--- title: Docusign Reviews meta_title: 'Docusign Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2615 reviews by the users' company size, role or industry to find out how Docusign works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2615 scale: '5' date_modified: '2026-07-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign Reviews **Vendor:** Docusign **Category:** [E-Signature Software](https://www.g2.com/categories/e-signature) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,615 ## About Docusign Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the Docusign's Intelligent Agreement Mangement (IAM), Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the Docusign Intelligent Agreement Management (IAM) to accelerate the process of doing business and simplify people's lives. Docusign helps your business: \* Send, sign and track agreements quickly and easily \* Boost customer satisfaction by providing a superior signing experience \* Standardize the agreement process \* Save time by reducing manual work \* Increase accuracy of agreements \* Integrate with your existing business systems But don’t just take our word for it. Check out these customer stories now to see why Docusign is the leading eSignature provider: https://www.docusign.com/customer-stories Why companies everywhere choose Docusign: \* Trusted by over a million customers and more than a billion users \* 80% of agreements completed in 24 hours (44% in \< 15 minutes) \*Saves an average of $36 per document compared to traditional paper processes \* 24/7 customer support \* 350+ integrations and APIs \*Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange \* Docusign eSignatures are secure, lawful and court-admissible ## Docusign Pros & Cons **What users like:** - Users find DocuSign to be **super user-friendly** , enabling quick and secure electronic signing from any device. (66 reviews) - Users appreciate the **easy electronic signing** of DocuSign, enhancing productivity and streamlining internal processes effectively. (48 reviews) - Users find that **signatures are easy to configure** , enhancing their document signing experience significantly. (33 reviews) - Users value the **seamless signing experience** of Docusign, enhancing efficiency and productivity in document handling. (31 reviews) - Users value the **time-saving efficiency** of Docusign, allowing quick document sending and centralised management. (25 reviews) - User-Friendly Interface (22 reviews) - Users value the **easy integration** of Docusign with other applications, enhancing their overall user experience significantly. (21 reviews) - Users find DocuSign to be **very easy and intuitive** , enhancing efficiency and facilitating daily tasks with ease. (21 reviews) - Users appreciate the **efficiency** of DocuSign, enabling quick signatures and streamlined team collaboration for enhanced productivity. (20 reviews) - Integrations (17 reviews) **What users dislike:** - Users find the **pricing to be prohibitively high** , particularly challenging for small and medium-sized businesses seeking flexibility. (23 reviews) - Users face **pricing issues** with Docusign, citing rigid policies and unsatisfactory customer service experiences. (16 reviews) - Users express frustration over **limited customization** , particularly in template downloads and exporting signed documents efficiently. (12 reviews) - Users express frustration over **missing features** in DocuSign, complicating contract management and customer support accessibility. (10 reviews) - Users experience **poor customer support** , especially during disputes, leading to frustration and unresolved issues with their accounts. (10 reviews) - Expensive Subscriptions (9 reviews) - Not User-Friendly (9 reviews) - Users experience **slowness and link expiration issues** with DocuSign, leading to significant delays and workflow complications. (8 reviews) - Billing Issues (7 reviews) - Difficulty (7 reviews) ## Docusign Reviews ### 1. Clear, Easy Process with Helpful Instant Email Confirmations **Rating:** 5.0/5.0 stars **Reviewed by:** Jon-Paul R. | Logistics Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Docusign?** Clear and understandable so that both the customer and you know what's happening. Immediate email confirmation is also really good **What do you dislike about Docusign?** Sometimes people struggle to use on a mobile device or with poor internet connection **What problems is Docusign solving and how is that benefiting you?** Streamlines the contract process and gives the customer a familar and trustworthy front that they can sign up with. ### 2. Reliable, Secure, and Feature-Rich eSignatures with Seamless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Agatha S. | Business Process Operation, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Docusign?** What I like best about DocuSign is its reliability and comprehensive feature set, including advanced workflows, strong security and compliance, and seamless integrations with many tools, all supported by an intuitive interface that makes managing and signing documents efficient and professional. **What do you dislike about Docusign?** its high cost, especially with per-envelope or per-user pricing, along with a somewhat complex setup for advanced workflows and features, and limited flexibility compared to open-source alternatives. **What problems is Docusign solving and how is that benefiting you?** DocuSign solves the inefficiency, cost, and risk of traditional paper-based agreements by digitizing the entire signing process, eliminating the need for printing, scanning, and physical storage while enabling documents to be signed anytime and anywhere; this also improves security through encryption and audit trails, provides real-time tracking and visibility of document status, and integrates seamlessly with other business tools, ultimately benefiting users by speeding up turnaround times, reducing operational costs, supporting remote work, increasing accuracy and compliance, and creating a more streamlined and environmentally friendly workflow. ### 3. Fast, Secure Remote Signing with DocuSign—Agreements Done in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Claire D. | Creator, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Docusign?