--- title: ThreatDown Reviews meta\_title: Malwarebytes Reviews & Product Details - G2 meta\_description: 100+ verified Malwarebytes reviews from authenticated users. Find out from real people if Malwarebytes can help you flush out malicious software on your machine. aggregate\_rating: rating\_value: 4.6 review\_count: 1089 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

### ThreatDown Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ThreatDown's **ease of use** facilitates quick deployment and seamless integration for clients. [(99 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454076&qs=pros-and-cons#reviews)

Users praise the **user-friendly interface** and seamless integration of ThreatDown, enhancing proactive security management effortlessly. [(68 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455549&qs=pros-and-cons#reviews)

Users value the **robust security features** of ThreatDown, effectively detecting and eliminating various threats for comprehensive protection. [(59 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457180&qs=pros-and-cons#reviews)

Users appreciate the **effective threat detection** of ThreatDown, ensuring a secure and worry-free online experience. [(56 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1460456&qs=pros-and-cons#reviews)

Users commend the **responsive and attentive customer support** of ThreatDown, enhancing their overall experience with the product. [(54 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1453836&qs=pros-and-cons#reviews)

Users face challenges with **poor customer support** , citing difficulties in troubleshooting and navigating the system effectively. [(23 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454520&qs=pros-and-cons#reviews)

Users note a **lack of clarity** in security scoring, which complicates understanding and using the ThreatDown features effectively. [(22 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1458574&qs=pros-and-cons#reviews)

Users indicate that **missing features** like flexible module selection and firewall improvements hinder the ThreatDown experience. [(20 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455802&qs=pros-and-cons#reviews)

Users experience **frequent false positives** with ThreatDown, urging for improvements to enhance accuracy and reduce noise. [(18 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457612&qs=pros-and-cons#reviews)

Users frequently experience **communication issues** with ThreatDown, mainly due to inconsistent customer service and lack of chat support. [(16 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455102&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of ThreatDown

##### 1. Ease of Use

Users find ThreatDown's **ease of use** facilitates quick deployment and seamless integration for clients.
[
See 99 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454076&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.")
JK

John K.

Mid-Market (51-1000 emp.)

5.0/5

"Protection for the things that matter the most!"

What do you like about ThreatDown?

Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from ne

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful security suite at reasonable price!"

What do you like about ThreatDown?

Ease of use, customer support, number of features

##### 2. Features

Users praise the **user-friendly interface** and seamless integration of ThreatDown, enhancing proactive security management effortlessly.
[
See 68 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455549&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful security suite at reasonable price!"

What do you like about ThreatDown?

Ease of use, customer support, number of features

 ![Bartosz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartosz B.")
BB

Bartosz B.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Streamlined Endpoint Security"

What do you like about ThreatDown?

ThreatDown provides a very intuitive interface that makes day-to-day security monitoring fast and efficient. The deployment process is smooth, updates

##### 3. Security

Users value the **robust security features** of ThreatDown, effectively detecting and eliminating various threats for comprehensive protection.
[
See 59 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457180&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.")
JK

John K.

Mid-Market (51-1000 emp.)

5.0/5

"Protection for the things that matter the most!"

What do you like about ThreatDown?

Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from ne

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Painless Setup, Robust Endpoint Protection"

What do you like about ThreatDown?

I use ThreatDown for patching, monitoring, and securing endpoints. It makes the patching of systems easy for me and shows which systems have vulnerabi

##### 4. Threat Detection

Users appreciate the **effective threat detection** of ThreatDown, ensuring a secure and worry-free online experience.
[
See 56 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1460456&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Malwarebytes EDR, MDR, and Email Security"

What do you like about ThreatDown?

Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it

 ![Russel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russel M.")
RM

Russel M.

Small-Business (50 or fewer emp.)

4.0/5

"Good, highly-detailed visibility into managed systems and their security health."

What do you like about ThreatDown?

ThreatDown provides a single site where security software for Windows, Linux, MacOS, Android, and iOS devices can be managed. Not only is the state of

##### 5. Customer Support

Users commend the **responsive and attentive customer support** of ThreatDown, enhancing their overall experience with the product.
[
See 54 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1453836&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful security suite at reasonable price!"

What do you like about ThreatDown?

Ease of use, customer support, number of features

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Malwarebytes EDR, MDR, and Email Security"

What do you like about ThreatDown?

Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it

### 5 Cons or Disadvantages of ThreatDown

##### 1. Poor Customer Support

Users face challenges with **poor customer support** , citing difficulties in troubleshooting and navigating the system effectively.
[
See 23 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454520&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best-in-Class Support Experience"

What do you dislike about ThreatDown?

Complex Addons and sometimes the Support is not reachable

RC

Roberto C.

Small-Business (50 or fewer emp.)

5.0/5

"Peace of mind in a fast and easy to use package, now with even more features!"

What do you dislike about ThreatDown?

I still don't have a GUI for schedule scans, but I have been told it is getting worked on.

##### 2. Lack of Clarity

Users note a **lack of clarity** in security scoring, which complicates understanding and using the ThreatDown features effectively.
[
See 22 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1458574&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bartosz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartosz B.")
BB

Bartosz B.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Streamlined Endpoint Security"

What do you dislike about ThreatDown?

Reporting customization could be more flexible, as exporting detailed logs sometimes requires additional steps. Integration with certain third-party t

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent product with good performance and minimal end user impact"

What do you dislike about ThreatDown?

Purchase process is painful for MSPs. Having to purchase through a distributor slows down the rollout

##### 3. Missing Features

Users indicate that **missing features** like flexible module selection and firewall improvements hinder the ThreatDown experience.
[
See 20 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455802&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bartosz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartosz B.")
BB

Bartosz B.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Streamlined Endpoint Security"

What do you dislike about ThreatDown?

Reporting customization could be more flexible, as exporting detailed logs sometimes requires additional steps. Integration with certain third-party t

 ![Johannes O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johannes O.")
JO

Johannes O.

Small-Business (50 or fewer emp.)

4.0/5

"Effective macOS Security with Language Barrier"

What do you dislike about ThreatDown?

The client on macOS does not yet offer all the features available on Windows. Additionally, it is only localized in English, and there are no notifica

##### 4. False Positives

Users experience **frequent false positives** with ThreatDown, urging for improvements to enhance accuracy and reduce noise.
[
See 18 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457612&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.")
JK

John K.

Mid-Market (51-1000 emp.)

5.0/5

"Protection for the things that matter the most!"

What do you dislike about ThreatDown?

Nothing really to improve on, it does what you need when you need it.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Painless Setup, Robust Endpoint Protection"

What do you dislike about ThreatDown?

IT is a bit too restrictive on MS Word, PowerPoint, and Excel. Sometimes it does not like the formulas and can be too restrictive to the point that I

##### 5. Communication Issues

Users frequently experience **communication issues** with ThreatDown, mainly due to inconsistent customer service and lack of chat support.
[
See 16 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455102&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean M.")
JM

Jean M.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing experience"

What do you dislike about ThreatDown?

One area where ThreatDown could improve is user communication functionality. Currently, there is no built in feature that allows administrators to sen

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best-in-Class Support Experience"

What do you dislike about ThreatDown?

Complex Addons and sometimes the Support is not reachable

 ![Jeremy N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy N.")
JN

Jeremy N.

President

Small-Business (50 or fewer emp.)

8/1/2024

"Excellent tool for End point defence as part of our Cyber Defence"

5/5

What do you like best about ThreatDown?

Threatdown is an important tool used in securing our network. The ease of use in administering the workstations and servers in everything from detections to updating and vulnerabilities greatly assists us in securing the network. The interruption to users is very minimal and no performance issues are caused by the software. The cloud administrator interface is excellent in allowing me to monitor the network remotely from even my phone. And we have only had a few false positives in the past years running the software. It has however stopped thousands of infected websites and malware files as well as.a targeted ransomware attack. I would highly recommend Threatdown as a tool in securing your businesses network as part of a cybersecurity organizational plan. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Only problem we have encountered rarely is false positives which can quickly be ratified with the cloud control panel. For any other issues rarely encountered support has been very helpful. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

Threatdown is used as a tool to help our organization meet PCI DSS compliance through endpoint protection, identification of vulnerabilities, and reporting. It has been a very valuable tool in meeting compliance. Review collected by and hosted on G2.com.

Show More

Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-9947439/official_response/edit)

Hi Jeremy,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown has become an important part of your organization's cybersecurity strategy. We’re glad the cloud management console, lightweight performance, and centralized visibility are helping you efficiently manage your environment while protecting against malware, malicious websites, and even targeted ransomware attacks. It’s also great to hear that ThreatDown is supporting your PCI DSS compliance efforts and providing value beyond day-to-day endpoint protection. We appreciate your feedback regarding false positives as well, and we’re glad our support team has been there to assist when needed.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

6/30/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

TF

Tom F.

