" What do you dislike about Huntress Managed ITDR? The only downside I can think of is that it sometimes gets the country of an IP address wrong. This seems to happen because some IP addresses show up ##### 2. Limited Control Users express a desire for more **limited control** over settings and configurations in the management console. [ See 3 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1958192&qs=pros-and-cons#reviews) See Related User Reviews HA Halion A. Small-Business (50 or fewer emp.) 5.0/5 "Huntress should just take over all security for all things" What do you dislike about Huntress Managed ITDR? I feel like they are starting to make some new improvements to the product that are really good, as i felt they were kind of stagnant for awhile so as EB Esteban B. 5.0/5 "Swift Response and User-Friendly Interface" What do you dislike about Huntress Managed ITDR? I would like the management console could have more customization. They designed it to be really simple. Just kind of set it and forget it type of sit ##### 3. Expensive Users feel the pricing is **a little high for every user** , which may limit accessibility despite the product's quality. [ See 2 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1958200&qs=pros-and-cons#reviews) See Related User Reviews ![Andre D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre D.") AD Andre D. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Suspicious Login Monitoring and User Isolation" What do you dislike about Huntress Managed ITDR? Price is a little high since we have to pay for every user. CS Caleb S. Mid-Market (51-1000 emp.) 5.0/5 "Huntress ITDR - Peace of mind, with minimal noise" What do you dislike about Huntress Managed ITDR? Cost may be prohibitive, but it's a great product. ##### 4. False Positives Users notice some **false positives** , especially with VPNs or incorrect location detections, but prioritize safety overall. [ See 2 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=2029886&qs=pros-and-cons#reviews) See Related User Reviews ![Joe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe C.") JC Joe C. Enterprise (\> 1000 emp.) 5.0/5 "Automated ITDR is a Life Saver!" What do you dislike about Huntress Managed ITDR? There are some false positives that it detects such as users that use a VPN or just the wrong City/State being detected by the IP, but with these type ![Matt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt D.") MD Matt D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Deployment and Integration, Outstanding Support" What do you dislike about Huntress Managed ITDR? There's not really any downsides to ITDR, it does exactly what it says. You'll get the odd false positive, but this is to be expected. When you first ##### 5. Inefficient Alert System Users report an **inefficient alert system** that fails to detect failed login attempts and lacks detailed event information. [ See 2 mentions ](https://www.g2.com/products/huntress-managed-itdr/reviews?filters%5Bsentiment_snippet%5D=1696297&qs=pros-and-cons#reviews) See Related User Reviews ![Corbin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corbin J.") CJ Corbin J. Small-Business (50 or fewer emp.) 3.5/5 "Simple M365 Alerting and Easy Integration, but Misses Failed Login Detection" What do you dislike about Huntress Managed ITDR? We’ve had one main issue. After investigating a malicious URL that was clicked, we dug deeper into the users who received the email and found that ITD ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Detection and Fast Remediation for Proactive SOC" What do you dislike about Huntress Managed ITDR? The data contained within detection could be more detailed. In particular when IP-based VPN detection is used as it doesn't provide the best level of RF Roberto F. Operations Engineer Mid-Market (51-1000 emp.) 7/23/2026 "Huntress SOC Went Above and Beyond During a Real Compromise" 5/5 What do you like best about Huntress Managed ITDR? The standout moment for us was when one of our accounts was compromised right after our trial period had ended. Despite the trial being over, the Huntress SOC team stepped in anyway — they detected the compromise, disabled the affected account, and handled remediation without us having to escalate or negotiate access first. That level of follow-through, even outside a paid engagement, said a lot about how they operate. It gave us real confidence that during an active incident, we'd have people actually watching and acting, not just a dashboard full of alerts we'd have to triage ourselves. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? Limited customization. detection logic is largely Huntress-managed; less flexibility to write your own rules compared to something like MDE custom detections. Critical alerts get fast, hands-on attention from the SOC, but lower-severity alerts don't always get the same level of follow-up. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? Huntress Managed ITDR gives us 24/7 eyes on identity threats that our small IT team can't watch around the clock on our own. The biggest benefit has been having an actual SOC team validate and act on suspicious activity instead of just generating alerts we'd have to triage ourselves — that was proven out directly when they caught and remediated a compromised account even after our trial had ended. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jeffery L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffery L.") JL Jeffery L. Mid-Market (51-1000 emp.) 7/22/2026 "Easy Setup, Needs Improved Identity Management" 3.5/5 What do you like best about Huntress Managed ITDR? I like the visual map; it's great for understanding how things are laid out. Huntress Managed ITDR definitely offers an easier and more encompassing interface compared to Native Microsoft Arts. It's simple to set up, with a quick, literally five-minute setup. Just four or five clicks, and we're done, which I think is perfect. It's also already picked up a couple of issues like impossible travel, just from the way it presents the information. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? I find it problematic that there's no way to cancel somebody's access or revoke it easily. Also, identifying identities without MFA and printing that list is not possible, which would be nice to have. It would be helpful if there were new actions right from the screen to enable MFA when it's disabled, instead of having to navigate elsewhere. The boards could be more functional; when something risky is detected, it should take me directly to where I can address it, like turning MFA on or off. Additionally, it'd be beneficial if the system could identify risky applications from the list I have. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? I find Huntress Managed ITDR makes managing unwanted access clear and easy with its visual map. It’s an easier, more encompassing interface compared to native Microsoft tools, and it quickly identified issues like impossible travel. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lisa V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa V.") LV Lisa V. SENIOR CONSULTANT/HELP DESK COORDINATOR Small-Business (50 or fewer emp.) 4/17/2026 "Reassuring Identity Monitoring with Excellent Support and Reporting" 5/5 What do you like best about Huntress Managed ITDR? It’s reassuring to know that someone is watching over all identities. This has proven itself time and again for both our clients and our own team. The support is consistently excellent, and the reporting is also great. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? I wish there was a way to export the timeline report so we don't have to manually create our own incident report. If they had a way to export it, that would be even better. I copy paste right now but an export function would be great for all the reporting. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? Protecting identities and keeping everyone safe. I love that they immediately revoke the user session and disable the identity. We get text messages and phone calls all at the same time so we can remediate these incidents which would normally cause down time for everyone and spread if they weren't there to stop it. All are always fully remediated in less than an hour. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick A.") NA Nick A. IT Support Technician Small-Business (50 or fewer emp.) 6/21/2026 "Top-Tier Threat Detection and Easy Setup" 5/5 What do you like best about Huntress Managed ITDR? I like that Huntress Managed ITDR adds an extra layer of defense and notification that we can't see or get notified on day to day, creating a defense in-depth mechanism for our 365 environments. The platform's setup is simple, and having onboarding with the actual Huntress team is great. It's comforting to know there's a trained organization and staff looking after our client's identity, especially since we generally don't as much threat hunting capabilities due to resources. The inclusion of both AI and actual live human analysts helps ensure our environment is protected, notifying us of potential red flags and even blocking accounts deemed breached on our behalf. It makes us feel comfortable when we're not online, knowing our systems are in capable hands. The platform works great overall. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? There's a bit of fine tuning when you first set up a new organization, which is mainly just more than likely just 365 identity side of things. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? Huntress Managed ITDR solves identity management issues for our clients, offers an unseen layer of defense in our 365 environments, provides 24/7 threat monitoring, and our smaller team benefits from Huntress's AI and human analysts for effective protection. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite NM Nick M. L2 Network Technician Information Technology and Services Mid-Market (51-1000 emp.) 5/5/2026 "Automated ITDR Lockouts and Clear Next Steps Keep Users Secure" 5/5 What do you like best about Huntress Managed ITDR? The most helpful part of ITDR, in my experience, is the automated security measures that lock out users when an incident occurs. Huntress also provides clear feedback on the next steps to take, helping ensure the user stays secure. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? The least helpful thing about ITDR is that it can make some clients less likely to pay attention to phishing emails, since they know that if they make a mistake, the service will stop the attack. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? ITDR has been a big help for our help desk. If a client gets compromised, ITDR automatically blocks the attack and alerts us—sometimes before the end user even has any idea what happened. That means we can respond faster, resolve issues more quickly, and it also helps boost our clients’ confidence in us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/20/2026 "Clean, Fast Multi-Tenant Visibility with Quick Microsoft Defender Setup" 4.5/5 What do you like best about Huntress Managed ITDR? I like being able to view all tenant information in one place, instead of having to log in to each tenant individually. The interface also feels cleaner and easier to navigate than the Microsoft Security portal. I primarily use Microsoft Defender, which is Huntress' primary integration, so that made setup very quick and painless. The platform pulls information relatively quickly, and doesn't seem to have much of a hit on performance. I do wish that there wasn't a 50 unit minimum, as it can be pricey for newer service providers, such as myself, that may not have that sort of demand. Onboarding is quick and painless, and the support/account management team is always quick to respond. I have yet to use any of the Huntress AI features, but that's something I plan on playing around with in the future, Artificial Intelligence/Automation is the future. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? The only complaint I have is the 50 unit/license minimum. It would be nice to have exceptions made for newer service providers that may not have that demand yet... Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? I'm a one man shop, and Huntress makes it quick and easy to view everything in one place. Also, having the managed team is great for small MSPs without the capacity to do it all themselves. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Eric v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric v.") EV Eric v. CTO Small-Business (50 or fewer emp.) 6/4/2026 "Simple UI, Easy M365 Setup, and Fast Detection Performance" 4.5/5 What do you like best about Huntress Managed ITDR? The UI is simple to understand, the integration with M365 is super simple to setup. This makes the onboarding of new customers super simple, login with your global admin account and approve. The detection performance is super quick. The pricing tiers are nice and you can easily safe money but committing to a higher tier. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? The email templates are inconsistent in the entire platform. Not yet seen an artificial intelligence agents to help you understand warnings better or help you with solving preventing the next issue Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? Breach accounts or Enterprise apps with in the Microsoft 365 tenants. It is also blocking malicious sign-in Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 5/27/2026 "ITDR for the Masses - Huntress!" 5/5 What do you like best about Huntress Managed ITDR? So far the ease of use in onboarding has been a real plus. Having alerts for suspicious logins has also been an eye opener for us and the cost was very reasonable for our environment. We've been using it for a few months and looking forward to seeing the results in the future with it's analytics and AI functionality. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? So far we've only used it for a couple of months so it may be too early to tell. Wish there was a little more customization if possible, but we'll know if this is an issue or not in the future. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? They help us keep “eyes on” our environments 24/7 by monitoring them for us. That’s a huge benefit, because it lets us focus on other items that need more attention instead of constantly watching a screen and monitoring logs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ty L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ty L.") TL Ty L. Support POD Manager Mid-Market (51-1000 emp.) 9/5/2025 "Rapid Threat Detection, Needs Escalation Tweaks" 5/5 What do you like best about Huntress Managed ITDR? I like how quickly Huntress Managed ITDR detects and intervenes when an account is compromised, usually within a few minutes. The historical alert functions are also helpful. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? They have incidents and escalations as separate areas. However, the escalations area functions quite awkwardly and requires manual involvement but isn't very intuitive. Also, if an escalation is not addressed it will hide additional escalation notifications from that client for that escalation type which is not good. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? I use Huntress Managed ITDR for managing email threats and security 24/7. It solves the need for comprehensive alerting per client and quick detection of compromised accounts, usually within minutes. The historical alert functions are also helpful. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: Thank You page ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/1/2026 "Huntress Delivers Actionable 24/7 EDR Triage and Big ROI for MSPs" 5/5 What do you like best about Huntress Managed ITDR? Huntress has become one of the most valuable tools in our MSP stack. The managed EDR component is the standout feature - rather than just throwing alerts at you, the Huntress SOC team actively investigates detections and delivers actionable incident reports almost immediately. with clear remediation steps. For a small MSP team, that 24/7 human-backed triage is a genuine force multiplier.The multi-tenant portal is well thought out. Managing detections, agents, and reporting across multiple clients from a single dashboardis clean and intuitive, and the per-organisation breakdown makes it easy to stay on top of each client's posture without context-switching between separate logins. The integration into our PSA is almost immediate and seamless, and setup was smooth with no issues. We also recently deployed the ITDR package and the automated checks were compeltely extremely quickly. From a value perspective, it punches well above its weight for the price point. Compared to trying to staff equivalent detection and response coverage internally, the ROI is obvious. Review collected by and hosted on G2.com. What do you dislike about Huntress Managed ITDR? There isn't much to complain about. Onboarding new endpoints is straightforward, though it can take a little time to get agents fully deployed across larger client environments. Not a blocker, just something to plan for during rollout. The portal is clear, but compared to some other products, flows could use some refinement. Review collected by and hosted on G2.com. What problems is Huntress Managed ITDR solving and how is that benefiting you? As an MSP, we're responsible for the security of multiple SME clients who don't have dedicated security teams. Huntress fills that gap - giving us enterprise-grade threat detection and response at a cost that makes sense for the SME market. It's directly improved our ability to detect and contain threats that would have previously gone unnoticed, and the incident reports give us clear, client-friendly documentation when something does happen. It has already helped us with a couple of different issues at clients, some of them historical that we wouldn't have found without Huntress. Review collected by and hosted on G2.com. 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