** A speedy, secure way to have as many people as you need sign a document. It’s so much more efficient than emailing agreements around and waiting while they’re passed along; everything can be completed in minutes when all parties use instant remote signing from their device. Freedom! You can sign docs from anywhere you have a Wi‑Fi connection. No more running to the office for a PC, or dealing with a clunky old fax machine. I love using DocuSign, and I use it whenever I need an extra-secure chain of custody for document signing. **What do you dislike about Docusign?** If someone in the chain of signatures makes a mistake, the whole process has to be started over from the beginning. It’s frustrating, but I understand it’s necessary to keep the process secure. **What problems is Docusign solving and how is that benefiting you?** Managing the chain of custody and collecting signatures is cumbersome, and it’s nearly impossible to do efficiently without DocuSign. ### 4. Quick & Easy E-Signatures with Great ROI in one Simple Application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Docusign?** DocuSign makes it quick and easy to get documents signed and projects moved along reducing operational costs and giving great ROI. It has a simple and easy to navigate UI making the user experience easy. It integrates easily with many other applications including email and it performs as advertised. Support for it is available directly from the application and the new AI capabilities are improving it. **What do you dislike about Docusign?** For the most part there is very little I dislike. Only thing I dislike is its cost which makes me prefer other software that is integrated with other subscriptions I already purchase. **What problems is Docusign solving and how is that benefiting you?** Docusign resolves the need to physically sign documents, authenticate them and fax them. Its simple interface and signing and documenting capabilities take care of the whole process. ### 5. Docusign Makes Secure, Anytime Signing Fast and Paperless **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmad J. | ICT Specialist 2, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Docusign?** it simplifies and accelerates the signing process. and eliminates the need for physical paperwork, ensures documents are securely handled, and allows agreements to be completed anytime, anywhere. This convenience saves time, reduces errors, and makes collaboration with clients and partners much smoother. specially after Covid the need for automating all the process and making it online was crucial for each organization, signing documents and in the order wanted was very easy on Docusign, in addition to this you can create templates for certain paperwork to even make the signing process much easier and faster. and the pricing of this solution is not expensive. **What do you dislike about Docusign?** you will need to have premium tier to have the all the features Docusign can offer **What problems is Docusign solving and how is that benefiting you?** DocuSign addresses the delays of slow, paper-based agreement processes by digitizing signatures and related workflows. It helps ensure documents are signed securely, tracked in real time, and accessible from anywhere, making the overall signing process smoother and easier to manage. ### 6. Easy, Straightforward Signing That Clients Love **Rating:** 5.0/5.0 stars **Reviewed by:** Marko N. | Case Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Docusign?** Easy to sign and straightforward to use. My clients find it very easy to work with. **What do you dislike about Docusign?** I cannot say something I do not like. I love it **What problems is Docusign solving and how is that benefiting you?** Signing documents with people in different locations and languages ### 7. Remote-Friendly Document Signing with Easy Tracking and Storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Docusign?** Being able to upload documents and send them off to be signed. This is very helpful when working remotely with a wide variety of people. I also appreciate that we can see when a document is signed and that it stores the documents for us, so we can find them later if needed. **What do you dislike about Docusign?** I personally haven't encountered any problems with docusign. **What problems is Docusign solving and how is that benefiting you?** DocuSign helps us stay on top of our finances and important paperwork. It also gives us confirmation that our staff and participants have received the necessary information, along with any benefits they were provided. ### 8. Easy Document Signing and Sharing—No Printing or Scanning Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Docusign?** I can easily sign and share important documents with clients and colleagues, and they can sign them too, from a computer or phone without needing to print, scan, or mail any paperwork. **What do you dislike about Docusign?** Some less tech savy clients find some screens hard to navigate. I use the free version so I am not well versed in the premium features. **What problems is Docusign solving and how is that benefiting you?** For my leasing agreements, Docusign allows my landlord to send me documents to be reviewed and signed electronically which removes the hassle of meeting up in person to review documents. It also allows my husband and I to jointly view shared documents ### 9. Streamlined Contract Management with Robust Security **Rating:** 4.5/5.0 stars **Reviewed by:** Dileep V. | Software Development Engineer L1 | Java, RESTAPI, RDBMS, ReactJs Kafka , Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Docusign?** I like that DocuSign allows us to share documents, contracts, and files in a secure way across the world to vendors and their clients. It works seamlessly and effortlessly. Signing documents is secure and supports multi-signatures, which is essential for our business. Also, the initial setup of DocuSign was very easy, which makes it accessible. The user interface and user experience are great, and we can quickly create contracts and offer letters. **What do you dislike about Docusign?