IT Support Engineer

Mid-Market (51-1000 emp.)

4/9/2025

"Effortless Endpoint Protection with Seamless Patching"

5/5

What do you like best about ThreatDown?

I love ThreatDown for its ease of use and intuitive GUI. The ability to proactively scan all endpoints in the company for malware and outdated software is great. I find it incredibly useful that I can patch all computers and servers with just two clicks of the mouse. The software and OS patching features are something I use just about every day, and they work well. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

It doesn't patch all software right now. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

I can proactively scan all endpoints for malware and outdated software. Patching computers and servers is quick with just 2 clicks. However, it doesn't patch all software at the moment. Review collected by and hosted on G2.com.

Show More

6/22/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.")
JK

John K.

Chief Technology Office

Automotive

Mid-Market (51-1000 emp.)

8/29/2019

"Protection for the things that matter the most!"

5/5

What do you like best about ThreatDown?

Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from new and emerging threats. Couple that with regular account reviews with their support team to ensure you're getting the most from the system and you've got comprehensive cover! Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing really to improve on, it does what you need when you need it. Review collected by and hosted on G2.com.

Recommendations to others considering ThreatDown:

Try it, it's free! You'll see the benefits, and I'm sure you'll agree it's one of the best offerings out on the market. Dont just use it in the office either use their home product and get the full picture on how it can protect you both at work and at home. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

The protection Threatdown offers over competative products is second to none, I used to use it alongside other suites but Threatdown was and is predominatnly first to detect and remove threats so it became my only endpoint suite. I can now rest safe in the knowledge that all my clients are protected from Malware / Ransomware and Exploits and that regardless of what network they're connected to all being fileted as per my companys DNS policies. The problem for any IT manager is peace of mind and whilst we'll never truly get that MWB goes a long way to helping. Additionally they now protect mobile devices so this comprehensive defence now extends far beyond just the traditional desktop/laptop/server installs and now stops malware dead at the extremities of the business regardless of what network they're connected to. Review collected by and hosted on G2.com.

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Response from Angela Kelleher of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-3090996/official_response/edit)

Hi John

Thanks for rating us five stars, we couldn’t be happier! Seriously, you made our day, and we really appreciate it!

Best regards,

Angela

5/26/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/16/2026

"Effective Endpoint Protection for K-12 Environments"

4.5/5

What do you like best about ThreatDown?

What stands out most is how well it balances strong security with ease of management. After deploying it in a small school environment, I’ve found it to be one of the most straightforward endpoint security solutions to implement and maintain. The cloud-based management console makes it simple to monitor and manage devices across multiple campuses, and the lightweight agent helps minimize performance impact on both staff and student devices.

ThreatDown provides excellent protection against malware, ransomware, and other modern threats without requiring a large cybersecurity team to run it day to day. In K–12 settings where IT resources are often limited, I’ve especially valued the smooth deployment process, reliable threat detection, and the ability to respond quickly to incidents from a centralized dashboard. Overall, it delivers enterprise-level protection in a package that remains practical and manageable for school districts. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

While I've had a positive experience with ThreatDown overall, there are a few areas where I think it could be improved. I've found that the reporting and analytics are sometimes less detailed than what is available in some higher-end enterprise security platforms. There can also be occasional false positives that require review and whitelisting, particularly in educational environments where specialized instructional software is used. In addition, while the platform is easy to manage, some advanced configuration options and investigation tools are not as robust as those found in more mature EDR solutions. Finally, as organizations grow and security needs become more complex, some districts may find themselves wanting deeper integrations and more granular controls. These are generally minor concerns, but they are areas where I believe the platform could continue to improve. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

ThreatDown is helping us solve several challenges that are common in K-12 technology environments. With thousands of devices used by staff and students, it provides centralized visibility and protection against malware, ransomware, phishing attempts, and other cybersecurity threats without requiring a large security team to manage it. One of the biggest benefits I've seen is the reduction in time spent responding to infections and security incidents. The platform's automated threat detection and remediation capabilities help stop issues before they spread, allowing our IT staff to focus on supporting instruction and district operations rather than constantly dealing with compromised devices. ThreatDown's cloud-based management also makes it easier to monitor and manage endpoints across multiple campuses from a single dashboard, improving efficiency and helping us maintain a stronger security posture while operating with limited resources. Review collected by and hosted on G2.com.

