OneSpan Sign Reviews & Product Details

My favorite thing about OneSpan Sign is that it is security focused. Because sensitive contracts are involved, the platform provides top notch encryption to protect documents and make sure that signatures are legally valid. The multi factor authentication principle adds one more security level for only allowed persons to sign a document or to access it. I feel comfortable when I’m handling important agreements, because of this security. Review collected by and hosted on G2.com.

The high cost is one of OneSpan Sign’s challenges. It certainly offers awesome security and a host of powerful features, but if your company is small and doesn’t need all of the more sophisticated stuff, it may be too much of a burden on your purse strings. For organizations that need just the basics the pricing on the platform doesn’t always fit within their budget which is a tough sell. It would be nicer if the pricing model could be more flexible to accommodate all businesses sizes. Review collected by and hosted on G2.com.

I am very satisfied with the services of OneSpan Sign. The professionalism, confidentiality, and ease of use of their platform are unmatched. Additionally, they are always willing to help and resolve any doubts, you can send individual or mass signatures, not only that, you can customize specific data to be auto-filled and sent to recipients individually, I love its easy implementation, I use it daily and have integrated it into many projects. An excellent option for any business! I fully trust them to keep my data secure and comply with all regulations. I recommend them 100%! Review collected by and hosted on G2.com.

The only disadvantage is having little knowledge about the tool and not finding much info on the internet, but when you know it, you become unstoppable! Review collected by and hosted on G2.com.

The flexibility and ease of use of OneSpan Sign make it a product my company finds the most value in. We were able to implement the solution quickly and received top notch communication and support. Review collected by and hosted on G2.com.

I have one found two dislikes in my use of OneSpan Sign. The limited search capabilities and that you have to right click and open in new tab when you do filter down a search or else the previous search disappears when you try to return to the page. Review collected by and hosted on G2.com.

The fact that it allows our company to label pages and processes with our proprietary branding, not the eSignature brand. Review collected by and hosted on G2.com.

Same as any eSignature work flow tool, the process and cultural change internally is hard. Review collected by and hosted on G2.com.

The UX / design is pleasing and easy to use. Review collected by and hosted on G2.com.

The fucntioncalility to re-assign signers seems to be difficult for signers to use. I would like to be able to attach a hyperlink to the signing transaction in an email. I would like to be able to "batch" the signing order for documents which require 3 or more partie to sign. E.g. in the signing order the first signing request goes to 2 x ppl at once, when they have signed a request goes to the third signer etc. Review collected by and hosted on G2.com.

Great communication in the exploration stage. The team takes the time to demo the product and answer any quesitons. We had a tech guy spend time with us to try and figure out a problem before we even signed a contract!

The support team walked us through everything needed to get us going.

Once you understand the basics, the dashboard is easy to navigate and setup is very easy and intuitive.

Email templates can be changed to fit your needs.

The transaction templates are great for reuse. Support response has been great and super helpful as we had questions before going live. Review collected by and hosted on G2.com.

Moving from test to production can be a bit cumbersome if you have complicated templates.

The transaction process generates a lot of emails that seem like they could be consolidated - but not a show stopper!

Some times it's hard to find documentation needed to get answers on my own. Review collected by and hosted on G2.com.

I have working with OneSpan for the last 3 years, and the tool it is very adaptable to different use cases. It also offers the possibily to have simple to qualified signature and an array of integration possibilities. Review collected by and hosted on G2.com.

Sometimes the reactivity of the customer support is not as expected. A few requested features were marked as 'for future consideration' but not follow up. Review collected by and hosted on G2.com.

OneSpan has everything we need. It has been flawless for our business. The customer service has been great and the pricing is extremely fair. OneSpan is not only equal to but in my opinion better than Docusign at half the cost! The ability to 'white label' the emails works wonderfully. They meet or exceed all security concerns. This is an excellent choice for any business especially those that are budget conscience. Review collected by and hosted on G2.com.

So far there is nothing I dislike about OneSpan. Review collected by and hosted on G2.com.

That I can access on any device and sign without needing to have an account on the platform. The interface is very user-friendly and easy to adapt to. Review collected by and hosted on G2.com.

At times, it takes a while to receive the OTP (text messages), but not always. Review collected by and hosted on G2.com.

We've been using OneSpan for over 10 years now. Their API calls have enabled us to completely automate the esigning process as well as the internal processing of the files. Review collected by and hosted on G2.com.

Would love to be able to send esign links via SMS Review collected by and hosted on G2.com.