** I'm thinking it would be more powerful if DocuSign could incorporate blockchain for immutability. Using blockchain for contracts could enhance the system's strength in the future. **What problems is Docusign solving and how is that benefiting you?** DocuSign solves problems with document authenticity and reliability, preventing faking and forging. It allows secure document sharing and multi-signature signing globally, which is critical for our agreements and contracts with clients and vendors. ### 10. Convenient, Secure Signing for Both Quick and Complex Documents **Rating:** 5.0/5.0 stars **Reviewed by:** Jill S. | Executive Assistant and Marketing Coordinator, Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Docusign?** The convenience and the security. It's easy to pop a quick document in for signature, but if you have a more complex document project, that's easy to do as well. **What do you dislike about Docusign?** The updated bulk send feature was a learning experience for me and it seems a little out of order. Often times I have made my own CSV spreadsheet before realizing I need to use the sample provided by DocuSign. If that was offered earlier in the process I think that would help more. **What problems is Docusign solving and how is that benefiting you?** Using DocuSign keeps me from having to print documents for an employees that needs to be reviewed and signed annually. Moving the process to DocuSign, and being able to add the fields to fill out, the checkboxes, and the rules to make sure items aren't skipped has been a great timesaver for me as well as cutting down on paper and filing! I also have a lot of meeting minutes and resolutions that need signatures and it's so efficient to have those signed electronically. I know our organization also utilizes DocuSign heavily for our members and I don't think I've ever heard anyone complain about its use. The security is also obviously very important, and I always feel safe using DocuSign. ### 11. User-Friendly and Efficient, But Needs Better Guidance for Beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Docusign?** I find Docusign extremely user-friendly and convenient to use. It saves time compared to manual signatures and provides a reliable backup for documentation. One of the standout features for me is the ability to share documents with an email id, which I consider to be one of the best features. Additionally, the initial setup was super easy. **What do you dislike about Docusign?** Although it is super user-friendly, there can be times when one can struggle if they are not tech-savvy. Updated FAQ can help in these. **What problems is Docusign solving and how is that benefiting you?** I use Docusign for corporate signatures and closing deals. It solves manual signature hassles, saves time, is convenient, and provides backup documentation. ### 12. Fast, Friction-Free Signatures and Contracts in Minutes **Rating:** 4.5/5.0 stars **Reviewed by:** Garvit N. | AI Integration Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Docusign?** It makes getting signatures incredibly fast and friction free. Clients don't have to print or scan anything, and I can get legally binding contracts finalized in minutes right from my phone. **What do you dislike about Docusign?** The expiring links make me request new links every time. **What problems is Docusign solving and how is that benefiting you?** Printing, signing, scanning, and emailing documents back and forth used to take days, and it was incredibly tedious for everyone involved. Now, it cuts the turnaround time down to minutes. People can securely sign contracts from literally anywhere on their phones, which helps keep our projects moving and avoids administrative delays. ### 13. Effortless e-Signatures, Maximizes Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Hadiyah W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Docusign?** I love the swiftness of the whole process with Docusign and how simple it is to use. The e-signature feature is particularly valuable to me; I just click and drag to where I need the document signed, and I'm done. I find it user-friendly and perfect for signing resident documents and leases without needing to be physically present. It saves paper and is something anyone can learn even if some advanced features might take a bit of practice. I also appreciate that I can use it on my phone for personal things like signing car loans. **What do you dislike about Docusign?** Some people when receiving the email indicating they need to sign, believe it is a spam email. **What problems is Docusign solving and how is that benefiting you?** Docusign saves paper and allows the other party to sign without being physically present. It simplifies the signing process with a swift and user-friendly interface. ### 14. Effortless Agreement Signing and Link Sharing with Docusign **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria E. | Cloud Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Docusign?** I like the ease of use in signing agreements and the ability to simply share it to other signatories with just link only. **What do you dislike about Docusign?** I do not dislike anything about docusign **What problems is Docusign solving and how is that benefiting you?** Docusign makes agreement faster, easier and secure which eliminates the need for paperwork and administrative burden. This is beneficial to me as I no longer need to be physically present to sign a document as everything can be done remotely with Docusign. ### 15. Easy Document Signing and Tracking Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Docusign?** Ease of use - sending documents for signature automatically and having copies for all and knowing where the document is in the signature process. **What do you dislike about Docusign?** Sometimes Integration can be wonky with other applications. **What problems is Docusign solving and how is that benefiting you?** Ease of use of sending documents out for signature to multiple signatories. ### 16. Easy to Navigate, Straightforward Document Signing **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | Operations, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Docusign?