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Docusign Reviews & Product Details

Pricing

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month

Docusign Media

Docusign Demo - Mobile Signing
Easily sign on mobile.
Docusign Demo - Mobile App Document Storage
Access all of your signed forms straight from the DocuSign app from anywhere in the world.
Docusign Demo - Harmonized Homepage
Create and send documents easily from your browser.
Docusign Demo - Manage Screenshots 1
Manage Screenshots
Docusign Demo - Manage Screenshots 2
Manage Screenshots
Docusign Demo - Manage Screenshots Templates
Manage Screenshots
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Play Docusign Video
Play Docusign Video
Play Docusign Video
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Docusign Reviews (2,550)

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Reviews

Docusign Reviews (2,550)

View 4 Video Reviews
4.5
2,550 reviews

Pros & Cons

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SS
International Sales Coordinator
Mid-Market (51-1000 emp.)
"If you want a partner in making things easy for your customers, this is it!"
What do you like best about Docusign?

In a world where things move so fast, we need reliable systems that can help protect what we sign, no matter the industry, This is what DocuSign is. I use it every day as customers ask for quote requests very often. Not only helps my job, but it helps support my customers which is why I always suggest for people to count on this program. Implementing this was fairly easy amongst my colleages. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I would say it's the pending or lingering/ pending documents. I don't know why it chooses to be send sometimes and nothing on the other. Review collected by and hosted on G2.com.

Nicolas G.
NG
Founder
Small-Business (50 or fewer emp.)
"Solid Product, With Poor Customer Service"
What do you like best about Docusign?

It has all the functionality you need to get documents signed. Not the best user experience but that's easy to overlook. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The company has really strict policies around what customer service can and can't do and you can easily get into a not-so-great situation and they're really just unhelpful. Review collected by and hosted on G2.com.

Belinda S.
BS
Credit Analyst
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Docusign - Signing now Simplified"
What do you like best about Docusign?

It is easy to use and provides security for legal documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I didn't encounter any issues with this system. Review collected by and hosted on G2.com.

Victoria G.
VG
office manager
Consumer Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use, But Document Delivery Needs Improvement"
What do you like best about Docusign?

It is a good service, easy to use and implementation Review collected by and hosted on G2.com.

What do you dislike about Docusign?

What I dislike is that when I send a document to be sign, most of the time the person didn't find it. Review collected by and hosted on G2.com.

Jamie E.
JE
Founder/ CEO
Small-Business (50 or fewer emp.)
"Knowingly illegal billing practices, better & less expensive billing practices"
What do you like best about Docusign?

What they lack in fair pricing they compensate for with illegal billing practices Review collected by and hosted on G2.com.

What do you dislike about Docusign?

They failed to provide billing notifications for >2 years as legally required. They achknowledged required emails were not sent but refused to refund the fair amount. The process tooks months and wasted time and more than 15 emails. F*** Docusign! Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
AO
Enterprise (> 1000 emp.)
"One solution for your digital Signature"
What do you like best about Docusign?

It is simple to use and is highly user friendly. Even if you are not registered user and someone adds them as signer using their email address they will get the link to validate the document and provide signature along with required fields that is setup by initiator and it cost less then other users.

I use it on a daily basis to get contracts signed by both my company and vendor. We have also integrated the DocuSign with ARIBA so that once the document is signed a repository will create in ARIBA . Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The reporting feature can be enhanced and more fields can be added like filter by signatory. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Streamlined Process, But Room for Improvement"
What do you like best about Docusign?

DocuSign truly shines in its simplicity. For both senders and signers, the interface is incredibly intuitive. It also integrates seamlessly with our ATS, Greenhouse that allows for a smoother workflow and minimizes the need for manual document transfer. The ability to create and re-use templates is a huge time saver for our team, it eliminates repetitive setup and ensures consistency! Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Sometimes we encounter minor formatting inconsistencies when uploading PDF docs, there can be instances where fields don't align perfectly or text shifts. Also the need to resize the automatic free text fields from tokens could be better. Review collected by and hosted on G2.com.

AA
HR Manager
Mid-Market (51-1000 emp.)
"Docusign great for signing and managing"
What do you like best about Docusign?

Docusign helps us manage and quickly send out documents for signing. It allows us to centralise all HR related documents in one place and see what’s complete and what isn’t. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The user interface could be made easier r Review collected by and hosted on G2.com.

Michelle L.
ML
Practice Manager, RP®
Small-Business (50 or fewer emp.)
"Ease of use makes this my go to esignature platform"
What do you like best about Docusign?

Ease of use is a key consideration for our staff and our clients. I don't have anything to say about the downside, I haven't found any. Teaching staff how to use this daily has been easy. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Nothing, the functionality is great. I like that the platform is not overwhelming. Review collected by and hosted on G2.com.

TK
assistant project manager
Small-Business (50 or fewer emp.)
"Exceptionally Professional Service"
What do you like best about Docusign?

professional interface and easy to use features Review collected by and hosted on G2.com.

What do you dislike about Docusign?

limited envelopes to send when bulk sending Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month

Business Pro

$40.00
1 User Per Month

Standard

$25.00
1 User Per Month
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Docusign Features
Custom Branding
User, Role, and Access Management
Internationalization
Document Signing
Reminders and Expirations
Sign-In Process
Regulatory Compliance
Signature History and Audit
Enterprise Scalability
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Docusign