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Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-12965270/official_response/edit)

Hi!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is helping your team deliver strong security while remaining easy to deploy and manage across your school environment. We’re glad the centralized cloud management, lightweight agent, and automated threat detection are helping your team protect staff and student devices while reducing the burden on limited IT resources. We also appreciate your thoughtful feedback around reporting, advanced investigation capabilities, and integrations—insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Bartosz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartosz B.")
BB

Bartosz B.

Inżynier systemu

Small-Business (50 or fewer emp.)

9/17/2025

"Reliable and Streamlined Endpoint Security"

5/5

What do you like best about ThreatDown?

ThreatDown provides a very intuitive interface that makes day-to-day security monitoring fast and efficient. The deployment process is smooth, updates roll out seamlessly, and the platform consolidates multiple threat insights into one dashboard. Its lightweight agent runs quietly in the background while still offering deep visibility, which saves time and improves response accuracy. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Reporting customization could be more flexible, as exporting detailed logs sometimes requires additional steps. Integration with certain third-party tools is available but not always as straightforward as expected, leading to some extra configuration work. A few advanced features take longer to master, especially for new administrators, which slightly slows down the initial learning curve. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

ThreatDown is helping us reduce the time and complexity of endpoint protection by centralizing detection, response, and reporting in a single platform. It solves the problem of fragmented visibility—rather than juggling multiple tools, we can quickly see threats, their severity, and recommended actions in one place. Automated remediation has cut down the manual effort our team used to spend on isolating or cleaning infected endpoints, which directly reduces downtime.

The biggest benefit is efficiency: incidents are resolved faster, analysts spend less time on repetitive triage tasks, and overall risk exposure is significantly lowered. It also improves confidence during audits since logs and compliance reporting are easier to generate and verify. Review collected by and hosted on G2.com.

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Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-11691210/official_response/edit)

Hi Bartosz,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that the intuitive interface and centralized dashboard are helping your team monitor and respond to threats more efficiently. We’re glad the lightweight agent, smooth deployment, and automated remediation are saving time and reducing complexity across your environment. We also appreciate your feedback around reporting, integrations, and the learning curve for advanced features—insights like this are valuable as we continue to enhance the platform and experience.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

3/19/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean M.")
JM

Jean M.

Network administrators

Mid-Market (51-1000 emp.)

11/15/2024

"Amazing experience"

5/5

What do you like best about ThreatDown?

ThreatDown has been very helpful, particularly with its patch management capabilities. The ability to deploy updates and remotely restart computers directly from the console when a software update is pending is extremely efficient and saves significant administrative time. The centralized management interface simplifies oversight and reduces manual intervention. At this time, I have not experienced any issues or complaints with the platform. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

One area where ThreatDown could improve is user communication functionality. Currently, there is no built in feature that allows administrators to send direct messages or notifications to end users from the console. Having the ability to push alerts, maintenance notifications, or security related messages to users would enhance administrative efficiency and improve overall incident response coordination. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

ThreatDown is solving key challenges related to endpoint security, patch management, and centralized visibility. It allows us to manage threat detection, remediation, and software updates from a single console, which significantly reduces administrative overhead. Automated patch deployment helps minimize vulnerabilities and lowers our overall attack surface, while remote remediation capabilities enable faster incident response without needing physical access to devices. As a result, we benefit from improved operational efficiency, stronger security posture, reduced downtime, and better overall control of our endpoint environment. Review collected by and hosted on G2.com.

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Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-10518723/official_response/edit)

Hi Jean,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is helping streamline patch management and reduce administrative overhead through centralized control and remote capabilities. We’re glad the platform is improving efficiency while strengthening your overall security posture. We also appreciate your feedback, insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

2/27/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RC

Roberto C.

Small-Business (50 or fewer emp.)

11/2/2023

"Peace of mind in a fast and easy to use package, now with even more features!"

5/5

What do you like best about ThreatDown?