** It’s really easy to navigate, and signing documents is straightforward. **What do you dislike about Docusign?** So far, I haven’t found anything I particularly dislike about it. **What problems is Docusign solving and how is that benefiting you?** DocuSign helps me sign contracts without having to travel. The whole process can now be done online, which makes it much more convenient. ### 17. "Docusign Transformed Our Entire Document Workflow Across Every Team" **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Docusign?** Docusign has revolutionized document management in our company. Such is the excellence of its UI/UX design that our least IT-savvy employees can operate the software without any assistance. Each morning, we receive signed offer letters from our HR department within an hour, whereas earlier it used to take about 3 days. We now get to send and close contracts via Salesforce and Google Drive within just one day without having to move from one platform to another. It offers consistent fast performance even with big files. Docusign’s onboarding and customer support has assisted us in setting up templates in minutes, and the response times for chat support are also very fast. Its smart field detection AI feature saves us a lot of time each day in placing signature fields. Based on the savings in man-hours per week, it is definitely worth its money **What do you dislike about Docusign?** The major issue is in pricing since when it comes to quarter-end we will be submitting around 50 contracts in one go, so the cost per envelope will add up fast, and there is no middle-tiered option that works for growing businesses. Onboarding and support regarding advanced features like bulk email submission and PowerForms were not very guided; a quick walkthrough would have saved me many hours reading through help files. Regarding the user experience aspect, the recipient experience leaves something to be desired because our older clients often get calls from our clients asking them what they need to do to finish signing off on their end. Finally, the AI/Intelligence functionality like clause recognition and contract analytics is restricted to enterprise-level pricing option only. **What problems is Docusign solving and how is that benefiting you?** In terms of vendor agreements, it used to take 3 to 4 days with processes like printing, scanning, and courier services before Docusign came into play. But now that is achieved within a day and even during the call sometimes. The HR department does not have to worry about collecting signed offer letters anymore as all documents will be submitted digitally and the signatures would be returned in hours. The Salesforce integration particularly benefited our sales department in signing deals within no time. During a compliance audit last quarter, the entire process of pulling every signed document with a full timestamp was completed within minutes. The efficiency and the audit process was a piece of cake. The use of AI smart fields helps us save time on setting up every document. We can confidently say we saved 12 to 15 hours a week since the beginning of its usage. ### 18. Great interface and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Janis B. | Team Lead - Construction Accounting , Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Docusign?** Love that when you first login, it's easy to use and figure out. Drag and drop documents and in software conversion to pdf. **What do you dislike about Docusign?** Not being able to have an address book for frequent signatures **What problems is Docusign solving and how is that benefiting you?** Getting signautures in a paperless company ### 19. Easy to Use and Handles the Boring Work Perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Docusign?** its very easy to use and does the boring job well **What do you dislike about Docusign?** the UI is very basic can work on that is what I would say **What problems is Docusign solving and how is that benefiting you?** its helps us get signatures from different people easily ### 20. Customizable to Our Needs with Seamless DocuSign Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Tommaso R. | Salesforce Consultant | Marketing Cloud Admin | Einstein Analytics | Digital Project Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Docusign?** The customization of tool considering our need **What do you dislike about Docusign?** all is fine, we are happy about docusign and intrgration **What problems is Docusign solving and how is that benefiting you?** Agrrement with our travel agency and customers ### 21. Seamless Document Sharing, Needs Longer Link Validity **Rating:** 4.5/5.0 stars **Reviewed by:** Snigdha P. | Fellow, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Docusign?** I like the feature in DocuSign where there's a specific link given to share and upload documents seamlessly using various devices and options, and I can instantly review them. The link is really accessible for a given period of time and can be used anytime on any device by the assigned user. Also, the initial setup of DocuSign was super easy. **What do you dislike about Docusign?** The link expiration time is something that can be extended or improved upon as there's a limited time frame for its validity. The link should at least be valid for a period of 1 month from the time it's generated. **Recommendations to others considering Docusign:** Use it for electronically uploaded and signed docs **What problems is Docusign solving and how is that benefiting you?** I use DocuSign to eliminate the need for physical document verification, saving time and cost. I love the seamless document sharing feature with a specific link accessible on any device. ### 22. Straightforward Interface That’s Easy to Use Without Training **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Docusign?** Docusign had a very straightforward interface allowing users to understand how to use it without training. **What do you dislike about Docusign?** The price was too high and not sustainable for our company. **What problems is Docusign solving and how is that benefiting you?** Docusign allows us to collect electronic signatures and documents online easily. ### 23. Choose literally anybody else but Docusign **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Docusign?** Nothing. They are the worst and practice dishonest billing **What do you dislike about Docusign?** Their billing practices. Their opaque refund policy. Their customer service **What problems is Docusign solving and how is that benefiting you?** It hasn't solved anything because I haven't used it, but they still justified taking $600 of my money nonetheless ### 24. Very convenient for signing important documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Docusign?** Very simple and easy to use. Respected worldwide and has a great reputation. Provides us the ability to sign agreements from our phones without needing to print and scan. **What do you dislike about Docusign?** There really is nothing I dislike, I just wish I had discovered this tool sooner. **Recommendations to others considering Docusign:** Highly recommend **What problems is Docusign solving and how is that benefiting you?** Signing agreements / documents when a printer is not available. ### 25. DocuSign’s Trusted Brand Makes Sending Documents Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Docusign?** The thing I like best about Docusign may sound a bit silly, but it is the brand name of Docusign. Nobody has any issue when I offer to send them a Docusign, which helps us as a startup not have detractors. **What do you dislike about Docusign?** Honestly, the technology is pretty simple but a bit commoditized now. The search and document viewing process is not super easy / intuitive across many "envelopes" and the pricing is a bit high for what we get. Again, paying a bit for the brand name here. **What problems is Docusign solving and how is that benefiting you?** We are a remote-first, global-first company and use Docusign for fundraising, property management agreements with institutions, equity share grants, and other uses. So a generalist tool that performs pretty well. ### 26. Effortless Signature Management, Needs Better Document Organization **Rating:** 5.0/5.0 stars **Reviewed by:** alexis s. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Docusign?** I appreciate how easy it is to mark where a signature goes in DocuSign. I also like that my signature can be saved in my profile, which makes it convenient when sending or signing documents. Additionally, the initial setup was very easy, which made the transition smooth for me. **What do you dislike about Docusign?** I find organizing documents in DocuSign to be challenging. It would be better if I could sort them more effectively or place them into folders. **What problems is Docusign solving and how is that benefiting you?** I find DocuSign helps by making it easy to send documents for signing that clients can access quickly on their phones. I like being able to easily mark signature spots and save my signature. Document organization could improve, like better sorting or folder options. ### 27. Easy-to-Use DocuSign With Secure Document Retrieval **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Docusign?** DocuSign makes it easy to execute documents in a virtual world - with an easy to use interface, and all the functions you'd expect for this type of software. The routing function is great - automatically sending the docs to the next designated signer. Given the risk of phishing emails, I also appreciate that DocuSign allows you to retrieve documents directly from its website by entering a document key. That way there’s less need to click links that could be fraudulent. **What do you dislike about Docusign?** I wish there were a way for non-admins to see the current status of documents needing signatures by others. This way all users would know exactly where the document is stuck - and could proactively nudge users to move the document along. It's outside of DocuSign's control, but I definitely feel like it's one of the more commonly used phishing attempts (i.e. fake DocuSign emails with fraudulent links). I believe DocuSign has helped address this risk by having the "Access Documents", followed by the use of a security key on their home page. **What problems is Docusign solving and how is that benefiting you?** DocuSign has enabled our organization to complete a range of agreements and contracts remotely—something we previously couldn’t do, since we needed physical signatures. The speed at which a document set can be sent out, reviewed, and executed is first-rate. ### 28. Secure Contract Signing Made Easy with Docusign **Rating:** 4.5/5.0 stars **Reviewed by:** Adam T. | CSM, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Docusign?** I like the ability to add any type of tag, anywhere on the document. Notations are wide and varied. You can add tags like 'title,' 'signature,' 'date,' etc. It is easy to lay out the parameters of what needs to be identifiable for the customer. Docusign provided a more secure opportunity. **What do you dislike about Docusign?** I found a weird upload error: if the word document has confidential settings, Docusign will not upload it. Only if the document is 'general' status. **What problems is Docusign solving and how is that benefiting you?** Docusign offers a secure contract signing process and a single web portal for creating contracts. Its tagging feature makes it easy to define document parameters. ### 29. Extremely User-Friendly and Intuitive Across Major Operating Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Senior Paid Media Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Docusign?** Extremely user friendly, integrates with all major OS. Is intuitive and responsive in additional tasks. **What do you dislike about Docusign?** Can’t really think of anything I don’t like about it **What problems is Docusign solving and how is that benefiting you?** Quickly is becoming the best part of client onboarding for my company. The signing process is a hit or miss and can potentially be a pitfall for retention. Docusign prevents that for me. ### 30. DocuSign makes signing stuff fast, simple, and stress-free **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Docusign?