We have recently integrated MDR (Managed Detection and Response) and it has been a godsend. While I can still use the Nebula console to manage my endpoints, with MDR I'm less worried about missing anything that might cause harm to our company. They also revamped the Nebula console so everything looks and feels more intuitive. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I still don't have a GUI for schedule scans, but I have been told it is getting worked on. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

Keeping us safe from exterior attacks and preventing our end users from allowing attacks to happen (can't monitor everyone manually, so Malwarebytes really helps in that sense), teaching me (and from me to our end users) to be a better technology user (following safe practices posted in their reports and insights, helping others follow suit, etc.), protecting our clients data when we request a backup of their data (personal health information), peace of mind in not forgetting those safe practices mentioned. Review collected by and hosted on G2.com.

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Response from Angela Kelleher of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-8808489/official_response/edit)

Hi Roberto!

We're happy to hear that you find our customer support easy to contact and appreciate the follow-ups. We'll certainly take your feedback about the scheduled scan GUI and Malwarebytes removal into consideration for future improvements. It's great to know that ThreatDown is helping to keep you safe from exterior attacks and teaching you and your end users to be better technology users. Thank you for sharing your experience and for choosing ThreatDown!

Best regards.

Angela

2/24/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.")
DG

David G.

Tech Support Specialist

Mid-Market (51-1000 emp.)

11/19/2019

"I tried the rest and have found the best!!! This is our 8th year! Still awesome!"

5/5

What do you like best about ThreatDown?

As a School District, we don't have the resources to waste time on malware issues. We love Threatdown for protecting our Macs and PC's. It is such a time-saver and a comfort to know that we are protected. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The product has exceeded our expectations. We have enjoyed eight years of fabulous service. Review collected by and hosted on G2.com.

Recommendations to others considering ThreatDown:

Just do it!! You will not be disappointed!! Contact a Sales person and ask to see their product demonstration. You will be impressed and see why I think Malwarebytes is such a great product. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

We are getting a total solution for our Macintosh and Dell computers. We are noticing a drastic decrease in problems since we started using Malwarebytes. We had all kinds of issues with Avast and Symantec. We are seeing exploits blocked so teachers are not calling with all the pop-up problems and malware messages. Also, we are using the Malwarebytes Chrome extension to protect our browser. They also have a free malware blocker plugin for most web browsers. There is a wonderful online training that explains how to manage from the cloud. After five years we can honestly say we are still very very happy. Review collected by and hosted on G2.com.

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Response from Malwarebytes Anti-Malware Mobile of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-3704797/official_response/edit)

We're always looking to improve and are ecstatic to learn we've exceeded your expectations, David!

2/23/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Tony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony D.")
TD

Tony D.

Information Technology Specialist

Mid-Market (51-1000 emp.)

11/20/2019

"Malwarebytes is so easy to set up and provides comprehensive coverage"

3/5

What do you like best about ThreatDown?

The new updates sometimes slows down the product, but all in all it still does what it's supposed Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Too much reliance on AI is causing the app to lose it's draw factor. Review collected by and hosted on G2.com.

Recommendations to others considering ThreatDown:

The tools that Malwarebytes provides is good. There is a tool that lets you know how many installs have been made, and which machines have been hit the most by spyware or malware. If you keep tabs on this, you will feel a lot safer about your network. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

We have been using the tool to protect our users from dangerous sites. We receive quite a lot of spam through emails, especially phishing emails. Malwarebytes catches these phishing attempts and most of the time will report it to us. The benefits have been wonderful. We can go to bed at night knowing that our systems are safe. Review collected by and hosted on G2.com.

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Response from Angela Kelleher of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-3717598/official_response/edit)

Hi Tony

Thank you for the five star review, we really appreciate it!

And going to bed at night knowing your systems are safe is exactly what we aim to do, glad to have your back!

Best regards

Angela

2/23/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Simon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon K.")
SK

Simon K.

Network systems manager

Mid-Market (51-1000 emp.)

8/2/2026

"Easy-to-Manage Interface That Clearly Highlights and Resolves Issues"

4.5/5

What do you like best about ThreatDown?

easy to manage interface that highlights issues and links to resolve them Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

web interface can seem a bit overwhelming but there is a lot to pack in Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

give peace of mind that we have strong security on our devices - I also use this personally on all my devices at home and it has never had any issues Review collected by and hosted on G2.com.

Show More

Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-13197304/official_response/edit)

Hi Simon,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that the interface is helping you quickly identify issues and take action with confidence. We’re glad ThreatDown is providing peace of mind by protecting both your organization’s devices and your own personal devices as well. We also appreciate your feedback around the web interface—insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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