** DocuSign is really easy to use and makes signing stuff quick and painless. You can upload, sign, and send documents in just a few clicks, which saves a lot of time compared to dealing with paper. **What do you dislike about Docusign?** One downside is that it can get a bit pricey, especially if you don’t use it that often. Sometimes the interface can also feel a little clunky when you’re trying to find specific settings or documents. **What problems is Docusign solving and how is that benefiting you?** DocuSign gets rid of the whole print-sign-scan-email routine. You can just do everything online in a few clicks, which is way quicker and less annoying. For me, it saves time and lets me sign stuff from anywhere without having to deal with paperwork. ### 31. The Easiest Way to Collect Signatures Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Docusign?** I think it's the easiest way to get a bunch of signatures on a document **What do you dislike about Docusign?** I don't think it's as secure as people think it is. I can change the name and sign as anyone. **What problems is Docusign solving and how is that benefiting you?** When we have contracts with multiple signatures needed it's nice to be able to fill it out and send it off. Then not have to worry about it until the completed document is done. Rather than having to chase each person individually to sign one after another. It saves time. ### 32. Simplified Onboarding with Intuitive Usability **Rating:** 4.5/5.0 stars **Reviewed by:** Christian K. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Docusign?** I think DocuSign is very easy to use. It's really user-friendly and pretty intuitive. It simplified our processes significantly. We weren't losing documents, and we didn't have to constantly hound our team for them. The documents were automatically completed and sent to us. If there was a holdup, we could easily see where it was in the process. Overall, it's a much better process than what we had been doing before. Setting it up was very simple and easy. I went in with no prior knowledge and was able to build out what I needed effortlessly. **What do you dislike about Docusign?** I do remember thinking that there were some capabilities that I thought DocuSign could do that it had not done at the time. I have not worked in it in a little bit, so I do think that they have kind of gotten to there and have fixed some of those bugs. **What problems is Docusign solving and how is that benefiting you?** I use DocuSign mainly for completing I-9s and new hire paperwork, making it easier to manage documentation across multiple locations without mailing. It simplifies our processes by automatically sending completed documents to us and showing where things are held up. ### 33. Helpful Make Signing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Maria V. | Case Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Docusign?** I love how Docusign will notify you if the documents have been opened and reviewed. **What do you dislike about Docusign?** I don’t like that you get a copy of the forms you signed but the documents expire. **What problems is Docusign solving and how is that benefiting you?** Getting signatures on forms ### 34. Convenient, User-Friendly Document Signing and Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Julia V. | Quality Compliance Manager, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Docusign?** DocuSign is a great system to sign documents and collaborate with others in reviewing and signing documents at their convenience. DocuSign offers an option of adding the date of signature as well. It is very convenient to use and is user friendly. **What do you dislike about Docusign?** The document sender needs to add a "text box" in the place where a signature is required for all users to sign and often those boxes are larger than needed and multiple user signatures are overlapping. The document sender needs to minimize the size of the "text box" prior to sending the document for signature in docusign and this is a bit inconvenient and there are no guidelines on how large or small the "text box" needs to be so signatures do not overlap. **What problems is Docusign solving and how is that benefiting you?** DocuSign is used in many businesses to review and sign documents in real time. It is a very useful tool that can be used remotely by users in different countries. It provides the final document that is signed by all users and the electronic signatures are equivalent to wet-ink signatures. ### 35. Secure, Simple Contract Management with a Premium Client Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Rishabh J. | Founder, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Docusign?** Docusing is secure and simple to use. It gives us tracking features, lets us send reminders from the platform, and serves as a single repository for all my contracts. On top of that, it feels professional and gives a premium impression to my clients. **What do you dislike about Docusign?** I’d say the pricing is slightly on the higher side when you compare it with platforms like Zoho Sign, which also offer similar functionality. **What problems is Docusign solving and how is that benefiting you?** Docusing is helping me send contracts and get authentic signatures from my client, which are valid, and it’s eliminating the need to use Adobe-like platforms for signing that don’t provide an envelope or a more widely accepted form of marking. I feel more secure this way, because I’m signing a binding contract. The platform is also simple to use and saves me time. It remembers my signature and company details, so I don’t have to enter them every time. It also gives me the ability to write emails right from the platform, with customization and personalization options. ### 36. Easy Remote Signatures with DocuSign **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Docusign?** It’s easy to get signatures, no matter where people are located. **What do you dislike about Docusign?** sometimes docusign support is not able to resolve issues. We are intergrated with Procore and sometimes the envelopes don't complete in Procore, but complete in Docusign. When we speak to Procore about this issue we are told that since it's Docusign's integration, that we need to speak with Docusign, when we speak with Docusign, we are told to speak with Procore. It's totally frustrating. **What problems is Docusign solving and how is that benefiting you?** being able to quickly route a document for signature. ### 37. AI Features That Saved Me Hours **Rating:** 5.0/5.0 stars **Reviewed by:** Sabina G. | PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Docusign?** The AI features saved me hours of labor. **What do you dislike about Docusign?** Strict envelope limits on the paid plan. **What problems is Docusign solving and how is that benefiting you?** Eliminates paper, speeding up workflows. ### 38. Lightning-Fast Document Signing **Rating:** 5.0/5.0 stars **Reviewed by:** Rossella P. | Technical Support & Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Docusign?** What I like best about DocuSign is how incredibly easy and intuitive it is to send, sign, and manage documents from anywhere. It significantly speeds up the whole agreement process and saves a lot of time. **What do you dislike about Docusign?** The most helpful aspect of DocuSign is the convenience of securely signing important documents electronically on any device. The tracking features are also excellent for knowing exactly where a document is in the signing process. **What problems is Docusign solving and how is that benefiting you?** DocuSign solves the problem of slow, inefficient paper-based workflows. The biggest benefit to me is the massive reduction in turnaround time. I no longer have to print, sign, scan, or mail documents. Plus, the automated tracking and reminders take the guesswork out of knowing where a contract is in the pipeline. ### 39. DocuSign Makes Signing Documents Easy Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra D. | Owner/Professional Certified Life Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Docusign?** Easy to use. I can sign documents from anywhere, without hassle, no printing, scanning, to send a signed document. **What do you dislike about Docusign?** I don't have any complaints about DocuSign. It always works as expected. **What problems is Docusign solving and how is that benefiting you?** I can sign documents regardless of where I am in the world. No need to print, sign, and scan documents anymore. ### 40. Easy Greenhouse Integration and Tracking, with Occasional Login Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Docusign?** integrates easily with Greenhouse and easy to track candidate signatures/ opens **What do you dislike about Docusign?** can be tricky to log in sometimes but usually fine **What problems is Docusign solving and how is that benefiting you?** candidates signing offer letters; ease of tracking ### 41. Secure Remote Signatures and Faster Contract Turnarounds **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Docusign?** Being able to have documents signed remotely, while knowing the signature is authentic and verified, is a huge benefit. It also makes it easy to handle any changes to contracts, etc., right then and there, instead of waiting for a follow-up meeting sometime in the future if you aren’t using DocuSign. **What do you dislike about Docusign?** Navigating through DocuSign can sometimes feel cumbersome and a bit unintuitive. **What problems is Docusign solving and how is that benefiting you?** Docusign allows us to get Documents signed remotely which saves us an immense amount of time. ### 42. Effortless Signing but Needs Enhanced Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Carson L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Docusign?** I like that DocuSign is easy to use and it shows me the blanks where I need to sign. I also appreciate that it saves my signature, so I don't have to write it out every time. The initial setup was simple—just upload a document, and it’s scanned effortlessly for me to sign. I would rate it a 10 when recommending it to others because I don’t know many others like it. **What do you dislike about Docusign?** I don’t like the save function. It’s hard to find documents already used and needs better security. It needs to be easily accessed in folders and more transparency with my important data. **What problems is Docusign solving and how is that benefiting you?** Docusign helps me legitimize signatures for important documents sent to my accountant. It's easy to use, shows where I need to sign, and saves my signature for convenience. ### 43. Effortless to Use, Highly Trusted for B2B Agreements **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Senior Consultant, Government Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Docusign?** I use DocuSign for B2B agreements and contracts because it provides a secure way of transmitting signatures. I like that it is easy to use, which makes it convenient for my needs. The templates and webforms are truly valued, and the initial setup was super easy, which is why I love this product. **What do you dislike about Docusign?** The reminders to sign clients receive could be more personal. **What problems is Docusign solving and how is that benefiting you?** I use Docusign for B2B agreements and contracts; it provides a secure way of transmitting signatures, is easy to use, and I truly value the templates and webforms. ### 44. Easy, Fuss-Free Document Signing and Editing **Rating:** 5.0/5.0 stars **Reviewed by:** Sithembile G. | Treasury specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Docusign?** It makes it easy to get documents signed in a timely way, with no fuss. It’s user-friendly and straightforward to edit and work with. **What do you dislike about Docusign?** I have to reset the password every time the recipient enters the password incorrectly. **What problems is Docusign solving and how is that benefiting you?** It lets me sign documents efficiently. Multiple users can sign the same document at the same time, which helps avoid time delays. ### 45. Simple, Fast Contract Generation with Seamless CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Piotr J. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Docusign?** Very simple to use. Quick option for sales teams to generate and send contracts, SOs, other documents. Well intergrated into many CRM systems - automating the flow. **What do you dislike about Docusign?** Sometimes it is hard to edit some flows, or change the default setup. **What problems is Docusign solving and how is that benefiting you?** I can generate SOs for the customers and prospects in a quick and easy way thanks to good integration with my CRM. I can also track the document stages, recall them, edit, correct, void, etc. Simple all you need to share digital documents that needs to be signed. ### 46. Easy, Reliable, and Secure E-Signatures You Can Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Sushank M. | Head of IT, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Docusign?** It’s easy to use, reliable, and secure, which makes it a trusted standard for electronic signatures and provides a better, more user-friendly experience. **What do you dislike about Docusign?** It’s often more expensive than competing options, and some “essential” features are locked behind higher-tier plans. On top of that, customer support can be difficult to reach, or it may be limited to higher-paid accounts. **What problems is Docusign solving and how is that benefiting you?** We’re making our office paperless, with no need for manual hard-copy signatures. Everything is signed digitally, which makes access easier and keeps the process simple. ### 47. Streamlined Negotiations with Easy Document Signing and Requests **Rating:** 3.5/5.0 stars **Reviewed by:** Jamial B. | Analyst , Public Policy, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Docusign?** Being able to sign and request documents helps streamline negotiations and other business-related activities, without wasting unnecessary time driving. It lets me stay focused on the client instead. **What do you dislike about Docusign?** The only two things I find problematic about this program are the editing capabilities and the cost. **What problems is Docusign solving and how is that benefiting you?** Ease of performing the needed negotiations and the use of technology to streamline signatures in real time without relying on snail mail or distance as a barrier for success ### 48. Effortless Document Signing From Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Docusign?** It just makes signing documents super easy. No printing or scanning (so no hardware, sign anything from anywhere). I also like that you can edit and customize fields pretty easily, which makes sending docs out way faster. **What do you dislike about Docusign?** Sometimes it can feel a bit clunky, especially when trying to edit or place fields exactly where you want them. Also a little pricey for what it is, and occasionally things load slower than I'd like **What problems is Docusign solving and how is that benefiting you?** It takes away the hassle of printing, signing, scanning, and emailing documents back and forth reducing friction for our sales/legal teams tremendously, which is huge for us because we're always dealing with a million redlines. It also helps keep everything organized, so I'm digging through emails to find things ### 49. Convenient, Boundary-Free Document Signing **Rating:** 4.5/5.0 stars **Reviewed by:** Brian C. | Branch Operations Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Docusign?** convenient and no boundaries set for people who need to sign up documents. **What do you dislike about Docusign?** No much... but signing on a machine may not be easy... it would be better if scan function is added to scan my signature on a paper **What problems is Docusign solving and how is that benefiting you?** it saves time and transaction costs ### 50. Signed Paperwork Disappears Over Time—Needs Better Document Retention **Rating:** 2.5/5.0 stars **Reviewed by:** Hamdy A. | Assistant Director Of Admission , Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Docusign?** Ability to confidentiality sign legal paperwork remotely. **What do you dislike about Docusign?** That after a while signed paper work disappear! **What problems is Docusign solving and how is that benefiting you?** Closed on a house while I was not in the same state. ## Docusign Discussions - [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) - 5 comments, 3 upvotes - [What alternatives to docusign do you recommend?](https://www.g2.com/discussions/what-alternatives-to-docusign-do-you-recommend) - 2 comments, 2 upvotes - [Hi](https://www.g2.com/discussions/27808-hi) - 2 comments, 2 upvotes - [What are the key benefits of using DocuSign for businesses and individuals in managing electronic agreements?](https://www.g2.com/discussions/what-are-the-key-benefits-of-using-docusign-for-businesses-and-individuals-in-managing-electronic-agreements) - 1 comment, 1 upvote - [Is there a way to draw your signature?](https://www.g2.com/discussions/is-there-a-way-to-draw-your-signature) - 1 comment, 1 upvote - [View Docusign pricing details and edition comparison](https://www.g2.com/products/docusign/reviews?order=most_recent§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+12%3A26%3A27+-0500&secure%5Bsession_id%5D=c41ece92-91c3-4375-b90c-9f24e87cf4ad&secure%5Btoken%5D=94edc67e57679b192605f8af5669abedab449c90688150fd634e0d49f2c8d128&format=llm_user) ## Docusign Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Conga Composer](https://www.g2.com/products/conga-composer/reviews) - [DX1](https://www.g2.com/products/dx1/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Ironclad](https://www.g2.com/products/ironclad/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) ## Docusign Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Functionality** - Ease Of Integration - API Call Speed - Breadth Of Functionality **Agentic AI - Google Workspace Office Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Support** - Professional Support - Community Support - Documentation **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs ## Top Docusign Alternatives - [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) - 4.7/5.0 (733 reviews) - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) - 4.8/5.0 (2,739 reviews) - [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) - 4.6/5.0 (1,431 reviews)